Filed Jul 1, 201440,551 vehiclesJaguar Land Rover North America, LLC
Defect. Jaguar Land Rover North America, LLC (Land Rover) is recalling certain model year 2010-2015 LR2 and 2012-2013 Range Rover Evoque vehicles. A component within the Occupant Classification System (OCS) Electronic Control Unit (ECU) may fail, resulting in the front seat passenger air bag being totally or partially disabled.
Risk. In the event of a crash necessitating air bag deployment, if the air bag is disabled, the air bag may not deploy or may not deploy properly, increasing the risk of injury to the front seat passenger.
Remedy. Land Rover will notify owners, and dealers will update the Restraint Control Module software, free of charge. The recall began on August 30, 2014. Owners may contact Land Rover customer service at 1-800-637-6837. Land Rover's number for this recall is P046.
All 1 campaign on file, newest first.
What owners reported
Newest filings
Structure › Body
Filed Sep 25, 2026TN
While driving my 2013 Range Rover Evoque, the hood unexpectedly opened and flew upward, striking and shattering the windshield and significantly obstructing my visibility. I was able to bring the vehicle to a stop without colliding with another vehicle or object and was not injured. There were no warning lights or messages that I recall indicating that the hood was not properly secured before it opened. The cause of the hood opening is currently UNKNOWN and the vehicle has not yet been inspected to determine whether the hood latch or related mechanism failed. The vehicle and hood/latch components are being preserved for inspection. I subsequently learned that Land Rover has issued technical service information concerning hood-latch conditions on this model, including SSM72074 and SSM72738. I have requested that the hood, both hood latches, release mechanism/cable, alignment and related components be inspected and documented before repair or disposal.
Exterior Lighting
Filed Aug 7, 2026FL
The head lights arbitrarily go off on their own when driving. It doesn’t happened when going over something /bump in road. Turn lights back on & they go back off intermittently. It’s very dangerous driving at night to all of a sudden lights go off.
Service Brakes
Filed Aug 27, 2025120,000 milesMO
The contact owns a 2013 Land Rover Range Rover Evoque. The contact stated that while driving at 45 MPH for two hours, the vehicle stalled. The vehicle was restarted, and the contact was able to pull over safely. The check engine warning light was illuminated. The vehicle was towed to a local dealer, where it was diagnosed, and determined that the front brake pads and timing chain needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 120,000.
Power Train
Filed Aug 5, 2024140,000 milesTX
The contact owns a 2013 Land Rover Range Rover Evoque. The contact stated while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was able to be restarted; however, the failure recurred. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000.
Fuel System, Gasoline
Filed Oct 5, 202395,000 milesMS
The contact owns a 2013 Land Rover Range Rover Evoque. The contact stated that upon starting the vehicle, the vehicle failed to properly accelerate while shifted into driver(D) or reverse(R), with the "Transmission Fault, Select Park Before Engine Stop" messages. The vehicle was initially taken to an independent mechanic where both the fuel tank and an unknown battery piece were replaced; however, the failure persisted. Since the initial failure, the vehicle had been towed to various independent mechanics where the battery was replaced. Soon after the repair, the failure would return. Upon investigation, the contact discovered NHTSA Campaign Number: 21V635000 (Fuel System, Gasoline) which was linked to the failure. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 95,000.
Air Bags
Filed Apr 17, 202315,000 milesTX
The contact owns a 2013 Land Rover Range Rover Evoque. The contact became aware that the passenger’s side air bag warning light was not illuminated. The vehicle was taken to the dealer and the dealer stated that the restraint control module needed to be replaced, and that the vehicle was not included in NHTSA Campaign Number: 14V395000 (Air Bags). The manufacturer was not contacted. The failure mileage was 15,000.
Air Bags
Filed Nov 28, 2022TX
The supplementary Restraint System SRS passenger airbag concern.bringing continuous illumination of the SRS WARNING lamp on the instrument cluster .the passenger airbag Disable indicator PADi la,p in the overhead console also illuminates. The conditions doent clear in the next subsequent ignition cycle. There is a recall on evoque 2012-2013 of exact problem , but not in this VIN number car that I affected
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift
Filed Oct 5, 202256,000 milesNJ
The contact owns a 2013 Land Rover Range Rover Evoque. The contact stated while driving approximately 30 MPH and slowing to a stop at a traffic sign, the vehicle came to an abrupt stop as if the contact had depressed the brake pedal suddenly. The contact stated the "disengage e-brake" warning was illuminated. The contact stated that the procedure had illuminated on the instrument panel to disengage the e-brake, however after following the needed steps the e-brake would not disengage. The contact stated he made several attempts to disengage the e-brake. The failure had become recurring. Additionally, the contact stated that the e-brake failure would occur when the vehicle had been in park(P). The contact stated that several attempts were needed to disengage the e-brake to drive the vehicle. The contact had taken the vehicle to a local dealer who could not diagnose the vehicle and the vehicle was not repaired. The contact eventually towed the vehicle to a second dealer who diagnosed that the e-brake was showing a code error. The dealer corrected the code and repaired the vehicle. The contact stated that the failure had recurred and returned to the same dealer who diagnosed the vehicle and determined that the e-brake actuator needed to be replaced. The vehicle was repaired. The failure recurred and the vehicle had not been repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 56,000.
Fuel/Propulsion System
Filed Sep 18, 2022CA
Car started to smell like gas. Had mechanic check and there is a fuel tank leak . No engine light appeared prior to having inspected.
Service Brakes
Filed Sep 18, 2022VA
While driving south on I-95 from Virginia into North Carolina, we experienced serious brake failure. The power brakes went out completely. The Evoque is almost 10 years old with about 95K miles, we bought it new and we've maintained it meticulously (new rear brakes installed late May, 2022). We had been driving in fairly heavy traffic for the first 200 miles of our trip, with plenty of stop & go, and no issues. When we decided to exit at the NC Welcome Center, my wife was driving and when she tried to break on the exit ramp, nothing happened! We were lucky no cars or pedestrians were in front of us, and lucky it was a long exit ramp. She kept her foot on the brake as hard as possible, and we gradually slowed to a manageable speed and parked. First I checked myself and sure enough the car wouldn't stop as soon as I put it in gear. Next I checked the brake fluid, which was full. I tried pumping the brakes, and everything else I could thing of but the brakes would not work at all. While waiting 3.5 hours for a tow truck, I did some research and learned that this issue of power assist failure in the 2012-2019 Evoque models has been under review by the NHTSA already. Our Evoque had a Virginia safety inspection in May 2022 when the new rear brakes were installed, and there were absolutely no warning lights or other indications of trouble or risk. This situation could have ended very seriously if we hadn't pulled over for a break. Now that I know this has happened with other Evoques
Unknown or Other
Filed Jun 28, 2022IA
My car is parked in my single car garage. I go on vacation for 2 weeks. Car is not driven. I come home and I smell gas in my garage. I pull car out of garage and there ARE NO LEAKS ON GARAGE FLOOR. Car only has 39k miles on it. There are no Check Engine lights on.
Structure › Body
Filed Jun 19, 2022FL
The front bumper is cracking on the corners. Also found a forum where others are also experiencing this https://www.rangerovers.net/threads/front-bumper-cracked-no-impact.338578/
Fuel/Propulsion System
Filed Feb 25, 2022GA
There is a gasoline leak which could be seen on the right rear underside of my vehicle (there is an exposed tank-like looking component saturated with gasoline) which can be easily ignited and cause a fire whether the car is running or parked. My vehicle is with the dealer at the moment being looked at. The dealer told me a flange connected to the fuel system and fuel pump was cracked (for no apparent reason, it just failed) which causes the leak. The dealer said this is a known problem on the range rover sport and LR4 models of certain year span and a recall is currently going on for those models BUT NOT on my model vehicle. I noticed smell of gasoline and saw the leak some time in January 2022. According to my research on NHTSA website there is another vehicle of this same model located in Apopka Florida with the same problem as mine. I am concerned that land rover may have used the same component or parts provider on the 2013 Evoque (for the flange and fuel pump) as they did for the range rover sport and LR4 models. Please look into this and hopefully any serious accident can be avoided.
Structure › Body
Filed Dec 28, 2021PA
Driving on the highway the passenger door opens.
Engine
Filed Dec 20, 202165,000 milesMI
The contact's granddaughter owns a 2013 Land Rover Range Rover Evoque. The contact stated that while her granddaughter was driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to the dealer and diagnosed that the turbocharger, intake, exhaust variable valve timing (VVT), timing chain, and all other supporting parts needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. Consumer stated this time, dealer stated that Turbocharger, internal mechanical failure, intake and exhaust VVTs, Timing Chain, Guides, Tensioner and all other supporting parts (Intake VVT mechanical failure) needed replacement – total for this estimate is $9,952.98!!!!!
Fuel/Propulsion System
Filed Oct 19, 2021FL
Exterior and interior began to smell of gasoline, upon investigation by accessing the low pressure fuel pump located under the rear seat, it was determined the fuel pump developed hairline cracks allowing fuel to leak onto the undercarriage of the vehicle.
Engine
Filed Aug 11, 2021103,000 milesCO
The contact owns a 2013 Land Rover Range Rover Evoque. The contact stated while driving approximately 60 mph, the vehicle made an abnormally loud sound in the engine compartment. The contact stated that the service warning message was displayed. The vehicle was diagnosed with needing the exhaust replaced however, the vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that the VIN was not under recall. The failure mileage was approximately 103,000.
Service Brakes
Filed Jul 19, 2021VA
Similar to those issues identified in Open Investigation EA 20-001, I was driving two boy scouts to camp when my vehicle's brakes no longer worked. The brake pedal was firm and vehicle would not slow down almost resulting in a catastrophic crash on Interstate 95. Was able to veer off the road into the shoulder and up a ramp with a hill to slow down to safety. Vehicle is currently at dealer for diagnostics and repair.
Electrical System
Filed Jun 14, 2021TX
2013 Range Rover Evoque. Consumer writes in regards to electrical issues. THE CONSUMER STATED THE VEHICLE EXPERIENCED SOFTWARE ISSUES, WIRING FAILURES, AND SEAT OCCUPATION ISSUES. THE CONSUMER INTENDED TO SELL THE VEHICLE.
Visibility/Wiper
Filed May 21, 2021CA
The windshield is getting microscratches in it and they seem to be on the inside of the glass they are getting worse and are impedeing me seeing.
Engine
Filed Nov 21, 202077,900 milesIN
WAS DRIVING AND ALL OF A SUDDEN THERE WAS A LOUD WIND SOUND AND THEN ALL ENGINE POWER WAS LOST, IT ALSO WOULDN'T SHIFT BECAUSE OF THE LOSS OF ENGINE POWER. BUT I HAD TO AT LEAST MAKE IT HOME AND ON MY WAY HOME I WAS ON THE BYPASS AND I COULDN'T GET THE CAR TO GO ABOVE 65. IT WAS DEFINITELY STRUGGLING. I WENT TO SHOP AND GOT DIAGNOSED AND THEY CAME TO THE CONCLUSION THAT THE TURBO HAS GONE OUT AND THAT HAS BEEN A COMMON PROBLEM WITH THE EVOQUE. SO NOW IT'S A HEFTY REPAIR DUE TO FAULTY MANUFACTURING OF THE TURBOCHARGER. I LOOKED IT UP AND IT SEEMS THAT MANY EVOQUE OWNERS HAVE HAD THE SAME ISSUE WITH THEIR TURBOS GOING OUT
Electrical System
Filed Oct 13, 2020NY
VEHICLE IS LEAKING POWER STEERING FLUID WHICH CAN CAUSE OUT OF CONTROL ACCIDENTS LEADING TO LOSS OF LIFE. VEHICLE WAS PARKED ON MY DRIVEWAY AND I NOTICED SPOTS OF STAINS WHEN FURTHER INSPECT I NOTICE IT WAS POWER STEERING FLUID SWEATING COMING FROM THE POWER STEERING HOSE AT THE FRONT OF THE VEHICLE. VEHICLE IS PARKED ON MY DRIVEWAY I HAVE ANOTHER VEHICLE THAT I'M USING IN THE MEANWHILE.
Visibility/Wiper
Filed Jul 2, 202060,400 milesTX
THE FRONT WINDSHIELD IS LOOSE AND LEAKS EXTREME TOOK IT TO A WINDSHIELD PROFESSIONAL AND SAID IT WAS A MANUFACTURER DEFECT BECAUSE THEY HAD MANY CLIENT WITH SAME PROBLEM. TOOK IT TO DEALER AND ALSO SAID CLIENTS WITH SAME PROBLEM. SADLY WHEN I CONTACTED CORPORATE THEY SAID THEY COULDN'T HELP. STANDING. JUST BOUGHT CAR FROM INDIVIDUAL. FOTO SHOWS PLASTIC BAG I HAD TO PUT FOR PROTECTION. WET ALL DASHBOARD STEERING AND LEATHER SEAT. *TR
Air Bags
Filed Mar 29, 202033,000 milesNC
PASSENGER SIDE SRS WARNING LIGHT. PASSENGER SEAT MODULE AND OCCUPANT SEAT SENSOR MODULE FAULT/ FAILED. ISSUE OCCURRED AND WAS CONSISTENT BOTH WHEN CAR WAS IN MOTION AND WHEN STATIONARY.
Engine
Filed Dec 29, 201963,000 milesTX
WHILE DRIVING MY CAR ON A ROAD AND ATTEMPTING TO MERGE ONTO A HIGHWAY (I10) IT LOST THE ABILITY TO ACCELERATE. THE VEHICLE WOULD THEN NOT SHIFT ABOVE 3RD GEAR (AUTOMATIC). WHEN I PLACED IT MANUALLY INTO HIGHER GEARS IT TRIED TO AUTOMATICALLY DOWNSHIFT. I WAS UNABLE TO ACCELERATE TO MERGE ONTO THE HIGHWAY. I HAD TO PLACE ON MY FOUR WAYS AND MAKE AN EMERGENCY STOP TO AVOID AN ACCIDENT CAUSING A VERY UNSAFE DRIVING SITUATION. THE DEALERSHIP SAID THAT THE TURBO COMPONENT HAD FAILED AND NEEDED TO BE REPLACED. AFTER IT WAS REPLACED I ASKED WHAT HAD CAUSED THE FAILURE AND THEY SAID THAT NOTHING I DID CAUSED IT. IT IS APPARENTLY A COMMON ISSUE FOR THE TURBO COMPONENT TO FAIL IN THE 2012-2014 MODELS. I WAS NOT WARNED ABOUT THIS SAFETY ISSUE AND THEY SAID IT IS CAUSED BY A KNOWN MECHANICAL ISSUE. THEY ALSO SAID THE REPLACED THE TURBO COMPONENT WITH AN ALTERNATE PART NUMBER BECAUSE THE ONE ORIGINALLY IN MY VEHICLE FAILS SO OFTEN THEY NO LONGER USE IT. THIS OCCURS OFTEN ENOUGH THEY ALREADY HAD THE PART IN STOCK. I THINK THEY SHOULD BE FORCED TO RECALL THESE FAULTY TURBO PARTS. I HAVE THE SERVICE RECORD IF NEEDED.
Engine
Filed Aug 15, 201977,000 milesOH
76K MILES AND TURBO CHARGER NEEDS REPLACED. $3,454.00. RIDICULOUS. NO TEPAIR SHOULD BE THIS MUCH. MANY ONLINE COMPLAINTS AT SIMILAR MILES. FOR A 4 CYLINDER ENGINE THIS IS HORRIBLE! NOTICED SLOW ACCELERATION WHEN ATTEMPTING TO GO UP HILLS.
Electronic Stability Control (esc)
Filed Jul 3, 201975,000 milesTX
SOUNDS LIKE THEY ARE VERY AWARE OR LTB00795NAS1. A TECHNICAL BULLETIN INVOLVING THE "ACTIVE ON DEMAND COUPLING OIL PUMP" THAT JUST HAPPENS TO MESS UP ON SPECIFIC CARS FROM A SPECIFIC PLANT AT WITH NO FAULT TO THE DRIVER, YET THIS IS NOT A RECALL?? I CALLED LR USA AND THE REPRESENTATIVE SAID IT DID NOT MEET THE STANDARDS OF A RECALL, WHATEVER THAT MEANS.
Unknown or Other
Filed Mar 29, 201944,000 milesCO
UPON STARTING THE ENGINE IN THE GARAGE WITH THE HEAT SYSTEM ON THE EXHAUST FROM THE ENGINE ENTERS THE CABIN OF THE CAR WITH CARBON MONOXIDE FUMES. SMELL IS SICKENING, POISONOUS, AND DANGEROUS. THE CAUSE AS PER MY REPAIRMAN: THE EXHAUST MANIFOLD HAS A FAULTY DESIGN. THE PIECES ARE WELDED, THE WELDING FAILS, A CRACK ALLOWS CARBON MONOXIDE TO LEAK INTO THE CABIN OF THE VEHICLE. THE EXHAUST MANIFOLD AND TURBO CHARGER ARE ONE PIECE. REPAIR COSTS OVER $3000. THE CAR HAS 44,000 MILES ON IT. THE NEWLY INSTALLED EXHAUST MANIFOLD/TURBO CHARGER IS THE SAME DESIGN THAT FAILED, LAND ROVER HASN'T MADE ANY CHANGES. IT'S LIKELY THIS NEW PART WILL FAIL AS WELL.
Air Bags › Sensor › Occupant Classification › Front Passenger
Filed Feb 5, 201940,270 milesVA
TL* THE CONTACT OWNS A 2013 LAND ROVER RANGE ROVER EVOQUE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THERE WAS A LOSS OF COMMUNICATION WITH THE RESTRAINT. THE VEHICLE WAS TAKEN TO LAND ROVER RICHMOND (11670 MIDLOTHIAN TURNPIKE, 23113, VA, (866) 223-3943) WHERE IT WAS DIAGNOSED THAT THE SENSOR AND PASSENGER SIDE CUSHION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 40,270. THE VIN WAS NOT AVAILABLE.
Air Bags
Filed Nov 2, 201836,000 milesOK
TAKATA RECALL, AIRBAG SENSOR SENDING SIGNAL WHEN CAR IS STARTED THAT AIRBAG MAY NOT DEPLOY IN THE EVENT OF A CAR CRASH.
Service Brakes
Filed Sep 27, 201856,000 milesVA
TL* THE CONTACT OWNS A 2013 LAND ROVER RANGE ROVER EVOQUE. WHILE DRIVING DOWN A HILL AT APPROXIMATELY 25 MPH, THE BRAKING SYSTEM MALFUNCTIONED. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME VERY STIFF WHEN DEPRESSED AND THE VEHICLE FAILED TO STOP. THE DRIVER HAD TO USE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (LAND ROVER CHANTILLY, 4120 AUTO PARK CIR, CHANTILLY, VA 20151) AND THE BRAKE VENT BOOSTER WAS REPLACED. AFTER RETRIEVING THE VEHICLE, THE FAILURE RECURRED WHILE DRIVING ON A LEVEL SURFACE. THE VEHICLE WAS TOWED BACK TO THE DEALER WHO REPLACED THE BRAKE BOOSTER AND BRAKE VALVES, BUT THE FAILURE RECURRED WHILE DRIVING IN REVERSE ON AN INCLINE. THE VEHICLE WAS DRIVEN BACK TO THE DEALER AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS OPERATING NORMALLY AND THERE WAS NO FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 56,000.
Engine
Filed Jun 20, 201850,800 milesNC
VEHICLE HAS JUST OVER 50,000 MILES , WARRANTY EXPIRES AT 50,000. LOOKING ON THE INTERNET I FOUND THAT THE 2013-2015 MODELS OF THIS CAR HAS HAD HUNDREDS OF PROBLEMS WITH THE TURBO WHICH GOES OUT BEFORE AND AFTER 50,000 MILE ,MOST OF THE TIME LAND ROVER WILL NOT COVER ALWAYS BLAMING THE CONSUMER , I FOUND WELL OVER A MILLION HITS ON THE INTERNET CONCERNING THIS PROBLEM , BUT LAND ROVER REFUSES TO DO A RECALL, CAR ACTUALLY LOSES ALL POWER AND STOPS DEAD ANYWHERE WHEN IT BLOWS , IF YOU GO ON THE INTERNET YOU'LL SEE A CLUB THAT FORMED IN ENGLAND CONCERNING THIS , THERE ARE LITERALLY THOUSANDS OF COMPLAINTS ON THE FAULTY TURBO'S ON THE ENGINE ON THE 2013-2015 RANGE ROVER EVOQUES,. LAND ROVER N.A. CUSTOMER SERVICE ACTUALLY BLAMED ME FOR NOT DOING OIL CHANGES , WHICH I HAVE ALL RECEIPTS , SOCIAL MEDIA HAS HUNDREDS OF PAGES RELATING TO THE EVOQUES TURBO FAILURES, ALSO CONSUMER AFFAIRS HAS SEVERAL PAGES ON THE RANGE ROVER EVOQUES ENGINE AND TURBO PROBLEMS AND FAILURES , WHY HASNT THE U SGOVERMNENT FORCED A RECALL ON THIS SERIOUS SAFETY ISSUE, LIKE I PREVIOUSLY STATED , THIS HAPPENS WHEN I VEHICLE WAS ON THE INTERSTATE , I READ WHERE ONE GIRL IN OHIO WAS IN THE MIDDLE LANE OF AN INTERSATE AND HER CAR STOPPED DEAD ,ALMOST GETTING REAR ENDED , PLEASE ADDRESS THIS ISSUE,
Service Brakes
Filed Sep 25, 201747,000 milesIL
FAMILY OF FOUR DRIVING AT HIGHWAY SPEED OF 70MPH WHEN BRAKES GAVE OUT. DRIVING STRAIGHT ON FLAT HIGHWAY IN SUNNY DAY CONDITIONS. COULD NOT STOP THE CAR. AFTER BARELY MISSING CAUSING A MAJOR ACCIDENT, WAS ABLE TO MAKE IT TO THE SHOULDER. THE CAR IS ONLY FOUR YEARS OLD WITH 47K MILES. VACUM PUMP AT FAULT. A MODERN 4 YEAR OLD CAR SHOULDN'T PUT PEOPLES LIVES AT RISK FOR MASS BREAK SYSTEM FAILURE. WE ARE FORTUNATE TO HAVE AVOIDED THE ACCIDENT BUT PEOPLE COULD HAVE DIED. I CONTACTED RANGE ROVER CORPORATE BUT DID NOT SHOW ANY CONCERN.
Air Bags
Filed Aug 1, 201766,000 milesOH
TL* THE CONTACT OWNS A 2013 RANGE ROVER EVOQUE. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE AIR BAG MODULE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND NO ASSISTANCE WAS OFFERED. THE CONTACT WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V395000 (AIR BAGS), ALTHOUGH THE FAILURES WERE IDENTICAL. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 66,000. UPDATED 10/17/17*LJ *AS
Air Bags
Filed Mar 6, 201762,000 milesTX
PASSENGER AIRBAG SENSOR HAS DISABLED MY PASSENGER AIRBAG. NOTE: NOTICED OTHER LAND ROVER VEHICLES HAVE A RECALL FOR THIS SAME ISSUE. IF MY VEHICLE HAS THE SAME ISSUE, SHOULDN'T IT BE RECALLED AS WELL? NO ACCIDENT, THE LIGHT JUST CAME ON FOR NO REASON WHILE DRIVING WITH NO PASSENGER.
Service BrakesCrash
Filed Dec 21, 201652,600 milesTX
TL* THE CONTACT OWNS A 2013 RANGE ROVER EVOQUE. WHILE DRIVING 35 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND. AS A RESULT, THE CONTACT CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. TWO MONTHS PRIOR TO THE CRASH, THE BRAKES FAILED TO RESPOND. THE CONTACT PULLED OVER AND NOTICED FLUID COMING FROM THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE FLUID HOSE WAS DAMAGED AND NEEDED REPLACEMENT. THE REPAIRS WERE COMPLETED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 52,600.
Electrical SystemCrash
Filed Dec 21, 201640,000 milesNJ
MY LAND ROVER EVOQUE WAS RUNNING IN MY DRIVEWAY IN THE PARK POSITION (WARMING UP). I STEPPED OUT OF THE VEHICLE TO GRAB SOMETHING FROM MY HOUSE AND WITHIN MINUTES I HEARD A BANG, THE CAR WENT INTO DRIVE AND SMASHED INTO MY FENCE, CONTINUED TO SMASH THROUGH THE FENCE AND LANDED INTO MY POOL. IT STOPPED THERE AND NEEDED TO BE TOWED OUT. THIS IS THE SECOND INSTANCE. THE FIRST INSTANCE HAPPENED IN MARCH 2015. MY CAR WAS IN PARK IN THE DRIVEWAY. I STARTED THE CAR, RAN BACK INTO MY HOUSE AND HEARD A LOUD BANG. THE CAR SLAMMED INTO MY FENCE BUT LUCKILY A CEMENT POST STOPPED IT. WHEN I APPROACHED THE CAR IT WAS IN THE PARK GEAR AND LUCKILY NO EXTERNAL DAMAGE WAS DONE. THIS SHIFT GEAR NEEDS TO BE LOOKED AT FOR A POTENTIAL RECALL.
Visibility/Wiper
Filed Dec 10, 201632,000 milesMN
THE DRIVER AND PASSENGER SIDE MIRRORS DO NOT UNFOLD IF YOU FOLLOW THESE STEPS. I HAVE TESTED THIS ON MY 2013 EVOQUE AND A RENTAL 2014 Y YOU WILL NEED TWO PEOPLE TO REPRODUCE THIS. 1) HAVE PASSENGER HOLD THE KEY AND UNLOCK THE VEHICLE FROM A DISTANCE 2) DRIVER GETS IN, AND TRIES STARTING VEHICLE WITH THE PASSENGER IN THE CAR BUT THE KEY MUST NOT BE DETECTED (I.E.: DRIVER PUSHES START BUTTON WHILE PASSENGER IS JUST GETTING IN THE CAR, SUBSEQUENT ATTEMPTS SHOULD RESULT IN "KEY NOT DETECTED" EVEN IF THE DRIVER NOW HOLDS THE KEY IN THEIR HAND.) 3) WHILE SITTING IN THE CAR, LOCK THE CAR USING THE KEYFOB. 4) CAR SHOULD NOW START WHEN YOU PUSH THE START BUTTON. TAKE NOTE AT HOW THE DRIVER AND PASSENGER SIDE MIRRORS WILL NOT UNFOLD EVEN WHEN THE CAR IS ABLE TO BE DRIVEN DOWN THE ROAD. THIS HAPPENED TO ME DURING THE NIGHT WITH MY BLACK VEHICLE AND I COULD NOT TELL THAT THE MIRRORS WERE NOT UNFOLDED AND IT APPEARS TO THE DRIVER THAT THEY ARE JUST FINE WHEN THEY TRULY ARE JUST PROVIDING A REFLECTION OF THE CAR, SO I WAS NOT ABLE TO SEE ANY TRAFFIC USING THOSE MIRRORS. THE SIMPLE FIX IS TO GET OUT OF THE CAR, LOCK IT, UNLOCK IT, GET IN AND START IT AND THE MIRRORS WILL COME OUT. I HAVE BEEN ABLE TO EASILY REPRODUCE THIS, SHOULD YOU HAVE ANY QUESTIONS ON REPRODUCING IT PLEASE LET ME KNOW. -REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Seat Belts
Filed Nov 7, 201615,198 milesTX
TL* THE CONTACT OWNS A 2013 RANGE ROVER EVOQUE. TWELVE MONTHS AFTER HAVING THE REAR DRIVER SIDE SEAT BELT LATCH REPLACED, REGULAR VEHICLE MAINTENANCE SHOWED THAT THE SEAT BELT LATCH WAS NOT RE-ATTACHED. THE BOLT WAS RESTING UNDERNEATH THE SEAT, WHICH LEFT THE PASSENGERS IN THE REAR WITH OUT SEAT BELTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE SEAT BELT LATCH WAS RE-ATTACHED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,198.
Engine
Filed Aug 22, 201659,250 milesCA
ENGINE MISFIRES CAUSING CAR TO LOSE POWER AND GO INTO 'RESTRICTED MODE'. THIS IS VERY DANGEROUS. IT HAPPENED AT HIGH SPEED, MAKING IT VERY UNSAFE TO PULL OVER TO THE SIDE OF THE HIGHWAY - ALMOST CAUSING A MULTIPLE VEHICLE ACCIDENT. TAKEN TO DEALER 3 TIMES AND THEY HAVE NOT RESOLVED THE ISSUE. INFORMED LANDROVER USA ABOUT MY CONCERNS AND THEY HAVE NOT BEEN HELPFUL - SAYING TAKE THE VEHICLE BACK TO THE DEALER AND PAY AN ADDITIONAL $380 FOR DIAGNOSTICS AFTER ALREADY PAYING THEM $200 AS THE CAR IS NO LONGER UNDER WARRANTY. VEHICLE HAS $59,250 MILES. OTHER EVOQUE OWNERS ALSO EXPERIENCE SIMILAR PROBLEMS.
Engine
Filed May 20, 201620 milesPR
MY EVOQUE ONLY 3 YEARS 63,000 MILES AND THE TURBO IS BROCKEN THE DEALER LAND ROVER SAN JUAN PUERTO RICO SORRY NO WARRANTY FOR WHAT MY EVOQUE ONLY 3 YEARS
Vehicle Speed Control
Filed Nov 10, 201594,000 milesVA
TL* THE CONTACT OWNS A 2013 LAND ROVER EVOQUE. WHILE DRIVING 55 MPH, THE VEHICLE HESITATED TO STOP ACCELERATING. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 94,000.
Electrical System
Filed Mar 6, 201515,000 milesMD
I WAS STOPPED AT A STOP LIGHT WITH MY FOOT ON THE BRAKE PEDAL. SUDDENLY THE ENGINE RPM WENT TO WIDE OPEN THROTTLE. I MASHED ON THE BRAKE AS HARD AS I COULD BUT THE VEHICLE KEPT GOING FORWARD. MY SON WAS IN THE CAR IN FRONT OF ME AND EVEN THOUGH HIS WINDOWS WERE CLOSED AS IT IS COLD HE HEARD THE ENGINE SCREAMING AND SAW THE VEHICLE MOVING FORWARD. HE MOVED FORWARD SO I DID NOT HIT HIM. I WAS ABLE TO PUT THE VEHICLE IN PARK AND THEN THE ENGINE WENT BACK TO IDLE. *TR
Service Brakes
Filed Nov 4, 201422,000 milesTX
WE WERE HEADED DOWN A FAIRLY STEEP GRADE THAT WAS COVERED IN PACKED SNOW CONDITIONS, THERE IS A BUTTON IN THE CAR THAT CONTROLS VARIOUS TERRAIN CONDITIONS AND ONE OF THEM HAS A SNOWFLAKE ON IT, MY WIFE SUGGESTED WE PUT IT IN THAT POSITION AND I THOUGHT THAT WOULD BE GOOD SINCE IT WAS SNOWING. THERE IS ALSO A HILL DECENT BUTTON THAT CONTROLS SPEED GOING DOWN HILL THAT WE HAD BEEN USING EARLIER ON DRY CONDITIONS THAT WAS ENGAGED. AS WE HEADED DOWN THE SLICK GRADE AT A CRAWLING RATE OF SPEED THE CARS BRAKES LOCKED DOWN TO THE BEST OF MY KNOWLEDGE THE WHEELS WERE TOTALLY SLIDING THE ANTI-LOCK SYSTEM WAS MAKING NOISE BUT WE WERE JUST SLIDING. I HAD NO LUCK TURNING THE WHEEL OR ASSISTING THE BRAKES TO GET THE CAR TO STOP SLIDING, WE WERE IN NO DOUBT HEADED OFF THE ROAD AND DOWN A MOUNTAIN WHEN I DECIDED TO STEP ON THE ACCELERATOR PEDAL AND THIS UNLOCKED THE BRAKES SO I COULD TURN, AS SOON AS I LET OFF THE GAS IT WOULD LOCK BACK DOWN AND START SLIDING. THERE WAS A ROAD JUST AHEAD OF US TO THE RIGHT THAT HEADED UP THE MOUNTAIN SO I STEPPED ON THE GAS AND TOOK IT UP THE ROAD TO GET THE CAR TO STOP WHILE WE WERE STILL ALIVE. WE THEN LOOKED IN THE OWNERS MANUAL AND IT DID NOT MENTION IF YOU PUT THE CAR IN SNOW FLAKE MODE IT WOULD LOCK DOWN THE WHEELS ON STEEP GRADES. SO AFTER MY WIFE SAID WE ARE SELLING THIS PIECE OF C--- I PUT THE CAR BACK IN REGULAR DRIVING MODE AND WE HEADED BACK DOWN THE SLOPE JUST USING A LOW GEAR AND MANUAL BRAKING AND THIS WOULD WORK IF YOU DID NOT PUSH ON THE BR
Vehicle Speed Control
Filed Sep 15, 201414,694 milesIL
TL* THE CONTACT OWNS A 2013 LAND ROVER EVOQUE. THE CONTACT STATED THAT THE VEHICLE HESITATED TO ACCELERATE FROM A STOP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 14,694.
Electrical System
Filed Feb 20, 20145,000 milesMI
TL- THE CONTACT OWNS A 2013 LAND ROVER EVOQUE. THE CONTACT STATED THAT THE VEHICLE'S TRANSMISSION WAS SWITCHED TO PARK WITH THE ENGINE TURNED ON BEFORE EXITING THE VEHICLE WITH A PASSENGER IN THE FRONT PASSENGER SEAT. THE CONTACT STATED THAT HE PRESSED A REMOTE BUTTON TO OPEN THE BAY DOOR TO THE BUILDING AND AS THE DOOR BEGAN TO MOVE UP THE VEHICLE SUDDENLY BEGAN TO MOVE FORWARD. THE CONTACT INDICATED THAT THE VEHICLE'S ROOF MADE CONTACT WITH THE BAY DOOR AS IT MOVED INTO THE BUILDING AND CONTINUED MOVING THROUGH THE BUILDING BEFORE CRASHING INTO AN OFFICE WALL. THE CONTACT INDICATED THE VEHICLE WAS TRAVELING APPROXIMATELY 7 MPH. AFTER THE VEHICLE CRASHED INTO THE OFFICE WALL THE CONTACT WAS ABLE TO ENTER THE VEHICLE AND PRESS THE STOP BUTTON WHICH SHUT THE ENGINE OFF. NO INJURIES WERE REPORTED DURING THE INCIDENT. A POLICE REPORT WAS TAKEN AT THE SCENE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS 5000. JFT
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jul 1, 2014. Source: NHTSA Office of Defects Investigation.