2019 Kia Sportage

Routine

Owners filed 71 complaints about this vehicle with federal regulators, most often about the engine. It has been recalled 2 times.

Not among the Kia Sportage years to avoid. Which Kia Sportage years to avoid →

Most common 2019 Kia Sportage problems

32 of the 71 complaints (45%) are about the engine.

ComponentReportsCrashesFiresInjuries
Engine30
010
Unknown or Other9
000
Electrical System7
010
Power Train · transmission3
000
Exterior Lighting · headlights3
000
Air Bags · airbags3
204
Trailer Hitches · trailer hitch2
000
Structure › Body · body and frame2
000
Service Brakes, Hydraulic · brakes2
000
Service Brakes · brakes2
100

2 safety recalls

Part 573 reports
Trailer Hitches22V703000Park outside
Filed Sep 19, 202270,887 vehiclesKia America, Inc.

Defect. Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Risk. A fire while parked or driving can increase the risk of injury.

Remedy. Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/Module21V137000Park outside
Filed Mar 4, 2021379,931 vehiclesKia Motors America

Defect. Kia Motors America (Kia) is recalling certain 2017-2021 Sportage and Cadenza vehicles. The electrical circuit in the Hydraulic Electronic Control Unit (HECU) may short-circuit, which can cause a fire in the engine compartment.

Risk. An engine compartment fire can increase the risk of injury.

Remedy. Owners are advised to park outside and away from structures as a precaution until the recall repair is complete. Kia will notify owners, and dealers will replace certain fuses in the electrical junction box. Vehicles equipped with an electronic parking brake (EPB) will also receive a HECU software update. Repairs will be performed free of charge. The recall began on April 30, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC206.

All 2 campaigns on file, newest first.

What owners reported

Newest filings
Electrical System
Filed Oct 19, 2026VA

I have a 2019 Kia Sportage with a conventional ignition key. Three times in five years, the engine has apparently started by itself while parked. The key was not in the ignition. I stopped the engine by inserting the key, turning it ON, then OFF. I bought the vehicle used from CarMax, and I don’t know whether an aftermarket remote starter was installed.

Engine
Filed Sep 13, 2026IL

The car engine is losing oil without any leaks being found. I got my oil changed and was told to have it done every 3k miles. Within a month of that oil change, my engine ran hot. I had all of my components checked. Radiator and coolant was fine but they found that my engine was 2 qrts short of what should be in there. I told them that the oil was just changed not even a month ago and that had to be false unless they weren't fully giving me the quarts that I paid for. They stated that this particular engine burns oil for unknown reasons as no cracks or leaks are ever found and to alleviate the issue, I would need to come in and pay for addtl qrts to be added. This is crazy and costly to owners! Kia knew that their engine doesn't perform as it should and can give way to cars overheating and potentially causing an engine fire. This should be a recall to replace the engines so that they perform as they should. This was deceitful practices that Kia set in play.

Engine
Filed Aug 4, 2026NY

The vehicle is have issues every time I get and oil change the vehicle loses about 2 qt of oil there are no leaks that are notice but the lost of engine oil still happens this oil could cause the engine to turn on fire it is nerve reacting to every often to check the oil level dealership are brushing this problem as they don't seem to know what is causing this issue if customer don't check

Unknown or Other
Filed Jul 7, 2026TN

Vehicle suddenly entered recall limp-mode due to the ongoing engine campaign. Prior to this, the vehicle had immaculate maintenance records and zero driveability issues. The franchise dealership performed a short-block engine replacement under the safety recall, rushing the complete powertrain swap in less than a single afternoon.The dealership subsequently returned the vehicle in a dangerously malfunctioning and incomplete repair state. At delivery, the Check Engine Light was actively illuminated, and the car exhibited severe acceleration stumbles, power loss under load, and engine misfires (driving "punchy"). Because I am a non-mechanic, I gave the vehicle one week to settle, but the life-threatening acceleration stumbles persisted.Upon immediate return to the service center, the technician (Nathaniel) formally diagnosed failing intake manifold "butterfly" valves (Variable Charge Motion assembly). Nathaniel explicitly admitted to me that this auxiliary component failure was directly caused by the mechanical extraction and engine replacement process. Despite admitting their labor caused this defect, the dealership refused to complete the safety repair, demanding a fraudulent $900 out-of-pocket payment to correct it. Management then falsely claimed a simple manifold service would take two full days—directly contradicting their rushed afternoon engine swap.The dealership released the vehicle back to me with no confirmation of safety or roadworthiness. I escalated this to Kia C

Engine
Filed Jul 3, 2026NY

The engine locked up about a year ago, and since we didn’t technically have a recall we didn’t know what to do. It was able to drive again after we had a technician work on it, but now it’s not driving anymore. It shakes hard when it’s idling and driving. We have waited over 2 weeks to be diagnosed with the problem. We have had to spend $1300 on rental cars because we can’t get a loaner until diagnosed. The car is not safe to drive and puts our lives at risk to drive it. We were lucky it didn’t start shaking while we were driving on a major highway, but it did still happen while driving and was terrifying. The car is at Williams Kia now, in Elmira NY. They still haven’t diagnosed the problem. The check engine light is on.

Power Train
Filed Jun 11, 2026MN

I did not have an incident yet. I was advised by my local State representative Jimmy Gordon's office. They stated were unable to help me get reimbursement for the $8000 I just paid my Kia dealer, but that I should make a complaint on this website. What happened is that I was hearing an odd noise and it was slipping. I went in thinking it was my tires and it needed alignment- so I had them replaced , etc in April. But the sound was still there so I went back in . Then the Kia St Cloud dealer diagnosed that the AWD transfer case was the cause (pd $4704 including $130 surcharge! ). When dealer called to say it was ready, they said bad news- your transmission is also damaged (pd $3197 including $90 surcharge ! ). This is a known failure of Kia/Hyundai models and needs to be addressed. You can lose control of your car and there could be an accident, especially on busy highways! I appealed to Kia corporate and also BBB auto line, but they both denied because too many miles (130k). The sound I heard /issue with transfer case & transmission happened as soon as my powertrain warranty was over! This is not right! I was someone who had given this vehicle 5 stars! I am the only owner and a multi- Kia owner who only brought this vehicle to a Kia dealer for all work. I have all records and that info was why Kia corporate originally told me i had "justification " for a goodwill reimbursement. [I currently am unemployed so I had to put all the repairs on a credit card (which meant being char

Engine
Filed Mar 23, 2026AZ

The vehicle is experiencing excessive engine oil consumption. The engine was found by the dealership to be low by 3 quarts of oil after about 1000 miles during an oil consumption test, indicating abnormal oil loss. The suspected failure involves internal engine components, possibly piston rings, allowing oil to enter the combustion chamber and burn. This condition creates a safety risk because the engine can become critically low on oil, without warning, potentially leading to engine damage, loss of power, or engine failure while driving. The problem has been reproduced and documented by the dealership during oil consumption testing. However, there are inconsistencies in the dealership’s reporting, as later documentation stated that no oil consumption was found despite earlier records showing excessive oil loss. This vehicle has been inspected multiple times by an authorized dealership and is currently part of an open case with the manufacture. The vehicle was also held at the dealership for approximately three weeks without clear documentation of work performed. There were minimal warnings indicators prior to the issue. The vehicle showed rough engine performance, which was consistent with oil fouling the spark plugs. No clear warning light reliably indicated the severity of the oil loss before the condition was discovered during testing.

Unknown or Other
Filed Mar 5, 2026CA

WHEN I PUSH ON THE GAS PEDAL SOME TIMES I GET NOTHING FOR A SHORT TIME WHEN STARTING FROM A STOP

Trailer Hitches
Filed Jan 29, 202674,000 milesTN

The contact owns a 2019 Kia Sportage. The contact received notifications of NHTSA Campaign Numbers: 22V703000 (Trail Hitches) and 21V137000 (Service Brakes, Hydraulic); however, the recall repair requests were denied by the manufacturer. The contact stated that while attempting to start the vehicle, it failed to start as intended. No warning light was illuminated. In addition, the contact stated that while her brother was driving at an undisclosed speed, there was an abnormal sound coming from under the hood. After restarting the vehicle, there was a burning odor coming from under the hood. The vehicle was towed to a local dealer, where it remained, and the contact was advised that a recall warranty had expired. The vehicle was not diagnosed or repaired due to the costs. In addition, the contact stated that the recall was initiated prior to owning the vehicle. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 74,000.

Unknown or Other
Filed Jan 15, 2026NJ

I have a 2019 Kia Sportage with 41k miles on it and the paint is peeling. As of now, the roof spoiler is completely peeled off. The side view mirrors, and the door handles, have paint peeling and bubbling. I have reported it to Kia and they are unwilling to stand by their product and extend the warranty on the paint. Kia is fully aware of the problem but is not willing to fix it.

Engine
Filed Jan 9, 2026NC

This complaint is in reference to my vehicle which is involved with Federal Class Action Lawsuits and the fact that my engine was defective from the day it was built. My engine was consuming oil at a rate of 1 quart every 361.1 miles driven. I was advised to not put oil in it and drive it until it blows up. This would have put myself, my family, friends, or any other passengers or bystanders at risk. Kia is denying my claim solely on a non rod bearing failure.

Engine and Engine Cooling
Filed Dec 31, 202590,000 milesWV

The contact owns a 2019 Kia Sportage. The contact stated that the vehicle was experiencing excessive oil consumption. The contact stated that the vehicle required 6 quarts of oil every 1,900 miles. The vehicle was recently taken to Valvoline, where an oil change was performed. The contact stated that while driving 60 MPH the following day, the vehicle started shuddering and misfiring, and the failure increased significantly while idling. The check engine warning light was illuminated. The contact stated that the failure persisted while driving at 60-65 MPH on the same day, and the engine stalled. The low oil pressure, the battery, and the check engine warning lights were illuminated. The contact was able to pull over to the side of the road. The contact was able to restart the vehicle and continued driving; however, the vehicle continuously shuddered and misfired. The vehicle was taken to Valvoline, where the contact was informed that the engine was misfiring. The contact stated that the vehicle stalled while driving after the service appointment. The vehicle was taken to the dealer, where the spark plugs and other unknown parts were replaced. The dealer then test-drove the vehicle; however the failure persisted. The dealer determined that the engine needed to be replaced. The vehicle was not repaired due to the cost. The contact related the failure to an unknown engine recall. The manufacturer was notified of the failure and informed the contact that the cost of the repair w

Service Brakes
Filed Nov 17, 2025NY

The brake peddle keeps jamming and sticking . The steering wheel is now very lose and a lot of play . There is a steering wheel with exclamation point flashing on the dash . When the card turns off it makes electrical noises . It is consuming oil . A pint a week . It’s been towed twice in three weeks

Engine
Filed Nov 2, 2025GA

My check engine light started blinking and the car was stalling out. I have now parked the car in my driveway. I bought the car October, 2024

Engine
Filed Oct 24, 2025IL

Severe oil consumption issue at 100k miles. Same issue seen on kia class action lawsuit for GDI engines. No leaks present, after 800 miles from oil change, no oil seen on dip stick.

Engine
Filed Oct 4, 2025NY

Engine went out at 150,000 miles.

Engine
Filed Oct 2, 202570,000 milesNY

The contact owns a 2019 Kia Sportage. The contact stated that while the vehicle was in for maintenance, the contact was informed that there was no oil in the engine. The contact stated that the oil warning light had only illuminated once. The vehicle was taken to the dealer, where the first oil consumption test was performed. The dealer added oil to the vehicle. The contact checked the oil level every two weeks and noticed that the engine was consuming an excessive amount of engine oil. The contact was adding several quarts of oil every two weeks. The vehicle had several oil consumption tests performed by the dealer. The contact was informed that less than a quart of oil was lost. However, while the vehicle was at the dealer, all the oil had leaked out of the vehicle. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure but did not offer any assistance. However, a claim was filed. The failure mileage was approximately 70,000.

Structure › Body
Filed Sep 29, 2025NJ

CLEAR COAT PAINT IS PEELING. ON TOP OF HATCHBACK. I DON'T KNOW WHEN IT STARTED, I JUST NOTICED IT TODAY 9-29-25. iT IS AVAILABLE FOR INSPECTION UPON REQUEST. NO WARNING MESSAGE PRIOR TO THE PROBLEM. I WENT TO DEALER AND THEY SAID THE PAINT WARRANTY EXPIRED IN 1922 AND THERE ARE NO RECALLS AND NOT EXTENDED WARRANTIES FOR THIS AND KIA HAS NO RESPONSIBILITY THAT'S WHY THEY ONLY GIVE A 3 YEAR, 36,000 MILE WARRANTY ON PAINT.

Engine
Filed Sep 13, 2025NC

My oil consumption is approximately 1.5 quarts every 200 miles. I get my oil changed every month and every other week I need to top off. When my oil, is low there is no indication on the dash. I have to preform inspections on my car on a daily basis. Now, my car will randomly not start. I replaced the battery and changed the spark plugs.

Exterior Lighting
Filed Sep 10, 202565,000 milesCA

The contact owns a 2019 Kia Sportage. The contact stated that the high beam headlights failed to illuminate as designed. The contact researched and learned of an undisclosed Technical Service Bulletin concerning the failure with the halogen bulbs on the 2020 Kia Telluride. The vehicle was taken to the dealer but was not diagnosed. The dealer confirmed that the VIN was not under recall or covered under warranty. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 65,000.

Engine and Engine Cooling
Filed Aug 28, 202595,000 milesVA

The contact owns a 2019 Kia Sportage. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated, and the vehicle went to LIMP Mode. The vehicle was towed to the dealer, who performed an oil change and updated the Knock Sensor Detection System(KSDS). The contact stated that later, while driving, the engine oil warning light illuminated. The contact checked the engine oil and discovered that the oil level was extremely low. The dealer was made aware of the failure and informed the contact that the pistons were faulty, and the engine needed to be replaced; however, the mileage had exceeded the warranty coverage. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 95,000.

Engine
Filed Aug 9, 2025NC

My engine has been burning through oil very fast, it is only 6 years old. I have to put oil in it approx 3 times before another oil change is due. My mechanic suggested I see if there were any recalls but there are none. I have no lights on or any other issues.

Unknown or Other
Filed Jul 13, 2025IL

The paint started peeling on my 2019 Kia Sportage

Engine
Filed May 31, 2025PA

The I started noticing my oil light was coming on after only few hundred miles. After every oil change a week or 2 later I would need oil. Took it to a several mechanics and no leaks founds they all said the GDI engines are known for consuming high amounts of oil. I called Kia and they admitted they know about the problem but will do nothing about it

Engine
Filed Mar 23, 2025NJ

The car started stalling anf an engine light came on

Engine
Filed Mar 11, 2025NJ

Oil consumption issues that kia is not taking responsibility for

Electrical System
Filed Feb 17, 2025AR

The car continues to burn oil and have to put oil in it although not time for oil change. I took the vehicle to dealership several times because whenever I get gas it won’t let me start it right away or stutters after getting gas. Whenever the car is in park or idle it’s making a knocking noise and shaking really bad. The check engine light keeps going off and on but this most recent time it is not on. Initially i was advised they could only diagnose when check engine light on but that’s the issue because light does not stay on. I was on the freeway going about 70mph the car started declining in speed so had to hurry and pull over. Pulled over and turned off the car then it took several times to start back up. Vehicle currently at dealership waiting for more info but said it’s something related to the engine misfire.

Fuel/Propulsion System
Filed Dec 13, 2024ID

Vehicle was throwing codes P2196 O2 sensor stuck rich, P0290 post catalyst fuel trim lean, P01720 system too rich, P016B closed loop air/fuel ratio control at limit. Brought to local dealership where they did an inspection and could not find any major issue that, in their words, “would affect drivability”. Recommended I start using premium fuel and in the future consider a fuel system cleaning. 9 days later while driving my engine starting knocking, check engine light was on and flashing, then my car died. Towed vehicle to the dealership where the assessed and found there to be no compression and stated the pistons looked “melted”. They could not give me a reason as to why, or why none of this was caught at my $100 service inspection 9 days prior. They stated I needed an engine replacement at $6700 due to failed pistons. They would not do any type of diagnostic or testing to rule out a known issue with the Theta II engine recall. They stated they did not have to do any further diagnostic since they found my pistons to be melted. Local mechanic of mine not affiliated with the dealership, assessed the engine and components, stated he did not see any abnormalities outside of normal wear and tear but did recommend I have the dealership tear into the engine since they are “Kia Experts” and know the engines. Kia dealership stated they filed a claim with corporate and it was denied. Kia corporate stated my dealership sent report stating engine failure reason is outside of scope for

Engine
Filed Dec 9, 2024160,000 milesNH

The contact owns a 2019 Kia Sportage. The contact stated that on several occasions the vehicle failed to start. The contact stated that the vehicle occasionally stalled while driving. Additionally, the contact stated while driving 55 MPH, the vehicle unintendedly decelerated to 30 MPH. The contact pulled over to the side of the road and attempted to restart the vehicle however, the vehicle failed to restart. The vehicle was towed to a local dealer to be diagnosed. The contact was informed that the engine was faulty and needed to be replaced. The contact received a secondary diagnostic test from an independent mechanic and was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 160,000.

Engine
Filed Oct 17, 2024WV

The vehicle just suddenly stopped without any warning or anything. No warning lights came on until after the engine had almost completely stopped in the middle of the road. Vehicle is also using oil without any warning light coming on at all and vehicle is out of oil. That is a problem with both things. Suddenly stopping can cause me to be in an accident. This is not safe at all and should be the manufacturer responsible to repair this issue.

EngineFire
Filed Sep 30, 2024CA

The contact owned a 2019 Kia Sportage. The contact stated while driving 40 MPH, the vehicle started overheating and smoke started emitting smoke from the hood. No warning lights were illuminated. No injuries were reported. The vehicle was destroyed leaving only the framing. The fire department arrived on the scene and extinguished the fire. A fire department report was filed. A police report was not filed. The manufacturer was notified of the failure and the vehicle was inspected; however, the inspector did not find a defect in the vehicle. The vehicle was also inspected by the fire department who determined that the cause was in the rear passenger window. The failure mileage was unknown.

Engine
Filed Sep 14, 2024TX

1) Vehicle is burning oil and engine is overheating quite fast. 2)Vehicle has stalled or shut off on its own during use 3) Kia dealership refused to address the specific issue due to car being out of warranty because of the mileage. They also wanted to run different tests not directly associated with the issue; Wants to do trial and error which is only creating a humongous bill for the customer. 4) Insurance was contacted and currently awaiting instruction at the present time this form is completed on September 14, 2024 11:35 AM MST 5)No warning lamps or messages appeared. Only found out about initial issue when vehicle was taken in for yearly inspection in accordance to state laws for Tag renewal at a local Pep Boys. The mechanic informed me that my vehicle had an engine recall, the vehicle is burning oil drastically, and that the vehicle will need a new engine. After this and Kia refusing to do anything, all my vehicle issues became worse(April 2024-Present). I must put oil every 1k miles now presently. I revisited Oil Changers multiple times for a top off before it was even time for an oil change. The mechanic also made it so my oil would burn slower but it did not work.

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Wheel Speed Sensor/Tone Ring
Filed Sep 9, 202446,206 milesLA

The contact owns a 2019 Kia Sportage. The contact stated that while driving at various speeds, the ABS and traction control warning lights illuminated, and Hill Descent Assist message was displayed. The contact also stated that while in park(P), the speedometer intermittently fluctuated. The vehicle was taken to the dealer where the wheel speed sensor and the rear engine bearings were replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 46,206.

Engine
Filed Sep 9, 2024PA

On my way driving to pick up my kids my vehicles check engine light started flashing and went into limp mode. It wouldn't go above 15 mph. The oil lamp started to flash. I had to ease it out of traffic and park the vehicle. I proceeded to check the oil and the dip stick was completely dry. I had to walk to the nearest autozone purchase 5 quarts of oil, walk back to the vehicle and put it into it. I then had to bring it home. I ran a diagnostic test and it was putting out a P1326 code. The car is not drivable. I had to have it towed to the dealership and they currently have it and I am awaiting further details.

Engine
Filed Jun 12, 202460,000 milesIL

The contact owns a 2019 Kia Sportage. The contact stated that on several occasions while driving at various speeds, the vehicle jerked abnormally. The contact stated that the accelerator pedal was depressed, and the vehicle lost motive power. Additionally, on several occasions while in reverse, there was a loud noise coming from the engine compartment. The check engine warning light was illuminated. The vehicle was towed to a dealer five times; however, the failure could not be replicated. The contact stated that on another occasion the vehicle was towed to an independent mechanic where an unknown code was retrieved. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 60,000.

Electrical System
Filed Apr 18, 202475,490 milesRI

The contact owns a 2019 Kia Sportage. The contact stated while driving 45 MPH, the electrical and mechanical systems became inoperable. The headlights, signal, and hazard lights became inoperable. The contact pulled over, placed the vehicle in park, and turned the vehicle off. After restarting the vehicle, an abnormal ticking sound was coming from the vehicle. There were no warning lights illuminated. The vehicle was towed to the local dealer, where it was diagnosed that the radiator needed to be replaced and the tie rod had excessive play. The dealer denied repairing the vehicle due to sludge in the engine. The vehicle was not repaired. The manufacturer was notified, but no assistance was provided. The failure mileage was approximately 75,490.

Power Train
Filed Mar 28, 2024CA

The contact owns a 2019 Kia Sportage. The contact stated that while driving at an undisclosed speed, the vehicle very briefly lost all motive power before quickly returning to normal functionality. The vehicle returned to normal functionality, but the failure became a regular occurrence. No warning lights were illuminated. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

Engine
Filed Feb 10, 2024CA

Fully maintained services with my 2019 Kia Sportage with my local Kia dealership. I am a sales rep and use my car daily. I have 155k miles on my car. My car was needing oil changes about every 2500 miles because it was burning so much oil. Yesterday, 2/08,I turned on my car during my work day and while ideling my car in park, my engine light came on. The car immediately started to shake uncontrollably. No other indication prior to the shaking of the car did I think something was wrong. Again I get services done frequently to my car. I took it to Kia immediately. They diagnosed that in cylinder 2 one of my intake valves was broken. This is not covered under the recall already put in place or with the extended warranty with the software update. According to my Kia Dealership, the current recall for an engine replacement is only for the under rod bearing. The dealership wants $7300 for a completely new engine. I have never had a car that has ever had an engine go. Nor have heard of one having the engine fail within the first 5 years. I have looked online and many people have complained about this exact same problem and Kia says they can’t do anything for us. I do not have current documentation because my car is still at Kia. I am trying to figure out what to do before I drive it off the lot.

Engine
Filed Dec 7, 2023WV

Complained since buying car noise in motor was told it was fine on dec 7th car broke down 200 miles from home was told it was the rod bearings that was under recall

Engine
Filed Nov 24, 2023OH

I have been fighting with Cronin Kia over my engine that needs replaced due to a known problem with the GDI engine. This vehicle is burning so much oil and I have reported the problem. I was told to perform oil consumption tests, which I have been compliant with. The problem is that on 11/16/23, I had to go to an oil change company due to my engine having no oil, yet again. I called Cronin Kia and was told that since I put oil in the car, I have to start all over again. I hadn't even gone the 1,000 miles that they requested me to do. I called the dealership and the service manager, Josh Hopkins, told me he could not help me even though I had photos. I then called the Kia corporate office number and spoke to Angel and was told that I should have let my engine blow up on the road and have it towed to the dealership. This would have caused an accident and they told me they didn't care that is what I needed to do. I feel this is so unacceptable and needs to be reported to you. This could cause a major accident and I have a daughter wo has special needs and I need to drive a safe vehicle and telling me to take the chance of an accident is so scary. I would really appreciate any help you can offer. [XXX] (formerly [XXX] ). [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Unknown or Other
Filed Oct 12, 2023MS

On the computer radio area the screen is showing green and red saying to insert USB drive . Press Power key or ACC off and on. Total Update Mode. Caution! Keep the power and don't remove USB. Kia dealership told me I should receive a USB drive in the mail from Kia corporate to do the update at home at no charge. Kia corporate told me my vehicle is not a part of the current update. Then the Kia dealership in Saltillo, MS advised me to but my own USB drive and download the update on my own to do it. The whole situation seems unsafe. I feel someone needs to be advised of this situation. The case # is notated on the screenshot of the email from Kia corporate.

Engine
Filed Sep 6, 202340,000 milesIL

The contact owns a 2019 Kia Sportage. The contact stated that while driving at an undisclosed speed, she heard an unusual ticking sound coming from the engine. The vehicle was taken to the dealer where it was diagnosed with tow hitch wiring harness deficiency. The contact was informed that the tow hitch wiring harness needed to be replaced. The vehicle was not repaired. The contact had received an interim recall notification in November 2022. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) in July 2023. The contact stated that the vehicle was stolen in April 2023 for a short while. The manufacturer was made aware of the failure but provided no assistance. The manufacturer offered to cover half the cost of the repair. The approximate failure mileage was 40,000.

Electrical System
Filed Aug 12, 2023MT

My cruise control works some times and then it doesn't. I was driving 80 mph with my cruise control on and couldn't shut it off. Finally stepping on the brake door work to shut it off. I can't see the mileage driven more than half the time, as well.

Seat BeltsFire
Filed Aug 5, 2023MI

The continued to over heat smoke and has burning smell and seat belt stop tracting and retracting

Air BagsCrash2 injured
Filed Jul 20, 2023TX

[XXX], I was driving alone on [XXX] in McAllen, TX. & intersection of [XXX] St. Weather was sunny, hot, and dry. My car was 1st in middle lane, speed about 20 mph. I applied the brakes for a red traffic light. Instantly, the brakes locked and 3 air bags deployed -driver and passenger side + passenger side windows. The windshield was blocked but it seemed like the car swerved slowly, about 10-15 mph, to the right. My car sideswiped the Chevy Equinox stopped at red light in right lane. The car behind me, Toyota Corolla, hit my rear end. I didn't hear or feel either of these crashes. McAllen PD arrived and called a wrecker and ambulance for me. The airbag peeled back layers of skin on my right forearm which was bleeding profusely. Lone Star EMS #[XXX] ambulance took me to South Texas Health System ER on Ware Rd., arriving at 4:50 p.m. I didn't see the two other cars until I was on the gurney in the ambulance. Police report - wrecker and ambulance were called for driver of Toyota. The ER doctor treated 3 wounds and released me. The Police Report does not cite defective brakes and deployed air bags as cause of wreck. Also, Bert Ogden KIA in Mission where I bought the car denied any responsibility. Manager said, "Not my problem. Call Kia." I filed a complaint with KIA consumer affairs re: defective brakes and air bags, case #[XXX]. Geico declared Total Loss & sent settlement check. Geico claim #: [XXX]. Geico adjuster: Peter Valdivia, COPART Mercedes, in Mercedes, TX. Phone:281-939

Engine
Filed Jul 6, 2023VA

My vehicle keeps stalling and its been having an oil consumption problem for several months. I keep taking it to kia, they keep doing oil consumption tests. I'm afraid to drive my vehicle anymore. I had an oil change done one month 3k miles later she was out of oil.

Trailer Hitches
Filed May 17, 2023AL

The contact owns a 2019 Kia Sportage. The contact received notification of NHTSA Campaign Number: 22V703000 (Trailer Hitches) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

Air Bags2 injured
Filed Feb 22, 2023OH

The tire suddenly exploded and the curtain air bag on the drivers side exploded too for some reason. I have a huge black eye and a concussion.

Structure › Body
Filed Nov 8, 2022GA

Paint is bubbling, chipping and peeling in mirrors, door handles and rear spoiler

Engine
Filed Oct 19, 2022100,000 milesNC

The contact owns a 2019 Kia Sportage. The contact stated that while her daughter was driving at various speeds, there was a ticking noise heard coming from the engine. The check engine warning light was illuminated. The vehicle was taken to a local dealer who confirmed the VIN was not included in a recall. The vehicle remained at the dealer awaiting diagnostic testing and repair. The manufacturer was made aware of the failure; however, no assistance was provided. The approximate failure mileage was 100,000.

Complaints 1-50 of 71, newest first, reproduced as filed.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
202628100Routine
202555100Routine
202475300Routine
2023194610Routine
202246120Routine
202154270Routine
20201662130Routine
2019 — this page71230Routine
20181653120Routine
20174044280High concern
2016134250Routine
20151462110Routine
2014125310Routine
20133813220High concern
20123925160Above average
2011181680Routine
201020201Fatalities reported
200980380Routine
2008983240High concern
200777250Routine
2006111150Routine
200568320Routine
20034000Routine
2002234360Above average
2001228240Above average
2000304470Above average
1999284531Fatalities reported
1998303560Above average
1997181351Fatalities reported
199657330Routine
199556210Routine

Compare every Sportage year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 19, 2022. Source: NHTSA Office of Defects Investigation.