2004 Kia Optima

Above average

Owners filed 225 complaints about this vehicle with federal regulators, most often about the latches/locks/linkages. It has been recalled 1 time.

When it fails
020k40k60k90k120k200k
82,500 milesMedian miles at failure

187 complaints record an odometer reading. Failures cluster around 90,000105,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Latches/Locks/Linkages59
001
Electrical System28
230
Structure › Body23
100
Air Bags19
203
Unknown or Other9
000
Suspension8
002
Latches/Locks/Linkages › Doors › Latch8
000
Engine and Engine Cooling8
000
Structure › Body › Door5
000
Seat Belts5
000

1 safety recall

Part 573 reports
Suspension › Front09V183000
Filed May 27, 200936,538 vehiclesKia Motors Corporation

Defect. KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE STATES DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR.

Risk. CORROSION OF THE FRONT SUBFRAME COULD LEAD TO SEPARATION, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.

What owners reported

Newest filings
Suspension
Filed Feb 11, 2025NY

Had some noise coming from the front of the car, had my mechanic look at it, he said we needed a control arm. When he took off the cover to replace the control arm, he found the sub frame had rotten and was cracking. As I looked online, I saw that KIA had a recall for this issue. When I contacted KIA, their response was "as my car is not under warranty, they are not required to repair the car" The car in question has 70, 558 miles on it. We are the 2nd owner.

Structure › Body
Filed Aug 23, 2022WA

Door lock/unlock mechanism has failed. Unable to unlock and open door from outside or inside. This defect causes the door to stay locked and unable to open. This can trap people inside of the car if they are unable to crawl out a window or exit from another door. There are many reports of this on Kia forums and general Google search. There was no warning that this part was wearing out until it became impossible to open the door.

Fuel System, Gasoline
Filed Feb 16, 2022145,000 milesOR

The contact owns a 2004 Kia Optima. The contact stated that after refueling, the vehicle would not start. The vehicle was not taken to a local dealer. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 04V180000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer was informed of the failure and confirmed that the vehicle was not included in a recall. The failure mileage was approximately 145,000.

Air Bags
Filed Mar 31, 2021NY

I WAS REPAIRING BRAKELINES, WHILE OBSERVING UNDER CARRIAGE I NOTICED SUSPENSION RUST, FRAME. LOOKED UP RECALLS AND THIS IS ONE. I INCLUDED SCREENSHOT OF PROOG

Vehicle Speed Control
Filed Jan 30, 2019102,500 milesOR

WHILE DRIVING ON A HIGHWAY WITH CRUISE CONTROL ACTIVE, I WAS UNABLE TO TURN OFF THE CRUISE CONTROL WITH THE STEERING WHEEL CONTROL BUTTONS. THE CANCEL AND SET BUTTONS HAD NO EFFECT WHEN PRESSED. THE CAR REMAINED TRAVELING AT THE SET SPEED. TAPPING ON THE BRAKE PEDAL DID CANCEL THE CRUISE CONTROL.

Structure › Body
Filed Mar 26, 2018121,000 milesSC

WHILE STATIONARY - DRIVER'S SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE WITH KEY, MANUAL LOCK OR ELECTRONIC LOCK CONTROLS (STUCK CLOSED). UNABLE TO EVACUATE CAR FROM DRIVER'S SIDE. SAFETY CONCERN - LACK OF EGRESS

Air BagsCrash1 injured
Filed Jan 16, 201857,000 milesWV

TL* THE CONTACT OWNED A 2004 KIA OPTIMA. WHILE DRIVING 25 MPH, ANOTHER VEHICLE CRASHED INTO THE CONTACT'S VEHICLE FROM THE FRONT. THE PASSENGER SIDE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED STOMACH AND CHEST INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 57,000.

Electrical System
Filed Dec 23, 2017114,000 milesCA

UNABLE TO OPEN PASSENGER DOOR DUE TO DOOR LOCK ACTUATOR STOPPED WORKING. UNSAFE TO DRIVE.

Structure › Body
Filed Nov 29, 201748,000 milesOH

TL* THE CONTACT OWNS A 2004 KIA OPTIMA. WHEN THE VEHICLE WAS TAKEN TO BILL DORATY KIA (2925 MEDINA RD, MEDINA, OH 44256, (330) 721-9500) FOR ROUTINE BRAKE SERVICE, THE TECHNICIAN FOUND A CRACK IN THE FRONT FRAME. THE DEALER STATED THAT THE VEHICLE WAS SAFE TO DRIVE AT THAT TIME. THE CONTACT WAS INFORMED THAT THE FRAME WOULD NEED TO BE REPLACED, BUT NO REPAIRS WERE MADE. SINCE WINTER WAS APPROACHING, THE CONTACT WAS CONCERNED THAT THE FRAME WOULD COMPLETELY CRACK DUE TO THE WEATHER AND SALTED ROADWAYS IN HER STATE. THE CONTACT RECEIVED A MANUFACTURER RECALL AND EXTENDED WARRANTY NOTICES IN 2009. THE VEHICLE WAS TAKEN TO THE DEALER, BUT NO ISSUES WERE FOUND. THE DEALER SENT PICTURES OF THE CRACKED FRAME TO THE MANUFACTURER. THE MANUFACTURER WAS NOTIFIED AND ISSUED CASE NUMBER: 2560103. THE MANUFACTURER STATED THAT THEY WOULD CONTACT THE LOCAL DEALER. THE CONTACT WAS AWAITING A CALL BACK FROM THE MANUFACTURER AND DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 48,000.

Structure › Body
Filed Apr 29, 2017120,000 milesIL

DRIVER DOOR DOES NOT OPEN FROM INSIDE NOR FROM OUTSIDE. WHEN UNLOCKING THE DOORS, ALL DOORS WILL OPEN EXCEPT THE DRIVER'S DOOR. CENTER LOCK MECHANISM OR MANUAL USE OF KEYS DOES NOT HELP. THIS IS WITHOUT A DOUBT A SAFETY PROBLEM WHERE DRIVER CAN BE TRAPPED IN THE CAR IN CASE OF EMERGENCY. THIS IS VERY COMMON IN KIA OPTIMA MODELS.

Unknown or Other
Filed Mar 24, 201725,800 milesWI

CANNOT ADD FUEL BECAUSE THE PUMP STOPS FROM FILLING UP THE TANK. IT TOOK ME ABOUT 7 TIMES TO GET IN $7 WORTH OF GAS. EVEN THOUGH THIS CAR ONLY HAS 25,830 MILES ON IT. IT HAS HARDLY BEEN USED. WE PUT GAS IN ABOUT EVERY 3 OR 4 WEEKS - NOT THAT OFTEN.

Suspension
Filed Feb 22, 201757,000 milesNH

TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE FAILED INSPECTION DUE TO SEVERE CORROSION OF THE SUBFRAME. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V183000 (SUSPENSION) AS A POSSIBLE SOLUTION TO THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000. ..UPDATED 05/05/17 *BF *CN

Engine
Filed Feb 17, 2017163,000 milesWA

TL* THE CONTACT OWNS A 2004 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 20 MPH, THE VEHICLE LOST POWER AND SEVERAL INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE SHUT DOWN AND WAS PUSHED TO THE SIDE OF THE ROAD WITH THE HELP OF THE STATE HIGHWAY PATROL. THE VEHICLE WAS LATER TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE TIMING BELT FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000.

Air Bags1 injured
Filed Jan 13, 201791,000 milesFL

THE AIR BAG WENT OFF WHILE MY WIFE WAS REACHING FOR HER SEAT BELT AND SCRAPPED AND BURNED HER ARM. IT SOUNDED LIKE A GUN GOING OFF. I RUSHED HER HOME AND TOOK CARE OF HER WOUNDS

Structure › Body
Filed Jan 9, 2017178,000 milesWI

TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT HEARD AN ABNORMAL LOUD SOUND FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT DEALER WHERE IT WAS DIAGNOSED THAT THE FRAME FAILED. THE VEHICLE WAS SERVICED PER AN UNKNOWN RECALL; HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 178,000.

Latches/Locks/Linkages
Filed Dec 12, 2016101,000 milesNY

TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO UNLOCK. THE CONTACT WAS ABLE TO GAIN ACCESS AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 101,000.

Unknown or Other
Filed Dec 5, 2016124,560 milesCA

DRIVER'S DOOR LOCKING SYSTEM WILL NOT UNLOCK, ALL OTHERS DO. THE DOOR LOCKS ITSELF IMMEDIATELY AS YOU TRY TO UNLOCK EITHER WITH THE KEY (OUTSIDE) OR PRESSING THE CENTRAL LOCK BUTTON (WHEN INSIDE). THIS WOULD BE A SERIOUS PROBLEM IF THE CAR WAS INVOLVED IN AN ACCIDENT AND/OR FIRE WAS AN ISSUE. RIGHT NOW IT IS INCONVENIENT TO CLIMB OVER THE CENTER CONSOLE. I SEE THIS IS NOT THE FIRST COMPLAINT ON THIS SUBJECT AND THE PROBLEM SEEMS ENDEMIC TO THIS CAR. THE PROBLEM STARTED INTERMITTENTLY FROM SEPTEMBER 2016 AND NOW IS PERMANENT AS OF NOVEMBER 30.

Air Bags
Filed Oct 30, 201687,000 milesFL

AIR BAG LIGHT ON DASHBOARD STAYS ON, STARTED TWO DAYS A GO.

Structure › Body
Filed Oct 4, 2016105,000 milesIL

PASSENGER AND DRIVER DOOR LOCKS WILL NOT UNLOCK 85% OF THE TIME, PREVENTING NORMAL ENTRY TO / EXIT FROM THE VEHICLE. MULTIPLE ATTEMPTS USING THE KEY IN THE DOOR LATCH ARE REQUIRED TO GAIN ENTRY THE OTHER 15% OF THE TIME. THIS IS A HUGE SAFETY ISSUE IN CASE OF CRASH, FIRE, OR CARJACKING. INTERNET RESEARCH SHOWS THIS TO BE A COMMON ISSUE AROUND 100K MILES. THIS SHOULD BE A RECALL EVENT...

Air Bags
Filed Sep 1, 2016126,000 milesTX

MY AIR BAG LIGHT COMES ON THERE'S NO WIRES DISCONNECTED UNDER THE SEAT AND MY SEAT BELTS DO NOT RETRACT WELL ALSO MY DOOR LOCKS ARE GETTING STUCK IN LOCK MODE AND MY ENGINE COMES ON AND THEN GOES OFF.AFTER AWHILE.WHEN IN PARK

20 of 225 complaints, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
2020145020Routine
2019206160Above average
20182322100Above average
2017255390Above average
20167545191Fatalities reported
20151,0074741Fatalities reported
20145857422Fatalities reported
20131,38191144Fatalities reported
20129195770High concern
20115935331Fatalities reported
201075120Routine
2009116141Fatalities reported
2008144348Fatalities reported
2007167250Routine
2006155210Routine
2005144010Routine
2004 — this page225130Above average
2003141220Routine
2002107340Routine
2001143300Routine

Compare every Optima year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 27, 2009. Source: NHTSA Office of Defects Investigation.