2003 Kia Optima

Routine

Owners filed 141 complaints about this vehicle with federal regulators, most often about the door locks and latches. It has been recalled 2 times.

Not among the Kia Optima years to avoid. Which Kia Optima years to avoid →

When it fails
020k40k60k90k120k200k
84,200 milesMedian miles at failure

105 complaints record an odometer reading. Failures cluster around 90,000–105,000 miles.

Most common 2003 Kia Optima problems

43 of the 141 complaints (30%) are about the door locks and latches.

ComponentReportsCrashesFiresInjuries
Latches/Locks/Linkages · door locks and latches40
000
Structure › Body · body and frame10
000
Electrical System10
000
Structure › Body › Door · body and frame8
000
Air Bags · airbags8
101
Unknown or Other6
000
Suspension4
100
Service Brakes, Hydraulic · brakes3
110
Power Train · transmission3
000
Latches/Locks/Linkages › Doors › Latch · door locks and latches3
000

2 safety recalls

Part 573 reports
Suspension › Front09V183000
Filed May 27, 200936,538 vehiclesKia Motors Corporation

Defect. KIA MOTORS CORPORATION (KMC) IS RECALLING 36,538 MODEL YEAR 2001-2004 OPTIMA VEHICLES ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, WISCONSIN, AND THE DISTRICT OF COLUMBIA. ROAD SALT APPLIED IN THESE STATES DURING THE WINTER MONTHS MAY RESULT IN PROGRESSIVE, INTERNAL CORROSION OF THE FRONT SUBFRAME. OVER TIME, SUCH SUBFRAME CORROSION NEAR THE CONNECTION TO THE LOWER CONTROL ARM CAN LEAD TO WHEEL MISALIGNMENT AND/OR OTHER NOTICEABLE STRESS IN STEERING, OR ACCELERATED ABNORMAL TIRE WEAR.

Risk. CORROSION OF THE FRONT SUBFRAME COULD LEAD TO SEPARATION, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. KMC WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 15, 2009. OWNERS MAY CONTACT KIA'S CONSUMER ASSISTANCE CENTER AT 1-800-333-4542.

Fuel System, Gasoline › Storage › Tank Assembly04V180000
Filed Apr 12, 200425,803 vehiclesKia Motors America, Inc.

Defect. SOME PASSENGER VEHICLES MAY CONTAIN A FUEL TANK ASSEMBLY VALVE THAT MAY NOT CLOSE PROPERLY. IF A VEHICLE WITH A FUEL TANK ASSEMBLY VALVE THAT IS NOT PROPERLY CLOSED WERE TO ROLL OVER, FUEL SPILLAGE MAY OCCUR.

Risk. FUEL SPILLAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy. DEALERS WILL INSTALL AN ADDITIONAL FUEL TANK ASSEMBLY VALVE. OWNER NOTIFICATION BEGAN JUNE 25, 2004. OWNERS SHOULD CONTACT KIA AT 1-800-333-4542.

All 2 campaigns on file, newest first.

What owners reported

Newest filings
Steering
Filed Feb 3, 2025MO

While driving on the roadway, I was almost to a four way intersection, as i was going to get into the left turn lane, I turned the steering wheel slightly to the left as the steering wheel turned but the car almost did little adjusting to turn into the left turn lane. As this occurred you could here a noise underneath the vehicle . As I wasn't sure exactly what had happened, I attempted to limp the vehicle down the road to a friend's. As I did the steering got worse and as I could nearly stear the vehicle something was in the road which because of the steering I couldn't avoid it as it was late at night and raining and I ran over something that gave me a flat on the passenger side front tire . I got to my friends drive a few feet away and almost didn't get it pulled in because of the steering. As I took a look at my car, I noticed that two bolts on the driver side on the rack and pinion were almost about to fall out, two ball joints were bent and one nut was completely missing from the lower ball joint, as well as the sway bar was out of place and If I would have been driving down the highway, I do belive I would have wrecked.

Structure › Frame and Members
Filed Nov 5, 2019168,531 milesIN

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT NOTICED THAT THE VEHICLE WAS OUT OF ALIGNMENT. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT AN ALIGNMENT COULD NOT BE PERFORMED BECAUSE THE SUBFRAME WAS FRACTURED. THE CONTACT DISCOVERED NHTSA CAMPAIGN NUMBER: 09V183000(SUSPENSION). THE CONTACT CALLED BOB ROHRMAN KIA (801 SAGAMORE PKWY S, LAFAYETTE, IN 47905, 765-746-7301) AND WAS INFORMED THAT THE RECALL REPAIR HAD ALREADY BEEN PERFORMED ON THE VEHICLE. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THEY COULD NOT ASSIST SINCE THE RECALL REPAIR HAD BEEN COMPLETED. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 168,531.

Structure › Body
Filed Jul 29, 2019167,000 milesIN

THE FRAME IS RUSTED THROUGH CAUSING THE VEHICLE TO BE UNSAFE, THOUGH IT HAD A RECALL FOR THIS EXACT PROBLEM AND IT WAS ONLY INSPECTED AND NOT REPLACED. THE CAR WAS INITIALLY TAKEN TO A LOCAL AUTO REPAIR SHOP FOR AN ALIGNMENT AS IT PULLED TO THE RIGHT, THE SHOP SAID THE FRAME WAS RUSTED SO BADLY THAT AN ALIGNMENT COULD NOT BE DONE. IT WAS DETERMINED THAT A RECALL HAD BEEN MADE FOR THIS VEHICLE. RECALL #09V183000. GURLEY LEEP KIA IN MISHAWAKA, INDIANA WAS CONTACTED AND AN APPOINTMENT WAS MADE. THE TECHNICIAN SAID THE FRAME WAS RUSTED BUT KIA WOULD NOT REPAIR THE VEHICLE AS THE RECALL HAD ALREADY BEEN MADE.

Structure › Body
Filed Jun 14, 201860,000 milesSC

DRIVERS SIDE DOOR WILL NOT UNLOCK WITH KEY OR INSIDE DOOR LOOK SWITCH. THIS IS A REAL SAFETY HAZZARD.

Unknown or Other
Filed Dec 27, 201724,000 milesKY

AT 24,000 MILES MY VEHICLE STARTED LOCKING DOORS WHEN TEMPERATURES REACH 32 DEGREES OR LOWER. VEHICLE OUTSIDE ON CITY STREET OR DRIVEWAY. WHEN TEMPERATURES GET TO 32 DEGREES, DOORS LOCK AND DO NOT UNLOCK TO ALLOW ACCESS. IF YOU ARE INSIDE OF CAR IT LOCKS YOU INSIDE OF CAR, AS WELL AS OUT OF CAR. LOCKS UNLOCK THEN LOCK INSTANTLY EVEN WHEN USING KEY, NOT KEY FOB TO UNLOCK CAR~ NO ACCESS TO ENTER VEHICLE UNTIL ABOVE 32 DEGREES. IN CASE OF EMERGENCY...YOU HAVE NO VEHICLE. THIS HAS HAPPENED EVERY YEAR WHEN TEMPERATURE GETS BELOW 32 DEGREES. I HAVE REPORTED THIS PROBLEM IN PAST.RECALL AND FIX IT PLEASE!!!

Structure
Filed Jul 5, 2017123,000 milesVA

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THE VEHICLE WAS TAKEN TO DULLES MOTORCARS LOCATED AT 107 CATOCTIN CIR SE, LEESBURG, VA 20175, PHONE NUMBER: (703) 777-7077, FOR A ROUTINE OIL CHANGE AND SAFETY INSPECTION, THERE IT WAS INFORMED BY THE TECHNICIAN OF SEVERE CORROSION AND CRACKS IN THE SUB FRAME AND THE VEHICLE WAS UNSAFE TO BE DRIVEN. THE CONTACT STATED THAT THE VEHICLE HAS BEEN AT THE DEALER FOR SEVERAL WEEKS WITHOUT REPAIRS BEING COMPLETED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V183000 (SUSPENSION). THE FAILURE MILEAGE WAS APPROXIMATELY 123,000.

Structure › Body
Filed Mar 11, 201735,000 milesVA

DRIVERS SIDE DOOR WILL NOT OPEN IF LOCKED WHEN CLOSED. MECHANISM WORKS FINE TO LOCK AND UNLOCK WHEN OPEN, HOWEVER. A PART IN THE LOCK ASSEMBLY APPEARS TO BE ROTATING TOO FAR AND GETTING STUCK. AS A RESULT, THE DOOR CANNOT BE OPENED IF LOCKED WHEN THE DOOR IS CLOSED OR THE DRIVER WILL HAVE TO CLIMB OUT OF THE PASSENGERS SIDE DOOR OR THROUGH THE WINDOW.

Fuel System, Gasoline
Filed Oct 19, 2016NY

MY MAIN ISSUE IS THE DOOR LOCK ON THE DRIVERS SIDE. I CAN NOT OPEN MY DRIVERS SIDE DOOR FROM INSIDE OR OUTSIDE THE VEHICLE. THIS IS A MAJOR ISSUE AND THE PROBLEM HAS BEEN ALL OVER THE INTERNET FOR YEARS. EVERYONE THAT I KNOW THAT HAS A 2003 AND 2004 KIA OPTIMA HAS THE SAME PROBLEM. I BET EVERY VEHICLE KIA SOLD FOR THESE YEARS HAS THIS PROBLEM. MY OTHER ISSUE IS I AM UNABLE TO FILL MY FUEL TANK AS I NORMALLY COULD DO. I HAVE TO TRICKLE THE FUEL IN THE TANK BECAUSE IF I PUMP IT TOO FAST THE PUMP WILL CUT OFF. I'VE EVEN HAD THE FUEL SPILL OUT OF THE TANK BEFORE THE TANK WAS EVEN FULL (IT WAS AT ABOUT 3/4 FULL). PLEASE DEMAND THAT KIA RECALL THESE PROBLEMS. I CAN'T BELIEVE IT'S TAKING THIS LONG FOR THIS RECALL TO BE ISSUED. I JUST FOUND OUT ABOUT THIS FORM AND THAT IS WHY I HAVE TAKEN SO LONG TO PROCESS THIS FORM. THANKS AND I HOPE THAT YOU CAN HELP ASAP. [XXX] PS. AS OF TODAY MY VEHICLE HAS APPROXIMATELY 53,000 MILES. I'VE DRIVEN IT IN ONE WINTER SO FAR (LAST WINTER) AND IT STARTED HAVING THE DOOR LOCK PROBLEM AT AROUND 33,000. THE FUEL ISSUE STARTED AROUND 2 YEARS AGO. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Air Bags
Filed Sep 9, 2016FL

AIR BAG LIGHT ON DASHBOARD IS LITE, FOR NO REASON! THE CAR HAS LESS THAN 48K MILES , NEVER BEEN IN AN ACCIDENT NOR HIT ANYTHING . I AM AFRAID TO DRIVE THE VEHICLE NOR HAVE ANYONE IN THE CAR WITH ME BECAUSE , IT'S WITHOUT AN AIRBAG THERE IS NO PROTECTION

Structure › Body › Door
Filed May 11, 2016147,433 milesKY

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE PASSENGER SIDE DOOR FAILED TO UNLOCK FROM EITHER SIDE OF THE VEHICLE. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT ALSO MENTIONED THAT THE SAME FAILURE OCCURRED ON THE DRIVER SIDE DOOR PRIOR TO THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 147,433.

Structure › Body › Door
Filed May 6, 2016177,526 milesTX

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. WHEN UTILIZING THE INTERIOR AND EXTERIOR FRONT PASSENGER SIDE DOOR HANDLES, THEY FAILED TO OPERATE PROPERLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 177,526.

Suspension
Filed Apr 12, 2016149,000 milesKY

KIA HAS ISSUED A RECALL (09V183000) HOWEVER IT DOES NOT INCLUDE THE STATE IN WHICH I RESIDE, BUT ALL BORDERING STATES TO THE EAST, WEST, AND NORTH. I'M IN KY AND STATES LIKE OH, IN, IL, WV, ARE INCLUDED. I'M HAVING THE EXACT ISSUE LISTED IN THE RECALL HOWEVER AS THEY HAVE SELECTED TO COVER ONLY SPECIFIC STATES I'M LEFT WITH A VEHICLE THAT IS NOW INOPERABLE. THE SUB-FRAME ON THE PASSENGER SIDE HAS RUSTED THROUGH AND CAUSED THE TIRE AND SUSPENSION TO BREAK FREE.

SuspensionCrash
Filed Nov 30, 2015100,000 milesWV

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE VEHICLE BEGAN TO SWERVE AND DROVE INTO A DITCH. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Air Bags
Filed Nov 9, 201560,000 milesIN

AFTER 60,000 MILES, WHILE DRIVING OR WITH THE ENGINE RUNNING, THE ENGINE LIGHT CAME ON AND STAYED ON. THIS HAS BEEN REPAIRED THREE TIMES BY REPLACING A MAIN FUSE. EACH TIME IT HAS BEEN REPAIRED, THE PROBLEM HAS REOCCURRED. IN CONNECTION WITH THIS PROBLEM, THE DOOR WILL LOCK AFTER THE DRIVER EXITS THE CAR. SOMETIMES, THE KEYS HAVE BEEN LOCKED IN THE CAR.

Structure › Body
Filed Oct 19, 201598,000 milesTN

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT WHILE PARKED, THE DOOR LOCK FAILED. THE CONTACT ATTEMPTED TO USE THE FOBIK AND COULD LOCK THE DOORS, BUT THEY FAILED TO UNLOCK. THE CONTACT HAD TO UNLOCK AND LOCK THE DOORS MANUALLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 98,000. UPDATED 02/12/16*LJ UPDATED 4/23/18*JB *CN

Air Bags
Filed Jun 10, 201560,000 milesOH

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

Air Bags
Filed May 29, 2015FL

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP FLASHED AND REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE. UPDATED 11/04/15*LJ UPDATED 2/1/2016*JS UPDATED 04/05/16.*JB

Tires
Filed Feb 10, 2015119,829 milesGA

I STOPPED TO HAVE MY TIRE PRESSURE CHECKED AND THE MECHANICS WERE VERY CONCERNED WITH THE PASSENGER TIRE'S SIDEWALL SEPARATING FROM THE BODY OF THE TIRE. THEY HIGHLY SUGGESTED THEY REPLACE THE TIRE WITH THE DOUGHNUT SPARE EVEN THOUGH I WAS ONLYB10 MILES FROM HOME. AFTER INSPECTION OF THE OTHER TIRES THE BACK PASSENGER TIRE WAS ALSO BEGINNING TO SEPARATE. THESE TIRES ONLY HAVE 20,000 MILES. *TR

Suspension
Filed Feb 3, 2015MN

TL*THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE FRONT DRIVER SIDE WHEEL SEPARATED FOR THE FRAME OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS CAUSED DUE TO RUSTING AND CORROSION OF THE FRONT BALL JOINT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Electrical System
Filed Feb 2, 201593,400 milesIN

DOORS (ALL) WILL LOCK AFTER UNLOCKING WHEN YOU'RE TRYING TO GET IN. I UNLOCK THE DOOR, EITHER MANUALLY OR WITH THE KEY FOB, WHEN YOU PULL THE HANDLE TO OPEN THE DOOR THE DOORS LOCK. YOU CAN PLAY WITH IT AND FINALLY GET IN BUT I'VE HEARD ALOT OF PROBLEMS WITH THE SAME THING ON THE SAME MODEL. *TR

Unknown or Other
Filed Dec 26, 201488,000 milesWA

THE PROBLEM WITH THIS MAKE AND MODEL OF CAR IS WITH THE DOOR LOCKING MECHANISM. IT STARTED IN APRIL WITH A PROBLEM WITH THE DRIVERS SIDE FRONT DOOR. WHEN YOU UNLOCKED THE DOORS WITH THE KEY FOB, ALL THE DOORS WOULD UNLOCK, BUT WHEN YOU GRABBED THE HANDLE OF THE DOOR TO OPEN IT, ALL THE DOORS TO THE CAR WOULD LOCK.IT COST ME $350.00 TO GET THAT FIXED. NOW THE PASSENGER SIDE FRONT DOOR WILL NOT UNLOCK, EITHER FROM THE INSIDE OR OUT. THE KEY FOB WON'T UNLOCK IT, NOR MANUALLY USING A KEY. THIS IS A SERIOUS DEFECT THAT I THINK KIA SHOULD BE FIXING. WHAT IF SOMEONE WAS UNABLE TO GET OUT OF THE CAR IN A SERIOUS WRECK, AND WAS KILLED, OR SERIOUSLY INJURED? I TALKED TO THE KIA DEALERSHIP, BUT THEY ARE NOT INTERESTED, BECAUSE MY WARRANTY PERIOD IS OVER. *TR

Electrical System
Filed Dec 21, 201497,055 milesGA

DRIVERS DOOR IS JAMMED LOCKED. THE REMOTE WORKS THE LOCKS MOVE WITH REMOTE AND KEY. THE DOOR DOES NOT OPEN. MULTIPLE COMPLAINTS ON KIA FORUM REGARDING DOOR LOCKS. *TR

Latches/Locks/Linkages
Filed Dec 18, 2014115,000 milesNV

THE AUTO DOOR LOCK WOULD SNAP SHUT FROM INSIDE OR OUT. MY DAUGHTER HAVE TO CRAWL THROUGH THE PASSENGER SIDE. *TR

Air Bags
Filed Oct 16, 201475,126 milesIN

THE ENGINE LIGHT CAME ON. THE DOORS WOULD LOCK WITHOUT ANY PROMPTS. THE HORN WOULD HONK WHILE PARKED IN THE GARAGE. THE CAR WAS CHECKED OUT ON THE COMPUTER AND THE DRIVER'S AIR BAG NEEDS REPLACED AND THERE IS AN ELECTRICAL PROBLEM. *TR

Structure › Body
Filed Aug 6, 201485,000 milesCA

TL* THE CONTACT OWNS A 2004 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR FAILED TO UNLOCK. THE CONTACT STATED THAT IN ORDER TO GET INSIDE THE VEHICLE, HE HAD TO CLIMB OVER TO THE DRIVER SIDE. THE CONTACT ALSO STATED THAT THE "AIR BAG" WARNING LIGHT WAS ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC AND THE MECHANIC WAS UNABLE TO LOCATE A SOLUTION TO THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE APPROXIMATE FAILURE MILEAGE WAS 85,000.

Latches/Locks/Linkages
Filed Jul 9, 2014145,000 milesID

THE DOOR(S) HAVE LOCKED AND WILL NOT UNLOCK WITHOUT MANY ATTEMPTS TO PULL ON THE HANDLE WHILE TURNING THE KEY. WHEN IT FIRST HAPPENED TO THE PASSENGER SIDE, ATTEMPTS AT UNLOCKING WITH THE KEY RESULTED IN ALL DOORS LOCKING WHEN THE INNER OR OUTER HANDLE WAS PULLED, POTENTIALLY TRAPPING SOMEONE IN THE CAR. THEN IT HAPPENED TO THE DRIVER DOOR A FEW MONTHS LATER. REPLACING THE LATCH FIXED THE PROBLEM. *TR

Electrical System
Filed May 9, 201469,000 milesCO

THE DOOR WILL NOT UNLOCK WITH A KEY FOB, KEY OR MANUALLY. YOU ARE LITERALLY LOCKED IN THE CAR AND CANNOT OPEN THE DOOR TO GET OUT. THIS IS HORRIBLY DANGEROUS AND IF YOU WERE IN AN ACCIDENT YOU COULD NOT GET OUT OF THE CAR. PLEASE HELP GET A RECALL ON THIS PART. THIS CAR IS NOT SAFE. *TR

Electrical System
Filed Apr 18, 2014100,000 milesNE

FIRST: IN THE AFFECT PARTS SECTION OF THIS COMPLAINT THERE IS NO WHERE TO MARK DEFECTIVE LOCKS. I HAVE 2003 KIA OPTIMA SE FOUR-DOOR. IT WILL CONTINUOUSLY LOCK AND UNLOCK AUTOMATICALLY. WILL ONLY STOP CLICKING ON AND OFF WHEN ENGINE IS TURNED OFF. THIS POSES A SAFETY ISSUE BY BEING LOCKED IN AN AUTO WITH ELECTRONIC LOCKS THAT CANNOT BE UNLOCKED EITHER MANUALLY OR WITH THE KEY FOB. WHEN WILL THERE BE A RECALL, EITHER INVOLUNTARILY OR VOLUNTARILY. I BOUGHT THIS AUTO NEW AND STILL HAVE IT. *TR

Unknown or Other
Filed Mar 4, 201490,000 milesCA

MY FRONT PASSENGER DOOR HAD BECOME COMPLETELY STUCK CLOSED AND WONT OPEN. THE LOCK MECHANISMS WORK FINE FOR ALL FOUR DOORS STILL AS WELL AS THE WINDOWS.

Structure › Body › Door
Filed Jan 27, 2014131,000 milesRI

I HAD PARKED AT THE GROCERY STORE ONE NIGHT AND MY CAR DOOR WOULDN'T SHUT. IT APPEARED AS THOUGH THE LATCH WAS STUCK IN A POSITION THAT WOULDN'T CATCH. FINALLY, AFTER LIFTING THE DOOR HANDLE AND PUSHING THE DOOR SHUT, IT STAYED CLOSED. WHEN I CAME OUT OF THE STORE, I FOUND THAT THE DRIVER SIDE DOOR WOULD NOT OPEN. I TRIED USING THE KEY AND THE AUTOMATIC LOCK FEATURES, BUT NEITHER ALLOWED FOR THE DOOR TO OPEN. I NOW HAVE TO EXIT AND ENTER IN THE PASSENGER SIDE DOOR. IF I WERE TO GET INTO AN ACCIDENT, I WOULD BE TRAPPED. *TR

Power Train
Filed Jan 8, 2014114,993 milesKY

MY WIFE NOTICED THE CAR PULLING TO THE RIGHT AND CALLED HER BROTHER. HE LOOKED AT THE VEHICLE THAT EVENING 12/30/2013. HE DROVE THE CAR PULLING ONTO A HIGHWAY, THE CAR WOULD NOT MOVE -- NEITHER FORWARD NOR REVERSE. HE PUSHED THE VEHICLE OFF THE ROAD AND THE FRONT AXLE DROPPED OUT OF THE TRANSMISSION. IT WAS TOWED AND THE GARAGE NOTIFIED US THAT THE FRONT SUB-FRAME HAD CORRODED. ONLINE RESEARCH REVEALS NHTSA RECALLED KIA OPTIMA (2001-2004 MODEL YEARS) ON MAY 27, 2009. I CALLED THE DEALERSHIP ON 12/31/13 WHERE THE CAR WAS PURCHASED. THE CUSTOMER SERVICE REP SAID THE RECALL DID NOT APPLY TO OUR VEHICLE. THE KMC WAS CONTACTED ON 1/2/14. I WAS INFORMED THAT THE RECALL WAS BASED ON "SALT USAGE OF 20 STATES AND DC." THIS INTERPRETATION OF THE NHTSA RECALL ID # 84125 NEEDS DIRECT CLARIFICATION FROM THE NHTSA. THE ORIGINAL RECALL LETTER STATES: "KMC IS RECALLING MODEL YEAR 2001 - 2004 OPTIMA VEHICLES ORIGINALLY "SOLD IN OR" CURRENTLY REGISTERED IN THE STATES OF (20 + THE DISTRICT OF COLUMBIA)." SINCE I PURCHASED THE VEHICLE IN INDIANA MY VEHICLE SHOULD BE COVERED BY THE INITIAL RECALL. REGARDLESS, THE SAFETY ISSUE OF THE VEHICLE SHOULD WARRANT A NOTIFICATION TO ALL OWNERS OF POTENTIAL PROBLEMS FOR THIS VEHICLE. THIS MECHANICAL ISSUE COULD HAVE RESULTED IN A CATASTROPHIC EVENT. THIS COMPLAINT IS ALSO ASSOCIATED WITH ODI# 10558172. *TR

Suspension
Filed Jan 2, 2014114,000 milesKY

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT WHILE THE DRIVER ATTEMPTED TO COMPLETE A RIGHT TURN, THE FRONT PASSENGER'S SIDE AXLE FRACTURED. THE VEHICLE WAS INSPECTED BY A LOCAL MECHANIC, WHO DISCOVERED THAT THE AXLE HAD BECOME SEPARATED DUE TO SEVERE CORROSION OF THE SUB FRAME. THE MANUFACTURER WAS CONTACTED AND ADVISED THAT THE VEHICLE WAS NOT IN INCLUDED IN NHTSA CAMPAIGN NUMBER 09V183000 (SUSPENSION). THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 114,000. UPDATED 02/11/2014 *BF THIS COMPLAINT IS ALSO ASSOCIATED WITH ODI#10559087 UPDATED 03/18/2014 *JS

Latches/Locks/Linkages
Filed Dec 26, 201380,000 milesCA

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVERS SIDE DOOR LOCKED AND SHE WAS UNABLE TO UNLOCK IT MANUALLY OR BY USING THE KEY FOB. SHE WAS FORCED TO CLIMB INTO THE BACK SEAT IN ORDER TO EXIT THE VEHICLE. WHEN THE FAILURE RECENTLY RECURRED ALL OF THE DOORS FAILED TO UNLOCK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE TECHNICIAN REPLACED THE LOCKS; HOWEVER, THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 90,000. UPDATED 2/11/14*CN THE CONSUMER STATED THE TRUNK AND IGNITION WOULD NOT UNLOCK. THE IGNITION AND TRUNK LOCK WAS REPLACED. ALSO, THE ALTERNATOR, FUEL TANK SENSOR AND TIMING BELT WERE REPLACED. THE HIGH BEAM LIGHTS WOULD COME ON, WHEN SHE MADE TURNS.

Structure › Body › Door
Filed Nov 7, 201365,000 milesMO

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE FRONT PASSENGER'S SIDE DOOR WOULD NOT OPEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE DOOR ACTUATOR WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 01/07/14*LJ

Latches/Locks/Linkages
Filed Sep 20, 201385,000 milesMA

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO UNLOCK AND COULD NOT BE UNLOCKED FROM THE OUTSIDE OR INSIDE OF THE VEHICLE. THE CONTACT MENTIONED THAT SHE HAD TO ENTER THE VEHICLE THROUGH THE PASSENGER'S SIDE DOOR. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE MECHANIC STATED THAT THE LATCH WAS NOT WORKING PROPERLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000. THE CURRENT MILEAGE WAS 86,500. UPDATED 12/20/13*CN THE DEALER STATED THE LOCK PROBLEM WAS ELECTRICAL. UPDATED 12/26/13

Steering
Filed Jul 1, 2013169,700 milesKY

I WAS LEAVING MY DRIVEWAY AND DROVE APPROXIMATELY 2 CAR LENGTHS, MY CAR STOPPED AND STARTED SHAKING, IT WOULDN'T GO FORWARD OR BACKWARDS. TURNED THE EMERGENCY FLASHERS ON AS I PLACED THE CAR IN PARK. I GOT OUT AND WENT AROUND TO THE PASSENGER SIDE OF MY CAR; THE WHEEL WAS AGAINST THE FIREWALL. I FOUND A RECALL 2-15-13, CALLED KIA CUSTOMER SERVICE, THEY SENT A TOWING COMPANY; IN WHICH, TOWED MY CAR TO MIKE SMITH KIA IN PADUCAH, KY. THEY FOUND THAT MY LOWER CONTROL ARM HAD SEPARATED FROM THE SUB-FRAME DUE MASSIVE CORROSION. REPLACED THE SUB-FRAME & DRIVE AXLE,2 NEW TIRES. PICKED MY OPTIMA 3-20-2013. 3-27-2013, NOTICED POWER STEERING LEAK, CALLED SET-UP AN APPOINTMENT TO HAVE IT CHECKED OUT FOR 4-4-2013. APRIL 3, 2013 MY BRAKES GO OUT! JESSE HODGES (MIKE SMITH KIA) HAS MY CAR TOWED TO THEIR FACILITY; IN WHICH, THE BRAKE LINE CRACKED MY THE GAS TANK. I PAID TO REPLACE THE BRAKE & GAS LINES, THEY REPAIRED THE POWER STEERING LEAK! THE PROBLEM NOW IS: ABNORMAL WEAR OF THE TIRES THEY REPLACED FROM THE RECALL. MIKE SMITH KIA WILL REPLACE MY TIRES BUT WANTS ME TO PAY FOR THE FRONT-END ALIGNMENT; IN WHICH, WAS TO BE DONE WHEN REPLACING THE SUB-FRAME. I FEEL THIS IS THEIR RESPONSIBILITY BECAUSE THEY FAILED TO PROPERLY REPAIR MY CAR. I HAVE BEEN IN CONTACT WITH KIA CORPORATION, THEY SEEM TO BE HAVING PROBLEMS IN RECEIVING COPIES OF MY FILE FROM MIKE SMITH KIA TO RESOLVE THIS. PLEASE HELP ME RESOLVE THIS!! (RECALL CASE NUMBER: [XXX] WITH KIA CORPORATION) INFORMATION REDACTED PURSUANT TO TH

Structure › Body
Filed Jun 7, 2013107,000 milesCA

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THE FRONT DRIVER'S AND PASSENGER'S SIDE DOOR WOULD NOT OPEN WHEN THE DOORS WERE UNLOCKED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 107,000. *TR

Latches/Locks/Linkages
Filed May 5, 201375,000 milesWA

I PARKED MY CAR FOR THE DAY TO GO TO WORK. AT THAT POINT IN TIME THERE WERE NO ISSUES WITH THE CAR. UPON RETURNING THAT NIGHT I FOUND THAT THE DRIVER'S SIDE DOOR WOULD NO LONGER UNLOCK. I MUST NOW ENTER AND EXIT MY VEHICLE THROUGH THE PASSENGER DOOR. THE DOOR WILL NOT UNLOCK WITH A KEY, THE UNLOCK-ALL BUTTON, REMOTE ENTRY, INTERIOR UNLOCK BUTTON, OR BY TURNING THE CAR OFF. *TR

Latches/Locks/Linkages
Filed May 1, 201377,538 milesCA

PASSENGER DOOR LOCKS AND WILL NOT UNLOCK WITHOUT PUSHING THE UNLOCK BUTTON AND PULLING THE DOOR HANDLE AT THE SAME TIME. IT TAKES ABOUT 5 TO 10 MINUTES TO GET DOOR OPEN USING THIS METHOD. THIS IS A SERIOUS SAFETY ISSUE WHICH COULD TRAP A PERSON IN THEIR CAR. *TR

Electrical System
Filed Apr 3, 2013109,000 milesGA

DOOR LOCK FOR THE DRIVERS SIDE DOES NOT WORK AND ALSO DOES NOT UNLOCK. THIS PRESENTS A HUGE SAFETY CONCERN, DRIVER CANNOT EXIT THE DRIVERS' DOOR! WE HAVE BEEN ABLE TO UNLOCK THE DRIVERS' DOOR BUT IT WILL NOT OPEN! I REVIEWED THE ISSUE ONLINE AND FOUND HUNDREDS OF THE SAME COMPLAINT. KIA NEEDS TO ADDRESS THE DRIVERS DOOR ISSUE ASAP AS IT IS A HUGE LIABILITY SINCE IT IS AN EXTREMELY COMMON PROBLEM. *TR

Fuel/Propulsion System
Filed Apr 3, 2013108,000 milesGA

CAR WILL NOT START AFTER ADDING FUEL. AFTER REVIEWING THIS ISSUE ONLINE, I FOUND THAT HUNDREDS OF OTHER OWNERS HAVE THE SAME PROBLEM. WE HAVE NOT FOUND A FIX TO THE PROBLEM. IN ORDER TO START THE VEHICLE, IT IS NECESSARY TO PUMP THE GAS NUMEROUS TIMES THEN SLAM INTO GEAR WHILE HOLDING DOWN THE GAS. THIS COULD EASILY CAUSE HARM TO THOSE AROUND THE VEHICLE. PLEASE HELP US FIND A FIX OR BETTER YET HAVE KIA RECALL THE 2003 OPTIMA. THANK YOU *TR

Fuel/Propulsion System
Filed Mar 11, 201363,200 milesFL

FOR SOME TIME NOW WE HAVE HAD TO VERY SLOWLY PUMP GAS IN TO TANK, IT KEEPS SPLASHING BACK AND SHUTTING OFF THE GAS PUMP. IT IS AT THE REPAIR SHOP NOW BEING REPAIRED AT QUITE AN EXPENSE, WHICH THIS SHOULD NOT HAPPEN TO A CAR WITH THIS LOW MILEAGE. *TR

Latches/Locks/Linkages
Filed Dec 31, 2012175,000 milesSC

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT HE WAS TRYING TO EXIT THE VEHICLE BUT THE DOORS WOULD NOT UNLOCK. THE CONTACT STATED THAT HE WOULD HAVE TO CLIMB OUT OF ANOTHER DOOR IN ORDER TO EXIT THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 175,000.

Fuel/Propulsion System
Filed Dec 23, 2012110,000 milesWV

AS I FILL THE TANK, GASOLINE FORCEFULLY SPITS BACK OUT ONTO THE PERSON FILLING THE TANK. THIS IS GETTING WORSE. I HAVE TAKEN THIS TO A KIA DEALER AND HE DOES NOT KNOW WHAT IS HAPPENING. THE LAST TIME IT GOT ALL OVER MY ARM, CAUSING SEVERE IRRITATION. *TR

Latches/Locks/Linkages
Filed Nov 15, 2012KY

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT SHE WAS UNABLE TO UNLOCK THE DOORS MANUALLY OR BY USING THE KEY FOB. THE CONTACT MENTIONED THAT ONCE SHE FINALLY OPEN THE DOOR AND ENTER THE VEHICLE THE DOORS WOULD LOCK AUTOMATICALLY LOCKING HER IN. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSE THAT THE KEY FOB WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE REMEDY FAILED TO REPAIR THE PROBLEM. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFERRED HER TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 58,000.

Structure › Body
Filed Oct 25, 201290,000 milesFL

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DRIVER DOOR FAILED AND AS A RESULT, THE DOOR DOES NOT OPEN AUTOMATICALLY OR MANUALLY. THE CONTACT HAD TO USE THE PASSENGER FRONT DOOR TO BE ABLE TO GET OUT OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 90,000.

Latches/Locks/Linkages
Filed Aug 20, 2012100,000 milesGA

TL* THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE DOORS COULD NOT BE UNLOCKED AND HE HAD TO EXIT THE VEHICLE BY CLIMBING THROUGH A WINDOW. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 106,000 AND THE CURRENT MILEAGE WAS 106,300. UPDATED 10/11/12*LJ UPDATED 10/11/2012 *JS

Latches/Locks/Linkages
Filed Aug 8, 201277,000 milesSC

KIA OPTIMA 2003. CAN NOT OPEN DRIVER DOOR. LOCK DOES NOT DISENGAGE WITH KEY OR POWER LOCK BUTTON. LOTS OF COMPLAINTS AND I AM SURE THERE LOTS MORE UNREPORTED. DOES 15 OR TWENTY OF US HAVE TO DIE BEFORE KIA IS FORCED TO FIX THIS ISSUE. NO INJURY, CRASH OR FATALLY YET........ *TR

Latches/Locks/Linkages
Filed Jul 29, 2012135,001 milesID

I OWN A 2003 KIA OPTIMA. I HAVE BEEN UNABLE TO UNLOCK THE DRIVER SIDE DOOR. I HAVE HAD TO EITHER CLIMB OUT THE WINDOW OR THE ONE OF THE OTHER DOORS IN ORDER TO EXIT THE VEHICLE. WHEN I LIFT THE OUTSIDE HANDLE TO ENTER THE CAR ALL OF THE DOORS LOCK. WHEN I UNLOCK THE DOOR FROM THE INSIDE YOU CAN PUSH AND PUSH ON THE DOOR AND IT WILL NOT OPEN. I SEE THAT SEVERAL OTHERS HAVE HAD THIS ISSUE IT NEEDS TO BE CORRECTED AS IF I GET IN AN ACCIDENT I WILL NOT BE ABLE TO EXIT THE CAR. *JS

Structure › Body
Filed Jul 13, 2012124,700 milesSD

ALL OF A SUDDEN, WITHOUT ANY EXTRA/ABNORMAL STRESS, DAMAGE OR ACCIDENT... THE PASSENGER-SIDE DOOR LOCK WOULD NOT ENGAGE EITHER FROM THE REMOTE LOCK/UNLOCK BUTTONS, OR SAME BUTTON FUNCTION AVAILABLE INSIDE THE CAR, AND EVEN MANUALLY SWITCHING THE LOCK WHILE SITTING IN THE PASSENGER'S CHAIR FAILS EVERY-TIME. THE ONLY WAY TO GET THE DOOR LOCKED OR UNLOCKED IS TO GET OUT OF THE CAR AND USE THE KEY TO JIGGLE THE LOCK UNTIL IT FINALLY SWITCHES TO A LOCKED OR UNLOCKED POSITION. THIS ISSUE IS NOT THE FIRST I'VE HEARD ABOUT THIS VEHICLE MODEL AND YEAR... IT IS VERY FRUSTRATING AND I'M SURE IT COULD BE A DANGER TO THE PASSENGER IN THE EVENT OF A ROLLOVER. OR EVEN CREATE A NEW POSSIBILITY FOR THEFT IF THE LOCKING MECHANISM FAILS TO LOCK THE DOOR PROPERLY WHEN WE LEAVE THE VEHICLE...! PLEASE LET ME KNOW IF THIS CAN BE RESOLVED WITHOUT HAVING TO PAY OUT OF POCKET FOR POOR WORKMANSHIP. *TR

Complaints 1-50 of 141, newest first, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
2020153030Routine
2019212170Above average
20182332100Above average
2017257390Above average
20167605201Fatalities reported
20151,0104741Fatalities reported
20145917432Fatalities reported
20131,38791144Fatalities reported
20129205770High concern
20115945331Fatalities reported
201075120Routine
2009116141Fatalities reported
2008144348Fatalities reported
2007167250Routine
2006155210Routine
2005144010Routine
2004225130Above average
2003 — this page141220Routine
2002107340Routine
2001143300Routine

Compare every Optima year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: May 27, 2009. Source: NHTSA Office of Defects Investigation.