NO CRASH, NO KNOWN VANDALISM. DRIVER'S DOOR LOCK JUST QUIT WORKING OUT OF THE BLUE. CAN NOT OPEN THE DOOR AT ALL ! (NOT WITH THE KEY IN THE DOOR, NOT WITH THE MANUAL LOCK ACTUATOR, NOT WITH THE POWER DOOR LOCK BUTTON.) THE DOOR JUST WILL NOT OPEN ! IF I HAVE A NEED TO MAKE AN EMERGENCY EXIT FROM THE CAR, I WILL BE AT A GREAT DISADVANTAGE, HAVING TO JUMP OVER THE SHIFT LEVER TO EXIT FROM THE PASSENGER SIDE DOOR. MY OTHER OPTION WOULD BE TO CLIMB OUT THROUGH MY DOOR WINDOW. THE DEALER SERVICE DEPARTMENT INSPECTED THE DOOR AND ORDERED PARTS FOR IT. THEY WILL FIX IT ON DECEMBER 3RD AT NO COST TO ME, SINCE THE CAR IS STILL UNDER THE FACTORY WARRANTY. THE DEALER DID NOT CONSIDER THE SITUATION SERIOUS ENOUGH TO GIVE ME A REPLACEMENT VEHICLE WHILE I AM WAITING FOR THE REPAIR. SO I AM GOING TO WORK AND PICKING UP MY 4 AND 6 YEAR OLD GIRLS EVERY DAY, JUST HOPING I DON'T GET INTO A WRECK OR HAVE A VEHICLE FIRE. I WOULD BE VERY MAD IF I SUFFERED A GREAT LOSS BECAUSE I COULD NOT GET OUT THROUGH MY DOOR. *TR
2003 Kia Optima complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2003 record →
TL*THE CONTACT OWNS A 2003 KIA OPTIMA. WHILE DRIVING 35 MPH, THE VEHICLE DECELERATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE GAS MILEAGE WAS POOR AS WELL. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE AIR FILTER AND OIL WERE REPLACED, HOWEVER, THE FAILURE REMAINED. THE CURRENT MILEAGE WAS 82,591 AND FAILURE MILEAGE WAS 82,002. UPDATED 12-12-07. *KB UPDATED
TL*THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT SHE HAS BEEN LOCKED IN AND OUT OF THE VEHICLE ON THREE OCCASIONS. SHE ATTEMPTED TO UNLOCK THE DOOR TO ENTER THE VEHICLE AND HEARD THE LOCKS UNLOCK. HOWEVER, WHEN SHE GRABBED THE HANDLE TO OPEN THE DOOR, ALL OF THE DOORS LOCKED AGAIN. THE FIRST TIME THIS OCCURRED WAS APPROXIMATELY THREE YEARS AGO. THE CURRENT MILEAGE IS 73,800 AND THE FAILURE MILEAGE WAS UNKNOWN.
TL*THE CONTACT OWNS A 2003 KIA OPTIMA. THE CONTACT STATED THAT THE VEHICLE RANDOMLY FAILS TO START. WHEN HE TURNS THE KEY IN THE IGNITION, IT FEELS AS IF THE VEHICLE DOES NOT HAVE FUEL. THE CONTACT HAS TO MAKE THREE TO FOUR ATTEMPTS JUST TO GET THE VEHICLE TO START. THE VEHICLE FAILS IN BOTH COLD AND WARM WEATHER AND HAS OCCURRED EIGHT TIMES WITHIN THE PAST THIRTY DAYS. THE VEHICLE WILL EVENTUALLY START AFTER APPROXIMATELY FIVE TO TEN MINUTES. THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE HAS BEEN IN THE SHOP FOR DAYS AND NO CAUSE OF FAILURE HAS BEEN DETERMINED. THE CURRENT MILEAGE IS 58,400 AND FAILURE MILEAGE WAS 57,000.
RADIO TURNS OFF AND STAYS OFF DURING DAYLIGHT HOURS OF NORMAL DRIVING ON REGULAR PAVED ROAD WAYS. THE UNIT IS STILL POWERED ON ITSELF BUT NO AUDIBLE SOUND NOT EVEN STATIC CAN BE HEARD FROM THE SPEAKERS FROM THE CD, CASSETTE PLAYER OR RADIO. IT WAS TAKEN TO AN AUTHORIZED DEALER AND HE STATED THAT HE DIDN'T WANT TO KEEP WASTING THEIR TIME (RADIO IS NO LONGER COVERED BY WARRANTY) AND THAT I SHOULD PURCHASE A NEW RADIO BECAUSE THERE WAS SOMETHING OBVIOUSLY WRONG WITH THE OUTPUT ON THE FACTORY UNIT. HE ALSO STATED THAT IT WOULD COST OVER $1000 TO PURCHASE A NEW FACTORY UNIT. *JB
TL*THE CONTACT OWNS A 2003 KIA OPTIMA. WHILE DRIVING APPROXIMATELY 30 MPH THE VEHICLE WAS STRUCK FROM THE DRIVER'S SIDE. THE VEHICLE CRASHED INTO A WOODEN FENCE AND ROLLED OVER THREE TIMES. THE DRIVER WAS INJURED BECAUSE THE AIR BAG FAILED TO DEPLOY. THE FIRE AND POLICE DEPARTMENTS ARRIVED AT THE SCENE AND FILED A FULL REPORT. THE CRASH OCCURRED IN DRY CONDITIONS. THE CONTACT CALLED THE MANUFACTURER ABOUT THE AIR BAG FAILURE, AND WAS TOLD THAT THE SIDE IMPACT WAS NOT STRONG ENOUGH TO DEPLOY THE AIR BAGS. THE CURRENT AND FAILURE MILEAGES WERE 84,000.*AK THE CONSUMER HAS PROVIDED MULTIPLE PICTURES OF THE ACCIDENT. UPDATE 05/10/07*TR
TL*- THE CONTACT STATED THAT THE 2003 KIA OPTIMA'S WITH 50000 FAILURE MILEAGE LIGHTS, LOCKS, RADIO DID NOT WORK. THE VEHICLE WOULD NOT START. THE VEHICLE WAS TOWED TO THE DEALER MULTIPLE TIMES. THE DEALER INSTALLED A NEW ENGINE. THE VEHICLE DID NOT WORK PROPERLY. THE CURRENT MILEAGE WAS 56,000.*AK
ABOUT A YEAR AGO THE DRIVER SIDE DOOR LOCK STUCK AND I COULD NOT OPEN THE DOOR. TOOK THE VEHICLE IN TO THE REPAIR SHOP AND THEY FIXED IT. 2 MONTHS AGO THE SAME PROBLEM OCCURRED WITH THE FRONT PASSENGER SIDE DOOR LOCK AND I WAS UNABLE TO OPEN THE DOOR, OF COURSE NOW THE MANUFACTURER'S WARRANTY NO LONGER APPLIES. *JB
2003 OPTIMA AIR BAG DEPLOYED WHEN SWERVING TO AVOID A MANHOLE. *TS WHEN THE VEHICLE WAS PLACED ON A DIAGNOSTIC MACHINE IT REGISTERED THAT THERE HAD BEEN A COLLISION. THE MANUFACTURER SENT A DISTRICT PARTS AND SERVICE MANAGER TO INSPECT THE VEHICLE. THE MANAGER CONCLUDED THAT THE DRIVER'S SIDE IMPACT AIR BAG PROPERLY DEPLOYED IN THE INCIDENT EXPERIENCED BY THE CONSUMER. *NM
PURCHASED A 2003 KIA OPTIMA AND AFTER 3 MONTHS OF DRIVING VEHICLE, THE CLUTCH WENT OUT. I AM AN EXPERIENCED DRIVER AND HAVE BEEN DRIVING MANUAL TRANSMISSION VEHICLES FOR SEVERAL YEARS. *JB
IT TOOK 3-4 ATTEMPTS TO GET THE CONSUMER'S 2003 KIA OPTIMA TO START AND THE CONSUMER ALSO HAD TO PUMP THE GAS PEDAL. WHILE DRIVING 45 MPH THE VEHICLE ACCELERATED SUDDENLY WITHOUT WARNING. *KB WHILE ATTEMPTING TO ACCELERATE FROM A STOP THE VEHICLE WOULD NOT MOVE. THE CONSUMER HAD TO PUMP THE GAS PEDAL IN ORDER TO GET THE VEHICLE TO ACCELERATE. THESE PROBLEMS HAVE BEEN PRESENT SINCE THE DATE OF PURCHASE. *NM
2003 KIA OPTIMA CHARGING SYSTEM INDICATOR LIGHT ILLUMINATED. THE CONSUMER PULLED OFF THE FREEWAY AND ONTO A CITY STREET. THE VEHICLE WAS TURNED OFF BUT COULD NOT BE RESTARTED. THE CONSUMER NOTICED THE BATTERY CABLES HAD MELTED. *KB *NM
DT*: THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE VEHICLE ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER THEORIZED THAT THE CAUSE OF THE PROBLEM WAS A FAULTY FUEL INJECTION SYSTEM. THERE HAVE BEEN NO REPAIRS MADE.
DT*: THE CONTACT STATED, WHILE TRAVELING THROUGH AN INTERSECTION AT 25 MPH., THE VEHICLE WAS STRUCK ON THE DRIVER'S FRONT DOOR BY A POLICE VEHICLE RUNNING A RED LIGHT, WITHOUT THE EMERGENCY LIGHTS ON. BOTH FRONTAL AND SIDE AIRBAGS FAILED TO DEPLOY. INJURIES WERE INCURRED IN THE COLLISION. A POLICE REPORT WAS FILED AND PICTURES WERE TAKEN AT THE SCENE. THE AIRBAG SENSOR LIGHT WAS REPLACED BY A SERVICE DEALER, APPROXIMATELY ONE-YEAR PRIOR TO THE ACCIDENT.
DT*: THE CONTACT STATED WHILE DRIVING 60 MPH THE CHARGING SYSTEM'S WARNING LIGHT ILLUMINATED. THE VEHICLE STALLED AND WAS COASTED OFF THE ROAD WITHOUT INCIDENT. IT WAS TOWED TO THE DEALER WHERE THE CAUSE OF THE PROBLEM WAS UNDETERMINED; HOWEVER BOTH BATTERY CABLES WERE MELTED. THERE WERE NO PRIOR WARNING SIGNALS INDICATING A PROBLEM. THE MANUFACTURER HAS NOT BEEN ALERTED.
2003 KIA OPTIMA WITH 70,000 MILES JUST BURST INTO FLAMES AND BURNED TOTALLY UP WHILE DRIVING DOWN THE ROAD. FIRE STARTED SOMEWHERE IN ENGINE COMPARTMENT PER THE FIRE DEPARTMENT. VEHICLE WAS RUNNING FINE PRIOR TO INCIDENT. VERY DANGEROUS SITUATION FOR PASSENGERS AND SURROUNDING PROPERTY. *JB
WHILE CHANGING A FLAT TIRE, THE JACK WHICH WAS PROVIDED WITH THE VEHICLE BENT AND COLLAPSED UNDER THE WEIGHT OF THE VEHICLE CAUSING IT TO CRASH ONTO THE GROUND. *JB
DT: THE CALLER STATED THAT AIR BAG LIGHT WAS ON ALL THE TIME. DEALER CLAIMED THAT THE DRIVER'S SIDE AIRBAG WAS DEFECTIVE, AND DID NOT HAVE THE PART TO FIX IT. MANUFACTURER SAID DID NOT HAVE THE PART ANYWHERE. *AK
DT: PERIODICALLY THE DOORS ON THE CONSUMER'S 2003 KIA OPTIMA LOCK ON THERE OWN. THE CONSUMER STATED HE NEVER LOCKS THE DOORS. THE VEHICLE HAS BEEN TAKEN TO THE DEALERSHIP AND THEY ARE CURRENTLY WAITING FOR PARTS. THE DEALERSHIP HAS NOT OFFERED INFORMATION AS TO WHY THIS HAPPENS. THE CONSUMER STATED HE BOUGHT THE VEHICLE USED AND IT STARTED APPROXIMATELY TWO MONTHS AGO. HE ALSO STATED THAT THIS DOES NOT ALWAYS HAPPEN. IF THE DRIVER SIDE DOOR LOCKED, THE PASSENGER SIDE ALSO LOCKED. HE HAS TO WORK THE KEY OVER AND OVER. WHEN HE TURNS THE KEY IT FEELS LIKE IT IS OPENING AND THE LOCKS WILL START TO GO UP INSIDE AND THEN IT LOCKS BACK. 8NM
I WAS INVOLVED IN AN ACCIDENT WHERE THE FRONT AND SIDE AIRBAGS FAILED TO DEPLOY. MY CAR WAS A 2003 KIA OPTIMA. THE SITE OF IMPACT WAS ON THE LEFT FRONT END BUT SUBSTAINED MAJOR DAMAGE TO THE ENTIRE FRONT OF THE VEHICLE. I HAVE SEVERAL PHOTO'S OF THE CAR, WHICH WAS TOTALED BY MY INSURANCE ADJUSTER. MY CONCERN IS IF THERE IS A DEFECT WITH THIS CAR REGARDING THE AIRBAGS. A CLOSE MALE FRIEND, WHO WAS A MECHANICAL ENGINEER FOR CHYSLER, COULD NOT EXPLAIN/UNDERSTAND WHY THE AIRBAGS FAILED. PLEASE HELP ME GET TO THE BOTTOM IS THIS MATTER.
THE STANDARD SAFETY STRAP IN THE MIDDLE REAR SEAT WILL NOT SECURELY FASTEN THE CHILD SEAT. AFTER A PERIOD OF DAYS THE STRAPS WILL LOOSEN. *AK THE CAR SEAT DID NOT FIT PROPERLY IN THE REAR SEAT EVEN WHEN PROFESSIONALLY INSTALLED. THE CONSUMER HAS TRIED MULTIPLE CHILD SEAT BRANDS AND TYPES ALL WITH THE SAME RESULT. ON THREE OCCASION THE SEAT HAS TIPPED OVER WHILE THE CHILD WAS SECURED IN IT. *NM
I WAS DRIVING MY 2003 KIA OPTIMA ON I85 AT 65 MPH WHEN THE VEHICLE SUDDENLY LOST POWER AND SLOWED QUICKLY TO LESS THAN 10 MPH. THE VEHICLE CONTINUED TO SPUTTER AND BACKFIRE UNTIL I WAS FORCED TO PULL OVER AND WAIT APPROXIMATELY. 15 MINUTES BEFORE PROCEEDING NORMALLY. MY WIFE HAS ALSO EXPERIENCED THE SAME PROBLEMS AND IS AFRAID OF BEING INVOLVED IN AN ACCIDENT. THE VEHICLE HAS BEEN IN THE SHOP FOR THIS ISSUE 4 TIMES. THE LAST REPAIR INVOLVED PARAMOUNT KIA IN HICKORY WHERE THE MECHANIC REPLACED MANY OF THE ASSUMED PROBLEM PARTS SUCH AS FAULTY WIRING HARNESS, ECM, MAF SENSOR AND FUEL PUMP WITHOUT RESOLVE. THE SERVICE DEPARTMENT STATED THAT THEY HAD NO IDEA ON HOW TO FIX THE PROBLEM. *NM
VEHICLE IS EXPERIENCING PROBLEMS WITH THE DEFROSTER. WHEN THE VEHICLE IS IN THE ELEMENTS THE WINDOWS ON THE LEFT SIDE FOG UP BADLY, CONSUMER MUST ROLL THE WINDOW DOWN TO SEE WHAT IS ON LEFT SIDE. CONSUMER TOOK THE VEHICLE TO THE DEALER, AND WAS TOLD THAT THE VEHICLE WAS OPERATING FINE. *AK...*AK
THE CONSUMER WAS CONCERNED ABOUT THE TIME IT TOOK TO GET THE PARTS TO DO THE REPAIRS. *BF *SC
BRAKE FAILURE, FRONT ROTORS GROOVED, PADS HEAT GLAZED, REAR ROTORS ALSO. PLUS REAR CALIPERS WERE BOUNDED UP. *BF THE DOORS LOCKED BY THEMSELVES, AND THERE WAS SQUEALING WHEN THE CONSUMER PLACED THE VEHICLE IN REVERSE. IT WAS FOUND THAT THE DOORS HARNESS CONNECTION WAS POOR AND SHORTED OUT. *SC *JB
THE ENGINE AND AIR BAG LIGHT WOULD COME ON AND OFF. THE ENGINE OXYGEN SENSORS WERE REPLACED. THE AIR BAG ASSEMBLY NEEDED TO BE REPLACED. THERE WERE SEVERAL OTHER PROBLEMS. *BF THE CONSUMER WAS INFORMED THAT HE GAS CAP WAS THE PROBLEM. REFERENCE TO RECALL#04V180000. THE DOOR ON THE DRIVER SIDE CONTINUED TO LOCK WITHOUT PRESSING. *SC
AIR BAG LIGHT IS ON. DEALER ORDERED THE PART. HOWEVER, THEY HAVE BEEN UNABLE TO OBTAIN THE PART, THIS MAKES DRIVER'S SIDE AIR BAG INOPERABLE. *AK
THE CONSUMER NOTICED WHILE DRIVING, THAT THE DOORS LOCKS UNLOCKED AND LOCKED WITHOUT PRESSING THE LOCK BUTTON WHICH WAS FOLLOWED BY THE DASH BOARD LIGHTS FLASHING. PROBLEM. PLEASE PROVIDE DETAILS. *JB
THE CONSUMER REAR ENDED ANOTHER VEHICLE. THE CONSUMER WAS WEARING HIS SEAT BELT, HOWEVER THE AIR BAGS DID NOT DEPLOY. THE DEALER CLAIMED THAT THE COLLISION WAS UNDER THE TRUCK'S BUMPER. THE CONSUMER'S VEHICLE WAS TOTALED. THE CONSUMER SUFFERED SHOULDER AND HEAD INJURIES IN THE COLLISION. *JB
IT WAS RAINING HARD IN OUR AREA( 1 INCHES IN 1 OUR). I LIVE 3 MILES IN ON A COUNTY DIRT ROAD AND IT WAS MUDDY WITH STANDING WATER. WHEN ALL THE WATER AND MUD WAS SPLASTED IN THE ENGINE COMPARTMENT THE WAS IDLEING ROUGH. THIS IS THE (2) SECOND TIME THIS HAPPENED. THE FIRST TIME WAS ABOUT 2 MONTHS AGO IN APRIL WHEN WE HAD SAME TYPE OF WEATHER. TOOK THE CAR TO MY DEALER SERVICE DEPT AND WAS TOLD THEY COULD NOT FIND NOTHING WRONG AND THAT I HAD WATER IN MY GAS. I PUT ATLEAST TWO BOTTLES OF DRY GAS IN TANK. CAR RAN FINE UNTIL THE EVEING OF 6/14/03 WHEN AGAIN WE HAD ALOT OF RAIN AND THE SAME 3 MILE WET, MUDDY, STANDING WATER DIRT ROAD. *AK
WHEN PULLING THE DOOR LOCK UP TO GET OUT OR PULL THE DOOR HANDLE, THE LOCKING MECHANISM FAILS TO DISENGAGE. THE CONSUMER WAS TRAPPED INSIDE THE VEHICLE. A TOW COMPANY WAS CALLED TO ASSIST THE CONSUMER IN GETTING OUT OF THE VEHICLE. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM
I JUST BOUGHT THIS CAR AUGUST 14. THAT NIGHT IT WOULD NOT START. I HAVE NOT HAD THIS CAR OVER 4 HOURS AND PUT ABOUT 60 MILES ON IT.
WHILE TURNING IN EITHER DIRECTION THERE WAS HEAVY VIBRATION IN THE STEERING WHEEL. THE CONSUMER ALSO HEARD A LOUD CLICKING NOISE COMING FROM THE FRONT END OF THE VEHICLE. DEALERSHIP/MECHANIC INFORMED THE CONSUMER THAT THE PROBLEM WAS DUE TO CONSTANT VELOCITY JOINT FAILURE. DEALERSHIP MECHANIC DID NOT RESOLVE THE PROBLEM. *AK
WHILE DRIVING 55 MPH ON THE HIGHWAY, CONSUMER LOST CONTROL OF VEHICLE AND HIT THE GUARD RAIL. THE DRIVER WAS INJURED AND TRANSPORTED BY AMBULANCE TO THE HOSPITAL. INJURIES UNKNOWN AT THIS TIME. A POLICE REPORT WAS TAKEN AND THE VEHICLE WAS TOWED TO THE DEALER FOR ANALYSIS. MECHANIC DETECTED BOTH FRONTAL UPPER BALL JOINTS CRACKED. *AK
CONSUMER TURNED ON THE IGNITION SWITCH AND HEARD A CLICKING NOISE, AND THEN LIGHTS/RADIO, AND AIR CONDITIONER WENT OFF. A BURNING SMELL CAME FROM THE AIR CONDITIONER VENTS. VEHICLE WAS TOWED TO THE DEALER. DEALER STATED NOTHING COULD BE FOUND WRONG WITH THE CAR. *AK
THE DESIGN OF THE LARGE OVER VIEW MIRROR, ONLY ALLOWED THE CONSUMER TO SEE HALF OF THE FRONT WINDSHIELD. *JB THE FRONT WINDSHIELD VISIBILITY TO THE RIGHT WAS BLOCKED BY THE FRONT REARVIEW MIRROR DUE TO LARGE SIZE OF THE MIRROR AND INABILITY TO LOWER THE DRIVERS SEAT ENOUGH AND ALMOST HIT THE OTHER VEHICLE. THE REAR VIEW MIRROR BLOCKED THE VISIBILITY OF THE RIGHT HALF OF THE WINDSHIELD AND DID NOT SEE THE VEHICLE TRAVELING FROM RIGHT TO LEFT UNTIL IT WAS IN FRONT OF THE CONSUMER. SCC *JB
THE VEHICLE CAME EQUIPPED WITH AN AUTOMATIC SWITCH TO TURN THE HEADLIGHTS ON OR USE THE MANUAL SWITCH. WHEN THE AUTOMATIC SWITCH WAS USED, THE HIGH BEAMS WERE INOPERATIVE. *JB IT WAS NOT POSSIBLE TO TURN ON THE HIGH BEAMS. THE DEALER STATED IT WAS NORMAL. ALSO, THE POSITION OF THE REAR VIEW MIRROR SIZE/HEIGHT OF THE DRIVER SEAT LIMITED FRONT VIEW ON THE RIGHT OF THE WINDSHIELD. THE CONSUMER ALMOST HIT A PASSING VEHICLE AS HE WAS GOING INTO THE DEALERS LOT AND COULD NOT SEE IT UNTIL IT WAS DIRECTLY IN FRONT OF THE VEHICLE. *SCC *JB
THE LOCATION OF THE DRIVER SIDE MIRROR AND SUN VISOR IS OBSTRUCTING THE VIEW THROUGH THE WINDSHIELD. THIS RESULTS IN POOR VISIBILITY, ALMOST CAUSING AN ACCIDENT. SEAT CANNOT BE LOWERED TO CORRECT THIS PROBLEM.*AK
VEHICLE COMES EQUIPPED WITH AN AUTOMATIC OR MANUAL OPERATED HEADLIGHTS. WHEN THE AUTOMATIC HEADLIGHT ARE ENGAGED VEHICLE'S HIGH BEAMS ARE INOPERATIVE. *AK
THE AIR BAG SENSOR WAS DEFECTIVE.*AK *JB
THE ACCELERATOR PEDAL STICKS AND THE VEHICLE RANDOMLY STARTS. *JG PH
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2003 Kia Optima → · Every Optima year → · How the figures are calculated →