2020 Keystone Fuzion

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the suspension. It has been recalled 5 times.

What fails
ComponentReportsCrashesFiresInjuries
Suspension1
000
Structure › Body1
000

5 safety recalls

Part 573 reports
Equipment › Mechanical › Integrated Jack/Leveler/Stabilizer22V726000
Filed Sep 29, 20229,678 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.

Risk. A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.

Remedy. Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.

Electrical System › Wiring20V428000
Filed Jul 24, 2020594 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.

Risk. A generator that is able to energize the shore power connection may increase the risk of injury.

Remedy. Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.

Equipment › Electrical20V398000
Filed Jul 7, 20208,313 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2019-2020 Keystone Carbon, Cougar, Fuzion, Impact and Raptor fifth-wheel trailers equipped with a Furrion over the air (OTA) wing-style television antenna. The antenna may separate from the mounting base during transit, becoming a road hazard.

Risk. If the antenna detaches from the trailer while moving it may become a road hazard, increasing the risk of a crash.

Remedy. Keystone will notify owners, and dealers will replace the Furrion wing-style antenna with a Winegard dome-style antenna, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-381.

Visibility › Glass, Side/Rear20V351000
Filed Jun 12, 2020428 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.

Risk. If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.

Remedy. Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.

Electrical System › Wiring19V388000
Filed May 23, 2019252 vehiclesKeystone Rv Company

Defect. Keystone RV Company (Keystone) is recalling certain 2018-2020 Fuzion 429 recreational trailers. The wiring harness to the power center may have been pinched between the floor framing and chassis beam, potentially damaging the wiring harness.

Risk. The damaged wiring harness may short circuit, increasing the risk of a fire.

Remedy. Keystone will notify owners, and dealers will inspect and repair the wiring as needed, free of charge. The recall began on July 16, 2019. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 19-351.

What owners reported

Newest filings
Structure › Body
Filed Apr 16, 2023FL

The Keystone Fuzion RV has a structural issue. I have been following other owners and there seems to be many RV’s with the same crack under the Master Bedroom. The crack appeared after transport I would not want to be the cause of an accident if the crack continued across the body and it detaching from the RV while being transporting and causing serious injury or death. I would like this investigated for not only my safety but the safety of other on the road.

Suspension
Filed Jul 12, 2021CO

Originally, the rear axle on our trailer failed last year in July of 2020. We had an axle that was cambered in and that resulted in abnormal wear on our rear tires. Because of the abnormal wear, we had a blowout of our left tire on the rear axle while traveling on Interstate 84 in Oregon. After eight months, the dealer, Camping World/Keystone, replaced the axle. Upon receiving the trailer back in April from the dealer, we noticed it was leaning to the right about three inches. Since we were unaware of the real issue, we went on our trip. We have had to level the trailer with leveling blocks at our campsite each time on the right side. We haven't had to do that in the past. Our safety and the safety of others were put at risk because the leaf spring could have broken, pulled the rear axle back, and steered us in an unexpected direction. This could result in us going into other vehicles on the road. Today, we had it inspected by two companies: The Spring Works as well as Bob Scott RV respectively in Grand Junction, Colorado. They both confirmed that we had a bad leaf spring on the right rear axle. Additionally, Bryan Dubose, at The Spring Works stated that the left rear leaf spring has been compromised because of the other faulty one. There were no warning signs other than the trailer leaning to the right when viewed from the rear. The symptom of the trailer leaning to the right first appeared when Camping World had replaced the defective rear axle and returned it to us in Apri

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2010
YearComplaintsRecallsFiresDeathsAssessment
20260100Routine
20250400Routine
20240100Routine
20232300Routine
20222500Routine
20213400Routine
2020 — this page2500Routine
20191400Routine
20181400Routine
20173300Routine
20161400Routine
20152300Routine
20143200Routine
20132200Routine
20121100Routine
20112700Routine
201012610Routine
20092510Routine
20084410Routine
20070400Routine

Compare every Fuzion year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 29, 2022. Source: NHTSA Office of Defects Investigation.