Keystone RV Company: Electrical System › Wiring
Keystone RV Company reported this defect to federal regulators on Jul 24, 2020 and put the number of vehicles at risk at 594. The repair is free for as long as the recall stands.
The defect
Keystone RV Company (Keystone) is recalling certain 2020-2021 Keystone Fuzion (models 357, 369, 373, 379, 419, 424, 427, 429 and 430) and Impact (models 26V, 28V, 29V, 311, 317, 330, 343, 359, 367 and 415) toy hauler travel trailers. The generator transfer switch may be incorrectly wired with the transfer switch "Line" wiring (shore cord) and "Load" wiring (power center wiring) reversed, allowing the generator power to energize the shore power connection.
The risk
A generator that is able to energize the shore power connection may increase the risk of injury.
The remedy
Keystone will notify owners, and dealers will run the generator to check for the proper power output, correcting the wiring as necessary, free of charge. The recall began August 27, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-382. Note: If there is no power inside the unit while the generator is running, owners are instructed to discontinue using the generator until the recall remedy is performed.
4 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2021 Keystone Fuzion | 3 | 4 | 0 | 0 |
| 2021 Keystone Impact | 0 | 4 | 0 | 0 |
| 2020 Keystone Fuzion | 2 | 5 | 0 | 0 |
| 2020 Keystone Impact | 1 | 4 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V428000.
Full record for the 2021 Keystone Fuzion → · Recalls carrying a do-not-drive advisory → · Where this data comes from →