No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Equipment17V755000
Filed Nov 22, 20171,205,997 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling various 2003-2018 Crossroads, Dutchmen, and Keystone recreational trailers equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V755-5127.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Keystone will notify owners and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Keystone customer service at 1-574-535-2100, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. Keystone's number for this recall is 17-307.
Equipment › Recreational Vehicle/Trailer08V325000
Filed Jul 17, 2008161,250 vehiclesKeystone Rv Company
Defect. KEYSTONE IS RECALLING 161,250 MY 2004-2007 FIFTH WHEEL AND TRAVEL TRAILERS EQUIPPED WITH A TWO-DOOR REFRIGERATOR MANUFACTURED BY THE DOMETIC CORPORATION. THE REFRIGERATOR MAY HAVE A DEFECT IN THE BOILER TUBE. PRESSURIZED COOLANT SOLUTION COULD BE RELEASED INTO AN AREA WHERE AN IGNITION SOURCE (GAS FLAME) IS PRESENT.
Risk. IF THIS SOLUTION IS EXPOSED TO AN IGNITION SOURCE UNDER CERTAIN SPECIFIC CIRCUMSTANCES, IT CAN RESULT IN A VEHICLE FIRE.
Remedy. KEYSTONE IS WORKING WITH DOMETIC TO REPAIR THESE REFRIGERATORS (PLEASE SEE 08E032). DOMETIC WILL REPAIR THESE REFRIGERATORS BY INSTALLING A SECONDARY BURN HOUSING, A THERMAL FUSE, AND A MELT FUSE FREE OF CHARGE. DOMETIC HAS RETAINED STERICYCLE INC. TO MANAGE THIS CAMPAIGN. STERICYCLE WILL ASSIST THE OWNER IN LOCATING DEALERSHIPS OR SERVICE CENTERS AND WILL PROVIDE ASSISTANCE WITH SCHEDULING OF APPOINTMENTS. OWNERS MAY CONTACT DOMETIC/STERICYCLE AT 1-888-446-5157 OR KEYSTONE AT 1-866-425-4369.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Lines and Fittings08V037000
Filed Jan 28, 2008247 vehiclesKeystone Rv Company
Defect. ON CERTAIN FIFTH WHEEL TRAVEL TRAILERS, THE PROPANE HOSE FOR THE SLIDE ROOM IS TOO LONG ALLOWING THE HOSE TO DROOP TOO CLOSE TO THE TIRE. THE PROPANE LINE MAY BECOME DAMAGED AS A RESULT OF CONTACT WITH THE TIRE.
Risk. A PROPANE LEAK, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE AND/OR EXPLOSION CAUSING PROPERTY DAMAGE AND/OR PERSONAL INJURY.
Remedy. DEALERS WILL REPLACE THE PROPANE HOSE WITH ONE OF SHORTER LENGTH AND WILL ALSO SHORTEN THE HOSE SUPPORT TO MOVE THE HOSE AWAY FROM THE TIRE. THE RECALL BEGAN ON FEBRUARY 1, 2008. OWNERS MAY CONTACT KEYSTONE RV AT 1-866-425-4369.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Water Heater07V330000
Filed Jul 20, 2007596 vehiclesKeystone Rv Company
Defect. CERTAIN FIFTH WHEEL RECREATIONAL TRAILERS MAY HAVE INCORRECT WIRING TO THE WATER HEATER. IF THE WIRING IS INCORRECT, THE GAS VALVE ON THE WATER HEATER COULD OPEN AND ALLOW LIQUID PROPANE (LP) GAS INTO THE BURNER TUBE WHEN THE ELECTRIC SWITCH IS TURNED ON.
Risk. THIS COULD CAUSE AN INCREASED RISK OF FIRE, EXPLOSIONS, AND PERSONAL INJURY.
Remedy. DEALERS WILL INSPECT THE WIRING AND MAKE CORRECTIONS IF NECESSARY. THE RECALL BEGAN ON AUGUST 10, 2007. OWNERS MAY CONTACT KEYSTONE RV AT 1-866- 425-4369.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Nov 22, 2017. Source: NHTSA Office of Defects Investigation.