Filed Mar 27, 202410,894 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2021-2023 Montana, 2021-2022 Montana High Country, 2022-2024 Fuzion, 2021 Crossroads Cruiser, and 2024 Dutchmen Aspen Trail LOFT vehicles. The LED backlight circuit board in the cooktop range may fail, causing the board to overheat.
Risk. A circuit board that overheats increases the risk of a fire.
Remedy. Dealers can remove the LED backlights or terminate the circuit for the red LED lights, free of charge. Owner notification letters were mailed May 2, 2024. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 24-452.
Equipment › Recreational Vehicle/Trailer23V082000
Filed Feb 15, 20235,564 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2021-2023 Carbon, Fuzion, Impact, and Raptor travel trailers. The fuel station controller may fail.
Risk. A failure of the fuel station controller increases the risk of a fire.
Remedy. Dealers will inspect the circuit protection and install a 15-amp fuse and a box to protect the fuel station controller, free of charge. Owner notification letters were mailed April 5, 2023. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 23-439.
Filed Sep 29, 20229,678 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2021-2023 Alpine, Avalanche, 2020-2023 Fuzion and Impact travel trailers. The hydraulic leveling leg foot pads may become loose and separate from the vehicle.
Risk. A foot pad that separates during transit can become a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect the mounting bolt and reinstall with thread locking adhesive, as necessary, free of charge. Owner notification letters were mailed November 10, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-437.
Equipment › Recreational Vehicle/Trailer22V208000
Filed Mar 31, 2022569 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2022 Alpine, Impact, Arcadia, Avalanche, Fuzion, and Passport travel trailers, equipped with a 50-amp shore power inlet. The power inlet lug bolts may have been manufactured with excessively hard metal, preventing them from being tightened properly and resulting in a loose wiring connection.
Risk. Loose wiring can cause an electrical arc or short, increasing the risk of fire.
Remedy. Dealers will inspect and replace the power inlet, as necessary, free of charge. Owner notification letters were mailed May 11, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-428.
Filed Mar 11, 202239,240 vehiclesKeystone Rv Company
Defect. Keystone RV Company (Keystone) is recalling certain 2022 Keystone Arcadia, Carbon, Alpine, Avalanche, Cougar, Fuzion, High Country Montana, Hideout, Impact, Montana, Outback, Passport, Raptor, Springdale, and 2021-2022 Sprinter and Bullet fifth wheel and travel trailers. The solar controller may be incorrectly wired, causing certain components and safety alarms, such as carbon monoxide and propane gas detectors, to become inoperable.
Risk. Inoperable safety alarms increase the risk of injury.
Remedy. Dealers will inspect voltage readings and correct the wiring as necessary, free of charge. Owner notification letters were mailed May 2, 2022. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 22-423.
What owners reported
Newest filings
Structure › Body
Filed Jun 24, 2024WI
The frame has broke on this camper, Keystone knows it has an issue with the welding not being correct, they sent out a TSB for this because of the large number of incidences. This then causes many other items to break when frame is broke, including slide outs, roofs and doors and interior walls. Rain gets into doors and mold develops too. ****Also the fuse box for the camper is located behind a slide out. Once the slide out is in it is impossible to access the fuse box which is a major safety and fire concerns. We have had this happen when a continuing electrical issue caused us to not be able to move the slide out to get to the fuse box. An electrical issue that is never fixed properly each of the many times we have had our camper in to be fixed. Our camper is at the service dept now for 9 months and still isn’t repaired.
Unknown or Other
Filed Feb 7, 2024TX
We had owned our $100k+ RV for 500 miles and had a frame failure at the common area on the Lippert 5th wheel frames. Keystone Fuzion was informed of what they call "frame flex". This frame failure happened above the pin box where the frame droped to the main frame. Welds were broken and side walls cracked. Lippert and Keystone knew about the problems as there is a fix but they continue to produce these frames. This has a high potentional for a catastrophic failure while driving down the road.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 27, 2024. Source: NHTSA Office of Defects Investigation.