Keystone RV Company: Visibility › Glass, Side/Rear
Keystone RV Company reported this defect to federal regulators on Jun 12, 2020 and put the number of vehicles at risk at 428. The repair is free for as long as the recall stands.
The defect
Keystone RV Company (Keystone) is recalling certain 2020 Alpine, Avalanche, Fuzion, Laredo, Montana, Raptor, Crossroads Redwood, and Dutchmen Voltage trailers. The adhesive bond between the glass and the metal frame of the frameless windows may fail which can allow the glass to detach while moving.
The risk
If the window glass detaches while the vehicle is moving it could become a projectile, increasing the risk of injury or a crash.
The remedy
Keystone will notify owners, and dealers will inspect the windows for proper adhesive bond strength, replacing the windows as necessary, free of charge. This recall began July 24, 2020. Owners may contact Keystone customer service at 1-866-425-4369. Keystone's number for this recall is 20-375.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2020 Crossroads Redwood | 0 | 2 | 0 | 0 |
| 2020 Dutchmen Voltage | 0 | 3 | 0 | 0 |
| 2020 Keystone Alpine | 5 | 1 | 0 | 0 |
| 2020 Keystone Avalanche | 0 | 1 | 0 | 0 |
| 2020 Keystone Fuzion | 2 | 5 | 0 | 0 |
| 2020 Keystone Laredo | 0 | 1 | 0 | 0 |
| 2020 Keystone Montana | 3 | 1 | 0 | 0 |
| 2020 Keystone Raptor | 0 | 2 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V351000.
Full record for the 2020 Crossroads Redwood → · Recalls carrying a do-not-drive advisory → · Where this data comes from →