Chrysler (FCA US LLC): Seats › Front Assembly › Head Restraint
Chrysler (FCA US LLC) reported this defect to federal regulators on Oct 10, 2017 and put the number of vehicles at risk at 363,930. The repair is free for as long as the recall stands.
The defect
Chrysler (FCA US LLC) is recalling certain 2012 Jeep Liberty and 2012-2013 Chrysler 200 and Dodge Avenger vehicles. A component within the occupant restraint controller (ORC) may fail and prevent the active headrests from deploying in the event of a rear-end crash.
The risk
If the active headrests do not deploy in certain rear-end crashes, the front seat occupants have an increased risk of injury.
The remedy
Chrysler will notify owners, and dealers will replace the ORC as necessary, free of charge. The recall began on December 4, 2017. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is T56.
6 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2013 Chrysler 200 | 628 | 5 | 3 | 23 |
| 2013 Dodge Avenger | 548 | 5 | 10 | 26 |
| 2012 Chrysler 200 | 639 | 4 | 4 | 29 |
| 2012 Dodge Avenger | 554 | 3 | 7 | 34 |
| 2012 Jeep Liberty | 385 | 2 | 14 | 19 |
| 2011 Jeep Liberty | 181 | 3 | 2 | 16 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 17V640000.
Full record for the 2013 Chrysler 200 → · Recalls carrying a do-not-drive advisory → · Where this data comes from →