Page 3 of 8 · complaints 101–150 of 385

2012 Jeep Liberty complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Air BagsCrash
Filed Sep 29, 201860,000 milesNM

THREE YEARS AGO MY DAUGHTER WAS DRIVING MY JEEP. SHE HAD A FRONT END COLLISION WITH A BUILDING. THE AIR BAG DID NOT DEPLOY. SHE LITERALLY DROVE INSIDE THE BUILDING. NOW MY CURRENT COMPLAINT IS THAT SUDDENLY THE AIRBAG LIGHT IS COMING ON AND GOING OFF RANDOMLY.

Electrical System
Filed Sep 26, 201898,000 milesTX

MY BOYFRIEND WAS LOOKING AT MY JEEP BACK IN MAY/JUNE OF 2018 TO TRY TO SEE IF HE COULD FIX THE AC. HE DISCONNECTED THE BATTERY SO THAT HE COULD WORK BEHIND THE DASH WITHOUT RISK OF GETTING SHOCKED FOR ANY REASON, AS WELL AS THE WIRING TO THE 4 WHEEL DRIVE SWITCH SO IT WOULD BE OUT OF THE WAY WHILE HE WORKED BEHIND THE DASH. WHEN HE WENT TO RECONNECT THE BATTERY AND THE WIRING FOR THE 4 WHEEL DRIVE, THE VEHICLE GOT STUCK IN 4 WHEEL DRIVE. WE TRIED FOR WHAT SEEMED LIKE HOURS TO GET IT TO POP BACK TO 2 WHEEL DRIVE BUT NOTHING WORKED. WE SLOWLY DROVE IT THE FEW MILES TO BLUEBONNET JEEP IN NEW BRAUNFELS, TX TO HAVE THEM LOOK AT IT AND FIX THE AC TOO WHILE THEY HAD IT. THEY HAD MY JEEP FOR 2 WEEKS AND NOTHING GOT DONE TO REMEDY EITHER ISSUE UNTIL WE HAD TO PHYSICALLY GO IN AND SEE WHAT WAS GOING ON. WHEN WE GOT THERE THEY HADN'T WORKED ON THE JEEP HARDLY AT ALL. THEY NEVER DID A DIAGNOSTIC TO SEE WHAT THE PROBLEM WAS WITH THE 4 WHEEL DRIVE AND THEN TRIED TO REPLACE MY TRANSMISSION. WE HAD TO LOAD THE JEEP UP ON A TRAILER AND HAUL IT TO ANOTHER SHOP. THAT SHOP TOOK APART MY ENTIRE JEEP AND FOLLOWED ALL OF THE WIRES BACK TO SEE WHAT WAS WRONG. THAT'S WHEN THEY FOUND THAT COMPONENTS WERE MISSING FROM MY JEEP TO MAKE IT AN ACTUAL 4 WHEEL DRIVE. THEY MADE IT SO I CAN DRIVE IT BUT TRYING TO FIX THE 4 WHEEL COMPLETELY WILL BE COSTLY. I HAVE EXPRESSED MY CONCERNS TO CHRYSLER JEEP AND BASICALLY THEY ARE TELLING ME THAT I AM GOING TO HAVE TO PAY MORE MONEY FOR SOMETHING THAT BLUEBONNET JEEP

Unknown or Other
Filed Sep 12, 201877,000 milesIL

SKY SLIDER ON 2012 JEEP LIBERTY IS UNABLE TO CLOSE AND POPS OPEN WHILE DRIVING.THIS HAPPENS AT ANY SPEED YOU ARE DRIVING.

Air BagsCrash5 injured
Filed Sep 11, 2018122,000 milesTX

MY DAUGHTER WAS RUN OFF THE ROAD IN HER JEEP LIBERTY ON A HIGHWAY GOING ABOUT 70MPH.. SHE HIT A GUARD RAIL AND ROLLED THE JEEP. THE ONLY AIR BAG THAT DEPLOYED WAS THE STEERING WHEEL ONE AND IT ONLY CAME OUT AFTER SHE STOPPED ROLLING. NONE OF THE OTHER AIRBAGS DEPLOYED!!! THANKFULLY SHE IS ONLY BRUISED ALL OVER HER BODY. HER SEATBELT IS WHAT SAVED HER. LUCKILY THAT WORKED. I HAVE CONTACTED JEEP ABOUT THIS AND HAVEN'T HEARD BACK YET.

Air Bags
Filed Aug 30, 2018109,556 milesTX

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR INTERMITTENTLY ILLUMINATED WHILE DRIVING AT AN UNKNOWN SPEED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER AN UNKNOWN RECALL REGARDING THE AIR BAGS. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY WHILE DRIVING. THE VEHICLE WAS TAKEN TO HUNTER DODGE CHRYSLER JEEP RAM FIAT (LOCATED AT 1130 AUTO MALL DR, LANCASTER, CA 93534, (661) 948-8411), BUT WAS NOT DIAGNOSED OR REPAIRED DUE TO THE DIAGNOSTIC AND REPAIR FEES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 109,556. **TR CONSUMER STATED WE DISCOVERED I MAY HAVE HAD SOME SMALL ITEM IN THE FRONT SEAT THAT TURNED THE LIGHT ON & IT WAS NOT THE FAULT OF THE CAR. UPDATED 11/01/18*JB

Air Bags
Filed Aug 28, 2018NY

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. TOWNE CHRYSLER JEEP DODGE RAM (5130 CAMP RD, HAMBURG, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS INVALID. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air BagsCrash2 injured
Filed Aug 21, 201825,000 milesAL

I WAS ON MAJOR INTERSTATE IN BIRMINGHAM ALA. CAR ACCIDENT I WAS HIT ON LEFT SIDE AND MY AIR BAGS DID NOT DEPLOY. AND MY CAR ROLLED . I HAD A CALL BACK ON MY HEAD RESTRAINTS .?

Vehicle Speed Control
Filed Aug 20, 201860,800 milesOH

WHILE DRIVING ON THE HIGHWAY AT 70 MPH, STRAIGHT, FLAT ROAD AND THE CRUISE CONTROL WAS SET AND THE VEHICLE SUDDENLY ACCELERATED ON ITS OWN AND I WAS UNABLE TO DE-ACTIVATE THE CRUISE CONTROL WITH THE BUTTONS AND IT TOOK 2 ATTEMPTS APPLYING THE BRAKE BEFORE IT DISENGAGED. THIS HAS HAPPENED TWICE, APPROX A MONTH APART WHEN I DECIDED TO TRY AND USE THE CC AGAIN. THIS IS A VERY DISHEARTENING SITUATIOIN TO BE IN AND EVEN WORSE WHEN YOU HAVE OUR CHILD IN THE CAR AS I DID.

Air BagsCrash1 injured
Filed Aug 18, 201883,000 milesTX

TAKARA RECALL, BELIEVE AIR BAGS DIDNT DEPLOY IN ACCIDENT.

Air Bags
Filed Aug 5, 20183 milesTX

IM WRITING TO SEE IF MY VEHICLE STILL QUALIFY FOR THE RECALL AND THE JEEP IS EXPERIENCE ALL THE DESCRIPTIONS THAT ARE POSTED.

Electrical System
Filed Jul 22, 2018151,000 milesMI

TIPM ISSUE. ALL DASH LIGHTS COME ON. ALL GAUGES DROP TO ZERO EXCEPT FUEL GAUGE. AC STOPS WORKING. CAR STILL RUNS AND IS DRIVABLE, BUT YOU CAN'T SEE YOUR SPEED LIMIT. I FEEL THIS SHOULD BE RECALLED AS THIS COULD POTENTIALLY BE VERY DANGEROUS. THIS CAN HAPPEN WHILE STATIONARY OR DRIVING. ISSUE SEEMS TO COME AND GO, BUT PROBLEM STICKS AROUND MORE THAN NOT.

Engine
Filed Jul 19, 201883,000 milesMA

I HAVE OWNED THE VEHICLE FOR ABOUT 10 MONTHS THREE TIMES IN THE LAST 3 MONTHS WHILE ACCELERATING THE ACCELERATOR HAS BECOME LOCKED AT FULL THROTTLE. I POUNDED THE FLOOR FRANTICALLY TO GET IT TO RELEASE OR BECOME UNSTUCK WHILE APPLYING THE BRAKES. FORTUNATELY I HAVEN'T KILLED ANYONE OR BEEN KILLED MYSELF. THIS IS A SERIOUS ISSUE I'M DEEPLY CONCERNED ABOUT EVEN DRIVING THE VEHICLE. WHAT CAN I DO. *TT *TR

Electrical SystemFire
Filed Jul 10, 201886,000 milesNJ

WELL SERVICED VEHICLE WITH 88,000 MILES. DRIVING ON A RESIDENTIAL STREET WHEN SMOKE BEGAN COMING OUT OF CLIMATE VENTS. NOTED ENGINE TEMPERATURE GAUGE AT NORMAL. STOPPED THE CAR AND TURNED OFF. FIRE NOTED UNDER THE HOOD NEAR THE WINDSHIELD. WITHIN MINUTES, THE CAR BECAME FULLY ENGULFED AND BURNED COMPLETELY BEFORE FIRE DEPARTMENT COULD ARRIVE.

Service Brakes
Filed Jul 3, 201853,100 milesOH

FRONT AND BACK BRAKES LOCK UP. BACK DRIVER SIDE DID IT. THEN STOPPED. SMOKED FROM RUBBING. THEN QUIT. NOW TODAY JULY 3RD 18 FRONT PASSENGER LOCKED UP. SMOKED FROM HOT. PARKED IT WENT OUT LATER ALITTLE BETTER BUT THE BACK DRIVER AND FRONT PASSENGER ARE STILL HOTTER. NO LIGHTS NO WARNINGS. JUST CALIBERS NOT RELEASING GOOD. WENT OUT ON HIGHWAY YESTERDAY FINE. TODAY IN TOWN LOCKED UP.

Visibility › Sun/Moon Roof Assembly
Filed Jun 29, 201840,111 milesNY

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE SKY SLIDER'S PLASTIC PIECE INSIDE RAIL FRACTURED WHILE THE CONTACT WAS OPENING THE SKY SLIDER. DUE TO THE FAULTY PIECE, THE SKY SLIDER FAILED TO OPEN OR CLOSE. THE DEALER (ATLANTIC CHRYSLER JEEP DODGE RAM, 130 SUNRISE HWY, WEST ISLIP, NY 11795, (631) 422-0123) WAS CONTACTED AND INFORMED THE CONTACT THAT THE PARTS WERE NO LONGER AVAILABLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,111. *TT *TR

Power Train
Filed Jun 26, 201856,000 milesIN

TRANSMISSION PAN LEAKING AT 56,000 MILES. NO WAY TO CHECK FLUID LEVEL FOR NOVICE. NO WARNING LIGHT FOR LOW FLUID LEVEL, PULLING OUT INTO TRAFFIC, CAR NO LONGER MOVES STALLING IN ON COMING TRAFFIC. OPEN FURTHER INVESTIGATION, PAN RUSTED WAS SEEPING TRANS FLUID UNDER CARRIAGE SOAK, NO SMOKE FROM EXHAUST BURNING AS SHORT TRIPS. LONG TRIP FIRE HAZARD DUE TO CAT. AND HOT EXHAUST. THIS IS VERY PREMATURE TO RUST OUT. MANY COMPLAINTS ACROSS THE INTERNET AND JEEP FORUMS.

Engine
Filed Jun 19, 201844,509 milesMA

DEALER KEEPS SAYING FAULTY COILS, 4 ATTEMPTS NOW, ENGINE SHUTTERING LIKE IT WANTS TO SHIFT INTO A GEAR WHILE KEEPING A STEADY SPEED!

Air Bags
Filed Apr 4, 201874,605 milesNJ

MOON ROOF THAT CAME WITH THE CAR NOT WEATHER RESISTANT. ENTIRE ROOF CAME OFF DURING A DRIVE

Seat Belts
Filed Apr 4, 2018NY

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BINGHAMTON CHRYSLER JEEP DODGE (1279 FRONT ST, BINGHAMTON, NY 13901, (607) 771-7100) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT THEN CALLED SCOVILLE-MENO CHRYSLER DODGE JEEP, INC. AT (607) 561-7500 AND WAS ALSO INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE PARTS WERE TO BECOME AVAILABLE IN APRIL OF 2018. IN ADDITION, THE PASSENGER SIDE AIR BAG INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Mar 28, 2018125,000 milesTX

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. DON DAVIS DODGE CHRYSLER JEEP (1901 N COLLINS ST, ARLINGTON TX) WAS CONTACTED, BUT THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS), BUT THE AIR BAG INDICATOR REMAINED ILLUMINATED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000. *TT

Power Train
Filed Mar 22, 201845,000 milesFL

I HAVE HAD 3 TRANSMISSION BREAKDOWNS IN THE LAST 6 MONTHS.9/23/17, 12/6/17 AND 3/9/18. THE REPAIRS WERE DONE AT THE SAME DEALERSHIP. AUTONATION CHRYSLER DODGE JEEP RAM OF PEMBROKE PINES, 13601 PINES BLVD. PEMBROKE PINES, FL. 33027. IN EACH INCIDENT THE TRANSMISSION CUTOFF AND WOULD NOT ENGAGE ABOVE 2ND GEAR. THIS LAST TIME IN MARCH THE DEALERSHIP HAS HAD MY VEHICLE FOR 2 WEEKS AND JUST STATED THAT IT WAS A FAULTY PART. I DO NOT BELIEVE IT IS THE PART. SOMETHING IN THE TRANSMISSION IS MAKING THE PARTS FAIL. THEY REFUSE TO FIX THE TRANSMISSION AND WANT ME TO RISK DRIVING AGAIN KNOWING THAT THIS PART HAS FAILED 3 TIMES ALREADY IN 6 MONTHS. I AM A 56 YEAR OLD MALE WITH POOR EYESIGHT. THIS PART FAILURE HAS HAPPENED TO ME TWICE WHILE DRIVING ON THE HIGHWAY ALMOST CAUSING AN ACCIDENT BOTH TIME. I HAVE ALSO CONTACTED JEEP AND BEEN ASSIGNED A CASE # 33606208. I HAVE HAD TO RENT A VEHICLE TO CONTINUE TO WORK AND AM ALREADY OUT OF POCKET $468.34 IN THE LAST WEEKS. THE DEALERSHIP REFUSES TO GIVE ME A LOANER. I DO NOT BELIEVE MY CAR IS SAFE TO DRIVE BASED ON THE 3 BREAKDOWNS OF THE SAME PARTS IN THE LAST 6 MONTHS YET THE DEALERSHIP REFUSES TO REPLACE THE TRANSMISSION WHICH IS THE CAUSE OF THE BREAKDOWN. I HAVE UPLOADED THE BILLING FROM THE PREVIOUS 2 BREAKDOWNS. I NEED YOUR HELP TO INVESTIGATE THIS ISSUE FOR ME AS I AM TERRIFIED TO DRIVE THIS VEHICLE WITHOUT THE TRANSMISSION BEING CORRECTED. I FEEL I AM IN DANGER OF AN ACCIDENT.. THIS PART WILL CONTINUE TO BREAKDOWN AS EVIDENCED FROM THE

Air Bags
Filed Mar 14, 201845,000 milesTX

ALL OF THE DASHBOARD LIGHTS ARE ON. SPEEDOMETER, ODOMETER, GPS, AUTOMATIC DOOR LOCK, REMOTE START, CRUISE CONTROL, NONE OF THAT WORKS. TIRE PRESSURE WARNING LIGHTS ARE CONSTANTLY FLASHING DIFFERENT PRESSURES. EVERYTHING LIGHTS UP UPON STARTING AND STAYS ON WHILE MOVING UNTIL IT'S TURNED OFF. THIS INITIALLY HAPPENED WHEN I WAS DRIVING ON A HIGHWAY, AND MY FIRST REACTION WAS THAT I DIDN'T HAVE ANY BRAKES. IT WAS QUITE FRIGHTENING. SUBSEQUENT TO THAT THE LIGHTS WOULD GO ON AND OFF INTERMITTENTLY, BUT AFTER A FEW MONTHS THEY ARE NOW PERMANENTLY ON. THE DASHBOARD ALSO MAKES A PING NOISE EVERY MINUTE OR SO. I PURCHASED THE CAR IN 2017 AND THIS HAD NOT BEEN A PROBLEM UNTIL A FEW MONTHS AGO. THE KNOWN DANGER IS IN NOT KNOWING HOW FAST I AM GOING. THE UNKNOWN DANGER IS COULD THE BRAKES AT SOME POINT NOT WORK, OR IF I BECOME INVOLVED IN AN ACCIDENT WILL THE AIR BAGS NOT DEPLOY OR WILL THE ENGINE AT SOME POINT JUST STOP RUNNING. I HAVE BEEN TOLD IT COULD BE A FAULTY TIPM. I ALSO HAVE A 2008 JEEP LIBERTY THAT DOES NOT HAVE THIS PROBLEM, HOWEVER IT SUFFERS FROM THE SAME DASHBOARD RANDOM PING NOISE.

Electrical System
Filed Mar 6, 201881,000 milesNJ

WHEN DRIVING THE ODOMETER FLASHES BETWEEN THE MILEAGE AND THE WORD "GATE". WHEN PARKED THE WORD "GATE" COMES UP AND GOES ON AND OFF. IF THE DOORS ARE LOCKED THE ALARM GOES ON DOESN'T SHUT OFF UNTIL THE ALARM IS TURNED OFF. WHEN PARKED AND DOORS ARE NOT LOCKED THE WORD "GATE" COMES UP AND GOES ON AND OFF AS WELL.

Electrical System
Filed Mar 2, 201896,000 milesPA

SINCE I BOUGHT MY JEEP ALMOST ONE MONTH AGO I'VE ALREADY HAD TO REPLACE THE REAR HATCH ACTUATOR TONIGHT ( 4 WEEKS AFTER REPLACING IT) MY CAT IS GIVING ME SAME ERROR MESSAGE THAT THE REAR GATE IS OPEN AND ALARM GOES OFF BY ITSELF. PANIC BUTTON DOESN'T TURN IT OFF SO APPARENTLY IT'S NOT THE ALARM DISGAGING. I GO OUT TO CAR OPEN AND CLOSE MAKE SURE IT'S PROPERLY SEALED AND HORN GOES OFF AGAIN. THIS IS COMPLETELY RIDICULOUS. AM I GOING TO DROP 400.00 ON MY CAR ONCE A MONTH TO BE ABLE TO LOCK MY CAR OR HAVE MY DASH LIGHTS IN WHILE I DRIVE AT NIGHT OR IS THAT TO MUCH TO ASK OF JEEP?

Engine
Filed Jan 24, 201880,180 milesMA

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY 4X4. WHILE DRIVING OUT OF THE PARKING SPOT, THE CONTACT NOTICED THAT THE VEHICLE LEAKED OIL. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE OIL PAN ROTTED OUT AND THE OIL PAN NEEDED TO BE REPLACED. THE DEALER (495 CHRYSLER JEEP DODGE RAM, 732 ROGERS ST, LOWELL, MA 01852) AND THE MANUFACTURER WERE CONTACTED, BUT NEITHER WERE ABLE TO PROVIDE ASSISTANCE. THE FAILURE MILEAGE WAS 80,180. *TT

EngineFire
Filed Jan 22, 201869,400 milesMA

TL* THE CONTACT OWNED A 2012 JEEP LIBERTY. WHILE DRIVING 60 MPH, THE CONTACT WAS ALERTED BY ANOTHER MOTORIST TO EVACUATE THE VEHICLE. UPON EXITING THE VEHICLE, THE CONTACT NOTICED THAT VEHICLE WAS ENGULFED IN FLAMES. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 69,400. *BF *TR

Electrical System
Filed Jan 19, 20185,700 milesNJ

DOORS WILL NOT LOCK , WITH EITHER THE BUTTON OR FOB, AND AUTOMATIC LIGHTS OCCASIONALLY DO NOT WORK. THE MECHANIC SAID IT WAS THE TOTALLY INTEGRATED POWER MODULE AND WOULD COST @ 1100 TO REPLACE. THIS IS 2ND TIME IT HAS TO BE REPLACED . @ 2-3 YEARS AGO THE HORN KEPT BEEPING AND THE TIPM HAD TO BE REPLACED

Power Train
Filed Jan 16, 201838,100 milesMA

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT NOTICED THAT THE TRANSMISSION PAN WAS FRACTURED WITHOUT WARNING. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 38,100. *BF *TR

Air Bags
Filed Jan 16, 2018GA

TAKATA RECALL I HAVE BEEN TOLD BY THE JEEP DEALERSHIPS THAT THEY HAVE NOT BEEN GIVEN THE PRODUCT NEEDED TO REPLACE THESE DEFECTIVE AIRBAGS IN MY CAR. I DO NOT FEEL SAFE LETTING FAMILY MEMBERS OR MYSELF DRIVE THIS CAR WITH THE POTENTIAL OF THE FAULTY AIRBAG DEPLOYING. WE NEED THIS CAR FIXED BECAUSE WE NEED IT TO DRIVE.

Unknown or Other
Filed Jan 13, 201895,200 milesPA

CAR ALARM STARTED GOING OFF WHEN CAR WAS PARKED AT MY PLACE OF BUSINESS FOR NO APPARENT REASON, WENT OUT GOT IT OFF AND NOT EVEN 5 MINUTES LATER IT STARTED AGAIN. GOT IN THE CAR AND THE REAR HATCH WARNING LIGHT WAS ON SO I OPENED AND CLOSED IT LOOKED TO BE SECURE SO I TRIED LOCKING AGAIN AND ALARM WENT OFF AND WARNING LIGHT WAS STILL ON. REAR GATE IS NOT OPEN AND CANNOT LOCK MY VEHICLE WITHOUT THE ALARM GOING OFF. IT LOOKS LIKE THIS IS A VERY COMMON ISSUE AS THERE IS NOT A PROPER SEAL ALLOWING WATER TO LEAK INTO THE WINDOW. I LOOKED AT THE LATCHES AND THEY BOTH APPEAR TO BE CORRODED AND RUSTY FROM SAID WATER DAMAGE!

Air Bags1 injured
Filed Jan 12, 2018153,000 milesOH

STARTED MY 2012 JEEP LIBERTY AND STARTED TO PULL OUT, AIRBAG LIGHT CAME ON. AS I PULLED FROM A PARKING LOT ONTO A STREET THE DRIVERS SIDE AIRBAG DEPLOYED. NO ACCIDENT OR COLLISION OF ANY TYPE.

Visibility/Wiper
Filed Jan 10, 201842,000 milesSC

THE CLAMPS HAVE BROKEN ON THE DRIVER'S SIDE WINDOW TRACT. THIS IS PREVENTING THE WINDOW TO RAISE OR LOWER. I HAVE TO EITHER RAISE OR LOWER THE WINDOW BY PLACING MY HANDS ON THE GLASS.I HAVE HAD THIS PROBLEM BEFORE IN MY 2010 JEEP LIBERTY. I WAS STATIONARY WHEN THIS HAPPENED AFTER TRYING TO ROLL MY WINDOW DOWN.

Air Bags
Filed Jan 2, 201885,000 milesMI

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT STATED THAT THE HEATER BOX DID NOT PRODUCE HEAT. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN REPLACED THE HEATER BOX. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT OFFER ASSISTANCE. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS) AND 17V640000 (SEATS, AIR BAGS). THE FAILURE MILEAGE WAS 85,000. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 28, 201769,285 milesVA

TAKATA RECALL: MANUFACTURER NUMBERT56 NHTSA RECALL NUMBER17V-640; TOOK VEHICLE TO HALL JEEP AUTOGROUP: NOT TOLD PARTS UNAVAILABLE FOR REPAIR - FOUND OUT ONLY BY READING THE RECEIPT AFTER 3 HOURS AT DEALER. VEHICLE ONLY HAS 69,285 MILES AND SUFFERING FAILURES: STEERING RACK ASSEMBLY: NOT TOLD MY STEERING FAILED AN INSPECTION - POWER STEERING LEAK NOTED ON RECEIPT; REPAIR ESTIMATE $1,600. I HAD BEEN DRIVING UNDER NORMAL CONDITIONS AND FOUND OUT INADVERTENTLY WHEN I BROUGHT MY VEHICLE TO DEALER FOR AIRBAG RECALL. HEAT BLOWER ABRUPTLY STOPPED WORKING: POWER MODULE DETERMINED TO HAVE SHORTED; REPAIR ESTIMATE $235; NORMAL DRIVING CONDITIONS, SUDDENLY STOPPED BLOWING HEAT

Air Bags
Filed Dec 18, 2017VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2012 JEEP LIBERTY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V640000 (SEATS, AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (WHITTEN BROTHERS OF RICHMOND, 10701 MIDLOTHIAN TURNPIKE, RICHMOND, VA 23235) WAS CONTACTED AND CONFIRMED THAT THE PARTS WOULD NOT BE AVAILABLE FOR THE RECALL REMEDY UNTIL APRIL OF 2018. THE MANUFACTURER WAS CONTACTED AT 877-426-5337 AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. A CASE NUMBER WAS PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Dec 18, 2017AR

NEED ORC MODULE REPLACED DUE TO A RECALL T56. RAN MY VIN NUMBER AND IT STATES THERE IS A RECALL AND PARTS ARE AVAILABLE. WENT TO DEALERSHIP AND THEY STATE THERE IS NO PARTS AVAILABLE FOR MY JEEP AND WILL NOT BE AVAILABLE UNTIL APRIL 2018. WHY IS NHTSA STATING THERE IS A PART AVAILABLE? I WAS TOLD WITH THIS RECALL THERE IS 14 DIFFERENT PARTS AND MY PART CSKDT562AA WAS NOT AVAILABLE.SO AM I GOING TO HAVE TO RISK DRIVING MY JEEP AND PRAY I DO NOT HAVE A WRECK? I HAVE HAD A CERVICAL FUSION AND VERY AFRAID TO DRIVE MY ONLY VEHICLE. SOMEONE NEEDS TO STEP UP AND DO SOMETHING EVEN IF IT TAKES LOANING ME ANOTHER VEHICLE.

Engine
Filed Dec 14, 201743,600 milesNJ

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY, THE CONTACT NOTICED A PUDDLE OF OIL UNDERNEATH THE VEHICLE. THE VEHICLE WAS TAKEN TO BOARDWALK HONDA (6807 TILTON RD, EGG HARBOR TOWNSHIP, NJ 08234, PHONE: (609) 641-1900) WHERE IT WAS DIAGNOSED THAT THERE WAS A SLIGHT CRACK IN THE OIL TANK AND NEEDED TO BE REPAIRED. THE CONTACT WAS ADVISED TO TAKE THE VEHICLE TO A JEEP DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE TO A CHRYSLER DEALER WHERE THERE WOULD BE A DIAGNOSTIC TESTING FEE. THE APPROXIMATE FAILURE MILEAGE WAS 43,600.

Air BagsCrash1 injured
Filed Dec 8, 201720,000 milesCO

TL* THE CONTACT OWNED A 2012 JEEP LIBERTY. WHILE BEING DRIVEN HIGHWAY SPEEDS, THE VEHICLE WAS INVOLVED IN A FRONT END COLLISION AND ROLLED OVER. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD WHERE IT WAS DEEMED DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THERE WAS ONE INJURY THAT REQUIRED MEDICAL ATTENTION. THE CONTACT SUFFERED A CONCUSSION AND SEVERE UPPER BODY PAIN. THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER. THE FAILURE OCCURRED WITHOUT WARNING. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. SEE ALSO ODI 11048288. *DSY

Unknown or Other
Filed Dec 4, 201791,000 milesNJ

THE SKY VIEW ROOF MALFUNCTIONED, CAME LOOSE BEGAN TO CATCH AIR. I BELIEVED THAT IF I WAS GOING FASTER IT WOULD HAVE BLOWN OFF. THE ROOF CAME OFF ITS TRACK. IT NEEDED REPAIR TO REPLACE "PINS AND RESET THE SWITCH" I WAS TOLD BY THE MECHANIC THIS IS A CHRONIC ISSUE AND A COSTLY ONE. THE VEHICLE WAS IN MOTION ON AN OFF RAMP I WAS GOING APX. 35.MPH THE USED CAR DEALER WARRANTED THE REPAIR BUT STATED IT WAS LIKELY TO HAPPEN AGAIN.

Air Bags
Filed Nov 29, 201782,820 milesRI

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. WHEN THE VEHICLE WAS STARTED, THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE WITHOUT AN ISSUE. THE VEHICLE WAS TAKEN TO PLANET CHRYSLER JEEP DODGE RAM (400 EAST CENTRAL STREET, FRANKLIN MA 02308) WHERE IT WAS DIAGNOSED THAT THE ORC MODULE NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE, BUT WOULD BE AVAILABLE IN A FEW DAYS. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO PROVIDE ANY ASSISTANCE. THE FAILURE MILEAGE WAS 82,820.

Air Bags
Filed Nov 24, 201757,000 milesAZ

AIRBAG LIGHT CAME ON WHEN VEHICLE WAS STARTED. DEALER STATES TODAY (11/24/17)THE ISSUE IS WITH THE AIRBAG CONTROL MODULE AND THE UNIT NEEDS TO BE REPLACED.

Air BagsCrash1 injured
Filed Nov 24, 201712,000 milesCA

I WAS INVOLVED IN AN ACCIDENT IN MY 2012 JEEP LIBERTY WHEN ANOTHER DRIVER PULLED LEFT I FRONT OF ME TO MAKE THEIR RIGHT TURN INTO A PARKING LOT. MY TRUCK DROVE OVER HI AND ON THE WAY DOWN STRUCK A PARKED CAR AND FLIPPED OVER ON TO ITS HOOD. THE ENTIRE INTERIOR CAVED IN DIRECTLY ON TO MY HEAD AND NOT A SINGLE AIR BAG DEPLOYED. I WAS HOSPITALIZED AND WAS ALREADY HANDICAPPED SO THIS EXACERBATED MY INJURIES PRONOUNCEDLY AND THE INCREASED PAIN, BOTH PHYSICAL AND MENTAL, LED TO MY WIFE LEAVING, LOSS OF EMPLOYMENT, FAMILY, YOU NAME IT AND IT'S BEEN LOST BECAUSE OF THIS ACCIDENT. WHEN YOU SEE PICS, YOU'LL UNDERSTAND WHY PARAMEDICS WERE SHOCKED I WAS ALIVE AT ALL. -[XXX] (1ST 2 PICS ARE EXTERIOR, 3RD PIC IS OF MY DRIVER'S SEAT ITSELF AND HOW I MANAGED AVOIDING BEING SPLIT IN 1/2 IS BEYOND ME.) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR SEE ALSO ODI 11053500. *DSY

Air Bags
Filed Nov 21, 2017MD

MY AIRBAG LIGHT CAME ON AND WILL NOT GO OUT. THE DEALER CHECKED IT AND SAID I NEED A NEW OCCUPANT RESTRAINT MODULE. IT IS MY UNDERSTANDING THAT THIS IS A COMMON COMPLAINT FOR THESE CARS. IS THERE A RECALL THAT COVERS THIS PROBLEM?

Air Bags
Filed Nov 20, 201769,000 milesVA

THE AIRBAG LIGHT HAS GONE ON AND OFF WHEN DRIVING THEN WENT BACK ON AND HAS STAYED ON. THE CAR WAS MAKING A HUMMING NOISE AND HESITATED ON ACCELERATION. HAD TO REPLACE FUEL PUMP DUE TO BARRING LOSE, REPLACE SPARK PLUGS - COST $787.00

Air Bags
Filed Nov 13, 2017CA

OCCUPANT RESTRAINT CONTROLLER (ORC) MODULE FAILED. THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED WHILE THE VEHICLE WAS IN OPERATION. ELECTRICAL OVER-STRESS OF A RESISTOR IN THE OCCUPANT RESTRAINT CONTROL MODULE DRIVER'S SIDE POWER MASTER WINDOW SWITCH (PMWS) FAILED. THE POWER WINDOW FAILED ON DRIVERS SIDE AND ALSO A DOOR LOCK FAILURE.

Electrical System
Filed Nov 6, 201739,600 milesMI

ON OCCASION THE RIGHT SIDE OF THE SPEEDOMETER WILL NOT LIGHT UP. CONTACTED CHRYSLER ABOUT THIS ISSUE FOR ASSISTANCE BUT SAID THAT IT WAS TOO OLD (THE JEEP DIDN'T LEAVE THE DEALERSHIP LOT TILL 2013 SO 4 YEAR OLD) TOOK IT IN AND THEY SAID THE DASH IS FAILING. THEY ALSO STATED THAT THE LIGHT ARE INTEGRATED IN TO THE BORED. THE JEEP ONLY HAS 40,000 MILES ON THE ODOMETER AND SHOULD NOT BE FAILING SO EARLY. THIS HAPPENS WHILE MOVING OR SITTING.THIS IS A SAFETY ISSUE DUE TO NOT BEING ABLE TO SEE THE SPEED AND THEY CAME OUT AND SAID THE THE DASH IS FAILING AND NEEDS TO BE REPLACED. I WILL ADD THAT A NEW CLUSTER JUST FOR THE PART IS $400.

Air Bags
Filed Oct 30, 2017105,000 milesWA

TL* THE CONTACT OWNS A 2012 JEEP LIBERTY. UPON STARTING THE VEHICLE, THE AIR BAG WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO DICK HANNAH DODGE (3517 NE AUTO MALL DR, VANCOUVER, WA 98662 (360) 944-3276) WHERE IT WAS DIAGNOSED WITH A DEFECTIVE ORC MODULE. THE CONTACT STATED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 13V282000 (ELECTRICAL SYSTEM, AIR BAGS). THE CONTACT STATED THAT THE RECALL REMEDY STATED THAT THE DEALER WOULD FLASH THE TOTALLY INTEGRATED POWER MODULE (TIPM) OR REPLACE THE MODULE. THE CONTACT STATED THAT THE DEALER FLASHED THE TIPM; HOWEVER, SINCE THE REMEDY FAILED, THE MANUFACTURER AND DEALER NEEDED TO REPLACE THE MODULE PER THE RECALL REMEDY. THE DEALER STATED THAT THE MANUFACTURER WOULD ONLY PAY FOR FLASHING THE TIPM. THE CONTACT STATED THAT THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 105,000.

Air Bags
Filed Oct 20, 201757,000 milesFL

LAKELAND, FL TWO DAYS AGO MY AIRBAG LIGHT FLASHED ON AND THEN STAYED ON. YESTERDAY TOOK IT TO LAKELAND DODGE DEALERSHIP AND WAS TOLD THE OCR MODULE WAD BAD AND IT WOULD COST AROUND $700.00 TO FIX.

Power Train
Filed Oct 18, 201750,000 milesNY

WHILE DRIVING MY JEEP I WILL PRESS MY GAS PEDAL AND WILL EITHER GO 20MPH OR NOT MOVE. THE RPM GO UP BUT WILL BARELY MOVE. IN ORDER TO GET IT TO STOP I HAVE TO SHUT OFF JEEP AND RESTART IT AND THEN IT WORKS FINE. ALSO CHECK ENGINE LIGHT CAME ON WITH A CODE P0869. TOOK BACK TO DEALERSHIP SHOWED THEM THE CODE AND VIDEO OF WHAT MY JEEP IS DOING. THEY SAID THERE WAS NOTHING THEY CAN DO UNLESS IT HAPPENS WHEN THEY HAVE IT. IT'S BEEN TO THE DEALERSHIP 5 TIMES. DOES ANYONE HAVE ANY IDEA WHAT MY CAUSE THIS PROBLEM?

Service Brakes
Filed Oct 18, 2017103,000 milesVA

MY JEEP HAS HAD TROUBLE SWITCHING FROM DEFROST TO VENT OR FLOOR SINCE I PURCHASED IT. RECENTLY I HAVE BEEN UNABLE TO USE THE HEAT IN MY JEEP AND IT IS VERY COLD IN THE MORNINGS. I HAVE BEEN ADVISED IT IS THE HVAC BLEND DOOR ACTUATOR. I HAVE READ REVIEWS ONLINE WITH A LOT OF PEOPLE HAVING THE SAME ISSUES AND WAS ALSO ADVISED BY A COWORKER THAT JEEPS HAVE A LOT OF RECALLS FOR PROBLEMS SUCH AS THIS. I WOULD LIKE TO REPORT THE ISSUE IN THE EVENT THE JEEP COULD BE RECALLED FOR THIS BEFORE I SPEND A LARGE AMOUNT OF MONEY TRYING TO HAVE IT REPAIRED. THE HEAT WILL NOT WORK AT ALL, IT DOES NOT MATTER IF THE VEHICLE IS IN MOTION OR SITTING IN PARK. MY PASSENGER WINDOW WILL NOT ROLL DOWN WHEN BEING ATTEMPTED FROM THE PASSENGER SIDE. THE DRIVER HAS TO ROLL THE WINDOW DOWN. MY JEEP WAS IN PARK AND ANOTHER VEHICLE BACKED INTO IT, SLIGHTLY BUMPING THE FRONT BUMPER OF MY JEEP. MY JEEP WAS IN PARK WITH NO PASSENGERS INSIDE BUT ROLLED BACKWARDS SEVERAL FEET. THE JEEP WAS BARELY TAPPED THEREFORE, CONSIDERING IT WAS IN PARK, SHOULD NOT HAVE ROLLED BACKWARDS THAT FAR. I TRAVEL WITH KIDS IN MY VEHICLE, THIS IS FRIGHTENING.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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