2001 Jeep Cherokee complaints

DOOR HINGES FAIL AND CAUSE DOOR TO BECOME UNALIGNED. THIS CAUSES THE LOCK LATCH TO BUMP AGAINST THE HOOK. THIS HAS CAUSED THE LATCH TO BREAK OFF INSIDE OF THE DOOR.*AK

WHILE DRIVING, THE FRONT END SHOOK. THE DEALER REPLACED THE FRONT ROTORS EIGHT TIMES, BUT THE PROBLEM RECURRED. THE DEALER DID NOT KNOW WHY THE ROTORS WERE WEARING OUT PREMATURELY. *AK THE DEALER SUGGESTED THAT THE ROTORS COULD NOT BE FIXED PROPERLY BECAUSE OF THE SUBSTANDARD PARTS CHRYSLER USED. THE VEHICLE WOULD RIDE ROUGH AND THE BRAKES SEEMED TO SQUEAK ONLY WHEN IT RAINED. *SC *JB

I USUALLY DRIVE BACK ROADS UNDER 50 MILES PER HOUR. MY HUSBAND HAD TAKEN MY 2001 JEEP CHEROKEE SPORT ON THE INTERSTATE AND A CAR SWITCHED LANES INFRONT OF US CAUSING HIM TO HAVE TO BRAKE QUICKLY. THE FRONT OF MY CAR SHOOK SO HARD WE ALMOST WENT INTO A JERSEY WALL. UNTIL THAT VEHICLE WAS UNDER 40 MILES PER HOUR THE FRONT END WAS SHAKING SO VIOLENTLY IT WAS BARELY CONTROLABLE. IF I WOULD HAVE BEEN DRIVING IT MAY VERY WELL HAVE CAUSED A SERIOUS ACCIDENT. THE PROBLEM WITH MY VEHICLE WAS COVERED UNDER SERVICE BULLETIN 0500401. WHAT WE EXPERIENCED WAS NOT MINOR PULSATION. THE FRONT ROTOR WAS VISIBLY WARPED! WHEN I CALLED JEEP CUSTOMER SERVICE ABOUT THE PROBLEM THEY ADMITTED THAT THEY WERE AWARE THAT THE FRONT ROTORS WOULD WARP UNDER CONDITIONS OF HIGH HEAT OR HIGH ROAD SALT USE. THIS WAS NOT A RECALL NOR DID THEY OFFER TO MEET PART OF THE COST OF REPAIR ($700). BUT THE COMPOSITE OF THE BRAKE ROTOR HAS SINCE BEEN CHANGED SO THAT THIS PROBLEM NO LONGER HAPPENS. WE WERE LUCKY TO NOT HAVE A VEHICLE IN THE LANE NEXT TO US AND WE WERE LUCKY NOT TO HAVE HIT THE JERSEY WALL. I WANTED TO MAKE YOU AWARE OF THIS BECAUSE THE NEXT PERSON MAY NOT BE SO LUCKY.

WHILE DRIVING VEHICLE OVERHEATED. VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP, AND MECHANIC DETERMINED THAT INTAKE MANIFOLD CRACKED, AND COOLANT SPILLED INSIDE THE ENGINE. TECHNICIAN INDICATED THE NEED TO BE REPLACE THE ENTIRE ENGINE, VEHICLE HAD ONLY 58,000 MILES. *AK

WHILE DRIVING 45 MPH AND WITHOUT WARNING DRIVER'S SIDE WINDOW FELL DOWN INSIDE OF THE DOOR FRAME. CONSUMER WAS UNABLE TO RETRIEVE IT. CONSUMER DROVE THE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC INFORMED THE CONSUMER THAT THIS OCCURRED BEFORE. CONSUMER MUST RENDER PAYMENT BECAUSE THIS VEHICLE WAS NOT ON RECALL. *AK

WHEN APPLYING THE BRAKE FRONT END VIBRATED. DEALER DETERMINED THAT FRONT AND REAR ROTORS WERE WARPED. *AK

AFTER DRIVING MY VEHICLE FOR APPROX 20 MINUTES I NOTICE SMOKE COMING FROM THE FRONT OF THE HOOD. I OPENED THE HOOD AND FOUND THAT THE HOSE LEADING FROM THE ENGINE WAS VERY. MY TEMPERATURE GAUGES ALL REGISTERED NORMAL SO I ADDED SOME ENGINE COOLANT AND DID NOT DRIVE THE VEHICLE UNTIL THE NEXT AM. AFTER A 3 MILE DRIVE TO WORK SAME SITUATION AGAIN. I TOOK THE CAR TO MY MECHANIC AND WAS TOLD THE RADIATOR HAD ROTTED AND NEED TO BE REPLACED. ODD SINCE THERE WAS NO INDICATION PRIOR TO THE SMOKE.*AK

I PURCHASED A NEW 2001 CHRYSLER CHEROKEE JEEP. (4.0 LITER IN LINE 6 CYLINDER.) APPROX. 2 YEARS AFTER PURCHASE DATE (50,000 MILES DRIVEN), THE CAR WAS OUT OF WARRANTY AND I WAS INFORMED BY A REGISTERED CHRYSLER DEALER THAT THE CAR NEEDED A NEW ENGINE. THE EXPENSE TO PERFORM THE DIAGNOSTIC WORK AND INSTALL REPLACEMENT ENGINE AND RELATED PARTS AMOUNTED TO $4,500. I WAS A DILIGENT CAR OWNER WITH A VERY SMALL INCOME, A SINGLE PARENT WHO HAS TO WORK, AND A 5 YEAR CAR-PAYMENT PLAN -- IN ESSENCE, I CHANGED THE OIL, TOOK THE CAR FOR ANY SERVICE OR REPAIR NEEDED. I GATHER FROM CALLS TO CHRSYLER AND MY JEEP DEALERSHIP THAT I JUST GOT A "BAD" ENGINE AND BECAUSE IT'S OUT OF THE 2-YEAR WARRANTY THERE IS NO COURSE OPEN TO ME TO BE REIMBURSED FOR THE REPAIRS DONE. OBVIOUSLY, SINCE I STILL HAVE 3 YEARS LEFT ON MY CAR PAYMENTS I COULD NOT JUST WALK AWAY AND LEAVE THE CAR. I NEED HELP. PLEASE ADVISE WHAT I CAN DO. THANK YOU IN ADVANCE FOR YOUR TIME. BEST REGARDS, GENEVIEVE GLASSON. *JB

THE END OF 2001 WE SAW THE PAINT WAS CRACKING ON OUR 201 JEEP CHEROKEE. WE BROUGHT IT TO THE DEALER WE BROUGHT IT FROM AND THEY REFUSED TO REPAIR THE HOOD AND FRONT OF OUR JEEP. THE REFUSAL WAS MADE DUE TO THE FACT THAT IT HAS BEEN REPAINTED ONCE. WE BOUGHT THE VEHICLE NEW AND HAVE NOT DONE ANY WORK TO IT. WE ARE CURRENTLY PERPARING FOR SMALL CLAIMS COURT TO HAVE IT REPAIRED. THIS IS OUR FOURTH JEEP AND OUR LAST BECAUSE OF THIS. THIS PROBLEM SHOULD HAVE BEEN TAKEN CARE OF AT OUR DEALER AND SHOULD NEVER HAVE HAD TO GO THOUGH THIS HASSEL. THE VEHICLE WAS BOUGHT AT FOREST LAKE CHRYSLER/DODGE/JEEP IN FOREST LAKE, MINNESOTA. THIS IS SUPPOSE TO BE A FIVE STAR DEALERSHIP.

WHEN VEHICLE IS STARTED YOU CAN SMELL GAS FUMES, WITHIN MINUTES THE CHECK ENGINE LIGHT COMES ON. VEHICLE IS TAKEN INTO DEALER. DEALER TESTS IT AND SAYS IT A LEAK. THEY CAN'T FIND IT AND THEY RESET THE LIGHT. WITHIN 2 WEEKS THE SAME THING HAPPEN. THEY REPLACED THE GAS CAP A FEW TIMES AND CHANGED A GASKET ABOVE THE FUEL TANK. THIS MADE NO DIFFERENCE. JUST RECENTLY THE VEHICLE HAS BEEN INTO THE DEALER TWICE IN A MONTH. THE DEALER SUGGESTED TRADING IN THE VEHICLE AND CHANGED THE GAS CAP AGAIN. THE LAST TIME THE VEHICLE WAS IN THEY SUGGESTED A TUNE UP, WHICH IS NORMALLY DONE WITHIN SUGGESTED TIMES ANYWAYS, BUT DID IT AND CHARGED US FOR IT. AGAIN SAME THING HAPPENED. VEHICLE WAS TAKEN TO NEAR BY SERVICE DEPARTMENT TO BE TESTED.RESULTS (LARGE LEAK)..THE PROBLEM HAS BEEN ONGOING , NOTHING IS BEING DONE TO SOLVE IT.

WHEN BRAKES ARE APPLIED THE VEHICLE SHAKES, AND DRIVER CAN HEAR METAL GRINDING. THE FRONT AND REAR BRAKES NEED REPLACEMENT EVERY 30,000 MILES. *AK

VEHICLE MOVED FORWARD AND CRASHED INTO ANOTHER CAR WHILE PARKED. *LA (NAR) *CB

WHILE APPLYING THE BRAKES VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. DROVE THE VEHICLE TO DEALER FOR ANALYSIS, AND MECHANIC NOTICED THAT THE BRAKE ROTORS NEEDED TO BE REPLACED. *AK

WHILE DRIVING 65 MPH DRIVER APPLIED THE BRAKES AND THE PEDAL WENT TO THE FLOOR, CAUSING THE VEHICLE TO HIT A POLE AND ROLE THREE TIMES. VEHICLE LANDED UPSIDE DOWN ON AN EMBANKMENT. UPON IMPACT, THE AIRBAGS DID NOT DEPLOY. THE DRIVER SUSTAINED BACK AND NECK INJURIES, AND WAS TRANSPORTED BY AMBULANCE TO HOSPITAL.*AK

WHILE DRIVING AT 55 MPH THE CONSUMER'S VEHICLE WAS INVOLVED IN AN ACCIDENT WITH A DEER. UPON IMPACT THE AIR BAGS DID NOT DEPLOY. *AK *NLM

VEHICLE WAS PARKED IN THE HOTEL PARKING LOT AND WITHOUT WARNING THE VEHICLE WENT INTO REVERSE, HITTING THE DRIVER BEFORE STOPPING. DEALER HAS BEEN CONTACTED.*AK

CONSUMER STATES THAT THE STEERING WHEEL "SHIMMERS" EXCESSIVELY WHEN DRIVING MAKING IT DIFFICULT TO MAINTAIN VEHICLE CONTROL. DEALER DIAGNOSED CRACKED STEERING COLUMN. *AK

ENGINE LIGHT ILLUMINATED. VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED A PUMP ON 6/4/2003. ON 6/5/2003 THE ENGINE LIGHT ILLUMINATED AGAIN, BECAUSE THE DEALER INSTALLED THE WRONG PUMP, HOWEVER THE PROBLEM CONTINUED. *AK PH *JB

ON THE WAY TO THE DEALERSHIP, THE BRAKES LOCKED UP AND THE CONSUMER'S VEHICLE REAR ENDED ANOTHER VEHICLE. *AK *PH THE DEALER REPLACED THE ROTORS. *JB

THE FRONT ROTORS WERE WORN WHICH CAUSED EXTENDED STOPPING DISTANCE. *JB THE FRONT BRAKE ROTOR HAD DISINTEGRATED. THE BRAKE PADS ONLY MADE CONTACT WITH 75 PERCENT OF THE ROTORS. *SCC *JB

THE BRAKES SHIMMIED AND SHUDDERED EXCESSIVELY WHEN APPLIED, SINCE THE VEHICLE PURCHASED. DEALER DIAGNOSED CAUSE AS DEFECTIVE ROTORS.*AK *CB *JB

WHEN BRAKE PEDAL IS DEPRESSED THE ENTIRE VEHICLE SHAKES SEVERELY. CAUSE UNKNOWN.*AK

DEALER REFUSING TO HONOR RECALL BECAUSE CONSUMER DID NOT BUY VEHICLE FROM THEM. PLEASE PROVIDE FURTHER INFORMATION.*AK

CONSUMER WAS HAVING BRAKE PROBLEMS. ALSO S WHILE DRIVING STEPPED ON THE BRAKES AND THEY DID NO WORK. DEALER WAS CONTACTED AND STATED THAT THE BRAKES GOT TOO HOT AND THAT THEY COULD'N DO ANY THING ABOUT IT.*AK

THE VEHICLE SHUT OFF WHILE DRIVING. THE DEALER HAS REPLACED THE IGNITION SWITCH SEVERAL TIMES BUT THE PROBLEM STILL OCCURS. *NLM

WHILE DRIVING 40 MPH THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION YET NEITHER AIR BAG DEPLOYED. *NLM

FRONT DISC BRAKE ROTORS ARE WARPING APPROXIMATELY EVERY 10,000 MILES. THIS CAUSES THE BRAKE PEDAL TO PULSE AND THE STEERING WHEEL TO ROTATE A FEW DEGREES LEFT AND RIGHT DURING BRAKING. JEEP'S WARRANTY SPECIFICALLY EXCLUDES BRAKE ROTORS AFTER 12,000 MILES, LEADING ME TO THE CONCLUSION THAT THEY ARE AWARE THAT THERE IS A DESIGN OR MATERIAL PROBLEM WITH THE BRAKE ROTORS. ROTORS SHOULD LAST LONGER THAN THE BRAKE PADS. *NLM

THE ROTORS ARE WARPED ON MY JEEP AFTER LESS THAN 20,000 MILES. THIS MAKES IT VERY DIFFICULT TO STOP WHEN APPLYING THE BRAKES AND THE ENTIRE VEHICLE SHAKES VIOLENTLY INCLUDING THE STEERING WHEEL. OBVIOUSLY THIS IS A DEFECT THAT DAIMLER CHRYSLER IS AWARE OF. TOO BAD THEY WON'T ADMIT IT. HOPEFULLY IT WILL BE BECOME A RECALL. *NLM

THE VEHICLES MALFUNCTION SENSOR LIGHT ILLUMINATED AND TO STAYED ON. THE DEALER WAS UNABLE TO DUPLICATE THE PROBLEM. *NLM

THE ROTORS WERE WARPED, WHICH CAUSED THE VEHICLE TO EXPERIENCE EXTENDED STOPPING DISTANCE. *JB

WHILE DRIVING THE VEHICLE 55 MPH THE VEHICLE HAD A HEAVY VIBRATION. THE DEALER INSPECTED THE VEHICLE AND REPLACED THE DRIVE SHAFT YET THE VIBRATION STILL OCCURRED. *NLM

FRONT END OF VEHICLE SHAKES VIOLENTLY AT HIGHWAY SPEEDS, CAUSING A LOSS OF STEERING CONTROL. DRIVER MUST COME TO A NEARLY COMPLETE STOP IN ORDER TO GAIN CONTROL OF THE VEHICLE. IT'S BEEN BROUGHT BACK TO SEVERAL DEALERS, UNDERGOING OVER $1,000 IN REPAIRS, BUT NOTHING HAS SOLVED THIS PROBLEM. BEGAN AT 18,000 MILES AND CONTINUING NOW AT 58,000 MILES. *JB

THE CONSUMER FELT THAT THE REAR SEAT BELTS WERE NOT SAFE TO USE. THE SHOULDER BELT IS MOUNTED SO FAR BACK IS PRACTICALLY WRAPS AROUND YOUR NECK. *NLM PH

THE ROTORS ON THE VEHICLE WERE WARPED. *JB *TS

THE DRIVERS SEAT FRAME WAS OFF TRACK. *NLM

THE VEHICLE EXPERIENCED SUDDEN ACCELERATION. DEALER NOTIFIED. *NLM

WHILE DRIVING THE TRANSMISSION DECELERATED EVEN WHEN THE DRIVERS FOOT WAS ON THE ACCELERATOR, IT ALSO BECAME HARD FOR THE DRIVER TO CONTROL THE VEHICLE. *NLM

WHILE DRIVING MY 2001 JEEP CHEROKEE I HAD SMALL OBJECTS FALL OFF MY CENTER ARM REST AND HIT MY GEN 3 SEAT BELT LATCH CAUSING IT TO OPEN. THIS HAS HAPPENED TWICE. I HAVE NOTICED THAT JEEP HAS UPGRADED TO THE GEN 4 LATCH. WHY HASN'T THERE BEEN A RECALL ON THIS ISSUE? EVERY DAY SEEMS TO BRING A NEW STORY OF ANOTHER FATAL ACCIDENT INVOLVING A DAIMLER CHRYSLER PRODUCT WITH A FAULTY SEAT BELT LATCH. *JB

THE VEHICLE JERKED AT ANY SPEED.*JB

CAR SKIDS, HYDROPLANES AND DOVETAILS IN EVEN SLIGHTLY WET ROAD CONDITIONS. RECENTLY, THE CAR HYDROPLANED INTO A FALLEN TREE ON A HIGHWAY OFF-RAMP, CAUSING EXCESSIVE DAMAGE TO THE VEHICLE.

AFTER RECALL ON THE INTAKE MANIFOLD WAS DONE, THE CONSUMER CAN "STRONGLY" SMELL GAS. DEALER NOTIFIED. PH

WHILE DRIVING, THE DRIVER SIDE SEAT FRONT, SNAP OFF FROM THE SEAT BRACKET MOUNT, WITHOUT CAUSE. THIS RESULTED IN THE SEAT BEING MOBILE. THE DEALERSHIP IS REPLACING THE PART. PLEASE PROVIDE MORE DETAILS. TS *DT

THE AXLES MAKE NOISE WHILE TRAVELING ON THE HIGHWAY. PLEASE PROVIDE ADDITIONAL INFORMATION DEALER IS AWARE OF THE PROBLEM. TS

THE CONSUMER HAS A UP LIFT SUSPENSION PACKAGE CAUSING THE FRONT END TO BOUNCE BACK AND FORTH. AND THE VEHICLE VIBRATES PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. TS

CONSUMER CALLED COMPLAINING ABOUT HAVING A PROBLEM WITH THE STEERING PUMP. ALSO STATED THAT IT HAS BEEN REPLACE THREE DIFFERENT TIMES ON THE LAST SIX MONTHS AND NOW IT IS HAPPEND AGAIN FOR THE FORTH TIME. DEALER WAS CONTACTED AND STATED THAT THE LEMON LAW WILL ONLY COVER THREE TIMES AND NOTHING ELSE. TS

WHILE DRIVING THE VEHICLE AT 60MPH THE BOLTS OF THE GEAR BOX OF THE POWER STEERING BROKE AND CONSUMER LOSE CONTROL OF THE STEERING WHEEL. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION . TS

CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED THE ENGINE LIGHT COMES ON AND WILL STAY ON THE REMAINDER OF THE TIME THE VEHICLE IS IN MOVEMENT. DEALER NOTIFIED TS

WHILE THE CONSUMER WAS DRIVING AT 25-30 MPH, THE BRAKES LOCKED UP SUDDENLY. *YH *DT

AFTER PURCHASING THE VEHILE, IT WAS DRIVEN FOR ROUGHTLY 3,000 MILES BEFORE THE PROBLEM HAPPENED. I TOOK IT TO JEEP TO HAVE IT LOOKED AT AND THEY SAID THAT THE ROTORS WERE WARPED AND NEEDED TO BE RESURFACED. AFTER IT WAS FIXED AND DRIVEN IT WAS FINE UNTIL ABOUT ANOTHER 3000 MILES AND THE PROBLEM OCCURED AGAIN, SO IT TOOK IT TO JEEP TO COMPLAIN AND THEY JUST RESURFACED THE ROTORS AND IGNORED MY COMPLIANTS. AND AGAIN IT IS STILL RECURRING. WHEN YOU GO TO SLOW DOWN AT ANY SPEED THE CAR VIOLENTLY SHAKES B/C OF THE WARPED ROTORS AND IT MAKES IT HARD TO SLOW DOWN, ESPECAILLY AT HIGH SPEEDS. THIS PROBLEM REALLY INCREASES THE STOPPING TIME NECESSARY TO SLOW THE CAR. IF I HAD TO MAKE A QUICK STOP IT WOULD BE VERY HARD. IT IS OBVIOUSLY A MALFUNCTION AND JEEP IS IGNORING THE PROBLEM. I'VE TALKED TO SOME PEOPLE AND THEY SAY IT IS EITHER THE ROTORS THEY GIVE ARE BAD OR THEY WERE MOUNTED AT THE PLANT INCORRECTLY WHICH CAUSE THE ROTORS TO WARP. IT IS NOT MY DRIVING WHICH JEEP LIKES TO BLAME IT ON, AND I'M SURE MANY OTHER PEOPLE GET THE SAME RESPONSE FROM THEM. MR

PREMATURE VAPORS FROM THE AIR BAG ESCAPED INTO THE COMPARTMENT OF THE TRUCK CHOKING THE DRIVER UNTIL UNCONSCIOUS. THE JEEP THEN CROSSED THE HIGHWAY/MEDIUM, STRIKING ANOTHER VEHICLE HEAD ON AND THEN ROLLING FOUR TIMES. THE AIR BAGS NEVER DEPLOYED AFTER THE EXTENT OF DAMAGE FROM COLLISION AND ROLLOVER. ESTIMATED SPEED OF IMPACT WAS 35 MPH. PLEASE DESCRIBE DETAILS. *MR