2017 Jayco Greyhawk

Routine

Owners filed 4 complaints about this vehicle with federal regulators, most often about the unknown or other. It has been recalled 3 times.

What fails
ComponentReportsCrashesFiresInjuries
Unknown or Other1
001
Suspension1
000
Structure › Body1
000
Engine1
001

3 safety recalls

Part 573 reports
Equipment › Mechanical › Integrated Jack/Leveler/Stabilizer20V548000
Filed Sep 9, 20203,113 vehiclesJayco, Inc.

Defect. Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.

Risk. Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.

Remedy. Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.

Equipment › Recreational Vehicle/Trailer20V405000
Filed Jul 14, 20203,629 vehiclesJayco, Inc.

Defect. Jayco, Inc. (Jayco) is recalling certain 2016-2018 Greyhawk and Redhawk and 2018 Envoy 100 and 200 Series motorhomes. The mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground.

Risk. If the mounting bracket fails and allows the pump and reservoir to contact the ground and possibly detach or leak hydraulic fluids, increasing the risk of a crash.

Remedy. Jayco will notify owners and dealers will add a support bracket to reinforce the existing support bracket, free of charge. The recall began December 8, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9903515.

Equipment › Recreational Vehicle/Trailer › Lpg Systems › Lines and Fittings17V590000
Filed Sep 22, 2017374 vehiclesJayco, Inc.

Defect. Jayco, Inc. (Jayco) is recalling certain 2016-2017 Greyhawk motorhomes, model 29ME. Damage to the liquid propane (LP) line can occur by the line being melted by the vehicle's exhaust pipe, contacting the drive shaft, or being kinked at the p-clamp.

Risk. A damaged LP line can increase the risk of a fire.

Remedy. Jayco will notify owners, and dealers will inspect the LP lines, correcting them or replacing them as necessary, free of charge. The recall began on October 13, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903361.

What owners reported

Newest filings
Suspension
Filed Jan 19, 202127,240 milesCO

GOT RECALL FINAL REMEDY NOTICE FROM JAYCO ON SER#8H1ME0161. HOWEVER, CAMPING WORLD HAS SAID THE PARTS TO FIX THIS HAZARD ARE ON "BACK ORDER" FOR AT LEAST 12 OR MORE WEEKS SO THEY CAN'T SCHEDULE REPAIR APPOINTMENTS. WE WILL NEED TO OPERATE THIS VEHICLE SOON AND THIS DELAY CAUSES RISK THAT WE CANNOT AVOID! THUS JAYCO'S "FINAL REMEDY" IS FALSE REMEDY, THEY HAVE NOT ACTUALLY FIXED THIS POSSIBLE HAZARD.

Structure › Body
Filed Jan 29, 20206,000 milesCO

WHILE DRIVING TO A CASINO PARKING LOT I HEARD SOMETHING SCRAPING UNDER THE VEHICLE. I PULLED OVER AND LOOKED UNDER THE COACH WHERE I DISCOVERED THAT THE HYDRAULIC SYSTEM HAD DROPPED ON THE GROUND (SEE PHOTO). AN ACCIDENT COULD HAVE OCCURRED IF THIS HAD HAPPENED AT HIGHWAY SPEEDS.*DT*JB

Unknown or Other1 injured
Filed Aug 17, 20187,000 milesTX

OUR CAB AREA THE DOGHOUSE AND THE FLOOR BETWEEN THE PASSENGER AND DRIVER IS REACHING 130 TO 140 DEGREES IN TEMPERATURE. I BURNED MY CALF ON LEFT LEG DUE TO EXTREME HEAT. THE LONGER WE DRIVE THE HOTTER THE CAB BECOMES. I HAVE MULTIPLE SCLEROSIS AND MY LEG AND ARMS ARE NUMB. I PURCHASED MOTOR HOME TO TRAVEL TO MAYO CLINIC. PLEASE HELP. THIS IS A SAFETY AND HEALTH ISSUE. I BECOME LETHARGIC IN HEAT.

Engine1 injured
Filed Aug 17, 2018TX

THE DOG HOUSE AND FLOOR BETWEEN DRIVER AND PASSENGER IS REACHING 130 TO 140 DEGREESI BURNED MY LEFT CALF, I MULTIPLE SCLEROSIS AND MY LEG IS NUMB. I CAN'T TOLERATE GREAT I BECOME LETHARGIC. PLEASE HELP HEALTH AND SAFETY CONCERN. THE LONGER YOU DRIVE THE HOTTER THE FRONT CAB BECOMES. DOGHOUSE AND FLOOR. WE ARE AFRAID TO DRIVE OUR RV.

4 of 4 complaints, reproduced as filed.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
20261000Routine
20230200Routine
20220500Routine
20211300Routine
20202500Routine
20191300Routine
20181200Routine
2017 — this page4300Routine
20161400Routine
20151100Routine
20141100Routine
20131100Routine
20120100Routine
20110100Routine
20100100Routine
20090100Routine
20081200Routine
20073320Routine
20060400Routine
20050800Routine
20042800Routine
20030700Routine
20022200Routine

Compare every Greyhawk year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Sep 9, 2020. Source: NHTSA Office of Defects Investigation.