Defect. Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.
Risk. Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy. Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.
Defect. Jayco, Inc. (Jayco) is recalling certain 2016-2018 Greyhawk and Redhawk and 2018 Envoy 100 and 200 Series motorhomes. The mounting bracket for the leveling system hydraulic pump may fail and allow the pump or the fluid reservoir to contact the ground.
Risk. If the mounting bracket fails and allows the pump and reservoir to contact the ground and possibly detach or leak hydraulic fluids, increasing the risk of a crash.
Remedy. Jayco will notify owners and dealers will add a support bracket to reinforce the existing support bracket, free of charge. The recall began December 8, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9903515.
Equipment17V746000
Filed Nov 21, 201749,563 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.
Equipment › Recreational Vehicle/Trailer › Lpg Systems › Lines and Fittings17V590000
Filed Sep 22, 2017374 vehiclesJayco, Inc.
Defect. Jayco, Inc. (Jayco) is recalling certain 2016-2017 Greyhawk motorhomes, model 29ME. Damage to the liquid propane (LP) line can occur by the line being melted by the vehicle's exhaust pipe, contacting the drive shaft, or being kinked at the p-clamp.
Risk. A damaged LP line can increase the risk of a fire.
Remedy. Jayco will notify owners, and dealers will inspect the LP lines, correcting them or replacing them as necessary, free of charge. The recall began on October 13, 2017. Owners may contact Jayco customer service at 1-800-283-8267. Jayco's number for this recall is 9903361.
What owners reported
Newest filings
Wheels
Filed Sep 1, 2021TX
In January 2021, while traveling at approximately 65 miles per hour on a Chicago area tollroad, my motor home suddenly began violently bouncing up and down in the rear. I immediately began to slow and move to the shoulder, at which time I observed the outside left dual wheel separate from the vehicle and roll into the dividing median wall. I managed to get to the shoulder on the remaining wheel, which was also damaged beyond repair. After towing and repair, the total cost was approximately $3200. The technician was unable to determine why the wheel had suddenly broken loose. In August 2021, while traveling at approximately 60 miles per hour on an Illinois Interstate highway, I felt the right rear drop as though a tire had suddenly lost air. I immediately moved to the shoulder and, before I could come to a complete stop, observed the outside right dual wheel separate from the vehicle and stop on the shoulder. Again, the remaining wheel was damaged beyond repair. After towing and repair, the total cost was approximately $2100. Again, the technician (at a different repair facility) was unable to determine why the wheel had suddenly come loose but did mention the fact that he believed the wrong type lug nuts may have been used. These were the same lug nuts that had been on the vehicle since purchase. I have always been diligent in maintaining proper air pressure in my tires, consistently inspected them for wear and damage, and made every attempt to ensure they would not be a prob
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Sep 9, 2020. Source: NHTSA Office of Defects Investigation.