2002 Jayco Greyhawk

Routine

Owners filed 2 complaints about this vehicle with federal regulators, most often about the tires › tread/belt. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Tires › Tread/Belt2
000

2 safety recalls

Part 573 reports
Vehicle Speed Control06V320000
Filed Aug 30, 20066,285 vehiclesJayco, Inc.

Defect. ON CERTAIN MOTOR HOMES BUILT ON FORD CHASSIS, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.

Risk. OVERHEATING COULD RESULT IN SMOKE OR BURNING, AND IN AN UNDERHOOD FIRE.

Remedy. FORD IS CONDUCTING THIS RECALL (PLEASE SEE 06V286) AND WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. OWNERS MAY CONTACT FORD AT 1-866-436-7332 OR JAYCO AT 1-800-283-8267.

Equipment › Recreational Vehicle/Trailer03V383000
Filed Oct 9, 20036,442 vehiclesJayco, Inc.

Defect. ON CERTAIN MOTOR HOMES EQUIPPED WITH SAMSUNG MICROWAVE OVENS, THESE UNITS WERE PRODUCED WITH A DEFECTIVE PANEL. AN ELECTRICAL SHORT CAN OCCUR BETWEEN CIRCUIT PATTERNS ON THE MEMBRANE PANEL, ESPECIALLY OVERLAPPED BY A "JUMPER" OR JUMP WIRE. THIS MAY CAUSE THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS.

Risk. AN ELECTRICAL SHORT CAN OCCUR CAUSING THE OVEN TO ACTIVATE WITHOUT PRESSING ANY KEY PADS. THIS COULD RESULT IN EXCESSIVE HEAT, SMOKE, OR POSSIBLY A FIRE.

Remedy. SAMSUNG WILL NOTIFY CUSTOMERS AND REPAIR THE PANEL FREE OF CHARGE. IN THE MEANTIME, CONSUMERS SHOULD UNPLUG THEIR MICROWAVE, IF POSSIBLE. IF THE CONSUMER IS UNABLE TO UNPLUG THE MICROWAVE, THEY SHOULD LEAVE THE DOOR AJAR UNTIL THE PANEL IS REPLACED. CONSUMERS SHOULD NEVER USE THE MICROWAVE OVEN FOR STORAGE OR LEAVE ANY TOWELS, PAPER, CLOTH OR OTHER PRODUCTS IN THE MICROWAVE AFTER USE. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT SAMSUNG AT 800-932-3837 OR JAYCO AT 1-574-825-0608.

What owners reported

Newest filings
Tires › Tread/Belt
Filed Dec 30, 200433,672 milesMO

DRIVING 60 MPH ON INTERSTATE 44. FELT SUDDEN VIBRATION. THOUGHT IT WAS ROUGHNESS IN THE ROAD, SO I MOVED TO A DIFFERENT LANE. VIBRATION DID NOT STOP. I THEN THOUGHT THAT IT MIGHT BE ANOTHER FIRESTONE STEELTEX RADIAL TIRE TREAD SEPARATING BECAUSE I HAVE HAD EIGHT (8) PREVIOUS FIRESTONE STEELTEX RADIAL TIRES SUFFER CATASTROPHIC TREAD SEPARATION FAILURES! BEFORE I COULD MOVE TO THE RIGHT AND GET OFF THE HIGHWAY, THE TREAD PEELED ALL THE OFF. IT DAMAGED THE MOTORHOME SEVERELY. NOTE THAT, ALTHOUGH ALL 8 PREVIOUS TREAD SEPARATION FAILURES OCCURRED EXPLOSIVELY, THIS ONE DID NOT EXPLODE. I GOT OFF THE HIGHWAY, LET THE AIR OUT OF THE FAILED TIRE AND INSTALLED THE SPARE TIRE UNTIL I COULD GO GET A NEW REPLACEMENT TIRE.*AK

Tires › Tread/Belt
Filed Aug 31, 200428,070 milesMO

FIRESTONE, STEELTEX RADIAL TIRE TREAD SEPARATED FROM CORE EXPLOSIVELY ON OUR MOTORHOME WITH ONLY 28,070 MILES ON IT. THIS IS 1ST FIRESTONE STEELTEX RADIAL TIRE TO FAIL ON THIS MOTORHOME, BUT IT FOLLOWS ALL SEVEN (7) OF THE FIRESTONE STEELTEX RADIAL TIRES ON OUR LAST (IDENTICAL) MOTORHOME FAILING IN EXACTLY THE SAME WAY ONE BY ONE OVER A PERIOD OF JUST A YEAR OR SO. THESE TIRES CAME ALREADY ON THE MOTORHOMES WHEN WE BOUGHT THEM NEW.*AK

2 of 2 complaints, reproduced as filed.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
20261000Routine
20230200Routine
20220500Routine
20211300Routine
20202500Routine
20191300Routine
20181200Routine
20174300Routine
20161400Routine
20151100Routine
20141100Routine
20131100Routine
20120100Routine
20110100Routine
20100100Routine
20090100Routine
20081200Routine
20073320Routine
20060400Routine
20050800Routine
20042800Routine
20030700Routine
2002 — this page2200Routine

Compare every Greyhawk year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Aug 30, 2006. Source: NHTSA Office of Defects Investigation.