2014 Jayco Greyhawk

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the structure. It has been recalled 1 time.

What fails
ComponentReportsCrashesFiresInjuries
Structure1
000

1 safety recall

Part 573 reports
Equipment17V746000
Filed Nov 21, 201749,563 vehiclesJayco, Inc.

Defect. Jayco, Inc. (Jayco) is recalling various 2002-2016 recreational vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V746-9524.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.

Remedy. Jayco will notify owners, instructing them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on January 15, 2018. Owners may contact Jayco customer service at 1-800-283-8267, or Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information.

What owners reported

Newest filings
Structure
Filed Jan 29, 20153,000 milesWA

JAYCO INSTALLED RESIDENTIAL CARPET DIRECTLY OVER THE UNINSULATED FLOOR IF THE FORD E-450 CUTAWAY CHASSIS. WHEN THE UNIT IS SITTING IN TRAFFIC IN HOT WEATHER THE CARPET BEGINS TO MELT AND SMOKE. THIS IS MOST ACUTE AT HIGH AMBIENT TEMPERATURE WITH THE UNIT MOVING AT SLOW SPEED OR IF THE UNIT HAS BEEN DRIVING UP A LONG GRADE AND THEN IS STOPPED AT A LIGHT OR IN TRAFFIC. JAYCO REDESIGNED THE 2015 MODEL YEAR GREYHAWKS TO PROPERLY INSULATE THE FLOOR HOWEVER THERE ARE THOUSANDS OF UNITS ENDANGERING THE PUBLIC ON THE ROAD. JAYCO DID REPLACE THE AFFECTED CARPET ON MY UNIT HOWEVER, THEY REPLACED IT WITH RESIDENTIAL FOAM RUBBER NOT CERTIFIED FOR USE IN AN AUTOMOTIVE CAB. I PAID OUT OF POCKET TO HAVE PROPER AUTOMOTIVE GRADE INSULATION PUT DOWN BEFORE THE REBOND RESIDENTIAL PAD WAS PLACED ON THE CAB FLOOR. *TR

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2017
YearComplaintsRecallsFiresDeathsAssessment
20261000Routine
20230200Routine
20220500Routine
20211300Routine
20202500Routine
20191300Routine
20181200Routine
20174300Routine
20161400Routine
20151100Routine
2014 — this page1100Routine
20131100Routine
20120100Routine
20110100Routine
20100100Routine
20090100Routine
20081200Routine
20073320Routine
20060400Routine
20050800Routine
20042800Routine
20030700Routine
20022200Routine

Compare every Greyhawk year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Nov 21, 2017. Source: NHTSA Office of Defects Investigation.