Jayco, Inc.: Equipment › Mechanical › Integrated Jack/Leveler/Stabilizer
Jayco, Inc. reported this defect to federal regulators on Sep 9, 2020 and put the number of vehicles at risk at 3,113. The repair is free for as long as the recall stands.
The defect
Jayco, Inc. (Jayco) is recalling certain 2016-2019 Jayco Greyhawk, 2016 and 2018-2019 Jayco Redhawk, 2017 Jayco Envoy 200 Series and 2018-2019 Entegra Odyssey, Jayco Esteem, and Jayco Greyhawk Prestige motorhomes. The mounting brackets for the leveling system hydraulic pump and reservoir may fail allowing the components to contact the ground.
The risk
Contact with the ground may cause the pump and reservoir to detach or leak hydraulic fluids, increasing the risk of a crash.
The remedy
Jayco will notify owners and dealers will install an additional support bracket, free of charge. The recall began November 6, 2020. Owners may contact Jayco's customer service at 1-800-517-9137. Jayco's number for this recall is 9901519.
14 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2019 Entegra Esteem | 0 | 3 | 0 | 0 |
| 2019 Entegra Odyssey | 0 | 3 | 0 | 0 |
| 2019 Jayco Greyhawk | 1 | 3 | 0 | 0 |
| 2019 Jayco Greyhawk Prestige | 0 | 1 | 0 | 0 |
| 2019 Jayco Redhawk | 1 | 5 | 1 | 0 |
| 2018 Entegra Esteem | 0 | 1 | 0 | 0 |
| 2018 Entegra Redundant Odyssey | 0 | 3 | 0 | 0 |
| 2018 Jayco Greyhawk | 1 | 2 | 0 | 0 |
| 2018 Jayco Greyhawk Prestige | 0 | 1 | 0 | 0 |
| 2018 Jayco Redhawk | 1 | 3 | 0 | 0 |
| 2017 Jayco Envoy 200 | 0 | 1 | 0 | 0 |
| 2017 Jayco Greyhawk | 4 | 3 | 0 | 0 |
| 2016 Jayco Greyhawk | 1 | 4 | 0 | 0 |
| 2016 Jayco Redhawk | 1 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 20V548000.
Full record for the 2019 Entegra Esteem → · Recalls carrying a do-not-drive advisory → · Where this data comes from →