Page 2 of 8 · complaints 51–100 of 386

2009 Honda CR-V complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2009 record →

Unknown or Other
Filed Apr 19, 2022SC

The problem is with the front driver side door. The locking mechanism is not working properly. The automatic door latch, which is activated after driving about 20 feet. It creates the horn to honk and some problems with opening the door with key fob. Must open manually by inserting key into the door from the outside.

Electrical System
Filed Nov 16, 2021AZ

Bottom Line Up Front: The service advisor at Chapman Honda here in Tucson told me this morning (16 Nov) that passenger door locks and hatchback locks that freeze in the locked position (and can NOT be opened by anyone inside or out) sometimes happen with older Hondas (over 10 years). Really? This is a VERY serious safety issue. If what the advisor said is true, then there are potentially many thousands of vehicles that need to be immediately recalled. Timeline: On 11 Nov 21, without any warning whatsoever, the door locks in our 2009 Honda CR-V froze in the locked position. Passenger door and hatchback. My wife has serious back issues and we are thankful this did not happen, for example, when I was driving her to a medical appointment. I immediately called Chapman Honda, Tucson and was able to set up a service appointment for 9:00am, Saturday, 13 Nov. 13 Nov: As soon as I drove the car into the service bay, the frozen locks "un-froze" and operated correctly. The service advisor said he would have the doors checked anyway. They lubricated the doors and I left the dealership. 15 Nov: On the way to pick up a handicapped friend to take her to lunch the same door locks froze AGAIN. Fortunately, it happened before her friend was picked up; she had to sit in the back seat. My wife was very worried her friend would be trapped in the back as well. That same afternoon my wife took the CR-V back to Chapman Honda and left it for overnight servicing. 16 Nov: The service advisor called to s

Air BagsCrash
Filed Nov 8, 2021PA

Airbags deployed while driving…Causing the car to flip over to side.

Suspension
Filed Nov 5, 2021188,000 milesNY

The contact owns a 2009 Honda CR-V. The contact stated that while driving at 8 MPH, the driver’s side rear wheel assembly detached from the vehicle without warning. Due to the failure, the contact had the vehicle towed to his home. Upon inspection, the contact discovered severe corrosion on the frame of the vehicle which he linked to the failure. The dealer and the manufacturer were both notified of the failure and both informed him that there were no recalls on the vehicle. The vehicle had yet to be repaired. The failure mileage was approximately 188,000.

Suspension
Filed Aug 9, 2021MI

The driver's side rear frame stiffener is extremely corroded and looks to becoming loose! In CANADA, there is a recall for my year CR-V for this very defect!!! Why doesn't NHTSA do the same thing? I live less than 2 hours from Canada, yet my car there would have been recalled! This could potentially be devastating if the assembly becomes loose from the vehicle. Please address this problem! Thank you.

Vehicle Speed ControlCrash1 injured
Filed Jun 30, 2021210,000 milesMN

The contact owns a 2009 Honda CR-V. The contact stated that while driving approximately 5 mph in a parking lot, the vehicle suddenly experienced unintended acceleration causing the driver to lose control of the steering and crashed into two vehicles and a building wall. During the incident, the driver sustained a head injury that required medical treatment. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not determined. The manufacturer and local dealer were not notified. The failure mileage was 210,000.

Engine
Filed Jun 7, 2021CA

Car suddenly slows down to about 18 mph. Cannot speed back up. Has happened several times in traffic. Left overnight one time and started next morning. Second time, left overnight and would not start next morning. Turned off and on, off and on, finally ran normally. Then, same day, while driving in traffic, same thing happened. Slowed down to about 18 mph and barely made it back home. Honda dealer says no open recall for this car?????? Have a recall no.: 19E068000 given to me by my mechanic.

Vehicle Speed ControlCrash
Filed May 11, 2021117,000 milesCA

UNEXPECTED ACCELERATION - DRIVER EXPERIENCES SUDDEN ACCELERATION FROM THE ENGINE WITHOUT MOVING THE GAS PEDAL CAUSING AN IMPACT. THE AIR CONDITIONER STOPPED WORKING JUST A FEW DAYS BEFORE THE INCIDENT. SOME ONLINE REPORTS HAVE SUGGESTED THAT A FAILING OR FAILED A/C COMPRESSOR MAY RESTRICT MOVEMENT FROM THE DRIVE BELT SLOWING DOWN THE ENGINE AND REDUCING POWER. THE ENGINE ACCELERATES WHEN THE COMPRESSOR CLUTCH RELEASES. OTHER COMPLAINTS ABOUT THIS ISSUE ARE DOCUMENTED AND AVAILABLE ONLINE. FOLLOW THE LINK BELOW. HTTPS://WWW.CARPROBLEMZOO.COM/HONDA/CR-V/2009/VEHICLE-SPEED-CONTROL-PROBLEMS.PHP

Structure › Body
Filed Nov 5, 2020100,000 milesTX

REPORTED FRONT PASSENGER WINDOW MALFUNCTIONING TO NHTSA EARLY 2019 ABOUT THIS BUT NO RESPONSE. MY RESEARCH DISCLOSED THIS PROBLEM WAS RECALLED BUT ONLY UP TO 2006 MODELS OF THE HONDA CR-V. MY HONDA CR-V IS 2009. LEFT WITH NO CHOICE BUT TO COVER REPAIR COSTS OF $325. IS THERE ANYWAY NHTSA AND YOUR AGENCY MAY INVESTIGATE THIS? SAID PROBLEM EXISTS WHETHER OR NOT SAID VEHICLE STATIONARY.

Electrical System
Filed Nov 4, 2020CA

MY CAR SHUT DOWN IN THE ROAD AND WOULDN'T SHIFT OR START AGAIN. THE TRANSMISSION SHOT PIECES OF METAL INTO IT MESSING UP THE PCM.

Structure › Body
Filed Oct 1, 2020266,173 milesWV

I WAS GETTING THE BACK TIRES PUT ON AND THEY NOTICED WHEN THE BACK UNIBODY IS ROTTED OUT.

Structure › Body
Filed Sep 16, 2020133,500 milesVT

FAILED SEPTEMBER 2020 INSPECTION DUE TO CORROSION HOLES IN UNIBODY NEAR THREE OF THE TRAILING ARMS. FAILURE MODE IS A SAFETY ITEM, AS BODY CAN FALL DOWN WHILE DRIVING.

Structure › Body
Filed Jun 27, 2020156,000 milesIA

UNIBODY MOUNT AREA FOR TRAILING ARM IS RUSTED OUT, BOTH DRIVER AND PASSENGER SIDE REAR. NOBODY AROUND WILL TOUCH THIS PROBLEM, SO CAR IS BASICALLY TOTALED. CAR IS IN TERRIFIC SHAPE OUTSIDE OF THIS. CANADA HAS DONE A RECALL FOR THIS EXACT PROBLEM ON THESE CARS AND I AM READING A FORUM CURRENTLY WHERE SEVERAL PEOPLE IN THE US ARE EXPERIENCING THE SAME THING. *TR

Visibility › Defroster/Defogger/Hvac System › Compressor
Filed Jun 26, 2020131,000 milesOH

AC COMPRESSOR, THIS IS THE 2ND CAR I HAVE OWED SAME YEAR. BECAUSE I OBVIOUSLY LOVE THESE CARS THAT THE AC COMPRESSOR HAS NEEDED FIXED. SO IT'S OBVIOUSLY BAD. *TR

Electrical System
Filed Jun 15, 2020100,000 milesTX

MORE THAN A YEAR AGO I CONTACTED YOUR AGENCY ABOUT RECALLS FOR MY HONDA CRV 2009, BUT NEVER GOT ANY RESPONSE. HOWEVER, I AM CONSTANTLY BOMBARDED BY ENTITIES OFFERING EXTENDED WARRANTY. FRONT PASSENGER WINDOW DOES NOT RAISE, IT IS FAULTY. NO RESPONSE FROM JOHN EAGLE HONDA WHERE SAID VEHICLE PURCHASED IN 2014. FURTHER RESEARCH DISCLOSED RECALL ON SUCH VEHICLES BUT UP TO 2006. WINDOW DOES NOT WORK WHETHER STATIONARY OR IN MOTION. *TR

Unknown or Other
Filed Mar 12, 2020120,002 milesSC

DOOR ACULATOR IS NOT WORKING ON FRONT DRIVER'S DOOR PROPERLY. THE DOOR WILL NOT LOCK WITH OR WITHOUT A KEY. THE LOCK JUMPS ON AND OFF WHILE PARKED AND TRYING TO LOCK THE DOORS. WHILE DRIVING AND THE BRAKES ARE APPLIED, THE LOCKS MAKE A NOISE AND JUMP ON AND OFF.

Engine
Filed Dec 30, 201954,000 milesWV

THE CAR STARTED TO LEAK OIL AT ABOUT 55000 MILES. THE OIL LEAKS BETWEEN ENGINE AND TRANSMISSION. THE HONDA DEALER CHECKED AND SAID IT MAY BE CAUSED BY THE GALLERY BOLT AND SEAL, THE PART NUMBERS ARE 12208-P8C-A01 AND 90401-PR4-000 AND THE TRANSMISSION HAS TO BE REMOVED TO REPLACE THEM, IT'S 16 HOURS' WORK. IT'S SO UNRELIABLE AND COSTLY TO FIX.

Structure › Body
Filed Dec 13, 2019135,000 milesNC

TL* THE CONTACT CALLED ON BEHALF OF THE OWNER OF A 2009 HONDA CR-V. WHILE THE DRIVER WAS DRIVING AND MAKING A TURN, THE FRAME FRACTURED AND THE REAR PASSENGER WHEEL DISCONNECTED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FRAME WAS ROTTED OUT. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 135,000.

Electronic Stability Control (esc)
Filed Oct 24, 201911,900 milesNY

WHEN I'M DRIVING MY HONDA CR-V 2009 AT AROUND 25 TO 30 MILES PER HOUR I GET A THROBBING NOISE AS IF IT WERE THE TRANSMISSION. I TOOK IT EVERYWHERE TO SEE WHAT'S GOING ON AND NO ONE COULD TELL ME WHATS GOING ON. I BOUGHT THIS CAR BRAND NEW IN 2009 TWO YEARS LATTER THEY HAD TO CHANGE MY TRANSMISSION IN 2011 BECAUSE OF A SIMILAR PROBLEM. PLEASE I NEED HELP TO STOP THIS THROBBING I'M SCARED TO DRIVE THE CAR. BECAUSE I FEEL I'M GOING TO GET INTO AN ACCIDENT WHEN THIS HAPPENS. THIS HAPPENS EVERYDAY IN THE HIGHWAY AND REGULAR STREETS. I DON'T KNOW WHAT TO DO THIS IS MY ONLY VEHICLE.

Structure › Body
Filed Oct 1, 2019134,000 milesTX

FRONT PASSENGER POWER WINDOW MALFUNCTIONS; DIFFICULT TO RAISE IF LOWERED. SAME RESULT IN MOTION OR STATIONARY.

Structure › Body
Filed Sep 27, 2019145,000 milesVT

I RECENTLY BROUGHT MY 10 YEAR OLD CAR IN FOR ITS YEARLY STATE SAFETY INSPECTION AND I WAS INFORMED THAT CORROSION ON THE LEFT REAR UNDERSIDE OF THE CAR WAS IRREPARABLE. THIS INCLUDED CORROSION BETWEEN THE UNI BODY AND UNDERCARRIAGE, COMPROMISING THE INTEGRITY OF THE CONTROL ARMS. AFTER DOING RESEARCH ONLINE, I NOTED THAT HONDA HAS AN ACTIVE RECALL IN CANADA FOR A SIMILAR DEFECT, BUT NOT IN THE US. I CONTACTED HONDA OF NORTH AMERICA AND ASKED IF THEY COULD PROVIDE ANY ASSISTANCE OR COMPENSATION FOR THIS ISSUE, WHICH ESSENTIALLY RENDERS THE CAR UNUSABLE, AND THEY TOLD ME THEY COULD NOT.

Electrical System
Filed Jul 11, 201964,300 milesMI

I'M A RETIRED AUTO BODY TECH TRY TO GET HELP FOR A LADY, DISABLED SCHOOL TEACHER WHO'S HUSBAND IS IN A NURSING HOME. SHE IS THE TYPE OF CUSTOMER FOR HONDA, THAT'S NOTEWORTHY.OWNED TWO CIVICS IN THE PAST, BOUGHT NEW. SHE IS STARTING TO NEED HER HONDA MORE AS IT'S GETTING HER TO INCREASING DR. APPS. 64,000 MILES AND GARAGE KEPT AND DOCUMENTED MAINTENANCE, OIL ETC. THE AIR-CONDITIONING STOPPED WORKING ON THE WAY TO VISIT HER HUSBAND. WOULD HONDA, MANAGEMENT HELP ME TO HELP HER BY SUPPLYING HER WITH THE PUMP OR COST OF AND I WILL GET THE LABOR AND CHARGE THE SYSTEM. THE BAND WAGON WE WOULD PREACH FROM WOULD BE HUGE. 30 + YEARS AS A AUTO BODY TECH, WORKING FOR MANY CAR LOTS LARGE AND SMALL, AND KNOWING NUMEROUS MECHANICS, COLLECTIVELY AGREE THAT WITH MILEAGE AT THE LOW 64,000, AND GARAGE KEPT. REGULAR MAINTENANCE AND DRIVEN BY A SCHOOL TEACHER. RENEW OUR FAITH THAT HONDA IS NOT JUST A MULTI BILLION DOLLAR BUSINESS THAT CARES. FIRST BY OFFERING US THE PUBLIC A VERY WELL BUILT AUTO THAT'S SAFE AND DEPENDABLE. HELP THIS POOR LADY WHO GAVE HERSELF TO TEACH. HELP AND I'LL PRAISE YOU DAILY THE REST OF MY LIFE. FEEL FREE TO USE MY PLEA / STORY FOR AD PURPOSE.S. [XXX] IS THE GRANDMA / MOM IN EVERY FAMILY. THANK YOU. MY NAME IS [XXX] . THE CR V WAS HER DECISION THAT SHE BOUGHT FROM MONIES HER GRANDMOTHER LEFT HER. A LITTLE LEFT WENT FOR FACELIFT ON HER KITCHEN. COME ON HONDA, BLOW ME AWAY..PLEASE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *

Electrical System
Filed Jun 24, 201990,000 milesTX

FAULTY DOOR LOCK ON DRIVER PASSENGER SIDE (LEFT SIDE). WHEN LOCKED, THE DOOR WILL NOT UNLOCK WITH THE ELECTRIC BUTTON. ADDITIONALLY, NONE OF THE OTHER DOORS WILL UNLOCK EXCEPT THE DRIVER SIDE FRONT. YOU MUST MANUALLY UNLOCK THE DRIVER PASSENGER DOOR TO OPEN UP THE OTHER DOORS.

Air Bags
Filed May 10, 201981,485 milesWI

TAKATA RECALL TOOK VEHICLE TO DEALERSHIP ON 5-23-17 FOR TAKATA AIRBAG RECALL. RECENTLY WE RECEIVED ANOTHER AIRBAG RECALL LETTER. CALLED DEALER THINKING THAT WE ALREADY HAD TAKEN CARE OF THIS MATTER. WERE INFORMED THAT ON 5-23-17 ONLY THE DRIVERS AIRBAG WAS REPLACED AND NOW PASSENGER BAG NEEDED TO BE REPLACED. WHY WERE BOTH NOT DONE ON 5-23-17? WHY HAVE WE BEEN DRIVING A CAR WITH AN UNSAFE PASSENGER AIR BAG FOR 2 ADDITIONAL YEARS AND A TOTAL OF 15,157 MILES. ALL THIS TIME WE THOUGHT WE WERE DRIVING A SAFE CAR, NOT PLAYING RUSSIAN ROULETTE WITH THE PERSON RIDING IN THE PASSENGER SEAT.

Unknown or Other
Filed Apr 20, 2019GA

I NO LONGER OWN THIS 2009 HONDA CR-V. I TRADED IT IN FOR MY 2015 HONDA ODYSSEY

Visibility/Wiper
Filed Apr 17, 201955,000 milesCA

TL* THE CONTACT OWNS A 2009 HONDA CR-V. WHILE DRIVING APPROXIMATELY 55 TO 60 MPH, THE SUN ROOF EXPLODED WITHOUT WARNING. THERE WAS NO INJURY. THE VEHICLE WAS TAKEN TO TO HAVE THE SUN ROOF REPLACED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS REPAIRED. THE CAUSE OF THE FAILURE WAS NOT DISCLOSED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. *TT

Structure › Body
Filed Apr 1, 2019194,000 milesNY

WHILE BEING DRIVEN AT 55-60 MPH ON A 4 LANE HIGHWAY THE DRIVER SIDE REAR SUSPENSION CONTROL ARM BROKE FREE FROM THE UNIBODY CAUSING THE REAR TIRE TO TWIST SIDEWAYS AND LODGE IN THE WHEEL WELL. THE DRIVER SIDE REAR AXLE PULLED FREE FROM THE REAR DIFFERENTIAL DUE TO DETACHMENT. THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, BUT USED BOTH LANES AND THE VEHICLE WIDTH SHOULDER OF THE ROAD TO DUE SO. HAD ANOTHER VEHICLE BEEN CLOSE BY AN ACCIDENT WOULD HAVE RESULTED. THE CRV HAD BEEN NYS INSPECTED 2 MONTHS PRIOR WITH NO SIGNS OF AN IMPENDING PROBLEM. PICTURES ARE ATTACHED SHOWING THE DETACHED DRIVER SIDE AND ALSO THE INTACT PASSENGER SIDE. AFTER TAKING PICS SHOWING AN INTACT MOUNT ON THE PASSENGER SIDE A HAMMER WAS USED TO CHECK THE STRUCTURE AND IT WAS POSSIBLE TO OPEN UP A HOLE ON THAT SIDE AS WELL. THE VEHICLE WAS DRIVEN IN NY DURING THE WINTER, THUS ROAD SALT WAS ENCOUNTERED. THE ONLY PART OF THE CRV AFFECTED BY RUST WAS THE MOUNTING LOCATION OF BOTH REAR CONTROL ARMS DUE TO AN AREA WHERE MOISTURE AND SALT CAN ENTER, BUT NOT ESCAPE. THE REST OF THE UNDERCARRIAGE AND EXTERIOR BODY WERE RUST FREE. HONDA WAS CONTACTED, BUT UNWILLING TO TAKE ANY ACTION DUE TO AGE AND MILES ON VEHICLE. THE CASE# AND LAST CORRESPONDENCE WITH HONDA IS INCLUDED--NO RESPONSE FROM HONDA.

Air Bags
Filed Mar 19, 2019133,000 milesNH

PASSENGER AIRBAG LIGHT KEEP GOING ON AND OFF

Service Brakes
Filed Mar 6, 2019OH

MY WIFE'S SISTER IS THE ORIGINAL OWNER OF THE CAR. SHE COULD NO LONGER DRIVE SO WE PURCHASED THE CAR FROM HER IN ABOUT JUNE OF 2015. IT HAD 11,000 MILES ON IT AT THE TIME. WE NOTICED THAT THE BREAK PEDAL STARTED GOING ALMOST ALL THE WAY TO THE FLOOR AND TOOK IT IN FOR REPAIR TO FRONTIER HONDA IN COLORADO WHERE WE LIVED AT THE TIME. THIS WAS REPEATED A NUMBER OF TIMES AS THE PEDAL CONTINUED TO START GOING NEAR THE FLOOR A SHORT TIME AFTER THE REPAIR ATTEMPT. THEY COULD NOT DETERMINE WHAT WAS WRONG AND WE ENDED UP PAYING FOR THE TROUBLESHOOTING MULTIPLE TIMES. WE MOVED TO OHIO IN JUNE OF 2018 AND IN OCTOBER FOR 2018 WE TOOK IT INTO MATT CASTRUCCI'S AUTO MALL OF DAYTON (HONDA 937-434-4723) WHERE AGAIN WE HAD TO PAY FOR TROUBLESHOOTING. IT HAD 66,278 MILES ON IT AT THE TIME. EACH TIME WE TOOK IT IN THE TROUBLESHOOTING INCLUDED A BLEED OF AND INSPECTION OF THE BREAK SYSTEM AND EACH TIME THE PEDAL WOULD GO BACK TO NORMAL RANGE OF MOTION. AFTER A PERIOD OF TIME, ESPECIALLY IN COLD WEATHER, THE PEDAL WOULD GO DOWN CLOSER TO THE FLOOR. THE LATEST TIME WE TOOK IT IN TO MATTS HONDA DEALERSHIP THEY DETERMINED THE ANOMALY IS DUE TO A DEFECTIVE PART WITHIN THE ABS PORTION OF THE BREAK SYSTEM WHICH WOULD COST OVER $2000 TO REPAIR. MATT CALLED AND MENTIONED THAT HE WAS INFORMED THAT SOME CARS GOT EQUIPPED WITH THE DEFECTIVE PART. AFTER MATT CHECKED WITH HIS REGIONAL REPRESENTATIVE HE CALLED TO INFORM US THAT HONDA WILL NOT TAKE CARE OF THE PROBLEM DUE TO THE AGE OF THE VEHICLE. IF IT HAD LES

Power Train
Filed Feb 23, 2019150,000 milesCT

MY 2009 HONDA CR-V STARTED ROLLING WHEN I WAS OUT OF THE CAR AFTER PLACING THE TRANSMISSION IN PARK. THIS IS NOW A CONTINUOUS PROBLEM. I HAVE TAKEN THE VEHICLE TO A DEALER FOR THE EXISTING TRANSMISSION RECALL ISSUED BACK IN 2011. THE DEALER ADVISED THE 'FIX' WAS TAKEN CARE OF PREVIOUSLY AND MY CURRENT PROBLEM IS NOT RELATED TO THE EXISTING RECALL. THE PROBLEM I HAVE CERTAINLY SEEMS TO MATCH THE RECALL. I FEEL HONDA DOES NOT WANT TO HONOR THE RECALL SINCE THERE ARE APPROXIMATELY 150,000 MILES ON THE VEHICLE AND REPAIRS WOULD BE VERY EXPENSIVE. I AM BEING QUOTED BY THE DEALER A PRICE OF APPROXIMATELY $3,700 TO CORRECT THE PROBLEM.

Service Brakes
Filed Jan 6, 2019103,000 milesNY

THIS ENTRY HAS TO DO WITH REPLACEMENT / AFTERMARKET DISC BRAKE PADS MANUFACTURED BY RAYBESTOS. I SEARCHED THIS SITE TO TRY AND DETERMINE IF THIS IS THE PLACE TO REPORT THIS, BUT I'M UNCERTAIN, AND FELT IT BEST TO JUST GIVE YOU THIS INFORMATION REGARDLESS. I'M AN AUTO MECHANIC AND I'VE SEEN THIS ISSUE QUITE A FEW TIMES NOW OVER THE PAST 5 YEARS, AND I CONTACTED THE MANUFACTURER VIA THEIR WEB SITE OVER 2 WEEKS AGO, AND THEY DID NOT RESPOND. THIS IS A DESIGN ERROR IN THE BRAKE PAD SHIM CAUSING THE PAD TO NOT MAKE FULL CONTACT WITH THE OUTER CALIPER SURFACE. THIS CAUSES THE PADS ON BOTH SIDES TO NOT MAKE FULL (PARALLEL) CONTACT WITH THE ROTOR. THIS REDUCES THE FRICTION ASPECT, AND CAUSES A SLIGHTLY SPONGY PEDAL. IT'S EASILY SEEN IN THE CONTACT SURFACE OF THE ROTOR AFTER AN INITIAL DRIVE. I'VE HAD CUSTOMER REMARKS AND COMPLAINTS, AND THE ONLY RESOLVE IS TO DISMANTLE THE PADS FROM THE CALIPER, AND REMOVE THE ANTI-SQUEAL SHIM. IF DRIVEN AS-IS, THE FRICTION MATERIAL OF THE BRAKE PAD WILL EVENTUALLY WEAR DOWN UNTIL FULL CONTACT DOES OCCUR, BUT THIS MAY TAKE HUNDREDS OF MILES. IN THE MEANTIME, THE BRAKING EFFICIENCY IS SOMEWHAT COMPROMISED. I HAVE 10 PHOTOS I WANT TO SEND EXPLAINING THE SITUATION, AND THEY INCLUDE AN OEM HONDA PAD WITH THE OEM SHIM TO SHOW THE DIFFERENCE. I JUST DISCOVERED YOUR SYSTEM ONLY ALLOWS ONE PHOTO, SO IT'S THE BEST ONE COMPARING THE OEM PAD TO THE REPLACEMENT. PLEASE REQUEST THE REST IF YOU FEEL THIS IS WORTH PURSUING ON YOUR PART. THE RAYBESTOS PART NUMBER IS

Visibility › Sun/Moon Roof Assembly
Filed Oct 9, 2018118,371 milesIA

TL* THE CONTACT OWNS A 2009 HONDA CR-V. WHILE DRIVING 75 MPH, THE SUN ROOF SHATTERED WITHOUT WARNING. THERE WERE NO INJURIES. THE DEALER (SMART HONDA, 11206 HICKMAN RD, DES MOINES, IA 50325, (515)-253-3040) WAS CONTACTED TO SCHEDULE A DIAGNOSTIC APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 118,371.

Electrical System
Filed Aug 30, 2018CA

TAKATA RECALL. MY CAR FRONT PASSENGER DOOR LOCKS MAKES LOUD NOISE WHEN LOCKING THE DOOR. THERE WAS A RECALL FOR SAME ISSUE ON SAME MODEL WITH SPECIFIC YEAR AND MODLES BUT WHEN I CALL THEY SAID THE RECALL IS NOT FOR MY VIN NUMBER. HOW COME SOME OF THE SAME MODELS ARE RECALLED AND NOT OTHERS. I HAVE 63,000 MILES ON MY HONDA. POSSIBLE DOOR ACUTAROR REPLACEMENT.

Structure › Body
Filed Aug 25, 2018134,000 milesTX

REAR PASSENGER DOOR BEHIND DRIVER'S SIDE, DOOR LOCK CANNOT BE UNLOCKED OR OPENED FROM INSIDE. TRIED ALL OPTIONS. SAME RESULT. I MUST OPEN DOOR FROM OUTSIDE ONLY. VEHICLE IS OBVIOUSLY PARKED ON STREET AND ON DRIVEWAY.

Steering
Filed Aug 25, 201886,000 milesWI

STEERING RACK REPLACED ABOUT 3-1/2 YEARS AGO PROBABLY AROUND 50,000 MILES (EST) . WAS TOLD TODAY NEEDS SECOND REPLACEMENT AT AROUND 86,000 MILES. THIS MEANS STEERING RACK WILL HAVE FAILED TWICE.

Air BagsCrash
Filed Aug 24, 201855,000 milesNY

TAKATA RECALL THIS 2009 HONDA CR-V WAS DECLARED A TOTAL LOSS IN A STATIONARY PARKING LOT CRASH UNRELATED TO AIR BAGS AND HAS BEEN DESTROYED. PLEASE REMOVE FROM LIST OF RECALLS.

Structure › Body
Filed Jun 25, 2018100,000 milesVA

PAINT ON ROOF OF CAR PEELING RAPIDLY..NEEDS SANDING AND REPAINTING

Service Brakes
Filed May 17, 201849,000 milesHI

TO WHOM IT MAY CONCERN, I AM A NEW HONDA OWNER. LAST NIGHT (5/15/18) I WAS DRIVING ON THE HIGHWAY GOING 60MPH WHEN MY REAR BREAK JUST LOCKED UP AUTOMATIC NEARLY CAUSING A TERRIBLE COLLISION. IMMEDIATELY AFTER, I PULLED OVER AT 10:30PM AT NIGHT ON THE SIDE OF THE ROAD. AFTER HAVING A FULL DIAGNOSTIC IT WAS A REVEALED A BREAK MALFUNCTION DUE TO FAILED ABS MODULE CAUSING ALL BRAKES TO IMMEDIATELY LOCK UP WITHOUT WARNING OR NOTICE. THIS ABS/VSA MODULE ASSEMBLY SAFETY FEATURE IS THE BRAIN FOR THE BRAKES AND IS VITALLY IMPORTANT TO THE OVER ALL FUNCTION OF THE VEHICLE BRAKING SYSTEM. OUT OF POCKETS EXPENSIVE FOR PARTS & LABOR BY HONDA DEALERSHIP IN HAWAII IS CHARGING ME $2,642.63. I NEED AN IMMEDIATE REPLY BACK. THANK YOU.

Unknown or Other
Filed Apr 17, 201836,600 milesFL

PULLED MY CAR INTO MY GARAGE. TRAPPED IN MY CAR. UNABLE TO UNLOCK THE DOORS. UNROLLED WINDOWS, UNABLE TO OPEN DOORS BY REACHING OUTSIDE HANDLES. REMOTE ON KEY DIDN'T HELP. HAD TO GET ASSIST TO USE THE KEY IN THE OUTSIDE KEY HOLE. FORTUNATELY, THE WINDOWS WORKED, AND I HAD MY PHONE TO CALL FOR HELP. TRIED MANY TIMES TO UNLOCK DOORS OVER THE NEXT HOURS. ONLY WORKED WITH KEY IN LOCK. TOOK TO DEALER. AGAIN NEEDED ASSIST TO EXIT CAR. PERSONNEL REALLY QUESTIONED MY SANITY SAYING, ' NO WAY' WHEN I EXPLAINED PROBLEM. THEY APPROACHED THE CAR, AND USING THE REMOTE UNLOCKED THE DOORS! WITH THAT, THEY SENT ME ON MY WAY. NO EXPLANATION FOR WHAT HAD HAPPENED, OR ASSURANCE IT WOULDN'T HAPPEN AGAIN. FORTUNATELY I HAD MY PHONE AND THE GARAGE DOOR WAS STILL OPEN, SO I WAS ABLE TO GET HELP. AS AN 83 YEAR OLD WIDOW, IT WAS AN UNCOMFORTABLE SITUATION. GLAD I DIDN'T HAVE TO RESORT TO CLIMBING OUT A WINDOW.

Air Bags
Filed Apr 9, 2018FL

PASSENGER AIR BAG NEVER SHOW OFF WHEN NOBODY IS IN THE SEAT LES YOU CONNECT THE SEAT BELT THEN THE LIGHT OFF WE STAY ON I COMPLAIN TO THE DEALER FOR 3 YEARS BECAUSE I HAVE 5 YEARS EXTENDED WARRANTY KNOW THAT WARRANTY EXPIRE THEY GIVE TWO CODE SAID THAT THE WEIGHT SENSOR IS NO GOOD THEY WON ME TO PAY $ 1506.58 TO FIXED WHEN HAPPEN WAS ON THE WARRANTY CODE ARE 83-27 INTERNAL FAILURE OF THE FRONT PASSENGER WEIGHT SENSOR {REAR OUTER SIDE} 56-21 UNDEFINED DATA RECEIVED THE PCM {A/T SYSTEM}

Vehicle Speed Control
Filed Mar 12, 201833,800 milesWA

I WAS DRIVING 45 MPH ON THE FREEWAY, WHEN MY GAS PEDAL WENT DOWN ON ITS OWN AS IF I WANTED TO SPEED UP. A FEW MINUTES LATER IT DID THE SAME THING, BUT THIS TIME THE GAS PEDAL STUCK. I PUT MY 4-WAY FLASHERS ON, TRIED BRAKING AND PUT MY RIGHT FOOT UNDER THE PEDAL TO TRY AN "LOOSEN IT". IT FINALLY "UNLOCKED" AND I WAS ABLE TO DRIVE NORMALLY. IT WAS NOT MY FLOOR MATS IN THE WAY EITHER, BECAUSE I CHECKED THAT. AFTER RESEARCHING OVER THE WEEKEND IT LOOKS LIKE THERE HAVE BEEN 295 HONDA COMPLAINTS FOR THE SAME PROBLEM. WHEN ARE YOU GOING TO INVESTIGATE THIS AND CORRECT THE PROBLEM, BEFORE SOMEONE GETS SEVERELY INJURED OR KILLED? A FEW YEARS AGO THE TOYOTA PRIUS HAD AN ISSUE WITH THIS. MAYBE YOU SHOULD TALK WITH THEM.

Air Bags
Filed Mar 11, 2018125,000 milesND

TAKATA RECALL. I DID GO TO DEALERSHIP AND GOT THE AIR BAG FIXED, BUT I NEVER GOT A NOTICE ABOUT ANOTHER RECALL ON THIS VEHICLE.

Unknown or Other
Filed Jan 26, 201835,000 milesVA

I PARKED AT OPEN PARKING LOT IN GATED COMM UNITY ON 01/24/18 AT APPROXIMATELY 7:00PM . THE WEATHER WAS CLEAR AND APPROXIMATELY 30 TO 40 DEGREES. I LEFT IN M Y VEHICLE AT APPROXIMATELY 9:00 AM ON 01/25/18. I DID NOT NOTICE ANYTHING WRONG WITH MY SUNROOF. WHEN I STARTED ACCELERATING AT 30 TO 40 MILES PER HOUR, I HEARD SOME CRACKLING NOISE THAT WAS COMING FROM AND FLYING OFF. I THEN NOTICED GLASS IN THE SUN ROOF COVER THAT IS PULLED OVER THE GLASS INSIDE THE VEHICLE. WHEN I GOT TO WORK (3 MILES ON BELTWAY), I OBSERVED THAT THE GLASS OF THE SUN ROOF WAS SHATTERED AND HAD A LARGE HOLE IN THE GLASS. I RETURNED TO CONDO AND SURVEILLED PARKING LOT AND OTHER PARKED VEHICLES AND DID NOT SEE ANYTHING THAT MAY HAVE FALLEN ONTO THE SUNROOF. I DID NOT SEE ANY GLASS AT THE CONDO WHERE I FIRST GOT INTO VEHICLE. THERE DOES NOT APPEAR TO BE ANY OBJECT INSIDE THE SUNROOF UNDER THE SHATTERED GLASS. THE VEHICLE IS PRESENTLY IN MY WORK GARAGE, AND EXPECTED DATE OF REPLACEMENT PER M Y CONSULTATION WITH THE INSURANCE COMPANY WILL BE ON MONDAY, JANUARY 29, 2018. I AM UNAWARE OF ANY DAMAGE TO THE SUNROOF PRIOR TO THE SHATTERING.

Unknown or Other
Filed Dec 11, 201760,000 milesNY

MY COMPLAINTS ARE WITH THE AC COMPRESSOR HONDA KNOWS THAT IT IS FAULTY AND IT'S NOT BEING RECALLED. TO MANY PEOPLE ARE HAVING THIS ISSUE. I'VE ALREADY COMPLAINED ABOUT THIS AND MY COMPLAINT FELL IN DEATH EARS. I WANT SOMETHING DONE ABOUT THIS PLEASE.

Unknown or Other
Filed Sep 16, 201778,000 milesNY

TAKATA RECALL" THE AIR COMPRESSOR IN THE CAR JUST STOP WORKING MY VENTS JUST STARTED TO THROW OUT SMOKE ALMOST CAUSING ME INTO A ACCIDENT ON THE HIGHWAY ON MY WAY TO WORK. NOW MY CAR AC IS NOT THROWING OUT COLD AIR ITS BLOWING WARM AIR INSTEAD OF COLD. I DON'T HERE THE COMPRESSER GOING ON ANY MORE.

Structure › Body › Door
Filed Aug 23, 2017104,607 milesOH

TL* THE CONTACT OWNS A 2009 HONDA CR-V. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE DOOR FAILED TO UNLOCK WITH THE REMOTE AS WELL AS MANUALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE CLASSIC HONDA DEALER LOCATED AT 900 CLASSIC DR, STREETSBORO, OH 44241; PHONE NUMBER: (330) 422-7000 WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT THE REAR PASSENGER'S SIDE DOOR FAILED TO LOCK WITH THE REMOTE AS WELL AS MANUALLY. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE SAME DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AT 800-999-1009 AND WAS MADE AWARE OF THE FAILURE. THE MANUFACTURER STATED THAT THE PARTS WERE OUT OF WARRANTY AND A CASE NUMBER 06250936 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 104,607.

Air BagsCrash1 injured
Filed Aug 16, 2017100,000 milesTX

TL* THE CONTACT OWNS A 2009 HONDA CR-V. WHILE DRIVING 20 MPH, THE CONTACT T-BONED ANOTHER VEHICLE THAT RAN A STOP SIGN. THE AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SEAT BELT FAILED TO RESTRAIN THE CONTACT PROPERLY. A POLICE REPORT WAS FILED. THE CONTACT WAS TRANSPORTED TO THE HOSPITAL TO BE CHECKED FOR CHEST AND BACK PAINS; HOWEVER, THE X-RAYS CAME BACK CLEAR. THE CONTACT EXPERIENCED MUSCLE SPASMS AND SORENESS ACROSS THE CHEST AND BRUISING TO BOTH FEET. THE VEHICLE WAS TOWED TO THE LOCAL BODY SHOP AND THE BODY DAMAGE WAS REPAIRED; HOWEVER, THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT DECLARED DESTROYED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND MADE AWARE OF THE FAILURE, HOWEVER NO ADDITIONAL ASSISTANCE WAS OFFERED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Steering
Filed Aug 11, 201766,084 milesFL

POWER STEERING RACK LEAK. THIS IS MY 2ND CRV THAT HAS BEEN DIAGNOSED WITH A RACK AND PINION LEAK. UPON RESEARCHING IT IS APPARENT THAT THIS IS A COMMON ISSUE AND A VERY EXPENSIVE REPAIR. HONDA SHOULD ISSUE A RECALL DUE TO SAFETY ISSUES INVOLVING THE STEERING.

Steering
Filed Jun 29, 201789,655 milesWV

TL* THE CONTACT OWNS A 2009 HONDA CR-V. WHILE DRIVING VARIOUS SPEEDS, A WHINING SOUND WAS HEARD COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT SHOP FOR A TIRE ROTATION, WHERE IT WAS DISCOVERED THAT FLUID WAS LEAKING FROM THE FRONT DRIVER'S BOOT OVER THE STEERING MECHANISM. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FLUID THAT WAS LEAKING OFF THE DRIVER SIDE BOOT WAS POWER STEERING FLUID AND THE RACK AND PINON NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST OF THE REPAIRS. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 89,655.

Unknown or Other
Filed Jun 27, 201790,000 milesCA

ALL OF THE WINDOW AND DOOR SEALS ARE MELTING. IT STARTED LAST SUMMER. WHENEVER I ROLL MY SIDE WINDOWS DOWN AND UP THE BLACK RUBBER HAS MELTED AND IT LEAVES BLACK STREAKS ON MY WINDOWS. THE RUBBER STARTED TO FLAP IN THE WIND FROM UNDER THE METAL SEALS ON ALL FOUR DOORS OVER A YEAR AGO. MY RUBBER SEAL AROUND MY WINDSHIELD IS ALSO MELTING. I WASH MY CAR AND CANNOT DRY THE TOP ANY LONGER DUE TO THE RUBBER MELTING ONTO THE PAINT. THE SUNROOF AND BACK HAVE NOT STARTED YET. I HAVE PURCHASED SEVERAL NEW CARS PRIOR TO PURCHASING THE HONDA -NEW. I'VE ALSO PURCHASED 3 USED CARS BEFORE, I'VE KEPT CARS OVER 15 YEAR ; NONE EVER HAVE HAD THE RUBBER SEAL MELT. MY HUSBAND WAS TOLD BY A MECHANIC "THAT HAS BEEN A PROBLEM".

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2009 Honda CR-V → · Every CR-V year → · How the figures are calculated →