Defect. General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system. When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.
Risk. An overheated electrical circuit increases the risk of a fire.
Remedy. Dealers will properly seal the rear HVAC blower motor circuits at the left side B-pillar, free of charge. Owner notification letters were mailed May 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222386050.
Defect. General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
Equipment › Other › Labels13V544000
Filed Oct 30, 20151,808 vehiclesGeneral Motors Llc
Defect. General Motors (GM) is recalling certain model year 2013-2014 Chevrolet Silverado HD, Chevrolet Express, and GMC Sierra HD vehicles, and model year 2013 GMC Savana compressed natural gas (CNG) vehicles that fail to comply with Federal Motor Vehicle Safety Standard No. 303 "Fuel System Integrity of Compressed Natural Gas Vehicles." In the affected vehicles, the text of the CNG fuel-only label is smaller than the required size, and as a result, may be less noticeable.
Risk. Text that does not conform to the required labeling size could inhibit fuel tank inspection practices and safe refueling, increasing the risk of a fire.
Remedy. GM will notify owners and will send them a replacement label, free of charge. The recall began December 3, 2015. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 13365.
Fuel System, Other14V500000
Filed Aug 13, 20143,345 vehiclesGeneral Motors Llc
Defect. General Motors LLC (GM) is recalling certain model year 2011-2014 Chevrolet Express compressed natural gas (CNG)vehicles manufactured September 10, 2010, to April 28, 2014, and GMC Savana CNG vehicles manufactured May 23, 2011, to April 21, 2014. The affected vehicles may leak natural gas from the CNG high pressure regulator.
Risk. A natural gas leak in the presence of an ignition source increases the risk of a fire or explosion.
Remedy. GM will notify owners, and dealers will replace the high pressure regulator, free of charge. The recall began February 13, 2013. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14321.
Air Bags › Frontal14V117000
Filed Mar 17, 2014303,013 vehiclesGeneral Motors Llc
Defect. General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."
Risk. In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.
Remedy. GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.
Fuel System, Other13V225000
Filed May 15, 20131,791 vehiclesGeneral Motors Llc
Defect. General Motors LLC (GM) and IMPCO Automotive Division of IMPCO Technologies, Inc. (IMPCO) are recalling certain model year 2011-2013 Chevrolet Express and GMC Savana Cargo vans that have a compressed natural gas (CNG) fuel system installed as original equipment by IMPCO. The fuel systems, manufactured February 14, 2011, through February 20, 2013, have a fuel shut-off solenoid connector to the CNG tank that may corrode and form a short.
Risk. A short at the connector may cause overheating, resulting in an increased risk of fire.
Remedy. GM will notify owners and GM dealers/fleets will perform the remedy which will include replacing the solenoid assemblies and fuel pump fuses and adjusting the wiring routing. The recall began on August 5, 2013. GM's number for this recall is 13139. Impco's number for this recall is FA13GM001. Owner's may contact GM Fleet Action Center at 1-800-353-3867.
Seats › Front Assembly › Seat Heater/Cooler13V147000
Filed Apr 17, 2013885 vehiclesExplorer Van Company, Inc.
Defect. Explorer Van Company, Inc. is recalling certain model year 2013 Explorer and Explorer Limited SE vehicles built on GMC Savana and Chevrolet Express chassis, manufactured August 1, 2012, through April 9, 2013. The wiring harness that powers the seat adjuster and the seat heating circuit may not be properly secured. As a result, the harness may become lodged in the seat riser mechanism.
Risk. If the wires become lodged in the seat riser mechanism, they may become severed and potentially short circuit. A short circuit may result in a fire.
Remedy. Explorer Van Company will notify owners, and dealers will secure the seat wiring harness. Any damaged seat wiring harnesses will be replaced. These services will be completed free of charge. The recall began on May 10, 2013. Customers may contact Explorer Van Company at 1-800-926-7878. Explorer's number for this campaign is 2013-1.
Electrical System › Ignition13V010000
Filed Jan 14, 2013980 vehiclesGeneral Motors Llc
Defect. General Motors (GM) is recalling certain model year 2013 Chevrolet Express vehicles manufactured November 1, 2012, through December 21, 2012; and model year 2013 GMC Savana vehicles, manufactured November 14, 2012, through November 20, 2012. It may be possible to remove the key from the ignition when the vehicle is running or the transmission is not in the Park position. As such, these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard 114, "Theft Protection."
Risk. If the ignition key is removed while the vehicle is still on and/or the vehicle is not in Park, the vehicle may rollaway and the unintended movement of the vehicle may result in a possible crash or injury to pedestrians.
Remedy. GM will notify owners, and dealers will replace the ignition lock cylinder and the two associated keys. This service will be performed free of charge. The recall began on February 8, 2013. For more information, GMC owners may call 1-866-996-9463 and Chevrolet owners may call 1-800-630-2438.
Power Train › Automatic Transmission13V001000
Filed Jan 2, 201354,686 vehiclesGeneral Motors Llc
Defect. General Motors (GM) is recalling certain model year 2013 Cadillac Escalade, Escalade ESV, and Escalade EXT; Chevrolet Avalanche, Express, Silverado HD, Silverado LD, Suburban, and Tahoe; and GMC Savana, Sierra HD, Sierra LD, Yukon, and Yukon XL vehicles, manufactured between November 7, 2012, through December 18, 2012, for failing to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect", and FMVSS No. 114, "Theft Protection and Rollaway Prevention." The vehicles may have been built with a fractured park lock cable or a malformed steering column lock actuator gear in the lock module assembly.
Risk. As a result, the vehicle may shift from Park with the ignition key removed or the ignition key in the OFF position. The vehicle may also shift out of Park without application of the brake pedal while the key is off. Either of these scenarios may cause the vehicle to roll away after the driver has exited the vehicle, resulting in a possible vehicle crash and/or injury.
Remedy. GM will notify owners, and dealers will inspect the affected vehicles and replace the steering column as necessary, free of charge. The recall began on January 21, 2013. Chevrolet owners may call 1-800-630-2438. Cadillac owners may call 1-866-982-2339. GMC owners may call 1-866-996-9463.
What owners reported
Newest filings
Tires
Filed Sep 3, 201567,000 milesGA
WE HAVE PURCHASED 20 HIFLY, LT245-75R16 E RANGE 10 PLY TIRES TO USE ON OUR FLEET OF 15 GMC 3500 VANS.YEAR RANGE IS BETWEEN 2007-2014. WE ARE FINDING SEPARATION AND BUBBLING IN THEM. WE WERE ADVISED THAT "WHAT DO YOU EXPECT FROM A CHEAP CHINESE TIRE, YOU GOT WHAT YOU PAID FOR.". NO WARRANTY OR EXCHANGE GIVEN. I STILL HAVE 11 ON SHOP FLOOR DUE TO SUCH FAILURES THESE ARE VERY DANGEROUS AT HIGHWAY SPEEDS WHEN THE TREADS AND SIDEWALLS BUBBLE AND BLOW OUT OR TREAD SEPARATES, THIS COULD CAUSE AN ACCIDENT WHICH COULD CAUSE LOSS OF CONTROL, INJURY, DEATH OR DESTRUCTION OF PROPERTY. WE HAVE PURCHASED COOPER TIRES WITHOUT THE SAME ISSUES ON THESE UNITS, DRIVING THE SAME SPEED, WEIGHT, AND DISTANCE. THE FAULTY TIRES ARE AVAILABLE FOR TESTING AND OR INSPECTION.
Tires
Filed Sep 3, 201567,000 milesGA
WE PURCHASED 18 PINNACLE LT245/75R16 LOAD RANGE E 10 PLY TIRES FROM GRAINGER AND MADE IN CHINA FOR OUR FLEET OF 15 2007-2014 GMC 3500 VANS. I HAVE 6 OF THEM ON SHOP FLOOR DUE TO FAILURES THAT ARE AVAILABLE FOR INSPECTION AND OR TESTING. SOME OF THE OTHERS WERE DESTROYED AND SENT TO BE RECYCLED. THESE VANS ARE DRIVEN UPON THE INTERSTATE, HIGHWAYS AND CITY STREETS, AT OR ABOUT THE SPEED LIMITS AND WITHIN THE WEIGHT CLASS OF A 1 TON VAN. MILEAGE VARIED FROM 5000 TO 10000 BEFORE THE TIRE BUBBLED ON THE TREAD OR AT THE BEAD, SEPARATED OR BLEW OUT. WE HAVE PURCHASED COOPER TIRES IN THE SAME SPEC RANGE PRIOR TO AND AFTER SAID PURCHASE WITH NO FAILURES AS THE PINNACLE TIRES.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 6, 2023. Source: NHTSA Office of Defects Investigation.