General Motors LLC: Air Bags › Frontal
General Motors LLC reported this defect to federal regulators on Mar 17, 2014 and put the number of vehicles at risk at 303,013. The repair is free for as long as the recall stands.
The defect
General Motors LLC (GM) is recalling certain model year 2009-2014 Chevrolet Express and GMC Savana vans manufactured January 27, 2009, through March 7, 2014 with a gross vehicle weight rating of 10,000 pounds and less and equipped with front passenger air bags. In the affected vehicles, during a frontal impact below the air bag deployment threshold, if an unbelted front passenger's head hits the instrument panel above where the passenger air bag is located, the panel may not sufficiently absorb the impact. As such, these vehicles fail to meet the requirements of Federal Motor Vehicle Safety Standard number 201, "Occupant Protection in Interior Impact."
The risk
In the event of a crash below the air bag deployment threshold, an unbelted front passenger seat occupant has an increased risk of injury.
The remedy
GM will notify owners, and dealers will modify the passenger instrument panel free of charge. Notices to the owners of the heavy duty vans were mailed on April 28, 2014. The recall began on May 19, 2014. Chevrolet owners may call 1-800-630-2438. GMC owners may call 1-866-996-9463. GM's number for this recall is 14082.
12 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Chevrolet Express | 14 | 7 | 0 | 0 |
| 2014 GMC Savana | 1 | 7 | 0 | 0 |
| 2013 Chevrolet Express | 22 | 8 | 0 | 1 |
| 2013 GMC Savana | 2 | 9 | 0 | 0 |
| 2012 Chevrolet Express | 13 | 6 | 0 | 2 |
| 2012 GMC Savana | 3 | 7 | 0 | 0 |
| 2011 Chevrolet Express | 12 | 5 | 0 | 0 |
| 2011 GMC Savana | 1 | 5 | 0 | 0 |
| 2010 Chevrolet Express | 15 | 5 | 1 | 1 |
| 2010 GMC Savana | 3 | 4 | 0 | 0 |
| 2009 Chevrolet Express | 10 | 7 | 0 | 1 |
| 2009 GMC Savana | 2 | 8 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V117000.
Full record for the 2014 Chevrolet Express → · Recalls carrying a do-not-drive advisory → · Where this data comes from →