General Motors LLC: Fuel System, Other
General Motors LLC reported this defect to federal regulators on Aug 13, 2014 and put the number of vehicles at risk at 3,345. The repair is free for as long as the recall stands.
The defect
General Motors LLC (GM) is recalling certain model year 2011-2014 Chevrolet Express compressed natural gas (CNG)vehicles manufactured September 10, 2010, to April 28, 2014, and GMC Savana CNG vehicles manufactured May 23, 2011, to April 21, 2014. The affected vehicles may leak natural gas from the CNG high pressure regulator.
The risk
A natural gas leak in the presence of an ignition source increases the risk of a fire or explosion.
The remedy
GM will notify owners, and dealers will replace the high pressure regulator, free of charge. The recall began February 13, 2013. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is 14321.
8 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2014 Chevrolet Express | 14 | 7 | 0 | 0 |
| 2014 GMC Savana | 1 | 7 | 0 | 0 |
| 2013 Chevrolet Express | 22 | 8 | 0 | 1 |
| 2013 GMC Savana | 2 | 9 | 0 | 0 |
| 2012 Chevrolet Express | 13 | 6 | 0 | 2 |
| 2012 GMC Savana | 3 | 7 | 0 | 0 |
| 2011 Chevrolet Express | 12 | 5 | 0 | 0 |
| 2011 GMC Savana | 1 | 5 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 14V500000.
Full record for the 2014 Chevrolet Express → · Recalls carrying a do-not-drive advisory → · Where this data comes from →