Explorer Van Company, Inc.: Seats › Front Assembly › Seat Heater/Cooler
Explorer Van Company, Inc. reported this defect to federal regulators on Apr 17, 2013 and put the number of vehicles at risk at 885. The repair is free for as long as the recall stands.
The defect
Explorer Van Company, Inc. is recalling certain model year 2013 Explorer and Explorer Limited SE vehicles built on GMC Savana and Chevrolet Express chassis, manufactured August 1, 2012, through April 9, 2013. The wiring harness that powers the seat adjuster and the seat heating circuit may not be properly secured. As a result, the harness may become lodged in the seat riser mechanism.
The risk
If the wires become lodged in the seat riser mechanism, they may become severed and potentially short circuit. A short circuit may result in a fire.
The remedy
Explorer Van Company will notify owners, and dealers will secure the seat wiring harness. Any damaged seat wiring harnesses will be replaced. These services will be completed free of charge. The recall began on May 10, 2013. Customers may contact Explorer Van Company at 1-800-926-7878. Explorer's number for this campaign is 2013-1.
2 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2013 Chevrolet Express | 22 | 8 | 0 | 1 |
| 2013 GMC Savana | 2 | 9 | 0 | 0 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 13V147000.
Full record for the 2013 Chevrolet Express → · Recalls carrying a do-not-drive advisory → · Where this data comes from →