Owners filed 2 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 3 times.
Park away from buildings
NHTSA attached an advisory to a recall on this vehicle. Advisories apply to specific production runs — check your VIN with the manufacturer or at nhtsa.gov/recalls before driving it.
Defect. General Motors, LLC (GM) is recalling certain 2003-2023 Chevrolet Express Cutaway and GMC Savana Cutaway incomplete vehicles equipped with wiring for an optional rear heating, ventilation, and air-conditioning (HVAC) system. When the HVAC blower motor circuit is left unused with exposed connectors and wiring, the circuit can corrode and overheat.
Risk. An overheated electrical circuit increases the risk of a fire.
Remedy. Dealers will properly seal the rear HVAC blower motor circuits at the left side B-pillar, free of charge. Owner notification letters were mailed May 2, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GMC's number for this recall is N222386050.
Electrical System › 12v/24v/48v Battery › Cables21V189000Park outside
Filed Mar 18, 202110,154 vehiclesGeneral Motors, Llc
Defect. General Motors, LLC (GM) is recalling certain 2021 Chevrolet Express and GMC Savana vehicles equipped with 6.6L gasoline engines. The positive battery cable terminals may contact a fuse block assembly attachment post and cause an electrical short circuit.
Risk. A short-circuit can increase the risk of a fire.
Remedy. Owners are advised to park their vehicles outside and away from structures until the repair is complete. GM will notify owners, and dealers will remove a portion of the anti-rotation tab on both positive battery cable terminals near the fuse block assembly attachments, free of charge. If too much of the tab had been removed during prior servicing, the battery cable will be replaced, free of charge. The recall began April 16, 2021. Owners may contact Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202325160.
Tires21V115000
Filed Feb 25, 202133,838 vehiclesGeneral Motors, Llc
Defect. General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk. Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy. GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
What owners reported
Newest filings
Steering
Filed Jul 1, 2024PA
Power steering lines leaking and hydroboost. Third vehicle in fleet with 64000 miles and same issue.
Steering
Filed Mar 11, 202454,000 milesPA
The contact owns a 2021 GMC Savana. The contact stated while driving at undisclosed speeds, the steering wheel was stiff. The power steering fluid was leaking. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the PCM, power steering, and sensors had to be replaced. The vehicle was repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 54,000.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 6, 2023. Source: NHTSA Office of Defects Investigation.