2023 Gillig Low Floor

Routine

No owner complaints are on file for this vehicle. It has been recalled 15 times.

15 safety recalls

Part 573 reports
Equipment › Other › Labels26V190000
Filed Mar 26, 20266 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses equipped with Michelin X InCity Grip D rear tires. The rear Gross Axle Weight Rating (GAWR) on the federal placard may exceed the tire load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 120, "Wheels and Rims - Other Than Passenger Cars."

Risk. Referencing an incorrect GAWR can lead to unintentionally overloading the rear tires, increasing the risk of a crash.

Remedy. Gillig will replace the federal placard, free of charge. Owner notification letters are expected to be mailed April 24, 2026. Owners may contact Gillig customer service at 1-800-735-1500.

Electrical System › Propulsion System › Cables26V144000
Filed Mar 12, 2026424 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2023-2026 Low Floor transit buses. The high voltage cable, connecting the inverter to the drive unit, contains a splice connection that reduces the amp capacity rating.

Risk. Reduced capacity may cause the cable to overheat, increasing the risk of a fire.

Remedy. Gillig will reprogram the software as an interim repair. For the final remedy, Gillig will replace the high voltage cable. Both repairs will be provided free of charge. Owner notification letters are expected to be mailed July 27, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.

Fuel System, Diesel › Delivery › Hoses, Lines/Piping, and Fittings26V142000
Filed Mar 12, 20263,568 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2021-2026 Low Floor transit buses. The air compressor intake pipe may contact and damage the fuel line.

Risk. A damaged fuel line may leak, increasing the risk of a fire.

Remedy. Gillig will inspect, replace, and reorient the intake pipe as necessary, free of charge. Owner notification letters were mailed April 24, 2026. Owners may contact Gillig's customer service at 1-800-735-1500.

Electrical System › Propulsion System › Traction Battery25V203000
Filed Apr 1, 202527 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The high voltage batteries may have loose hardware that can fall inside the battery pack and create a short circuit.

Risk. A short circuit increases the risk of a fire. In addition, the battery contactors may open suddenly and cause a loss of drive power, increasing the risk of a crash.

Remedy. Gillig will install new battery fasteners as necessary, free of charge. Owner notification letters were mailed April 28, 2025. Owners may contact Gillig customer service at 1-800-735-1500.

Equipment › Appliance › Tv/Radio/Speakers25V076000
Filed Feb 11, 202591 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.

Risk. A monitor that detaches and falls from the ceiling increases the risk of injury.

Remedy. Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.

Electrical System › Ignition › Interlock/Lockout24V959000
Filed Dec 20, 2024332 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor style transit buses. The high voltage electric air compressor may not be connected to the High Voltage Interlock Loop (HVIL). Therefore, the HVIL cannot detect a loose or disconnected compressor power cable.

Risk. Failure to alert the operator to a power cable issue can increase the risk of injury by electrical shock.

Remedy. Dealers will install an additional electrical harness, extending the HVIL loop to the air compressor, free of charge. Owner notification letters were mailed February 12, 2025. Owners may contact GILLIG customer service at 1-800-735-1500.

Equipment › Emergency › Fire Supression › Wiring24V958000
Filed Dec 20, 2024201 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2021-2024 Low Floor style transit buses. The fire suppression relay cable may be damaged, chafing against the mounting bolt, and fail.

Risk. Failure of the fire suppression system can increase the risk of injury during a fire.

Remedy. Dealers will replace the relay cable, free of charge. Owner notification letters were mailed December 31, 2024. Owners may contact GILLIG customer service at 1-800-735-1500.

Electrical System › Instrument Panel › Speedometer/Odometer24V921000
Filed Dec 11, 20249 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2023 Low Floor diesel-hybrid transit buses. During vehicle operations in full electric vehicle (EV) mode, the odometer will not display accumulated mileage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 101, "Controls and Displays."

Risk. A missing odometer reading could lead to an unintended delay in critical safety-related maintenance, potentially impairing the safe operation of the vehicle and increasing the risk of a crash.

Remedy. Gillig will install a new speedometer gauge, free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Gillig customer service at 1-800-735-1500 or 1-510-264-5073.

Steering › Critical Fasteners24V514000
Filed Jul 5, 20241,189 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2023-2024 Low Floor transit buses. The steering spline shaft fasteners may have been improperly tightened, allowing the steering spline shaft to loosen.

Risk. A loose steering shaft can cause a complete loss of steering control, increasing the risk of a crash.

Remedy. Gillig will tighten the fasteners, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Fuel System, Diesel › Delivery › Hoses, Lines/Piping, and Fittings24V390000
Filed Jun 3, 202454 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2023 Low Floor buses equipped with Cummins L9 diesel engines with part number D563027BX03. Insufficient crimping may allow the remote fuel filter hoses to disconnect and leak, decreasing fuel supply to the engine.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire. Additionally, a lack of fuel can cause an engine stall, increasing the risk of a crash.

Remedy. Cummins will replace the remote fuel filter hoses. Owner notification letters were mailed June 21, 2024. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Showing 10 of 15 campaigns, newest first.

Across model years

Worst on record: 2026
YearComplaintsRecallsFiresDeathsAssessment
20261200Routine
20250400Routine
20240900Routine
2023 — this page01500Routine
202201100Routine
202101200Routine
202001400Routine
201911200Routine
201801300Routine
201701500Routine
201612000Do not drive
201501900Routine
201412300Routine
201301700Routine
201201100Routine
201101000Routine
20100900Routine
20090500Routine
20081500Routine
20070800Routine
20060500Routine
20050400Routine
20040800Routine
20031900Routine
20020800Routine
200101000Routine
200011010Routine
199901000Routine
199801000Routine
19970600Routine

Compare every Low Floor year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 26, 2026. Source: NHTSA Office of Defects Investigation.