2020 Gillig Low Floor

Routine

No owner complaints are on file for this vehicle. It has been recalled 14 times.

14 safety recalls

Part 573 reports
Equipment › Appliance › Tv/Radio/Speakers25V076000
Filed Feb 11, 202591 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2019-2024 Low Floor transit buses. The rivet-nut fasteners that secure the TFT flat panel display monitor to the bus ceiling may fail, causing the monitor to detach and fall.

Risk. A monitor that detaches and falls from the ceiling increases the risk of injury.

Remedy. Gillig will replace the rivet-nut fasteners, free of charge. Owner notification letters were mailed March 18, 2025. Owners may contact Gillig customer service at 1-800-735-1500.

Power Train › Driveline › Driveshaft23V740000
Filed Nov 3, 20234,286 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2019-2023 Low Floor transit buses. The transmission yoke may separate, resulting in driveshaft separation and a sudden loss of drive power.

Risk. A sudden loss of drive power can increase the risk of a crash. Additionally, a disabled bus may require an evacuation procedure in an uncontrolled traffic situation, increasing the risk of injury to passengers.

Remedy. Gillig will work with the equipment manufacturer, Allison Transmission Inc., to inspect and tighten the transmission yoke bolts, as necessary, free of charge. Owner notification letters were mailed December 11, 2023. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Electrical System › Propulsion System › Traction Battery22V548000
Filed Jul 28, 2022184 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor vehicles equipped with Cummins BP74E battery packs. The battery packs may develop a coolant leak internally, causing the battery pack to short circuit.

Risk. A battery short circuit increases the risk of a fire.

Remedy. Gillig will tighten the coolant fittings and replace the coolant, free of charge. Owner notification were mailed on August 16, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Electrical System › Propulsion System › Cables › Fastener/Connector22V436000
Filed Jun 17, 2022169 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2019-2022 Low Floor electric transit buses. The EV resolver cable connector may experience a loss of electrical connectivity, unexpectedly switching from Drive to Neutral with no warning.

Risk. An unexpected switch to neutral can cause a loss of vehicle propulsion and increase the risk of a crash.

Remedy. Dealers will install a redesigned resolver cable with extended length and a new support bracket, free of charge. Owner notification letters were mailed on August 3, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Electrical System › 12v/24v/48v Battery22V276000
Filed Apr 25, 2022592 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.

Risk. The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.

Remedy. Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.

Fuel System, Diesel › Delivery › Hoses, Lines/Piping, and Fittings21V563000
Filed Jul 23, 2021148 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines that have remote Stage 2 fuel filters and pressurized hoses. A fuel leak may occur from the fuel hose between the fuel pump and the remote fuel filter head.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy. Cummins will replace the fuel hoses, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Engine and Engine Cooling › Exhaust System › Manifold/Header/Muffler/Tail Pipe21V538000
Filed Jul 15, 202178 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor vehicles equipped with Cummins L9 Diesel Engines. The engine calibration software's management of the injection of Diesel Exhaust Fluid can allow excessive ammonia into the tailpipe exhaust.

Risk. Exposure to high levels of ammonia can increase the risk of injury.

Remedy. Cummins will recalibrate the engine, free of charge. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Suspension › Rear › Axle › Non-powered Axle Assembly21V487000
Filed Jun 28, 202186 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2020-2021 Low Floor Diesel, CNG, and Battery Electric buses. The rear axle may come out of alignment during operation.

Risk. An improperly aligned rear axle may cause a loss of vehicle control, increasing the risk of a crash.

Remedy. Gillig will install a new locknut, free of charge. Owner notification letters were mailed on July 19, 2021. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Fuel System, Diesel › Fuel Injection System › Fuel Rail21V352000
Filed May 14, 20214,428 vehiclesGillig, Llc

Defect. Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy. Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Structure › Body › Door21V291000
Filed Apr 23, 2021229 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2020-2021 29, 35, 40-foot Low Floor and BRT buses powered by Compressed Natural Gas (CNG). The overlap between the curb side and street side roof doors is insufficient and may allow the street side door to accidentally open.

Risk. An open door may strike another vehicle or structure, increasing the risk of a crash.

Remedy. Dealers will install a new locking plate, overlap bracket, and mounting hardware, free of charge. Owner notification letters were mailed on May 14, 2021. Owner may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Showing 10 of 14 campaigns, newest first.

Across model years

Worst on record: 2026
YearComplaintsRecallsFiresDeathsAssessment
20261200Routine
20250400Routine
20240900Routine
202301500Routine
202201100Routine
202101200Routine
2020 — this page01400Routine
201911200Routine
201801300Routine
201701500Routine
201612000Do not drive
201501900Routine
201412300Routine
201301700Routine
201201100Routine
201101000Routine
20100900Routine
20090500Routine
20081500Routine
20070800Routine
20060500Routine
20050400Routine
20040800Routine
20031900Routine
20020800Routine
200101000Routine
200011010Routine
199901000Routine
199801000Routine
19970600Routine

Compare every Low Floor year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Feb 11, 2025. Source: NHTSA Office of Defects Investigation.