2017 Gillig Low Floor

Routine

No owner complaints are on file for this vehicle. It has been recalled 15 times.

15 safety recalls

Part 573 reports
Electrical System › 12v/24v/48v Battery22V276000
Filed Apr 25, 2022592 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.

Risk. The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.

Remedy. Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.

Fuel System, Diesel › Fuel Injection System › Fuel Rail21V352000
Filed May 14, 20214,428 vehiclesGillig, Llc

Defect. Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy. Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Steering › Hydraulic Power Assist › Pump20V392000
Filed Jul 2, 2020531 vehiclesGillig Llc

Defect. Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.

Risk. A loss of power steering assist may increase the risk of crash.

Remedy. Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.

Electrical System › Wiring › Fuses and Circuit Breakers20V179000
Filed Mar 25, 20208,224 vehiclesGillig Llc

Defect. Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.

Risk. With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.

Remedy. Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Exterior Lighting › Headlights19V193000
Filed Mar 8, 2019965 vehiclesGillig Llc

Defect. Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.

Risk. A loss of headlights can reduce the driver's ability to see, increasing the risk of a crash.

Remedy. Gillig has notified owners, and dealers will install new back covers on the headlight buckets, free of charge. The recall began April 1, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Steering › Linkages › Drag › Link › Connection19V059000
Filed Jan 28, 20193,659 vehiclesGillig Llc

Defect. Gillig LLC (Gillig) is recalling certain 2016-2018 Low Floor buses. The ball stud of the steering system draglink may not have been properly tightened.

Risk. If the ball stud is insufficiently tightened, the ball stud may wear, resulting in reduced handling and stability, increasing the risk of crash.

Remedy. Gillig will notify owners, and dealers will inspect and correct the ball stud tightness, as necessary, free of charge. The recall began March 20, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Structure › Emergency › Escape/Egress/Exit18V886000
Filed Dec 12, 201830 vehiclesGillig Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2016-2017 Gillig Low Floor transit buses. As built, one of the emergency exit windows may not be able to be easily used in the event of an emergency. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 217, "Bus Emergency Exits and Window Retention and Release."

Risk. An obstructed emergency exit can hinder passengers from vacating the bus in the event of an emergency, increasing the risk of injury.

Remedy. Gillig will notify owners, and dealers will move one of the emergency exit windows to an unobstructed location, free of charge. The recall began February 22, 2019. Owners may contact Gillig's customer service at 1-510-264-5073 or 1-800-735-1500.

Parking Brake › Conventional › Air18V789000
Filed Nov 9, 20184,469 vehiclesGillig Llc

Defect. Gillig LLC (Gillig) is recalling certain 2013-2018 Gillig Low Floor transit buses equipped with disk brakes. The spring cage bolts on the air brakes may not be sufficiently tightened, reducing the effectiveness of the parking brake.

Risk. Loose cage bolts may result in the bus rolling away when in the park position or a loss of braking ability if the service brake air pressure is lost while moving. Either condition may increase the risk of a crash.

Remedy. Gillig will notify owners, and dealers will tighten the spring cage bolts, free of charge. The recall began December 10, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Power Train › Automatic Transmission18V665000
Filed Sep 25, 201890 vehiclesGillig Llc

Defect. Gillig LLC (Gillig) is recalling certain 2017-2018 Gillig Low Floor transit buses equipped with certain Allison transmission hybrid drive units. The pressure switches on these Drive Units may fail, possibly resulting in a loss of drive.

Risk. A loss of drive can disable the vehicle unexpectedly, increasing the risk of a crash.

Remedy. Gillig will notify owners, and Allison Transmission service centers will replace the C1 and C2 pressure switches, free of charge. The recall began October 4, 2018. Owners may contact Allison Transmission at 1-800-252-5283 or Gillig customer service at 1-800-735-1500.

Exterior Lighting › Turn Signal18V511000
Filed Aug 9, 2018178 vehiclesGillig Llc

Defect. Gillig LLC (Gillig) is recalling certain 2012-2018 Gillig Low Floor vehicles. The front and rear turn signals on these vehicles may flash at different rates, potentially confusing other drivers of the vehicle's intention. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Risk. The mismatched flashing may confuse other drivers, increasing the risk of a crash.

Remedy. Gillig will notify the owner of the buses, and dealers will reprogram the turn signals with new software, free of charge. The recall began August 30, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Showing 10 of 15 campaigns, newest first.

Across model years

Worst on record: 2026
YearComplaintsRecallsFiresDeathsAssessment
20261200Routine
20250400Routine
20240900Routine
202301500Routine
202201100Routine
202101200Routine
202001400Routine
201911200Routine
201801300Routine
2017 — this page01500Routine
201612000Do not drive
201501900Routine
201412300Routine
201301700Routine
201201100Routine
201101000Routine
20100900Routine
20090500Routine
20081500Routine
20070800Routine
20060500Routine
20050400Routine
20040800Routine
20031900Routine
20020800Routine
200101000Routine
200011010Routine
199901000Routine
199801000Routine
19970600Routine

Compare every Low Floor year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 25, 2022. Source: NHTSA Office of Defects Investigation.