2018 Gillig Low Floor

Routine

No owner complaints are on file for this vehicle. It has been recalled 13 times.

13 safety recalls

Part 573 reports
Electrical System › 12v/24v/48v Battery22V276000
Filed Apr 25, 2022592 vehiclesGillig, Llc

Defect. Gillig, LLC (Gillig) is recalling certain 2014-2021 Low Floor transit buses. The rear-mounted ultracapacitors may allow the engine to be started when the master battery disconnect switch is in the "OFF" position.

Risk. The engine may be started unexpectedly, increasing the risk of injury to anyone nearby the engine compartment during maintenance operations.

Remedy. Dealers will update the software for the buses equipped with the Vanner Ultracapacitor system, and conduct a hard rewire for the buses equipped with the KBI system, free of charge. Owner notification letters were mailed on June 22, 2022. Owners may contact Gillig's customer service at 1-510-264-5073 for 1-800-735-1500.

Fuel System, Diesel › Fuel Injection System › Fuel Rail21V352000
Filed May 14, 20214,428 vehiclesGillig, Llc

Defect. Gillig, LLC. (Gillig) is recalling certain 2017-2020 Low Floor vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.

Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy. Gillig will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on August 27, 2021. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Steering › Hydraulic Power Assist › Pump20V392000
Filed Jul 2, 2020531 vehiclesGillig Llc

Defect. Gillig, LLC. (Gillig) is recalling certain 2013-2020 hybrid and all-electric Low Floor buses equipped with a steering system that uses a high-voltage electric motor and hydraulic pump assembly to provide power steering assist. The shaft coupling between the motor and pump may fail and cause a loss of hydraulic power steering assist.

Risk. A loss of power steering assist may increase the risk of crash.

Remedy. Gillig will notify owners, and dealers will replace the motor-pump assemblies, free of charge. The recall began August 13, 2020. Owners may contact Gillig customer service at 1-800-735-1500.

Suspension › Rear20V342000
Filed Jun 10, 20203,728 vehiclesGillig Llc

Defect. Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor buses. The rear suspension lower control rods may experience fatigue failure due to stiffened end bushings.

Risk. If the rear suspension lower control rod fails, the bus may have reduced handling and stability, increasing the risk of a crash.

Remedy. Gillig will notify owners and provide them with new lower control rods with different bushings, free of charge. This recall began June 26, 2020. Owners may contact Gillig customer service at 1-800-735-1500.

Fuel System, Other › Storage › Tank Assembly › Pressure Relief Devices20V239000
Filed Apr 29, 2020275 vehiclesGillig Llc

Defect. Gillig LLC (Gillig) is recalling certain 2018-2020 Low Floor transit buses powered by compressed natural gas (CNG). The thermally activated pressure relief device (PRD) installed on the CNG fuel system may not vent the system when exposed to heat, potentially resulting in the system rupturing.

Risk. If the fuel system ruptures from exposure to heat, there may be an increased risk of injury.

Remedy. Gillig will work with Agility to notify customers and replace the PRDs, free of charge. The recall began May 15, 2020. Owners may contact Agility customer service at 1-949-267-7745 or Gillig customer service at 1-800-735-1500.

Electrical System › Wiring › Fuses and Circuit Breakers20V179000
Filed Mar 25, 20208,224 vehiclesGillig Llc

Defect. Gillig LLC (Gillig) is recalling certain 2012-2020 Low Floor buses. The circuit breaker ratings on the DEF Line Heater circuit and the Aftertreatment-Ignition circuit may be higher than the rating for the wire and connector.

Risk. With the improper circuit breaker rating, an electrical short in either of these circuits may increase the risk of a fire.

Remedy. Gillig will notify owners, and dealers will replace the circuit breakers, free of charge. The recall began April 24, 2020. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Structure › Emergency › Escape/Egress/Exit19V451000
Filed Jun 14, 201925 vehiclesGillig Llc

Defect. Gillig LLC (Gillig) is recalling certain 2018-2019 Low Floor vehicles equipped with a certain batch of glass roof hatches. Temperature and vibration stresses may cause the tempered glass roof hatch to shatter.

Risk. If the tempered glass roof hatch shatters, glass fragments may fall onto passengers, increasing the risk of an injury.

Remedy. Gillig will notify owners, and the glass hatch manufacturer will provide replacement hatch lids, free of charge. The recall began June 27, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Exterior Lighting › Headlights19V193000
Filed Mar 8, 2019965 vehiclesGillig Llc

Defect. Gillig LLC (Gillig) is recalling certain 2014-2019 Low Floor buses. Uncovered electrical terminals in the headlight power circuit may short circuit to ground, causing a loss of headlights.

Risk. A loss of headlights can reduce the driver's ability to see, increasing the risk of a crash.

Remedy. Gillig has notified owners, and dealers will install new back covers on the headlight buckets, free of charge. The recall began April 1, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Steering › Linkages › Drag › Link › Connection19V059000
Filed Jan 28, 20193,659 vehiclesGillig Llc

Defect. Gillig LLC (Gillig) is recalling certain 2016-2018 Low Floor buses. The ball stud of the steering system draglink may not have been properly tightened.

Risk. If the ball stud is insufficiently tightened, the ball stud may wear, resulting in reduced handling and stability, increasing the risk of crash.

Remedy. Gillig will notify owners, and dealers will inspect and correct the ball stud tightness, as necessary, free of charge. The recall began March 20, 2019. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Parking Brake › Conventional › Air18V789000
Filed Nov 9, 20184,469 vehiclesGillig Llc

Defect. Gillig LLC (Gillig) is recalling certain 2013-2018 Gillig Low Floor transit buses equipped with disk brakes. The spring cage bolts on the air brakes may not be sufficiently tightened, reducing the effectiveness of the parking brake.

Risk. Loose cage bolts may result in the bus rolling away when in the park position or a loss of braking ability if the service brake air pressure is lost while moving. Either condition may increase the risk of a crash.

Remedy. Gillig will notify owners, and dealers will tighten the spring cage bolts, free of charge. The recall began December 10, 2018. Owners may contact Gillig customer service at 1-510-264-5073 or 1-800-735-1500.

Showing 10 of 13 campaigns, newest first.

Across model years

Worst on record: 2026
YearComplaintsRecallsFiresDeathsAssessment
20261200Routine
20250400Routine
20240900Routine
202301500Routine
202201100Routine
202101200Routine
202001400Routine
201911200Routine
2018 — this page01300Routine
201701500Routine
201612000Do not drive
201501900Routine
201412300Routine
201301700Routine
201201100Routine
201101000Routine
20100900Routine
20090500Routine
20081500Routine
20070800Routine
20060500Routine
20050400Routine
20040800Routine
20031900Routine
20020800Routine
200101000Routine
200011010Routine
199901000Routine
199801000Routine
19970600Routine

Compare every Low Floor year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 25, 2022. Source: NHTSA Office of Defects Investigation.