Owners filed 19 complaints about this vehicle with federal regulators, most often about the steering. It has been recalled 24 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Steering
5
0
0
0
Steering › Rack and Pinion
3
0
0
0
Electrical System
3
0
0
0
Fuel/Propulsion System
2
0
2
0
Visibility › Windshield
1
0
0
0
Vehicle Speed Control
1
0
0
0
Tires
1
0
0
0
Service Brakes, Air
1
0
1
0
Power Train › Clutch Assembly
1
0
0
0
Electronic Stability Control (esc)
1
0
0
0
24 safety recalls
Part 573 reports
Exterior Lighting20V214000
Filed Apr 14, 202063,175 vehiclesDaimler Trucks North America Llc
Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy. DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Equipment17V810000
Filed Dec 15, 201724,860 vehiclesDaimler Trucks North America Llc
Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Filed Nov 27, 2017438,255 vehiclesDaimler Trucks North America Llc
Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Risk. If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy. DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Electrical System15V127000
Filed Mar 4, 201545,036 vehiclesDaimler Trucks North America Llc
Defect. Daimler Trucks North America LLC (DTNA) is recalling certain model year 2007-2011 Freightliner Cascadia trucks manufactured March 26, 2007, to August 31, 2010. Water may leak into the Signal-detection and Activation Module (SAM) Chassis causing corrosion which may result in electrical shorts or possible intermittent operation of trailer lights.
Risk. Intermittent operation of the trailer lights may prevent other drivers from knowing that the truck is slowing or stopping, increasing the risk of a vehicle crash. Additionally, an electrical short in the SAM chassis may result in a a fire.
Remedy. DTNA will notify owners, and dealers will inspect the SAM chassis for corrosion, replacing it as necessary. Any vehicle that does not have a drip shield mounted in the cab over the SAM chassis will receive one. These repairs will be performed free of charge. An interim letter was sent to owners on May 4, 2015. The recall began on October 8, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-679.
Engine and Engine Cooling › Engine14V080000
Filed Feb 21, 20143,258 vehiclesDaimler Trucks North America
Defect. Daimler Trucks North America LLC (Daimler) is recalling certain model year 2008-2015 Freightliner 114SD, Cascadia, M2 Business Class, Sterling LT8500, and Thomas Built Buses Saf-T-Liner HDX vehicles manufactured February 19, 2008, through February 11, 2014, and equipped with Cummins Westport Model ISL G and Cummins Westport Model ISX12 G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
Risk. The sensor malfunction could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Remedy. Cummins and Cummins Westport will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Customers may contact Daimler at 1-800-385-4357 or Cummins Inc. at 1-800-343-7357. Daimler's number for this recall is FL-660.
Equipment12V405000
Filed Aug 16, 20121,663 vehiclesDaimler Trucks North America
Defect. Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also separate from the vehicle.
Risk. Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.
Remedy. DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.
Engine and Engine Cooling › Engine › Diesel12V074000
Filed Feb 28, 2012103,437 vehiclesDaimler Trucks North America
Defect. DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.
Risk. A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Steering › Rack and Pinion11V514000
Filed Oct 13, 20119,689 vehiclesDaimler Trucks North America
Defect. DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2005-2011 FREIGHTLINER CASCADIA, COLUMBIA, CENTURY, CORONADO, AND CLASSIC XL TRUCKS MANUFACTURED FROM NOVEMBER 1, 2004, THROUGH JUNE 15, 2010 FOR THE RACK AND PINION STEERING SYSTEM. THE LOWER PINION BEARING MAY CORRODE AND FAIL. A FAILED BEARING MAY LEAD TO DAMAGE OF THE SPOOL VALVE SEALS. A DAMAGE SPOOL VALVE SEAL MAY ALLOW HYDRAULIC FLUID TO FLOW TO THE RIGHT OR LEFT TURN PORT INSTEAD OF FLOWING TO THE RETURN PORT.
Risk. THE STEERING COULD UNEXPECTEDLY TURN LEFT OR RIGHT, MAKING THE VEHICLE MORE DIFFICULT TO CONTROL AND INCREASING THE RISK OF A CRASH.
Remedy. DAIMLER TRUCKS WILL INSPECT THE LOWER BEARING FOR CORROSION. IF CORROSION IS FOUND, THE RACK AND PINION SYSTEM WILL BE REPLACED. IF NO CORROSION IS FOUND, ON THE BEARING, THE BEARING WILL BE PACKED WITH GREASE AND THE RUBBER BELLOWS WILL BE REPLACED WITH SEALANT ADDED BETWEEN THE BELLOWS AND THE RACK HOUSING. AN INTERIM LETTER WAS MAILED IN DECEMBER 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
Electronic Stability Control (esc)11V465000
Filed Sep 8, 20114,444 vehiclesDaimler Trucks North America
Defect. DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2006-2012 FREIGHTLINER BUSINESS CLASS M2, CASCADIA, CENTURY, COLUMBIA, CORONADO AND STERLING A-LINE VEHICLES BUILT WITH MERITOR WABCO ELECTRONIC STABILITY CONTROL (ESC) SYSTEM MANUFACTURED FROM SEPTEMBER 15, 2005 THROUGH SEPTEMBER 1, 2011. UNDER CERTAIN ROAD AND DRIVING CONDITIONS, VEHICLE BODY ROLL AND ROAD INCLINATION CHARACTERISTICS MAY ADVERSELY AFFECT THE SLIP ANGLE CALCULATION OF THE ELECTRONIC STABILITY CONTROL (ESC) SYSTEM. THIS MIGHT CAUSE THE ESC TO PERCEIVE AN OVER STEERING SITUATION AND THEREFORE APPLY THE OUTER WHEEL BRAKE ON THE FRONT AXLE UNTIL THE VEHICLE IS PERCEIVED TO BE STABLE.
Risk. IF THE DRIVER IS SLOW TO REACT DURING THIS ESC INTERVENTION, THE VEHICLE MAY DEVIATE FROM THE INTENDED LINE OF TRAVEL INCREASING THE RISK OF A CRASH.
Remedy. DAIMLER TRUCKS WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE ESC MODULE WITH THE APPROPRIATE SOFTWARE VERSION AS NECESSARY, FREE OF CHARGE. AN INTERIM OWNER NOTIFICATION WILL BE MAILED ON OR ABOUT NOVEMBER 21, 2011. THE DATE FOR AVAILABILITY OF THE FINAL REMEDY IS SUBJECT TO VALIDATION TESTING AND PARTS AVAILABILITY. THE SAFETY RECALL BEGAN ON MARCH 28, 2012. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
Electrical System › 12v/24v/48v Battery › Cables11V330000
Filed Jun 21, 201148,170 vehiclesDaimler Trucks North America
Defect. DTNA IS RECALLING CERTAIN MODEL YEAR 2008-2012 FREIGHTLINER; CASCADIA, CENTURY CLASS, COLUMBIA, AND CORONADO, CERTAIN MODEL YEAR 2008-2009 STERLING; A-LINE AND L-LINE AND CERTAIN MODEL YEAR 2009-2012 WESTERN STAR CONSTELLATION VEHICLES, MANUFACTURED FROM JANUARY 14, 2008, THROUGH JUNE 15, 2011, BUILT WITH DETROIT DIESEL 15 OR 16 ENGINES. THE BOLT ATTACHING A RUBBER ISOLATOR TO A SUPPORT BRACKET MAY BECOME LOOSE AND BACK OUT, POTENTIALLY CONTACTING AN UN-FUSED STARTER CABLE AND CREATING A SHORT CIRCUIT.
Risk. A SHORT CIRCUIT BETWEEN AN UN-FUSED BATTERY CABLE AND CHASSIS GROUND COULD RESULT IN A VEHICLE FIRE.
Remedy. DEALERS WILL INSTALL A NEW BOLT AND ISOLATOR AND REPAIR THE RECREATIONAL VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON DECEMBER 21, 2011. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Showing 10 of 24 campaigns, newest first.
What owners reported
Newest filings
Electrical System
Filed Mar 25, 20191,011,997 milesNC
TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA. WHILE THE VEHICLE WAS BEING INSPECTED AT TRIAD FREIGHTLINER OF GREENSBORO (LOCATED AT 6420 BURNT POPLAR RD, GREENSBORO, NC 27409, (336) 668-0911), THE CONTACT WAS INFORMED THAT THE HEADLIGHTS FAILED BECAUSE THE SIGNAL ACQUISITION MODULE GOT WET AND NEEDED TO BE REPLACED AND REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS PREVIOUSLY REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V127000 (ELECTRICAL SYSTEM), BUT THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 1,011,997. *DT *TR
Electronic Stability Control (esc)
Filed Aug 5, 2016FL
FREIGHTLINER CASCADIA 2009 STERING RACK AND PINION PROBLEM. FREIGHTLINER DEALER A REDY FIXED TWICE, AND AGAIN START THE PROBLEM,THAT'S MEANS HAVE TO BE HAVE A REPLAYS AGAIN,JUST DELETE COMPANY CLOSE THE RECALL. DRIVING WITH THIS PROBLEM IS VERY DENGER SPECIALY IN WORK ZONE WITH NOT EVEN LANE.I DO SPENT A LOT MONEY FOR ALIGNMENT AND OTHER PARTS . THIS HAVE TO BE A LAW FOR RECALL. IF PROBLEM STILL COMING AGAIN AND AGAIN DEALER HAVE TO THE FIX.
Electrical System
Filed Apr 4, 2016FL
STEERING COLUMN IS A PROBLEM. TRUCK DO NOT STAY IN THE ROAD STREIGHT.FOR MEN TIMES IN THE SHOP AND COUPLE ALIGNMENT, TRUCK HAS PROBLEM. VERY DENGER TO DRIVE. ELECTRICAL MIRRORS HEATED PROBLEM. WIRE AND EVERYTHING ELSE IT'S OK JUST NO POWER GO TO SWITCH. ELECTRIC CAN'T FIGEROUT WHAT'S IS HAPPENING.
Electrical System
Filed Oct 7, 2015TX
TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE RIGHT TURN WAS ACTIVATED AND FAILED TO DEACTIVATE. THE CONTACT ALSO STATED THAT SIGNAL LIGHT WOULD BE COME INOPERABLE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE SAM CAB FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE WAS PERSISTENT.THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V127000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.
Steering
Filed Sep 23, 2015307,000 milesTX
TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA. WHILE MAKING A LEFT OR RIGHT TURN, THE VEHICLE WOULD HESITATE TO MAKE THE TURN AND THERE WAS A CLICKING NOISE PRESENT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION WAS CORRODED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 11V514000 (STEERING) AND 09V357000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 307,000.
Steering
Filed Feb 13, 2015MS
TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA TRACTOR. THE CONTACT STATED THAT THE STEERING WHEEL SHOOK VIOLENTLY AND THE RACK AND PINION DETERIORATED AND FRACTURED WITHOUT WARNING. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 11V514000 (STEERING) AND 09V357000 (STEERING). THE FAILURE RECURRED WITHIN LESS THAN THIRTY DAYS. WHEN DRIVING OVER 50 MPH, THE STEERING WHEEL SHOOK VIOLENTLY AND THE CONTACT HAD TO APPLY FORCE TO STEER THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE AUTHORIZED DEALER FOR FURTHER INSPECTION AND DIAGNOSIS. THE TWO RECALL REPAIRS DID NOT REMEDY THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS NOT AVAILABLE. ...UPDATED 03-11-15 *BF UPDATED 9/21/2017*CN
Steering
Filed Mar 18, 2014488,541 milesNC
TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE STEERING SUDDENLY FAILED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE TIE ROD END HAD FAILED. THE CONTACT ALSO MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER 09V357000 (STEERING). THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 488,541.
Fuel/Propulsion SystemFire
Filed Oct 5, 2013CA
THIS IS A FOLLOW-ON TO NHTSA COMPLAINT # 10525935 WHICH YOU CAN READ IN THE RECORD.......SINCE MAKING THAT FILING EVERY ENTITY CONNECTED WITH THIS COMPLAINT HAS EITHER DENIED RESPONSIBILITY OR IGNORED RESPONSE TO FINANCIAL CLAIMS. THE MANUFACTURER, THROUGH CORPORATE COUNCIL HAVE DENIED RESPONSIBILITY AS "THERE WAS NO INVESTIGATION" CONDUCTED. IN FACT THE MANUFACTURER CONDUCTED AN INVESTIGATION IN EARLY 2013 AT THE SITE WHERE THE REMAINS OF THE TRACTOR ARE STORED. THEY DID THIS WITH THE COOPERATION OF THE FIRE INVESTIGATOR WHO REPORTED THAT DURING THIS INVESTIGATION HE NOTED RETAINING BOLTS MISSING ON THE FUEL DELIVERY SYSTEM. MANUFACTURER CORPORATE COUNCIL ALSO CLAIMED THAT SINCE LESSER LEASING COMPANY PRESENTED THE VEHICLE FOR RE-LEASE WITHOUT DISCLOSING THAT IT HAD BEEN IN A COLLISION OUTBOARD OF THE FUELS CONTROL COMPONENTS (MANUFACTURER CLAIMED) THAT "THE PROBLEM IN SUCH INSTANCES WERE ALWAYS RELATED TO UNREPORTED COLLISIONS ". IN OTHER WORDS "NOT OUR PROBLEM". THE LEASING COMPANY MADE TOKEN PAYMENT ON THE CLAIMS MADE; SOUGHT AND RECEIVED REIMBURSEMENT FOR THE INSURANCE DEDUCTIBLES FROM THE FREIGHTLINER DEALER WHO SOLD THE VEHICLE AND TRANSFERRED THOSE PAYMENTS TO THE LEASEHOLDER WITH AN EMPTY "CALL US IF YOU HAVE PROBLEMS WITH OUR INSURANCE COMPANY (THEY ARE SELF INSURED) . INSURER HAS SINCE DECLINED RESPONSE TO LEASEHOLDER CALLS FOR ASSISTANCE WITH THEIR INSURANCE CARRIER/PROCESSOR SAYING THAT THERE WAS NO COVERAGE FOR PERSONAL PROPERTY. THIS, IN SPITE OF THE FACT THAT
Fuel/Propulsion SystemFire
Filed Jul 20, 2013316,000 milesCA
I AM AN INDEPENDENT CONTRACTOR TO CR ENGLAND. WHILE SOUTHBOUND ON I-77 TOLL ROAD 000.2 MILES SSW OF GALLAGHER WV APPROX. 20:54:00HRS I SMELLED HEAVY EXHAUST GASSES WHEN PAUSED BACK AT THE TOLL BOOTH. I ATTRIBUTED THIS TO A VEHICLE IN FRONT THAT WAS OUT OF TUNE AND CONTINUED SOUTH. THE ODOR DID NOT GO AWAY SO I PULLED OVER TO THE HARD SHOULDER TO INVESTIGATE. AS I MOVED INTO THE SHOULDER THE DASH LIGHTS LIT UP AND FLASHED. I APPLIED THE BRAKES AND OPENED THE DRIVER SIDE DOOR TO CHECK THE CRACKLING NOISE COMING FROM BEHIND THE FIREWALL. SMOKE AND FLAMES WERE COMING FROM BENEATH THE BODY BETWEEN THE DRIVER SIDE FUEL TANK AND DOOR. I IMMEDIATELY CLOSED THE DOOR, SHOUTED TO MY SLEEPING STUDENT TO GET OUT WE ARE ON FIRE. HE BEGAN TO GATHER HIS THINGS BUT I TOLD HIM TO GET OUT NOW WHICH HE DID IN HIS UNDERWEAR AND A BLANKET. I FOLLOWED HIM OUT THE PASSENGER DOOR, PAUSED AND REACHED IN TO GET MY PHONE. I LOOKED UP AND SAW BILLOWING BLACK SMOKE FILLING THE TOP OF THE CAB SPACE AND DESCENDING DOWN RAPIDLY. WE WALKED TO THE END OF THE 53 FT TRAILER AND 10 MORE FEET ON THE PASSENGER FUEL TANK EXPLODED AND THE REST OF BOTH VEHICLES QUICKLY WERE ENGULFED AND LOST. NO BODY COULD EXPLAIN WHY THIS HAPPENED UNTIL I BECAME AWARE OF THE RECALL 12C (?), APRIL 2013, ON THE FUEL FEED ASSEMBLY FROM THE FUEL PUMP THROUGH TO THE INJECTORS VIA THE INDIVIDUAL INJECTOR LINES. I ASSUME THAT THESE WERE OVER-TIGHTENED EITHER IN ASSEMBLY IN SALTILLO, MX OR, IN SERVICE OR OTHERWISE AT COMPANY SHOP OR DURING C
Power Train › Clutch Assembly
Filed May 17, 2012420,000 milesID
TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE VEHICLE WOULD NOT SHIFT GEARS. THE VEHICLE WAS TOWED TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THEY NEEDED TO REPLACE THE GEAR SHIFT LEVER. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 420,000 AND THE CURRENT MILEAGE WAS 440,000. ...UPDATED 07/19/12 *BF THE CONSUMER STATED THE FAILRE WAS DU TO THE GREASE FITTINGS BEING LEFT LOOSE DURING THE MANUFACTURING OF THE TRUCK. WHICH COULD CAUE A FIRE IN THE CLUTCH ASSEMLY. THE CONSUMER STATED SIX CLUTCHES HAVE BEEN REPLACED IN OTHER TRUCKS. UPDATED 07/23/12
Steering
Filed Dec 27, 2011324,000 milesMN
TIE ROD FELL OUT OF THE RACK AND PINION. TRUCK COULD NOT BE STEERED. I OWN 10 OF THESE TRUCKS AND THIS FAILURE HAS HAPPENED TO 2 OF THEM SO FAR, THE LOCAL DEALER RIVERSTATES FREIGHTLINER IN WISCONSIN SEEMS TO BE TURNING A BLIND EYE TO THE ISSUE. *TR
Steering › Rack and Pinion
Filed Oct 5, 2011130,272 milesWI
TL* THE CONTACT OWNS A 2009 FREIGHTLINER CASCADIA. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO ADVISED THAT THE RACK AND PINION STEERING WAS DEFECTIVE AND REQUIRED REPLACEMENT. IN FEBRUARY OF 2010, THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 09V357000 (STEERING:RACK AND PINION) HOWEVER, THE MALFUNCTION RECURRED DUE TO THE REMEDY REPAIR FAILING TO CORRECT THE PROBLEM. THE VEHICLE WAS REPAIRED A SECOND TIME FOR THE SAME FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE FAILURE MILEAGE WAS 130,272. THE CONSUMER STATED THERE WAS A BINDING NOISE COMING FROM THE STEERING WHEN MAKE A LEFT TURN. UPDATED 03/13/12
Tires
Filed Apr 28, 2011PA
2009 FREIGHTLINER CASCADIA, UNIT 1 WAS WESTBOUND ON IR80 IN THE RIGHT LANE. THE LEFT STEER TIRE BLEW, CAUSING DAMAGE TO THE LEFT FRONT AND THE ENGINE COMPARTMENT. *BF ACCORDING TO THE POLICE REPORT, ALL OF THE TIRES WERE IN GOOD CONDITION, INCLUDING THE TIRE THAT SHREDDED. THE OFFICER BELIEVED THE TIRE FAILURE WAS DUE TO HEAT BUILD-UP. (OHIO TRAFFIC CRASH REPORT # 10-0215-90)*JB UPDATED 05/11/11* BF
Steering
Filed Feb 16, 2011300,000 milesOR
RACK AND PINION STEERING LOCKING ON TRUCKS WHILE GOING DOWN THE ROAD,I HAVE 4 TRUCKS ALL WITH RACK AND PINION STEERING, THEY ARE LOCKING UP SO DRIVERS CAN NOT TURN OR STEER THEM.*TR
Visibility › Windshield
Filed Nov 17, 2010150,000 milesNJ
IT APPEARS THAT A LEAK IN THE WINDSHIELD HAS CAUSED THE COMPUTER/ELECTRONICS TO GO HAYWIRE WHILE DRIVING IN A RAIN STORM. WIPERS WOULD STOP WORKING, ENGINE SHUT DOWN LIGHTS WOULD COME ON AND OFF, WINDSHIELD WASHERS JUST STARTED SHOOTING FLUID ONTO THE WINDSHIELD, CHECK ENGINE LIGHT CAME ON AND DIDN'T GO OFF. SEVERAL OTHER ELECTRICAL COMPONENTS STOPPED WORKING. THE COMPUTER AND FUSE BLOCK WAS REPLACED. PRIOR TO THE MAJOR PROBLEMS THEY TRIED TO REPAIR THE LEAK 4 TIMES. THE 5TH TIME THEY THOUGHT THEY FOUND THE LEAK IN A MARKER LIGHT ABOVE THE WINDSHIELD HOWEVER THAT MAY HAVE BEEN JUST ANOTHER LEAK BECAUSE THE LEAK IS STILL THERE AFTER DRIVING IN A STORM YESTERDAY. *TR
Service Brakes, AirFire
Filed Dec 10, 2009250,633 miles00
I HAVE A 2009 FREIGHTLINER CASCADIA EQUIPPED WITH AIR DISC BRAKES, WHEN THE TRUCK WAS APPROX. 6 WEEKS OLD A BRAKE ASSEMBLY DID NOT RELEASE PROPERLY AND CAUGHT FIRE WHILE ON THE HIGHWAY. TRUCK IS NOW A YEAR OLD AND A SECOND BRAKE ASSEMBLY HAS CAUGHT FIRE FOR NO REASON. *TR
Steering › Rack and Pinion
Filed Sep 7, 2009AL
ADDENDUM ODI 10281432: I MADE A COMPLAINT ABOUT DEFECTIVE RACK AND PINIONS ON FREIGHTLINER 2009 "CASCADIA" MODELS ON AUG. 23, 2009. ON AUG. 24, 2009 ONE WAS OVERNIGHTED AT THE BEHEST OF FREIGHTLINER TO MY LEASED TO COMPANY C. R. ENGLAND, INC. WHO HAD PREVIOUSLY PURCHASED ALL AVAILABLE RACK AND PINIONS OFF THE MARKET TO "QUIETLY/ SECRETLY" REPAIR IT'S FLEET. ON AUG. 31, 2009 NHTSA BEGAN AN OFFICIAL INVESTIGATION AND C.R. ENGLAND, INC, WITH FREIGHTLINER'S HELP ISSUED IT'S OWN RECALL OF THE DEFECTIVE RACK AND PINIONS THAT SAME DATE. ON SEP. 2, 2009 I WAS Q-COMMED BY MY DM FOR CRE TO CALL HIM ASAP. I DID SO AND HE INFORMED ME THAT MY NEW RACK AND PINION WAS ALSO DEFECTIVE AND HAD TO BE REPAIRED AND TO HAVE IT DONE IN BURNS HARBOR, IN SOME 998 MILES AWAY! I WAS JUST A MILE AWAY FROM FREIGHTLINER DEALERSHIP IN CHEYENNE, WY AND HAD THE REPAIRS DONE THEIR AND I HAVE FAXED THAT PROOF TO NHTSA. ON SEP 4, 2009 CRE RETALIATED AGAINST ME BY ASSIGNING A LOAD OF SOME 850 MILES THAT DELIVERED ON SEP. 9, 2009. I WAS ALREADY DOWN SOME THREE WEEKS WAITING FOR A RACK AND PINION, WITH FIXED COSTS OF LEASE AT $762.50 PER WEEK, AND A SHORT WEEK FROM THE FRIDAY BEFORE AND NOW ANOTHER SHORT WEEK FROM POCATELLO, ID TO BURNS, HARBOR, IN AND THIS "RETALIATION" LOAD THAT WOULD NOT BE ADDED TO THE NEXT WEEKS PAY EITHER - WEEK ENDS AT MIDNIGHT ON TUESDAY!!!! IN OTHER WORDS MY FAMILY WOULD NEVER BE ALLOWED TO EAT AGAIN WITH A SUBSTANTIALLY REDUCED CONTRACT TO BE FORCED INTO EFFECT ON SEPTEMBER 21, 2009 BY C
Steering › Rack and Pinion
Filed Aug 22, 200952,000 milesAL
I AM AN INDEPENDENT CONTRACTOR FOR CR ENGLAND, INC. (TRUCKING) I LEASED A 2009 FREIGHTLINER, WHICH HAS A DEFECTIVE RACK AND PINION STEERING AS HAVE DOZENS/ HUNDREDS OF OTHERS OF THE SAME MODEL THIS YEAR! WHY HASN'T THIS MAJOR SAFETY DEFECT BEEN FORMALLY RECALLED? IS IT BECAUSE ALL OF THE DRIVERS HAVE REPORTED THE INTENSE LOSS OF FRONT TIRE RUBBER AND THE DEFECTS THUS FAR HAVE BEEN FORTUNATELY REPORTED AND REPAIRED WITHOUT A MASSIVE ROAD ACCIDENT THAT MIGHT CLAIM HUNDREDS/ THOUSANDS OF LIVES IF CARRYING HAZARDOUS MATERIALS? LOSS OF STEERING WOULD BE ABOUT THE WORST THING THAT A FULLY LOADED TRACTOR COULD HAVE GO WRONG OTHER THAN BRAKES FAILING IN A SUBURB SETTING. IN ADDITION, NO RACK AND PINIONS ARE AVAILABLE TO REPLACE MINE ANYWHERE, ACCORDING TO MY DEALERSHIP LOCATED ON DANIEL PAYNE DRIVE IN B'HAM, AL., BECAUSE OF THE NUMEROUS ONES ALREADY REPLACED HAS COMPLETELY DEPLETED THE AVAILABLE STOCK! MAYBE ONE OF YOUR LOVED ONES WILL NOT BE KILLED BY THIS HEINOUS DEFECT. *TR THE CONSUMER REFERENCED RECALL # 03V357000. UPDATED 04/07/10.*JB
Vehicle Speed Control
Filed Feb 7, 2009950 milesNJ
IT APPEARS THAT THE CRUISE CONTROL ON MY TRUCK DOES NOT WORK WHEN THE HEADLIGHTS, WIPERS OR FLASHERS ARE ON. THERE ARE NO WARNINGS, NOTICES, STICKERS OR DOCUMENTATION THAT CAME WITH THE TRUCK ADVISING THAT THIS WOULD OCCUR. IT'S MY UNDERSTANDING THAT THIS IS A SAFETY FEATURE INCORPORATED INTO ALL NEW FREIGHTLINER TRUCKS BUT THEY NEGLECT TO TELL YOU BEFORE OR AFTER GETTING ONE. 2 OCCURRENCES WHEN I WAS TAKEN BY SURPRISE THAT THE CRUISE CONTROL STOPPED WORKING WHEN USING THE FLASHERS AND WIPERS. FIRST: THIS CRUISE CONTROL ISSUE ALMOST GOT ME KILLED WHEN I WENT TO ACKNOWLEDGE ANOTHER DRIVER WHO FLASHED HIS LIGHTS TO LET ME BACK INTO THE RIGHT LANE AFTER PASSING HIM. I USED THE FOUR WAY FLASHER TO THANK HIM HOWEVER WHEN I DID THE TRUCKS CRUISE CONTROL STOPPED WORKING AND THE ENGINE BRAKE SLOWED ME DOWN AND THE DRIVER THAT HAD JUST LET ME IN FRONT OF HIM ALMOST RAN INTO THE BACK OF THE TRUCK. SECOND: IT OCCURRED AGAIN WHEN AFTER A SNOW STORM AND THE ROADS WERE DRY BUT SNOW HAD BEEN MELTING SO THERE WERE SPOTS ON THE ROADWAY THAT WERE WET AND WHEN A VEHICLE PASSED ME WATER WOULD SPLASH UP ON THE WINDSHIELD AND I USED THE WIPER TO CLEAR UP THE WINDSHIELD AND AGAIN THE CRUISE CONTROL STOPPED WORKING AND AGAIN I SLOWED DOWN ALTHOUGH THIS TIME THERE WAS NO ONE THAT CLOSE BEHIND ME. BUT IT DID TAKE ME BY SURPRISE AND I LOST MY CONCENTRATION OF DRIVING TRYING TO SEE WHAT HAD HAPPEN. *TR
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 14, 2020. Source: NHTSA Office of Defects Investigation.