Owners filed 12 complaints about this vehicle with federal regulators, most often about the electrical system. It has been recalled 23 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Electrical System
4
1
0
1
Fuel/Propulsion System
2
0
0
0
Vehicle Speed Control
1
0
0
0
Structure
1
0
0
0
Service Brakes
1
0
0
0
Seats
1
0
0
1
Power Train › Manual Transmission
1
0
0
0
Engine
1
0
0
0
23 safety recalls
Part 573 reports
Exterior Lighting20V214000
Filed Apr 14, 202063,175 vehiclesDaimler Trucks North America Llc
Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy. DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Equipment17V810000
Filed Dec 15, 201724,860 vehiclesDaimler Trucks North America Llc
Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2002-2017 Freightliner Cascadia, Century Class, Columbia and Coronado trucks and Western Star 4700, 4900, 5700, 5900 and 6900 trucks. These vehicles are equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers that may become clogged, preventing the extinguisher from discharging as expected or excessive force may be needed to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk. In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy. DTNA will notify owners, and instruct them to contact Kidde for a replacement fire extinguisher, free of charge. The recall began on April 11, 2018. Owners may contact DTNA customer service at 1-800-547-0712, or contact Kidde customer service toll-free at 1-855-262-3540, or online at www.kidde.com and click on "Product Safety Recall" for more information. DTNA's number for this recall is FL-759.
Filed Nov 27, 2017438,255 vehiclesDaimler Trucks North America Llc
Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2008-2018 Freightliner Cascadia, Western Star 4700, 4900, 5700, and 6900 trucks. After hard brake applications, the brake light pressure switch may not activate the brake lights with a light application of the brake pedal.
Risk. If the brake lights fail to illuminate, there would not be a signal to other motorists that the vehicle is slowing, increasing the risk of a crash.
Remedy. DTNA will notify owners, and dealers will repair the vehicles, free of charge. Daimler issued interim notifications to owners on January 22, 2018. The recall began on May 9, 2018. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-756.
Trailer Hitches › Fifth Wheel Assembly15V616000
Filed Oct 1, 20155,801 vehiclesDaimler Trucks North America Llc
Defect. Daimler Trucks North America LLC (DTNA) is recalling certain model year 2011-2014 Cascadia, Business Class M2, Coronado, and Columbia Glider vehicles manufactured April 5, 2010, to June 15, 2013. The affected trucks are equipped with Fontaine Ultra LT Fifth Wheel connectors, which, due to cumulative damage to the fifth wheel and its locking mechanism, have a locking mechanism that may fail to operate or to properly engage.
Risk. If the fifth wheel and locking mechanism are sufficiently damaged, the locking mechanism may fail to operate as intended and the trailer may unexpectedly detach from the tractor, increasing the risk of a crash.
Remedy. DTNA will notify owners, and DTNA authorized service facilities will replace the fifth wheel with an Ultra NT model fifth wheel, free of charge. The recall began on November 20, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-692.
Electrical System15V127000
Filed Mar 4, 201545,036 vehiclesDaimler Trucks North America Llc
Defect. Daimler Trucks North America LLC (DTNA) is recalling certain model year 2007-2011 Freightliner Cascadia trucks manufactured March 26, 2007, to August 31, 2010. Water may leak into the Signal-detection and Activation Module (SAM) Chassis causing corrosion which may result in electrical shorts or possible intermittent operation of trailer lights.
Risk. Intermittent operation of the trailer lights may prevent other drivers from knowing that the truck is slowing or stopping, increasing the risk of a vehicle crash. Additionally, an electrical short in the SAM chassis may result in a a fire.
Remedy. DTNA will notify owners, and dealers will inspect the SAM chassis for corrosion, replacing it as necessary. Any vehicle that does not have a drip shield mounted in the cab over the SAM chassis will receive one. These repairs will be performed free of charge. An interim letter was sent to owners on May 4, 2015. The recall began on October 8, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-679.
Fuel System, Other › Storage › Tank Assembly14V680000
Filed Oct 29, 201465 vehiclesDaimler Trucks North America Llc
Defect. Daimler Trucks of North America LLC (DTNA) is recalling certain model year 2011-2015 Freightliner Cascadia and M2 trucks manufactured June 2, 2011 to October 23, 2014. The vehicles are not in compliance with the requirements of the Federal Motor Vehicle Safety Standards No. 303, "Fuel System Integrity Of Compressed Natural Gas Vehicles." Specifically, the tail pipe on these vehicles terminates under the compressed natural gas (CNG) tank and can overheat the fuel system.
Risk. Due to the area of its placement, the exhaust system forces heat around, and may overheat, the fuel system components, increasing the risk of a vehicle fire.
Remedy. DTNA will notify owners, and dealers will extend the tailpipe beyond the cabinet, free of charge. The recall began Feburary 12, 2015. Owners may contact DTNA customer service at 1-800-745-8000. DTNA's number for this recall is FL-671.
Engine and Engine Cooling › Engine14V080000
Filed Feb 21, 20143,258 vehiclesDaimler Trucks North America
Defect. Daimler Trucks North America LLC (Daimler) is recalling certain model year 2008-2015 Freightliner 114SD, Cascadia, M2 Business Class, Sterling LT8500, and Thomas Built Buses Saf-T-Liner HDX vehicles manufactured February 19, 2008, through February 11, 2014, and equipped with Cummins Westport Model ISL G and Cummins Westport Model ISX12 G engines. Condensation in the intake manifold may freeze during cold weather conditions and interfere with the proper operation of the intake manifold pressure sensor.
Risk. The sensor malfunction could induce elevated exhaust temperatures or flames from the exhaust pipe, increasing the risk of a vehicle fire or burn injury to a person near the exhaust pipe.
Remedy. Cummins and Cummins Westport will notify owners, and authorized Cummins service facilities will upload a new ECM calibration, free of charge. The recall began on April 12, 2014. Customers may contact Daimler at 1-800-385-4357 or Cummins Inc. at 1-800-343-7357. Daimler's number for this recall is FL-660.
Equipment12V405000
Filed Aug 16, 20121,663 vehiclesDaimler Trucks North America
Defect. Daimler Trucks North America (DTNA) is recalling certain model year 2009-2012 Freightliner, Sterling, and Western Star vehicles manufactured from July 7, 2008, through December 15, 2011, and equipped with perpendicular air tank mounting brackets. The air tank mounting brackets may develop cracks which can lead to the air tank brackets separating from the frame rail. The air tanks may also separate from the vehicle.
Risk. Air tanks that become separated from a moving vehicle may create a road debris hazard, increasing the risk of a crash.
Remedy. DTNA will notify owners, and dealers will replace the air mounting brackets, free of charge. The recall began on December 24, 2012. Owners may contact Daimler Trucks North America toll free at 1-800-547-0712.
Engine and Engine Cooling › Engine › Diesel12V074000
Filed Feb 28, 2012103,437 vehiclesDaimler Trucks North America
Defect. DAIMLER TRUCKS (DTNA) IS RECALLING CERTAIN MODEL YEAR 2006-2013 FREIGHTLINER, STERLING, AND WESTERN STAR VEHICLES, EQUIPPED WITH DETROIT DIESEL EPA07 AND EPA10, DD13 AND DD15/16 ENGINES, MANUFACTURED FROM JANUARY 20, 2006, THROUGH FEBRUARY 20, 2012. THE PUMP TO RAIL HIGH PRESSURE FUEL LINE SUPPORT SYSTEM USED ON THESE ENGINES IS SENSITIVE TO ASSEMBLY TORQUE AND MAY BE DAMAGED DURING SERVICE WORK. AS A RESULT OF OTHER REPAIRS, THE LINE SUPPORTS MAY LOOSEN, POTENTIALLY LEADING TO FUEL LINE CRACKING AND A FUEL LEAK.
Risk. A FUEL LEAK COULD CREATE A ROAD HAZARD, INCREASING THE RISK OF A CRASH. ALSO A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy. DTNA WILL NOTIFY OWNERS, AND WHERE NECESSARY, THE HIGH PRESSURE FUEL LINE SUPPORT SYSTEM WILL BE REPLACED BY DTNA AUTHORIZED SERVICE FACILITIES, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON APRIL 27, 2012. OWNERS MAY CONTACT DTNA AT 1-800-547-0712.
Steering › Rack and Pinion11V514000
Filed Oct 13, 20119,689 vehiclesDaimler Trucks North America
Defect. DAIMLER TRUCKS IS RECALLING CERTAIN MODEL YEAR 2005-2011 FREIGHTLINER CASCADIA, COLUMBIA, CENTURY, CORONADO, AND CLASSIC XL TRUCKS MANUFACTURED FROM NOVEMBER 1, 2004, THROUGH JUNE 15, 2010 FOR THE RACK AND PINION STEERING SYSTEM. THE LOWER PINION BEARING MAY CORRODE AND FAIL. A FAILED BEARING MAY LEAD TO DAMAGE OF THE SPOOL VALVE SEALS. A DAMAGE SPOOL VALVE SEAL MAY ALLOW HYDRAULIC FLUID TO FLOW TO THE RIGHT OR LEFT TURN PORT INSTEAD OF FLOWING TO THE RETURN PORT.
Risk. THE STEERING COULD UNEXPECTEDLY TURN LEFT OR RIGHT, MAKING THE VEHICLE MORE DIFFICULT TO CONTROL AND INCREASING THE RISK OF A CRASH.
Remedy. DAIMLER TRUCKS WILL INSPECT THE LOWER BEARING FOR CORROSION. IF CORROSION IS FOUND, THE RACK AND PINION SYSTEM WILL BE REPLACED. IF NO CORROSION IS FOUND, ON THE BEARING, THE BEARING WILL BE PACKED WITH GREASE AND THE RUBBER BELLOWS WILL BE REPLACED WITH SEALANT ADDED BETWEEN THE BELLOWS AND THE RACK HOUSING. AN INTERIM LETTER WAS MAILED IN DECEMBER 2011. OWNERS MAY CONTACT DAIMLER TRUCKS TOLL-FREE AT 1-800-547-0712.
Showing 10 of 23 campaigns, newest first.
What owners reported
Newest filings
Electrical SystemCrash1 injured
Filed Jun 9, 2019172,600 milesKS
ON 5-24-19, I WAS TRAVELING WEST ON HWY 56, 4 MILES EAST OF HERINGTON KS. SUDDENLY WITHOUT NOTICE, MY ENGINE SHUT OFF, I WAS LEFT WITH A DEAD TRUCK, TRAVELING AT 62 MPH, AND MY TANKER WAS FULLY LOADED, I COULD NOT HOLD THE TRUCK ON THE ROAD, THE RIGHT FRONT TIRE CAUGHT THE SOFT EDGE OF THE ROAD, AND I WAS PULLED INTO THE DITCH, MY SEMI ROLLED AND I WAS PINNED INSIDE THE CAB, EMS PERSONAL WORKED FOR OVER 90 MINUTES TO FREE ME FROM THE WRECKAGE. IM VERY LUCKY TO BE ALIVE, RECOVERY WILL TAKE MONTHS. I WANT TO SEE AN INVESTIGATION INTO THIS PROBLEM, THIS MODEL HAS MANY ELECTRICAL PROBLEMS, BUT WHEN YOU LOOSE EVERYTHING, YOU CRASH. IF YOU ARE DRIVING A FREIGHTLINER CASCADIA I'M PRAYING FOR YOU, I HOPE THIS PROBLEM CAN BE FOUND, AND FIXED, GOING THROUGH WHAT I WENT THROUGH IS HORRIBLE. WHEN THE TOTAL LOSS OF POWER OCCURRED, MY DIGITAL VOLTAGE GAUGE WENT FROM 14.1 VOLTS TO 4.7 VOLTS
Electrical System
Filed Mar 19, 2019TX
TRAILER LIGHT NOT WORKING DAMAGED SAM CHASSIS
Service Brakes
Filed Sep 2, 2018500,000 milesTX
THIS VEHICLE IT'S HAVING POWER TRAIN PROBLEMS CAUSING THE VEHICLE BEEN HARD TO CONTROL ON THE ROAD PLUS ITS BRAKING WRONG AT TIMES. SOME TIMES IT BRAKE WELL, MOST OF THE TIMES IT DON'T BRAKE. ONGUARD SYSTEM TOO INTRUSIVE MAKING VERY HARD BRAKING IN FALSE ( BRIDGE DETECTED AS STOPED OBJET, ONGUARD IT FULL ALIGNED. TRANSMISSION IT'S NOT SMOOTH AT BACKING OR PULLING SLOWLY. MORE THAN 70,000 DOLLARS INVESTED IN REPAIRS IN A TIME OF 2.5 YEARS AND THE PROBLEMS PERSIST. FREIGHTLINER DEALERS SEEMS CARELESS ABOUT IT AND STATED IT'S NOT FAULT ON IT. AND LAST TIME THEY SAID IT'S A TIRE RELATED PROBLEM BUT THEY DON'T KNOW WHAT AND THEY NOT ABLE TO FIX.
Vehicle Speed Control
Filed Feb 7, 2017IN
TL* THE CONTACT DROVE A 2011 FREIGHTLINER CASCADIA. THE CONTACT DROVE THE VEHICLE FOR WORK. THE CONTACT STATED THAT THE DIESEL ENHANCEMENT FLUID LEVEL COMPONENT FAILED TO WORK PROPERLY, INCLUDING THE SENSOR/WARNING INDICATOR. IN ADDITION, THE SPEEDOMETER FAILED TO FUNCTION AND THE EQUIPMENT WAS NOT FUNCTIONING PROPERLY. THE CONTACT WAS NOT ABLE TO DRIVE THE VEHICLE DUE TO THE FAILURES. THE VEHICLE WAS LEFT AT A TRUCK STOP. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Electrical System
Filed Apr 20, 2016520,000 milesIN
WHEN OUR VEHICLE IS OPERATING AT HIGHWAY SPEEDS THE VEHICLE LOSES ALL POWER AS IF YOU HAD TURNED OFF THE IGNITION SWITCH AND THEN TURNED IT BACK ON. THIS LASTS FOR A FEW SECONDS WHERE TOTAL CONTROL TO THE VEHICLE IS LOST BEFORE IT RESUMES NORMAL WORKING CONDITIONS. WE HAVE SPOKEN TO THE LOCAL FREIGHTLINER DEALER WHO HAS ADVISED US THAT THIS IS A COMMON ISSUE WITH THESE UNITS, HOWEVER, THEY ARE UNAWARE OF WHAT CAUSES THIS ISSUE AND ARE UNABLE TO FIX IT. WE DO NOT CURRENTLY HAVE ANY REPAIR ITEMS TO INCLUDE WITH THIS AS THE DEALER HAS NOT CHARGED US FOR ANY WORK DUE TO THEIR INABILITY TO REPAIR IT. THIS PUTS ANY DRIVER IN A COMPROMISED POSITION AS THEY ARE UNABLE TO CONTROL THEIR TRUCK DURING THESE PERIODS OF COMPLETE POWER OUTAGE. THE POWER OUTAGE ON THE UNIT HAS HAPPENED ON MULTIPLE OCCASIONS WITH THIS UNIT WITH NO REMEDY PROVIDED FROM THE DEALER.
Engine
Filed Dec 11, 2015483,000 milesTX
TL* THE CONTACT OWNS A 2011 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE ENGINE STALLED AND RESTARTED WHILE ALL THE WARNING LIGHTS WHERE ILLUMINATED. THE FAILURE WAS PERSISTENT. THE CONTACT ALSO STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V616000 (TRAILER HITCHES) BUT THE RECALL REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 483,000.
Fuel/Propulsion System
Filed Feb 28, 2015538,000 milesTX
1. AT FIRST, I FELT THE VEHICLE HESITATE WHEN I UP-SHIFT. I GOT INTO THE HIGHWAY AND THE ENGINE STARTED TO MISS GRADUALLY AND GETTING WORSE. I PULLED INTO A FREIGHT-LINER AND THE SAY THAT FUEL LINE IS CONTAMINATED BECAUSE THE FUEL PUMP BROKE INSIDE. THEY SAID THEY HAVE TO FLUSH OUT THE LINES AND REPLACE THE FILTER, INJECTORS, FUEL PUMP AND HIGH PRESSURE FUEL LINES. I JUST BOUGHT A FULL TANK OF DIESEL BEFORE THE INCIDENT. ALL THE FUEL WILL BE DUMPED AND FUEL TANKS WILL BE CLEANED. I HAVE THE ESTIMATED REPAIR TO COST OVER $10,000 DOLLARS. I CALLED DAIMLER CORPORATE OFFICE TO SEE IF THEY COULD HELP ME TO COVER SOME OF THE BILLS THEY DECLINED WITH THE EXCUSE THAT THE TRUCK IS 38,000 MILES OVER THE WARRANTY AN ESTIMATE OF ABOUT 2 MONTHS.THIS PROBLEM IS NOT MY FAULT, IT IS A DEFECTIVE PRODUCT. 2. THE BOTTOM SCREW HOLDING THE FUEL RAIL LEAKS OIL. THEY SEALED THE OIL IN WITH SILICON AND I JUST CHANGED AIR COMPRESSOR FOR OIL LEAK. I HAVE JUST BOUGHT THE TRUCK 6 MONTHS AGO. THE TRUCK MAY HAVE HAD AN ACCIDENT BEFORE. WHEN I STEP HARD ON THE BRAKE PEDAL, I HEAR A LOUD METAL KNOCKING NOISE FROM THE FRONT DRIVER SIDE BRAKE CHAMBER. AND THAT AFFECT THE STEERING. *TR
Fuel/Propulsion System
Filed Feb 28, 2015538,000 milesTX
1. AT FIRST, I FELT THE VEHICLE HESITATE WHEN I UP-SHIFT. I GOT INTO THE HIGHWAY AND THE ENGINE STARTED TO MISS GRADUALLY AND GETTING WORSE. I PULLED INTO A FREIGHT-LINER AND THE SAY THAT FUEL LINE IS CONTAMINATED BECAUSE THE FUEL PUMP BROKE INSIDE. THEY SAID THEY HAVE TO FLUSH OUT THE LINES AND REPLACE THE FILTER, INJECTORS, FUEL PUMP AND HIGH PRESSURE FUEL LINES. I JUST BOUGHT A FULL TANK OF DIESEL BEFORE THE INCIDENT. ALL THE FUEL WILL BE DUMPED AND FUEL TANKS WILL BE CLEANED. I HAVE THE ESTIMATED REPAIR TO COST OVER $10,000 DOLLARS. I CALLED DAIMLER CORPORATE OFFICE TO SEE IF THEY COULD HELP ME TO COVER SOME OF THE BILLS THEY DECLINED WITH THE EXCUSE THAT THE TRUCK IS 38,000 MILES OVER THE WARRANTY AN ESTIMATE OF ABOUT 2 MONTHS.THIS PROBLEM IS NOT MY FAULT, IT IS A DEFECTIVE PRODUCT. 2. THE BOTTOM SCREW HOLDING THE FUEL RAIL LEAKS OIL. THEY SEALED THE OIL IN WITH SILICON AND I JUST CHANGED AIR COMPRESSOR FOR OIL LEAK. I HAVE JUST BOUGHT THE TRUCK 6 MONTHS AGO. *TR
Seats1 injured
Filed Oct 2, 201250,000 milesIL
TL* THE CONTACT OWNS A 2011 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE DRIVER'S SEAT LOST AIR PRESSURE RAPIDLY, CAUSING HIM TO SLAM INTO THE FLOOR LOSING SIGHT OF THE ROADWAY AND HIS FOOTING. THE FAILURE RECURRED REPEATEDLY. THE CONTACT DEVELOPED A COMPRESSED DISC IN HIS NECK AND DAMAGED HIS BRACHIAL PLEXUS, CAUSING A LOSS OF THE FULL FUNCTION OF HIS RIGHT ARM AND HANDS.THE CONTACT ALERTED THE OWNER OF THE VEHICLE AND BOTH THE DRIVER AND PASSENGER SEATS WERE REPLACED. THE FAILURE RECURRED. THE MILEAGE WAS NOT AVAILABLE. UPDATED 11/13/12 *CN THE CONSUMER STATED THE VEHICLE IS OWNED BY SCHNEIDER TRUCKING. THE AIR VALVE FOR THE SEAT NEEDS TO BE REPLACED. UPDATED 11/29/2012 *JS UPDATED 12/12/12 *BF UPDATED 12/19/2012 *JS
Electrical System
Filed Sep 22, 2012248,561 milesFL
I STARTED TRAVELING DOWN THE ROAD AND THE SPEEDOMETER DROPPED TO 5 MPH, AND STAYED THERE FOR ABOUT 100 MILES WHILE I WAS ON THE WAY TO TAKE IT TO A SHOP. BEFORE I MADE IT TO THE SHOP IT STARTED WORKING PROPERLY AGAIN. THE COMPANY IM LEASED ON TO INFORMED ME THEY ARE HAVING THIS SAME ISSUE WITH THEIR CASCADIAS ALSO. THE SPEEDOMETER WILL JUST STOP WORKING FOR A LITTLE BIT AND THEN JUST START BACK AGAIN, IT WILL ALSO HAVE A CHECK ENGINE LIGHT COME ON AFTER ABOUT 40 MILES. *TR
Power Train › Manual Transmission
Filed Aug 22, 201130,000 milesNC
TL* THE CONTACT OWNS A 2011 FREIGHTLINER CASCADIA. THE CONTACT STATED THAT THE HYDRAULIC CLUTCH IN THE VEHICLE WOULD CAUSE A DECREASE IN ENGINE RPMS AND THE VEHICLE WOULD ATTEMPT TO STALL. THE FAILURE WOULD PREVENT THE CONTACT FROM SHIFTING GEARS. THE CONTACT STATED THE JAKE, WHICH IS THE ENGINE COMPRESS BRAKE, AS TO BE RELEASED IN ORDER TO GET THE VEHICLE TO SHIFT. THE CONTACT HAS TAKEN THE VEHICLE TO THE MANUFACTURER SEVERAL TIMES AND WAS TOLD THEY DO NOT KNOW HOW TO REPAIR THE VEHICLE. THE MANUFACTURER STATED THEY WOULD HAVE TO SEND AN ENGINEER TO FURTHER ASSESS THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 57,836.
Structure
Filed Mar 21, 2011OH
2011 FREIGHTLINER CASCADIA UNIT 1 WAS TRAVELING EAST ON THE OHIO TURNPIKE IN THE RIGHT LANE. UNIT 1 TRAILER ROOF COLLAPSED AND SPLIT THE TRAILER IN HALF. UNIT 1 PULLED OFF ONTO THE RIGHT BERM WHERE IT BECAME DISABLED. *BF (OHIO TRAFFIC CRASH REPORT # 10-0069-90)*JB UPDATED 03/29/11 *BF
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 14, 2020. Source: NHTSA Office of Defects Investigation.