Filed Feb 10, 202370,167 vehiclesDaimler Trucks North America, Llc
Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2022 Freightliner 114SD vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during braking initiated by Electronic Stability Control (ESC) or Roll Stability Control (RSC).
Risk. Brakes that pull to one side may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 13, 2023. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL966.
Service Brakes, Air › Antilock › Modulator22V817000
Filed Nov 1, 2022219,390 vehiclesDaimler Trucks North America, Llc
Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2023 Freightliner Cascadia, 2020-2022 Freightliner Business Class M2, and 2022 Freightliner 114SD, and 2020-2023 Western Star 49X, 2021-2023 Western Star 47X, and 2021-2022 Western Star 57X vehicles. The brake modulator valves on the front axle may corrode and cause the vehicle to pull to the affected side during an Adaptive Cruise Control (ACC) braking event.
Risk. Brakes that pull to one side during an ACC braking event may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the front brake modulator valves, as necessary. Some vehicles will have a software update which will alert driver when a replacement is required. All repairs will be performed free of charge. Owner notification letters were mailed beginning October 16, 2023. DTNA's number for this recall is FL-958. This recall expands and replaces previous recall 20V-390. All vehicles previously repaired under recall 20V-390 will need to have the new remedy performed.
Exterior Lighting › Brake Lights20V567000
Filed Feb 16, 2022128,451 vehiclesDaimler Trucks North America Llc
Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Cascadia P4 vehicles. The brake lights may remain illuminated after the brake pedal has been released.
Risk. If the brake lights remain illuminated, drivers may be unaware when the truck is actually slowing or stopping, increasing the risk of a crash.
Remedy. DTNA will notify owners, and dealers will replace the 3-pin brake pressure switch with a 2-pin brake pressure switch along with a jumper harness, free of charge. DTNA issued owners an interim notification on November 17, 2020. Owner notification letters were mailed on November 21, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-863.
Steering › Linkages › Drag › Link › Connection21V689000
Filed Sep 2, 2021113,085 vehiclesDaimler Trucks North America, Llc
Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2019 Freightliner Classic Cascadia and 2019-2021 Freightliner Cascadia trucks. The drag link taper joint may not have been tightened sufficiently and could come loose, resulting in a complete separation of the drag link from the steering arm.
Risk. Drag link separation can cause a complete loss of steering control, increasing the risk of a crash.
Remedy. DTNA will inspect the drag link taper joint and repair it as necessary, free of charge. Owner notification letters were mailed on October 29, 2021. Owners may contact DTNA's customer service at 1-800-547-0712. DTNA's number for this recall is FL-900.
Electrical System › 12v/24v/48v Battery › Cables21V481000
Filed Jun 25, 2021122,056 vehiclesDaimler Trucks North America, Llc
Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2019-2022 Freightliner Cascadia P4, 2021 Western Star WH126, 2020 Western Star WJ121, and 2021-2022 Western Star 49X vehicles. The battery cable terminal may break, resulting in a loss of electrical power and unintended engine stall.
Risk. An engine stall increases the risk of a crash.
Remedy. Dealers will repair or replace the battery cables, free of charge. Owner notification letters were mailed on January 7, 2022. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-893.
Exterior Lighting › Headlights › Bulbs21V357000
Filed May 14, 202172,510 vehiclesDaimler Trucks North America, Llc
Defect. Daimler Trucks North America, LLC (DTNA) is recalling certain 2017-2022 Freightliner Cascadia vehicles equipped with halogen headlight assemblies. The halogen headlight bulb may dislodge during replacement and contact other vehicle components, possibly causing them to melt.
Risk. Melting components can increase the risk of fire.
Remedy. Dealers will install a foam grommet, cut a 4-inch access hole into the inner fender, and add a warning label on both fenders, free of charge. Owner notification letters were mailed on July 9, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-887.
Power Train › Clutch Assembly20V642000
Filed Oct 16, 20204,329 vehiclesDaimler Trucks North America Llc
Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2018-2019 Freightliner Cascadia, Business Class M2, 108SD, 114SD and 122SD and Western Star 4700, 4900 and 5700 vehicles. An internal component within the clutch assembly may fail, which in certain circumstances could allow the vehicle to move unexpectedly.
Risk. Unintended vehicle movement van increase the risk of a crash.
Remedy. DTNA will notify owners, and dealers will update the software and replace the clutches, free of charge. DTNA issued owners an interim notification on December 7, 2020. Owner notification letters were mailed on May 28, 2021. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-865.
Service Brakes, Air › Supply › Quick Release Valve20V390000
Filed Jul 2, 2020164,326 vehiclesDaimler Trucks North America Llc
Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2017-2021 Freightliner Cascadia tractor trailers. The single brake modulator valve may be affected by chemical corrosion which can slow down the release timing and cause the brakes to pull to the affected side during automatic braking events.
Risk. Brakes that pull to one side during automatic braking events may cause a sudden change in vehicle direction, increasing the risk of a crash.
Remedy. DTNA will notify owners, and dealers will replace the front left and right single brake modulator valves will be replaced and spacers added, free of charge. The recall began August 28, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-855.
Exterior Lighting20V214000
Filed Apr 14, 202063,175 vehiclesDaimler Trucks North America Llc
Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2006-2020 Freightliner Columbia, 2006-2021 Freightliner Business Class M2, 2007-2020 Freightliner Coronado, 2014-2021 Freightliner 122 SD, 2007 Sterling A 9500, 2006 Freightliner Argosy, 2006-2007 Sterling AT9500, 2008-2021 Freightliner Cascadia, 2006-2008 Freightliner Classic, 2006-2011 Freightliner Century Class, 2006-2010 Freightliner FLD, and 2017 Western Star 5700 vehicles. The rear reflective tape may be partially covered by the mudflap hanger bracket, which may reduce the vehicle's visibility to other drivers on the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. The vehicle's rearward visibility may be reduced, increasing the risk of a crash.
Remedy. DTNA will notify owners, and dealers will inspect and reposition the reflective tape to ensure that it is completely visible, as necessary, free of charge. The recall began May 29, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL848.
Service Brakes, Air › Disc › Caliper20V127000
Filed Mar 3, 20202,585 vehiclesDaimler Trucks North America Llc
Defect. Daimler Trucks North America LLC (DTNA) is recalling certain 2019-2020 Freightliner 108SD, 114SD, Cascadia, Business Class M2, Western Star 4700 and 5700, Freightliner Custom Chassis S2, Custom Chassis XB, and Custom Chassis XC vehicles equipped with air disc brakes. The brake caliper mounting bolts may have been insufficiently tightened.
Risk. Loose brake caliper mounting bolts can reduce brake effectiveness, increasing the risk of a crash.
Remedy. DTNA will notify owners, and dealers will inspect and repair the vehicles, free of charge. The recall began May 1, 2020. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is FL-845.
Showing 10 of 29 campaigns, newest first.
What owners reported
Newest filings
Engine
Filed Jan 7, 2025MI
I am writing to bring to your attention a potentially dangerous situation caused by what I believe to be a manufacturer design flaw with the SS 1034797 M2, 108SD, 114SD Coolant Level Sensor P/N 06-93316-002. On [XXX], one of our trucks (VIN: [XXX]) experienced a low coolant warning and an automatic engine shutdown while traveling on the interstate in a construction zone. As you can imagine, the sudden stoppage of a tractor-trailer in the traffic lanes of a freeway presents an extremely hazardous situation, not only for our driver but for all motorists in the vicinity. For us as a motor carrier, this is compounded by the likelihood of legal liability resulting from any collision involving a stationary truck in such conditions. The root cause of this incident appears to be the failure of the magnet within the surge tank to maintain its buoyancy. When the magnet sinks to the bottom of the tank, it signals the engine control module (ECM) that the coolant level is critically low, triggering an engine shutdown. While I understand the intent is to protect the engine from potential damage, this design flaw creates an unacceptably dangerous scenario—especially since, in many cases, the engine is not actually at risk of damage. In this instance, I instructed the driver to unplug and after a 15-minute period, he restarted the truck and drove to a nearby truck stop. Remarkably, the truck remains operational without the sensor repair, further underscoring the superficial nature of this is
Forward Collision Avoidance › Adaptive Cruise Control
Filed Sep 30, 2024WI
While approaching an overpass the collision mitigation system activated my brakes nearly causing the vehicle behind me to rear end my trailer, hit my brakes so hard i was thrown forward.
Service Brakes
Filed Aug 22, 2024CA
My 2019 Freightliner Cascadia forward collision brakes activates automatically while on the road without any other vehicle nearby, airbrake malfunction (not released appropriately and fully released) and extremely fuel consumption.
Service Brakes
Filed May 31, 2024CA
Truck will apply brakes when no objects or vehicles are around. It is very scary and unexpected when the system does this.
Forward Collision Avoidance
Filed Apr 3, 2024254,180 milesMO
The contact owns a 2019 Freightliner Cascadia. The contact stated that while driving at various speeds, the Forward Collision Avoidance feature engaged inadvertently. Recently, the contact stated that while driving at 45 MPH, the brake assist system engaged after a plastic bag flew by the vehicle. The Forward Collision Avoidance alarm sounded during the failure. The contact called the local dealer and was informed that the feature could not be deactivated. The manufacturer was also notified of the failure, but no assistance was provided. The failure mileage was approximately 254,180.
Forward Collision Avoidance
Filed Jul 25, 2023200,674 milesIN
The contact owns a 2019 Freightliner Cascadia. The contact stated that while driving approximately 60–70 MPH, the brake assist system engaged without an object nearby. While depressing the brake pedal, the system released and reset. The Forward Collision Avoidance alarm sounded. The contact called the local dealer and was referred to the manufacturer. The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 200,674.
Service Brakes
Filed Jul 5, 2023WI
My truck just came to a screeching halt on the interstate with no obstacles in front of it. It nearly caused a major accident. I could not override it. I was approaching an overpass approximately 100 yards away. Collision warning lights went on. Horn started beeping and brakes engaged immediately.
This complaint comes from a private truck fleet operating over 700 trucks experiencing excessive amounts of false positive emergency braking and/or haptic following distance warnings (brake stab) on 2018-2020 Freightliner Classis Cascadia tractors. The system experiencing the highest incidents are equipped with the Wabco OnGuard Collision Mitigation System. Some of these false positives have resulted in neck and shoulder injuries. False positives occur while approaching bridge overpasses and other road objects such as steel plates or overhead signs. Wabco has been contacted and state the system is discontinued and outdated so no support or fixes is offered other than a single software upgrade. All units have received the software update but still experience false positives. These unexpected false positive occurrences have resulted in injuries, potential loss of control, and accident risks to other motorists. Although false positives have occurred and continue to occur since first receiving trucks with this technology in 2018, the first injury occurred on 3/3/2022. The system should be recalled to provide a solution to the excessive false positives.
Exterior Lighting
Filed Jan 28, 2023TX
This Truck that I'm buying from USCryo Carriers that is a Freightliner has been in the shop numerous times for electrical issues and lighting issues and body and tires problems and they have yet to fix them and get them properly repaired and the Truck is shocking me while driving and whenever laying in the bunkso much it hurts and causes headaches I pay insurance and for the truck, but my company is steady making me pay all repairs even though I have insurance
EngineFire
Filed Jan 11, 2023CA
Engine caught fire on drivers side.
Forward Collision Avoidance › Adaptive Cruise Control
Filed Aug 13, 2022ID
Cruise control will shut off and then engage again on its own. It will have a hard time to disengage at times. Lane departure goes off when there is nothing there. The collision warning system goes off a lot. Locked up the brakes in the rain causing a slide. Locked up on ice almost causing a jackknife. Then this summer it has locked up when nothing is around. Came to a complete stop, then not releasing the brakes for a few seconds. Luckily, no one was around. It has been in for repair several times. It is in the shop now. I lease this vehicle from Penske. They refuse to give me a safe truck.
Service BrakesCrash1 injured1 killed
Filed Jun 25, 2022TX
Reference no, 11354207. I called the US department of transportation on September 10, 2022 to report the braking failure on my truck that cost my driver his life. I've since called them a couple of times, but have not heard back from them. There have been multiple other reports where the same brake failure occurred, but there has not been any other follow up.
Vehicle Speed Control
Filed Feb 22, 2022IL
ABS AND TRACTION control failed. Because of this, the $ 7,000 automatic collision avoidance system is not working. 300.000 miles on 2019 truck is just ridiculous.
Structure › BodyCrash2 injured
Filed Nov 18, 2021OH
:steering. Yes :was unable to steer properly into a curve in road, resulting in truck slamming into ditch. :no :yes :no incident occurred 10/29/2021. we never received any indication of issues until weeks after. upon looking further into the recall we saw that the notices were set to be sent out 10/30/2021. one day after incident. furthermore we also see another recall that was never fixed from 9/20, of which we never were sent any info on and remains not addressed per this website. (RECALL RELATED INCIDENT) TS
Exterior Lighting › Headlights
Filed Oct 27, 2021375,767 milesIL
The contact owns a 2019 Freightliner Cascadia. The contact stated that while driving at various speeds, the led headlights dimmed, and the contact was unable to see the roadway. The dealer was contacted and informed the contact that there was no recall on the VIN. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 375,767.
Service Brakes, Air
Filed Sep 10, 2020247,062 milesTX
TL* THE CONTACT OWNS A 2019 FREIGHTLINER CASCADIA. THE CONTACT STATED WHILE AN EMPLOYEE WAS DRIVING 70 MPH, HE NOTICED THAT THE REAR BRAKE LIGHTS WERE CONSTANTLY ILLUMINATED AND THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V390000 (SERVICE BRAKES, AIR) AND HAD THE RECALL REPAIR COMPLETED AT HOUSTON FREIGHTLINER LOCATED AT 9550 N LOOP E FWY, HOUSTON, TX 77029. THE CONTACT STATED THAT THE RECALL REPAIR WAS COMPLETED BUT CONTINUED TO EXPERIENCE THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 247,062.
Service BrakesCrashFire1 killed
Filed Sep 10, 2020210,047 milesTX
TL* THE CONTACT OWNED A 2019 FREIGHTLINER CASCADIA 126. THE CONTACT STATED WHILE AN EMPLOYEE WAS DRIVING 35 MPH, WHEN THE BRAKES SEIZED AND THE AXLE CAUGHT FIRE. THE CONTACT STATED ABS WARNING LIGHT ILLUMINATED. THE DRIVER COULD PARK ON THE SIDE ROAD AND EXTINGUISHED THE FIRE WITH A FIRE EXTINGUISHER. THE CONTACT STATED NO POLICE OR FIRE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO LOCAL DEALER VELOCITY TRUCK CENTERS - WHITTIER LOCATED AT 2429 PECK RD, WHITTIER, CA 90601, (562) 447-1200, WHERE IT WAS DIAGNOSED WITH NEEDING A WHEEL SEAL AND WHEEL CALIPER TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED ON THE AUGUST 28,2020, BASED ON THE POLICE REPORT, WHILE HIS EMPLOYEE WAS DRIVING AT 70 MPH, WHEN THE DRIVER CRASHED INTO THE SIDE OF THE HIGH RAIL GUARD FOR AN UNKNOWN REASON. THE DRIVER WAS PRONOUNCED DECEASED AT THE SCENE OF THE CRASH. THE CONTACT STATED THE CRASH WAS STILL UNDER INVESTIGATION. THE INSURANCE ADJUSTER DEEMED THE VEHICLE A TOTAL LOSS. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO IMPOUND LOT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V390000 (SERVICE BRAKES, AIR) ON AUGUST 31,2020. THE MANUFACTURER HAD BEEN ATTEMPTED TO CALL BUT NO ONE ANSWERED. THE FAILURE MILEAGE WAS 210,047.
Steering
Filed Jul 9, 202010,000 milesIL
POWER STEERING PUMP WAS BAD SINCE I BOUGHT THE TRUCK. NOW IT TAKES A LOT OF STRENGTH TO TURN THE WHEELS WHEN I PARK ( LOW RPM) THE DEALER CHERGED ME OVER $ 350 AND THEY SAID THAT THEY COULD FIND THE PROBLEM. JUNK !! IT FEELS LIKE IS LOCKING UP EVEN ON HIGHWAYS WHEN ENGINE CRUISES AT LOW RPM 2 : HEADLIGHTS BAD DESIGN . THE LED / TURN SIGNAL : THE BULB ITSELF IS AN LED LIGHT, BUT IS WAY TO CLOSE TO THE PLASTIC BARS INSIDE THE HEADLIGHT, AND THAT CAUSES BURNS IN THE PLASTIC , RESULTING IN A VERY DIM TURN LIGHT SIGNAL AND DAY LIGHT DRIVING LIGHTS . THE ONLY WAY TO FIX IT IS TO BUY ANOTHER HEADLIGHT ASSEMBLY CRAP ALSO
Structure › BodyCrash
Filed Apr 7, 2020122,000 milesOH
THE VEHICLE WAS TRAVELING ON A HIGHWAY SPEED 65 MPH WHEAT ROAD SURFACE, SUDDENLY THE TRUCK STEER TO THE LEFT WHEN THE DRIVER TRIES TO CORRECT THE TRUCK IN A STRAIGHT POSITION THE STEERING WHEEL IS NOT RESPONDING, AFTER A FRACTION OF THE SECOND THE TRUCK TURN TO RIGHT CROSSING 2 LINE TRAVELING HIT THE RAILS ON THE SIDE OF THE ROAD AND END UP INTO A TREE.
Service Brakes
Filed Oct 28, 201950,000 milesOH
TRUCK SLAMS ON ITS BRAKES RANDOMLY. LOCKS THEM UP WHEN THERE IS NOTHING IN FRONT OF ME AND HAS ALMOST CAUSED ME TO HAVE A BAD ACCIDENT. IT HAS BEEN DOING THIS EVER SINCE I STARTED DRIVING THIS TRUCK AND HAVE PUT 25,000 MILES ON IT. IT HAS 50,000 MILES ON ODOMETER. I HAVE BEEN DRIVING FOR 35 YEARS WITH NO ACCIDENTS AND THIS TRUCK IS GOING TO CAUSE A VERY BAD ACCIDENT. I AM A PENSKE DRIVER BASED IN MT HOPE OHIO AND MANAGEMENT IS DOING NOTHING. WE HAVE 10 OF THESE TRUCKS AT OUR FACILITY WITH THIS BRAKING FEATURE AND WE ARE ALL ABOUT TO QUIT OR HIRE ATTORNEYS. THANKS [XXX]. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 10, 2023. Source: NHTSA Office of Defects Investigation.