2020 Ford Escape

Above average

Owners filed 1,619 complaints about this vehicle with federal regulators, most often about the body and frame. It has been recalled 23 times.

Not among the Ford Escape years to avoid. Which Ford Escape years to avoid →

When it fails
020k40k60k90k120k200k
45,000 milesMedian miles at failure

389 complaints record an odometer reading. Failures cluster around 40,000–50,000 miles.

Most common 2020 Ford Escape problems

622 of the 1,619 complaints (38%) are about the body and frame.

ComponentReportsCrashesFiresInjuries
Structure › Body · body and frame476
004
Unknown or Other237
307
Power Train · transmission169
202
Fuel System, Gasoline · fuel system110
010
Electrical System107
000
Engine81
000
Structure › Body › Door · body and frame67
000
Structure · body and frame44
002
Fuel/Propulsion System · fuel and propulsion system36
010
Structure › Body › Door › Hinge and Attachments · body and frame31
000

2020 Ford Escape body and frame problems

38% of all complaints

622 of the 1,619 complaints are about the body and frame. This is what owners describe:

  • sets off warning lights on the dash6% · 37
  • knocks, grinds or clunks5% · 30

Share of the 622 body and frame complaints whose text describes each symptom. One complaint can describe several.

Typical mileage
46,900 mi
median of 135 reports
Peak year of filing
2023
338 body and frame complaints that year
Crashes · fires · injuries
0 · 0 · 7
in these complaints
Recalls on the body and frame
“The contact owns a 2020 Ford Escape. The contact stated that while entering the vehicle, the driver's side door squeaked with an abnormal popping and metallic sound while opening and closing the door. The contact stated that while the vehicle was idling or stopped, the engine made abnormal sounds while the vehicle surged forward, and the vehicle turned off before the contact continued driving.”
Owner complaint, filed Mar 21, 2025 at 26,342 miles
“The contact owns a 2020 Ford Escape. The contact was informed that the VIN was included in Ford Customer Service Program Number: 23B56 (Warranty - Front Door check arm weld). There was no warning light illuminated. The contact stated that there was no prior failure experienced with any of the doors. The vehicle was taken to a dealer to be diagnosed.”
Owner complaint, filed Sep 17, 2024 at 29,131 miles

Complaints and recalls over time

By year of filing
2019: 1 complaints, 0 about the body and frame'192020: 40 complaints, 2 about the body and frame'202021: 42 complaints, 6 about the body and frame'212022: 55 complaints, 25 about the body and frame'222023: 570 complaints, 338 about the body and frame'232024: 399 complaints, 195 about the body and frame'242025: 291 complaints, 42 about the body and frame'252026: 221 complaints, 14 about the body and frame'26Recall 19V633000 (seats)Recall 20V415000 (airbags)Recall 20V550000 (transmission)Recall 21V011000 (transmission)Recall 22V191000 (engine)Recall 22V331000 (electrical system)Recall 23V380000 (engine)Recall 24V330000 (transmission)Recall 24V852000 (equipment)Recall 25V165000 (fuel system)Recall 25V345000 (engine)Recall 26V123000 (backup camera)Recall 26V117000 (visibility)NHTSA investigation PE23013NHTSA investigation RQ21002
All complaintsAbout the body and frameRecall (red: the body and frame)NHTSA investigation opened

Complaints about the 2020 Escape peaked in 2023, with 570 filed that year. Owners had filed 14 complaints about the body and frame before the first recall that covers it, 22V484000 in July 2022; 608 more have come in since. In 2026 owners filed 221 so far.

23 safety recalls

Part 573 reports
Back Over Prevention › Software26V123000
Filed Mar 3, 2026889,950 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk. An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

Remedy. Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

Visibility › Windshield Wiper/Washer › Motor26V117000
Filed Mar 3, 2026604,533 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

Risk. Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

Remedy. Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

Structure › Body › Hatchback/Liftgate › Hinge and Attachments25V829000
Filed Dec 1, 2025108,762 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.

Risk. A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.

Remedy. Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.

Service Brakes, Hydraulic › Foundation Components › Disc › Pads25V693000
Filed Oct 10, 202513,451 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles. The rear brake pads may have been manufactured incorrectly, which can reduce brake function in the event of a brake booster malfunction. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

Risk. Reduced brake function can require the driver to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.

Remedy. Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed on November 5, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 13, 2025. This recall is an expansion of NHTSA recall number 21V922.

Equipment › Electrical › Engine Block Heater25V685000
Filed Oct 10, 202559,006 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

Risk. An electrical short circuit can increase the risk of a fire.

Remedy. Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

Fuel System, Gasoline › Fuel Injection System25V467000
Filed Jul 11, 2025694,271 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Risk. A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.

Remedy. Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.

Back Over Prevention › Software25V442000
Filed Jun 27, 2025200,237 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

Remedy. Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

Engine25V345000
Filed May 23, 20251,809 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Risk. An engine compartment fire increases the risk of injury.

Remedy. Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.

Fuel System, Gasoline › Fuel Injection System25V165000
Filed Mar 14, 202533,576 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.

Risk. A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Remedy. Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.

Electrical System › Propulsion System › Traction Battery › Management System/Energy Control Module (bms/Becm)24V954000
Filed Dec 20, 202420,484 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

Risk. Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

Remedy. Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.

Equipment › Other › Labels24V852000
Filed Nov 8, 202427,678 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risk. Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Remedy. Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)24V330000
Filed May 10, 20249,312 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.

Risk. A loss of drive power increases the risk of a crash.

Remedy. Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.

Engine23V380000
Filed May 26, 2023125,322 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Risk. An engine compartment fire increases the risk of injury.

Remedy. Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.

Fuel System, Gasoline › Fuel Injection System22V859000
Filed Nov 18, 2022521,746 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.

Risk. A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Remedy. Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.

Structure › Body › Bumpers › Active Shutters/Grill22V484000
Filed Jul 7, 2022100,689 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

Risk. An engine compartment fire increases the risk of injury.

Remedy. Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.

Electrical System › Propulsion System › Traction Battery22V331000
Filed May 13, 202227 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020 Escape and 2021 Lincoln Corsair vehicles equipped with 2.5L hybrid powertrains. Insufficient welds inside the high voltage battery may fail, resulting in a loss of drive power.

Risk. A loss of drive power increases the risk of a crash.

Remedy. Dealers will replace the high voltage battery, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on July 12, 2022. Owner notification letters were mailed August 8, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S33.

Engine and Engine Cooling › Engine › Oil/Lubrication22V191000
Filed Mar 25, 2022345,451 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.

Risk. An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.

Remedy. Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.

Power Train › Driveline › Driveshaft21V011000
Filed Jan 15, 2021147 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020-2021 Edge, 2020 Lincoln Nautilus and Ford Escape and 2021 Lincoln Corsair and Ford Bronco Sport vehicles. An inadequate amount of lubricant in the rear drive unit may cause seizure of the rear drive axle.

Risk. If the rear drive unit seizes, there may be a loss of drive and/or a loss of vehicle control, increasing the risk of a crash.

Remedy. Ford will notify owners, and dealers will check the rear drive unit lubricant level. Axles found to have lubricant at the minimum level will be filled to the full level. Axles found to be below the minimum lubricant fill level will be replaced, free of charge. This recall began March 12, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S02.

Electrical System › Body Control Module/Bcm20V635000
Filed Oct 15, 2020689 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020 Escape vehicles equipped with a key-start ignition system. The Body Control Module (BCM) intermittently may not pick up the signal from the rear Tire Pressure Monitoring System (TPMS) sensors or the Remote Key Fob. In the event of a low tire pressure condition, the TPMS system may not provide an adequate warning.

Risk. Low tire pressure may lead to poor vehicle handling and a possible loss of vehicle control, increasing the risk of crash.

Remedy. Ford will notify owners, and dealers will replace the BCM, free of charge. Owners are advised that two key fobs are required for the repair to be completed. The recall began December 1, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S59.

Back Over Prevention › Sensing System › Camera20V575000
Filed Sep 23, 2020620,246 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk. Reduced rearward visibility can increase the risk of a crash.

Remedy. Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

Power Train › Automatic Transmission20V550000
Filed Sep 10, 202097 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2019-2020 Edge, Transit Connect and Lincoln MKX and 2020 Escape and Lincoln Corsair vehicles. The start/stop accumulator endcap may have missing or loose bolts.

Risk. Missing or loose bolts on the start stop accumulator endcap could result in a transmission fluid leak and may progress to a loss of transmission function. A transmission fluid leak in the presence of an ignition source may increase the risk of fire.

Remedy. Ford will notify owners, and dealers will replace the start/stop accumulator, free of charge. The recall began September 23, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S49.

Air Bags › Side/Window20V415000
Filed Jul 17, 202068 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2020 Escape and Transit vehicles. The affected vehicles may have an improperly crimped diffuser in the side curtain air bags which may result in the diffuser detaching from the inflator in the event of an air bag deployment.

Risk. In the event of a crash, if the diffuser detaches from the inflator during air bag deployment, the curtain air bag may not inflate properly, increasing the risk of injury.

Remedy. Ford will notify owners, and dealers will replace the side curtain air bag modules, free of charge. An interim letter notifying owners of the safety risk was mailed August 3, 2020. The recall began January 11, 2021. Owners may contact Ford's customer service at 1-866-436-7332. Ford's number for this recall is 20S35.

Seats › Mid/Rear Assembly19V633000
Filed Aug 28, 2019639,137 vehiclesFord Motor Company

Defect. Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

Risk. A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

Remedy. Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

All 23 campaigns on file, newest first.

NHTSA investigations

Office of Defects Investigation

Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 2 name the 2020 Escape.

Failed Door Check Arm Attachment PointPreliminary evaluation PE23013Closed
Opened Jul 7, 2023Closed Jan 24, 2024body and frame

On July 7, 2023, the Office of Defects Investigation (ODI) opened PE23-013 to investigate instances of check arm bracket failure in the front doors in model year (MY) 2020-2021 Ford Escape vehicles. At the time of opening, ODI received 118 Vehicle Owner Questionnaires (VOQs) alleging this failure. To date, ODI has received 593 VOQs alleging this failure, with a variety of reported failure conditions. The most common reported failure condition was reduced door functionality (e.g. door was more difficult to open or close) and the least common was inadvertent door opening. Other reported failure …

Rearview Camera FMVSS 111 NoncomplianceRecall query RQ21002Open
Opened Aug 3, 2021Led to recall 26V104backup camera

On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera …

Technical service bulletins

273 on file

Repair instructions the manufacturer sent its dealers for the 2020 Escape. Not recalls: the fix is usually free only while the car is under warranty.

electrical system 52transmission 44equipment 38engine 23body and frame 17door locks and latches 10backup camera 7steering 6
26N09Service campaignJun 11, 2026wipers

Customer Satisfaction Program 26N09 Certain 2020 Model Year Escape, 2020-2021 Corsair, 2020-2021 Aviator, and 2020- 2021 and 2023 Explorer Vehicles Front Windshield Wiper Motor Replacement, if Required After Dealer Evaluation

25N17Service campaignMar 25, 2026backup camera

Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation

23B56Service campaignDec 17, 2025body and frame

Customer Satisfaction Program 23B56 - Supplement #2 Certain 2020 - 2023 Model Year Escape Vehicles Inspect Front Door Check-Arm Reinforcement Spot Welds REF: Customer Satisfaction Program 23B56 - Supplement #1 Published December 18, 2024 New! REASON FOR THIS SUPPLEMENT • RENTAL VEHICLES: Link to CRC Dealer Portal Job Aid added. • CLAIMS PREPARATION AND …

25M02Service campaignDec 12, 2025unknown or other

Customer Satisfaction Program 25M02 Certain 2021-2024 Model Year Bronco Sport and 2020-2022 Escape with 1.5L Engine and 8F35 Transmission Upstream Catalytic Converter Replacement, If Required

TSB 26-2092 V2Service Bulletin/Repair InstructionsSep 22, 2026body and frame

This article supersedes TSB 25-2466 to add Bronco Sport, Escape, Maverick and Corsair, as well as removing Expedition and Navigator. One time use parts for Corsair and Bronco Sport were also added to the parts list. Some of the vehicles listed in the Model statement above may exhibit a headliner rattle or sagging condition around the roof opening panel. …

23B56 S1Service Bulletin/Repair InstructionsJul 1, 2025body and frame

Certain 2020 - 2023 Model Year Escape Vehicles Inspect Front Door Check-Arm Reinforcement Spot Welds On all of the affected vehicles, the front door check-arm reinforcement welds can crack and may eventually pull away from the door structure. If not repaired, the check-arm reinforcement may eventually detach from the door structure. This can cause a …

23B56Service Bulletin/Repair InstructionsMay 20, 2024body and frame

Certain 2020 - 2023 Model Year Escape Vehicles - Inspect Front Door Check-Arm Reinforcement Spot Welds

SSM 51908Service Bulletin/Repair InstructionsSep 7, 2023body and frame

Some 2020-2023 Escape/Corsair vehicles may exhibit a door ajar warning indicator or higher than expected efforts to fully close doors. Verify the hood/liftgate are not open. Confirm all doors are fully closed and latches are fully engaged. Doors will not fully close when lightly letting go of the door or letting it swing closed from a short distance under …

SSM 51553Service Bulletin/Repair InstructionsApr 14, 2023body and frame

Some 2020-2021 Escape vehicles may exhibit cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly. Ford has been provided feedback from fleet customers of this condition on some vehicles with high usage profiles. The door assembly replacement is the appropriate repair for this condition. Refer to the parts …

Showing the newest 6 of 17 bulletins about the body and frame, and any warranty extensions or service campaigns.

Crash test ratings

NHTSA 5-star safety ratings
Version testedOverallFrontalSideRolloverRollover risk
2020 Ford Escape SUV AWD★★★★★★★★★★★★★★★★★★★★17.4%
2020 Ford Escape SUV FWD★★★★★★★★★★★★★★★★★★★★16.9%

New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.

What owners reported

Newest filings
Forward Collision Avoidance › Warnings
Filed Oct 26, 2026PA

AWD Module fails to communicate properly due to bad ground connection. Dashboard message shows AWD Failure, Pre-collision assist warning unavailable, Electronic stability control unavailable, and Hill start assist failure. Ford is aware of this problem and has issued TSB 23-2061. These vehicles should be re-called because important safety features become inoperative and the possibility of a collision is greatly increased.

Unknown or Other
Filed Oct 25, 2026MO

Opened sunroof and middle piece that holds liner broke and liner slid back into car .. schickers Ford in union said there were several cars with same problem Ford won't fix and warranty not covering. Just brought car in March

Structure › Body
Filed Oct 24, 2026IA

Driver side door is increasingly noisy when opening the hinge makes a loud popping noise. The window will randomly not close. I saw on this website others are having the same problem. It has not been inspected by anyone, but can be.

Visibility/Wiper
Filed Oct 24, 2026SC

The fabric liner at the top of the car that is a sun block for the moon roof has come loose multiple times on both sides and it seems that the piece that should retract and keep tension on the cloth so that it properly feeds into the head liner is malfunctioning. The dealership has attempted to fix it multiple times and it continues to come loose and is now out of warranty. It hangs down when attempting to open the roof and blocks the rear view for the driver which is a huge safety concern.

Fuel/Propulsion System
Filed Oct 22, 2026CA

I am the owner of a U.S.-specification 2020 Ford Escape currently stationed in the Netherlands under military orders. I attempted to complete all open safety recalls through an authorized Ford dealership in the Netherlands. The dealership reviewed the vehicle and performed the actions available to them, but the recalls remain open. Open recalls include Ford Recall 25S76 / NHTSA Recall 25V467 involving the fuel injector system and Ford Recall 26C11 / NHTSA Recall 26V123 involving the SYNC and rearview camera display system. The dealership advised that not all recall actions could be fully completed overseas due to limitations associated with servicing a U.S.-market vehicle and/or remedy availability. The vehicle was inspected and serviced by an authorized Ford dealer in the Netherlands. I am submitting this report to document that I made a good-faith effort to obtain recall repairs before returning the vehicle to the United States, where I intend to complete any remaining recall actions.

Visibility › Sun/Moon Roof Assembly
Filed Oct 21, 202651,250 milesMO

The contact owns a 2020 Ford Escape. The contact stated that while opening the moon roof, the moon roof cover cloth bunched up and blocked the view of the rear glass. The failure mileage was approximately 51,250.

Fuel System, Gasoline
Filed Oct 21, 2026CA

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V117000 (Visibility); however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.

Unknown or Other
Filed Oct 20, 2026MI

2020 Ford Escape – AWD and Multiple Safety System Failures I own a 2020 Ford Escape with approximately 99,000 miles. Every time I drive my vehicle, the dashboard displays the following warnings: * All-Wheel Drive Off * Pre-Collision Assist Not Available * Service AdvanceTrac * All-Wheel Drive Fault – Service Required * Hill Start Assist Not Available * See Manual I contacted an authorized Ford dealership regarding Customer Satisfaction Program 21B19, which addressed an AWD control module issue in certain 2020 Ford Escapes. The dealership checked my VIN and informed me that my vehicle was not included in the program. The dealership did not inspect or diagnose my vehicle. I subsequently contacted Ford Motor Company directly and requested goodwill repair assistance. Ford informed me that it would not provide goodwill assistance. I am concerned that my vehicle may be experiencing a defect similar to the one addressed by Program 21B19. Multiple driver-assistance and stability-control systems appear to be affected. I am requesting that NHTSA review this safety concern and investigate whether additional 2020 Ford Escape vehicles may be affected by a related defect. The underlying cause has not yet been diagnosed.

Vehicle Speed Control
Filed Oct 20, 2026KY

2020 Ford Escape is suffering from sudden, uncommanded loss of power, severe engine hesitation and violent stuttering during acceleration and problem is getting worse. Took to our service center to fix and they said the problem is a recall - NHTSA - 25V467 recall 25S76 (engine hesitant acceleration, rough idling, reduced engine power). Called Airport Ford in Florence, KY. They are saying they can't fix this issue -there is no remedy and that the program has been paused. This condition poses an immediate safety hazard. The unexpected failure of the powertrain to respond during high-demand situations - such as merging onto highways, passing vehicles or making left turns across oncoming traffic - makes me feel very vulnerable to rear-end or side impact crashes. The failure occurs at all speeds but is worse at 10-30 miles per hour. There is a Ford Recall on this issue. If the recall is paused - I assume they are no longer trying to find a fix. This is a 2020 car - surely in 6 years the Ford experts should have found a viable fix. In addition to the Dealership also talked to Ford Consumer Hotline and were given the same info as from the dealership. Please help! I love my Fords - I have had Fords all my adult life. Please help us.

Power Train
Filed Oct 19, 2026OH

Vehicle diagnosed with DTC C0095 (sub-codes :71 and :19) indicating a total mechanical misalignment of the internal Rear Drive Unit (RDU) actuator motor magnet ring, as documented in Ford Service Bulletin SSM 51117. This defect causes an immediate, unprompted shutdown of the All-Wheel Drive (AWD) system while driving, defaulting the vehicle strictly to Front-Wheel Drive (FWD) and significantly degrading vehicle traction, stability, and handling control in adverse weather conditions.

Air Bags
Filed Oct 15, 2026TX

My air bag light is reporting - Your Air Bag Warning is on due to an issue with the front passenger air bag system. The front passenger airbag may not work properly. This light came on last week. This first appeared on 9/14. Also, I have another failure light reporting my seat belt is malfunctioning. First appeared 10/15. No one’s safety was put at risk yet. There were no warning messages, just indicator lights.

Power Train
Filed Oct 9, 2026MI

Transmission fault

Fuel/Propulsion System
Filed Oct 9, 2026TN

I am reporting an unresolved safety concern involving my 2020 Ford Escape SE, which is subject to Ford Safety Recall 25S76 (NHTSA Campaign 25V-467). The recall was issued in July 2025 because a fuel injector may crack, allowing gasoline to leak into the engine compartment and potentially ignite on hot engine or exhaust components. As of October 9, 2026, approximately 15 months after the recall was issued, NHTSA's VIN-specific recall database continues to list my vehicle's recall as incomplete, with the permanent remedy not yet available. My concern is the prolonged period during which my vehicle remains subject to a known fire-related safety defect without an available permanent repair. I have not reported an actual fuel leak or fire. This complaint concerns the documented safety defect and the continued unavailability of a permanent remedy. I request that NHTSA review the length of Ford's recall remedy delay, determine whether the manufacturer's response satisfies applicable recall requirements, and provide guidance regarding vehicle safety, interim protections, and the expected availability of a permanent repair. I also request that Ford provide affected owners with a clear repair timeline and appropriate assistance while the safety defect remains unresolved.

Visibility/Wiper
Filed Oct 9, 2026TN

**Subject: Unavailable Safety Recall Remedy – Ford Recall 26S14 / NHTSA 26V-117** I am submitting this concern regarding an outstanding safety recall affecting the front windshield wiper motor on my 2020 Ford Escape SE. Ford Recall 26S14 (NHTSA Campaign 26V-117) was announced in March 2026 because the windshield wiper motor may fail, causing the windshield wipers to stop operating properly. This defect presents a serious safety concern. If the windshield wipers fail during rain or other adverse weather conditions, a driver could suddenly lose the ability to see the roadway, surrounding vehicles, pedestrians, and other hazards. As of October 9, 2026, my vehicle remains subject to this recall, and NHTSA's VIN-specific database indicates that a remedy is not yet available. I am particularly concerned about continuing to operate a vehicle with an unresolved defect affecting a critical visibility and safety system. I respectfully request that NHTSA review the status of Ford's recall remedy, verify the anticipated repair availability, and provide guidance regarding appropriate safety precautions while affected vehicle owners await a repair. I also request that Ford provide a clear timeline for completing the recall at no expense to affected owners. This submission concerns an outstanding safety recall and the unavailability of a repair. It is not a report of an actual windshield wiper failure, crash, or injury.

Fuel System, Gasoline
Filed Oct 8, 2026106,000 milesKS

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline), and the vehicle was taken to the dealer, where an engine control software update was performed as an interim repair. The contact stated that while driving at various speeds, smoke was coming from under the hood and the RPM was fluctuating. Additionally, there was an abnormally strong gasoline odor coming from the vehicle even while the vehicle was turned off. The manufacturer was notified of the failure by phone and advised the contact not to drive the vehicle due to a fire risk. The contact scheduled a service appointment with Mike Carpino Ford Pittsburg, Inc. (1097 US-69, Pittsburg, KS 66762). The manufacturer was contacted several times, and a case was opened, but the contact was denied the contact information for the engineering department and towing assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 106,000.

Visibility/Wiper
Filed Oct 2, 2026AL

Our 2020 Ford escape cowling is separated from the windshield. I took it to a body shop to see if they could fix it. The strip groove that connects the cowling to the windshield has separated from the glass. The only way to fix it is replace the windshield. This is a know issue with Ford cars researching. I was in recently for the windshield motor replacement warranty. I asked the service tech about it and stated not covered considered a "body issue." This is does not sit well. Is there anything that can be done. We take very good care of our car. This is cosmetic but it appears to be a known defect.

Fuel System, Gasoline
Filed Oct 1, 2026130,000 milesWI

The contact owns a 2020 Ford Escape. The contact stated that while driving, the vehicle began shuddering and nearly lost power. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part for the recall repair was not yet available. The local dealer was contacted, and the vehicle was taken to the dealer for an interim repair. The contact stated that there was an abnormal rotten egg odor coming from the vehicle after the repair. The vehicle was sputtering while accelerating, and there was a delay with the engine responding. The manufacturer was notified of the failure. The failure mileage was 130,000.

Unknown or Other
Filed Sep 28, 2026FL

The sunroof moulding of my 2020 Ford Escape has come loose. I can’t find any clips to restick the moulding to the sunroof. I see that others have also had this issue and for some the moulding has gone to the back of the visor housing. Luckily I took out the moulding before this happened, but I can’t place it back without new clips which are not available online.

Engine
Filed Sep 27, 2026TX

When driving, the car will shudder and jolt when shifting gears, particularly from 2nd to 3rd. It will not accelerate properly at times and has almost caused me to be rear ended when merging on highways at highway speeds. This might be tied to the transmission issues that other 2020 ford escapes are dealing with.

Power Train
Filed Sep 25, 2026OR

I am noticing an obvious lurching while accelerating at low speeds after being stopped. It also happens when slowing down. It is happening with and without adaptive cruise control engaged. This may cause someone to rear end me if my brake lights are not activated because I am not braking. Inversely it may cause me to rear end someone in front of me

Power Train
Filed Sep 23, 2026VT

Vacuum pump went and replaced then rpms spiking between 1500 and 2000. Then traction control light came on and noise in from end. All within a week.

Forward Collision Avoidance › Automatic Emergency Braking
Filed Sep 23, 2026MN

There is a malfunction in the AWD system that gives a code for low voltage. I tracked down the issue to a factory defect where the connector to the AWD module doesn’t have a ground wire. Ford has acknowledged the issue under “Ford Customer Satisfaction Program 21B19” but it has since expired. (Expired after the vehicle was purchased) As a result of the fault, It disables AWD, hill start assist, forward collision assist.

Electrical System
Filed Sep 22, 2026FL

Vehicle: 2020 Ford Escape I am experiencing a recurring drivability issue with my 2020 Ford Escape. During normal or light acceleration, primarily between approximately 1,000 and 2,000 RPM, the vehicle intermittently jerks, surges, or hesitates. At the same time, I can observe slight RPM fluctuation. The condition continues to occur even when the vehicle is driven in Sport mode. On some occasions, the vehicle has also accelerated suddenly and more aggressively than expected, making the vehicle’s response unpredictable. I have had situations where I nearly collided with another vehicle because of the unexpected acceleration. The vehicle has displayed diagnostic trouble code P0600 – Serial Communication Link. The ignition coils and spark plugs have already been replaced, but the condition remains unchanged. I am concerned because the hesitation, jerking, surging, and unexpected acceleration occur while the vehicle is being driven and could affect safe and predictable vehicle control in traffic. I have not yet received a final diagnosis confirming whether the cause is related to the transmission, torque converter, PCM/TCM, communication system, speed control system, or another component. I am reporting this issue so that NHTSA has a record of the condition in case other owners of 2020–2021 Ford Escape vehicles are experiencing similar drivability and unexpected acceleration problems.

Lane Departure › Blind Spot Detection
Filed Sep 17, 2026IL

These are the failed systems since the recall was being repaired since July 27th 2026. The car is presently still at the dealer today. Sept 18 2026. Sync Screen goes black Instrument cluster goes black. Auto-hold fails Pre-collision emergency assist not available Forward camera not available Drive mode not available Powertrain Control Module fails with error to Ford App Service Engine light on at all times We have all repair times it went back total of 4 times. No replacement vehicles was provided. Here are the additional files in this link there are approximately 16 repair files 3 are Ian pictures below uploaded https://acrobat.adobe.com/id/urn:aaid:sc:VA6C2:4e092f62-ba12-4fac-888f-d529227f810a

Tires
Filed Sep 17, 2026ME

I purchased four brand new tires Douglas touring AS 102 H all season tires on September 12, 2024 with my mileage at 48,906 miles. On July 14th 2026 I went to Portsmouth Ford used car for a recall the inspected my tires and said I had 7/32 of tread life left. Today on September 17, 2026 I was told by Walmart in Portsmouth New Hampshire I had hardly any tread left on all four tires and they needed to be replaced. The tires I had bought from Walmart on September 12, 2024 it cost me $501 for Ford tires with a 50,000 mile warranty or five years Natalia brand is Douglas touring AS102H all season tire number is 1M62YPH13324 . The mileage on my car today is 79,768 miles so if you do the calculations 79,768-48,906 when I bought the tires you're looking at roughly the tires only got 30,000 miles out of those tires. . I'm reporting this because those tires should've lasted longer than 30,000 miles where I didn't drive a whole lot from September 2024 to September 2026. I think I was sold defective tires. And I'm looking for a refund from Walmart or a prorated refund so I can buy better ties someplace else. You can see from all my documentation that I did tire rotations twice a year since I got the tires in 2024 so I took care of the tires with the maintenance.

Fuel/Propulsion System
Filed Sep 11, 2026TX

After a dealership diagnostic visit involving my 2020 Ford Escape, I discovered that a connector in the vehicle's Smart Data Link/Gateway area underneath the dashboard had been left disconnected when the vehicle was returned to me. The vehicle had been at Gullo Ford of Conroe on September 9–10, 2026 for an intermittent idle/sputtering concern and a rear-suspension concern. The dealership performed electronic diagnostic work and documented no DTCs. After pickup, I inspected the vehicle and photographed the disconnected connector before reconnecting it. I am concerned that releasing a vehicle with a vehicle-network/diagnostic gateway connection disconnected could affect diagnostic communication, stored fault reporting, or other electronic/network functions. I am submitting this report as a potential safety/electrical-network concern. I am not asking NHTSA to adjudicate my billing dispute with the dealership. Photographs showing the condition as discovered and the dealer service invoice are available.

Engine
Filed Sep 5, 2026AZ

White foggy smoke from exhaust. Backing sensor or driving sensor are off when sensing environment. Car suspension not fully stable sorta drift to left or right.

Fuel System, Gasoline
Filed Sep 4, 2026TX

The contact owns a 2020 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the check engine warning light was intermittently illuminated. The vehicle was taken to a certified mechanic who diagnosed that the spark plugs had failed and needed to be replaced. The mechanic replaced the spark plugs; however, the failure persisted. The dealer was contacted, and it was confirmed that the part was not yet available for the recall repair. The manufacturer was made aware of the issue and was unable to provide an expected date when parts would be available.

Engine
Filed Sep 4, 2026MD

I am submitting a safety complaint regarding my 2020 Ford Escape, which currently has an unrepaired safety recall involving the fuel injectors. Recall Information: Manufacturer Recall Number: 25S76 NHTSA Recall Number: 25V467 Recall Date: July 16, 2025 According to the recall notice, a fuel injector may crack and cause fuel to accumulate on top of the engine. The notice states that liquid fuel and/or fuel vapor near hot engine or exhaust components could ignite and cause an under-hood fire. I am very concerned because this recall has remained unrepaired since 2025, and as of September 2026, the remedy is still listed as unavailable. I am also currently experiencing a problem with my vehicle. Whenever I put gas in the vehicle, it has a difficult time starting afterward. The engine struggles to start after refueling, which is concerning to me because there is already an open recall involving the vehicle's fuel system. I understand that I cannot personally determine whether the starting problem is directly related to the recalled fuel injector issue. However, because the vehicle has an open fuel-system safety recall involving a potential fuel leak and fire risk, I believe these symptoms should be documented and investigated. I am concerned about continuing to operate this vehicle while the recall remains unrepaired, especially since the recall warns of the possibility of fuel or fuel vapor accumulating near hot engine components. I am requesting that NHTSA document and investiga

Unknown or Other
Filed Sep 1, 2026UT

I consistently get an AWD failure warning and then it turns off multiple different safety features of the car, traction control, hill assist, AWD, collision detection etc. I have seen a lot of people complain about the same thing. This is dangerous and ford needs to provide a solution to the bad ground of the AWD module.

Exterior Lighting
Filed Aug 31, 2026AL

My passenger headlight assembly seal has failed. Since the seal failed, the light has water buildup that caused the entire assembly to short out and stop working. There are not cracked in the headlight at all. My car only has 46,407 miles on it. My car has been to the service department at Town N Country Ford in [XXX]. Since we purchased the extended warranty, Town N Country submitted my claim to the warranty department, but they are refusing to pay because, they say it's a moisture problem. The moisture in the headlight is only there because the seal failed. Ford knows this is a problem, but yet they refuse to pay of the headlight replacement or make a recall for this problem. This is a major flaw and needs to be corrected by Ford, the consumer should not have to bear the brunt of this burden when it is clearly a defect with the headlight assembly itself. Please make Ford take responsibility for this issue immediately. Town N Country Ford said the cost to replace this headlight assembly will be $1,962.34 whenever they can receive the part. If these parts are on back order, clearly Ford has an issue and should be held accountable to replace these headlights free of charge by making a RECALL. I've requested the warranty denial report from Town N Country Ford, but I have not received anything as of this being filing XXX. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Latches/Locks/Linkages
Filed Aug 31, 202658,986 milesNY

The contact owns a 2020 Ford Escape. The contact stated while driving at an undisclosed speed, the message that the door was unlocked was displayed. The vehicle was taken to a dealer, and the contact was informed of an unrepaired recall associated with the VIN. The contact was informed that an unknown device was installed, and the vehicle was repaired; however, the failure reoccurred. The contact stated that the front driver's and passenger's side doors failed to unlock. The contact stated that the family crawled into the vehicle through the trunk. The vehicle was taken back to the dealer. The contact was informed that the driver’s and passenger’s side front doors needed to be replaced. The vehicle was taken to an auto body shop as per the dealer. The driver’s and passenger's side front doors were replaced but the failure reoccurred. In addition, the transmission shift to park warning light was illuminated. The vehicle was taken back to the dealer. The contact was informed that the auto body shop had clipped the wiring harness from an unknown sensor. The contact was informed that the wiring harness needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was taken back to the dealer where it was diagnosed with battery failure. The battery was replaced, and the vehicle was repaired. The failure reoccurred. The contact stated that the front driver's and passenger's side doors failed to unlatch occasionally. The doors unlatched and the transm

Visibility
Filed Aug 28, 202685,000 milesMI

The contact owns a 2020 Ford Escape. The contact received notification for NHTSA Campaign Number: 26V117000 (Visibility); however, the part to perform the recall repair was not yet available. The dealer was notified of the issue and confirmed that the part was not yet available. The contact stated that upon starting the vehicle, the windshield wipers failed to operate as intended. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure; however, no assistance was provided. The failure mileage was approximately 85,000.

Visibility/Wiper
Filed Aug 26, 2026MI

Wipers will swipe a couple times then stop half way and not descend all the way. Then begin to “flutter” have to shut off for them to descend and turn on again, over and over.

Service Brakes
Filed Aug 25, 2026DE

I had complete brake failure while driving my vehicle yesterday I had new brakes installed on XXX by Mr tire auto service centersStore Number: #XXX ([XXX]) ​Invoice Number: XXX ​Guest ID: XXX ​Vehicle details: 2020 Ford Escape Titanium. They have deemed that PARTS were defective ( calipers and pads) . This situation ended up okay however if I was on open road I could have killed myself or others. The manufacturer of these parts needs to be flagged. We have requested a detailed list of the parts that were used to do this job and have also reached out to Monro who is their corporate affiliate. We have not heard back from them yet. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Engine
Filed Aug 24, 2026OH

UNKNOWN, just here to make a complaint. Fuel Injectors have not failed yet but Ford Motor Company has not yet found a remedy even after 12+ months since recall was initiated. Recall was sent out August 18th, 2025 and no remedy has become available. Currently still waiting

Power Train
Filed Aug 21, 2026130,000 milesTN

The contact owns a 2020 Ford Escape. The contact stated that upon shifting into drive(D), the vehicle jerked significantly. The contact continued to drive the vehicle despite the failure, which intensified while coming to a stop. The check engine warning light was illuminated. The vehicle was not diagnosed or repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 130,000.

Engine
Filed Aug 20, 2026AL

2020 ford fusion taken to Bessemer Ford dealership July 20 2026 with issues to vehicle sputtering. The vehicle was returned as no problem found On August 15, 2026vehicle ran hot and shut down 140 miles away from home. The vehicle was then towed to Huntsville Ford. I was sent a video by the dealership of the coolant being milky brown but have had no contact with them at this time. When I call or text I receive a message stating they will get back with me when they can.

Power Train
Filed Aug 18, 2026MO

I have a 2020 Ford escape all-wheel-drive, it only has 42,000 miles on it, and I had to have the differential replaced.

Engine
Filed Aug 13, 2026WA

The contact owns a 2020 Ford Explorer. The contact stated that while stopped at a red light, upon depressing the accelerator the vehicle would not move and an abnormal beeping sound was emitted, no warning lights were illuminated however a warning message was displayed on the instrument panel "Place vehicle in park to restart engine". The local dealer was contacted however the vehicle was not diagnosed due to cost. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 101,000.

Engine
Filed Aug 13, 2026101,000 milesWA

The contact owns a 2020 Ford Escape. The contact stated that while stopped at a red light, upon depressing the accelerator pedal, the vehicle failed to move, with an abnormal beeping sound coming from the vehicle. There was no warning light illuminated; however, the message "Place Vehicle in Park to Restart Engine" was displayed. The local dealer was contacted; however, the vehicle was not diagnosed due to the cost. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 101,000.

Unknown or Other
Filed Aug 11, 2026CA

Transmission developed severe Shuddering in and out of Lockup. Was told Ford was aware of problem. Check engine light came on intermittently. Took car to dealership. Was diagnosed with Shuddering in and out of lockup. Estimated repair bill totaled $11,321.25.

Electrical System
Filed Aug 10, 2026TX

On 8th of June 2026, exiting I35W onto Convery Dr. I notice my dash gauges failed in proving any information. I immediately pulled over turned off the vehicle and turn it on. Gauges did not work, but vehicle did start and was running normal. I utilize the Waze app to monitor my speed and arrived home safely while putting no one at risk. I had to take a different vehicle to Hopps automotive for repairs, upon return my vehicle gauges were working as normal. Two days after the incident started the vehicle and the gauges were not working, but vehicle did make it to the auto shop for repairs and was told the gauge clusters were out. Took roughly a few weeks for the repair because the clusters still wouldn't work after repair. had a safety recall went to ford for the software updates. After the updates everything seem to be running just fine. Ford Cleburne did a curtsey inspection, Transmission passed, but now my transmission is having issues. I have a zip file full of reports on my vehicle maintenance, but unable to upload all the information.

Visibility/Wiper
Filed Aug 7, 2026TX

The panoramic sunshade does not work & also droops down.

Electrical System
Filed Aug 7, 202671,000 milesMA

The contact owns a 2020 Ford Escape. The contact received notifications of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V123000 (Back Over Prevention); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. While the contact’s son was driving approximately 45 MPH, the screen on the radio went black. The vehicle was pulled over to the side of the road, and the radio independently reset and displayed the correct information. The failure had occurred approximately 3 - 4 times. The radio screen often displayed erroneous information with distorted images. The contact stated that the vehicle was included in a recall for the door, and after the recall repair was performed, the key fob failed to lock and unlock the doors. The vehicle was taken to the dealer, and the contact was informed that the manufacturer had not provided the parts for the recall repairs. The manufacturer was not informed of the failure. The failure mileage was approximately 71,000.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Aug 7, 2026MD

While I was driving on a highway the ADAS (IPMA) suddenly stopped working creating a dangerous situation as I was using adaptive cruise control at the time. It has never worked since. Ford has told me that there is no software fix and the hardware needs to be replaced at a cost of $1500. Unless I pay that amount I will lack key safety features like forward collision warning and automatic emergency braking.

Forward Collision Avoidance › Adaptive Cruise Control
Filed Aug 6, 2026OR

My husband I originally purchased this vehicle around October 2020. We are the only owners and when we purchased it, it had 78 miles on it. Since I purchased it I have had to pay out of pocket for all the tire sensors to be replaced, I have had to purchase a new heater fan, and a sensor for a seat belt that prevented my adaptive cruise control from working. A while back, a warning light came on saying my adaptive cruise control was no longer working. I took it to Ford and was told it would cost $1600 to fix it. Surprisingly, it started working on it's own a few days later. Currently I took the car in because my rear passenger window wouldn't go up. I was told that it would cost almost $1800 to fix it. I have taken it to Ford to have 2 of the 3 recalls fixed. They do not show that it was fixed and I was told they weren't able to fix it. I pushed the button one day to send the cloth covering on the moon roof back. It snapped and no longer works, their is a crack in my dash, and I frankly don't have the money to fix a window motor that should have not quit after six years. I take excellent care of my car. I have all the maintenance taken care of. I expect to have the brakes fixed, new tires, new battery. What I don't expect is for the sensors and motors to go out. I have been driving for over 40 years, owned multiple vehicles and I have to say I am so disappointed with Ford. I understand that the problems I am having is not just me, that many Ford Escape owners are having simila

Power Train › Driveline › Differential Unit
Filed Aug 5, 202630,000 milesMI

The contact owns a 2020 Ford Escape. The contact stated that while driving at an undisclosed speed and turning the steering wheel, the vehicle failed to accelerate as needed with an abnormal popping sound coming from the vehicle. There was no warning light illuminated. The contact was stopped before resuming normal driving. The vehicle was taken to the dealer, and the failure was associated with the rear differential. The contact stated that four repairs had been performed on the rear differential; however, the failure persisted. Recently, the contact was informed that the rear differential needed to be repaired, and that the repair was not covered under warranty. The dealer reached out to the manufacturer, and the manufacturer agreed to cover a portion of the cost of the repair. The vehicle was not yet repaired. The failure mileage was approximately 30,000.

Unknown or Other
Filed Aug 4, 2026MO

Issue: that the sunroof shade got, detach from the rig that slide it forward. This looks like it’s caused by the guard plate between the sunroof and the moonroof falling off, landing on top of the shade. This integral piece that keeps the mechanism functioning kept together by double sided adhesive, so virtually scotch tape. That’s ridiculous. This is a safety risk, because with the shade sagging, it blocks my view of the rear. Additionally, when it first happened the adhesive piece fell while driving causing a distraction while driving. This is a design flaw that Ford should cover.

Visibility
Filed Aug 3, 2026TN

The contact owns a 2020 Ford Escape. The contact stated that after the dealer performed an unknown recall repair on the front driver’s side door, the failure occurred. The contact stated that the front driver’s side window intermittently failed to roll up or roll down and made a squeaking sound while operating. The dealer was made aware of the failure and informed the contact that the front driver’s side door motor needed to be replaced, and the repair would be an out-of-pocket expense. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.

Complaints 1-50 of 1,619, newest first, reproduced as filed.

Across model years

Worst on record: 2013
YearComplaintsRecallsFiresDeathsAssessment
20263200Routine
202526900Routine
202477801Fatalities reported
20231021130Routine
20222361940Above average
20213521990Above average
2020 — this page1,6192340Above average
2019599330Above average
20181,826460Above average
20172,7044150Above average
20161,1804100Above average
20151,1369200High concern
20142,089161044Fatalities reported
20132,75318910Do not drive
2012604230Above average
20111,319370Above average
20102,071530Above average
20091,693320Above average
20081,974560High concern
2007254422Fatalities reported
2006464592Fatalities reported
20051,3945202Fatalities reported
20044998141Fatalities reported
20035589270High concern
20021,027101042Fatalities reported
200199615583Fatalities reported
20005000Routine

Compare every Escape year →

2020 Ford Escape: questions buyers ask

Is the 2020 Ford Escape a good car?

It is not among the Escape years to avoid. Owners filed 1,619 complaints, against about 1,082 for a typical Escape year. The most common complaint is about the body and frame (38%). In NHTSA crash tests it scored 5 stars overall.

What is the most common problem with the 2020 Ford Escape?

The body and frame: 622 of the 1,619 complaints (38%) are about it. Owners most often say it sets off warning lights on the dash (6%) and knocks, grinds or clunks (5%). The typical report comes at 46,900 miles.

How many recalls does the 2020 Ford Escape have?

23 safety recalls on file with NHTSA, the most recent filed Mar 3, 2026. The largest, 26V123000, covered 889,950 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.

At what mileage do 2020 Ford Escape problems start?

Half of the complaints that record an odometer reading came in before 45,000 miles. For the body and frame the midpoint is 46,900 miles.

Has NHTSA investigated the 2020 Ford Escape?

Yes, 2 times. The latest, PE23013 ("Failed Door Check Arm Attachment Point"), was opened Jul 7, 2023 and closed Jan 24, 2024.

Are there service bulletins for the 2020 Ford Escape?

The manufacturer filed 273 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (52), the transmission (44) and the engine (23). They include a service campaign, 26N09, filed Jun 11, 2026. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 3, 2026. Source: NHTSA Office of Defects Investigation.