“Nothing malfunctioned. All I was asking for was a fender to hood adjustment and the dealership kept telling me they don't do that and that I would need to go to a bodyshop. The fender to hood alignment issue didn't put others at risk. What the problem is is the door is not aligned based on OEM requirements and the recall repair was completed but not done correctly. The problem has been identified by the dealer.”
Owner complaint, filed May 16, 2026
“The contact owns a 2021 Ford Escape. The contact stated that while reversing out of the driveway, the vehicle suddenly shut off and failed to start. The vehicle was towed to the dealer, who diagnosed that the fuel injector had failed. The vehicle was repaired.”
Owner complaint, filed May 6, 2026 at 79,845 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the body and frameRecall (red: the body and frame)NHTSA investigation opened
Complaints about the 2021 Escape peaked in 2026, with 105 filed that year. Owners had filed 0 complaints about the body and frame before the first recall that covers it, 22V484000 in July 2022; 81 more have come in since. In 2026 owners filed 105 so far.
Filed Mar 3, 2026889,950 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk. An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Remedy. Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.
Filed Mar 3, 2026604,533 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.
Risk. Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.
Structure › Body › Hatchback/Liftgate › Hinge and Attachments25V829000
Filed Dec 1, 2025108,762 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2025 Escape vehicles. The liftgate hinge covers may not be properly secured and detach from the vehicle.
Risk. A detached liftgate hinge cover can create a distraction or a road hazard, increasing the risk of a crash.
Remedy. Dealers will inspect and reinstall, or replace any missing liftgate hinge covers as necessary, free of charge. Owner notification letters were mailed June 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SD6. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 3, 2025.
Filed Oct 10, 202559,006 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risk. An electrical short circuit can increase the risk of a fire.
Remedy. Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated December 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
Filed Jul 11, 2025694,271 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco Sport and 2020-2022 Escape vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Risk. A fuel leak in the presence of an ignition source, such as hot engine or exhaust components, can increase the risk of a fire.
Remedy. Dealers will update the engine control software. In addition, dealers will replace the high-pressure fuel rail assembly and fuel injectors, free of charge. As an interim repair, dealers will update the engine control software, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed August 29, 2025. Second letters will be sent once the final remedy is available, anticipated in July 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S76. This recall expands and replaces previous recall numbers 22V-859, 24V187, and 25V165. Vehicles previously remedied under 22V-859, 24V187, and 25V165 will need to have the new final remedy performed once it is available.
Filed Jun 27, 2025200,237 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk. A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
Remedy. Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.
Filed May 23, 20251,809 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2021-2023 Corsair, and 2022-2023 Maverick vehicles equipped with 2.5L HEV or PHEV engines that were repaired incorrectly under recall 23V380. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Risk. An engine compartment fire increases the risk of injury.
Remedy. Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 27, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S54.
Filed Mar 14, 202533,576 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2023 Bronco Sport vehicles previously repaired incorrectly under recall numbers 22V-859 or 24V-187. A fuel injector may crack and leak fuel inside the engine compartment.
Risk. A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy. Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 22, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S21.
Electrical System › Propulsion System › Traction Battery › Management System/Energy Control Module (bms/Becm)24V954000
Filed Dec 20, 202420,484 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape, and 2021-2024 Lincoln Corsair vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Risk. Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy. Owners are advised not to charge battery till the remedy has been completed. Dealers will perform a battery energy control module (BECM) software update, and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on May 30, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S79.
Filed Nov 8, 202427,678 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk. Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
Remedy. Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.
Power Train › Automatic Transmission › Control Module (tcm/Pcm/Tecm)24V330000
Filed May 10, 20249,312 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2022-2024 Maverick, 2020-2022 Escape, and 2021-2022 Lincoln Corsair vehicles. The Hybrid Powertrain Control Module (HPCM) software may cause the vehicle to shift into neutral unexpectedly, causing a loss of drive power.
Risk. A loss of drive power increases the risk of a crash.
Remedy. Dealers will update the HPCM software, free of charge. Owner notification letters were mailed May 22, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S33.
Filed May 26, 2023125,322 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2020-2023 Escape, 2022-2023 Maverick, and 2021-2023 Corsair vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Risk. An engine compartment fire increases the risk of injury.
Remedy. Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will replace the engine long-block in 2023 Escape and Corsair vehicles. For the other vehicles, dealers will update the powertrain control module software. If a connecting rod bearing failure is detected, dealers will replace the engine long-block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed on June 14, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S27. This recall expands and replaces recall number 22V-484. Vehicles previously repaired under 22V-484 will need to have the new remedy completed.
Filed Nov 18, 2022521,746 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2020-2023 Escape and 2021-2023 Bronco Sport vehicles equipped with 1.5L engines. A fuel injector may crack and leak fuel inside the engine compartment.
Risk. A fuel leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy. Dealers will update the engine control software to include fuel injector leak detection and install a drain tube, free of charge. Interim owner notification letters informing owners of the safety risk were mailed January 9, 2023. Remedy parts are expected to be available in 1st Quarter of 2023. Owner notification letters were mailed February 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S73. This recall includes all vehicles previously recalled under 22V-191. Vehicles previously remedied under 22V-191 will need to have the new remedy performed.
Structure › Body › Bumpers › Active Shutters/Grill22V484000
Filed Jul 7, 2022100,689 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, 2021-2022 Lincoln Corsair, and 2022 Maverick vehicles equipped with 2.5L HEV or PHEV engines. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.
Risk. An engine compartment fire increases the risk of injury.
Remedy. Owners are advised to park and shut off the engine as quickly as possible if they hear unexpected engine noises, notice a reduction in vehicle power, or see smoke. Dealers will modify the under engine shield and active grille shutter, free of charge. Owner notification letters were mailed August 19, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S47.
Engine and Engine Cooling › Engine › Oil/Lubrication22V191000
Filed Mar 25, 2022345,451 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2020-2022 Escape and 2021-2022 Bronco Sport vehicles equipped with 1.5L engines. The engine oil separator housing may crack and develop an oil leak.
Risk. An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire.
Remedy. Dealers will inspect the oil separator for damage or oil leaks, and replace the oil separator and seals, as necessary, free of charge. Owner notification letters were mailed April 18, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S21.
Electrical System › Propulsion System › Traction Battery22V149000
Filed Mar 11, 20223 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2022 Corsair and 2021-2022 Escape vehicles equipped with a 2.5L Hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
Risk. A sudden loss of drive power increases the risk of a crash.
Remedy. Dealers will replace the high voltage battery, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.
Service Brakes, Hydraulic › Foundation Components › Disc › Caliper21V922000
Filed Nov 23, 2021114,666 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco Sport and Escape vehicles. The rear brake linings may have been manufactured incorrectly, which can affect braking performance. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."
Risk. During certain situations, the driver may have to apply more brake pedal force, and the distance required to stop the vehicle may be extended, increasing the risk of a crash.
Remedy. Dealers will replace the front brake pads, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C31.
Defect. Ford Motor Company (Ford) is recalling one 2021 Escape vehicle equipped with a 2.5L hybrid powertrain. The high voltage battery may fail, resulting in a sudden loss of drive power.
Risk. A sudden loss of drive power increases the risk of a crash.
Remedy. A dealer will replace the high voltage battery, free of charge. The owner notification letters were mailed December 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S48.
Filed Aug 10, 202113,773 vehiclesFord Motor Company
Defect. Ford Motor Company (Ford) is recalling certain 2021 Escape, Lincoln Corsair, and 2021-2022 Bronco Sport vehicles. The fuel delivery module may leak inside the fuel tank, causing low fuel pressure which could result in an engine stall.
Risk. An engine stall increases the risk of a crash.
Remedy. Dealers will replace the fuel delivery module, free of charge. Interim notification letters (remedy not available) were mailed on September 30, 2021. Owner notification letters were mailed on December 14, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S38.
All 19 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 2 name the 2021 Escape.
Failed Door Check Arm Attachment PointPreliminary evaluation PE23013Closed
Opened Jul 7, 2023Closed Jan 24, 2024body and frame
On July 7, 2023, the Office of Defects Investigation (ODI) opened PE23-013 to investigate instances of check arm bracket failure in the front doors in model year (MY) 2020-2021 Ford Escape vehicles. At the time of opening, ODI received 118 Vehicle Owner Questionnaires (VOQs) alleging this failure. To date, ODI has received 593 VOQs alleging this failure, with a variety of reported failure conditions. The most common reported failure condition was reduced door functionality (e.g. door was more difficult to open or close) and the least common was inadvertent door opening. Other reported failure …
Healey Brothers Ford / Open Recall SaleAudit query AQ22002Open
Opened Jun 3, 2022fuel system
NHTSA is opening this audit query to investigate whether Healey Brothers Ford, LLC of Beacon, New York, has complied with the requirements of the National Traffic and Motor Vehicle Safety Act. The Safety Act requires, among other things, that a manufacturer notify its dealers of defects related to motor vehicle safety and noncompliance with Federal Motor Vehicle Safety Standards and in turn that a dealer not deliver a new vehicle subject to a recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i).NHTSA is in receipt of information that indicates this dealer delivered at …
Technical service bulletins
204 on file
Repair instructions the manufacturer sent its dealers for the 2021 Escape. Not recalls: the fix is usually free only while the car is under warranty.
electrical system 39transmission 27engine 19equipment 19body and frame 10door locks and latches 8fuel system 6backup camera 5
25N17Service campaignMar 25, 2026backup camera
Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Required After Dealer Evaluation
23B56Service campaignDec 17, 2025body and frame
Customer Satisfaction Program 23B56 - Supplement #2 Certain 2020 - 2023 Model Year Escape Vehicles Inspect Front Door Check-Arm Reinforcement Spot Welds REF: Customer Satisfaction Program 23B56 - Supplement #1 Published December 18, 2024 New! REASON FOR THIS SUPPLEMENT • RENTAL VEHICLES: Link to CRC Dealer Portal Job Aid added. • CLAIMS PREPARATION AND …
25M02Service campaignDec 12, 2025fuel and propulsion system
Customer Satisfaction Program 25M02 Certain 2021-2024 Model Year Bronco Sport and 2020-2022 Escape with 1.5L Engine and 8F35 Transmission Upstream Catalytic Converter Replacement, If Required
25N03Service campaignOct 15, 2025engine
Customer Satisfaction Program 25N03 Certain 2021-2023 Model Year Bronco Sport and 2020-2022 Escape with 1.5L Engine and 8F35 Transmission. One-Time Catalytic Converter Replacement, If Required
23B56 S1Service Bulletin/Repair InstructionsJul 1, 2025body and frame
Certain 2020 - 2023 Model Year Escape Vehicles Inspect Front Door Check-Arm Reinforcement Spot Welds On all of the affected vehicles, the front door check-arm reinforcement welds can crack and may eventually pull away from the door structure. If not repaired, the check-arm reinforcement may eventually detach from the door structure. This can cause a …
23B56Service Bulletin/Repair InstructionsMay 20, 2024body and frame
Certain 2020 - 2023 Model Year Escape Vehicles - Inspect Front Door Check-Arm Reinforcement Spot Welds
SSM 51908Service Bulletin/Repair InstructionsSep 7, 2023body and frame
Some 2020-2023 Escape/Corsair vehicles may exhibit a door ajar warning indicator or higher than expected efforts to fully close doors. Verify the hood/liftgate are not open. Confirm all doors are fully closed and latches are fully engaged. Doors will not fully close when lightly letting go of the door or letting it swing closed from a short distance under …
SSM 51553Service Bulletin/Repair InstructionsApr 14, 2023body and frame
Some 2020-2021 Escape vehicles may exhibit cracks or broken spot welds in the left front door at the check arm attachment point in the door assembly. Ford has been provided feedback from fleet customers of this condition on some vehicles with high usage profiles. The door assembly replacement is the appropriate repair for this condition. Refer to the parts …
SSM 51536Service Bulletin/Repair InstructionsApr 4, 2023body and frame
For 2000-2024 Ford and Lincoln vehicles, swapping a module from a vehicle for diagnosis purposes is likely to cause errors and is not recommended. It is also not recommended to order a replacement module using a vehicle identification number (VIN) from a different vehicle. Most modules on these affected vehicles are VIN/vehicle specific and hardware …
Showing the newest 6 of 10 bulletins about the body and frame, and any warranty extensions or service campaigns.
Crash test ratings
NHTSA 5-star safety ratings
Version tested
Overall
Frontal
Side
Rollover
Rollover risk
2021 Ford Escape SUV AWD
★★★★★
★★★★★
★★★★★
★★★★★
17.4%
2021 Ford Escape SUV FWD
★★★★★
★★★★★
★★★★★
★★★★★
16.9%
New Car Assessment Program results for this model year. Ratings compare cars of similar size and weight only.
What owners reported
Newest filings
Fuel System, Gasoline
Filed Oct 22, 2026100,000 milesOK
The contact owns a 2021 Ford Escape. The contact stated that while driving at an undisclosed speed, an unknown warning light illuminated. The contact stated that the failure was intermittent at first but later became persistent. The vehicle was taken to O'Reily's where it was diagnosed with fuel control module failure, turbocharger failure, and powertrain failure. The contact was notified of three open recalls associated with the VIN. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle lost motive power and the engine seized. The vehicle was towed to the dealer. The contact was informed that the parts were unavailable to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was unavailable. The failure mileage was 100,000.
Fuel System, Gasoline
Filed Oct 21, 2026143,000 milesMO
The contact owns a 2021 Ford Escape. The contact stated that while attempting to start the vehicle, the windshield wipers became inoperable. The contact stated that while driving, the RPM was fluctuating. The contact received notification of NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V117000 (Visibility); however, the parts were not yet available for the recall repairs. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The contact later called the dealer and was informed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact expressed concerns that the vehicle was unsafe to drive in inclement weather due to the inoperable windshield wipers. The manufacturer was not made aware of the failures. The approximate failure mileage was 143,000.
Power Train
Filed Oct 20, 2026KS
The transmission stopped working while driving in a thunderstorm in the middle of a busy intersection. These created a dangerous safety situation which was luckily avoided by the driver. We had the care inspected and the transmission removed, rebuilt and re-installed by Nightingale Transmissions LLC in [XXX]. There were no warnings or symptoms with this car until the accelerator jumped in the middle of the intersection. The only warning was that two other Ford Escape's in the Kansas Municipal Utilities' fleet had to have transmission's repaired just a few weeks prior INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Visibility/Wiper
Filed Oct 2, 2026TX
Issue Date: 2026-03-05 Campaign: 26C11/26V123 On my vehicle, it may be possible to have the SYNC screen image on the center display flipped or inverted immediately after an ignition cycle. Safety Risk This may result in the image displayed being inverted or flipped, which includes all buttons. While in reverse, the rearview camera image, buttons, and camera guidelines may also be inverted or flipped. A rearview camera that does not correctly display an accurate image in reverse can reduce your view of what is behind the vehicle, increasing the risk of a crash. The dealership and Ford have failed to fix this in a timely manner when I received my car back, they informed me that they had forgotten to fix my recalls. Meanwhile my car had been in and out of the dealership since the beginning of May and they still won't fix any of my recalls. I also contacted the main Ford recalls department, and they informed me they had no remedies for some of these recalls. This is a safety hazards that greatly effects my safety while driving and Ford seems to not care to fix any of these. After two transmission overhauls and replacement of several parts like the turbocharger. Additionally, My sunroof also has lost its hardcover and the fabric hands below the glass sunroom. My sunroof had the hard covering when I left it at the dealership but once I received it back from the dealership the sunroof hardcover is missing. I contacted Ford customer service as well as the dealership and they do not c
Power Train
Filed Sep 26, 2026FL
Description of Defect & Safety Risk: Complete structural failure and collapse of the entire 3-part powertrain mounting system (right engine mount, left automatic transmission mount and rear lower engine torque strut mount). The severe defect was discovered at a mere 27,000 original miles by a certified independent technician fount the broken motor mounts during inspection, and I confirmed experiencing excessive, violent vibrations inside the vehicle cabin radiating heavily through the chassis. Total failure of these primary structural supports creates an immediate under-hood hazard. Severe engine shifting or total powertrain displacement while in motion can pinch fuel lines, sever electrical wiring harnesses, or snap CV axles. This poses an imminent risk of sudden highway propulsion loss or loss of vehicle steering control. Consumer notes that Ford TSB 20-2215 identifies an identical 3-part powertrain mount failure on this exact vehicle platform.
Visibility/Wiper
Filed Sep 25, 2026TX
The front windshield wiper motor in my vehicle may become non-functional or operate sporadically, according to the recall notification dated March 3, 2026. Presently, necessary replacement components are not in stock. Since the windshield wiper system is essential for maintaining driver visibility during rain and challenging weather conditions, this safety-critical component warrants immediate attention. The recall should have been resolved during all my dealership service appointments, yet this failure has caused unnecessary inconvenience and heightened safety apprehensions. Ford should ensure adequate availability of parts for addressing such important safety matters. Driving my 2021 Ford Escape with concerns about potential wiper malfunction creates unacceptable safety hazards for myself and other motorists. An investigation into Covid era 2021 Escape manufacturing is warranted, specifically examining how pandemic-related challenges supply chain disruptions, parts scarcity, labor shortages, and reduced quality control oversight affected production integrity. These systemic issues during the pandemic period appear to have resulted in substandard manufacturing quality. The frequency of defects in pandemic-produced Escape vehicles indicates they do not meet proper safety specifications, thereby exposing owners to considerable safety risks.
Visibility
Filed Sep 23, 2026100,000 milesPA
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V117000 (Visibility); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the front windshield wipers failed to operate properly. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was made aware of the failure by phone. The failure mileage was approximately 100,000.
Fuel/Propulsion System
Filed Sep 22, 2026TX
My vehicle has experienced repeated transmission failures requiring major repairs. During diagnosis, the dealership reported excessive transmission material and missing friction material inside the transmission for second time. This is now the second transmission repair on the vehicle. Before repair, the vehicle would unexpectedly lunge forward and accelerate super-fast. The sudden fast acceleration and loss of vehicle operation created a significant safety concern, especially in traffic, parking lots, and intersections. I was concerned that the vehicle could unexpectedly crash or fail to shift gears as intended, increasing the risk of a crash. The issue has persisted despite previous repair attempts, raising extreme life concerns for my safety and the safety of others as well as raising concerns about a potential safety defect affecting the transmission system and vehicle control. I believe this condition presents an unreasonable risk to motor vehicle safety and request that NHTSA review this matter for possible investigation.
Fuel/Propulsion System
Filed Sep 22, 2026TX
When I would turn on the vehicle, it would emit a strong smell of gasoline. The vehicle continued to have the same issues after prior service and complaint to the dealership about the continued smell of gasoline emitting from my 21-ford escape. A technician then verified the concern and found an exhaust leak present on the catalytic converter, when the car had very low mileage. The smell of gasoline combined with a leak created a potential fire hazard and risk of carbon monoxide exposure posing a serious safety risk while driving or when the vehicle is parked.
Seat Belts
Filed Sep 15, 2026NV
Seatbelts in the rear unbuckle themselves while driving. Children sit in the rear seats and the alert light doesn't always go off when not buckled.
Electrical System
Filed Sep 15, 2026NV
Windows sometimes don't roll up or down, driver side doors do not lock, vehicle doesn't properly accelerate/very slow to go like gas isn't reaching where it needs to go, the transmission area makes a clunking noise, and the back sensor seems to have fallen out and it constantly beeps as if I am going to hit something, the side mirrors sometimes tell me there is something next to me when nothing is around, dash warning lights go off randomly sometimes.
Engine
Filed Sep 14, 2026TX
Engine will periodically and randomly stall and quit while driving. Mostly in city but it quit while driving on highway I-10 at 65 mph in one incident.
Power Train
Filed Sep 13, 2026OK
The transmission went out. Torque converter is shot. Only has 120,000 miles in it. This is a known problem with the 8f35 transmission. It needs to be recalled.
Engine
Filed Sep 9, 2026MI
Coolant intrusion caused full engine to need to be replaced. Started with white smoke and engine overheating.
Unknown or Other
Filed Sep 1, 2026TX
Been having a problem with the transmission where it would jump like it launched roller coaster and then slammed into parking because the emergency brake would just automatically engaged without even being touched
Fuel System, Gasoline
Filed Sep 1, 2026GA
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that there was a misfire coming from the engine. The vehicle was taken to the dealer for another recall repair. The contact stated that the check engine light illuminated on the instrument panel. The contact stated that while driving at undisclosed speeds, the vehicle hesitated. Additionally, after refueling, the vehicle almost shut off unexpectedly. The manufacturer was not notified of the failure. The dealer confirmed that the failure was associated with the recall. The vehicle was not repaired.
Electrical System
Filed Aug 28, 202676,000 milesIL
The contact owns a 2021 Ford Escape. The contact stated that the vehicle was taken to a dealer, where it was serviced under Customer Satisfaction Program 23B-56; however, the replacement welding caused the front driver's side door to fail. Additionally, the contact stated that while attempting to enter the vehicle, the vehicle failed to start, and multiple warning lights illuminated. The vehicle required a jump-start to start. The vehicle was taken to an independent mechanic, where it was diagnosed that the battery had failed and needed to be replaced. The battery was replaced, and the contact was informed that the previously installed battery was incorrect for the vehicle. The contact was referred to a second dealer for further assistance. The vehicle was towed to the second dealer, where it was diagnosed that a water leak at the C-105 connector on the front driver's side door had caused an electrical system failure. The dealer determined that the wiring harness had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was approximately 76,000.
Vehicle Speed Control
Filed Aug 26, 2026TX
My escape would not change gears and the escape would not reverse it was also pulling back and accelerating in speed to the point I could not control it in traffic. My safety and the safety of my mother were greatly affected as the escape was malfunctioning in traffic and I could not control the gears. The alert on the escape came up and it stated: The powertrain control system has detected one of the transmission clutches did not apply within the expected time as expected. Some transmission gears may not being available resulting in delayed or harsh shifts into another gear. Additional alerts that may provide additional information may accompany this alert. I took it to dealership and they told me it would need a transmission over haul. Once repairs were completed I brought it back home and had to take the escape back to the dealership because it started to pull back again and for the second time the dealership told me the escape would need a second transmission overhaul
Electrical System
Filed Aug 26, 2026MN
When I lock my car, whether from my phone, keys, or lock button inside car, the car will lock except the passenger side door which remains unlocked. So when the car is supposed to be locked and secured, anyone who wants can gain access in my car whenever they want. The car alarm will go off. But the door still opens. I believe this is a safety concern for my family and I while being in the vehicle and also a threat to valuables in my car. I haven’t had it looked at yet. But I want to report it.
Unknown or Other
Filed Aug 21, 2026TN
The ulpostery covering the sunroof fails to retract all the way causing a sag in the fabric blocking the view from the rearview mirror. Dealership states not covered under warranty
Seat Belts
Filed Aug 11, 2026IL
When there is a seat belt fault, it disables the airbags from going off, even though the seat belts are all engaged
Power Train
Filed Aug 11, 2026NC
Need transmission replacement. Only had car for 2 1/2 years.
Exterior Lighting
Filed Aug 4, 202619,000 milesFL
The contact owns a 2021 Ford Escape. The contact stated that while the vehicle was parked with the vehicle turned off, the exterior and interior lights failed to turn off as intended. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 19,000.
Fuel System, Gasoline
Filed Jul 30, 2026TX
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (FUEL SYSTEM, GASOLINE) and 26V117000 (VISIBILITY); however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Unknown or Other
Filed Jul 29, 2026CT
My car began to shake significantly when going over 60 mph on the highway. I had to drive under the speed limit. When I had the car checked, they said the shocks had been leaking and it impacted the alignment, causing my tires to become “wavy” and unsafe to drive. I had to get a set of 4 new tires, but could not afford the shocks during that visit. By the time I could afford the shocks a few months later, the new set of tires were ruined as well and I needed 4 new tires again. After some research, I see I am not the only one who had this issue with this model vehicle.
Fuel System, Gasoline
Filed Jul 23, 2026DE
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.
Engine
Filed Jul 21, 2026TX
Complaint to the National Highway Traffic Safety Administration (NHTSA) I am filing this complaint regarding an unresolved safety recall on my vehicle. This recall has remained open for more than one year, yet no remedy has been made available. Despite the manufacturer acknowledging the safety defect, I continue to operate a vehicle that presents significant safety concerns because the defect has not been corrected. The recall has caused my vehicle to experience severe drivability issues, including engine failure, excessive rough idling, and violent shaking while the vehicle is operating. These conditions create an increased risk of the vehicle stalling unexpectedly, reducing my ability to safely operate the vehicle and placing myself, my passengers, and other motorists at risk. Additionally, because of the unresolved recall condition, my vehicle is unable to pass the required state safety inspection. This has left me with a vehicle that I cannot fully utilize or register while I continue waiting for the manufacturer to provide a repair. It is unreasonable for consumers to wait more than a year for a safety recall remedy while continuing to experience hazardous operating conditions. I respectfully request that the NHTSA investigate the manufacturer’s failure to provide a timely remedy, determine whether it is complying with its obligations under federal motor vehicle safety laws, and take appropriate action to ensure affected owners receive a prompt repair or other appropriat
Electrical System
Filed Jul 13, 2026TX
My car was at only 55,000 miles, there was a weird shuddering and my RPMs were very jumpy. It almost felt like my car was going to stall out. I took it in to the ford dealership and I had to get my Torque Converter replaced. I had no dash lights on or any other problems. I got it replaced, but my car still feels shaky while at low speeds. Apparently it’s a very common problem in this car.
Service Brakes
Filed Jul 9, 2026OH
See attached document for complaint.
Power Train
Filed Jul 8, 2026OH
This car is constantly sputtering and when you give it gas to take of, it sputters as if it is going to stall. This poses a safety concern when you are giving the car gas and it is not properly accelerating. I was almost hit several times now. The check engine light is on, the wrench is illuminated and I keep getting an AWD/power train message, as well as a battery saving mode message. Then soon after this started, all the audio in the sound system is gone.
Fuel System, Gasoline
Filed Jul 7, 2026GA
The contact owns a 2021 Ford Escape. The contact received recall notifications for NHTSA Campaign Numbers: 25V467000 (Fuel System, Gasoline) and 26V117000 (Visibility); however, the parts required to complete the recall repairs were not yet available. The contact called the local dealer and left a voicemail message, but the contact had not received a return call. The manufacturer was not contacted. The contact had not experienced a failure.
Power Train
Filed Jul 5, 2026OH
On XXX, the 8F35 transmission in my 2021 Ford Escape experienced a critical failure, characterized by severe slipping and a violent shuddering condition while operating at speed. This sudden loss of predictable power and drivetrain stability directly compromised my ability to safely operate the vehicle in traffic, creating an immediate highway safety hazard for myself and others. The vehicle was towed to an independent service center, Brownie’s Independent Transmission Shops ([XXX]), where technicians inspected the vehicle and confirmed a total internal failure along with a defective torque converter. Resolving this manufacturing defect required a complete transmission replacement and overhaul. The repair required a total out-of-pocket expense of $8,275.77 (with $8,236.97 directly tied to the transmission failure defect). I paid this balance in full across two installments: a $3,500.00 down payment on XXX, and a final balance of $4,775.77 on XXX. Prior to the sudden failure on XXX, there were no preceding dashboard warning lamps or long-term symptoms—the severe shuddering and loss of acceleration occurred abruptly. Ford Motor Company is internally aware of this defect, having issued Special Service Message (SSM) 54939, which explicitly documents a known "shudder condition" occurring within the 8F35 transmission spanning 2020–2026 Ford Escapes. Despite this awareness, Ford has failed to issue a safety recall. I have uploaded the complete itemized diagnostic notes and proof of
Power Train
Filed Jul 1, 2026FL
The vehicle stutters on acceleration. This causes issues when at intersections or when merging into traffic. I have since replaced the torque converter that has resolved the problem.
Electrical System
Filed Jul 1, 2026OH
This vehicle has had transmission slipping issues since I bought it. I had the PCM flashed and reset but it still jerks and slips out of gear ALL the time. The car actually stalled on me while turning through an intersection. This almost cause me to be t boned via a car crash. The transmission has already been replaced and still malfunctions. When it stalled there were no lights and the car would not go into neutral unless you pulled the emergency latch for it. This is a HUGE safety issue and from what I read a lot of people are having the exact same problem. Ford is just giving me the run around and my local dealer literally acted like he didn't know what I was talking about when I mention the new service bullentin. This transmission has clearly been an issue since the vehicle was new according to service records. The fact that ford isn't reaching out to people is nuts to me. They are also saying it may be over miles for the work to be covered. I really don't understand that as the transmission was replaced with only about 75000 miles on it. That's not normal. They are not honoring any work on an item they built poorly.
Power Train
Filed Jun 30, 2026MI
Transmission bucking jerking lurching at low speeds. dangerous in stop and go traffic. hard 3rd gear shift. ford refused to remedy.
Power Train
Filed Jun 30, 2026WI
Transmission shifts hard, jerking, stuttering when pushing the accelerator. Continues to go into limp mode when driving highway speeds.
Structure › Body
Filed Jun 18, 2026TX
The sunroof cover has come off its tracks and has lost tension. It requires a full sunroof cover replacement. Upon searching this issue online, I found it was a common issue in Escapes around 2020-2022.
Visibility
Filed Jun 16, 2026IL
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 26V117000 (Visibility); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
Fuel System, Gasoline
Filed Jun 16, 2026AR
The contact owns a 2021 Ford Escape. The contact received notifications of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline), 26V123000 (Back Over Prevention), and 26V117000 (Visibility); however, the parts to do the recall repairs were unavailable. The dealer was not contacted. The manufacturer was not contacted. The contact had not experienced a failure.
Unknown or Other
Filed Jun 13, 2026TX
After a couple days of rain my 12V battery died, when I went to replace it I found the removable carpet in the trunk area was saturated with water throughout and was growing mildew and what appeared to be mold. The old battery was replaced and disposed of. My safety was not at risk as the car was parked. This problem has not been reproduced or confirmed by a dealer. No components were inspected. There were no warning lamps or signals, but I did smell an odd musty order sometimes.
Electrical System
Filed Jun 12, 2026NC
Rear passenger window failed two different times, we have gotten it fixed. Now today the rear driver window will not go up or move.
Electrical System
Filed Jun 12, 2026NC
Passenger rear window would not go up, we got it fixed. We also have a second 2021 ford escape with the same problem.
Fuel System, Gasoline
Filed Jun 11, 202670,000 milesOH
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number: 25V467000(FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The contact stated that the vehicle had experienced difficulty starting and hesitation upon acceleration. Additionally, the check engine warning light was persistently illuminated. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was 70,000.
Electrical System
Filed Jun 11, 2026WI
Following up on Nov 20,2025 Manufacturer Recall Number25SC4 NHTSA Recall Number25V789 Recall StatusRecall Incomplete, remedy not yet available This recall has been out for 7 months - no remedy yet. We are not able to use our PHEV to the extgent is was designed.
Fuel System, Gasoline
Filed Jun 11, 2026AL
The contact owns a 2021 Ford Escape. The contact received notification of NHTSA Campaign Number 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
EngineFire
Filed Jun 10, 2026OH
On XXX I was driving my 2021 Ford Escape for 10 minutes before I stopped at Sheetz gas station on [XXX]. I ran into the building to withdraw cash from the ATM leaving my fiance and dog in the car while it sat idle. Upon exiting the building about 30 seconds to a minute later, I witnessed smoke coming up from the hood of my car. My fiance and Dog quickly evacuated the car as we saw flames emerging. I ran inside to get assistance from the workers and they brought out fire extinguishers. The attempt to extinguish the flames was unsuccessful and the front of the car quickly went up. Police and fire department were called and they showed up about 10 minutes later to handle the situation. Reports from the officer, fire department and the Sheetz assistant were taken. I do not have access to those. My car insurance is covering the cost of the vehicle and a 7 day car rental. They are not covering the loss of both mine and my fiance's cell phones. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Vehicle Speed Control
Filed Jun 7, 2026TX
When the brake is applied, the gas pedal accelerates. It has happened 2 times and I could have went through a stop sign or traffic light. The tool light came on but went off. This has happened a few times starting in April.
Unknown or Other
Filed Jun 7, 2026MS
The panoramic sunroof cover shade completely detached from the side tracks and the rear roller mechanism failed. When the shade is fully closed, it just sags on the sides and lets light beams leak through. The actual safety issue happens when you press the button to retract it fully away. Instead of rolling up into the headliner like it is supposed to, the fabric folds up and hangs down at the back. It creates a huge flap of loose fabric hanging all the way down to the back seat headrests, which completely blocks the view through the back glass window and eliminates rear visibility while driving. The component is available for inspection upon request. The problem has not been inspected by a dealer or independent shop yet, and there were no warning signs or symptoms before the failure happened.
Visibility/Wiper
Filed Jun 1, 2026FL
My windshield wipers aren’t working properly and it causes me to not be able to see while driving which cause me to hit a curb and damage my front fender and my trunk makes a nose when I drive like it wants to pop open my car flashes warnings and then no sign of issues
Unknown or Other
Filed Jun 1, 2026NY
There is a cover over the bar that divides the sunroof that has come off. This is only held on with two-sided tape. It will not stay in place. After investigating this on-line, it is recommended not to move the shade without this cover in place - the bar (without the cover) could damage the fabric on the shade. This bar fell while my children were sitting the in back seat, while they were not hurt, they could have been. I have not taken this to a service center but I have seen many Ford Escape owners on-line that have complained of this problem happening. I have pictures but this page will not let me upload them.
Complaints 1-50 of 352, newest first, reproduced as filed.
It is not among the Escape years to avoid. Owners filed 352 complaints, against about 1,082 for a typical Escape year. The most common complaint is about the body and frame (23%). In NHTSA crash tests it scored 5 stars overall.
What is the most common problem with the 2021 Ford Escape?
The body and frame: 81 of the 352 complaints (23%) are about it. Owners most often say it sets off warning lights on the dash (11%) and knocks, grinds or clunks (4%). The typical report comes at 42,000 miles.
How many recalls does the 2021 Ford Escape have?
19 safety recalls on file with NHTSA, the most recent filed Mar 3, 2026. The largest, 26V123000, covered 889,950 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 2021 Ford Escape problems start?
Half of the complaints that record an odometer reading came in before 39,000 miles. For the body and frame the midpoint is 42,000 miles.
Has NHTSA investigated the 2021 Ford Escape?
Yes, 2 times. The latest, PE23013 ("Failed Door Check Arm Attachment Point"), was opened Jul 7, 2023 and closed Jan 24, 2024.
Are there service bulletins for the 2021 Ford Escape?
The manufacturer filed 204 technical service bulletins and other notices for it with NHTSA, most of them about the electrical system (39), the transmission (27) and the engine (19). They include a service campaign, 25N17, filed Mar 25, 2026. A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
Complaint volume is well above typical for a single model year.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Mar 3, 2026. Source: NHTSA Office of Defects Investigation.