“Tl*the contact owns a 1998 FORD contour. The contact stated that the engine wiring harness insulation failed and caused the wires to touch, which could possibly result in a fire. The dealer stated that the vehicle was not covered under warranty any longer. The contact discovered a recall for the 1995-1997 models for the exact same defect. As a result, the vehicle stalled and had to be towed to his residence.”
Owner complaint, filed Jan 23, 2008 at 94,600 miles
“Dt*: the contact stated the vehicle stalled several times immediately after being started and the check engine light illuminated constantly. Therefore the vehicle was taken to an independent repair shop where the battery, on-board computer, and alternator were replaced. A rebuilt transmission was also installed. After the work was performed, the problems continued.”
Owner complaint, filed Apr 6, 2006 at 32,000 miles
Complaints and recalls over time
By year of filing
All complaintsAbout the engineRecall (red: the engine)NHTSA investigation opened
Complaints about the 1998 Contour peaked in 1999, with 165 filed that year. No recall on file covers the engine, the subject of 13% of the complaints. In 2024 owners filed 1 so far.
Defect. FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.
Risk. THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.
Remedy. FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.
Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Suspension › Front › Springs › Coil Springs01I013000
Filed Aug 8, 2001203,426 vehiclesFord Motor Company
Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1998 FORD CONTOUR/MERCURY MYSTIQUE PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT. THE FRONT COIL SPRINGS COULD POTENTIALLY FRACTURE DUE TO CORROSION.
Risk. SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
Remedy. FORD IS EXTENDING THE WARRANTY FOR FRONT COIL SPRING REPLACEMENT FOR THE FRONT COIL SPRINGS FOR 10 YEARS FROM ORIGINAL DATE OF SALE OF A VEHICLE OR 150,000 MILES, WHICHEVER COMES FIRST.
Suspension › Front › Springs › Coil Springs01V255000
Filed Aug 8, 2001108,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES BUILT AT THE KANSAS CITY ASSEMBLY PLANT AND ORIGINALLY SOLD IN OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, IOWA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, MISSOURI, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WEST VIRGINIA, AND WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT COIL SPRINGS MAY FRACTURE AS A RESULT OF CORROSION IN HIGH CORROSION ENVIRONMENTS. DEPENDING ON THE LOCATION OF THE FRACTURE, A BROKEN SPRING COULD MOVE PAST THE SPRING SEAT AND CONTACT A FRONT TIRE.
Risk. SOME TIRES HAVE DEFLATED DUE TO CONTACT WITH A BROKEN SPRING.
Remedy. DEALERS WILL INSTALL SPRING CATCHER BRACKETS. OWNER NOTIFICATION BEGAN OCTOBER 23, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-866-436-7332.
Filed Jul 9, 2001342,962 vehiclesFord Motor Company
Defect. ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.
Risk. THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.
Remedy. DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.
Fuel System, Other › Storage › Tank Assembly00V350000
Filed Oct 30, 20003,750 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: BI-FUEL VEHICLES. THESE VEHICLES MAY HAVE A FUEL TANK FILLER PIPE GROMMET THAT COULD HAVE BEEN DAMAGED DURING THE INSTALLATION OF THE BI-FUEL SYSTEM. IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE. DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.
Risk. IF THE GROMMET IS DAMAGED, FUEL COULD LEAK. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.
Remedy. DEALERS WILL REPLACE THE FUEL TANK FILLER PIPE GROMMET.
Service Brakes, Hydraulic › Foundation Components00V075000
Filed Mar 9, 2000436,200 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.
Risk. IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.
Remedy. DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.
Air Bags › Frontal › Sensor/Control Module-inactive99V243000
Filed Sep 8, 1999280,481 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE AIR BAG SENSOR WIRING PIGTAIL INSULATION CAN BECOME BRITTLE AND CRACK OVER TIME DUE TO ACCUMULATION OF WATER IN THE PIGTAIL PROTECTIVE CONVOLUTE IN COMBINATION WITH HIGH UNDERHOOD TEMPERATURES RELATED TO THE ROUTING OF THE WIRING PIGTAIL NEAR THE RADIATOR. THIS CAN RESULT IN ENVIRONMENTAL STRESS CRACKING OF THE INSULATION.
Risk. IN SOME CASES, THE AIR BAG WARNING LIGHT CAN ILLUMINATE AND THE AIR BAG SUPPLEMENTAL RESTRAINT SYSTEM DISABLED.
Remedy. DEALERS WILL INSTALL AIR BAG SENSORS WITH REVISED WIRING INSULATION. IN ADDITION, VEHICLES WHICH HAVE THE AIR BAG WARNING LIGHT ILLUMINATED WILL HAVE A NEW AIR BAG DIAGNOSTIC MONITOR INSTALLED.
Filed Jul 20, 1999159,565 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE ACCELERATOR CABLE MAY HAVE BEEN MANUFACTURED WITH A BURR ON OR NEAR THE END OF THE CABLE SLEEVE INTERIOR. THIS BURR COULD FRAY THE CORE WIRE RESULTING IN THE ACCELERATOR NOT RETURNING TO IDLE WHEN THE ACCELERATOR IS RELEASED.
Risk. THIS CONDITION CAN RESULT IN THE THROTTLE STICKING, BINDING, OR CAUSING HIGH ENGINE RPM.
Remedy. DEALERS WILL INSTALL A REVISED ACCELERATOR CABLE THAT HAS A FLARED CONDUIT SLEEVE END AND MOLDED ON END FITTING.
Filed May 5, 1999605,581 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.
Risk. THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.
Remedy. DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.
Power Train › Automatic Transmission › Lever and Linkage › Floor Shift98V233000
Filed Sep 18, 1998175,000 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.
Risk. THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.
Remedy. DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.
Filed Feb 10, 1998571,800 vehiclesFord Motor Company
Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TEXT AND/OR GRAPHICS FOR THE VEHICLE HEADLAMP AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES ARE NOT SUFFICIENTLY CLEAR. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk. IF THE HEADLAMP ASSEMBLIES ARE REPLACED, CUSTOMERS MAY BE CONFUSED BY THE AIMING INSTRUCTIONS PROVIDED IN THE OWNER GUIDES CAUSING THE HEADLAMPS TO BE IMPROPERLY AIMED.
Remedy. OWNER GUIDES CONTAINING REVISED AIMING INSTRUCTIONS WILL BE MAILED TO OWNERS OF THESE VEHICLES.
All 12 campaigns on file, newest first.
NHTSA investigations
Office of Defects Investigation
Before a recall there is often an investigation: NHTSA opens one when complaints or manufacturer data point to a safety defect. 7 name the 1998 Contour.
Opened Feb 26, 2002Closed Sep 12, 2002Led to recall 98V233000transmission
There is no summary currently available
BLOWER SWITCH/RESISTOR OR WIRING HARNESSEngineering analysis EA01001Closed
Opened Jan 5, 2001Closed Jul 31, 2001electrical system
There is no summary currently available
FUEL EXPULSION DURING REFUELINGEngineering analysis EA00025Closed
Opened Oct 4, 2000Closed Jan 25, 2001throttle and acceleration
There is no summary currently available
FUEL EXPULSION DURING REFUELINGPreliminary evaluation PE00027Closed
Opened Jul 10, 2000Closed Oct 4, 2000throttle and acceleration
There is no summary currently available
BLOWER SWITCH/RESISTOR OR WIRING HARNESSPreliminary evaluation PE00023Closed
Opened Jun 14, 2000Closed Jan 5, 2001electrical system
There is no summary currently available
VARIOUS INTERMITTENT ELECTRICAL ISSUESRecall query RQ99019Closed
Opened Sep 15, 1999Closed Mar 7, 2001Led to recall 99V243000unknown or other
There is no summary currently available
FUEL GAUGE DOES NOT READ BELOW 1/4Investigation SQ98002Closed
Opened Jan 27, 1998Closed Jul 31, 1998throttle and acceleration
Ford's service bulletin dated december 8, 1997, points out that the fuel gauge will not read above 3/4 tank or below 1/4 tank of fuel.the erroneous fuel gauge reading will indicate significantly more fuel reserve than actually present in the fuel tank.odi has one complaint where the driver alleged that his vehicle ran out of gas due to a false fuel gauge reading.this investigation wasto ascertain facts concerning the problem experience, scope, and rational for electing not to conduct a safety compaign.
Technical service bulletins
253 on file
Repair instructions the manufacturer sent its dealers for the 1998 Contour. Not recalls: the fix is usually free only while the car is under warranty.
transmission 47engine 43electrical system 35fuel system 19equipment 15brakes 13body and frame 13suspension 12
THE MALFUNCTION INDICATOR LAMP (MIL) MAY BE ILLUMINATED AND DIAGNOSTIC TROUBLE CODES (DTCS) P1380, P1381, P1383, AND/OR P0340 MAY BE STORED IN MEMORY. *TT
SOME ENGINE ASSEMBLIES WITH ALUMINUM CYLINDER HEADS REPAIRED IN-VEHILE HAVE BEEN FOUND TO LEAK COOLANT AND/OR OIL FROM THE CYLINDER HEAD GASKET AREA. *TT
SOME VEHICLES MAY EXHIBIT VACUUM OR AIR LEAKS IN THE INTAKE MANIFOLD AND / OR ENGINE SYSTEM CAUSING DIAGNOSTIC TROUBLE CODES P0171 AND OR P0174. *TT
Showing the newest 6 of 43 bulletins about the engine, and any warranty extensions or service campaigns.
What owners reported
Newest filings
Suspension
Filed Feb 8, 2024MO
Vehicle won't pass inspection due to a Broken or cracked coil spring front passenger side. It was in a recall that we never received notification. And I don't feel like we should be out over $200 to get it licensed.
Service Brakes
Filed Nov 22, 2018147,000 milesPA
WAS DRIVING DOWN ROUTE 322 ON DAY AND HAD TO HIT THE BREAK AND ALL OF A SUDDEN THEY WENT TO THE FLOOR. I PULLED OVER AND CHECKED MY BREAK FLUID RESIVOUR AND IT WAS EMPTY. I THINK THE PASSENGER SIDE DRUM BREAK IS LEAKING FLUID.
Electrical System
Filed Nov 22, 2018PA
"TAKARA RECALL" MY HEATER MOTOR IN MY 98 FORD CONTOUR SE JUST STOPPED WORKING.
Electronic Stability Control (esc)
Filed Dec 3, 2015GA
TAKATA RECALL I AND OTHER CONSUMERS HAVE CONTACTED FORD REGARDING THE 1998 FORD CONTOUR AND IT'S DEFECTIVE PARTS INCLUDING THE ENGINE WIRE HARNESS YET THEY ARE REFUSING TO ACKNOWLEDGE NOR ACCEPT RESPONSIBILITY FOR OR CORRECT THE PROBLEM STATING IT'S NOT UNDER RECALL T*JBREATING EACH PERSON WHO HAS CONTACTED THEM AS IF THEY ARE AN ISLAND AND THIS IS A ISOLATED EVENT MY WATER PUMP,FLASHERS,BRAKE LIGHTS,HAVE BEEN ALL AFFECTED BY THIS ALSO MY CHECK ENGINE LIGHT IS ON MAKING ME UNABLE TO REGISTER MY CAR AND GET UPDATED TAGS PLEASE CONTACT T ME REGARDING THIS MATTER AS I AND OTHER CONSUMERS NEED HELP WITH THIS .[XXX] VIA EMAIL ALSO [XXX]. VIN INVALID INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR*JB
Steering
Filed Sep 17, 2015137,000 milesOH
TL* THE CONTACT OWNS A 1998 FORD CONTOUR. WHILE DRIVING APPROXIMATELY 40 MPH ON A WET ROAD, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE COIL SPRINGS WERE DAMAGED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE FAILURE RECURRED EVERY TIME THE ROAD WAS WET. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Power Train
Filed Jan 27, 2015MD
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED THAT THE REVERSE GEAR FAILED TO OPERATE. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 98V233000 (POWER TRAIN). HOWEVER, THE VIN WAS NOT LISTED UNDER THE RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.
Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Sep 24, 2014NY
1998 FORD CONTOUR. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE LINE CORROSION. *SMD THE CONSUMER STATED THE BRAKES THE FAILED. THE REPAIR SHOP, STATED THERE WAS NO BRAKE FLUID IN THE RESERVOIR. THE CONSUMER ALSO STATED THE GAS LINE LEADING TO THE TANK HAD TO BE REPLACED, DUE TO CORROSION. *JB
Engine
Filed Jun 13, 201486,000 milesOK
TL* THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE WIRING HARNESS WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 86,000.
Electrical System
Filed Nov 23, 2013163,000 milesMI
I JUST TRADED AND GOT THIS CAR, IT SEEMS TO SWAY IN THE BACK GOING OVER WET ROADS OR BUMPY ROADS NOT SURE WHAT IT IS, BUT I FEAR MY SAFETY AS THE PREVIOUS OWNER DID NOT TELL ME ABOUT THIS. I ALSO HAVE NOTICED THAT THE TEMPERATURE GAUGE DOES NOT WORK AND THE HEATER BLOWER ONLY WORKS ON HIGH. I CANNOT AFFORD TO GET THINGS FIXED IF THERE IS RECALLS ON THEM. *TR
Engine
Filed Aug 12, 2013LA
I AM THE OWNER OF A 1998 FORD CONTOUR AND THE ENGINE HARNESS WIRE OVERHEATED OVER A LONG PERIOD OF TIME AND I WAS UNAWARE UNTIL I HAD TO CHANGE MY RADIATOR DUE TO A LEAK AND THE HARNESS WIRE HAD TO BE DISCONNECTED. THAT WAS WHEN WE FOUND THE WIRE MELTED AND CRACKED AND COULD NOT BE REUSED. THIS HARNESS CONNECTS TO VEHICLE MAIN SUPPLY. WITHOUT HARNESS VEHICLE IS NOT OPERABLE. FORD SHOULD BE RESPONSIBLE TO REPLACE DEFECTIVE HARNESS. *TR
Fuel/Propulsion System
Filed Oct 1, 2012122,000 milesCA
TL* THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED THAT AFTER REFUELING THE VEHICLE, THERE WAS A STRONG GASOLINE FUEL SMELL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THERE WAS A FUEL VAPOR LEAK IN THE FUEL FILLER GROMMET. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 00V350000 (FUEL SYSTEM, OTHER:STORAGE:TANK ASSEMBLY) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Electrical System
Filed Sep 1, 2011140,000 milesTN
THE ENGINE WIRING HARNESS WHICH CONNECTS TO THE VEHICLE'S MAIN POWER SUPPLY BOX HAS WIRING FOR WHICH THE INSULATION COMES OFF EXPOSING LIVE, BARE WIRES. THIS LEADS TO SHORTS IN THE ELECTRICAL SYSTEM WHICH AFFECTS DRIVABILITY (ENGINE RUNS ERRATICALLY AND AFFECTS THE ELECTRIC FUEL PUMPS OPERATION) AND COULD LEAD TO A VEHICLE FIRE IF THE WIRING SUFFERS CATASTROPHIC FAILURE. IT GOES WITHOUT SAYING THAT IF THE CAR'S FUEL SUPPLY OR ENGINE CONTROL SYSTEMS FAIL, THE DRIVER MAY LOSE CONTROL AND BECOME INVOLVED IN A CRASH OR COLLISION. FORD DOES NOT SALE REPLACEMENT PARTS NOR ARE PARTS AVAILABLE ON THE SECONDARY MARKET. THE PART NUMBER FOR THE WIRING HARNESS ON MY CAR IS F8RZ14289CA. FORD SHOULD BE REQUIRED TO REPLACE THESE DEFECTIVE HARNESSES. *TR
Power Train › Automatic TransmissionCrash
Filed Jul 11, 2011115,000 milesIN
WAS ON I65 WAS DRIVING FINE HIRD A LOUD EXPLOSION ENGINE STARTED TO REV UP A PIECE OF THE TRANSMISSION CASING WENT INTO MY TIRE CAUSING A BLOW OUT, CAR BECAME OUT OF CONTROL AND HIT GAURDRAIL. *TT
Power Train › Automatic Transmission
Filed May 31, 201122,000 milesKS
TL* THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT WAS DRIVING 30 MPH WHEN THE VEHICLE SUDDENLY SHIFTED INTO FIRST GEAR. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 98V233000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT) BUT THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS CONCERNED THAT THE SUDDEN DOWNSHIFT COULD CAUSE A CRASH. THE FAILURE MILEAGE WAS 22,000. UPDATED 06/10/11 *BF UPDATED 2/08/2012 *LN *TR THE CONSUMER STATED THE DEFECT ECM/PCM ENGINE CONTROL COMPUTER AND REPLACED AT THE TUNE OF $750 WITH A PART USED PART. *TR
Electrical System
Filed May 20, 2011107,000 milesMN
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS HIS TAIL LAMPS, PARKING LAMPS, AND THE INSTRUMENTAL PANEL MALFUNCTIONED. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR WAS IT REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 107,000.
Air Bags
Filed Apr 19, 2011135,000 milesTN
MY 1998 FORD CONTOUR HAS THREE SAFETY RECALLS. HOWEVER, I'M HAVING A TERRIBLE TIME GETTING FORD TO PROVIDE THE PARTS NEEDED TO SERVICE THE VEHICLE. THE RECALLS ARE: (A) 01S22 - HEATER BLOWER RESISTOR AND CONNECTOR, (B) 99S14 - HEADLIGHT SWITCH CONNECTOR, AND (C) 99S23 - FRONT CRASH SENSORS. PRESENTLY MY AIRBAGS ARE OFFLINE AND OFFER NO CRASH PROTECTION. IT'S BEEN A LITTLE OVER A MONTH SINCE I BEGAN TRYING TO GET THIS RESOLVED (BASICALLY WHEN I BOUGHT THE CAR - THE SELLER DIDN'T DISCLOSE THE RECALLS WERE NOT FIXED TO ME). THE BLOWER STOPPED WORKING A FEW DAYS AGO AND IT SMELLED LIKE ELECTRICAL WIRES WERE PERHAPS BURNING. SO NOW I DON'T HAVE DEFROST/DEFOG CAPABILITY. THE DEALER IS TRYING TO GET THE PARTS, BUT FORD HASN'T SHIPPED THEM. *TR
Electrical System
Filed Mar 1, 201193,000 milesMS
I OWN A 1998 FORD CONTOUR SE V6 MANUAL TRANS VIN #[XXX] THE UNDER THE HOOD WIRING HARNESS IS FAILING THERE WAS A RECALL FOR THIS DEFECTIVE PART BUT FORD CONTINUES TO SAY THAT MY CAR IS NOT UNDER THE RECALL THE INSULATION ON THE WIRING HARNESS HAS COMPLETELY FLAKED OR CRUMBLED OFF CAUSING THE CAR NOT TO RUN OR POTENTIAL DEADLY FIRE NO HELP FROM FORD MOTOR COMPANY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel System, Gasoline
Filed Sep 27, 2010200 milesIL
TL* THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED THAT WHEN DISPENSING FUEL INTO THE FUEL TANK, THE AUTOMATIC FUEL NOZZLE WOULD SHUT OFF AT ANY FUEL CAPACITY LEVEL. THE FAILURE WAS A CONTINUOUS OCCURRENCE WHEN DISPENSING FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THE FUEL PIPE FLAPPER VALVE WOULD NEED TO BE REPLACED. THERE WAS A MANUFACTURERS VOLUNTARY RECALL (MANUFACTURER RECALL NUMBER: 01M04) YET THE MANUFACTURER INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200.
Electrical System
Filed Sep 13, 2010284,371 milesVA
TL* THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED THAT THE DRIVER WAS DRIVING AT AN UNKNOWN SPEED WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACT, WHO WAS A CERTIFIED INDEPENDENT MECHANIC, WHERE HE DISCOVERED THAT ALL OF THE WIRES UNDER THE HOOD WERE EXPOSED AND CORRODING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 284,371.
Electrical SystemFire
Filed Jul 28, 2010195,000 milesMO
WIRING CONNECTOR THAT FEEDS THE HVAC SYSTEM BURNED AND MELTED THE CONNECTOR PLUG AND MAIN FUSE BLOCK AT THE POINT OF THE CONNECTOR. THIS WIRE WAS A SIZE 10 AWG AND IS OVERSIZED FOR THE CONNECTOR THAT IT IS USED FOR. THIS CAUSED A FIRE AT THE CONNECTOR. I HAVE PICTURE IS YOU WOULD LIKE A COPY. *TR
Electrical System
Filed Jul 19, 201092,000 milesCA
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. WHILE DRIVING APPROXIMATELY 35 MPH THE VEHICLE LOST ALL POWER. THE CONTACT WAS ABLE TO COAST ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE VEHICLE HAD SEVERE ELECTRICAL PROBLEMS AND SUGGESTED THAT THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER. THE DEALER ADVISED THE CONTACT THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WERE 92,000.
Latches/Locks/Linkages › Hood › Latch
Filed Jun 23, 2010OH
1998 FORD CONTOUR, VEHICLE HOOD CAME LOOSE AND HIT THE ROOF OF THE VEHICLE. *BF (OHIO TRAFFIC CRASH REPORT # 10-0296-90)*JB
Electrical System
Filed May 14, 201000
I HEARD ABOUT THE FORD CONTOUR ENGINE WIRING HARNESS RECALL ONLY BY INTERNET. MY CAR IS A FORD CONTOUR SPORT 1998. THE WIRE INSULATION IS PEELING OFF IN THE WHOLE HARNESS, AND THE CAR IS STOPPED NOW. MILEAGE IS APPROX. 110000. I NEVER RECEIVED ANY MESSAGE FROM FORD. I AM THE ONLY OWNER OF THE CAR. *TR
Electrical System
Filed Apr 12, 201080,000 milesGA
THE WIRING INSULATION ON MY 1998 FORD CONTOUR IS LITERALLY FALLING OFF THE WIRES. I AM AFRAID TO TOUCH ANY WIRE BECAUSE THE INSULATION JUST FLAKES OFF LEAVING BARE WIRE. THIS HAS BEEN OCCURRING FOR QUITE SOME TIME AND APPARENTLY IS FAIRLY COMMON IN THIS MODEL. *TR
Electrical System
Filed Mar 31, 2010190,000 milesMO
INSULATION ON WIRING HARNESS BREAKING AND FALLING OFF.
Suspension › Front › Springs › Coil Springs
Filed Mar 1, 201089,000 milesNJ
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED THAT HE PARKED HIS VEHICLE OVERNIGHT AND THE NEXT MORNING HIS FRONT LEFT SPRING HAD SNAPPED IN HALF. THE CONTACT STATED THAT HIS TIRE WAS PUNCTURED AS WELL. HE CONTACTED THE DEALER AND THEY WERE UNABLE TO DO ANYTHING FOR HIM. THE CURRENT AND FAILURE MILEAGES WERE 89,000.
Electrical System
Filed Oct 16, 200982,000 milesMS
TL* THE CONTACT OWNS A 1998 FORD CONTOUR. WHILE DRIVING APPROXIMATELY 60 MPH THE ENTIRE INSTRUMENT PANEL AND RADIO FAILED, AND THEN THE ENGINE STALLED. THE DRIVER WAS ABLE TO JUMP START THE ENGINE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY, AND THE MECHANIC CONCLUDED THAT THE WIRING HARNESS FAILED. HIS VEHICLE IDENTIFICATION NUMBER WAS EXCLUDED FROM RECALL# 01V230000 (ELECTRICAL SYSTEM). NO REPAIRS WERE MADE, AND THE VEHICLE WAS INOPERABLE. THE FAILURE AND CURRENT MILEAGES WERE 82,000. THE VEHICLE IDENTIFICATION NUMBER WAS UNAVAILABLE.
Power Train › Automatic Transmission › Torque Converter
Filed Oct 2, 200949,800 milesNJ
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. WHILE DRIVING APPROXIMATELY 35 MPH, IT BECAME DIFFICULT TO SHIFT GEARS. THE MECHANIC STATED THAT THE TORQUE CONVERTER WAS CLOGGED AND NEEDED TO BE REPLACED. THE CONTACT WAS ADVISED TO REPLACE THE TORQUE CONVERTER BEFORE IT DAMAGED THE ENGINE AND TRANSMISSION. THE MANUFACTURER STATED THAT THE WARRANTY DOESN'T INCLUDE THE TORQUE CONVERTER. THE CONTACT IS RESPONSIBLE FOR PAYING THE REPAIR COST AND HE IS UNABLE TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS 49,800.
Suspension › Front › Springs › Coil Springs
Filed Jun 15, 2009127,000 milesCT
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED THAT THE FRONT DRIVER'S AND PASSENGER SIDE COIL SPRINGS CAME OUT OF THE SPRING CATCHER BRACKET WHILE CHANGING THE TIRES. IF A TIRE WERE THERE, IT WOULD HAVE BURST. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 01V255000. THE MANUFACTURER WAS NOT WILLING TO ASSIST OR ASSUME ANY LIABILITY FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 127,000. UPDATED 07/28/09 *BF UPDATED 07/30/09.*JB
Electrical System
Filed May 4, 200962,000 milesFL
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED THAT THE WIRING HARNESS AND THE WIRING AROUND THE HEATING UNIT SENSORS HAVE DETERIORATED. THE CODING HAS CRACKED OFF THE OTHER WIRES, CAUSING THEM TO BE EXPOSED. THIS ALLOWS ALL OF THE WIRES TO TOUCH EACH OTHER, WHICH COULD CAUSE A SHORT IN THE VEHICLE. AS A RESULT, THE ENGINE TEMPERATURE GAUGE DOES NOT WORK. THE VEHICLE IS STILL OPERABLE, BUT THE COOLANT TEMPERATURE BECOMES EXTREMELY HIGH. IN ADDITION, THE VEHICLE STALLS WHILE TRAVELING AT LOW SPEEDS, SUCH AS 15 MPH. THE DEALER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 01V230000. THE CONTACT FEELS THAT THE VEHICLE SHOULD BE INCLUDED IN THE RECALL SINCE THE FAILURES WERE IDENTICAL. THE CURRENT AND FAILURE MILEAGES WERE 62,000.
Power Train › Automatic Transmission
Filed Mar 31, 2009150,000 milesPA
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED THAT BOLTS WERE MISSING FROM THE ENGINE AND TRANSMISSION. HE DID NOT KNOW THE BOLTS WERE MISSING AT THE TIME THE VEHICLE WAS PURCHASED. THE DEALER STATED THAT THEY DID NOT HAVE THE NECESSARY PARTS AVAILABLE, BUT WOULD HAVE THEM ORDERED. THE DEALER DID NOT KNOW WHEN THE PARTS WOULD ARRIVE BECAUSE THE MANUFACTURER DID NOT HAVE THEM IN STOCK. THE FAILURE MILEAGE WAS 150,000.
Exterior Lighting
Filed Mar 14, 200987,000 milesMD
1998 FORD CONTOUR. HEADLIGHT CONNECTOR OVER HEATED RESULTING IN LOSS OF TAIL LIGHTS AND PARKING LIGHTS AND INSTRUMENT PANEL ILLUMINATION. TERMINAL 15 OF CONNECTOR WAS BURNED. SAFETY RECALL 99S14 ADDRESSES THIS PROBLEM BUT FORD DEALER SAYS THIS CAR WAS NOT COVERED BY THE RECALL. . I INSTALLED FORD KIT F5RZ14A411BA AND FIXED THE PROBLEM. WHY WAS THIS CAR NOT COVERED BY THE RECALL OR IS THE FORD DEALER MISTAKEN? SHOULD THE RECALL BE EXPANDED? I SAVED THE OLD CONNECTOR. *TR
Air Bags
Filed Feb 19, 2009102,000 milesNY
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. WHILE DRIVING AT AN UNKNOWN SPEED, THE AIR BAG INDICATOR ILLUMINATED INTERMITTENTLY ON THE INSTRUMENT PANEL. AFTER A WEEK OF THE AIR BAG ILLUMINATING, HE DROVE THE VEHICLE TO A LOCAL REPAIR SHOP FOR DIAGNOSTIC TESTING. THE MECHANIC STATED THAT THE FRONT DRIVER'S SIDE CRASH IMPACT SENSOR WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT NHTSA CAMPAIGN ID NUMBER 99V243000 (AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE) WAS DIRECTLY RELATED TO THE RECALL. THE MANUFACTURER STATED THAT THE VINE WAS NOT INCLUDED IN THE RECALL; THEREFORE, THEY WERE NOT LIABLE FOR THE REPAIR COSTS. THE CURRENT MILEAGE WAS 102,815 AND FAILURE MILEAGE WAS 102,000.
Exterior Lighting
Filed Feb 6, 200985,400 milesNY
I CURRENTLY AM THE SECOND OWNER OF A 1998 FORD CONTOUR. RECENTLY THE PARKING, AND DASHBOARD LIGHTS CEASED TO OPERATE. I CHANGED THE HEADLIGHT SWITCH WHICH LASTED FOR A WEEK AND BURNED OUT.. RESEARCH ON THE INTERNET REVEALED THERE WAS A SERVICE RECALL DATED 5/10/99 UNDER SERIAL #99V10300 FOR THE HEADLIGHT HARNESS WHICH WAS CAUSING THE ABOVE DESCRIBED PROBLEM. I CONTACTED FORD WHO STATED THEIR WAS NO OPEN RECALL ON THIS VEHICLE. FURTHER RESEARCH ON THE INTERNET REVEALED ADDITIONAL OWNERS WHO HAD THE SAME PROBLEM BUT WERE INFORMED BY FORD THAT THEIR PARTICULAR VEHICLE WAS NOT COVERED UNDER THE RECALL. MY COMPLAINT IS IF SO MANY FORD CONTOUR MODELS ARE HAVING THIS PROBLEM WHY ARE ONLY CERTAIN VEHICLES COVERED WHEN MANY ARE HAVING IDENTICAL PROBLEMS THANKYOU *TR
Power Train › Automatic Transmission
Filed Oct 13, 200886,000 milesIL
FORD CONTOUR TRANSMISSION BUCKS AND SURGES UPON INITIAL ACCELERATION. DOES NOT SEEM TO STAY IN GEAR BASED UPON THE BUCKING MOTION. FORD TECHNICIAN INSPECTED IT AND STATED THAT THE ENGINE AND TRANSMISSION HAVE WEAK MOUNTS THAT AFFECT PROPER OPERATION. HE SUGGESTED REPLACEMENT OF THE MOUNTS, ALTHOUGH UPON VISUAL INSPECTION, THE MOUNTS LOOKED NORMAL. *TR
Electrical System
Filed Sep 18, 2008VA
I HAVE A 1998 FORD CONTOUR LX WITH ONLY APPROX. 53,000 MILES ON IT. I AM ON THE 4TH (FOURTH) ALTERNATOR REPLACEMENT: AUGUST 2004, OCTOBER 2005, AUGUST 2006 AND NOW, SEPTEMBER 2008. THERE IS DEFINITELY A PROBLEM WITH THIS CAR. I WOULD LIKE TO KNOW IF THERE HAS BEEN A RECALL ON THIS YEAR AND MODEL OF FORD VEHICLE. *TR
Power Train › Automatic Transmission
Filed Sep 9, 2008161,292 milesGA
MY HUSBAND AND I PURCHASED A USED 1998 FORD CONTOUR, UPON INSPECTION, WE FOUND THAT THE TRANSMISSION WAS SHOT. SO WE DECIDED TO DO A LITTLE RESEARCH ON THIS VEHICLE AND FOUND THAT THERE A RECALL ON THIS PARTICULAR VEHICLE FOR TRANSMISSIONS PROBLEM. SAYING THAT THE SHIFT MAY NOT PUT INTO THE CORRECT GEAR WHICH CAN OR WILL CAUSE TRANSMISSION PROBLEMS. IN WHICH ARE HAVING. *TR
Electrical System
Filed Jul 8, 200860,000 milesWA
1. ALL ENGINE WIRE HARNESS INSULATION IS CRACKING AND FALLING OFF. BARE WIRE AT MOST OF THE ENGINE COMPARTMENT CONNECTORS. UNKNOWN DAMAGE UNDER WIRE WRAPPING. EXISTING FORD RECALL COVER 95-97 YEAR MODELS. SUBJECT VEHICLE IS A 98 MODEL YEAR. 2. STILL WAITING FOR THE FIRST MAJOR MELTDOWN. CONNECTOR WIRES ARE PHYSICALLY PULLED APART TO PREVENT ELECTRICAL SHORTAGE. 3. NO REPAIR WORK HAS BEEN DONE. *TR
Service Brakes, Hydraulic
Filed Jun 3, 2008133,000 milesOH
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT PURCHASED BRAKESAFE FRONT DISC PADS FOR THE VEHICLE. APPROXIMATELY 30 MILES LATER, A GRINDING AND RATTLING NOISE WAS HEARD AND AN OUTER LINING ON THE PADDING FELL OFF. THE CONTACT TOOK THE VEHICLE TO THE MECHANIC AND WAS INFORMED THAT THE PADS WERE DEFECTIVE. HE PURCHASED NEW PADS, WHICH HE FELT WORKED AS THEY SHOULD HAVE. HE ATTEMPTED TO CALL THE AUTO PARTS STORE FROM WHERE HE PURCHASED THE DEFECTIVE PADS, BUT THEY WOULD NOT ASSIST. HE ALSO CALLED THE CORPORATE OFFICE AND RECEIVED NO ASSISTANCE. THE CONTACT FILED COMPLAINTS WITH THE FEDERAL TRADE COMMISSION AND OHIO ATTORNEY GENERAL. THE SERIAL NUMBER AND PART NUMBER WERE UNKNOWN. THE CURRENT MILEAGE WAS 135,000 AND FAILURE MILEAGE WAS 134,970. UPDATED 06/25/08. *CN THE CONSUMER STATED PASSENGER SIDE CALIPER WAS WARPED AND THE ROTOR WAS DAMAGED. UPDATED 06/25/08
Electrical System › Wiring › Front Underhood
Filed Apr 11, 200827,300 milesFL
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT TOOK HIS VEHICLE TO A MECHANIC TO HAVE THE GEAR SHIFTING SYSTEM REPAIRED, AND WAS INFORMED THAT THE WIRING HARNESS NEEDED TO BE REPLACED. THE CURRENT MILEAGE WAS 97,000 AND FAILURE MILEAGE WAS 27,300.
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Mar 14, 2008IA
ORIGINAL START DATE 1-12-07. TIMING BELT SHREDDED. HAD SHOP FIX THE PROBLEM. 4-2-07 BELT BROKE AGAIN REPLACED AGAIN. 10-18-07 TIMING BELT BROKE AGAIN. SHOP DID NOT WANT TO REPLACE AGAIN SAID IT IS DEALER PROBLEM. DEALER SAYS SHOP PROBLEM. SHOP SAYS IT WILL FIX ON 11-2-07. SHOP FINALLY FIXES ON 11-4-05. CAR NOT RUNNING RIGHT TAKE BACK TO DEALER ON 11-5-07. DEALER SAYS WASN'T FIXED PROPERLY. 11-8-07 PICK UP FROM DEALER AND THEY STATE WE SHOULD HAVE ANY MORE PROBLEMS. IF SO BRING BACK UNDER WARRANTY. 3-13-08 DEALER NOW STATES BELT BROKE AND NOT COVERED AND OTHER MAJOR PROBLEMS. ALMOST 1600 TO FIX. STILL CAN'T GIVE ME SPECIFIC REASON TO WHY BELT KEEPS SHREDDING. NOW WHAT IS ONE TO DO? I HAVE PUT ALOT OF MONEY INTO THIS AND CAN'T GET A REAL ANSWER. ALSO IN THE PAST SHOP PRINTED OUT OTHER REPORTS FROM NHTSA SIGHT ABOUT THE SAME PROBLEM WITH THIS SAME CAR IN DIFFERENT STATES. BUT YET DEALER SAYS DON'T KNOW OF ANY OTHER PROBLEM LIKE THIS WITH THIS KIND OF CAR. *TR
Fuel System, Gasoline › Storage › Tank Assembly
Filed Feb 19, 200888,750 milesNC
FUEL SPIT-BACK WHILE REFUELING. TOOK TO FORD DEALERSHIP AND SINCE THE EXTENDED COVERAGE FOR THE FUEL PIPE FLAPPER VALVE EXPIRED 5 MONTHS AGO THEY WILL NOT REPAIR. FORD WANTS $300 TO REPAIR. MY CAR ONLY HAS APPROXIMATELY 88,800 MILES AND I DO NOT HAVE $300 TO REPAIR. I CALLED FORD IN MICHIGAN AND THEY SAID THE SAME THING AND EMPHASIZED THE IMPORTANCE OF TAKING CAR TO FORD DEALERSHIP FOR REPAIRS. I TOOK CAR TO FORD IN MISSISSIPPI IN 2002 AND NO MENTION OF RECALL WAS MADE. FORD, IN MY OPINION, SEEMS TO BE OF THE MIND "DO NOT FIX IT IF IT IS NOT BROKE". WELL IT IS BROKE NOW AND IF COVERAGE EXPIRED 5 MONTHS AGO THAT IS NOT A LONG PERIOD OF TIME AND FORD SHOULD PAY FOR THE REPAIR OF THE FUEL PIPE FLAPPER VALVE AS THEY KNOW IT IS DEFECTIVE. WHEN I GET GAS THE FUEL SPILLS ON THE GROUND CAUSING HARM TO MY FAMILY, PASSENGERS IN THE CAR, THE GENERAL PUBLIC AND MYSELF. *TR
Engine and Engine Cooling › Engine
Filed Jan 23, 200894,600 milesSC
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. THE CONTACT STATED THAT THE ENGINE WIRING HARNESS INSULATION FAILED AND CAUSED THE WIRES TO TOUCH, WHICH COULD POSSIBLY RESULT IN A FIRE. THE DEALER STATED THAT THE VEHICLE WAS NOT COVERED UNDER WARRANTY ANY LONGER. THE CONTACT DISCOVERED A RECALL FOR THE 1995-1997 MODELS FOR THE EXACT SAME DEFECT. AS A RESULT, THE VEHICLE STALLED AND HAD TO BE TOWED TO HIS RESIDENCE. THE VEHICLE JERKED AND MADE A BEEPING NOISE PRIOR TO THE FAILURE. THE PURCHASE DATE WAS UNKNOWN. THE FAILURE MILEAGE WAS 94,600 AND CURRENT MILEAGE WAS 94,782.
Suspension › Front › Springs › Coil Springs
Filed Jan 2, 200847,000 milesMI
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. WHILE DRIVING 25MPH THE FRONT COIL SPRING ON THE PASSENGER SIDE OF THE VEHICLE BROKE AND DISABLED THE VEHICLE. THE VEHICLE WAS TOWED TO A LOCAL DEALER. SHE STATES THAT SHE CONTACTED FORD MOTOR COMPANY, WHERE THEY STATED THAT HER VEHICLE VIN NUMBER IS NOT INCLUDED. THE TOTAL COST ON REPAIRS WAS $950.00. THE NHTSA CAMPAIGN ID NUMBER IS: 01V255000. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE IS 47,020.
Electrical System › Wiring › Front Underhood
Filed Dec 28, 200797,000 milesFL
ENGINE WIRING HARNESS INSULATION IS CRUMBLING LEAVING EXPOSED WIRES. FOUND THAT THIS IS A COMMON PROBLEM FOR FORD CONTOURS (ALL YEARS), BUT THAT A RECALL HAS ONLY BEEN ISSUED FOR 1995-1997 VEHICLES. HAVE HAD MULTIPLE PROBLEMS WITH SENSORS NOT WORKING, SPEEDOMETER AND FUEL GAUGE INTERMITTENTLY STOPS FUNCTIONING. CHECK ENGINE LIGHT COMES ON RANDOMLY. MECHANIC HAS STATED THAT PROBLEMS ARE IN WIRING HARNESS. *TR
Electrical System
Filed Nov 19, 2007VA
I AM THE OWNER OF A 1998 FORD CONTOUR. I BOUGHT IT USED, AND WITHIN A 1 YEAR REMAINDER OF A 3 YEAR WARRANTY. I WAS NEVER OFFICIALLY NOTIFIED OF SEVERAL DEFECTS AND NHTSA RECALLS THAT ARE STILL IN EFFECT FOR THIS CAR MODEL YEAR. ONE OF THE REPAIRS FOR THE BLOWER RESISTOR WAS PERFORMED TWICE, HOWEVER IT WAS NEVER DONE TO MY SATISFACTION AND IT DID NOT MEET THE STANDARDS OF QUALITY AS EXPECTED FOR THE RECALL. THERE ARE SEVERAL SAFETY ISSUES WITH THIS CAR, AND I AM NOW AFRAID TO KEEP DRIVING IT AFTER WHAT I HAVE READ. THE FORD MOTOR COMPANY IS VERY NEGLIGENT IN FOLLOWING UP WITH CONSUMERS ON THESE ISSUES, AND THEY KEEP AN OUTDATED DATABASE OF FORMER OWNERS WHICH THEY FAIL TO UPDATE WITH THE CURRENT OWNERS IN CASES WHERE THE CAR OWNERSHIP HAS CHANGED HANDS. I AM KIND OF CLOSE TO HIRING A LAWYER TO SUE THEM OVER THESE RECALL ISSUES. WHAT SHOULD I DO? ARE THEY STILL OBLIGATED TO FIX THE RECALL ISSUES AT THEIR EXPENSE? I AM CERTAINLY NOT ABOUT TO PUT ONE DIME OF MY OWN MONEY INTO THAT CAR TO FIX ISSUES COVERED BY RECALLS. AGAIN, I DO NOT WISH TO FIGHT OR WRANGLE WITH A COMPANY THAT IS SO AWFUL WHO PUTS OUT A TERRIBLE AND CHEAP PRODUCT LIKE THE FORD CONTOUR, THEN WON'T STAND BEHIND THEIR CAR. HOWEVER, IF THERE ARE FORMAL RESPONSIBILITIES WHICH THEY ARE LEGALLY BOUND TO, I WILL RESERVE MY RIGHT TO PURSUE THIS UNDER THE FULLEST EXTENT OF THE LAW. PLEASE ADVISE. SINCERELY, MR. MCDONOUGH *TR
Engine and Engine Cooling › Engine › Gasoline › Belts and Associated Pulleys
Filed Oct 22, 2007IA
TIMING BELT FAILURE. SINCE 2004 I HAVE HAD 5 NEW BELTS PUT ON. 2007 HAD 2 NEW BELTS IN 7,000 GOING ON 3RD NOW. *TR
Engine and Engine Cooling
Filed Sep 20, 200773,000 milesMA
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. THE VEHICLE WAS TAKEN TO THE REPAIR SHOP FOR REGULARLY SCHEDULED MAINTENANCE. THE MECHANIC STATED THAT THE FRONT PASSENGER SIDE COIL SPRING FAILED. IN 2001, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 01V255000 (SUSPENSION:FRONT:SPRINGS:COIL SPRINGS). THE DEALER INSPECTED THE VEHICLE AT THAT TIME AND STATED THAT NO REPAIR WAS NEEDED. HOWEVER, NOW THAT THE FAILURE HAS OCCURRED, THE MANUFACTURER STATED THAT THE RECALL WAS NO LONGER VALID. THE FAILURE MILEAGE WAS 73,000 AND CURRENT MILEAGE WAS 81,000. UPDATED 01/09/08. *LJ THE CONSUMER STATED THE COILS SPRINGS HAVE BEEN REPLACED TWICE IN THIS VEHICLE. THE DEALER STATED REPLACED HEADLIGHT SWITCH AND CABLE IN ENGINE. UPDATED 12/12/07 *TR UPDATED 06/04/08. *LJ
Engine and Engine CoolingFire
Filed Sep 18, 200775,237 milesPA
TL*THE CONTACT OWNS A 1998 FORD CONTOUR. WHILE DRIVING 20 MPH, THE CONTACT NOTICED SMOKE AND FLAMES RISING FROM UNDER THE HOOD. THE FIRE DESTROYED THE VEHICLE. A POLICE REPORT WAS FILED. AS OF SEPTEMBER 18, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE TO DETERMINE THE CAUSE OF THE FIRE. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 75,237.
Air Bags › FrontalCrash1 injured
Filed Sep 15, 2007187,000 milesMO
I WAS DRIVING A 1997 FORD CONTOUR. THIS WAS THE CAR I DROVE TO AND FROM WORK. I WAS DRIVING TO LONGVIEW COMMUNITY COLLEGE(LVCC) FOR A REHEARSAL AND LESSON ON THE BRUCE WATKINS DRIVE (HIGHWAY 71) SOUTH. THE TRAFFIC WAS HEAVY AS THERE WAS AN ACCIDENT AT THE GRANDVIEW TRIANGLE. I WAS IN THE MIDDLE LANE JUST AT THE 87TH STREET EXIT. A VEHICLE CUT IN FRONT OF ME TO EXIT AT THIS TURN OFF. I WAS SLOWED TO ABOUT 35 MPH AND WAS DRIVING ACROSS A BRIDGE. AT THE END OF THAT BRIDGE WAS A HUGE BUMP. AS I HIT THAT BUMP, THE AIR BAG EXPLODED. I COULD NOT SEE WITH THE POWDER, SMOKE AND THE SMELL ( WHICH WAS BURNING MY EYES.) I RAN INTO THE BACK OF A TRAIL BLAZER. THE TRAILER HITCH RAMMED THROUGH THE RADIATOR. THE DRIVER DID NOT KNOW THAT I EVEN HAD HIT HIM. 60 SECONDS AFTER THE ACCIDENT, A POLICE CAPTAIN DETECTIVE ON HER WAY HOME FROM THE METROPOLITAN POLICE STATION, ASKED ME IF I WAS OK. SHE SAID, "I SAW THE AIR BAG DEPLOY BEFORE YOU HIT THAT CAR IN FRONT OF YOU." THE NOISE OF THE HORN WAS LOUD. THE FRONT WINDSHIELD WAS BROKEN BY THE HOOD, WHICH WAS BENT BACK LIKE A BANANA. ALL OF THE GLASS IN THE FRONT WAS ALL BROKEN. I WAS CHECKED OUT BY THE MAST AMBULANCE. THE CAR WAS LOADED ON A TRUCK AND PULLED ONTO THE PROPERTY OF DICK SMITH FORD IN RAYTOWN, MO. I CALLED MY AGENT WITH STATE FARM INSURANCE, AND HE GOT ME IN TOUCH WITH THEIR UNDERWRITERS AFTER THE CAR WAS WRITTEN OFF AS BEING A TOTAL WRECK. I HAD INFORMED HIM WHAT HAPPENED. THE UNDERWRITERS SAID, "THEY WOULD HAVE TO PICK AND CHOSE THEIR
Complaints 1-50 of 846, newest first, reproduced as filed.
It is not among the Contour years to avoid. Owners filed 846 complaints, against about 491 for a typical Contour year. The most common complaint is about the engine (13%).
What is the most common problem with the 1998 Ford Contour?
The engine: 109 of the 846 complaints (13%) are about it. Owners most often say it stalls (21%), overheats (14%) and turns on the check engine light (13%). The typical report comes at 72,000 miles.
How many recalls does the 1998 Ford Contour have?
12 safety recalls on file with NHTSA, the most recent filed Apr 14, 2008. The largest, 99V103000, covered 605,581 vehicles. Recall repairs are free at a dealer; whether a specific car still has one open depends on its VIN.
At what mileage do 1998 Ford Contour problems start?
Half of the complaints that record an odometer reading came in before 85,000 miles. For the engine the midpoint is 72,000 miles.
Has NHTSA investigated the 1998 Ford Contour?
Yes, 7 times. The latest, RQ02006 ("INCORRECT GEAR INDICATION"), was opened Feb 26, 2002 and closed Sep 12, 2002.
Are there service bulletins for the 1998 Ford Contour?
The manufacturer filed 253 technical service bulletins and other notices for it with NHTSA, most of them about the transmission (47), the engine (43) and the electrical system (35). A bulletin is a repair instruction to dealers, not a recall: the fix is usually free only under warranty.
Reading this record
4 deaths reported in complaints filed with NHTSA.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Apr 14, 2008. Source: NHTSA Office of Defects Investigation.