INTERMITTENTLY WHEN THE GAS PEDAL WAS APPLIED, THE VEHICLE FAILED TO ACCELERATE. THIS OCCURRED BECAUSE OF AN OBSTRUCTION IN THE FLOW OF FUEL TO THE ENGINE. THE DEALERSHIP HAS SERVICED THE VEHICLE 5 TIMES. THEY HAVE REPLACED THE FUEL PUMP, THE FILTER AND THE OXYGEN SENSOR. THE PROBLEM STILL EXIST. THE DEALERSHIP REFUSED TO SERVICE THE VEHICLE ANYMORE BECAUSE THEY INDICATED THEY HAVE DONE ALL THEY COULD DO TO CORRECT THIS PROBLEM. *NM THE VEHICLE LEAKED OIL OVER THE ENTIRE ENGINE, THE FUEL PRESSURE DROPPED WHEN THE VEHICLE WAS DRIVEN ON MOUNTAINOUS AREAS, A SHORT WAS FOUND, AND WIRES WERE FOUND CHAFFED. *SC *JB
1998 Ford Contour complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1998 record →
FRONT RIGHT COIL SPRING BROKE AND TIRE WAS FLATTENED. THIS IS LISTED AS AN ISSUE ON THE NHTSA WEB SITE AND IT INDICATES FORD HAS EXPERIENCED THIS PROBLEM WITH THE 1998 FORD CONTOUR AND FORD HAS EXTENDED THE WARRANTY FOR THE FRONT COIL SPRINGS TO 10 YEARS/150,000 MILES. HOWEVER, WHEN I SPOKE TO FORD AND EXPLAINED MY SITUATION, THEY SAID MY CAR WAS NOT COVERED. MY CAR WAS MANUFACTURED IN KANSAS CITY AND IS REGISTERED IN MARYLAND.
FORD DEALERSHIP FAILED TO HONOR PROMISE TO REFUND COST OF REPAIRS THAT WERE COVERED BY A RECALL. *PH (BOTH RIGHT AND LEFT FRONT COIL SPRINGS) ON TWO OCCASIONS, THE SPRINGS FAILED AND CAUSED THE VEHICLE TO COLLAPSE DESTROYING BOTH FRONT TIRES. ON ONE OF THE OCCASIONS A STRANGE NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE, SMOKE WAS SMELLED DUE TO THE FRICTION AS THE RIGHT FRONT TIRE SUDDENLY JAMMED. *SC
WHILE CHANGING A TIRE CONSUMER FOUND THAT THE COIL SPRING CRACKED. VEHICLE WAS TAKEN TO A MECHANIC, WHO CONFIRMED THAT THE FRONT COIL SPRING WAS CRACKED. A RECALL WAS ISSUED FOR THIS MAKE, MODEL, AND YEAR. BUT, THISW VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO VIN. *AK
WHILE DRIVING ENGINE SUDDENLY SHUT OFF AT HIGHWAY SPEED. CONSUMER SMELLED SMOKE. TOOK VEHICLE TO A MECHANIC, WHO DETERMINED THAT A CIRCUIT INSIDE THE HEADLAMP BURNT. *AK ++++++++++++++++++++
FORD REFUSED TO HONOR RECALL CAMPAIGN #01V230000 MANUFACTURER'S CAMPAIGN #01S22 CLAIMING "WARRANTY HAD EXPIRED". *NM
TRANSMISSION SLIPS AND JERKS WHEN SHIFTING. *NM
VEHICLE EXPERIENCED COMPLETE ENGINE WIRING HARNESS FAILURE AT 74000 MILES. *PH *MR
CONSUMER STATED THAT WHILE DRIVING AND TAKING FOOT SLIGHTLY OFF THE ACCELERATOR VEHICLE SHUT OFF. THIS CAUSED CONSUMER TO LOSE CONTROL OF THE VEHICLE. HOWEVER, CONSUMER WAS ABLE TO REGAIN POWER AND RESTART VEHICLE. CONSUMER TOOK VEHICLE TO THE DEALER, WHO WAS SUPPOSE TO FIX THE PROBLEM, BUT THE VEHICLE WAS STILL DOING THE SAME THING.
I WAS LEAVING WORK AND DISCOVERED THAT MY CAR NOW ONLY GOES IN REVERSE-I HAVE NOT HAD ANY PROBLEMS WITH THE TRANSMISSION UP TO THIS POINT WHEN FROM OUT OF NO WHERE IT JUST STOPPED WORKING. THE AUTOMOTIVE SHOP TELLS ME I HAVE TO GO TO A DEALER TO GET A NEW TRANSMISSION PUT IN ALL COSTING MORE THAN THE CAR IS PROBABLY WORTH. FORD NEEDS TO RECALL THIS PART-THEY'RE OBVIOUSLY HAVING PROBLEMS WITH IT THAT ARE NOT "RARE" OR "UNUSUAL" FOR THIS TRANSMISSION. *JB
TRANSMISSION IS LEAKING FLUID. *JB
CONSUMER RECEIVED RECALL 99MO3 REGARDING WIRING HARNESS, RECALL ONLY AFFECTED VEHICLES FROM 1995-1997. THE INSULATION ON THE WIRING HARNESS DETERIORATED, CAUSING THE SYSTEM TO SHORT OUT. DEALER WILL NOT FIX THE PROBLEM FREE OF CHARGE.*AK
I HAVE A 1998 FORD CONTOUR SVT SITTING MY DRIVEWAY WITH 74,000 MILES ON IT WHICH WILL NOT RUN BECAUSE IT HAS A DEFECTIVE WIRING HARNESS. I AM AWARE THAT THE 1995 THOURGH 1997 MODELS HAD A FACTORY RECALL BECAUSE THE WIRING HARNESS INSULATION FAILED. THIS CAR IS A 1998 MODEL THAT WAS BUILT IN MAY OF 1997 AND THE INSULATION IS FALLING OFF THE WIRING IN THE ENGINE COMPARTMENT. THE CAR WILL NOT RUN AT THIS TIME DUE TO THE FACT THAT THIS WIRING HAS CAUSED A PROBLEM SHORTING OUT. IT IS ALSO HAS MAJOR PROTENTIAL TO BE A LIFE THREATENING FIRE HAZZARD. *AK
DEALERSHIP REPLACED THE BRONZE TERMINALS, BUT REFUSED TO REPLACE THE HEADLIGHT SWITCH AS STATED IN THE HEADLIGHT SWITCH/WIRE HARNESS RECALL 99V103000. INSTRUMENT PANEL LIGHTS AND HEADLIGHTS WERE NOT WORKING PROPERLY. *AK *MR
THE PASSENGER'S SIDE REAR VIEW MIRROR CAME OFF WITHOUT BEING IMPACTED. THIS OCCURRED WHILE THE OUTSIDE TEMPERATURE WAS 19 DEGREES. *AK
THE PASSENGER SIDE SEAT BELT WOULD NOT RELEASE AND HAD TO BE CUT. THE CAUSE OF THE FAILURE HAS NOT BEEN DETERMINED. THE VEHICLE IS CURRENTLY AT A MECHANIC. *JB *NM
VEHICLE DIDN'T PASS SAFETY INSPECTION DUE HEADLIGHT LENSES BEING OPAQUE. *LA *MR
DRIVER SEAT LEFT SIDE SNAPPED ( NOT THE HINGE ) WHILE ENTERING MY CAR. CAUSING IT TO FALL BACK, MAKING IT UNSAFE TO DRIVE WITHOUT REPLACING SEAT.*AK
THE VEHICLE'S BLOWER SWITCH CAUGHT FIRE AROUND THE STEERING COLUMN. *NM
VEHICLE IS WITHOUT DASH LIGHTS AND TAIL LIGHTS. DEALERSHIP WILL NOT HONOR RECALL. *AK
MY 1998 CONTOUR IS AT 128,225 MILES. THE PROBLEMS THAT I HAVE EXPERIENCED WITH THE CAR ARE THE FOLLOWING: -THE HEADLIGHTS GO OUT OF AIM AND MOISTURE COLLECTS IN THE HEADLAMP AND WHEN THE MOISTURE DRIES IT LEAVES A FILM ON THE INSIDE OF THE LENS. THE BRIGHTNESS OF THE HEADLIGHTS IS TERRIBLE. I CAN BARELY SEE AT NIGHT EVEN WHEN IT IS A CLEAR NIGHT. I HAVE HAD SEVERAL NEAR MISSES. I ALMOST HIT A MAN ON A BICYCLE THE OTHER NIGHT. HE HAD REFLECTORS ON HIS BIKE BUT I DIDN'T SEE HIM TILL I WAS RIGHT UP BEHIND HIM. I HAVEN'T HAD THIS FIXED BECAUSE I CAN'T AFFORD TO PAY TWO FOUR HUNDRED DOLLARS FOR A NEW PAIR OF HEADLAMPS. I HAVE BEEN ACTUALLY LOOKING IN SALVAGE YARDS. -ANOTHER THING IS THE TRANSMISSION. IT SHIFTS OUT HARD BETWEEN FIRST AND SECOND GEARS. NOW IT JERKS WHEN I GO UP HILLS OR WHEN I LET OFF OF THE GAS PEDAL. I FIGURE IF I TAKE IT TO THE FORD DEALERSHIP THEY WILL TELL ME THAT I HAVE TO REPLACE IT. -THE NEXT THING IS THE DRIVERS SEAT. THE SEAT TRACK ITSELF HAS RUST ON SOME OF THE PARTS. THE DRIVER SEAT IS THE ONLY ONE WITH THE RUST PROBLEM. WHEN YOU SIT IN THE SEAT IT ROCKS SIDE TO SIDE (FROM DOOR TO CENTER CONSOLE). THIS SCARES ME BECAUSE I READ SOMEONE ELSE'S COMPLAINT AND HE SAID HE WAS HIT FROM BEHIND AND THE SEAT AND THE TRACK ITSELF BROKE ON HIM.
I WAS REAR ENDED INTO ANOTHER CAR ON OCT.29 2002 AND NIETHER THE AIR BAG WORKED AS WELL AS THE SEATBELT DID NOT LOCK. I HAD HEAD, NECK, AND BACK INJURIES AT THAT TIME. I DID'T QUESTION THESE THINGS NOT WORKING BECAUSE I WAS NOT HIT HARD. OCT. 27,2003 I WAS INVOLVED IN THE EXACT SAME TYPE OF ACCIDENT ONLY THIS TIME I WAS HIT HARD FROM BEHIND AND HIT THE CAR INFRONT OF ME HARD. AGAIN NOTHING WORKED AND THIS TIME THE POLICE EVEN QUESTIONED THE AIR BAG. AGAIN I HAVE INJURIES TO MY FACE, HEAD, NECK, SHOULDER, AND BACK BUT TO WHAT EXTENT I DO NOT KNOW YET. I WAS AT A COMPLETE STOP IN BOTH ACCIDENTS AND HIT STRAIGHT ON IN THE REAR. IN 2002 I HIT THE CAR IN FRONT STRAIGHT ON AND NOW IN 2003 I HIT THE FRONT CAN WITH THE CENTER TO PASSENGER SIDE. MY CAR IS SAID TO BE TOTALED.
WE HAVE A 1998 FORD CONTOUR. THE CHECK ENGINE LIGHT GOES ON. IT FIRST CAME ON IN OCT 01 WE TOOK IT TO THE FORD GARAGE IN DELHI. THEY SAID IT NEEDED A CAM SENSOR/ SOLENOID SPROCKETS ETC. SINCE THAT WAS A LOT OF MONEY WE DECIDED TO TAKE IT TO CANADIAN TIRE TO SEE WHAT THEY THOUGHT. THEY THOUGHT IT WAS A CAM SENSOR. WE HAD THEM PUT THAT IN. $58. MILEAGE 111346. IT WORKED FINE FOR A COUPLE WEEKS. WE COMPLAINED TO FORD AND FOUND OUT ABOUT THE AWA.. AFTER WARRANTY ADJUSTMENT. THIS HAD NOT BEEN MENTIONED EARLIER. SO WE A NEW SOLENOID SPROCKET ETC. PUT IN BY FORD,, (JAN /02) . HOW IT CAME TO THAT MILEAGE WHEN CTC HAD IT BACK IN NOV/ 01 AND THEN IT WAS* 11134*???? THEY ALSO HAD IT IN DEC AND THE MILEAGE WAS 112279.) THAT BAFFLES ME. THE CHECK ENGINE LIGHT WAS TO SURFACE AGAIN. MY DAUGHTER HAD THE CAR AT SCHOOL SO SHE WAS FINALLY ABLE TO TAKE IT TO OUR GARAGE IN MAY/28/02 AT THAT TIME THE GARAGE CHECKED #3 CYLINDER CAUSE OF OUR CHECK ENGINE CONCERNS.. COST 39.10. NOTHING WAS DONE AT THAT TIME. THE ENGINE LIGHT CONTINUED TO STAY ON. FINALLY WE TOOK IT IN AGAIN ON OCT 24TH AND ANOTHER CAM SENSOR WAS PUT ON. $144.46. MILEAGE 130776. ON NOV,.5TH /02 TOOK IT IN AGAIN AND THEY SAID IT WOULD REQUIRE AN EXHAUST CAMSHAFT AND SOLENOID GASKETS AND SEALS. WE AGAIN ASKED ABOUT THE AWA AND THEY SAID NO IT WAS NO LONGER COVERED. THEY SAID THAT THE LAST SOLENOID WAS ONLY COVERED FOR 20,000 KM. HAD THEY DETECTED THE PROBLEM BACK IN MAY WHEN WE BROUGHT IT IN AND HAD THEY WRITTEN DOWN THE CORRECT MILEAGE
OVER A PERIOD OF TIME THE HEADLIGHT LENS FADED. THIS MADE IT DIFFICULT TO SEE WHILE DRIVING AT NIGHT. THE DEALERSHIP HAS BEEN NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NLM
1998 FORD CONTOUR SEAT BELT JAMMED WHEN VEHICLE LANDED UPSIDE DOWN IN A CREEK RESULTING IN A FATALITY.*MR THE CONSUMER'S TWO YEAR OLD DAUGHTER DROWNED BECAUSE THE DRIVER WAS UNABLE TO RELEASE THE SEAT BELT. THE DRIVER OF THE VEHICLE RECEIVED TWO LACERATIONS. *JB *NM
WHILE DRIVING AT ANY SPEED, THE VEHICLE WOULD INTERMITTENTLY STALL AND THE CHECK ENGINE LIGHT WOULD STAY ON. THE DEALER INFORMED THE CONSUMER THAT A NEW ENGINE WAS NEEDED. THIS VEHICLE HAS BEEN REPAIRED FOR THIRTEEN RECALLS SINCE OWNERSHIP BY THE CONSUMER. *AK *LA *JB
AIR BAG LIGHT IS ON FLASHING 4-2. THIS INDICATES A FAILURE IN THE FRONT LEFT CRASH SENSOR. UNDER RECALL 99V243000 (FORD # 99S23) THIS WAS SUPPOSED TO BE REPLACED. FORD INDICATED THAT THE RECALL WORK WAS PERFORMED ON FEB. 28TH, 2000. I PICKED UP THE VEHICLE ON FEB 29TH, 2000. IF THE RECALL WORK WAS PERFORMED, IT LASTED LESS THAN 4 YEARS. FORD STATED TO TAKE IT TO LOCAL FORD DEALER, BUT NO FURTHER RECALL WAS PLANNED. A RECALL FIX SHOULD LAST MORE THAN 4 YEARS, ESPECIALLY ON A SAFETY SYSTEM. *LA
CAR TURNED OVER UPSIDE DOWN IN SMALL CREEK. SAFETY BELT OF DRIVER AND REAR PASSENGER FAILED TO RELEASE AFTER MULTIPLE ATTEMPTS BY DRIVER. THE REAR PASSENGER WAS MY TWO YEAR OLD DAUGHTER AND SHE DIED, BECAUSE THE SAFETY BELTS FAILED TO RELEASE AND JAMMED. SHE DROWNED AND MY SISTER IN LAW WAS THE DRIVER AND ALMOST DIED DUE TO THE SAFETY BELTS JAMMING AND NOT RELEASING, SO SHE WAS UNABLE TO GET TO MY DAUGHTER. THE FIRST PEOPLE ON THE SCENE HAD TO CUT THE SAFETY BELTS FOR THEM TO GET THEM BOTH OUT OF THE CAR AND IT WAS TO LATE FOR MY DAUGHTER. THE CREEK WAS LESS THAN 18 INCHES DEEP. CAR ONLY TURNED OVER ONE TIME TO UPSIDE DOWN POSITION AND APPROXIMATE SPEED WAS TWENTY MILES AN HOUR. MY DAUGHTER HAD NO OTHER INJURIES FROM THE ACCIDENT EXCEPT FOR DROWNING (I HAVE READ HER MEDICAL RECORDS THOROUGHLY). MY SISTER IN LAW HAD NO OTHER INJURIES EXCEPT FOR NEAR DROWNING AND 2 SMALL CUT'S. MY DAUGHTER LOST HER LIFE BECAUSE THE SAFETY BELTS JAMMED AND FAILED TO RELEASE. *LA
ON SEPTEMBER 29, 2000 THIS VEHICLE WAS INVOLVED IN THREE CAR CRASH. UPON IMPACT THE AIR BAGS DEPLOYED. *AK THE PASSENGER SIDE AIR BAG DEPLOYED FULLY AND REMAINED INFLATED ALTHOUGH THE DRIVER WAS THE ONLY OCCUPANT IN THE VEHICLE. THE DRIVERS SIDE AIR INFLATED 50% THE DEFLATED. THE DRIVER SUSTAINED MINOR INJURIES TO HER CHEST/RIBS. THE DEALER REPLACED THE AIR BAG SENSOR. *NLM
THIS CAR HAS BEEN NOTHING BUT PROBLEMS, SPRINGS, BRAKES LAST 4 MONTHS,WATER PUMPS WENT AT 63,000, TIRES WEAR OUT IN LESS THAN A YEAR, TEMPERATURE GAUGES DO NOT READ RIGHT. ENGINE RACES, SOLENOID WENT....VERY EXPENSIVE TO FIX. I DO NOT UNDERSTAND WHY EVERYONE IS HAVING THE SAME PROBLEMS BUT NO HELP? *LA
TRANSMISSION STARTING SLIPPING ON MAJOR INTERSTATE DURING RUSH HOUR TRAFFIC...I HAVE READ SO MANY COMPLAINTS ON THIS AND MANY OTHER SITES ABOUT THESE CARS AND I FEEL THAT A RECALL ON THESE TRANSMISSIONS SHOULD GO INTO EFFECT BEFORE THERE IS A FATALITY... *LA
FIRESTONE P 185/70R14 87S M&S FT70-C I HAVE THESE TIRES AND JUST YESTEREDAY NOTICED A "BUMP" I RETURNED HOME TO FIND THE L FRONT TIRE HAD A SECTION OF THE TOTAL TREAD DOWN TO THE WIRES MISSING THIS IS A SECTION ABOUT 3X4 INCHES. THE OTHER TIRE R FRONT SHOWS NO CHANGES. *JB
THERE WAS CONSISTENT AIR BAG MODULE FAILURE. SCC *JB *NLM
SEVERAL PROBLEMS WITH VEHICLE HAS RESULTED IN CONSUMER PAYING FOR MOST OF THE RECALL REPAIRS. *MR THE VEHICLE EXPERIENCED SEVERAL MECHANICAL PROBLEMS. THE VEHICLE ALSO CAUGHT ON FIRE ONCE. *NLM
MY CAR STOPPED RUNNING WHILE I WAS IN MOTION AT AROUND 45 MPH. FORTUNATELY, TRAFFIC WAS LIGHT AND I WAS ABLE TO MOVE MY DISABLED VEHICLE TO A SAFE LOCATION OFF THE ROADWAY. THE COMPUTER WAS DETERMINED TO BE THE PROBLEM AND WAS REPLACED. AFTER PICKING UP THE CAR FROM THE DEALER, I DROVE AROUND THIRTY MILES AND NOTICED THAT THE "CHECK ENGINE" LIGHT WAS ON. RETURNING TO THE DEALER, I WAS INFORMED IT WAS A FAULTY SENSOR. I REPLACED THAT, AND ABOUT 4 MILES LATER, THE CAR DIED AGAIN, WHILE I WAS ON THE ROAD, IN MOTION. THE DEALER MECHANIC SAID IT WAS A FAULTY WIRING HARNESS WHICH WOULD COST $2000 TO $4000 TO REPAIR. WE TOOK IT TO ANOTHER MECHANIC WHO GOT THE CAR RUNNING AGAIN FOR $1400, AND THE CAR HAS DIED AGAIN. I AM SEEKING TO FILE A COMPLAINT AND REQUEST THAT YOU INVESTIGATE THE WIRING HARNESS ON 98 FORD CONTOUR SE'S AND FIND OUT IF OTHER DRIVERS ARE HAVING THIS PROBLEM, SINCE I WAS LUCKY TWICE. IF IT HAD BEEN ON THE FREEWAY, I MIGHT NOT HAVE BEEN.
WHEN FILLING GAS TANK, THE GASOLINE SHUTS OFF AFTER ONLY A FEW CENTS. IT TAKES 10 MINUTES TO GET 3 GALLONS OF FUEL. I NOTICED AN AIR LINE THAT EXITS TO THE RIGHT OF THE GAS FILLER TUBE. I SPRAYED PRESSURIZED AIR AND IT WORKED ENOUGH TO GET ME HOME, BUT AFTER 3-4 FILL UPS LATER, IT STARTED AGAIN. THE PRESSURIZED AIR DOES NOT HELP ANYMORE. *JB
TEMPERATURE RISING WHILE IN RUSH HOUR TRAFFIC. CAR STARTED SMELLING LIKE SOMETHING WAS BURNING. GOT OFF NEAREST EXIT .2MILES. STOPPED CAR. WHEN CAR WAS RESTARTED TEMERATURE INDICATOR WAS IN THE RED ZONE. TOOK CAR TO DEALER. THE FAN HOUSING SYSTEM HAD MELTED.*AK
PASSENGER SIDE REAR DOOR COULD NOT BE OPENED FROM THE INSIDE. DEALER STATED LATCH FAILED. *AK
CONSTANT PROBLEMS WITH THE VEHICLE. ALTERNATOR, FUEL TANK, GEAR SHIFT INDICATOR, COMPUTER SENSOR'S (VARIABLE CAM TIMING OVER RETARDED), AUTOMATIC SHIFT LABORED AND FAILS, COOLING FAN MOTOR, ETC. THIS VEHICLE IS IN SOME FORM OF REPAIR SHOP ON A REGULAR BASIS. HAVE I DRIVEN A FORD LATELY? YES, AND SORRY I CHOSE TO DO SO. *AK
MY 1998 FORD CONTOUR SE 2.0 (AUTOMATIC TANSMISSION) HAS 80,000+ MILES. IT HAD SUDDEN POWERTRAIN MALFUNCTION. IT SHIFTED IRRADICALLY NEARLY CAUSING ME TO TO REAR-END THE VEHICLE IN FRONT OF ME. OF COURSE, MY WARRANTY HAS EXPIRED AND I HAVE BEEN FORCED TAKE MY VEHICLE TO COTTMANS TRANSMISSION SHOP WHERE I HAVE BEEN TOLD THEY ARE FAMILIAR WITH THIS PROBLEM HAVING WORKED ON FOUR CASES, WITH THE FORD CONTOUR, SIMILAR TO MINE IN THE LAST MONTH. REPAIRS, INVOLVING A COMPLETE OVERHAUL OF THE TRANSMISSIN, HAVE BEEN ESTIMATED BETWEEN $1700-$2300. I PURCHASED THIS VEHICLE NEW OFF THE LOT IN 1998. CAUSES FOR THIS MALFUNCTION HAVE BEEN EXPLAINED TO ME IN LAYMEN TERMS AS "TRANSMISSION COMPUTER" FAILURE THAT THEN CAUSES A MECHANICAL MALFUNCTION WITH IN THE POWERTRAIN. IM NOT SURE THAT THIS NORMAL WEAR AND TEAR. PLEASE ADVISE
AUTOMATIC TRANSMISSION FAILED IN 2001 (SEE ODI # 759046 SUBMITTED 3/02). TRANSMISSION WAS REBUILT AND REMAINED IN SERVICE UNTIL 2003. IN JUNE 2003, TRANSMISSION BEGAN SLIPPING UNDER NORMAL CITY DRIVING CONDITIONS AND WAS TAKEN TO INDEPENDENT MECHANIC FOR INSPECTION AND SERVICE. TRANSMISSION WAS DEEMED "UNREBUILDABLE" AND REPLACED WITH NEW FORD AUTOMATIC TRANSMISSION.*AK
CONSUMER STATED THAT WHILE DRIVING AND WITH NO WARNING THE VEHICLE STALLED, WHICH MADE IT DIFFICULT TO CONTROL. DEALER NOTIFIED.*AK THE FAILURE WAS INTERMITTENT. SEVERAL ATTEMPTS WERE MADE TO REPAIR THE PROBLEM. IT OCCURRED A LOT AT IDLE OR WHILE COASTING, ESPECIALLY WHEN TURNING CORNERS. DEALER CONFUSED. *PH *JB
I WENT TO THE FORD DEALERSHIP HERE IN LOUISIANA AND SHOWED THEM THE PAPERS THAT WAS SENT TO ME CONCERNING RECALLS FOR MY YEAR & MAKE OF CAR. I TOLD THEM THAT SOME OF THE RECALLS ON THOSE PAPERS WAS HAPPENING TO MY CAR AND WHY HAVEN'T THEY BEEN REPAIRED WHEN I BROUGHT MY CAR IN AND THEY STATED TO ME THAT IF THE VIN # FOR MY CAR DIDN'T COME UP AS A RECALL AND AS LONG AS THE PROBLEM DIDN'T EXIST THEN THEY COULD NOT REPAIR IT . AND I STATED THAT EVEN THOUGH MY VIN DIDN'T COME UP AND EVEN THOUGH MY CAR IS HAVING SOME THESE RECALLS PROBLEMS YALL ARE NOT GOING TO REPAIR THEM BECAUSE MY VIN # DIDN'T COME UP AND THE PROBLEM IS NOT EXISTING RIGHT NOW ALL ARE NOT GOING TO REPAIR OR FIX THESE RECALLS, AND I WAS TOLD YES. WELL, SOME OF THESE RECALLS ARE EXISTING ON MY CAR AND I CAN'T GET THE FORD PLACE TO REPAIR OR FIX THEM WHY IS THAT? I THINK THAT'S VERY UNFAIR TO THE CUSTOMER.*AK
COMPLAINT OF POOR SERVICE FROM ADVANTAGE BOHN FORD. *MR THE COILS SPRING(S) HAD BROKEN. *SCC *JB
THE VEHICLE WAS TAKEN TO THE DEALER ON 6/17/2003 FOR RECALL# 01V255000 SUBJECT: FRONT COIL SPRING CORROSION. ON 7/8/2003 THE VEHICLE HIT A POTHOLE. THE SHIELD THAT WAS INSTALLED DUE TO THE RECALL WENT DOWN ONTO THE FRONT PASSENGER SIDE TIRE. THE DEALER WAS CONTACTED BUT REFUSED TO MAKE ANY REPAIRS. *PH
CONSUMER NOTICED A GRINDING NOISE WHILE DRIVING. TOOK TO DEALER, DEALER STATED THE 2 FRONT COIL SPRINGS WERE BROKEN. PLEASE PROVIDE ANY FURTHER INFORMATION. *PH
CONSUMER STATES THAT HEATER FAN HAS FAILED.*AK
SUFFERED A WATER PUMP FAILURE. THE PLASTIC/BAKELITE IMPELLER SHATTERED CATASTROPHICALLY, RESULTING IN PARTS STREWN THROUGHOUT COOLANT SYSTEM. TOTAL REPAIR COST: $470. SINCE PART WAS REPLACED AT AN INDEPENDENT GARAGE, FORD WILL NOT REPORT THE FAULTY PART. PERHAPS PROPYLENE GLYCOL, THE PRINCIPLE CHEMICAL FOUND IN COOLANT, CAUSES THE PLASTIC PART TO BECOME BRITTLE AND SHATTER, BUT NO ONE AT FORD WILL LISTEN TO THAT. NUMEROUS COMPLAINTS FOUND ON WEB REGARDING THIS SAME ISSUE. TIME FOR A RECALL - THE TORONTO FIELD OFFICE TOLD ME THAT THERE IS NO RECALL ON THIS PROBLEM.*AK
PARTS WERE NOT AVAILABLE TO PERFORM RECALL 01I013000 REPAIRS FOR THE COIL SPRINGS. *AK
CONSUMER STATES THAT WHILE VEHICLE IS STOPPED ENGINE WOULD RACE. DEALER NOTIFIED.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 1998 Ford Contour → · Every Contour year → · How the figures are calculated →