1996 Ford Contour

High concern

Owners filed 563 complaints about this vehicle with federal regulators, most often about the engine and engine cooling › engine › gasoline. It has been recalled 11 times.

When it fails
020k40k60k90k120k200k
91,000 milesMedian miles at failure

65 complaints record an odometer reading. Failures cluster around 90,000105,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission39
000
Engine and Engine Cooling › Engine › Gasoline37
020
Exterior Lighting › Headlights › Switch33
030
Electrical System29
070
Engine and Engine Cooling › Cooling System20
000
Equipment › Appliance › Air Conditioner19
010
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip15
311
Engine and Engine Cooling › Engine15
120
Electrical System › Wiring15
020
Exterior Lighting › Headlights14
000

11 safety recalls

Part 573 reports
Suspension08E033000
Filed Apr 14, 20086,903 vehiclesFederal-Mogul Chassis Products

Defect. FEDERAL MOGUL IS RECALLING 6,903 AFTERMARKET BALL JOINT ASSEMBLIES SHIPPED BETWEEN NOVEMBER 9, 2007 AND MARCH 26, 2008, WHICH MAY HAVE BEEN PACKAGED WITH INCORRECT NUTS. THE PART NUMBERS PACKAGED WITH INCORRECT NUTS ARE: K7147, K7329, K8683, AND 104353. THESE PARTS WERE MADE FOR USE ON THE VARIOUS VEHICLES LISTED ABOVE.

Risk. THE NUTS INCLUDED IN THE PACKAGING FOR THESE BALL JOINT ASSEMBLIES ARE MISSING THE INTENDED PREVAILING TORQUE (SELF-LOCKING) FEATURE. IF THE INCORRECT NUT WAS TO BECOME LOOSE, THE JOINING MEMBERS MAY LOOSEN LEADING TO A SEPARATION OF THE BALL JOINT. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL, POSSIBLY RESULTING IN A VEHICLE CRASH.

Remedy. FEDERAL MOGUL WILL NOTIFY OWNERS AND REPLACE THE PARTS FREE OF CHARGE. THE RECALL BEGAN ON MAY 22, 2008. OWNERS CAN CONTACT FEDERAL MOGUL AT 877-489-6659.

Service Brakes, Hydraulic06E022000
Filed Mar 13, 20067,440 vehiclesBrake Parts, Inc.

Defect. CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.

Risk. LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.

Remedy. AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.

Electrical System01V230000
Filed Jul 9, 2001342,962 vehiclesFord Motor Company

Defect. ON CERTAIN MY 1996-1998 PASSENGER VEHICLES BUILT AT THE KANSAS CITY, CUAUTITLAN ASSEMBLY PLANTS OR ON MY 1999 PASSENGER VEHCLES BUILT AT THE AUTOMOTIVE ALLIANCE INTERNATIONAL ASSEMBLY PLANTS, THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. THE DAMAGE COULD, OVER TIME, CAUSE INCREASED RESISTANCE IN THE CONNECTOR AND, DUE TO SUBSEQUENT TERMINAL RELAXATION, RESULT IN AN OPEN CIRCUIT CONDITION.

Risk. THE OPEN CIRCUIT COULD LEAD TO ELECTRICAL ARCING THAT COULD MELT THE CONNECTOR HOUSING MATERIAL CREASING THE POTENTIAL FOR A FIRE.

Remedy. DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS. OWNER NOTIFICATION BEGAN AUGUST 29, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT FORD AT 1-800-392-3673.

Visibility › Defroster/Defogger/Hvac System › Windshield › Electrical Heating Element01I009000
Filed Jul 9, 2001566,979 vehiclesFord Motor Company

Defect. THIS IS NOT A SAFETY RECALL IN ACCORDANCE WITH THE SAFETY ACT. HOWEVER, IT IS DEEMED A SAFETY IMPROVEMENT CAMPAIGN BY THE AGENCY. VEHICLE DESCRIPTION: 1995-1997 FORD CONTOUR AND MERCURY MYSTIQUE VEHICLES. THE HEATER BLOWER RESISTOR COULD OVERHEAT CAUSING THE ATTACHED ELECTRICAL CONNECTOR TO MELT.

Risk. THIS COULD CREATE THE POTENTIAL FOR A FIRE.

Remedy. FORD WILL PROVIDE ADDITIONAL WARRANTY COVERAGE FOR THE HEATER BLOWER SWITCH FOR 10 YEARS FROM ORIGINAL DATE OF SALE OF THE VEHICLE OR 150,000 MILES, WHICHEVER COMES FIRST. DEALERS WILL INSTALL A NEW HEATER BLOWER RESISTOR AND A NEW WIRE JUMPER HARNESS FREE OF CHARGE.

Engine and Engine Cooling00V367000
Filed Nov 6, 2000262,559 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: 1995 PASSENGER VEHICLES EQUIPPED WITH THE 2.0L AND 2.5L ENGINES, AND 1996 VEHICLES EQUIPPED WITH 2.5L ENGINES. TIGHTENING OF THE ENGINE COOLING FAN MOTOR BEARINGS, UP TO AND INCLUDING MOTOR STALL, CAN RESULT IN INCREASED MOTOR TORQUE AND HIGHER THAN NORMAL MOTOR CURRENT AND ACCOMPANYING HIGH MOTOR TEMPERATURES.

Risk. OVERHEATING OF THE COOLING FAN MOTOR DUE TO EXCESSIVE CURRENT CAN RESULT IN SMOKE AND ODORS FROM BEARING GREASE, INSULATION AND OTHER INTERNAL MOTOR COMPONENTS. IF ELECTRICAL CURRENT CONTINUES TO BE APPLIED TO THE MOTOR, INTERNAL MOTOR COMPONENTS COULD IGNITE POSSIBLY IGNITING OTHER ENGINE COMPARTMENT COMPONENTS.

Remedy. DEALERS WILL INSTALL A POSITIVE TEMPERATURE COEFFICIENT DEVICE IN-LINE WITH EACH FAN MOTOR. FORD WILL ALSO EXTEND THE WARRANTY ON THE ENGINE COOLING FAN ASSEMBLY TO A TOTAL OF 8 YEARS OF SERVICE OR 100,000 MILES FROM THE WARRANTY START DATE, WHICHEVER OCCURS FIRST. IF THE VEHICLE ALREADY HAS MORE THAN 100,000 MILES, THIS COVERAGE WILL LAST UNTIL JULY 31, 2001.

Service Brakes, Hydraulic › Foundation Components00V075000
Filed Mar 9, 2000436,200 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES NOT EQUIPPED WITH THE ANTI-LOCK BRAKING SYSTEM (ABS). A PRESSURE CONSCIOUS REDUCING VALVE (PCRV) IN THE REAR BRAKES MAY BE SUBJECT TO CORROSION AND RESULT IN MALFUNCTION, WHEN OPERATED IN AREAS THAT USE SALT COMPOUNDS ON THE ROADWAY FOR DE-ICING OR DUST CONTROL.

Risk. IF BOTH PCRV'S MALFUNCTION, VEHICLE HANDLING COULD BE ADVERSELY AFFECTED DURING BRAKING AS A RESULT OF THE REAR WHEELS LOCKING, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSTALL IMPROVED PCRV'S IN THE REAR BRAKE SYSTEM. THIS RECALL WAS EXPANDED IN SEPTEMBER 2000 TO INCLUDE 1999 AND 2000 FORD CONTOUR, MERCURY MYSTIQUE AND COUGAR VEHICLES.

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap99V247000
Filed Sep 13, 199922,324 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FUEL FILLER PIPE VENT HOSE MAY HAVE LESS THAN THE INTENDED LEVEL OF OZONE RESISTANCE, WHICH COULD RESULT IN THE HOSE BECOMING BRITTLE AND CRACKING.

Risk. A CRACKED HOSE COULD RESULT IN FUEL LEAKAGE WHEN THE VEHICLE IS BEING FUELED.

Remedy. DEALERS WILL INSTALL A FUEL FILLER VENT HOSE CONTACTING THE APPROPRIATE BLEND OF PVC AND NITRILE RUBBER.

Exterior Lighting › Headlights › Switch99V103000
Filed May 5, 1999605,581 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE TERMINALS AT THE HEADLIGHT SWITCH AND WIRING HARNESS CONNECTOR CAN EXPERIENCE HEAT DAMAGE AS A RESULT OF OVERHEATING.

Risk. THE DAMAGE COULD RESULT IN DISTORTION OF THE TERMINAL CAUSING AN OPEN CIRCUIT IN THE INSTRUMENT PANEL ILLUMINATION, PARKING LAMP, AND TAIL LAMP CIRCUITS.

Remedy. DEALERS WILL INSTALL A HEADLAMP SWITCH WIRING CONNECTOR CONTAINING BRONZE TERMINALS AND AN INSPECTION, AND REPLACEMENT IF NECESSARY, OF THE HEADLAMP SWITCH.

Power Train › Automatic Transmission › Lever and Linkage › Floor Shift98V233000
Filed Sep 18, 1998175,000 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES. THE FLOOR SHIFT AUTOMATIC TRANSMISSION CONTROL CAN BE DAMAGED IF SUBJECTED TO CERTAIN INTERIOR CLEANING PRODUCTS. THE GEAR POSITION INDICATOR CAN DETERIORATE AND NOT CORRECTLY INDICATE THE ACTUAL GEAR POSITION.

Risk. THIS CONDITION CAN RESULT IN INCORRECT GEAR SELECTION.

Remedy. DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FLOOR SHIFT CONTROL.

Vehicle Speed Control › Cables97V225000
Filed Dec 8, 199738,000 vehiclesFord Motor Company

Defect. VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH THE TRACTION CONTROL OPTION. THE THROTTLE CABLES WERE DAMAGED DURING VEHICLE ASSEMBLY LEADING TO FRAYING OR SEPARATION OF THE THROTTLE CABLE.

Risk. THIS CONDITION COULD PREVENT THE ENGINE FROM RETURNING TO IDLE.

Remedy. DEALERS WILL REPLACE THE THROTTLE CABLE WITH A REVISED DESIGN THAT IS LESS SUSCEPTIBLE TO BENDING OR KINKING DURING INSTALLATION.

Showing 10 of 11 campaigns, newest first.

What owners reported

Newest filings
Air BagsCrash1 injured
Filed Sep 20, 2021120,000 milesOH

The contact owned a 1996 Ford Contour. The contact stated that while driving at 25 mph, going downhill, the vehicle hit black ice, then crashed into a parked vehicle. The air bags deployed and detached upon impact, slicing the contact's head open, snapped his fifth and sixth vertebrae, and the seatbelt fractured his ribs. The police were called to the scene of the collision. The police officer informed the contact that the air bag had detached from the steering wheel and was in the rear passenger seat. A police report was filed. The contact was transported to the hospital for injuries sustained. The vehicle was towed to a tow yard and deemed totaled. The dealer and manufacturer were not made aware of the failure. The failure mileage was approximately 120,000.

Electronic Stability Control (esc)
Filed Dec 17, 2018150,000 milesWA

MY CAR WAS RECALLED IN 2001. THE PAST 6 MO MY ELECTRICAL SYSTEM SMELLS LIKE ITS BURNING OR SOMETHING MELTING. ALMOST LIKE ITS GOING TO CATCH ON FIRE

Electrical System
Filed May 25, 2017TX

THE WIRE HARNESS MOTOR, TRANSMISSION AND FUEL INJECTION ARE BAD ,AND WAS STATIONARY 5 YEAR AGO LIKE MANY MANY MANY CONTOURS AND MISTYQUES IN MY COUNTRY , I NEED A SOLUTION PLEASE, COUSE RESPONSABILITY IS FROM FORD COMPANY IN ALL THE WORLD. THANK YOU. I AM IN MEXICO.

Electrical SystemFire
Filed May 10, 2016100,000 milesAL

TL* THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT WHILE ATTEMPTING TO START THE VEHICLE, IT WOULD FAIL TO START DUE TO A MELTED WIRE IN THE ENGINE. IN ADDITION, THE CONTACT STATED THAT THE ODOMETER FAILED TO PROVIDE THE ACCURATE READING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Electrical System
Filed Oct 17, 201558,606 milesWA

CAR WAS PURCHASED FROM A USED CAR DEALER ON 8/11/15. THE CAR HAS 58606 MILES ON IT. THE TRANSMISSION HAD TO BE REPLACED DUE TO ELECTRICAL ISSUES CAUSED BY A FAULTY WIRING HARNESS. WIRING HARNESS WAS UNDER THE OWNER NOTIFICATION AND NOT REPAIRED. FORD HAS NOT OFFERED ANY TYPE OF ASSISTANCE AND MECHANIC SAYS THE CAR IS A FIRE HAZARD AND HARNESS HAS TO BE REPLACED. CONTACTED FORD WHO SAID THE CAR WAS NOT UNDER ANY TYPE OF RECALL AND THEY NO LONGER MAKE THE PART.

Electrical System
Filed Oct 7, 201568,000 milesPA

TL* THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE TAILLIGHT AND FRONT PANEL FAILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 68,000.

Steering
Filed Sep 10, 201320,000 milesSC

CORROSION UNDER THE CAR (POLICE INCEPTOR ). CAR WAS PURCHASE FROM A LOCAL DEALER IN BAMBERG, SC THAT SELL MANY CROWN VICTORIAS. HE INDICATED MY CAR CAME FROM UP NORTH, PENNSYLVANIA. *TR

Electrical System
Filed Jun 12, 201380,000 milesKY

I PURCHASED A USED 1996 FORD CONTOUR FOR MY GRANDDAUGHTER AND AFTER A FEW DAYS THE CHECK ENGINE LIGHT CAME ON. MY MECHANIC DIAGNOSED THE PROBLEM AND FIXED IT. A FEW MILES DOWN THE ROAD IT CAME BACK ON. AFTER FURTHER DIAGNOSTICS IT WAS FOUND THAT THE ENGINE WIRING HARNESS WAS BAD. THE INSULATION ON THE WIRES WAS FLAKING OFF AND IN ONE SPOT THE WIRE BUNDLE COVERING HAD MELTED. RESEARCH ON LINE SHOWED THAT FORD HAD A RECALL ON THIS PROBLEM (99M03) AND EXTENDED THE RECALL FOR 10 YEARS. IN AN ATTEMPT TO REPAIR THE PROBLEM WITH A DIFFERENT WIRING HARNESS HAS PROVED TO BE A LOOSING BATTLE I CONTACTED FORD AND THEY SAID THAT THEY NO LONGER BUILD THIS PART AND THAT THEY HAD NO PARTS IN STOCK THROUGHOUT THE USA. I TRIED SALVAGE YARDS AND THERE ARE NO GOOD PARTS OUT THERE. HOW CAN A USED CAR LOT SELL CARS WITHOUT LOOKING INTO SAFETY RECALLS ON THE VEHICLES. I HAVE NO RECOURSE BUT TO JUNK THE CAR AND TAKE A $3000 LOSS. IS THERE ANY HELP OUT THERE? *TR

Electrical SystemFire
Filed Oct 31, 2012148,000 milesOH

MY CAR HAD BEEN HAVING MANY ISSUES .FIXING WHAT WE THOUGHT WERE THE PROBLEM WE FOUND THAT THE ELECTRICAL CONNECTED TO THE COOLING FAN WAS MELTED AS WELL AS MANY PROBLEMS IN WIRE HARNESSES IN FRONT OF ENGINE.. IT IS VERY APPARENT THE WIRING IS DEFECTIVE AND CAUSED MELTING N BURN WIRES THROUGHOUT THE WIRING SYSTEM. I HAVE HAD 4 MECHANICS LOOK AT IT AND WAS TOLD BY ALL THAT THIS MAKE N MODEL IS VERY WELL KNOWN FOR THIS ELECTRICAL ISSUE. *TR

Electrical SystemFire
Filed Aug 9, 201162,922 milesFL

TL* THE CONTACT OWNS A 1996 FORD CONTOUR. WHILE PARKED, THE CONTACT SMELLED SMOKE AND NOTICED FLAMES NEAR THE REAR OF THE RADIO AND THE CENTER COLUMN THAT DIVIDED THE FRONT AND REAR DRIVER SIDE DOORS. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES HERSELF. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 01V230000 (ELECTRICAL SYSTEM) THAT COULD POSSIBLY HAVE BEEN RELATED TO THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT STATED THE FAILURE AFFECTED THE EXTERIOR LIGHTING AND INTERIOR LIGHTING OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,922.

Electrical System
Filed Apr 4, 2011130,000 milesMI

TL*THE CONTACT OWNS A 1996 FORD CONTOUR. WHILE OPERATING THE VEHICLE IN REVERSE, THE CONTACT NOTICED THAT THE VEHICLE LOST POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE WIRING HARNESS WAS CORRODED AND CRACKED. THE MECHANIC CONFIRMED THAT THE VEHICLE NEEDED TO BE REPAIRED. THE VEHICLE WAS INCLUDED IN RECALL NUMBER: 01V230000 (ELECTRICAL SYSTEM); HOWEVER, SINCE THE RECALL HAD EXPIRED THE DEALER WAS NOT WILLING TO OFFER ANY ASSISTANCE. THEY ADVISED THE CONTACT TO LOCATE A WIRING HARNESS AT A JUNK YARD FOR INSTALLATION. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED DUE TO THE COST. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. UPDATED 5/2/11 *CN UPDATED 1/11/11 *CN

Vehicle Speed Control
Filed Aug 26, 201091,000 milesNY

TL* THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT THE VEHICLE WOULD INDEPENDENTLY ACCELERATE WHEN DRIVING WITH THE CRUISE CONTROL ACTIVATED AT VARIOUS SPEEDS. THE CONTACT STATED THAT THE FAILURE STARTED INTERMITTENTLY BUT PROGRESSIVELY BECAME WORSE OVER TIME. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGE WAS 91,000.

Suspension › Front
Filed Aug 17, 2010FL

I PRINTED OUT ALL OF THE RECALLS ON 1996, FORD CONTOUR BUT WHEN I WENT TO THE FORD PLACE THEY SAID THE RECALLS ARE NOT ON MY PARTICULAR CAR. SO IS THAT SO? THAT CARS ARE MADE IN BATCHES AND ONLY CERTAIN BATCHES ARE RECALLED. I HAVE A 1996 FORD CONTOUR, 4 CYLINDER MOTOR. THAT DOES HAVE ALL OF THE PROBLEMS ON THE RECALL LIST FOR MY CAR. *TR

Exterior Lighting › Headlights › SwitchFire
Filed Jan 5, 2010180,000 milesTX

TL*THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT THE PLUG ON THE HEADLIGHT SWITCH OVERHEATED AND MELTED THE WIRE IN THE PLUG. HE HAD TO DISCONNECT THE BATTERY EVERY TIME HE GOT OUT OF THE VEHICLE BECAUSE IT CAUSED A FAILURE WITHIN THE PARKING LIGHTS. THE PLUG AND HEADLIGHT SWITCH NEEDED TO BE REPLACED. HE FOUND RECALL 99V103000 ONLINE AND WAS TOLD BY BOTH THE MANUFACTURER AND THE DEALER THAT HIS VEHICLE WAS NOT INCLUDED. THE VEHICLE HAD NOT BEEN REPAIRED TO-DATE. THE CURRENT MILEAGE WAS APPROXIMATELY 183,000. THE FAILURE MILEAGE WAS APPROXIMATELY 180,000.

Electrical System
Filed Aug 23, 2009NC

I HAVE A FORD CONTOUR (1996 SPORT W/2.5 V6..NEARLY ALL OF THE WIRING UNDER THE HOOD EITHER HAS BROKEN OR NO INSULATION ON IT. SOME TIMES THE TEMPERATURE LIGHT COMES ON...TODAY THE ELECTRIC COOLING FAN SMOKED THEN BLEW A FUSE. I'VE NEVER SEEN WIRING LIKE THIS. I EXPECT BETTER FROM FORD THAN THIS..THIS CAR JUST TURNED OVER TO 72000 MILES....THIS CAR IS A TOTAL FIRE HAZARD.....I'VE OWNED FORD CARS AND TRUCKS ALL MY LIFE BUT IF NOTHING CAN BE DONE ABOUT THIS CAR IT WILL BE THE LAST FORD I BUY..THIS WIRING SHOULD BE AGAINST THE LAW. I WONDER IF THE SAFETY TEAM KNOWS ABOUT THIS. *TR

Visibility
Filed Aug 3, 2009130,000 milesUT

BLOWER MOTOR FAILURE. THE BLOWER CONTROLS THE DEFROSTER AND HEATER. THE FAILURE RESULTS IN FOG, FROST ETC SO VISIBILITY IS GREATLY LIMITED. IF ONE CAN SEE WELL AN ACCIDENT IS POSSIBLE. *TR

Electrical System
Filed Feb 27, 2009109,688 milesWA

TL*THE CONTACT OWNS A 1996 FORD CONTOUR. WHILE DRIVING 55 MPH, THE CONTACT SMELLED A BURNING ODOR AND NOTICED SMOKE EMANATING FROM THE INSTRUMENT PANEL. AFTER CLOSE INSPECTION, HE NOTICED THAT THE BLOWER SWITCH AND ALL ASSOCIATED WIRING WERE MELTED. THE DEALER WOULD NOT ASSUME RESPONSIBILITY BECAUSE THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 01V230000 (ELECTRICAL SYSTEM). THE MANUFACTURER WOULD NOT ASSIST AND THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 109,688. 4/01/09 *NJ FORD STATED THE VEHICLE WAS DIAGNOSED BEFORE IT LEFT THE FACTORY AND THEY REFUSED TO REIMBURSE THE CONSUMER. UPDATED 04/07/09. *JB

Electrical System
Filed Jan 28, 2009103,000 milesTN

TL*THE CONTACT OWNS A 1996 FORD CONTOUR. THE CONTACT STATED THAT THE WIRING HARNESS WAS MALFUNCTIONING, WHICH CAUSES THE CHECK ENGINE INDICATOR TO ILLUMINATE ON THE INSTRUMENT PANEL, ENGINE FAILURE, AND ELECTRICAL FIRES UNDER THE HOOD. HE HAS BEEN REPAIRING THE FAILURE HIMSELF, BUT THE WIRING HARNESS CONTINUES TO MALFUNCTION. THE DEALER STATED THAT THERE WERE NO RECALLS RELATED TO THE FAILURE AND THE REPAIR WOULD COST $1,500. THE MANUFACTURER STATED THAT THEY WOULD NOT REPAIR THE VEHICLE. THE FAILURE MILEAGE WAS 103,000.

Fuel System, Gasoline
Filed Jan 20, 2009FL

WAS FILLING UP MY FUEL TANK AND JUST AS THE PUMP CLICKED OFF GASOLINE STARTED POURING OUT FROM THE TOP OF THE TANK AND IT STILL DOES IT EVERYTIME I FILL IT UP I AM VERY CONCERNED BECAUSE IT IS A SEVERE FIRE HAZARD PLEASE HELP ME OUT. *TR

Vehicle Speed Control
Filed Aug 2, 2008121,562 milesWI

SEVERAL TIMES DURING THE PAST 3 MONTHS THE GAS PEDAL/ACCELERATOR SEEMED TO "STICK" OR RACE AND I COULD NOT GET THE CAR TO IDLE TO BACK DOWN UNTIL I PUT IT IN GEAR. JULY 3, WHILE DRIVING IN BUSY TRAFFIC, THE ACCELERATOR/GAS PEDAL WENT TO THE FLOOR AND FORTUNATELY I WAS ABLE TO STEER THE CAR AROUND A CORNER TO THE SIDE OF THE ROAD. THE POLICE WERE ABLE TO PUSH THE CAR INTO A CAR REPAIR PLACE WHERE THE MECHANIC SUGGESTED I CALL FORD ABOUT A RECALL. THE SPEED CONTROL CABLE HAD JUST SNAPPED RIGHT OFF! I CALLED FROM THE REPAIR PLACE AND FORD SAID THERE WAS NO RECALL ON MY VIN VEHICLE. I HAD THE CAR TOWED TO MY HOME AS I WAS LEAVING TOWN THE NEXT DAY. I HAVE RETURNED NOW AND AFTER SEARCHING YOUR SITE HAVE FOUND WHAT SEEMS TO BE THE RECALL FOR THE VERY PROBLEM I HAVE WITH MY 1996 FORD CONTOUR. I CALLED A FORD DEALERSHIP AND WAS TOLD MY VIN DID NOT HAVE THE RECALL PROBLEM. WHAT IS MY NEXT STEP, PLEASE? LUCY HOCKING [email protected] 414-541-2326 414-520-8323 MAKE : FORD MODEL : CONTOUR YEAR : 1996 MANUFACTURER : FORD MOTOR COMPANY MFR'S REPORT DATE : DEC 03, 1997 NHTSA CAMPAIGN ID NUMBER : 97V225000 COMPONENT: VEHICLE SPEED CONTROL:CABLES POTENTIAL NUMBER OF UNITS AFFECTED : 38000 SUMMARY: VEHICLE DESCRIPTION: PASSENGER VEHICLES EQUIPPED WITH THE TRACTION CONTROL OPTION. THE THROTTLE CABLES WERE DAMAGED DURING VEHICLE ASSEMBLY LEADING TO FRAYING OR SEPARATION OF THE THROTTLE CABLE. CONSEQUENCE: THIS CONDITION COULD PREVENT THE ENGINE FROM RETURNING TO IDLE. *TR

20 of 563 complaints, reproduced as filed.

Across model years

Worst on record: 1995
YearComplaintsRecallsFiresDeathsAssessment
20014000Routine
2000199710Routine
1999419590Above average
199884612204Fatalities reported
19972188100Above average
1996 — this page56311240High concern
1995891126511Fatalities reported
199412000Routine
19933000Routine

Compare every Contour year →

Reading this record

A high number of complaints describe fires or crashes.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 14, 2008. Source: NHTSA Office of Defects Investigation.