Page 3 of 12 · complaints 101–150 of 563

1996 Ford Contour complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 1996 record →

Electrical System
Filed May 3, 2003FL

WHILE NORMALLY DRIVING AT 35 MILE'S PER HOUR, THE CAR SUDDENLY STALLED. 10 MINUTES LATER STARTED NORMALLY. JUST IN CASE I TOOK THE CAR TO MECHANIC BECAUSE 20 MINUTES LATER I STARTED TO NOTICED AN ODOR, LIKE BURNED PLASTIC. THIS MORNING THE MECHANIC CALLED ME AND ASKED ME TO STOP BY THE SHOP, HE SHOWED ME THE FUSE BOX AND THE ELECTRICAL CABLES (HARNESS) THAT ARE CONNECTED TO THE BOX, 75% OR MORE ARE WITHOUT INSULATION (CRACKED OR THE INSULATION IS GONE). ACCORDING TO HIM I WAS JUST LUCKY, FORD DO NOT OFFER A COMPLETE ELECTRICAL HARNESS AS A PART, AND THE ONLY SOLUTION IS TO SEARCH FOR ONE IN A JUNK YARD, BESIDES IS A COSTLY ELECTRICAL JOB REPLACING THE WIRES. I AM GOING TO CONTACT FORD BECAUSE AS A CONSUMER I THINK THAT THERE IS A DEFECT WITH THE MENTIONED VEHICLE.*JB

Visibility › Power Window Devices and Controls
Filed Apr 21, 2003141,998 milesGA

HAD THE DRIVERS SIDE POWER WINDOW REPAIRED TODAY, AS WELL AS PASSENGER FRONT SIDE WINDOW REPAIRED IN JULY 2002. BOTH WINDOW REGULATORS HAD TO BE REPLACED AT A COST OF APPROXIMATELY $700 FOR BOTH. THE MECHANICS INFORMED ME THIS IS A VERY COMMON PROBLEM WITH THIS VEHICLE, WHICH WOULD SEEM TO SHOW A MAJOR MANUFACTURER DEFECT. PLEASE PURSUE A RECALL REPAIR ON THIS VEHICLE SO CUSTOMERS CAN BE PROPERLY COMPENSATED.*JB

Structure
Filed Apr 20, 2003PA

WET/LEAKING TRUNK. ALSO LEAKING FROM TRUNK TO BACK SEAT. CAN'T LOCATE WHERE THE LEAK IS COMING FROM. *JB

Electrical System
Filed Apr 17, 2003NC

THE CONSUMERS VEHICLE EXPERIENCED SYMPTOMS OF RECALL 01-V-230-0000. RECALL DEESCRIPTION: PASSENGER VEHICLES. THE ROUGH SURFACE OF THE HEATER BLOWER RESISTOR'S STAINLESS STEEL BLADES CAN DAMAGE THE COPPER SURFACE OF THE WIRING HARNESS CONNECTOR. *NLM

Seat Belts › Rear/Other
Filed Apr 10, 2003FL

THE REAR SAFETY BELTS DID NOT FUNCTION PROPERLY, THE LEFT REAR BELT BUCKLE DID NOT LOCK INTO THE LATCH PLATE WHEN CONNECTED AND THE RIGHT REAR BELT ONLY PULLED FAR ENOUGH FROM HOUSING TO COVER A SMALL CHILD. *JB

Structure › Body
Filed Apr 1, 2003NJ

THE PAINT ABOVE THE WINDSHIELD STARTED TO CRACK. * MR THE CONSUMER FELT THE WINDOW MAY SEPARATE FROM THE STRUCTURE AND THE ROOF MAY RUST. SCC *JB

Engine and Engine Cooling
Filed Mar 4, 2003OH

THE ENGINE HEAD GASKET FAILED CAUSING THE ENGINE TO STOP WORKING. *NLM

Exterior Lighting › Headlights › Switch
Filed Jan 21, 200392,000 milesNY

THE HEADLIGHT SWITCH MALFUNCTIONED AND CAUSED THE TAIL LIGHTS AND INSTRUMENT PANEL LIGHT TO GO OUT WITHOUT WARNING. THE VEHICLE WAS RECALL ONCE FOR THIS PROBLEM AND REPAIRED BUT THE PROBLEM HAS REOCURRED. MANUFACTURER STATED SINCE THE RECALL WAS REPAIRED ONCE, THEY WILL NOT REPAIR IT AGAIN FREE OF CHARGE. *PH *NLM

Air Bags1 injured
Filed Jan 19, 200384,327 milesNC

BOTH DRIVER AND PASSENGER SIDE AIRBAGS DEPLOYED FOR NO APPARENT REASON

Service Brakes, Hydraulic › Foundation Components › Disc › Caliper
Filed Jan 3, 200395,000 milesID

THE CALIPERS ON THE FRONT DISK BRAKE SYSTEM TEND TO WANT TO ROLL INWARD OFF OF THE ROTORS ON BOTH SIDES OF THE VEHICLE. THIS HAS HAPPENED TWICE TO DATE. VEHICLE: 1996 FORD CONTOUR

Power Train › Automatic Transmission
Filed Jan 2, 2003128,000 milesCA

TRANSMISSION HAS FAILED REPEATEDLY EVEN AFTER COMPLETE REBUILD. HAVE ALSO HAD TREAD SEPARATION IN TIRES ON 5 SEPARATE OCCASIONS

Exterior Lighting › Headlights › Switch
Filed Dec 17, 2002110,000 milesPA

HEADLIGHT SWITCH TERMINALS AND WIRING HARNESS TERMINALS EXPERIENCED HEAT DAMAGE. THE INSTRUMENT PANEL, TAIL LIGHTS AND PARKING LIGHTS FAILED. ROBIN FORD DEALER, 100 N. MCDADE BLVD, GLENOLDEN, PA INDICATED THAT THERE IS A RECALL FOR THIS PROBLEM ON THE 96 FORD CONTOUR BUT MY VIN DOES NOT APPLY TO THE RECALL. MY VIN IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Exterior Lighting › Headlights
Filed Dec 11, 2002CA

THE FRONT HEAD LAMPS TO MY CONTOUR HAVE CLOUDED OVER (ON THE INSIDE) AND DO NOT ALLOW THE LAMPS TO PUT OUT MUCH LIGHT. THIS IS A PRETTY BAD SAFETY HAZARD IN THE EVENING. IT HAS BEEN GETTING WORSE OVER THE PAST YEAR OR TWO - TO WHERE I NEED TO REPLACE THEM. THE DEALER NOTED THAT THIS WAS A COMMON PROBLEM CAUSED BY A HEAD LAMP SEAL FAILURE, BUT IT WAS NOT A WARRANTY OR RECALL ISSUE. COST IS $250 FOR PARTS PLUS LABOR. IF THIS IS A KNOWN SAFETY ISSUE FOR FORD SERVICE STAFF, WHY IS IT IGNORED BY FORD? YOUR DATABASE SHOWS OTHER COMPLAINTS OF THIS ISSUE. DT

Service Brakes, Air › Antilock
Filed Nov 9, 2002UT

BRAKES & ROTORS. DT

Engine and Engine Cooling › Engine › Gasoline
Filed Nov 4, 2002NV

WHILE DRIVING THE VEHICLE AT 50 MPH ENGINE STALL. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION AS PER CONVERSATION. MR

Air BagsCrash3 injured
Filed Nov 4, 2002CA

NO SUMMARY. DT

Fuel System, Other › Delivery
Filed Oct 28, 2002PA

CONSUMER NOTICE, THE DASH BOARD DEFROSTER DUCT AIR VENT IS CRACKED AND INOPERABLE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS

Engine and Engine Cooling › Engine › Gasoline
Filed Oct 27, 2002TX

PROBLEM APPEARS TO BE ELECTRICAL, CHANGE ALTERNATOR-AND THIS IS NOT PROBLEM. DT

Exterior Lighting › Turn Signal › Flasher Unit
Filed Oct 15, 2002LA

THE TURN SIGNALS DO NOT FLASH AND THE STEARING WHEEL COLUMN SMOKES WHEN THE FLASHER IS IN PLACE. MR

Engine and Engine Cooling › Cooling System
Filed Oct 14, 2002FL

MR

Engine and Engine Cooling › Cooling System
Filed Sep 11, 2002MA

WIRING TO COOLING SYSTEM MELTED. ALSO, EACH TIME CONSUMER TAKES VEHICLE TO DEALER SHE IS TOLD THAT NOTHING IS WRONG WITH VEHICLE. *AK

Equipment › Appliance › Air Conditioner
Filed Aug 27, 2002AZ

TOOK VEHICLE TO DEALER TO HAVE AIR CONDITIONER SERVICED, AND THE PRODUCT THAT WAS USED CAUSED A LARGE PROBLEM IN AIR CONDITIONING UNIT. A LEAK HAS DEVELOPED. *AK *YH

Visibility › Power Window Devices and Controls
Filed Aug 22, 2002IN

ALL POWER WINDOWS ARE OFF TRACK, CONSUMER UNABLE TO PUT WINDOWS DOWN. *AK THIS VEHICLE HAS BEEN EXPERIENCING PROBLEMS SINCE PURCHASE. *JG

Engine and Engine Cooling
Filed Aug 22, 2002IN

TEMPERATURE GAUGE CONSTANTLY SHOWS VEHICLE IS OVERHEATING, WHEN IN FACT IT IS NOT.*AK

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Aug 22, 2002IN

WHEN MAKING SHARP TURNS IN EITHER DIRECTION, HORN WILL SOUND ON ITS OWN. CONSUMER HAS DISCONNECTED FUSE.*AK JLG

Unknown or Other
Filed Aug 22, 2002IN

ENGINE CHECK LIGHT HAS COME ON. VEHICLE HAS NOT BEEN EXAMINED BY DEALER.*AK

Engine and Engine Cooling › Cooling System
Filed Aug 16, 2002OH

WHILE DRIVING 65 MPH, ENGINE WENT FROM NORMAL TO RED HOT IN TEMPERATURE. VEHICLE WAS TOWED TO DEALERSHIP AND FOUND PLASTIC WATER PUMP FAN HAD BROKEN INTO PIECES. *TT

Engine and Engine Cooling › Cooling System › Fan
Filed Jul 30, 2002AL

WIRES FROM THE COOLING FAN ARE MELTING TOGETHER AND CAUSING ENGINE TO OVERHEAT. DEALER NOTIFIED.*AK

Steering › Hydraulic Power Assist System
Filed Jul 29, 2002WI

WHILE ATTEMPTING TO MAKE A RIGHT TURN STEERING WHEEL WAS HARD TO TURN. BRAKE PEDAL WAS HARD. CONSUMER RESTARTED VEHICLE, AND VEHICLE WENT BACK TO NORMAL. CONSUMER FEELS IT IS DANGEROUS TO LOSE POWER. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Cooling System
Filed Jul 18, 2002FL

THE ORIGINAL WATER PUMP ON THIS ENGINE HAS A PLASTIC IMPELLER WHICH IS PRONE TO FAILURE. I HAVE TALKED TO SEVERAL OWNERS OF THIS SAME CAR WHO EXPERIENCED THIS IDENTICAL PROBLEM. I BELIEVE THE WATER PUMP DESIGN IS DEFECTIVE.*AK

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor
Filed Jul 17, 2002CT

THIS CAR IS ONLY 6 YEARS OLD. HAS HAD CATALYTIC CONVERTER FAILURE IN 2000. EXTENDED WARRANTY EXPIRED AT 87,750 MILES, 1,250 MILES AGO. CONTACTED FORD MOTOR CO. AND WAS TOLD THEY WOULD NOT STAND BEHIND THIS DEFECT. I WAS HOPING YOU COULD HELP.

Electrical System › Wiring › Front Underhood
Filed Jul 11, 2002CA

A FAILURE IN WIRING HARNESS RESULTED IN WIRES OVERHEATING, DAMAGING WIRING HARNESS. FORD CUSTOMER RELATIONS ARE NEGLECTING SERVICE BASED ON A LETTER FROM THEM WITH A MILEAGE RESTRICTION OF 100,000 MILES. PLEASE DESCRIBE DETAILS.*AK

Unknown or Other
Filed Jul 4, 2002GA

CHECK ENGINE LIGHT STAYS ON, REPLACED O2 SENSOR WITH LIGHT RETURNING ON. *AK

Suspension › Front
Filed Jun 28, 2002MD

THIS CAR IS A LEMON - IT IS NOT SAFE. *AK

Power Train › Automatic Transmission
Filed Jun 24, 2002NJ

THE FRONT PART OF THE VEHICLE MAKES A DRAGGING SOUND WHILE DRIVING. THE DEALER INDICATED THERE WAS AN INTERNAL TRANSMISSION PROBLEM. *YH THE SERPENTINE BELT WAS REPLACED. UPDATED *JB

Exterior Lighting › Turn Signal › Switch
Filed Jun 14, 2002NE

MULTI-FUNCTION TURN SIGNAL SWITCH IN THE STEERING COLUMN FAILED AND CAUSED BRAKE LIGHTS TO FAIL. THE PART # IS: SW-5042.*AK

Seat Belts › Front › Retractor
Filed Jun 6, 2002CA

BOTH REAR SEAT BELTS FAILED TO EXTEND OUTWARD WITH ONE OF THE SEAT BELT RETRACTORS TRAPPING A CHILD AT ONE POINT. SECOND FAILURE WAS THAT SEAT BELT BUCKLES/LATCHES HAVE FALLEN APART. REAR SEAT BELTS WERE NOT USABLE AT ALL EXCEPT MIDDLE LAP BELT. PLEASE DESCRIBE DETAILS.*AK

Power Train › Automatic Transmission
Filed May 13, 2002GA

TORQUE CONVERTER FAILED IN JANUARY, 2001, CAUSING DAMAGE TO THE AUTOMATIC TRANSMISSION WHICH REQUIRED REPLACEMENT AT A COST OF $2,600. FIVE MONTHS LATER, THE TORQUE CONVERTER AGAIN REQUIRED REPLACEMENT. REPLACED WITH FORD PARTS. NOW IN APRIL, 2002, THE TRANSMISSION AGAIN CAUSED PROBLEMS WITH STALLING IN TRAFFIC, OVERDIRVE LIGHT FLASHING, VERY ROUGH SHIFTING. DIAGNOSTICS INDICATE THE TORQUE CONVERTER CAME APART AND DAMAGED THE AUTOMATIC TRANSMISSION AGAIN. REPLACEMENT COST WILL BE $2,400.*AK

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Apr 23, 2002OH

VEHICLE WAS TAKEN IN FOR RECALL # 99 V 103 000 FOR THE HEAD LIGHTS. HEADLIGHTS AND WIRING HARNESS WERE REPLACED. A MONTH LATER , HEADLIGHTS AND TAIL LIGHTS AND ALL DASH LIGHTS WENT OUT. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 22, 2002FL

ENGINE PROBLEMS CAUSING VEHICLE TO STOP WHILE IN PROCESS.*AK

Engine and Engine Cooling › Engine › Gasoline
Filed Apr 18, 2002NC

THE CONSUMER STATES THAT THE VEHICLE IS STALLING INTERMITTENTLY. THE DEALER HAS BEEN NOTIFIED. NLM

Fuel System, Gasoline
Filed Apr 18, 2002MO

CONSUMER STATES WHILE DRIVING THERE IS A GAS SMELL COMING INSIDE THE VEHICLE. CONSUMER FEELS ITS RELATED TO THE RECALL FOR THE FUEL VENT HOSE. DEALER HAS BEEN CONTACTED. NLM

Electrical System › Wiring › Fuses and Circuit Breakers
Filed Apr 9, 2002SC

WHILE DRIVING HEADLIGHTS/ TAIL LIGHTS, AND DASH LIGHTS COMPLETELY STOPPED WORKING, THERE WAS NO WARNING. TOOK VEHICLE TO DEALER. ALSO, VEHICLE HAS HAD THREE ALTERNATORS WITHIN THREE MONTHS. PROBLEM HAS NOT BEEN REMEDIED AS OF YET. PLEASE PROVIDE ANY FURTHER INFORMATION. *AK

Engine and Engine Cooling › Cooling System
Filed Apr 3, 2002MS

NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK

Suspension
Filed Mar 22, 2002GA

VEHICLE CONSTANTLY VIBRATED, WHEN COMING TO A STOP IT VIBRATED SO HARD AS IF IT WAS GOING THROW CONSUMER OUT OF THE CAR. MECHANIC INDICATED THIS WAS THE WAY VEHICLE WAS OPERATING. *AK

Latches/Locks/Linkages › Doors › Latch
Filed Mar 21, 2002DE

UPON SHUTTING DOOR ON DRIVER'S SIDE OF VEHICLE IT OPENED BACK UP. DOOR WOULD NOT LATCH OR LOCK. HAD TO HOLD DOOR TO DRIVE. DEALER CONTACTED. *AK *TT

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Mar 21, 2002OH

SHIFT LEVER DAMAGE, NO LONGER ABLE TO TELL WHAT GEAR IS SHIFTED TO, THERE IS A RECALL BUT THIS VEHICLE IS NOT AFFECTED DUE TO VIN. *AK

Exterior Lighting › Headlights › Switch
Filed Mar 15, 2002CA

CONSUMER RECEIVED A RECALL NOTICE AND MADE AN APPOINTMENT WITH THE DEALER TO HAVE REPAIRS, THE DEALER STATED THAT THE VEHICLE WAS NOT IN THEIR COMPUTER TO HAVE THIS WORK DONE, CONSUMER HAS PAID FOR THE REPAIRS. (99V10300) *YH

Electrical System
Filed Mar 12, 2002MI

ENGINE CHECK LIGHT AND BATTERY LIGHT ILLUMINATES.TOOK VEHICLE TO DEALER, AND HAD ELECTRICAL PROBLEM; REPAIRED BUT PROBLEM STILL EXISTS.*AK

Wheels › Lugs/Nuts/Bolts/StudsCrash
Filed Feb 27, 2002KY

ALL FOUR STUDS ON RIGHT FRONT TIRE, SHEARED OFF. RESULTING IN LOSS OF CONTROL OF VEHICLE AND TIRE TRAVELING LOOSE THROUGH TRAFFIC. TIRE COMPLETELY DESTROYED FRONT FENDER AND ROTOR ASSEMBLY WAS BROKEN WHEN CAR CAME CRASHING DOWN ONTO IT. STUDS SHOWED NO SIGNS THAT THEY HADN'T BEEN TIGHTENED TO SPECS. (ROUNDED OUT STUD HOLES ON RIMS OR ROUNDED OUT THREADS.) COMPLETE SIMUALTANOUS STUD FAILURE ON ALL FOUR STUDS. *AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 1996 Ford Contour → · Every Contour year → · How the figures are calculated →