Owners filed 45 complaints about this vehicle with federal regulators, most often about the service brakes, hydraulic › antilock/traction control/electronic limited slip. It has been recalled 2 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Tires › Tread/Belt
4
0
0
0
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip
4
2
0
0
Tires
3
0
0
0
Suspension
2
0
0
0
Steering › Hydraulic Power Assist › Pump
2
0
0
0
Service Brakes, Hydraulic
2
1
0
1
Power Train › Automatic Transmission
2
0
0
0
Fuel System, Gasoline › Delivery › Fuel Pump
2
0
0
0
Engine and Engine Cooling
2
0
0
0
Electrical System › Ignition
2
0
0
0
2 safety recalls
Part 573 reports
Equipment Adaptive/Mobility08V650000
Filed Dec 10, 20086 vehiclesRifled Air Conditioning Systems
Defect. RIFLED AIR CONDITIONING (RAC) IS RECALLING 6 MY 2001 CHEVROLET EXPRESS PRIVATE TRANSPORT, MY 2005 THOMAS BUILT FS65, MY 2006-2007 MONITOUR BUS, AND MY 2007 C-2 SCHOOL BUS VEHICLES BUILT ON FREIGHTLINER, AND GM CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 404, "PLATFORM LIFT INSTALLATIONS IN MOTOR VEHICLES." THE THRESHOLD WARNING SYSTEM MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER IN A CERTAIN SPOT WITHIN THE DEFINED THRESHOLD AREA.
Risk. THE USER OF THE LIFT COULD BE INJURED SHOULD THE LIFT MOVE UNINTENTIONALLY.
Remedy. RAC IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E095). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR RAC AT 1-800-627-1707.
Equipment Adaptive/Mobility08V649000
Filed Dec 9, 20086 vehiclesRifled Air Conditioning Systems
Defect. RIFLED AIR CONDITIONING (RAC) IS RECALLING 6 MY 2001 CHEVROLET EXPRESS PRIVATE TRANSPORT, MY 2005 THOMAS BUILT FS65, MY 2006-2007 MONITOUR BUS, AND MY 2007 C-2 SCHOOL BUS VEHICLES BUILT ON FREIGHTLINER, AND GM CHASSIS AND EQUIPPED WITH RICON PLATFORM STYLE WHEELCHAIR LIFTS. THESE LIFTS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 403,"PLATFORM LIFT SYSTEM ACCESSIBLE FOR MOTOR VEHICLES." THE ANTI-STOW INTERLOCK MAY NOT DETECT THE PRESENCE OF A WHEELCHAIR OR MOBILITY AID USER. THE PRESSURE SENSING SWITCH THAT DETECTS THE PRESENCE OF WEIGHT ON THE PLATFORM WAS NOT ADJUSTED TO THE NECESSARY SENSITIVITY LEVEL. THE LIFT COULD STOW EVEN THOUGH SOMEONE OR SOMETHING IS STILL ON THE LIFT.
Risk. A LIFT OCCUPANT CAN BE INJURED SHOULD THE LIFT BEGIN TO STOW UNINTENTIONALLY.
Remedy. RAC IS WORKING WITH RICON TO CORRECT THE WHEELCHAIR LIFTS FREE OF CHARGE (PLEASE SEE 07E097). OWNERS MAY CONTACT RICON AT 1-818-267-3000 OR RAC AT 1-800-627-1707.
What owners reported
Newest filings
Electrical System
Filed Nov 18, 2021FL
Vehicle shuts down during operation. I just saw there is a recall on your site saying same problem but mine didnt qualify. I have burned wires in harness to instrument panel. I found two wires at harness where code reader plugs into . O was able to ground them but now a couple months later same problem. I found burnt wires in harness and I cannot access to evaluate or replace. I've completed repairs myself, I am poor and dont know any honest affordable mechanics as I am capable of most reasonable repairs. I think my van falls under overheating panel warranty as described by this website. I still have 2 years of payments on van
Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited SlipCrash
Filed Feb 1, 201084,715 milesTN
ON FRIDAY JANUARY 29TH 2010 I WAS INVOLVED IN AN ACCIDENT. I REAR ENDED A SUV. MY 2001 CHEVROLET EXPRESS VAN WOULD NOT STOP DUE TO ANTI LOCK BRAKE FAILURE. WHEN I APPLIED THE BRAKES THE ANTI LOCK SYSTEM TOOK OVER AND THE BRAKE PEDAL WENT TO THE FLOOR. MY VEHICLE CONTINUED FORWARD NEVER SLOWING DOWN UNTIL I STRUCK THE VEHICLE AHEAD OF ME. I WOULD HAVE BEEN ABLE TO STOP IF THE ANTI LOCK BRAKES HAD NOT TAKEN OVER MY VEHICLE. I HAD A MORE THAN A FIVE SECOND SPACE BETWEEN THE VEHICLE IN FRONT OF ME. *TR
Seats
Filed May 13, 2009179,000 milesPA
TL*THE CONTACT OWNS A 2001 CHEVROLET EXPRESS RV G1500. THE CONTACT STATED THAT THE FRONT DRIVER AND PASSENGER SEATS MOVED OUT OF PLACE WHILE DRIVING 30 MPH. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE FAILURE MILEAGE WAS 179,000 AND CURRENT MILEAGE WAS 180,500.
Engine and Engine Cooling
Filed Apr 15, 200736,000 milesNY
THIS RELATES TO EA06-016. I OWN A 2001 CHEVROLET 3500 , ENGINE DEFECT HAS NOT BEEN REPAIRED AS OF THIS DATE. THE VEHICLE STARTED TO STALL AS DESCRIBED IN THE DEFECT REPORT OF JULY OF 2006. I HAVE IN MY POSSESSION 6 WORK ORDERS FROM BRINGING THE VEHICLE TO MY LOCAL CHEVROLET DEALER-WHITEMAN CHEVROLET IN GLENS FALLS NY TO DIAGNOSE AND REPAIR THE STALL/START PROBLEM. THE OLDEST WORK ORDER WAS DATED 8/15/06 AND THE MOST RECENT ON 3/23/07. I HAVE ASKED FOR THEM TO CHECK SERVICE BULLETINS AND WITH GM'S MAINTENANCE HELP DEPARTMENT. ABOUT THIS PROBLEM. SO FAR THEY HAVE NOT BEEN ABLE TO DIAGNOSE OR REPAIR THE PROBLEM BECAUSE MY STALL/CRANK PROBLEM DOES NOT PRODUCE A CODE TO TRIGGER THE SERVICE WARNING LIGHT IN THE VEHICLE. AND THEY HAVE TOLD ME THAT GM HAS NO SERVICE BULLETIN OR ANY INFORMATION ON THIS ISSUE? MY PROBLEM SEEMS TO BE EXACTLY WHAT IS DESCRIBED IN THIS PRELIMINARY INVESTIGATION, VEHICLE WILL STALL WHILE DRIVING AND WILL CRANK WITHOUT STARTING. THIS HAPPENS ON AN INTERMITTENT BUT REGULAR BASIS, JUST NOT WHEN THE DEALERSHIP HAS THE VEHICLE IN ITS SERVICE DEPT. THE INCIDENT DATE LISTED BELOW IN THE APPROXIMATE DATE AND MILEAGE WHEN INCIDENT FIRST OCCURRED. THE NUMBER OF FAILURES LISTED IS JUST A GUESS, TOO MANY TO REALLY RECALL. JUST WANTED TO INDICATE THAT IT IS NOT A ONE TIME ONLY INCIDENT. THIS VEHICLE IS USED IN AS A WORK VEHICLE AND MAKES SHORT TRIPS, USED SEASONALLY-NOT IN THE WINTER MONTHS. *AK
Fuel System, Gasoline › Fuel Injection System
Filed Nov 16, 200553,420 milesCA
DT: THE CONTACT STATED WHILE DRIVING THE VEHICLE IT STALLED INTERMITTENTLY. ALSO, IT STALLED WHEN SLOWING DOWN OR WHEN STOPPING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THE FUEL INJECTOR PUMP WAS REPLACED. THIS REPAIRED THE VEHICLE.*AK
Fuel System, Other › Fuel Injection System
Filed Nov 16, 200586,338 milesCA
DT: THE CONTACT STATED WHILE DRIVING VEHICLE STALLED INTERMITTENTLY. THE VEHICLE STALLED WHEN SLOWING DOWN OR WHEN STOPPING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THE FUEL INJECTOR PUMP WAS REPLACED. THIS REPAIRED THE VEHICLE.*AK UPDATED 12/07/05. *JB
Tires › Tread/Belt
Filed Nov 8, 200556,272 milesNY
DT: THE CONTACT STATED THE TREAD SEPARATED FROM THE LEFT REAR TIRE. THIS HAPPENED ON A RENTAL CAR THAT THE CONTACT'S HUSBAND WAS DRIVING. THE TIRE DEALER COULD NOT DETERMINE THE CAUSE OF THE FAILURE. *AK UPDATED- THE CONSUMER STRUGGLED TO MAINTAIN CONTROL OF THE VEHICLE, HOWEVER HE DID MANAGED TO BRING THE VEHICLE TO A SAFE STOP. *JB
Tires › Sidewall
Filed Sep 19, 200538,000 milesMD
SIDEWALLS OF TIRES SPLIT AFTER ONLY 38,000 MILES ON TIRES AND ARE ORIGINAL TIRES FOR MY 2001 CHEVY EXPRESS VAN . TIRE STYLE IS A STEELTEX RADIAL R45 ( LT 245/75R16)*JB
Seats › Front Assembly › Power Adjust
Filed Sep 13, 2005MI
DT: CONTACT OWNS A 2001 CHEVROLET EXPRESS VAN. THE CONTACT STATED THE POWER PEDESTAL BRACKET FOR THE DRIVER'S SEAT BROKE. THE GENERAL MOTORS SERVICE DEALER STATED THAT THE THERE WAS NO REASON FOR THE BRACKET TO BREAK. THE GENERAL MOTORS MANUFACTURER STATED THAT THEY WILL NOT BE RESPONSIBLE FOR THE FAILURE OF THE AFTER MARKET PRODUCT INSTALLED BY MAJESTIC BECAUSE IT WAS NOT THE ORIGINAL EQUIPMENT OF THE VEHICLE. MAJESTIC STATED THAT THE BRACKET THAT BROKE WAS A GENERAL MOTORS PRODUCT, AND II WAS THE RESPONSIBILITY OF GENERAL MOTORS TO REPAIR IT. *AK
Structure › Body › Door › Hinge and Attachments
Filed Jun 20, 2005CA
DT:CONSUMER BOUGHT VEHICLE NEW. AFTERWARDS, CONSUMER STARTED HAVING PROBLEM WITH THE DOOR HANDLES WHICH BROKE OFF. CONSUMER BOUGHT ANOTHER VAN, LATER AND THE HANDLES WERE THE SAME. THE VAN JUST PURCHASED HAD THE SAME PROBLEM. EACH TIME CONSUMER HAD HANDLES REPLACED. CONSUMER PAYS ABOUT $160 PER DOOR. CONSUMER CONTACTED GENERAL MOTORS A FEW TIMES, BUT GENERAL MOTORS REFUSED TO ANSWER TO CONSUMER'S SATISFACTION.*AK
Steering › Hydraulic Power Assist › Pump
Filed Apr 6, 2005CT
LOST POWER STEERING AND BRAKES, THE POWER STEERING PUMP HAD BROKEN
Electrical SystemFire
Filed Jan 18, 2005SC
WHILE PARKED A FIRE ERUPTED AND FLAMES CAME FROM BETWEEN THE DASHDOARD AND WINDSHIELD. *NM THE COMPLAINANT HAS A FLEET OF 50 DELIVERY VANS, INCLUDING THIRTY-NINE CHEVROLET VANS, SEVEN OF WHICH ARE THE SAME MAKE, MODEL AND YEAR AS THE ONE THAT CAUGHT ON FIRE.
Steering › Gear Box (other Than Rack and Pinion)
Filed Jan 5, 2005OH
THE CONSUMER HAD COME TO A STOP SIGN AND ATTEMPTED TO TURN LEFT AND DID SO WITH GREAT DIFFICULTY. THE CONSUMER NOTICED THAT EACH TURN HAD BECOME MORE DIFFICULT AND WAS ACCOMPANIED BY GRINDING NOISES. *SC THE CONSUMER HAD THE VEHICLE TOWED AND IT WAS DISCOVERED THAT THE STEERING GEAR BOX HAD SEIZED INTERNALLY. *JB
Vehicle Speed Control › Cables
Filed Dec 21, 200452,000 milesNJ
INTERMITTENTLY ACCELERATOR PEDAL WOULD BE STIFF/HARD FOR THE CONSUMER TO DEPRESS. *AK WHEN ACCELERATING FROM A STANDING POSITION OR A VERY SLOW SPEED THE PEDAL WOULD NOT GO DOWN GRADUALLY WHEN PUSHED HARDER, THE VEHICLE WOULD LURCH FORWARD. THE CABLE WAS FOUND FRAYED INSIDE THE CABLE SHREATH AND WAS REPLACED. *SC *JB
Tires › Tread/Belt
Filed Nov 10, 200451,347 milesSC
WHILE DRIVING REAR DRIVER'S TIRE TREAD SEPARATED. CONSUMER PULLED AND CHANGED THE TIRE. DEALERSHIP WILL BE NOTIFIED. FIRESTONE, LT24575R16. *AK
Fuel System, Gasoline › Delivery › Fuel Pump
Filed Nov 3, 200462,143 milesNY
THE VEHICLE STALLED WITHOUT WARNING. THE DRIVER TRIED TO RESTART THE VEHICLE AND WAS NOT ABLE TO DO SO. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE MECHANIC INFORMED THE DRIVER THAT THE FUEL PUMP NEEDED TO BE REPLACED. *JB THE FUEL PUMP FAILED WITHOUT WARNING. *SC
Service Brakes, HydraulicCrash1 injured
Filed Oct 11, 2004NY
I HAVE A 2001 CHEVROLET EXPRESS CONVERSION VAN THAT HAS BEEN NOTHING BUT GRIEF SINCE I BOUGHT IT. IT HAS ALREADY GONE THROUGH 3 SETS OF BRAKES WE HAVE COMPLAINED SINCE DAY ONE ABOUT THE BRAKING PROBLEMS WITH THE VAN. MY HUSBAND HAD AN ACCIDENT DUE TO BRAKE FAILURE ON THE WAY TO THE DEALERSHIP WHEN HE FIRST BOUGHT THE VAN. IT SEEMS WHEN YOU DUE CONVERSIONS ON THESE VANS YOU ARE ADDING ALMOST 2000 POUNDS TO THE ORIGINAL WEIGHT BUT THEY NEVER UPGRADE THE BRAKES TO ACCOMMODATE THE ADDITIONAL WEIGHT AND THE BRAKES WEAR OUT FASTER AND THE VAN IS HARDER TO STOP. MADE COMPLAINTS TO GM THEY SAID GO TO THE DEALER THE DEALER SAID NOTHING WAS WRONG OR STATED THE CONVERSION COMPANY WAS AT FAULT VICIOUS RUN AROUND AND NOTHING GOT ACCOMPLISHED WE ARE WAITING TO GET INTO COURT BECAUSE WE REFUSED TO PAY FOR NEW BRAKES AFTER WE WERE TOLD THERE WAS NOTHING WRONG UNTIL THE WARRANTY RAN OUT AND THEY CHARGED US $600 FOR BRAKES . THE GEAR BOX FELL OUT OF THE VAN THE FIRST DAY WE BOUGHT IT. THERE WERE OTHER PROBLEMS TOO GM DOES NOT STAND BY THEIR PRODUCTS NOR DO THEY UPGRADE PARTS TO ACCOMMODATE ANY ADDED WEIGHT OR CHANGES TO THE ORIGINAL BODY OR ENGINE. *NM
Tires
Filed Jul 5, 2004LA
2 FIRESTONE STEEL TEX TIRE BLOWOUTS A FEW MONTHS APART ON CHEVY EXPRESS VAN. *AK
Tires
Filed Jul 5, 200429,428 milesLA
2ND OF 2 SEPARATE FIRESTONE STEELTEX BLOWOUTS A FEW WEEKS APART ON CHEVROLET EXPRESS VAN. *AK
Steering › Hydraulic Power Assist › Pump
Filed May 20, 200400
WHILE DRIVING ON THE HIGHWAY ENGINE AND BRAKES FAILED AT THE SAME TIME. VEHICLE WAS TOWED TO THE DEALER, WHO DETERMINED THAT POWER STEERING SHAFT SEPARATED, AND DEALER REPLACED THE POWER STEERING PUMP. *AK DEALER STATED THAT VEHICLE REQUIRED HYDRAULIC ASSIST; THEREFORE, IF VEHICLE LOOSES HYDRAULIC FLUID, VEHICLE WILL LOOSE BOTH POWER STEERING AND BRAKE. *LA
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 10, 2008. Source: NHTSA Office of Defects Investigation.