1997 Chevrolet Express

Routine

Owners filed 29 complaints about this vehicle with federal regulators, most often about the power train › automatic transmission. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Power Train › Automatic Transmission6
000
Tires › Tread/Belt3
000
Wheels2
200
Engine and Engine Cooling › Exhaust System › Emission Control2
000
Visibility › Rearview Mirrors/Devices › Exterior1
000
Suspension › Front › Springs › Coil Springs1
000
Structure › Body › Trunk Lid1
000
Structure › Body › Door › Hinge and Attachments1
000
Structure1
001
Steering › Hydraulic Power Assist › Pump1
000

2 safety recalls

Part 573 reports
Exterior Lighting09E012000
Filed Apr 7, 200916,270 vehiclesSabersport

Defect. SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.

Risk. DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.

Remedy. SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings00V110000
Filed Apr 17, 2000109,239 vehiclesGeneral Motors Corp.

Defect. PASSENGER VANS. THESE VANS EXPERIENCE FUEL ODORS OR LEAKAGE.

Risk. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE COULD RESULT IN A FIRE.

Remedy. DEALERS WILL INSTALL A REVISED EVAPORATIVE EMISSION PIPE ASSEMBLY.

What owners reported

Newest filings
Fuel/Propulsion System
Filed Feb 22, 2016MA

TL* THE CONTACT OWNS A 1997 CHEVROLET EXPRESS. THE CONTACT STATED THAT A FUEL ODOR CAME FROM THE VEHICLE AND THE VEHICLE LEAKED FUEL ONTO THE GROUND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE. UPDATED 04/22/16*LJ UPDATED 05/31/18*JB

Structure1 injured
Filed Mar 28, 2006200,000 milesFL

DT*: THE CONTACT STATED THERE IS A HOOK ON THE REAR PASSENGER SIDE DOOR. THE CONTACT'S HEAD STRUCK THE HOOK, WHICH RESULTED IN THE CONTACT LOSING CONSCIOUSNESS AND HERNIATING TWO DISCS. THE MANUFACTURER SENT A REPRESENTATIVE, WHICH DETERMINED THIS IS HOW THE VEHICLE WAS DESIGNED.

Tires › Tread/Belt
Filed Mar 20, 200667,000 milesAZ

DT*: THE CONTACT STATED WHILE TRAVELING 75 MPH, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS PULLED OVER INTO THE MEDIAN AND THE TIRE WAS CHANGED. TWO HUNDRED MILES LATER, THE PASSENGER SIDE REAR TIRE BLEW OUT. THE VEHICLE WAS PULLED OVER TO THE SHOULDER AND THE TIRE WAS REPLACED. THE TIRES WERE SENT TO THE MANUFACTURER WHICH DETERMINED THE BLOWOUTS WERE A RESULT OF ROAD HAZARDS. UPDATED 4/6/2006 - THE CONSUMER BELIEVES THE FAILURE WAS DUE TO TREAD SEPARATION. *NM

Power Train › Automatic Transmission
Filed Feb 22, 2006NM

THE TRANSMISSION HAD AN OVERHEATING PROBLEM THAT CAUSED THE VEHICLE TO SWITCH TO "SAFE" MODE. SAFE MODE COMPENSATED THE TRANSMISSION HEAT PROBLEM BY HARD SHIFTING. THE VEHICLE WAS TAKEN TO A TRANSMISSION SPECIALTY REPAIR SHOP WHERE I LEARNED THAT THE PROBLEM WAS IN THE DESIGN OF THE TRANSMISSION. IT WAS THE OPINION OF THE REPAIR SHOP THAT GM KNEW OF THE PROBLEM BUT WOULD NOT ISSUE A RECALL BECAUSE THE ISSUE WAS NOT LIFE THREATENING. COST OF MODIFICATION WAS $1,600.*JB

Power Train › Automatic Transmission
Filed Sep 21, 200578,900 milesWI

DT: WHILE DRIVING SERVICE ENGINE LIGHT ILLUMINATED ON THE DASH PANEL. THE CONSUMER TOOK THE VEHICLE TO A CHEVROLET DEALER, WHO PERFORMED A DIAGNOSTIC TEST WHICH SHOWED THAT TRANSMISSION WAS SLIPPING. THE DEALER NOTED THE NEXT STEP WOULD BE TO CHECK THE TRANSMISSION FLUID. DUE TO THE COLOR OF THE FLUID IT WAS DETERMINED A NEW TRANSMISSION WOULD BE NEEDED. THE DEALER REFERRED THE CONSUMER TO OTHER INDEPENDENT SHOPS, AND THEY TOO CONFIRMED WHAT THE DEALER SAID. THE CONSUMER TOOK THE VEHICLE HOME AND PARKED IT. NO CORRECTIONS OR REPAIRS WERE MADE. THE CONSUMER CALLED CHEVROLET MANUFACTURER, AND THEY SAID THERE WAS NOTHING THEY COULD DO. THE CONSUMER CONTACTED CHEVROLET AGAIN, AND THEY ESCALATED HIS CONCERNS BUT OFFERED NO FURTHER ASSISTANCE. *AK UPDATED 05/06/08 *BF THE CONSUMER STATED THE ABS AND MASS AIR FLOW SENSOR FAILED. UPDATED 05/06/08

Exterior Lighting › Tail Lights
Filed Sep 16, 200582,000 milesFL

TAIL LIGHT SOCKET FAILURE, NEW SOCKETS ARE GOING TO BE INSTALLED. *JB

Seat Belts
Filed May 16, 2005185,000 milesFL

DEFECTIVE SEAT BELT WAS MOUNTED ON MIDDLE CAPTIAN CHAIR, STARCRAFT CONVERSION VAN. CABLE BROKE FROM NORMAL USAGE?

Power Train › Automatic Transmission
Filed Oct 4, 2004FL

WHILE SHIFTING TRANSMISSION DOWN SHIFTED ON ITS OWN. A LOUD NOISE WAS HEARD COMING FROM THE FRONT. CONSUMER DROVE VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT TRANSMISSION NEEDED TO BE REPLACED. *AK

Fuel System, Other › Storage › Fuel Gauge System
Filed Apr 25, 200480,750 milesTX

FUEL GUAGE FAILURE ON MY 1997 EXPRESS VAN. GUAGE SHOWED FUEL TANK EMPTY. ESTIMATED REPAIRS= $600.00. THIS HAS HAPPENED TO FRIENDS WITH SAME YEAR CHEVROLETS. INTERNET FULL OF COMPLAINTS FOR 1997 AND 2000 YEARS. THIS IS A SERIOUS SAFETY ISSUE, AND A VERY COSTLY REPAIR THAT MANY CANNOT AFFORD. PLEASE, PLEASE HELP. I AM SUBMITTING THE SAME FUEL GUAGE FAILURE COMPLAINT FOR A 2000 CHEVROLET BLAZER REGARDING AN INCIDENT THAT PUT MY TEENAGER IN SERIOUS JEOPARDY!*AK

WheelsCrash
Filed Jan 15, 2004OH

WHILE DRIVING THE VEHICLE'S RIGHT FRONT WHEEL CAME OFF WITH THE LUG NUTS STILL ATTACHED TO THE HUB. AS A RESULT THE VEHICLE JERKED TO THE RIGHT AND RAN INTO A WALL. THE MANUFACTURER HAS BEEN CONTACTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

WheelsCrash
Filed Jan 15, 2004OH

WHILE DRIVING THE VEHICLE'S RIGHT FRONT WHEEL CAME OFF WITH THE LUG NUTS STILL ATTACHED TO THE HUB. AS A RESULT THE VEHICLE JERKED TO THE RIGHT AND RAN INTO A WALL. THE MANUFACTURER HAS BEEN CONTACTED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *NM

Equipment › Electrical
Filed Jan 15, 200483,599 milesWI

THIS PROBLEM AFFECTS 1996-2002 G-SERIES VANS (CHEVY EXPRESS AND GMC SAVANA). THE POWERTRAIN CONTROL MODULE/VEHICLE CONTROL MODULE (PCM/VCM) CORRODES OVER TIME AND THE CASE ENCLOSING THE COMPUTER SPLITS OPEN ALLOWING WATER TO ENTER THE VEHICLE'S ELECTRICAL SYSTEM. GM HAS ACKNOWLEDGED THIS PROBLEM IN TECHNICAL SERVICE BULLETIN 02-06-04-020, ATTRIBUTING IT TO LOCATION OF THE PCM/VCM AND DESIGN OF THE ENGINE WIRING HARNESS DEFLECTOR. THIS DEFLECTOR ACTS MUCH LIKE A "RAIN GUTTER" TO ROUTE WATER AWAY FROM THE COMPUTER. IT WAS POORLY DESIGNED AND INSTEAD DUMPS WATER DIRECTLY ON TO THE COMPUTER TRIGGERING CORROSION. THE CORROSION MAY ALSO BE THE RESULT OF GALVANIC ACTION (TWO DISSIMILAR METALS GENERATING AN ELECTRICAL CHARGE) AS THE COMPUTER CASE IS ALUMIONUM AND SCREWS HOLDING IT TOGETHER ARE STEEL. A SMALL CLAIMS COURT ACTION FILED AGAINST GM AND THE DEALERSHIP IMMEDIATELY RESULTED IN AN OFFER FROM GM TO PAY FOR ALL REPAIRS (PRIOR TO ANY HEARINGS). THIS LEADS US TO BELIEVE THEY ARE VERY AWARE OF THIS PROBLEM AND MAY IN EFFECT HAVE A "SECRET WARRANTY" IN PLACE. TOTAL REPAIR COST WAS $1,400 BUT IT COULD HAVE BEEN MUCH MORE SINCE WE CHOSE TO "DRY OUT" THE ELECTRICAL SYSTEM RATHER THAN REPLACE THE ENTIRE WIRING HARNESS (MORE THAN $2,000 PARTS AND LABOR).

Power Train › Automatic Transmission
Filed Dec 30, 2001IL

ON 12-02-01 WHILE TRAVELING AT 70 MPH DOWN THE HIGHWAY AT 5 A.M. ON MY WAY TO WORK THERE WAS A VERY LOUD SCREECHING NOISE AND I LOST ALL POWER TO THE VAN, TRANSMISSION GONE . VEHICLE TOWED TO MARK BASS CHEVROLET DEALER IN COAL CITY,IL. MILEAGE AT 107060. NO LONGER COVERED UNDER WARRANTY, TRANSMISSION REPLACED AT A COST OF $1863.34 TO CONSUMER PLUS TOW BILL AND RENTAL CAR FOR 1 WEEK. ON 12-29-01 DRIVING DOWN THE HIGHWAY WITH THE CRUISE AGAIN SET AT 68 MPH I AGAIN LOST THE TRANSMISSION. MILEAGE NOW AT 108219 AND VEHICLE AGAIN TOWED TO DEALERSHIP FOR REPAIRS. VEHICLE IS EQUIPPED WITH A TRANS COOLER WHICH WAS INSTALLED UPON PURCHASE BY THE DEALERSHIP AND HAS TOWED A BOAT FOR A TOTAL OF 30 MILES. 99% OF THE MILES ARE INTERSTATE MILES DUE TO WORK DISTANCE OF 100 MILES PER DAY AND TRAVELING TO VISIT MY CHILDREN AND FATHER WHO LIVE IN TEXAS AND COLORADO. VEHICLE ALSO SEEMS TO GO THROUGH AN EXCESSIVE NUMBER OF BRAKES WHICH SEEM TO BE CONTINUELY GOING OUT AND HAVE BEEN REPLACED ABOUT 6 TIMES ALL THE WAY AROUND. I PURCHAED THIS VEHICLE BECAUSE OF THE NEED FOR COMFORT AND DEPENDABILITY IN MAKING LONG DISTANCE TRIPS WHERE I AM MOSTLY ALONE. IT HAS BEEN SERVICED ON A REGULAR BASIS AND IS IN VERY GOOD CONDITION. IT HAS ONLY BEEN DRIVEN BY ONE OTHER PERSON AND HAS NOT BEEN MIS-USED IN ANY WAY.*AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Dec 4, 2001FL

OUTSIDE MIRRORS VIBRATE. BECAUSE OF VIBRATION DRIVER CANNOT SEE VEHICLE IN THE REAR. CONTACTED DEALER, AND DEALER STATED ITWAS A NON REPAIRABLE ITEM. PLEASE ADD VIN. *AK

Tires › Tread/Belt
Filed Nov 13, 2001IN

FIRESTONE, 245 75 R16, DOT # AN11B1A517, ORIGINAL EQUIPMENT, 30000 MILES MOUNTED ON A 1996, CHEVROLET, EXPRESS. WHILE DRIVING AT HIGHWAY SPEEDS THERE WAS SOME TREAD SEPARATION ON BACK LEFT TIRE.*AK *SLC

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Aug 22, 2001NY

CONSUMER STATED VEHICLE WILL NOT MAKE A SHORT PANIC STOP AT LOW SPEEDS, EXTREME PEDAL PRESSURE HAS LITTLE EFFECT AS THE VEHICLE APPROACHES 15 TO 10 MPH AND SLOWER, CONSUMER STATED THE ABS CONTROL IS SUPPOSE TO DROP OFF AND PERMIT THE BRAKES TO STOP THE VEHICLE WITHOUT LIMITATION, CONSUMER WAS INFORMED BY DEALER HE SHOULD ALLOW FOR GREATER STOPPING DISTANCE WITH ABS AND THAT THE PROBLEM COULD NOT BE DUPLICATED, ALSO CONSUMER DISCOVERED BRAKE FLUID UNDER THE MASTER CYLINDER, THE DEALER REPLACED THE CAP SEAL DUE TO IT NOT SEALING PROPERLY. *JB

Fuel System, Gasoline › Delivery › Hoses, Lines/Piping, and Fittings
Filed Jun 7, 2001SC

CONSUMER CONTACTED DEALER ON MAY 07,2001 IN REFERENCE TO RECALL# 00V110000 AND MANUFACTURER'S RECALL 00031. DEALER STATED THAT PARTS WERE NOT AVAILABLE ,AND NO FUTURE DATE WAS GIVEN ON WHEN PARTS WILL BE AVAILABLE.*AK

Seat Belts › Front › Buckle Assembly
Filed May 16, 2001AZ

REAR SEAT BELTS FAIL TO FUNCTION PROPERLY. MIDDLE LAP BELT FAILS TO STAY BUCKLED. ALSO, SHOULDER BELT ON PASSENGER'S SIDE IN REAR FAILS TO PULL OUT. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.*AK

Power Train › Automatic Transmission
Filed Mar 16, 2001LA

THE REACTION SHELL BROKE IN THE TRANSMISSION, DISABLING THE VEHICLE COMPLETELY WHILE IN TRAFFIC. THIS CAUSED MY WIFE WHO WAS DRIVING IT TO ESSENTIALLY STALL OUT. FORTUNATELY, NO ONE WAS HURT, BUT THE REPAIRS TO A VEHICLE WITH SUCH LOW MILEAGE TOTALED OVER $2200.00. MIGHTY POOR QUALITY. THANKFULLY THE FAILURE DID NOT TAKE PLACE WHILE SHE WAS PASSING SOMEONE, OR GOING UPHILL.*AK

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Mar 14, 2001NJ

CONSUMER RECEIVED A RECALL ID 00V110000/ MANUFACTURER'S RECALL 00031. PLUG ON EMISSION PIPE ASSEMBLY IS CAUSING FUEL TO LEAK FROM VCM WIRING. IT'S ALLOWING FUEL TO COME BACK UP THROUGH TUBE.*AK

20 of 29 complaints, reproduced as filed.

Across model years

Worst on record: 2000
YearComplaintsRecallsFiresDeathsAssessment
20260300Routine
20250400Routine
20241000Routine
20232100Routine
202113210Routine
202016100Routine
20198400Routine
201811610Routine
201721600Routine
201615620Routine
20158300Routine
201414700Routine
201322800Routine
201213602Fatalities reported
201112500Routine
201015510Routine
200910700Routine
2008141000Routine
200717410Routine
2006121600Routine
200523910Routine
200421720Routine
2003581170Routine
200255030Routine
200145220Routine
200084110Routine
199968220Routine
199823220Routine
1997 — this page29200Routine
199615330Routine
19951000Routine

Compare every Express year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Apr 7, 2009. Source: NHTSA Office of Defects Investigation.