The contact owns a 2013 Chevrolet Express 3500. The contact stated that while driving 70 MPH, the exterior rear wheel cover liner detached from the wheel. The wheel liner cover missed crashing into a vehicle in the opposite lane on the freeway. No warning lights were illuminated. In addition, the contact had lost ten wheel covers out of a set of twelve. The contact purchased three sets through Amazon. The contact called the manufacturer and was informed that unless the failure was regarding an ambulance, it was not their responsibility. The contact stated that the manufacturer refused to assist with the failure and referred the contact to call Phoenix. The contact called Phoenix, and Phoenix refused responsibility and referred the contact to call Amazon. The contact stated that Phoenix wheel cover liners were no longer listed on Amazon. The failure mileage was unknown.
2013 Chevrolet Express 3500
Routine
Owners filed 1 complaints about this vehicle with federal regulators, most often about the wheels › hubcap/cover. No safety recall has been issued.
What fails
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Wheels › Hubcap/Cover | 1 | 0 | 0 | 0 |
What owners reported
Newest filingsWheels › Hubcap/Cover
Filed Oct 16, 2025PA
1 of 1 complaints, reproduced as filed.
Across model years
Worst on record: 2005| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2024 | 2 | 0 | 0 | 0 | Routine |
| 2021 | 1 | 0 | 0 | 0 | Routine |
| 2019 | 2 | 0 | 0 | 0 | Routine |
| 2014 | 1 | 1 | 0 | 0 | Routine |
| 2013 — this page | 1 | 0 | 0 | 0 | Routine |
| 2012 | 5 | 0 | 0 | 0 | Routine |
| 2010 | 4 | 1 | 0 | 0 | Routine |
| 2009 | 9 | 2 | 0 | 0 | Routine |
| 2008 | 11 | 1 | 0 | 0 | Routine |
| 2007 | 11 | 1 | 1 | 0 | Routine |
| 2006 | 15 | 1 | 1 | 0 | Routine |
| 2005 | 17 | 1 | 2 | 0 | Routine |
| 2004 | 16 | 0 | 1 | 0 | Routine |
| 2003 | 12 | 0 | 3 | 0 | Routine |
| 2002 | 3 | 1 | 0 | 0 | Routine |
| 2001 | 11 | 1 | 0 | 0 | Routine |
| 2000 | 4 | 1 | 0 | 0 | Routine |
| 1999 | 4 | 1 | 0 | 0 | Routine |
| 1998 | 3 | 0 | 0 | 0 | Routine |
| 1997 | 2 | 0 | 0 | 0 | Routine |
Reading this record
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.