Owners filed 3 complaints about this vehicle with federal regulators, most often about the structure › body › door. No safety recall has been issued.
| Component | Reports | Crashes | Fires | Injuries | |
|---|---|---|---|---|---|
| Structure › Body › Door | 1 | 0 | 0 | 0 | |
| Air Bags › Frontal | 1 | 0 | 0 | 1 | |
| Air Bags | 1 | 0 | 0 | 0 |
TL* THE CONTACT OWNS A 1998 CHEVROLET EXPRESS 3500. THE CONTACT WAS DRIVING 65 MPH WHEN THE AIR BAG DEPLOYED ERRONEOUSLY AND WITHOUT WARNING. THE DEPLOYMENT CAUSED THE CONTACT TO MOMENTARILY LOSE CONTROL OF THE VEHICLE. THE CONTACT WAS ABLE TO BRING THE VEHICLE TO A STOP SAFELY AND WITHOUT FURTHER INCIDENT. THE VEHICLE WAS NOT REPAIRED OR INSPECTED FOR THE CAUSE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 163,000. THE VIN WAS NOT AVAILABLE.
TL*THE CONTACT OWNS A 1998 CHEVROLET EXPRESS 3500. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE PASSENGER SIDE AIR BAG SUDDENLY DEPLOYED ALTHOUGH THERE WAS NO CRASH. THE PASSENGER WAS INJURED AS A RESULT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REFERRED THE CONTACT TO THE MANUFACTURER. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS 140,000.
WE CURRENTLY OWN A 1998 AND A 2000 EXPRESS VAN AND WE HAVE THE SAME PROBLEM ON BOTH OF THEM, THE PASSENGER SIDE DOORS (THE 'DOUBLE DOORS') ARE SEIZING UP. WE TRIED TO LUBRICATE THEM BUT IT HASN'T HELPED ANY. THE ONE DOOR ON THE 1998 HAS GOTTEN SO BAD THAT WE CAN'T EVEN OPEN THE LEFT HAND SIDE DOOR BECAUSE IT IS SO HARD TO SHUT AND IT HAS ALREADY STARTED TO BECOME OUT OF ALIGNMENT. I BELIEVE THIS COULD BE A SAFETY HAZARD AS WE HAVE 6 CHILDREN, 3 OF WHICH HAVE TO SIT IN THE BACK SEAT AND IF THERE IS AN EMERGENCY WE WOULDN'T BE ABLE TO GET THE DOOR OPEN TO GET THEM OUT FASTER. WE HAVE HAD A DEALER DRILL HOLES IN THE HINGES TO LUBRICATE THEM, BUT THIS SEEMS TO BE A TEMPORARY AND EVENTUALLY INEFFECTIVE FIX TO A MAJOR PROBLEM. *TR
3 of 3 complaints, reproduced as filed.
| Year | Complaints | Recalls | Fires | Deaths | Assessment |
|---|---|---|---|---|---|
| 2024 | 2 | 0 | 0 | 0 | Routine |
| 2021 | 1 | 0 | 0 | 0 | Routine |
| 2019 | 2 | 0 | 0 | 0 | Routine |
| 2014 | 1 | 1 | 0 | 0 | Routine |
| 2013 | 1 | 0 | 0 | 0 | Routine |
| 2012 | 5 | 0 | 0 | 0 | Routine |
| 2010 | 4 | 1 | 0 | 0 | Routine |
| 2009 | 9 | 2 | 0 | 0 | Routine |
| 2008 | 11 | 1 | 0 | 0 | Routine |
| 2007 | 11 | 1 | 1 | 0 | Routine |
| 2006 | 15 | 1 | 1 | 0 | Routine |
| 2005 | 17 | 1 | 2 | 0 | Routine |
| 2004 | 16 | 0 | 1 | 0 | Routine |
| 2003 | 12 | 0 | 3 | 0 | Routine |
| 2002 | 3 | 1 | 0 | 0 | Routine |
| 2001 | 11 | 1 | 0 | 0 | Routine |
| 2000 | 4 | 1 | 0 | 0 | Routine |
| 1999 | 4 | 1 | 0 | 0 | Routine |
| 1998 — this page | 3 | 0 | 0 | 0 | Routine |
| 1997 | 2 | 0 | 0 | 0 | Routine |
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.