Filed Feb 14, 2024261,257 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain front-wheel drive 2015-2020 Audi A3 Sedan, 2015-2019 Audi A3 Cabriolet, 2019-2020 Volkswagen Jetta GLI, 2018 Golf Sportwagen GP, 2018-2019 Golf Sportwagen A7, 2015-2017 Golf Sportwagen, 2015-2020 Golf GTI, and 2015-2020 Golf A7 vehicles. Due to a problem with a suction jet pump seal inside the fuel tank, fuel may flow into the evaporative emissions (EVAP) system and possibly leak out of the charcoal canister.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Dealers will replace the suction pump, free of charge. Final owner notification letters for Audi owners were mailed on July 25, 2024. Final owner letters for VW owners were mailed on August 13, 2024. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are VW: 20UF/Audi: 20YF. Vehicles that were previously recalled under 16V-647 will need to have the new remedy completed. This recall expands and replaces previous recall number 16V-647.
Air Bags › Sensor › Occupant Classification › Front Passenger21V198000
Filed Mar 22, 2021153,152 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Audi) is recalling certain 2015-2020 Audi S3 Sedan, A3 Sedan, 2016-2018 A3 Etron, 2017-2020 RS3 Sedan, and 2015-2019 A3 Cabriolet vehicles. The passenger occupant detection system (PODS) may malfunction and switch off the passenger air bag even when the seat is occupied.
Risk. A deactivated passenger air bag increases the risk of injury during a crash.
Remedy. Dealers will replace the PODS sensor mat and update the PODS control module, free of charge. Owners letters were mailed December 23, 2021. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 69BY.
All 2 campaigns on file, newest first.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Jun 13, 2026GA
RECALL CAMPAIGN 20YF; DESCRIPTION- SUCTION JET PUMP I was not made aware of the recall until fuel began gushing out of my passenger side rear. The Audi dealership was aware of the recall in July of 2025 when I had routine maintenance at the service department, however it was not addressed. Fast forward to the fuel leak in April 2026, I was informed by the repair reps that the leak was due to a failed charcoal canister. I attempted several times to notify my advisor and manager that the recall addresses that the suction pump defect can cause fuel to flow into the EVAP system causing leaks through the charcoal canister. I was told that this was impossible and repair costs would not be waived. I also reached out to the Audi consumer line and was told that only the dealership could have fees waived even though the representative agreed that my issue was due to the failed suction pump.
Fuel/Propulsion System
Filed Feb 20, 2026WA
While driving at highway speeds, a warning light appeared as well as an alert indicating the car was limited to no more than 4000rpm. After coming to a stop, a strong smell of gasoline was noticed in the passenger compartment. Continued driving home uneventfully but the strong smell of gas persisted. The next day I drove the car to a mechanic. Their inspection notes the following: The technician verified the customer concern of a fuel smell. He performed a fault scan, finding codes for low fuel pressure. He inspected the vehicle, finding a major fuel leak under the intake manifold, most likely from a cracked fuel rail. The system is supposed to operate at 125 bar of fuel pressure, but is currently at 9-11 bar. The high pressure fuel pump is operating at 100% duty cycle, which means it has overheated and been damaged. Metal shavings from the fuel pump then ends up inside of the injectors, ruining them. The low pressure fuel pump may be ok, but it is unclear at this time. **RECOMMEND REPLACING FUEL RAIL, HIGH PRESSURE FUEL PUMP, INJECTORS WITH SEALS, AND PRESSURE SENSOR **MAY NEED LOW PRESSURE FUEL PUMP They also noted that the leaking fuel could cause a fire hazard. The fact that this fuel leak happened at only 98,750 miles and that the car continued to be drivable with fuel spraying all over the engine compartment is extremely concerning.
Engine1 injured
Filed Dec 7, 2025CO
In August 2025, my 2017 Audi A3 (VIN [XXX] ) experienced repeated stalling, strong gasoline odors inside the cabin, and a check engine light immediately after Audi completed recall-related service. The safety issue was later confirmed by the dealership to be caused by a failed suction jet pump (NHTSA Recall 24V110), which allowed fuel to enter the EVAP system and leak into the rear seat area and cabin. The leak was so severe that the rear seat and flooring had to be replaced due to fuel saturation. Before the problem was properly identified, I was repeatedly told the issue was “just the gas cap,” despite reporting fuel smell, rapid fuel loss after filling the tank, and the check engine light. During this time, I unknowingly drove a vehicle with a significant fire hazard. The cabin fumes caused physical symptoms and unsafe driving conditions. I was not notified of this recall at the time I purchased the vehicle in March 2022, nor was I notified of a second recall affecting the passenger occupant detection system (69BY), despite having purchased a one-year maintenance warranty. I only became aware of the recalls after experiencing the hazardous symptoms described above. The problem was confirmed and reproduced by the Audi dealership. Fuel odor, fuel loss, and warning lights first appeared within 24 hours after the initial service visit, and the safety defect was later linked to the recall-related component failure. This defect presented a serious risk of fire and exposure to ga
Electrical System
Filed Jan 24, 2025WI
The Vehicle Electrical System Control Module J519 had a fault that prevented using many vehicle functions - no interior lights, no heated seats, dashboard and navigation screen too dim to read in daylight.
Power Train
Filed Jan 21, 2025CA
Car throws P2884 and the internal combustion motor will not start. The issue is gone into detail here: [XXX] recommendation is swapping out mechatronic unit for the upgraded unit. Since the unit is prone to failure this really should be a recall. It happens on all cars 2016/2017 years right around 60k miles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Air Bags
Filed Dec 19, 2024TX
Passenger airbags, and emergency braking have been failing, i would have to be aware in advance if my vehicle needs to be checked, my safety and my passengers safety is in danger because incase i need to brake quickly but dont have the reaction time to do so i will crash since emergency brake doesnt work, and my passengers would be at high risk because of failing airbags, im unsure if the problem has been reproduced or confirmed by a dealer or independent service center, the problem has not yet been inspected there were other symptoms like my sensors going off or the car telling me some assists were malfunctioning in heavy rain or when the car is dirty
Engine
Filed Oct 1, 2024TX
The Audi San Juan -Texas Address: 1001 East Expressway 83 ,San Juan, Tx. 78589 .Do not want repair my car for a recall WATER PUMP and in the future can cause fire .Audi A3 2017
Fuel/Propulsion System
Filed Jul 17, 2024TX
The car started having issues around February 2024. The car first started misfiring and dying at stops which was a safety issue. When parked I noticed that there was an excessive amount of fuel that started coming out of the charcoal canister, another problem that could have resulted in the car catching on fire. The car could not be filled up with more fuel as there was pressurized fuel coming out through the fuel filler neck when the cap was removed. The problem was determined to be related to the currently active recall. I waited for 5 months for there to be a fix for the recall without being able to use the vehicle. I finally got tired of waiting and had my mechanic repair it. The fuel tank and charcoal canister were replaced and the old parts are available for inspection by interested authorities upon request. The car is now fully functional again after replacement of those components.
I recently was involved in a collision where my car going at 30 mph collided with. Car that was completely stopped that I unfortunately didn’t see I’ve previously been warned by the safety system where it’s saved me by first audio warning and then immediately breaking allowing me to avoid collision unfortunately prior to the accident I never had any issues but occasionally noticed that the Audi Pre Sense could be triggered occasionally when I was driving on the highway and the police were using radars to control speeding cars I could occasionally see the light safety system alert me but almost immediately disappeared I’m assuming the radar could affect the safety system since the indicator picked up that a few times but only popped up warning and said it was currently restricted but never did anything as I’m sure it knew it wasn’t needing to break however I have concerns about the safety system and it’s lack of safety especially the last incident where I was traveling in a completely straight direction and hit the car in front of me that was stopped in traffic the safety system never worked properly and I seem to have the same issue even now with the system but won’t work and doesn’t do anything to alert me to potential problems anymore I’m not sure the account cause of the failure but Audi of America hasn’t been really responsive with my safety concerns and won’t return my phone calls or email I’ve recently been notified of a potential class action complaint which involves t
Air Bags
Filed May 20, 2024NC
Recall on this vehicle several years ago. Taken to the Audi dealership for repairs of the recall. No change after recall repairs completed. The airbag and seatbelt warning lights have continued to light up.
Exterior Lighting
Filed Apr 2, 2024IL
The passenger side break light and signal stop working occasionally. I took it to a certified Audi service center, and they were able to fix the issue but reported that the central wire system that makes the break light and signal work are defective and that the issue will continue given that the cables may move every time I close and open and close my truck as the cables run through there. This is a mayor safety issue.
Structure › Body
Filed Mar 9, 2024CA
Panoramic sunroof spontaneously shattered while driving under normal conditions. This happened while I was driving on a freeway. Luckily I maintained my composure and safely drove home with broken glass all over myself. My car insurance paid for most of my sunroof replacement. There was no symptoms or warnings prior to this incident.
Fuel/Propulsion System
Filed Dec 20, 2023CA
The vehicle cabin started to smell like gas and the car would not accept fuel into the tank. Took to Audi/VW independent repair shop where they indicated fuel jet pump in gas tank was not working properly and that it had flooded various components with fuel (charcoal cannister, etc.). Directed us not to drive as it was a fire danger and said that we should send to Audi to see if they would cover this under warranty as it was a major emissions and safety problem. Towed to Audi dealer in Dallas. Dallas Audi dealer indicated this sounded like exactly what had happened for a recall issued for 2016 A3s. I learned this was subject to a warranty extension. Am working with the dealer who is trying to determine if that applies. Regardless, this is my daughter's car and a fuel leak with fumes in the cabin is a danger that should be fixed by recall.
Electrical System
Filed Dec 17, 2023CA
The high voltage battery no longer charges to full. Only 7 out of 8 possible indicator bars are illuminated, the car now only shows 17-20 miles available. When I purchased the car 3 years ago, it showed 28-29 miles available. Car was at Audi dealership, got tested, Audi says it's within tolerance. I disagree, 30% to 40% of the capacity is lost so far. There are many more owners that are reporting the same issue on the Facebook Audi A3 group.
Electrical System
Filed Aug 16, 2023CA
“Transmission Malfunction/no reverse gear. Okay to continue driving” comes on constantly the past 2 years now. I’ve only had this vehicle 3 years. Yes , it is available for inspection. This puts my safety and the safety of my other passengers at risk because my vehicle will abruptly slow down in fast flowing traffic and it will uncontrollably accelerate when it’s time to come to complete stops. A local mechanic used a sensor to check for faulty defects and confirmed that my transmission is having sensor issues. There has never been any warning lamps , regarding this problem. There have been no prior warning messages regarding this issue. I purchased this vehicle from Audi Dealership in Van Nuys, CA in November 2020. I have had this vehicle less than 3 years & as of now , it has less than 35,000 miles on it.
Power Train
Filed Jul 24, 2023FL
This concerns a recall issued. Audi issued a recall/reimbursement for transmission failure. Mine failed. Car stopped in the middle of roadway. I had transmission repaired before recall was issued. I have attempeted reimbursement and am denied by audi due to my vehicle being a theft recovery. However they have performed multiple recalls on this vehicle since I have owned it with the theft recovery title. They also performed the transmission reprogram after I had it fixed at no charge. NHSTA itself states salvage/rebuilt title is no reason for not performing a recall except in exceptional circumstances when car is no longer drivable. I am asking for help in getting audi to honor the recall. Had I been on the highway I would have been smashed when the car shut down.
Electrical System
Filed Jan 17, 2023TX
While driving on highway 59 my vehicle began to jerk. I tried to accelerate and the vehicle would ramp but not move fast. My check engine light came on as well as the error code “transmission malfunction you continue to drive until engine is off.” After getting out of Houston, Texas rush hour traffic, I had my vehicle towed to a mechanic. The mechanic ran several tests and checked the engine. Upon diagnosing the vehicle, the scan tools gave a myriad of fault code relating to electrical valve faults. All of which clear when driving the vehicle again. The mechanic informed me the transmission was not the issue but the mechatronic system had failed due to a faulty part. The mechanic said the issue could be repaired but would likely occur again as Audi as a history of faulty mechatronic systems. The mechanic called an Audi dealership who stated Audi’s mechatronic control unite has not yet resolved the root cause failure at factory level, meaning all replacements and repair kit components still have the underlying defects that will cause malfunction, usually outside the short one-year manufacturer warranty. I believe Audi manufacturer knows their cars still have a defective part hence why an extended warranty on the mechatronic system is offered. Also, Audi vehicles made in 2016 were recalled due to a defective mechatronic system. My vehicle was made in early 2017. I called the Audi dealership to make them aware of the safety and they ignored me, and tried to sell me another vehic
Fuel/Propulsion System
Filed Oct 12, 2022CA
2017 Audi A3 Etron Sportsback- Engine light turned on at 50k, when scanned for errors no codes. Then around 55k miles started to stall when slowing down or at a full stop. The car must be turned off then immediately go into drive. Felt very dangerous when driving in high traffic areas and areas with many stop lights/signs. Car error say Transmission Malfunction first then says something about Limited Power. We had changed ATF and filter, still had issues. Then it started to not allow to go into reverse. Issues were intermittently happening then became more constant. Finally towed to Audi dealer they are not 100% but they say a new transmission is needed. After seeing complaints of similar situation I think this should be a recall on the transmission for these cars.
Air Bags
Filed Oct 2, 2022IL
Passenger air bag light intermittently comes on after starts. Car has been showing exact symptoms from the PODS recall since I bought it in May, and I’ve tried to have this fixed by 3 separate Audi dealerships, and none of them have been able to fix it. At this point, this recall has now been active for over a year and a half, and I think it is absolutely ridiculous to have a non-functioning passenger seat in a “practical” hatchback. Thus, at this point, I would like to escalate this further and potentially fight for a buyback, as this is a recall that both devalues the car AND puts my passenger (and potentially myself, as this one fault has most likely disabled the entire SRS; granted I don’t want to find out for myself) at risk. The “no-passenger” fix would have worked for 30-ish days while Audi worked for a fix, but 1.5 years is ABSOLUTELY UNREASONABLE and totally ridiculous for a $50,000+-MSRP luxury vehicle from the Volkswagen Audi Group.
Fuel/Propulsion System
Filed Sep 9, 2022VA
Was trying to fill up my car at the gas station. The car would not accept any fuel. Frustrated, I went to try another gas station. Same thing happened. Went home to check and see what the problem was and gas started spewing out of the gas tank from where you fill it up with gas. Car (to my knowledge) has never been overfilled, by me. This is apparently a problem with the 2017 VW golf's as well (which run on the same platform as my Audi A3). It is a problem that most people are saying could be the Charcoal canister prematurely dying, or a suction pump dying, which is supposed to last the lifetime of the vehicle.
Engine
Filed Aug 10, 2022MS
Car has constant pedal sensor issue. Audi is refusing to look at the car because the car keeps stating it has fixed the issue. This has become quite a problem for my family the car will abruptly stopped while driving and stay stuck in 2nd gear. Once the car sits it will resets, it will then drive normal but after a certain amount of miles it will do the same thing again.
Fuel/Propulsion System
Filed Jun 20, 2022TX
On Tuesday, June 7, 2022 my vehicle began having a hard time accelerating, then my vehicle started leaking out gas from the back of the vehicle located in front of the rear passenger tire. I then took the vehicle to Audi West Houston to have a diagnosis. After a day and a half, Audi misdiagnosed my vehicle with ethanal composition too high and recommended that the gas tank be drain. I then took my car to an independent mechanic who replaced the fuel pump. On the way to the independent mechanic for a second opinion, the check engine light surface. I then stopped at the gas station to put gas in the vehicle, but the vehicle would not take fuel even though After the fuel pump repair, the car was still misfiring and gas was still leaking from the rear of the vehicle and gas fumes would be smelled from inside the car. The charcoal canister of the vehicle was changed with OEM parts. The vehicle's sending units were pulled and the fuel level was tested. The vehicle's Leak Defection Pump was then inspected for the fuel intrusion and were not obstructed. The vehicle again began leaking fuel. The purge and vent valves of the vehicle were working properly and the vent filter was wet with fuel. The fuel was being pushed into the charcoal canister from an internal valving issue inside the fuel tank. The independent mechanic then called an authorized Audi dealership who acknowledged similar problems in Audi vehicles. The authorized Audi dealership deemed the car unsafe to drive and suggest
Air Bags
Filed Jun 13, 2022IN
Sensor in seat, has illuminated airbag light on dash and says airbag is off for passenger, sest belt light is illuminated even though no one is sitting in the seat, have to have sent belt clipped in to have warning light stop chiming Have contacted dealership and they say there is nothing they can do about it, also called audi USA and had the issue escalated and haven't heard from anyone at all amd its been over a week.
Engine
Filed Mar 20, 2022NY
The thermostat housing on the 2.0t ea888 gen 3 engines keeps leaking after being replaced, VW has made multiple revisions and it still leaks I’m only at 41k miles.
Engine
Filed Jan 5, 2022MD
This is the second failed (1/1/2022) camshaft position sensor on separate cylinder (#4), p/n 06E-103-697-AE. First one failed 3/05/2021. There are 8 of these adjusters on the particular engine. I have asked the dealer to retain the part. Safety is related to engine operation...malfunction indicator light is lit and vehicle/engine fails emissions inspection. Problem has been confirmed by dealer, Audi Silver Spring, MD. Vehicle is being repaired by Audi dealer at my cost. Second time $500. Yes, engine malfunction indicator light is on and vehicle fails emission inspection.
Unknown or Other
Filed Dec 28, 2021CA
Sunroof exploded while driving. All windows and sunroof closed also sunscreen was closed. I heard a terrifying loud explosion then I heard all the glass shattering and falling on the sunscreen. I pulled over and called police because I thought it was a gunshot. But no evidence of a gunshot, rock, bird or object. Sunscreen is intact. It was on Christmas day so was not a hot day and no heater turned on at the time.
Air Bags
Filed Nov 17, 2021VA
The front-passenger airbag deactivated while my father was riding in the car and the corresponding warning light came on. The error first occurred prior to the Mar 2021 Recall. I notified Audi multiple times that my vehicle had this problem, but Audi has not repaired it or offered me an alternative option.
Air Bags
Filed Nov 3, 2021FL
Hello, My vehicle has a non working passenger seat airbag due to a malfunctioning PODS (Passenger Occupant Detection Sensor). Audi states that such cannot be fixed as a fix has not yet been approved. It has been seven months since this recall has been issued and I am afraid to carry passengers in my vehicle due to the non-functioning airbag. How can I have my vehicle repaired on an expeditious fashion? Thank you, Dealership says the recall has been placed on hold due to no parts being available.
Fuel/Propulsion System
Filed Oct 1, 2021PR
Vehicle tank was almost empty. Was unable to fill the tank because the gas station pump stopped constantly without being full. Took 15 minutes to fill the tank. Fuel came out of my tank and a very unpleasant fuel odor came into the car. When arrived home gasoline came out of the tank again, a significant amount of fuel came out. Fortunately the car didn't catch fire. Took it to a mechanic and the gasoline pump valve was replaced. This valve is under the rear seats. No recall available for my car for this issue. I was told that VW/AUDI knows well about this issue but they didn't include all VIN numbers on this recall. I ended paying $140 for this repair.
Air Bags
Filed Sep 16, 2021UT
There has been an open recall on my car since March 2021 (NHTSA recall number 21V198) which prevents the passenger airbag from functioning properly. Because the airbag isn't working it also disables my forward collision assistance. It took Audi 2 months to mail notice of the recall and 6 months later there is still no remedy or timeframe for a remedy. A recall affecting an airbag should not linger for 6 months. I can't, in good conscience, have someone ride in the passenger seat of my car, and having this recall unfixed has tanked the re-sell value of my car. Having a recall outstanding for half a year with no communication from the manufacturer on a timeframe is completely unacceptable. Doesn't the manufacturer have a burden to fix a serious passenger safety issue within a reasonable amount of time? What happens if Audi never develops a fix?
Air Bags
Filed Sep 8, 2021WA
Passenger airbag sporadically turns off, and constantly shows the seat belt unfastened (unclear if something is wrong with its functionality also). This also turned off the Audi presense/ auto stop feature at the same time. When I told Audi this at the dealership, they said they had no solution other than 'don't sit in the passenger seat', and had no idea when it might end
Air Bags
Filed May 28, 2021FL
Tied to recall 69BY Dealership continues to say parts are not available.
Air Bags
Filed Apr 19, 2021CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2017 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V198000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED AUDI OAKLAND (7201 OAKPORT ST, OAKLAND, CA 94621, (510) 984-7906) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Apr 7, 2021TX
THE CAR AIRBAG WARNING SIGN COMES OFF THAT PASSENGER AIR BAG MIGHT NOT BE DEPLOY BECAUSE OF FAULT SENSOR. IT HAS BEEN RECALLED. I TRIED TO REACH OUT TO THE AUDI DEALERSHIP. THEY SAID THAT SINCE MY CAR DOES NOT HAVE MANUFACTURER WARRANTY, THIS WILL NOT BE FIXED.
Engine
Filed Mar 16, 202110,000 milesWA
ENGINE STALLS WHILE ACCELERATING FROM A STOP. THIS CONDITION HAS BEEN DANGEROUS. CAR HAS BEEN TO THE AUDI DEALER 3 TIMES TO REMEDY THE PROBLEM. THAT CANNOT DIAGNOSE THE ISSUE. IT IS GOING IN FOR A 4TH TIME APRIL 12TH 2021. THIS ISSUE IS EXTREMELY DANGEROUS. THE CAR WILL LOSE POWER AND STALL AS YOU ARE PULLING OUT INTO TRAFFIC. HAPPENS DAILY.
Engine
Filed Mar 12, 202147,000 milesFL
2017 AUDI A3 SEDAN- WITH AROUND 47,000 MILES -STALLED OUT IN DRIVE THRU AND AT A RED LIGHT INTERSECTION. TWICE. ALMOST GOT IN 2 ACCIDENTS WHILE DRIVING ONCE ON THE HIGHWAY AND ONCE ON A CITY ROAD. ENGINE LIGHT ON DASH WAS BLINKING. CODE READER INITIALLY WAS READING P0300, P0301 AND P0302 .. MULTIPLE CYLINDER MISFIRES. TOWED CAR TO AUDI, AND THEY DID COMPLETE MAINTENANCE SERVICE. RAN CODES AND NOW ALL OF THE SUDDEN IT NEED A NEW TRANSMISSION AND THE CODE IS P0172 BANK 1 SYSTEM TOO RICH. I NOTICED THERE WAS A RECALL FOR THE THE ENGINE CONTROL UNIT (ECU) SOFTWARE AND WHICH CAN AFFECT AIR / FUEL MIXTURE WHICH MAKES ME THINK THAT THIS RECALL WAS PROBABLY THE CAUSE, BECAUSE PO172 CODE CAN BE DUE TO THE AIR/ FUEL MIXTURE GETTING TOO FAR FROM FACTORY SPECS. MY CAR HAS BEEN AT THE DEALERSHIP FOR 6 WEEKS, THE TRANSMISSION WAS FINALLY REPLACED BY AUDI BUT THEY ARE STILL SAYING THAT I NEED A NEW FUEL CANISTER (THERE WAS A RECALL FOR THIS IN 2016, AND MY CAR WAS MANUFACTURED IN 2016 BUT IS A 2017 MODEL) ? I HAVE SEEN SEVERAL OTHER 2017 AUDI A3 SEDAN OWNER COMPLAINTS HAVING THIS ISSUE WITH VERY SIMILAR PROBLEM ON THIS WEBSITE AND OTHER WEBSITES. I WAS UNDER WARRANTY UNTIL 1/25/2021, BUT I LIVE 2 HOURS AWAY AND I WAS UNDER QUARANTINE SO BOOKED APPOINTMENT LOCALLY (I THINK ON 1/22/2021 WITH VOLKSWAGEN BUT SCHEDULING WAS A WEEK OUT AND ON APPOINTMENT DATE THEIR ENTIRE SERVICE DEPARTMENT WAS OUT BECAUSE OF COVID OUTBREAK BY THAT TIME IT WAS TOO LATE EVEN THOUGH I HAVE A TIME AND DATE STAMPED V
Air Bags
Filed Jan 25, 202125,668 milesAK
THE VEHICLE WAS AFFECTED PREVIOUSLY AND CONFIRMED FIXED BY AUDI UNDER RECALL 69Z4 FOR THE OCCUPANT SENSOR. THE AIRBAG, SEATBELT, AUDI PRESENSE ERROR LIGHT WILL ILLUMINATE AT TIMES REGARDLESS OF WHETHER AN OCCUPANT IS SITTING IN THE PASSENGER SEAT GOING ON AND OFF SPORADICALLY WHILE DRIVING OR STATIONARY. THE VEHICLE IS ELIGIBLE TO BE FIXED UNDER WARRANTY, HOWEVER IT APPEARS THEIR ORIGINAL FIX UNDER THE RECALL WAS NOT ADEQUATE IN RESOLVING THE OCCUPANT AIRBAG SENSOR LIGHT AND POSES A SAFETY HAZARD TO PASSENGERS IF THE AIRBAG WERE TO TURN OFF WHILE AN ACCIDENT OCCURRED. AFTER A RECENT DIAGNOSTIC THE CODES THAT APPEARED ARE SIMILAR TO WHAT WOULD OCCUR PRIOR TO AUDI'S "FIX" TO THE RECALL.
Air Bags
Filed Oct 22, 202050,000 milesNC
REGARDLESS OF FRONT SEAT PASSENGER PRESENCE: 'PASSENGER AIRBAG OFF', 'SEATBELT OFF', AND 'PRE SENSE OFF' WARNING MESSAGES ILLUMINATE AT CAR START, RESTART, DRIVE, PARK, RESTART, REPEAT. UNABLE TO CLEAR WARNINGS. ALSO APPEARS IN VEHICLE DASH WARNING SYSTEM. STARTED NOTICING INTERMITTENTLY AFTER AIRBAG RECALL ADDRESSED, NOT SURE IF EXACT DATE. NOW, THE MALFUNCTION IS CONSTANT.
Air Bags
Filed Sep 12, 202045,000 milesDC
PASSENGER AIR BAG OFF LIGHT WILL ILLUMINATE WHILE PASSENGER IS SEATED. NUMEROUS ERROR CODES WILL FLASH ON DASH. CAR ON HIGHWAY, IN MOTION.AFTER A FEW MINUTES, LIGHT WILL TURN OFF AND ERROR CODES DISAPPEAR.
Air Bags
Filed Jul 30, 202054,000 milesTN
THE SEAT SENSOR ON THE PASSENGER SIDE IS FAULTY, CAUSING THE AIR BAG LIGHT TO STATY ON WHILE OPERATING THE VEHICLE - THE "PRE-SENSE" LIGHT TO STAY ON - AND THE UN-BUCKLED SEAT BELT ALARM TO STAY GOING OFF. ALL WHILE OPERATING THE VEHICLE. THE BRAND DEALERSHIP SAID AIRBAG MAYNOT DEPLOY WHILE SEAT SENSOR IS MALFUCTIONING. $1200 REPAIR.
Fuel/Propulsion System
Filed Jun 8, 202050,000 milesFL
I WAS REFILLING MY FUEL TANK OF MY VEHICLE AT GAS STATION, BUT IT KEPT CLICKING OFF WITH THE BACK PRESSURE AS IF THE TANK WAS FULL. I TRIED FILLING SLOWLY TO SEE IF THAT WOULD WORK, IT DID THE SAME THING. . I LEFT AND ON MY WAY ON THE HIGHWAY, A YOUNG MAN SIGNALED ME TO PULL OVER, I WAS HESITANT, BUT DID SO. HE SHOWED ME THAT FUEL WAS DRAINING FROM MY CAR. LUCKILY , I DID NOT HAVE A FIRE AS IT WAS CLOSE TO THE MUFFLER SYSTEM. I GOT IT TO A NEARBY MECHANIC SHOP TO SEE WHAT WAS THE PROBLEM IT WAS NOT A BURST HOSE NOR A TANK LEAK , HOWEVER THEY FIRST THOUGHT IT WAS THE SIPHON HOSE THAT WAS BLOCKED , IT WAS NOT. THEY TRACED THE FUEL LEAK TO THE EVAP SYSTEM AND FOUND THAT THE CHARCOAL CANISTER WAS FILLED WITH FUEL. AND THE CAR STILL WOULD NOT TAKE ANY FUEL BECAUSE BACK PRESSURE, KEPT FORCING THE FUEL OUT. UPON SEEING THAT THEY ADVISED ME TO TAKE THE CAR TO THE AUDI DEALER IN CORAL SPRING FLORIDA. I DID SO AND TOLD THEM OF THE PROBLEM AND ASKED IF THERE WAS A RECALL ON THIS PROBLEM. THEY SAID NO. I POINTED OUT TO THEM THAT THE 2016 AUDI A3 HAS A RECALL THAT IS EXACTLY AS WHAT IS HAPPENING TO MY CAR. RECALL # 16V647000 THIS WAS ISSUED BETWEEN SEPTEMBER AND OCTOBER OF 2016. THEY SAID THAT THEY WOULD DIAGNOSE MY CAR FOR $390.00 I OK"D THAT. THIS IS THEIR DIAGNOSIS: 1 FUEL TANK = S2654.00 PLUS TAX/SS I AM NOT IN AGREEMENT WITH THAT AND CALLED TO AUDI AMERICA AND MADE MY COMPLAINT, THE YOUNG LADY " MORGAN " TOOK MY COMPLAINT AND MADE ARRANGEMENTS TO CALL THE DEALERSHIP RE THEIR ASSESSME
Exterior Lighting
Filed May 13, 2020NJ
BOTH FRONT DAYTIME RUNNING LIGHTS (DRLS) FADING TO YELLOW COLOR. THE DRLS LOOK LIKE THEY ARE OFF WHEN DRIVING IN THE DAYTIME. THE LED STRIP IS ALSO FADED WHEN HEADLIGHT CONTROL IS SWITCHED TO ON. LIMITS VISIBILITY IN THE NIGHTTIME. THIS CONDITION OCCURS WHEN THE CAR IS PARKED, IN MOTION, AND AFTER MULTIPLE RESTARTS. *TR
Engine
Filed Feb 11, 202072,000 milesNJ
MY CAR AFTER STARTING (WITH ENGINE EITHER COOL OR WARM) WILL STALL AT TIMES WHEN I'M GOING2-3 MPH. I HAVE STALLED AT INTERSECTIONS. I GO TO PUT MY FOOT ON THE GAS AND THE CAR WILL SPUTTER AND STALL. IT WILL THEN RESTART WITH A LITTLE DIFFICULTY THOUGH STARTS BACK UP. THERE ARE NO ICONS THAT ILLUMINATE ON THE DASHBOARD WITH ANY PROBLEM. THERE ARE NO CHECK ENGINE LIGHTS OR BATTERY LIGHTS THAT ARE GOING OFF.
Engine
Filed Dec 20, 2019NJ
WHEN DRIVING OFF AFTER STARTING THE VEHICLE, THE CAR STARTS JERKING AND 'KNOCKING' AND STALLS/TURNS OFF. THIS HAPPENS ALMOST EVERYDAY AS I REVERSE OUT OF MY DRIVE WAY AND DRIVE FORWARD. EXTREMELY UNSAFE! DOES NOT SHOW CHECK ENGINE LIGHT OR ANY OTHER LIGHTS.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Feb 14, 2024. Source: NHTSA Office of Defects Investigation.