Owners filed 43 complaints about this vehicle with federal regulators, most often about the air bags. It has been recalled 4 times.
What fails
Component
Reports
Crashes
Fires
Injuries
Air Bags
31
1
0
0
Fuel/Propulsion System
4
0
0
0
Electrical System
4
0
1
0
Exterior Lighting
2
0
1
0
Service Brakes, Hydraulic › Pedals and Linkages
1
0
0
0
Electronic Stability Control (esc)
1
0
0
0
4 safety recalls
Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module19V862000
Filed Dec 4, 2019226 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2015 Passat, 2011-2014 Golf A6, and 2011-2013 Audi A3 diesel vehicles, thought to have been previously repaired under one of the Takata air bag recalls. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk. An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Volkswagen will notify owners, and dealers will replace the driver's side air bag inflators, free of charge. The recall began December 20, 2019. Owners may contact Volkswagen customer service at 1-800-893-5298 or Audi customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 69R6, 69Q8, 69Q9, and 69Y5.
Air Bags › Frontal › Driver Side › Inflator Module18V082000
Filed Jan 30, 2018162,782 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2006-2013 Audi A3, 2007-2009 A4 Cabriolet and S4 Cabriolet, 2008 RS4 Cabriolet, 2009-2012 Q5, and 2010-2012 Audi A5 Cabriolet and S5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy. Audi will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began February 23, 2018. Owners may contact Volkswagen customer service at 1-800-253-2834. Volkswagen's number for this recall is 69R6. Note: This recall partially supersedes recall 16V-078.
Air Bags › Frontal › Driver Side › Inflator Module16V079000
Filed Feb 10, 2016151,767 vehiclesVolkswagen Group Of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2006 Volkswagen Passat sedans and wagons, 2005-2013 Audi A3, and 2006-2009 Audi A4 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy. Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. The recall began March 2017. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.
Fuel System, Diesel11V490000
Filed Oct 3, 2011168,275 vehiclesVolkswagen Of America, Inc
Defect. VOLKSWAGEN IS RECALLING CERTAIN MODEL 2009-2012 JETTA AND JETTA SPORTWAGEN VEHICLES, MANUFACTURED FROM MAY 2008 THROUGH SEPTEMBER 2011, MODEL YEAR 2010-2012 VOLKSWAGEN GOLF VEHICLES, MANUFACTURED FROM MAY 2009 THROUGH SEPTEMBER 2011, AND MODEL YEAR 2010-2012 AUDI A3 VEHICLES, MANUFACTURED FROM SEPTEMBER 2009 THROUGH SEPTEMBER 2011, THAT ARE EQUIPPED WITH A 2.0L TDI COMMON RAIL DIESEL ENGINE/CLEAN DIESEL ENGINE. THE FUEL INJECTION PULSES COULD COINCIDE WITH THE NATURAL FREQUENCY OF THE INJECTOR LINE #2, IN SPECIFIC LOAD AND RPM CONDITIONS. THIS RESONANCE CREATES ADDITIONAL STRESS IN THE FUEL LINE.
Risk. DUE TO THE RESONANCE CONDITION, INJECTOR LINE NUMBER 2 COULD DEVELOP SMALL CRACKS WHICH COULD LEAD TO FUEL LEAKAGE. LEAKING FUEL IN THE PRESENCE OF AN IGNITION SOURCE, MAY LEAD TO A FIRE.
Remedy. VOLKSWAGEN WILL INSTALL AN IMPROVED FUEL INJECTOR LINE FOR THE NUMBER 2 CYLINDER ON CERTAIN VEHICLES AND WILL INSTALL VIBRATION DAMPERS ON ALL OF THE INJECTOR LINES. VOLKSWAGEN AND AUDI WILL NOTIFY OWNERS TO HAVE THE VEHICLES REPAIRED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING NOVEMBER 2011. OWNERS MAY CONTACT VOLKSWAGEN AT 1-800-822-8987.
What owners reported
Newest filings
Exterior Lighting
Filed Jun 11, 2022CA
The tail light bulbs melts plastic and can cause fire. My light indicator came on. When I checked the bulb, the internal structure was melted. I ordered exact model from a junk yard. When I received, I noticed it had the same issue and the internal structure was melting from heat of light bulb. Both Left and Right Tail light structures were melting. Potential fire hazard.
Air Bags
Filed Jan 4, 2022CA
Air bag came on in dash. even though the air bag was recalled and fixed by dealer
Air Bags
Filed Jul 7, 2019MA
THIS CAR WAS TOTALLY DESTROYED IN 2012 AND THEREFORE NO LONGER NEEDS THE AIRBAG RECALL TO BE ACCOMPLISHED. PLEASE REMOVE THIS RECALL NOTICE FROM THE DATABASE.
Air Bags
Filed Apr 4, 2019CA
TL* THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AUDI CARLSBAD (5425 PASEO DEL NORTE, CARLSBAD, CA 92008, (760) 438-9490) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Air BagsCrash
Filed Dec 8, 201890,000 milesCA
I HAVE HAD A RECALL ON MY VEHICLE AND HAVE BEEN TRYING TO GET IT REPLACED AT AUDI SINCE 2016, I HAVE SENT EMAILS TO THE GENERAL MANAGER AND THEY KEPT SAYING "THEY DO NOT HAVE THE AIRBAGS IN STOCK". I HAVE TRIED ANOTHER AUID AND GERT THE SAME ANSWER.
Air Bags
Filed Nov 12, 201860,000 milesCA
TAKATA RECALL I RECEIVED RECALL INFORMATION FOR THE TAKATA AIRBAG IN MY VEHICLE. - I CALLED AUDI STEVENS CREEK 888-462-7410 AS INSTRUCTED TO SCHEDULE REPAIR - AUDI SAID THEY ARE NOT DOING THE REPAIR AS NO AIRBAGS HAVE BEEN PROVIDED BY AUDI AMERICA - THERE IS NO ETA WHEN REPAIR MAY BE DONE THE STEVENS CREEK AUDI DEALERSHIP REFUSED TO SCHEDULE MY AIRBAG REPAIR. AUDI CLAIMS AIRBAGS ARE NOT AVAILABLE FOR THE AUDI A3 VEHICLES. AUDI'S INABILITY TO REPAIR THE AIRBAG AS REQUIRED BY THE SAFETY RECALL SHOULD BE NOTED IN THE FILE IN CASE ANYTHING SHOULD HAPPEN TO ME OR MY WIFE WHILE DRIVING. AUDI WILL BE LIABLE FOR DAMAGES FOR THEIR INABILITY TO PROVIDE THE AIRBAG REPAIR IN A TIMELY MANOR. THANK YOU, [XXX] VIN: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel/Propulsion System
Filed Nov 8, 2018CA
CARBON BUILDUP ON FUEL INJECTORS AFTER 60K, DEALERSHIP IS DENYING EXTENDED WARRANTY COVERAGE. IT'S COMMON ISSUE WITH DI ENGINES, THE MANUFACTURER SHOULD BE RESPONSIBLE FOR THE MAINTENANCE.
Air Bags
Filed Oct 18, 2018CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS) AND STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. THE DEALER (RUSNAK PASADENA AUDI, 267 W COLORADO BOULEVARD, PASADENA, CA 91105) CONFIRMED THAT THE PART WAS NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Oct 15, 2018NC
TAKATA RECALL. LAST YEAR I SPECIFICALLY MADE AN APPOINTMENT WITH AUDI TAMPA (105 E FOWLER AVE, TAMPA, FL) FOR THIS PURPOSE ON AUGUST 9 2017. THE SERVICE MANAGER AT THE TIME, EVEN THOUGH THEY KNEW WHY I WAS THERE SAID THEY HAD RUN OUT AND NOT TO WORRY THAT THE RECALL ISN'T THAT BAD. I AM FRUSTRATED THAT A YEAR LATER I AM REMINDED THAT THIS STILL HASN'T BEEN FIXED BY AUDI. AS AN ACTIVE DUTY SERVICE MEMBER I DON'T HAVE THE TIME NOR FLEXIBILITY TO CHASE AUDI DOWN. I WOULD EXPECT THAT AUDI WOULD BE MORE CONCERNED ABOUT THIS CONSIDERING THIS IS AN ERROR IN THEIR DESIGN AND IMPACTS THE QUALITY AND SAFETY OF THEIR PRODUCTS.
Air Bags
Filed Jul 20, 2018AZ
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI CHANDLER, 7460 W ORCHID LN, CHANDLER, AZ 85226, (480) 941-0000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Feb 13, 2018CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. UPON ATTEMPTING TO REGISTER THE VEHICLE WITH THE DEPARTMENT OF MOTOR VEHICLES IN CALIFORNIA, THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 18V082000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AND WAS UNABLE TO REGISTER THE VEHICLE DUE TO AN OPEN RECALL. THE CONTACT CALLED AN UNKNOWN AUDI DEALER IN SANTA ANA, CA AND WAS INFORMED THAT PARTS WERE EXPECTED TO BE AVAILABLE IN APRIL OF 2018. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TT *TR
Electronic Stability Control (esc)
Filed Dec 17, 201764,230 milesPA
1.CAR SLIPS ON WET SNOW WHEN APPLYING BRAKES WITH BRAKE ASSIST ON 2. 30 AMP FUSE FOR RIGHT SIDE CONTROL MODULE BLOWS OFF EVERY WEEK AFTER REPLACING TO A BLACK CHAR
Air Bags
Filed Oct 20, 2017IN
TAKATA RECALL. WAITING OVER 10 MONTHS FOR RECALL REPLACEMENT. TAKING TOO LONG.
Air Bags
Filed Jul 24, 2017VT
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (AUDI SOUTH BURLINGTON, 1325 SHELBURNE RD, SOUTH BURLINGTON, VT 05403 (802) 861-3010, WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT ALSO MENTIONED THAT HE INQUIRED ABOUT A LOANER VEHICLE BUT WAS DENIED VIA THE DEALER AND THE MANUFACTURER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air Bags
Filed Jun 23, 2017MA
TAKATA RECALL. RECALL DATED FEBRUARY 2016. IT IS NOW JUNE 2017. THIS IS AN UNACCEPTABLY LONG TIME FOR BOTH AUDI AND TAKATA.
Air Bags
Filed Apr 13, 2017CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS); HOWEVER, THE PART FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. PARTS DISTRIBUTION DISCONNECT.
Air Bags
Filed Mar 2, 2017OR
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Air Bags
Filed Feb 27, 2017NY
TAKATA RECALL: I WAS NOTIFIED ABOUT THE TAKATA AIRBAG RECALL BY LETTER OVER ONE YEAR AGO. I HAVE TRIED TO SCHEDULE APPOINTMENTS TO HAVE THE AIRBAG REPLACED ON TWO DIFFERENT OCCASIONS AT TWO DIFFERENT AUDI DEALERSHIPS. BOTH DEALERSHIPS STATED THAT THEY DO NOT HAVE THE PARTS AND DO NOT KNOW WHEN THE PARTS WILL BE AVAILABLE. THIS IS AN UNREASONABLE AMOUNT OF TIME TO WAIT FOR A REPAIR ESPECIALLY CONSIDERING THAT THE CURRENT AIRBAG IN MY CAR IS A POTENTIAL SAFETY RISK THAT WHEN INFLATED DURING A CRASH COULD SHOOT METAL FRAGMENTS INTO VEHICLE OCCUPANTS (ME!). THE LACK OF RESPONSE FROM THE MANUFACTURER IS UNACCEPTABLE AND IRRESPONSIBLE. I EXPECT AN EXPEDIENT INVESTIGATION AND RESOLUTION TO THIS SAFETY HAZARD.
Air Bags
Filed Feb 22, 2017MO
TAMARA RECALL. I RECEIVED A LETTER FEBRUARY OF 2016 NOTIFYING ME THAT THERE WAS A RECALL ON THE AIRBAGS IN MY CAR WHICH COULD LEAD TO SERIOUS INJURY OR DEATH. ONE YEAR LATER THERE IS STILL NO SOLUTION FROM AUDI TO REPAIR THE PROBLEM. I FEEL LIKE I AM DRIVING A TIME BOMB. IS THERE ANYTHING I CAN DO?
Air Bags
Filed Feb 7, 2017CA
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 AUDI A3. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V079000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER AND THE INTERIM RECALL NOTIFICATION DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 4, 2019. Source: NHTSA Office of Defects Investigation.