2010 Volkswagen CC

Above average

Owners filed 242 complaints about this vehicle with federal regulators, most often about the airbags. It has been recalled 4 times.

Avoid One of the Volkswagen CC years to avoid: 2.2× the complaints of a typical CC year. Which Volkswagen CC years to avoid →

When it fails
020k40k60k90k120k200k
78,000 milesMedian miles at failure

165 complaints record an odometer reading. Failures cluster around 75,000–90,000 miles.

Most common 2010 Volkswagen CC problems

83 of the 242 complaints (34%) are about the airbags.

ComponentReportsCrashesFiresInjuries
Air Bags · airbags82
303
Engine36
101
Power Train · transmission29
000
Fuel/Propulsion System · fuel and propulsion system24
000
Electrical System16
000
Power Train › Automatic Transmission · transmission12
000
Steering10
100
Unknown or Other6
001
Fuel System, Gasoline · fuel system5
000
Service Brakes, Hydraulic · brakes3
100

4 safety recalls

Part 573 reports
Air Bags › Frontal › Driver Side › Inflator Module18V148000
Filed Mar 6, 2018363,713 vehiclesVolkswagen Group of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy. Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflator with an alternative inflator, free of charge. The recall began March 16, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69Q9. Note: This recall partially supersedes recall 16V-078.

Fuel System, Gasoline › Delivery › Fuel Pump17V509000
Filed Aug 16, 2017280,915 vehiclesVolkswagen Group of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

Risk. If the fuel pump fails, the engine will stall, increasing the risk of a crash.

Remedy. Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

Air Bags › Frontal › Driver Side › Inflator Module16V078000
Filed Feb 10, 2016659,493 vehiclesVolkswagen Group of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

Risk. In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

Remedy. Volkswagen will notify owners, and dealers will replace the driver's frontal air bag inflators, free of charge. Volkswagen issued an interim notification to owners on April 12, 2016, and will send a second notification when parts are available. Volkswagen will notify owners again once parts are available. Volkswagen owners may contact Volkswagen customer service at 1-800-893-5298. Audi owners may contact Audi customer service at 1-800-253-2834.

Air Bags › Frontal15V483000
Filed Aug 4, 2015415,825 vehiclesVolkswagen Group of America, Inc.

Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

Risk. A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

Remedy. Volkswagen will notify owners, and dealers will install a protective cover over the steering wheel clock spring if the air bag light is off. If the airbag light is on and the steering wheel clock spring requires replacement, dealers will install a new steering wheel clock spring. These repairs will be performed free of charge. The recall began on January 15, 2016. Owners may contact Volkswagen customer service at 1-800-822-8987.

All 4 campaigns on file, newest first.

What owners reported

Newest filings
Air Bags
Filed Dec 14, 2021151,000 milesCA

The contact owns a 2010 Volkswagen CC. The contact stated while driving approximately 40 MPH, the air bag warning light illuminated, and all the buttons on the steering wheel became inoperable. The vehicle was not diagnosed nor repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure and informed the contact to take the vehicle to a dealer. The failure mileage was approximately 151,000.

Vehicle Speed Control
Filed May 2, 20191 milesNY

WHEN I AM DRIVING THE VEHICLEL SOMETIMES IT HESITATES I DON'T KNOW IF F IS AIR FLOW SENSOR OR TRANSMISSION A HAD NO IDEA

Engine
Filed Mar 26, 201979,000 milesMN

THE DEALERSHIP SAID PCV VALVE WENT OUT AND CAUSED REAR MAIN SEAL TO BREAK, WHICH IS THE REASON MY CHECK ENGINE LIGHT CAME ON. THE CAR IS NOW LEAKING OIL. THE PCV VALVE APPEARS TO BE FINE, NOTHING IS STUCK, NOTHING CRACKED, THE GASKET IS NOT DAMAGED EITHER. THE CAR NOW HAS 80K MILES ON IT AND IM STUCK WITH $1800 REPAIR BILL FOR THE REAR MAIN SEAL.

Engine
Filed Mar 14, 2019100,500 milesFL

I WAS DRIVING MY CAR HEADED OUT OF TOWN AND NOTICED WHILE DRIVING MY CAR STARTED TO ACCELERATING ON ITS ON ALMOST CAUSING ME TO ALMOST LOSE CONTROL AND HIT THE PERSON IN FRONT OF ME PUTTING ME AND MY FAMILY LIFE IN DANGER. WE ENDED UP TURNING AROUND TO HEAD BACK HOME AND ON THE WAY HOME WE STARTED SMELLING A STRONG GAS THE SMELL WAS SO LOUD WE ENDED UP PULLING OVER AND CALLING FOR A RIDE ALSO WHEN STOPPED AT A LIGHT OR STOP SIGN TO LONG I NOTICED THE VEHICLE WOULD JUMP OUT OF DRIVING AND SWITCH INTO A DIFFERENT GEAR ON IT'S OWN CASING ME TO HAVE TO PUT MY EMERGENCY SIGNAL LIGHTS ON AND RESTART THE VEHICLE IN ORDER TO GET IT BACK INTO DRIVING EVERYTIME THAT HAPPENED I WOULD NOTICE THAT THE D ON THE DASHBOARD WOULD BE GONE I ENDED UP TAKING MY VEHICLE TO THE DEALERSHIP VW IN BRADENTON FL SO IT COULD BE LOOKED AT IT HAD RECALLS IT THEY ALSO LISTED A FEW OTHER THINGS THEY NEEDED TO DO SO AFTER THEM SO CALLED FIXING IT THE COST I HAD TO PAY WAS $1,555.88 SO AS I LEFT I NOTICED THE ENGINE LIGHT WAS BACK ON THE CAR WAS STILL DOING THE SAME THING LIKE IT NEVER WAS FIXED I CALLED THE DEALER AND THEY TOLD ME TO BRING IT BACK NEXT FRIDAY I ENDED UP STOPPING TO TO CHECK MY OLI LEVEL AND NOTICED THAT VW DEALER MECHANIC FORGOT TO PUT MY OIL BACK IN MY CAR AFTER FIXING A SMALL DRIP THAT THEY SAID WASNT THAT ARGENT TO FIX AND IN I DECIDED TO GO AHEAD AND LET THEM DO ANYWAYS BEFORE I DROPPED MY CAR OFF TO VW I HAD JUST GOT A OIL CHANGE 2 DAYS BEFORE AT THIS POINT I'M SO HURT I'M A PATIENT OF

Fuel/Propulsion System
Filed Jan 22, 201999,000 milesCA

STARTED THE CAR IT TURN OVER AND AUTOMATICALLY SHUTOFF FUEL INJECTION IT WAS ON A CITY STREET AND STOPPED SMACK IN THE MIDDLE CAUSING CARS TO GO AROUND ME

Air Bags
Filed Jan 11, 2019CA

TAKATA RECALL. VW WILL NOT REPLACE THE RECALLED AIRBAG. I DO NOT FEEL SAFE DRIVING MY CAR. I CALLED MANY TIMES AND GET MANY NOTICES IN THE MAIL TO GET IT REPLACE. UPON CALLING THEY (VW OF ONTARIO, SAN BERNARDINO AND MORENO VALLEY INCLUDING THE CORPORATE LINE. THAT THERE ARE NO AIRBAGS AND THE MANUFACTURE WENT OUT OF BUSINESS.

Air Bags
Filed Jan 10, 2019125,000 milesNY

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE SHUT OFF WITHOUT WARNING. THE VEHICLE WAS RESTARTED, BUT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL SYSTEM FAILED AND CODE NUMBER: P2293 WAS LOCATED. THE DEALER ALSO INFORMED THE CONTACT OF TWO OPEN RECALLS: NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 18V148000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER DID NOT NOTIFY HIM ABOUT THE RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND PROMISED TO CALL THE CONTACT BACK. THE CONTACT WAS NOT CALLED BACK. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 125,000.

Air Bags
Filed Dec 7, 2018IL

TAKATA RECALL. I TOOK MY CC FOR RECALL ON THE AIRBAG IN VW DEALER IN COUNTRYSIDE, IL.THE REPLACE THE AIRBAG AND GIVE ME THE CAR BACK WITH AIRBAG ERROR ON THE DASHBOARD.AFTER THAT THEY SERVICE DEPARTMENT TOLD ME THAT I NEED TO CALL FOR APPOINTMENT COME BACK WHEN IS AVAILABLE, PAY THEM $140 FOR DIAGNOSTIC AND THEN THEY CAN TELL ME WHAT IS WRONG WITH MY AIRBAG.THEY WANT ME TO DRIVE MY CAR WITH OUT AIRBAG.

Fuel/Propulsion System
Filed Dec 4, 201890,000 milesAE

I AM A U.S SERVICE MEMBER STATIONED OVERSEAS. I WILL BE SERVING OVERSEAS UNTIL NOVEMBER 2021. WHILE DRIVING ON THE AUTOBAHN WITH MY FAMILY, I GOT ON THE LEFT LANE TO PASS A VEHICLE NEXT TO ME. WHEN I HIT ON THE ACCELERATOR, OUT OF THE BLUE, MY VEHICLE SEEMS TO LOSE POWER AND THE EPC CODE ON MY DASHBOARD STARTED FLASHING. THE VEHICLE STARTED CHOKING AND SLOWED DOWN INSTEAD. IN CONFUSION AND THE LOUD HONKING FROM THE VEHICLES BEHIND AND NEXT TO ME, I TURNED MY HAZARD LIGHTS AND SWITCHED TO THE FAR RIGHT LANE. I IMMEDIATELY CONTACTED THE LOCAL VW DEALERSHIP IN GERMANY AND WAS INFORMED THAT THERE WAS A RECALL ON MY VEHICLE FOR THE FUEL PUMP MODULE AND TAKATA AIRBAG BUT IT COULD ONLY BE DONE IN THE STATES. I CONTACTED OMSC AND THEY INFORMED ME THAT THERE WAS NOTHING THEY COULD DO AND I WOULD HAVE TO CONTACT VW AMERICA. WHEN I CONTACTED VW AMERICA AND TOLD THEM ABOUT MY SITUATION, I WAS INFORMED I WOULD HAVE TO WAIT UNTIL 2021 WHEN I RETURN TO THE U.S. I AM WORRIED FOR MY SAFETY AND THAT OF MY FAMILY DRIVING THIS VEHICLE. ANY HELP WOULD BE APPRECIATED.

Engine
Filed Nov 21, 2018NJ

ENGINE KEEPS STALLING, HAD FUEL PUMP REPLACE PER 4TH RECALL FOR THIS VEHICLE. THE CAR STILL STALLS, EXTREMELY DANGEROUS WHILE DRIVING ESPECIALLY ON THE HIGHWAY WHEN I HAVE TWO KIDS IN THE CAR. THE CAR WONT GO IN REVERSE LIKE A NORMAL CAR BC IT STALLS TOO, I HAVE TO TURN THE CAR OFF AND THEN BACK OFF TO BE ABLE TO REVERSE. I WAS DRIVING DOWN A SMALL RAMP ON IN A PARKING GARAGE, THE CAR STALL AGAIN. NO ONE IS ABLE TO HELP ME AND VOLKSAGEN KEEPS TELLING ME MY ENGINE LIGHT IS ON AND I KEEP TELLING THEM IT COMES ON WHEN MY CAR STALLS! I FEEL LIKE IM IN A DEATH CAR, I RATHER WALK INSTEAD OF DRIVE MY VOLKSWAGEN AND VERY FRUSTRATING THAT I HAVE TO PAY THIS LOAN WHEN THE CAR CONSTANTLY STALLS ON ME. HARD FOR ME TO TRADE IN AS WELL BC I OWE ABOUT 6K AND IM IN MEDICAL SCHOOL. CAN SOMEONE ANYONE PLEASE GIVE ME TIPS ON HOW TO HANDLE THIS SITUATION.

Air Bags
Filed Oct 30, 201876,000 milesMN

AFTER A RECALL ON AIRBAG WAS DONE, TWO WEEKS LATER I TOOK THE CAR IN BECAUSE A AIRBAG LIGHT CAME ON. WAS TOLD ITS CONTROL MODULE FOR PODS ALL, WHICH COSTS $2,357.68. THIS MODULE CONTROLS THE AIRBAGS WHETHER OR NOT THEY GO OFF IN AN ACCIDENT. WELL MINE WENT OUT WITHOUT EVER BEING IN AN ACCIDENT. THE CAR ONLY HAS 76K MILES AND VW TOLD ME IT HAS NOTHING TO DO WITH THE OTHER AIRBAG RECALL AND THAT PART IS ONLY COVERED UNTIL 36K MILES. THIS SUPER EXPENSIVE SAFETY ISSUE SHOULD BE LOOKED AT NOT BE PUT UPON A CUSTOMER.

Electrical System
Filed Oct 2, 2018180,000 milesCA

VEHICLE WAS SERVICED AT 180K BY VW DEALERSHIP; A PREMIUM SERVICE WAS SELECTED; ENGINE LIGHT CAME ON AS I WAS TAKING IT IN; THE VEHICLE PREVIOUSLY DID TURN OFF WHILE ON THE HIGHWAY ON ITS OWN WHICH THEN NEEDED TO BE RESTARTED. THE CAR JERKED AS IF MY SPARK PLUGS WERE HAVING ISSUES. HAVE HAD TO CHANGE SPARK PLUGS FREQUENTLY COMPARED TO NORMAL WEAR AND TEAR. I WAS TOLD IT WAS THE AIR/CAM SENSOR (AS A RECOMMENDATION FROM THE DEALERSHIP) THE CAR HAD BEEN RUNNING SLUGGISH BUT NORMAL PRIOR TO IT GETTING SERVICED. THE CAR WAS READY FOR PICK UP AND ENGINE LIGHT WAS CLEARED. CAR WAS DRIVEN ABOUT 35MI FROM DEALERSHIP TO PLACE OF RESIDENCE. CAR PERFORMED NORMAL. NEXT DAY WENT TO TURN ON THE VEHICLE AND IT WOULD NOT START. IT DID START LONG ENOUGH THAT I COULD USE MY OWN CODE READER THE VEHICLE HAD 15 ERRORS ACCORDING TO THE READER. I LET THE CAR SIT FOR A MONTH BEFORE I COULD TOW IT TO THE DEALERSHIP WHERE IT WAS SERVICED. VW IS NOW SAYING THEY DON'T KNOW WHAT IS WRONG WITH THE VEHICLE. CAMSHAFT IS WHAT THEY ARE LOOKING AT . ANOTHER POSSIBILITY VW EXPLAINS IS MASSIVE ENGINE FAILURE.

Engine
Filed Aug 20, 2018102,000 milesAL

I WAS IN MOTION LEAVING WORK AND CAR STALLED..COULD NOT GET IT STARTED.TOOK TO THE SHOP AND DIAGNOSED WITH TIMING BELT FAILURE RESULTING IN CATASTROPHIC DAMAGE TO THE ENGINE

Fuel/Propulsion System
Filed Aug 17, 2018108,000 milesNY

AROUND 8/8/18 I POPPED MY HOOD TO GIVE A GUY A JUMPSTART & SMELLED GAS. THOUGHT THAT WAS AS ODD SO WITH THE HOOD OPENED I STARTED THE CAR. WHEN I RETURNED TO LOOK UNDER THE HOOD I NOTICED A STREAM OF GASOLINE COMING OUT OF THE TOP OF THE HIGH PRESSURE FUEL PUMP (BOSCH MFG: 06H127025N SKU: 3649). THE DEALERSHIP SAID THAT THE RETAINING CLIP ON THESE FUEL PUMPS AT THE TOP OF THE CONNECTOR ARE KNOWN TO BE WEAK AND GIVE OUT CAUSING LARGE FUEL LEAKS. I'VE NOTICED WHILE RESEARCHING REPLACEMENT PARTS THAT SOME MANUFACTURERS USE BOLTS RATHER THAN A THIN RETAINER CLIP THAT GIVES OUT. AFTER FINDING THIS LEAK I HAVE NOTICED THAT THE GAS CONTINUES TO SPEW OUT EVEN AFTER THE CAR IS OFF, AND AT TIMES STOPS THEN STARTS AGAIN. WHICH COULD HAVE SOMETHING TO DO WITH THE RECALL FOR THE CONTROL MODULE THAT PLUGS INTO THIS PUMP & STATES IT COULD CONTINUOUSLY RUN, WHICH IS BAD ENOUGH BUT THEN ADD IN THAT THE PUMP THAT IS ALWAYS RUNNING IS KNOWN TO LEAK FUEL, VERY DANGEROUS.

Air Bags
Filed Aug 15, 2018FL

2010 VOLKSWAGEN CC SPORT. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG INFLATOR. *LD *JS

Service BrakesCrash1 injured
Filed Aug 7, 201895,000 milesCA

FUEL PUMP MODULE AND TAKATA INFLATORS WHILE DRIVING ON THE FREEWAY ON THE WAY TO WORK MY CAR ENDED UP LOSING POWER AND COMPLETELY SHUTTING DOWN WHILE IN MOTION. THE SUDDEN LOSS OF POWER SHUT OFF ALL OF MY LIGHTS INSIDE AND OUT. AS SOON AS THIS HAPPENS I BEGIN TO PRESS ON MY BRAKES ONLY TO NOTICE THAT MY BRAKES FELT LIKE THEY WERE LACKING PRESSURE. THE LACK OF PRESSURE ON THE ROTARS MADE IT VERY DIFFICULT TO SLOW DOWN AND WITH THERE BEING NO POWER ALSO MADE IT DIFFICULT TO TURN THE WHEEL. I MERGED OVER TOWARD THE SHOULDER AND ENDING UP HITTING SOME TYPE OF WATER RUN OFF DIP THAT CAUSED MY CAR TO BOUNCE UP AND BLOW OUT MY RIGHT FRONT TIRE. THE BLOWOUT WAS WHAT HELPED ME SLOW MY CAR DOWN AND BRING IT TO A STOP. THAT CAUSED DAMAGE TO THE BODY OF MY CAR. AFTER STOPPING I TRIED CHECKING IF THE CAR WOULD TURN ON AND IT HAD NO RESPONSE. I THEN HAD IT TOWED AWAY. THAT WAS IN 2016 AND TO THIS DAY THE CAR HASN'T BEEN ABLE TO GET FIXED.

Electrical System
Filed Aug 6, 201868,468 milesPA

MY CAR WAS ON A LARGE BLVD WITH OTHER CARS IN MOTION WHEN ALL OF A SUDEN WITH OUT NOTICE JUST COMPLETELY SHUT OFF. THIS WAS NOT THE FIRST TIME IT HAPPENED IT HAPPENED MANY TIMES BEFORE. I TAKE IT TO THE DEALERSHIP TO FIX THE PROBLEM AND NO RESULTS I STILL HAVE THE SAME PROBLEM. I FEAR FOR MY LIFE I FEEL LIKE MY CAR IS A DEATH TRAP AND ONE DAY A BIG TRAGEDY CAN OCCUR DEW TO THE FACT THAT THE DEALERSHIP FAILS TO PROVIDE THE RIGHT SERVICE. IT'S AN ONGOING SITUATION FOR MANY YEARS WITH NO RESULTS. I RECEIVED A RECALL ON JUNE 2018 FOR A FUEL PUMP CONTROL MODULE, DEALERSHIP ASSURED ME THAT WAS THE REASON WHY THE VEHICLE WAS SHUTTING OFF IN MOTION THEY INSTALLED THE FUEL PUMP CONTROL MODULE ON JULY 2018 AND PROBLEM STILL OCCURRING.

Electrical System
Filed Aug 4, 2018116,600 milesCA

FUEL PUMP CONTROL MODULE REPLACED AND RELOCATED ON JULY 18TH, 2018. HOWEVER, ON AUGUST 3RD, 2018, WHILE DRIVING ALONE IN THE #4 LANE OF THE FREEWAY, MY CAR SUDDENLY STOPPED. NO WARNING. NO CHUGGING. THE ENGINE JUST STOPPED. FORTUNATELY, THERE WAS ENOUGH TRAFFIC FOR THE VEHICLES BEHIND ME TO SLOW DOWN TO AVOID ME. I IMMEDIATELY TURNED MY HAZARD LIGHTS ON WHILE DESPERATELY TRYING TO GET THE CAR TO TURN BACK ON. THANKFULLY IT DID WITHIN A MINUTE OR TWO GIVING ME JUST ENOUGH TIME TO CUT ACROSS THE HIGHWAY TO PULL OFF TO THE SIDE OF THE ROAD. I IMMEDIATELY CALLED THE SERVICE DEPARTMENT AT MY LOCAL DEALERSHIP TO INFORM THEM OF WHAT HAPPENED AND THEY WERE PERPLEXED AND TOLD ME TO TAKE IT TO THE NEAREST VW DEALERSHIP IF THE ENGINE LIGHT WASN'T FLASHING, WHICH AT THE TIME IT WASN'T. THAT DEALERSHIP TURNED ME AWAY AND TOLD ME I SHOULD BE ABLE TO MAKE IT TO MY REGULAR DEALERSHIP. I WAS ONLY ABLE TO DRIVE ABOUT 10 MORE MILES BEFORE MY CAR COMPLETELY SHUT OFF AND WOULD NOT START. I HAD MY CAR TOWED TO MY REGULAR DEALERSHIP WHERE THEY BELIEVE IT MAY BE THE FUEL PUMP. SINCE I HAD THE RECALL COMPLETED PRIOR, I AM VERY FEARFUL THAT I WON'T BE SO LUCKY NEXT TIME. HAD TRAFFIC BEEN GOING AT THE REGULAR SPEED, I BELIEVE I WOULD HAVE BEEN SERIOUSLY INJURED OR DEAD. I NEED TO BE REASSURED THAT THESE RECALLS ARE DONE RIGHT AND TESTED TO ENSURE THERE AREN'T FAULTY PARTS AND THAT SAFETY IS PARAMOUNT.

Unknown or Other
Filed Jul 31, 2018112,000 milesVA

MECHATRONIC UNIT VEHICLE IN MOTION ON CITY STREET DRIVING APPROXIMATELY 40 MPH SEEMED AS THOUGH CAR DROPPED GEAR, AUTOMATICALLY DROPPED TO 10MPH, TRIED TO ACCELERATE, BUT ENGINE REVVED AND WOULDN'T INCREASE SPEED. CHECK ENGINE LIGHT APPEARED AND D (FOR DRIVE) BEGAN FLASHING ON SCREEN, PULLED OVER, SHUT CAR OFF AND WAITED. WAS ABLE TO RESTART AND DRIVE 2BLICKS TO DEALERSHIP WITH D LIGHT STILL FLASHING. DEALERSHIP RECREATED ISSUE AND DIAGNOSED THE MECHATRONIC UNIT WHICH HAD PREVIOUSLY BEEN RECALLED ON OTHER DSG TRANSMISSIONS IN THE PAST. (2007-2009) WAS TOLD MY CAR WAS MANUFACTURED JUNE OF 2009, BUT THAT MODEL HADN'T BEEN RECALLED. THIS COULD HAVE KILLED ME IF I WAS ON THE INTERSTATE DRIVING FASTER. I AM CONCERNED FOR OTHERS SAFETY IF THE CAR CAN JUST STALL OUT WHILE IN MOTION. CAR HAS 112,000 MILES, BUT THE TRANSMISSION ONLY HAS 80K

Fuel/Propulsion System
Filed Jul 30, 2018IN

DEALER HAS NOT COMPLETED RECALL IN TIMELY MANNER. KEEPS STATING THAT THEY CAN'T COMPLETE IT. NHTSA RECALL NUMBER 17V509 MANUFACTURER RECALL NUMBER 20AE SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER FROM THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. RECALL STATUS RECALL INCOMPLETE REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE. SAFETY RISK DESCRPITION A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.

Air Bags
Filed Jul 19, 2018OH

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V148000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (GMC OF PERRYSBURG, 26875 DIXIE HWY, PERRYSBURG, OH 43551) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Electrical System
Filed Jul 12, 201825,000 milesMO

WIRING HARNESS RUNNING THROUGH THE TRUNK AREA OF THE VEHICLE IS ROUTED IN SUCH A MANNER THAT OPENING AND CLOSING THE TRUNK CAUSES THE INSULATION TO CHAFE, RESULTING IN A SHORT CIRCUIT WHICH CAUSES THE TRUNK TO OPEN WITHOUT WARNING WHILE THE VEHICLE IS IN MOTION AND THE TAIL/BRAKE LIGHTS TO CEASE FUNCTIONING PROPERLY.

Engine
Filed Jul 11, 201896,000 milesTX

AFTER BEING PARKED IN THE DRIVEWAY OVERNIGHT THE CAR WOULD NOT START. IT WAS TOWED TO THE DEALER WHO DIAGNOSED A SLIPPED TIMING CHAIN. AN INTERNET SEARCH REVEALED THIS TO BE A COMMON FAILURE WITH THIS ENGINE DUE TO A FAULTY DESIGN OF THE BELT TENSIONER.

Engine
Filed Jul 8, 2018100,000 milesMD

THE TIMING BELT TENSIONER FAILED WHILE DRIVING. LOST POWER AND REQUIRED A TOW. DAMAGED VALVES, WARPED HEAD AND PISTONS WAS AN EXPENSIVE REPAIR. THIS APPEARS TO BE PROBLEM FOR THE 2.0 ENGINE AS I'VE READ THAT HAS OCCURRED WITH MANY OTHER OWNER'S. VOLKSWAGEN SHOULD TAKE RESPONSIBILITY FOR THESE REPAIRS.

Air BagsCrash
Filed Jul 3, 2018160,000 milesDC

TAKATA AIRBAGS I HAD THE RECALL REPAIR DONE, SHORTLY THERE AFTER THE HORN STOPPED WORKING AND THE AIRBAG LIGHT CAME BACK ON. VW WANTS TO CHARGE ME JUST TO LOOK AT IT. MY REF # AT VW IS 180415119. FURTHER MORE I WAS IN AN ACCIDENT WITH A TRACTOR TRAILER ON JUNE 14, 2018 AND THE AIRBAGS DID NOT DEPLOY.

Electrical System
Filed Jun 26, 2018AL

VEHICLE WILL STALL OUT WHILE DRIVING OR PULLING OUT FROM A STOPPED POSITION. IT IS VERY DANGEROUS AS IT DOES THIS ON A DAILY BASIS. MY DAUGHTER HAD IT STALL OUT ON THE INTERSTATE WHILE GIVING IT GAS TO PASS ANOTHER VEHICLE. SHE WAS IN THE MIDDLE OF THE INTERSTATE SITTING THERE AND CALLED 911. THE VEHICLE RESTARTED BUT PUT HER IN A VERY DANGEROUS POSITION ON A BUSY INTERSTATE. THERE IS A RECALL ON THE FUEL PUMP AND ELECTRICALLY THAT WAS ISSUED A YEAR AGO -- HOWEVER THERE ARE NO PARTS TO FIX IT THEY SAY. WE HAVE NOT BEEN NOTIFIED OF ANY PARTS. I HAVE CALLED VW AND THEY SAID THAT IF I TOOK IT TO A DEALER FOR DIAGNOSIS THEY MIGHT COULD HELP WITH FINANCIAL ASSISTANCE. I TOOK IT TO THE DEALER AND THEY SAID THERE WAS NO CODE INDICATING THAT THE FUEL PUMP PROBLEM EXISTED. HOWEVER, I EXPLAINED THAT THE CAR IS DOING EXACTLY WHAT THE RECALL SAYS IS HAPPENING. I AM SO FRUSTRATED AND FEEL THAT VW IS PUTTING OUR FAMILY AT RISK ON A DAILY BASIS. WE NEED THIS PART AND REPAIR DONE ON OUR CAR IMMEDIATELY. WAITING OVER A YEAR WHEN A KNOWN PROBLEM EXIST IS JUST NOT RIGHT -- WHEN THIS CAN PUT A LIFE AT RISK. IF THE CAR STALLS OUT PULLING OUT IN FRONT OF ANOTHER VEHICLE OR GOING DOWN THE ROAD ON A BUSY INTERSTATE WHEN GIVING IT GAS TO PASS A VEHICLE IS JUST A HORRIFIC ACCIDENT WAITING TO HAPPEN. NUMEROUS LIVES COULD BE IMPACTED.

Engine
Filed Jun 25, 2018126,105 milesMI

BROKEN TIMING CHAIN/BELT. WE WERE LEAVING A RESTAURANT, WHILE IN THE PARKING MOVING FORWARD THE CAR HESITATED....AND THEN STALLED. I RE-STARTED IT AND IT WAS MAKING FUNNY SOUND. I TURNED IT OFF AND ASK FOR HELP PUSHING IT BACK INTO A PARKING SPOT. WE HAD IT TOWED TO A LOCAL IMPORT REPAIR SHOP FOR DIAGNOSES, WE WERE REFERRED TO A VW DEALER AND TOLD TO RESEARCH CLASS ACTION LAW SUITE REGARDING TIMING CHAIN/BELT FAILURE.

Engine
Filed Jun 21, 2018150,000 milesIA

WHEN TURNING CORNERS, CHECK ENGINE LIGHT WOULD FLASH ON AND ENGINE WOULD SOMETIMES MISFIRE. I TOOK IT IN TO THE VW DEALERSHIP TO LOOK AT IT FOR THE SECOND TIME. THEY PERFORMED DIAGNOSTICS AND THEN WENT TO PULL THE VEHICLE OUT OF SHOP AND IT WOULD NOT START. THEY DETERMINED THE TIMING CHAIN SLIPPED. THANKFUL THAT THIS DID NOT HAPPEN WHILE DRIVING AS IT WOULD HAVE BEEN VERY DANGEROUS. THE DEALERSHIP MUST DISMANTLE THE ENGINE TO DETERMINE ROOT CAUSE AND PRICE FOR PROPER REPAIRS, WHICH THEY ARE ESTIMATING AS $2,000 TO $5,000 - WHICH IS MORE THAN THE CAR IS WORTH. WE TOOK GREAT CARE OF THIS CAR INCLUDING SERVICING AS RECOMMENDED. IT HAD 150K MILES, BUT WE SHOULD HAVE BEEN ABLE TO DRIVE THIS CAR FOR MANY MORE MILES. VW SHOULD HAVE ISSUED A BULLETIN FOR SERVICING THIS KNOWN ISSUE AND WE WOULD NOT HAVE BEEN FORCED TO BUY A NEW VEHICLE, MOREOVER, THEY SHOULD HAVE ISSUED A RECALL AS THIS COULD BE FATAL IF IT WENT OUT WHILE DRIVING.

Fuel System, Gasoline › Delivery
Filed Jun 20, 201885,000 milesFL

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER (KUHN VOLKSWAGEN IN TAMPA, FL), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE RECALL WERE NOT AVAILABLE. THE CONTACT EXPERIENCED THE FAILURE LISTED IN THE RECALL, WHICH CAUSED THE BATTERY TO BE REPLACED ON TWO SEPARATE OCCASIONS BY AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 85,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Jun 12, 2018FL

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. THE DEALER (REEVES VOLKSWAGEN TAMPA, 11337 N FLORIDA AVE, TAMPA, FL 33612) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel System, Gasoline
Filed Jun 12, 2018NJ

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLKSWAGEN OF UNION SERVICE CENTER (1180 SPRINGFIELD RD, UNION, NJ 07083, (908) 687-9000) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 10, 201870,000 milesCA

THERE HAVE BEEN THREE RECALLS ON MY VEHICLE, AND IT HAS BEEN TWO AND A HALF YEARS SINCE THE FIRST ONE AND NO REMEDY HAS BEEN MADE. IT AFFECTS MY FRONT AIRBAGS, WHICH IS EXTREMELY DANGEROUS OR MY PASSENGERS AND MYSELF. ALSO, I HAVE HAD TO TAKE THE CAR INTO THE SHOP FOR MULTIPLE OTHER REASONS CAUSED BY THE FUEL PUMP RECALL ON IT.

Electrical System
Filed Jun 8, 201890,000 milesKY

MY VEHICLE HAD COMLETE LOSS OF MOTIVE POWER WHILE IN MOTION, I LET IT ROLL TO THE SIDE OF THE ROAD AND SHUT IT OFF BY TAKING THE KEY OUT OF THE IGNITION. AFTER RESTARTING IT IT SEEMED TO RUN FINE, I WAS ONLY 5 MINUETS AWAY FROM HOME. SECOND INCIDENT HAPPENED ON MY WAY TO WORK IN MORNING RUSH HOUR ON THE HIGHWAY , SAME SITUATION ACCRUED. AFTER WAITING A MINUTE TO RESTART IT WORKED FINE. AFTER THIS HAPPENED ON A DAILY BASIS I TIMED HOW LONG MY CAR WOULD RUN BEFORE IT WOULD HAPPEN AGAIN, IT RAN FOR 14 MIN AND WOULD LOOSE ALL MOTIVE POWER, ALL OTHER POWER WORKED FINE,LIKE LIGHTS, RADIO AND SO ON. I THEN WENT ON THE VOLKSWAGEN WEBSITE AND RESEARCHED THE PROBLEM, COMING TO FIND OUT THERE IS A RECALL ON MY PROBLEM. MY VEHICLE WAS ALWAYS IN MOTION WHEN IT HAPPENED, ON HIGHWAY, SIDE ROADS. I WAS LUCKY NOT TO GET HIT OR COME TO A COMLETE STOP IN THE CENTER OF AN INTERSECTION!!! I TOOK MY CAR TO A VW REPEALER AND EXPLAINED MY FINDING AND GAVE THEM THE RECALL NUMBER 20AE, THEY FIXED IT BY REPLACING THE FUEL PUMP CONTROLL MODULE, DUE TO THE MODULE BEING BAD I ALSO HAD TO GET NEW FUEL PUMP.

Vehicle Speed Control
Filed Jun 7, 201897,538 milesWI

POLICE OFFICER PULLED OVER MY VEHICLE DUE TO SPEEDING WHILE MY SPEEDOMETER READ THE EXACT SPEED LIMIT. MY SPEEDOMETER NEEDLE FLUCTUATES IN SPEED (MOVES UP AND DOWN RANDOMLY) EVEN WITH CRUISE CONTROL ON. ALSO SAME PROBLEM FOR THE TACHOMETER. THIS IS A DEFECTIVE ITEM AND CAN CAUSE AND OR ACCUMULATE TO A CAR ACCIDENT AND OR DEATH. I HAVE READ ON COUNTLESS FORUMS OF VOLKSWAGEN OWNERS STATING THEIR NEWER VOLKSWAGEN MODELS HAVE INCORRECT SPEED READINGS I HAVE EVEN CHECKED WITH A HANDHELD GPS SYSTEM AND IT DID NOT READ WHAT WAS DISPLAYED ON MY SPEEDOMENTER.

Fuel/Propulsion System
Filed Jun 5, 2018MA

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. COLONIAL VOLKSWAGEN OF WESTBOROUGH (89 TURNPIKE RD, WESTBOROUGH, MA 01581, (508) 366-8383) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed May 30, 2018123,094 milesDC

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED THE MANUFACTURER AND WAS ADVISED THAT PARTS WERE NOT AVAILABLE TO COMPLETE THE RECALL REPAIR. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS APPROXIMATELY 123,094. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 23, 2018NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 17V509000 (FUEL SYSTEM, GASOLINE) AND STATED THAT THE MANUFACTURER HAD FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER (BURDICK VOLKSWAGEN, 5885 CIRCLE DRIVE E #605B, CICERO, NEW YORK 13039) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED, WHICH WAS A SAFETY CONCERN. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.

Air Bags
Filed May 10, 201880,800 milesCA

MY VEHICLE HAD 2 RECALL NOT RESOLVED WITH VOLKSWAGEN. ONE OF THEM IS 20AE FUEL PUMP MODULE RECALL, WHICH COULD POTENTIALLY CAUSED LOSS OF MOTIVE POWER WHILE IN MOTION. I HAD THIS SYMPTOMS 5 TIMES IN A WEEK, WHEN I DRIVE ON THE STREET THE CAR JUST STALLED. VOLKSWAGEN'S DEALER TOLD ME THE REPAIR IS UNAVAILABLE. THEY HAVE NO ESTIMATION HOW LONG I NEED TO WAIT BEFORE THE REPAIR PARTS AVAILABLE. I DEFINITELY DON'T WANT TO TAKE THE RISK TO CONTINUE DRIVING MY CAR. BUT ALTERNATE TRANSPORTATION IN NOT PROVIDED BY VOLKSWAGEN.

Fuel/Propulsion System
Filed May 7, 2018122,251 milesTX

WHILE TRAVELLING ON THE HIGHWAY AT SPEED, MY ENGINE CUT OUT AND LEFT ME WITH NO POWER. I WAS TRAVELLING UP A HILL SO THERE WAS A DRAMATIC DECREASE IN SPEED, CAUSING OTHERS TO SWERVE AROUND ME AS I MADE MY WAY TO THE SHOULDER. FORTUNATELY NO ACCIDENT OCCURED, BUT I FEEL LIKE I WAS LUCKY. I WAS TOWED TO A VW DEALERSHIP, AND THEY INDICATED THAT THE FUEL PUMP CONTROL MODULE HAD MELTED. NOT ONLY DID THIS CAUSE MY VEHICLE TO STALL, BUT BECAUSE THE FUEL PUMP CONTROL MODULE IS LOCATED ABOVE THE FUEL PUMP AND TANK, I WAS LUCKY THE VEHICLE DIDN'T CATCH ON FIRE. I LET THE DEALERSHIP KNOW THAT THE FPCM WAS UNDER A RECALL FOR BEHAVIOR LIKE I EXPERIENCED, BUT THEY DID NOT KNOW, AND FORCED ME TO PAY $998.25 TO REPLACE THE FUEL PUMP CONTROL MODULE AND THE FUEL PUMP ASSEMBLY, WHICH WAS DAMAGED WHEN THE FPCM MELTED. I'VE LOOKED UP THE TIMING ON THIS RECALL AND THEY SAY THAT A FIX HAS NOT BEEN ISSUED DUE TO A SHORTAGE OF PARTS OR UNKNOWN FIX. THIS IS COMPLETELY UNACCEPTABLE, AS THE FPCM THAT WAS PLACED IN MY VEHICLE WHEN IT WAS FIXED IS A NEW REVISION WHICH ISN'T COVERED UNDER THE RECALL. IT SEEMS THAT THEY DO HAVE THE PARTS, WHY HAS IT TAKEN OVER 8 MONTHS FROM THE RECALL NOTICE TO FIGURE OUT HOW TO MOVE IT TO A BETTER LOCATION? THIS ISSUE NEEDS TO BE EXCALATED AND A FIX NEEDS TO BE ISSUED PROMPTLY. NOT ONLY DO YOU HAVE AN ISSUE WITH VEHICLES STALLING ON THE ROAD, BUT THE POTENTIAL OF A VIOLENT FIRE IS SIGNIFICANTLY HIGH.

Fuel/Propulsion System
Filed Apr 14, 201870,200 milesNJ

THE CAR IS HESITATING, CHUGGING AND/OR JUMPING IN SLOW TRAFFIC WHEN NEEDING TO HAVE CONTROL OF THE SLOWER SPEED OF CAR ESPECIALLY IN STOP AND GO TRAFFIC TO AVOID AN ACCIDENT. THE CAR IS ALSO GOING THROUGH HIGHER AMOUNTS OF GAS RECENTLY...WENT FROM 28 MPG DOWN TO 20 MPG WITHIN THE PAST WEEK AND THERE HAS BEEN NO CATALYST, NO CHANGE IN TYPE OF DRIVING OR ANYTHING...ALSO MY EXHAUST AND ENGINE WARNING LIGHT IS NOW ON AND THERE IS NOTHING WRONG WITH MY ENGINE ACCORDING TO DIAGNOSTIC CHECK.

Electrical System
Filed Apr 10, 201844,797 milesVA

I JUST RECENTLY BOUGHT MY VERY 1ST. USED 2010 VOLKSWAGEN CC. AFTER I BOUGHT IT, I REALIZED THAT THE MASTER WINDOW SWITCH ON THE DRIVERS SIDE DOESN'T WORK. THE CAR IS SHOWING ONLY 45,000 MILES ON IT. SO I WOULD HAVE TO REACH OVER TO THE PASSENGER SIDE DOOR, TO GET THE WINDOW TO ROLL UP. ALSO, MY HEATER ISN'T WORKING. I HEAR THE FAN RUNNING AT DIFFERENT SPEEDS, BUT ONLY COOLAIR COMING OUT. ON TOP OF THAT, THE FABRIC ON THE HEADLINER IS COMING DOWN. I FOUND OUT THAT IN ORDER TO REPLACE THE HEADLINER, YOU HAVE TO GET THE FRONT WINDSHIELD REMOVED TO GET THE HEADLINER OUT. RIDICULOUS! CAR MANUFACTURERS HAVE BEEN AROUND FOR MANY YEARS. CAR HAVE GOT FASTER AND SAFER THROUGHOUT THE YEARS, BUT THE HEADLINERS STILL FALL DOWN. IT'S NOT ACCEPTABLE! USE BETTER ADHESIVE, BETTER MATERIAL. TAKE MORE PRIDE IN YOUR PRODUCT.

Unknown or Other
Filed Mar 31, 201889,000 milesCA

I BOTH MY 2010 VW CC IN 2017 AND A YEAR AGO AND I'M HEAVING JERKING OR BUCKING DURING STOP AND GO OR A DELAY IN POWER WHEN STEPPING ON GAS PEDAL. IT'S GOTTEN TO THE POINT THAT I REALLY HATE STOP AND GO TRAFFIC; I FEEL LIKE I'M DRIVING AN OLD CAR WITH ISSUES AT THE MECHANIZATION UNIT OR AT THE AUTOMATIC TRANSMISSION. I KNEW IT'S ABOUT AN ISSUES AT THE MECHATRONIC UNIT VALVE. IT BUCKS AND SHAKES LIKE IT'S ABOUT TO STALL. I'M FINDING MYSELF RELUCTANT ABOUT HAVING PASSENGERS IN THE CAR BECAUSE OF SHEER EMBARRASSMENT. IT IS ALSO VERY PROBLEMATIC FOR MANEUVERING AND PARKING THE CAR BECAUSE IT CAN BE DANGEROUS AND EVEN CAUSE ACCIDENTS. IT HAPPENS MAINLY IN STOP AND GO WHEN PARKING/TRAFFIC. HOW SERIOUS DOES THE PROBLEM NEED TO BE FIXED IN ORDER FOR THE DEALERSHIP TO REPLACE THE UNIT AS A RECALL? BEST REGARDS.

Engine
Filed Mar 27, 201883,000 milesOH

TIMING CHAIN MALFUNCTION: I WAS COMING TO A STOP AT A TRAFFIC LIGHT IN DOWNTOWN COLUMBUS AND MY CHECK ENGINE LIGHT CAME ON AND THEN STARTED FLASHING AND MY CAR STARTED TO MAKE A SOUND LIKE SOMETHING MISFIRED. I TRIED TO ACCELERATE WHEN THE LIGHT TURNED GREEN AND THE ENGINE TURNED OFF. I TRIED RESTARTING MY ENGINE AND IT BARELY STARTED AND CONTINUED TO RATTLE AND SHAKE LIKE SOMETHING AGAIN WAS MISFIRING AND TURNED OFF AGAIN. I TRIED TO RESTART AGAIN AND IT BARELY RESTARTED AND I TRIED HITTING GAS A LITTLE HARDER TO GET OUT OF THE INTERSECTION AND WAS ABLE TO GET IT TO FINALLY MAKE MY TURN AND PULL OFF TO THE SIDE OF THE ROAD. LUCKILY, THERE WAS A VOLKSWAGEN/AUDI SHOP CALLED "MOTORKARS" LESS THAN A MILE AWAY SO I DORVE MY CAR THERE WHILE THE ENGINE STALLED 2 MORE TIMES. IN HINDSIGHT, I SHOULD HAVE CALLED A TOW AFTER THE INITIAL ENGINE MISHAP BUT SINCE I WAS SO CLOSE I FIGURED IT WOULD BE SAFE ENOUGH TO GET TO THE SHOP. ONCE I GOT THERE, THEY INFORMED ME THAT MY TIMING BELT HAD BROKEN AND DUE TO THIS, THERE IS A POTENTIAL FOR INTERNAL ENGINE DAMAGE TO THE CYLINDERS. THEY ARE DOING TEST AS WE SPEAK AND HAVE SAID THEY HAVE SEEN A TON OF THESE ISSUES LATELY WITH CARS WITH THE SAME ENGINE (2.0L GAS TSI ENGINE.) THE SHOP TOLD ME THEY HAVE CAME OUT WITH BETTER PARTS AS THE STANDARD ISSUED PARTS WERE NOT UP TO PAR AND THE TIMING BELT SHOULD USUALLY LAST THE ENTIRE LIFE OF THE CAR, YET THEY SEE THEM MALFUNCTIONING RIGHT AROUND 60K-100K MILES. THE ORIGINAL TIMING BELT VW HAS IN THESE ENG

Fuel System, Gasoline
Filed Mar 26, 2018GA

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER STONE MOUNTAIN VOLKSWAGEN OF STONE MOUNTAIN, GEORGIA WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT UNAVAILABLE. *TT

Air Bags
Filed Mar 16, 2018105,000 milesNY

HORN HAS STOPPED WORKING. DEALER IS SAYING THAT THE REPAIR NEEDED IS REPLACEMENT OF THE CLOCK SPRING, WHICH HAS NOT BEEN REPLACED YET ON THIS CAR, AND WAS NOT PART OF THE PREVIOUS CLOCK SPRING RECALL (15V483000). CAR HAS HAD A MILD SCRAPING SOUND AROUND THE STEERING WHEEL SINCE I GOT IT AT 12,500 MILES, WHICH IS A KNOWN SYMPTOM OF CLOCK SPRING PROBLEMS. CURRENTLY CAR HAS 105000 MILES. THE TAKATA AIRBAG RECALL SERVICE WAS PERFORMED VERY RECENTLY, WITHIN THE LAST MONTH. THERE IS NO ERROR LIGHT ON CURRENTLY, AIRBAG OR OTHERWISE. BUT I CANNOT PASS STATE INSPECTION WITHOUT THE HORN WORKING. DUE TO THE ORIGINAL REASON FOR THE CLOCK SPRING RECALL ON THIS MODEL, I AM CONCERNED THAT THE AIRBAG MAY NOT BE WORKING PROPERLY, AND ADDITIONALLY, THAT THE CAR IS LESS SAFE FOR NOT HAVING A HORN. I WAS NOT NOTIFIED TO GET SERVICE FOR THE PREVIOUS RECALL, DESPITE HAVING A MODEL THAT WAS KNOWN TO HAVE PROBLEMS.

Engine
Filed Mar 13, 201897,000 milesUT

MY TIMING BELT TENSIONER BROKE CAUSING MY TIMING BELT TO BREAK WHICH IN TURN CAUSED MY ENGINE TO STALL AND DIE AS I WAS TURNING IN A RESIDENTIAL AREA. I LOST ALL COMPRESSION IN CYLINDERS 2,3, AND 4. I WAS TOLD BY A MECHANINC I WOULD NEED TO HAVE THE ENTIRE ENGINE REPLACED AND WAS QUOTED $8000.00 TO GET IT FIXED. I HAVE HAD THIS CAR FOR 2 YEARS AND IT HAS LESS THAN 100,000 MILES ON IT AND I STILL OWE CLOSE TO 12,000 GRAND ON THE CAR. TO MY KNOWLEDGE THIS IS A FAIRLY COMMON ISSUE WITH THIS VEHICLE AND THAT VOLKSWAGEN HASN'T PLACED ANY RECALL OR UPDATED THE PART. I AM JUST THANKFUL THAT I WASN'T ON THE HIGHWAY OR ON A BUSY STREET BECAUSE IT COULD HAVE PUT MY LIFE AND THE LIFE OF OTHERS AT RISK.

Fuel/Propulsion System
Filed Mar 9, 2018NY

RECALL HAS BEEN OUT FOR 7 MONTHS WITHOUT A REMEDY. AUG 16,2017 MANUFACTURER RECALL NUMBER20AE NHTSA RECALL NUMBER17V509 RECALL STATUSRECALL INCOMPLETE, REMEDY NOT YET AVAILABLE SUMMARY ON CERTAIN VEHICLES, THERE COULD BE AN INTERRUPTION IN ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. THIS COULD RESULT IN THE FUEL PUMP RUNNING CONTINUOUSLY, RESULTING IN A DRAINED BATTERY AND/OR A NO START CONDITION, OR CAUSE A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION, WHICH COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. SAFETY RISK A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY. REMEDY REPLACE THE FUEL PUMP CONTROL MODULE AND RELOCATE IT WITHIN THE VEHICLE.

Engine
Filed Mar 9, 2018118,500 milesTX

"TAKATA RECALL" RECENTLY WHILE I WAS DRIVING ON THE HIGHWAY, I SLOWED DOWN TO STOP AT A STOP LIGHT BUT WHEN THE LIGHT TURNED GREEN I PROCEEDED TO DRIVE AND MY CAR WAS STALLING AND ALMOST GOT HIT FROM BEHIND BY AN 18 WHEELER. NOW IM AFRAID TO DRIVE MY OWN CAR SOMETHING NEEDS TO BE DONE ABOUT THIS.

Suspension
Filed Mar 8, 2018100,000 milesOR

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE DROPPED INTO A LOWER GEAR WITHOUT WARNING. THE VEHICLE WAS TAKEN TO MCMINNVILLE VOLKSWAGEN (1920 OR-99W, MCMINNVILLE, OR 97128, (503) 472-4658) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Power Train
Filed Mar 5, 201880,000 milesOR

A HEAVY JERK AND BAG WHEN THE TRANSMISSION SHIFTS BETWEEN 1ST-3RD GEARS. TRANSMISSION DISENGAGES WHILE MOVING BUT PARTICULARLY IN STOP AND GO TRAFFIC. VEHICLE NEEDS TO BE COMPLETELY SHUT DOWN AND RESTARTED IN ORDER FOR THE TRANSMISSION TO BECOME FULLY OPERATIONAL AGAIN. THERE IS ALSO A HESITATION OR TIME LAG WHEN SHIFTING FROM PARK TO REVERSE BEFORE THE TRANSMISSION ENGAGES. THE VEHICLE HAS AN AUTOMATIC DSG TRANSMISSION. I AM NOT THE ONLY OWNER OF A 2010 CC THAT HAS BEEN EXPERIENCING THIS PROBLEM. I CONTACTED THE VEHICLE MANUFACTURER AND I WAS TOLD THAT THE COMPANY'S POSITION WAS TO DO NOTHING. THIS VEHICLE HAS 2-3 OTHER RECALLS ON IT AS WELL. THIS IS A MECHANIC ISSUE THAT CAN OCCUR AT ANY MOMENT AND POSSESS POTENTIAL HAZARDS WHEN IN MOTION IN ANY DRIVING CONDITION (HIGHWAY OR STREET). I WAS TOLD BY DEALERSHIP REPAIR CENTER THAT THE CAR REQUIRES A BRAND NEW TRANSMISSION COSTING UPWARDS OF $5,000. AS STATED THIS IS A MANUFACTURING ISSUE AND RESEARCH INDICATES THAT MANY OTHER OWNERS OF THIS TYPE OF VEHICLE HAVE HAD THE SAME MECHANICAL ISSUE WITH THE END RESULT OF HAVING TO REPLACE THE TRANSMISSION. YOU ASK WHEN THIS HAPPENED, HOWEVER, IT IS NOT A PARTICULAR DATE BUT CONTINUOUS.

Complaints 1-50 of 242, newest first, reproduced as filed.

Across model years

Worst on record: 2010
YearComplaintsRecallsFiresDeathsAssessment
20174300Routine
201626600Routine
201530400Routine
201480500Routine
2013148500Routine
2012230630Above average
201186400Routine
2010 — this page242400Above average
2009136410Routine
20081000Routine

Compare every CC year →

Reading this record

Complaint volume is well above typical for a single model year.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 6, 2018. Source: NHTSA Office of Defects Investigation.