Page 3 of 5 · complaints 101–150 of 242

2010 Volkswagen CC complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Power Train
Filed Jul 21, 201799,300 milesFL

AFTER COMING TO A STOP, WHEN FOOT IS REMOVED FROM THE BRAKE, THE CAR DANGEROUSLY LURCHES FORWARD, SOMETIMES SEVERAL TIMES BEFORE NORMAL DRIVING CAN CONTINUE. THIS PROBLEM WAS DOCUMENTED BY VW AND THEY EXTENDED THE WARRANTY/FIX UP TO 10 YEARS/100,000 FOR SOME VEHICLES (APPEARS MANUFACTURED UP TO 2009?). THEY WOULD NOT COVER THIS VEHICLE UNDER THE SPECIAL EXTENDED WARRANTY.

Air Bags
Filed Jul 18, 2017NY

HELLO, I BOUGHT THIS CAR 2 MONTHS AGO , MILEAGE 89000 .PROBLEM WITH A GEARBOX DSG, ON THE WEBSITE I GOT THIS ; VOLKSWAGEN HAS ANNOUNCED A PROGRAM TO HELP OWNERS OF VW AND AUDI VEHICLES EQUIPPED WITH THE COMPANY’S DUAL-CLUTCH DSG TRANSMISSIONS. AFTER A FLURRY OF COMPLAINTS TO THE NHTSA, VW WILL REPLACE COMPONENTS INSIDE THE TRANSMISSION. ISSUES APPARENTLY STEMMED FROM FAULTY TEMPERATURE SENSORS THAT WOULD FORCE THE DSG BOXES INTO NEUTRAL, OFTEN WHILE OWNERS WERE DRIVING. VW WILL REPLACE THE COMPONENTS AND OFFER LOANER CARS DURING THE REPAIRS. OWNERS WHO HAVE ALREADY PAID OUT-OF-POCKET FOR THE FIX WILL BE REIMBURSED. THE COMPANY WILL ALSO APPLY A 10-YEAR, 100,000-MILE TRANSFERRABLE WARRANTY TO THE DSG TRANSMISSIONS. BUT WHEN I TALK TO VW DEALER BROOKLYN THAY TOLD ME GOODBYE, YOU HAVE RECALL FROM AIRBAG. AND WE DONT CARE ABOUT YOUR DSG PROBLEM ALTHOUGH IT WAS SAID THE COMPANY WILL ALSO APPLY A 10-YEAR, 100,000-MILE TRANSFERRABLE WARRANTY TO THE DSG TRANSMISSIONS. 1. TAKATA RECALL 2. DSG TRANSMISSION, DELAY, JERKS ON THE REAR GEAR. MECHATRONIC ALWAYS OVERHEAT. WHEN TURNING ON THE REAR GEAR IT DOES NOT TURN ON VERY LARGE ENGINE RMP AND THEN QUCKLY TURNS ON, I FIND IT VERY DANGEROUS, BECAUSE I DO NOT KNOW IF THE REAR GEAR IS TURNED ON AT ALL VOLKSWAGEN RECENTLY INITIATED A RECALL ON 2009-10 VWS AND AUDIS EQUIPPED WITH ITS HIGH-PERFORMANCE DIRECT SHIFT GEARBOX (DSG) TRANSMISSIONS. VW SAID IT WOULD REPAIR OR REPLACE THE COMPONENTS IN THE TRANSMISSIONS AT NO CHARGE TO THE VEHICL

Steering
Filed Jul 7, 201758,000 milesCA

STEERING COLUMN LOCK DEFECTIVE - MESSAGE IS DISPLAYED AFTER STARTING THE CAR, THEN THE CAR IMMEDIATELY SHUTS OFF. MECHANIC CHECKED FOR FAULT CODES AND SEES 02823 REQUIREMENTS FOR LOCKING STEERING COLUMN NOT MET, AND 02861 ELECTRONIC STEERING COLUMN LOCK CHECK SUM ERROR. THERE HAS BEEN A RECALL OF OTHER 2010 VW CCS OVER THIS ISSUE, BUT IT DOES NOT INCLUDE MY VIN NUMBER. THE SYMPTOMS OF THE ISSUE SEEM TO BE EXACTLY THE SAME. THIS WAS HAPPENING INTERMITTENTLY EARLIER IN THE YEAR, BUT NOW IT HAPPENS NEARLY EVERY TIME I START THE CAR IN THE MORNING.

Electrical System
Filed Jun 26, 2017106,000 milesCA

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING AT 40 MPH, THE VEHICLE STALLED. THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION WHILE DRIVING AT 70 MPH, THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO TIMMONS VOLKSWAGEN OF LONG BEACH, LOCATED AT: 3940 CHERRY AVENUE, LONG BEACH, CA 90807, TEL: (562)595-4601, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FUEL PUMP, THE MASS AIR FLOW SENSOR, AND AIR TEMPERATURE SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 106,000.

Air Bags
Filed Jun 21, 2017MO

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (SUNTRUP NISSAN OF SOUTH COUNTY 6000 S LINDBERGH BLVD, ST. LOUIS, MO 63123 (314) 892-8200) AND WAS INFORMED THAT THE RECALL REMEDY PARTS WOULD BE AVAILABLE IN SEPTEMBER OF 2017. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 19, 2017NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT SPOKE TO COMPASS MOTORS (200 DOLSON AVE. MIDDLETOWN, NY 10940) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 08/22/17*LJ *CN

Power Train
Filed Jun 19, 201762,000 milesCA

THE CAR WILL JERK AT LOW GEARS. THE TRANSMISSION WILL JAM WHEN GOING FROM 'DRIVE' TO ANY OTHER GEAR. WHEN TRANSMISSION JAMS, CAR ACTS LIKE IF IT WAS IN NEUTRAL, THE "D" FOR DRIVE STARTS FLASHING ON THE DASHBOARD AND THE CAR WONT MOVE. THE TRANSMISSION WILL SOMETIMES JAM ON FIRST GEAR AND WONT SHIFT UP OR DOWN. I MUST TURN OFF AND ON THE CAR FOR THE TRANSMISSION TO START WORKING AGAIN. THE ISSUES ALWAYS HAPPEN AT LOW SPEEDS OR WHEN GOING FROM DRIVE TO REVERSE.

Air Bags
Filed Jun 16, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE HINES BEACH DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Jun 8, 2017CA

TAKATA RECALL BEFORE PURCHASING MY CAR I ASK THE DEALER AT DIAMOND AUTO SALES IN ALAMEDA CA WAS THERE A RECALL ON MODEL AND HE SAID NO PULLED UP WHAT IM GUESSING A BOGUS WEB SITE THAT SAID THERE IS NO RECALL SO I BOUGHT THE CAR WHEN I FOUND OUT THERE WAS A RECALL HE DIDNT WANT TO TALK TO ME OR GIVE ME ANOTHER CAR

Engine
Filed Jun 6, 2017123,000 milesWI

THE INTAKE BLEW WHEN STARTING AFTER SITTING OUTSIDE ON A HOT DAY. THE CAR WAS STATIONARY AND PARKED IN MY WORK PARKING LOT. VW AMERICA CUSTOMER SERVICE WOULD NOT HONOR THE EXTENDED WARRANTEE EVEN THOUGH I WAS ONLY 3K PAST THE EXTENDED WARRANTEE MILEAGE AMOUNT.

Power Train
Filed May 17, 201770,000 milesFL

I WOULD NEVER RECOMMEND SOMEONE TO PURCHASE A CC OR VOLKSWAGEN CAR EQUIPPED WITH A DSG TRANSMISSION. THE CAR WILL NOT ENGAGE PARK, REVERSE, OR NEUTRAL, AND WHEN IN DRIVE IT SOMETIMES DISENGAGES INTO NEUTRAL LEAVING YOU TO PULL OVER AND PLACE THE CAR IN PARK TO RESTART AND REENGAGE DRIVE. ALSO DOESN'T DOWNSHIFT SMOOTHLY WHATSOEVER. PRETTY MUCH MY 2010 CC IS GREAT AT SOMETIMES GOING FORWARDS, NOT PARKING OR REVERSING....

Air Bags › Frontal › Driver Clockspring/Spiral Cassette
Filed May 5, 201776,000 milesFL

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS), BUT THE HORN IN THE VEHICLE FAILED TO OPERATE. WHILE DRIVING 35 MPH, THE HORN WAS DEPRESSED AND FAILED TO SOUND. IN ADDITION, THE AIR BAG SERVICE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED WITH AN INOPERABLE CLOCK SPRING THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 76,000.

Air Bags
Filed May 1, 2017AZ

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY UNTIL SEPTEMBER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Engine
Filed Apr 21, 2017145,559 milesNC

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL NOISE FROM THE ENGINE WHEN DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE PLASTIC COVERING THAT PREVENTED AIR FROM ENTERING THE THROTTLE BODY HAD DETACHED. THE CONTACT STATED THAT WHEN THE FAILURE OCCURRED, THE COVERING WAS REATTACHED HOWEVER, AIR CONTINUED TO GET INTO THE THROTTLE BODY CAUSING THE FAILURE TO REOCCUR. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS INFORMED THAT DUE TO THE MILEAGE THE REPAIR WOULD NOT BE COVERED BY THE MANUFACTURER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 145,559.

Air Bags
Filed Apr 13, 2017CA

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Exterior Lighting
Filed Apr 9, 201750,000 milesCA

HEADLIGHTS INTERMITTENTLY GO OUT ON STARTUP. OCCASIONALLY BOTH LOW BEAMS, MOST OF THE TIME IT IS A SINGLE SIDE. AFTER MULTIPLE TIMES STARTING AND RESTARTING THE VEHICLE IT WILL RELIGHT....IT CAN SIT FOR HOURS AND RELIGHT, OR WON'T RELIGHT THAT DAY...IT CAN STILL CHANGE BETWEEN PASSENGER AND DRIVER SIDE AND BACK. BULBS CHECK OUT OK, BOTH HEADLIGHT ASSEMBLIES REPLACED, STILL NO CHANGE- IT CAN GO OUT AT ANY TIME. DOES NOT SEEM TO BE RELATED TO TEMPERATURE OR HUMIDITY. EXCEPTIONALLY DANGEROUS IF I'M SOMEWHERE AT NIGHT AWAY FROM HOME AND THE HEADLIGHTS WON'T COME ON; THIS ACTUALLY HAPPEND ON A CROSS COUNTRY TRIP IN THE MIDDLE OF THE DESERT OF ARIZONA. I FOUND MULTIPLE PAGES OF SIMILAR PEOPLE ONLINE WHO ARE HAVING THE EXACT SAME PROBLEM...THIS NEEDS TO BE ADDRESSED ASAP, VW HAS A HOST OF PROBLEMS THEY REFUSE TO ADDRESS AS WARRANTY EVEN WHEN IT IS PAINFULLY OBVIOUS IT IS WHAT THEY ARE BOUND TO BY THEIR TERMS AND CONDITIONS- THEIR RESPONSIBILITY - REGARDLESS ON WHAT THEY CHOOSE TO COVER HIS IS A SERIOUS SAFET ISSUE THAT NEEDS TO BE ADDRESS BEFORE SOMEBODY IS KILLED TRYING TO DRIVE HOME FROM A PLACE THEY'RE STRANDED WITHOUT HEADLIGHTS.

Air Bags
Filed Mar 31, 2017TX

TAKATA RECALL - IT HAS BEEN OVER A YEAR SINCE THE RECALL WAS ISSUED, BUT MY CAR HAS STILL NOT BEEN REPAIRED. I'VE CONTACTED THE DEALER SEVERAL TIMES AND HAVE BEEN TOLD THAT THEY DO NOT HAVE THE PARTS TO PERFORM THE RECALL.

Air Bags
Filed Mar 22, 201783,350 milesCA

TAKATA RECALL, I RECENTLY PURCHASED A USED VW CC 2010 AND LATER FOUND OUT ABOUT THIS SCARY AIRBAG RECALL. I CONTACTED VW TO FIND OUT IF MY CAR HAS ALREADY BEEN SERVICED AND FOUND OUT THE SERVICE IS NOT AVAILABLE YET. NO INCIDENT HAS HAPPENED BUT I'M NERVOUS DRIVING AROUND WITH A DEFECTIVE AIRBAG THAT MAY POTENTIALLY KILL WHOEVER IS DRIVING THE CAR. MY ADULT SON ALSO DRIVES IT.

Structure › Body
Filed Mar 22, 201745,000 milesCA

THE VW CC 2010 AND OTHER CC MODELS HAVE A "TRAY" BETWEEN THE TRUNK AND THE BACK WINDOW THAT CRACKS WITH AGE DEPENDING ON HOW MUCH SUN THE CAR IS EXPOSED TO. CARS UNDER WARRANTY WILL GET THE PART REPLACED FOR FREE. THE COST OF THE PART IS $200 AND IS BOUND TO CRACK AGAIN DUE TO THE CURVATURE IN THE DESIGN AND THE MATERIAL.

Air Bags
Filed Mar 10, 201777,000 milesNC

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE HORN FAILED TO WORK WHEN IT WAS DEPRESSED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CLOCK SPRING NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE CONTACT MENTIONED THAT THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 77,000.

Air Bags
Filed Feb 28, 2017FL

2010 VOLKSWAGEN CC. CONSUMER WRITES IN REGARDS TO NO REMEDY/PARTS AVAILABLE TO REPAIR AIRBAG RECALL NOTICE. *SMD

Air Bags
Filed Feb 17, 201770,000 milesFL

TAKATA RECALL-WHILE THERE'S NO FIX AVAILABLE YET, WE WERE AREN'T ABLE TO TRADE OUR CAR IN TO GET A NEWER ONE BECAUSE OF THE PROBLEM. TOM BUSH VW IN JACKSONVILLE SAID THEY WOULDN'T TAKE OUR TRADE IN OR RATHER THEY WOULDN'T GIVE US ANY VALUE FOR THE CAR MAKING OUR CAR WORTHLESS.

Air Bags
Filed Feb 15, 2017NY

REGARDING TAKATA RECALL. LET ME START BY SAYING THAT I HAVEN'T BEEN NOTIFIED ABOUT THE RECALL AND HAVE BEEN DRIVING AN UNSAFE VEHICLE WHICH IS UNEXCEPTABLE. I PURCHASED ANOTHER VEHICLE IN DECEMBER 2016 AND INTENDED TO SELL MY VW RIGHT AWAY TO AVOID MAKING 2 CAR PAYMENTS, INSURANCES ETC. TO MY SURPRISE NOONE WOULD BY THE VEHICLE AND ONE OF THE POSSIBLE BUYERS THAT I HAD INFORMED ME ABOUT THE RECALL. OBVIOUSLY I WAS VERY FRUSTRATED THAT NOT ONLY I WASN'T NOTIFIED ABOUT THE ISSUE TO START WITH AND WAS DRIVING AN UNSAFE CAR BUT NOW I'M STUCK WITH THE VEHICLE NOONE WILL BUY BECAUSE THERE IS NO FIX TO IT AND THEY'VE BEEN WORKING ON IT FOR OVER A YEAR. I TALKED TO VW AND REQUESTED A BUY BACK BUT JUST LEARNED THAT VW WILL NOT DO IT. I'M A SINGLE MOTHER AND CAN'T AFFORD KEEPING AND MAINTAINING TWO VEHICLES. IS THERE ANYONE ELSE I CAN REACH OUT TO HELP ME?

Air Bags
Filed Feb 7, 2017MA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/18/17 LJ *CN

Power Train
Filed Feb 2, 201778,000 milesCA

I PURCHASED THIS VEHICLE AS A CERTIFIED PRE-OWNED IN 4/2013 AT WHICH TIME IT HAD 44423 MILES ON IT. I HAVE HAD ALL REQUIRED MAINTENANCE, RECALLS AND REPAIRS PERFORMED AT THE DEALERSHIP THAT I PURCHASED FROM. NOW AFTER 3.5 YEARS OF OWNING THE VEHICLE AND ONLY PUTTING 31,577 MILES ON IT, THE CAR WOULDN'T ENGAGE WHEN TRYING TO PARK. WHEN PARALLEL PARKING, I PUT THE CAR IN REVERSE AND IT MAKES A NOISE LIKE IT IS TRYING TO GO INTO REVERSE AND IF IT WON'T ENGAGE THE "R" STARTS FLASHING AND THE CHECK ENGINE LIGHT COMES ON. I HAVE TO PLACE THE VEHICLE IN PARK (THE "P" WILL THEN FLASH) AND TURN IT OFF AND TURN IT ON AND THEN IT WILL WORK. USUALLY AFTER DRIVING THE CAR 3 TIMES OR SO THE CHECK ENGINE LIGHT TURNS OFF AND CLEARS, BUT THEN A DAY OR SO LATER THE SAME THING HAPPENS. THIS HAPPENED LEAST 3 TIMES A WEEK. I TOOK IT TO THE DEALERSHIP AND REPAIR PERFORMED TO CORRECT COMPLAINTS WAS (1) REPLACEMENT OF THE DUAL CLUTCH PACK WHICH REQUIRED THE REMOVAL AND RE-INSTALL OF MY TRANSMISSION WHICH COST ME $2,600.00. I BELIEVE THE DSG TRANSMISSION IS FAULTY. NOW AFTER THE CAR HAS BEEN REPAIRED, I AM STILL HAVING PROBLEMS WITH THE TRANSMISSION JERKING WHILE GOING FROM 2ND TO 3RD GEAR WHILE DRIVING ON THE FREEWAY. I HAVE OWNED 3 PREVIOUS VOLKSWAGENS AND CUSTOMER CARE WAS ONE OF THE REASONS THAT BROUGHT ME BACK TO THESE CARS. UNFORTUNATELY, CUSTOMER CARE IS PRETTY MUCH NON-EXISTENT NOW. I AM REALLY DISAPPOINTED. ALSO, I HAVE HAD THE CLOCK SPRING MALFUNCTION 3 TIMES, WHICH IS 1 OF THE 2 RECALLS FO

Air Bags
Filed Jan 31, 2017FL

TAKATA RECALL-RECEIVED NOTICE FEBRUARY 9, 2016. PARTS STILL NOT AVAILABLE. DELAY OF ALMOST ONE YEAR IS UNACCEPTABLE WHEN IT COMES TO SAFETY.

Air Bags
Filed Jan 27, 2017NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 27, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jan 26, 2017FL

"TAKATA RECALL" ON APRIL OF 2016 I RECEIVED A SAFETY RECALL 69M9 TAKATA SDI DRIVER FRONTAL AIRBAG FROM VW. I LIVE IN MIAMI, (ZONE A COVERS STATES WITH HIGH TEMPERATURE CYCLING AND HUMIDITY. TIME UNTIL UNSAFE PROPELLANT DEGRADATION MAY OCCUR IS PROJECTED AT BETWEEN SIX AND NINE YEARS.) , AND THE DEALERSHIP HAS NOT YET GIVEN ME A RECALL DATE.

Air Bags
Filed Jan 23, 2017DC

RECALL, I HAVE NOT HEARD FROM TAKATA ON THIS RECALL, NO EMAIL, LETTER, NOTHING, I JUST HOPE NOTHING EVER GOES WRONG.

Air BagsCrash2 injured
Filed Jan 23, 2017104 milesCA

"TAKATA RECALL!" RECIEVED RECALL LETTER IN JAN. 2016. EVERYTIME I CALL DEALERSHIP IM TOLD PARTS ARE NOT IN. MY CAR ALREADY STOPPED RUNNING AND I HAD TO HAVE IT TOWED INTO A MECHANIC WHERE HE KNEW THAT THE FUEL INJECTION ISSUE WAS A RECALL. I HAD TO PAY HIM $100.00 FOR TAKING MY CAR APART AND TELLING ME IT WAS A FAMILIAR ISSUE HE HAD WHEN WORKING ON ANOTHER VW..AND THAT I SHOULD CALL VW AND ASK IF THERE WAS A RECALL. OF COURSE, THERE WAS. I THEN HAD TO PAY FOR A 2ND TOW FROM THAT SHOP TO VW. THEY FIXED THAT RECALL..THAT I NEVER EVEN GOT A LETTER NOTIFYING ME OF THE RECALL. VW FIXED IT. YET NOW I AM STILL WAITING AS MANY OTHERS FOR THE PARTS TO COME IN SO MY CAR CAN BE REPAIRED WITH THIS AIRBAG ISSUE. AS FAR AS IM CONCERNED THIS CAR WAS MADE HORRIBLY UNSAFE AND ITS FALLING APART, ASIDE FROM THE OTHER WORK IVE PAID INTO HAVING DONE TO IT. AM I SUPPOSED TO KEEP PRAYING I DONT GET A SERIOUS INJURED OR FATAL ACCIDENT. AS, THERE HAS ALREADY BEEN BOTH SERIOUSLY INJURED AND FATAL ACCIDENTS AS A RESULT FROM THIS UNREPAIRED ISSUE..I DONT FEEL SAFE EVER GETTING IN MY CAR. IVE ALEADY BEEN IN AN ACCIDENT WITH HARD IMPACT AND IT DIDNT DEPLOY. I AM REQUESTING THAT THIS CAR BE BOUGHT BACK FROM ME, OR TAKEN BACK AND PUT ME IN A SAFE REPLACEMENT CAR OF NOTHING LESS THAN EQUAL VALUE. OR AT THE VERY LEAST PUT ME IN A RENTAL CAR AT YOUR EXPENSE . THIS IS A MATTER THAT IF NOT RESOLVED QUICK WILL BE REVIEWED OVER BY SOMEONE THAT CAN DO SOMETHING ABOUT IT. LIVES DO MATTER!

Unknown or Other1 injured
Filed Jan 14, 201793,000 milesCA

THERE'S ALREADY A RECALL FOR THIS VEHICLE BUT VOKSWAGEN TOLD ME THAT MY VEHICLE SPECIFICALLY IT'S NOT SHOWING ANY RECALLS. VOLKSWAGEN REFUSES TO ADMIT THAT MY VEHICLE HAS THIS PROBLEM. PLEASE HELP

Air Bags
Filed Dec 22, 2016FL

ACCORDING TO THE VW DEALER I HAVE TO WAIT TO BE CALLED BUT NHTSA WEB PAGE STATES THAT FOR VEHICLES IN ZONE A (HOT AND HUMID) FROM MAY 2011 AND OLDER THE REPLACEMENT SHOULD HAVE BEEN SCHEDULED IN MAY 16, 2016. IT IS DECEMBER 2016 AND I AM STILL WAITING. PLEASE ADVISE.

Air Bags
Filed Dec 20, 201679,000 milesFL

CLOCK SPRING RECALL RECENTLY MY AIRBAG LIGHT WENT ON AND WHEN I MAKE A TURN WITH A STEERING WHEEL ROTATION OF OVER 270* MY HORN WILL GO OFF, I ALSO ONLY HAVE INTERMITTENT USE OF THE STEERING WHEEL CONTROLS TO MY INSTRUMENTATION. THERE IS A RECALL ON THE YEAR AND MAKE OF MY CAR FOR THE CLOCK SPRING, HOWEVER MY VIN IS NOT INCLUDED. THE SIGNS POINT TO A DEFECTIVE CLOCK SPRING TO WHICH I LOST THE FUNCTIONALITY OF MY AIRBAG AND THE ELECTRONIC FUNCTIONALITY OF MY STEERING WHEEL. I CALLED VW SERVICE DEPARTMENT AND THEY SAID MY VEHICLE IS NOT COVERED UNDER THE RECALL SO THERE IS NO NEED TO BRING IT IN. I REALLY DON'T FEEL SAFE OPERATING THIS VEHICLE CONSIDERING THERE HAS BEEN AN OPEN RECALL INVOLVING THE TAKATA RECALL FOR WELL OVER A YEAR. (VW TOLD ME THAT THEY WILL CONTACT ME WHEN PARTS ARE AVAILABLE TO FIX). THIS HAPPENED WHEN I MADE A LEFT TURN INTO A PARKING SPOT, THE AIRBAG LIGHT WHEN ON AND IT SAID "SERVICE AIRBAG". *TR

Air Bags
Filed Dec 18, 2016FL

TAKATA RECALL HAS YET TO BE ADDRESSED ON MY VEHICLE. WHEN WILL VOLKSWAGEN BE ABLE TO MAKE THE REPLACEMENT? I AM CONCERNED THAT IT HAS BEEN MORE THAN NINE MONTHS WITHOUT A SOLUTION.

SteeringCrash
Filed Dec 16, 201686,000 milesVA

WHILE DRIVING MY VEHICLE, I HEARD A LOW POP, THE VEHICLE WOULD NOT TURN AND COLLIDED WITH 4 OTHER PARKED VEHICLES. UPON INSPECTING MY CAR AFTER THE INCIDENT, THE RIGHT FRONT WHEEL WAS COMPLETELY UNHINGED FROM THE VEHICLES STEERING AND SUSPENSION SYSTEM. VEHICLE TOWED TO BODY SHOP AND UPON FURTHER INSPECTION IN THE DAY TIME, THE ENTIRE LOWER AND UPPER CONTROL ARM HAD COMPLETELY FAILED. THE RIGHT FRONT AXLE WAS RIPPED FROM THE STEERING KNUCKLE, A PART OF THE LOWER CONTROL ARM WHERE THE BUSHING WOULD BE WAS BROKEN. THE ENTIRE RIGHT FRONT SUSPENSION SYSTEM HAD BASICALLY COLLAPSED, CAUSING ME TO LOOSE CONTROL OF THE VEHICLE'S STEERING SYSTEM. THIS VEHICLE IS SERVICED AT OURISMAN VOLKSWAGEN OF ROCKVILLE MD. THEY DID NOT NOTIFY ME THAT THIS WAS AN ISSUE. THE VEHICLE DID NOT EXHIBIT SIGNS THAT THERE WAS A POTENTIAL PROBLEM WITH THE SUSPENSION SYSTEM SUCH AS VIBRATIONS IN THE FRONT END. THERE WOULD BE AN OCCASIONAL CLUNK HEARD WHEN REVERSING, BUT WAS TOLD THAT WAS FROM THE ENGINE MOVING IN THE SUBFRAME AND THE REMEDY WOULD BE TO INSTALL SUBFRAME BOLTS. *TR

Air Bags
Filed Dec 14, 2016TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 12, 2016CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Dec 10, 2016TN

TAKATA INFLATORS: I WAS NOTIFIED OF THIS RECALL ALMOST ONE YEAR AGO, YET MY DEALER STILL DOES NOT HAVE THE PARTS. WATCHING A REPORT YESTERDAY I LEARNED THAT THE VEHICLES MOST VULNERABLE ARE THOSE 6 YEARS OLD AND KEPT IN A HOT HUMID CLIMATE. MY CAR MEETS BOTH OF THESE CRITERIA. I AM UNCOMFORTABLE DRIVING THIS VEHICLE.

Air Bags
Filed Dec 9, 2016NJ

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Power Train
Filed Nov 28, 2016100,001 milesMD

WHILE DRIVING FROM A STAND STILL AT A TRAFFIC LIGHT, THE TRANSMISSION (AUTO DSG) FAILED TO CHANGE TO SECOND GEAR BUT RATHER DISENGAGED PREMATURELY CAUSING LOSS OF MOVEMENT. THIS OCCURRED AT AN INTERSECTION AND ALMOST CAUSED AN ACCIDENT. DEPRESSING THE ACCELERATOR ONLY CAUSED THE ENGINE TO REV UP BUT NO MOVEMENT (AS IF THE TRANSMISSION WAS IN NEUTRAL). ONLY WAY TO RECOVER WAS TO PUT ON HAZARDS LIGHTS, PLACE TRANSMISSION IN PARK, SWITCHED OFF THE CAR, SWITCHED ON AFTER 30 SECONDS AND DRIVE AWAY. *TR

Air Bags
Filed Nov 25, 2016CA

TAKATA RECALL. MY CAR'S VIN SHOWS THAT MY DRIVER'S SIDE AIRBAG IS INCLUDED IN THIS RECALL. VW IS NOT EVEN LISTED IN THE PRIORITY GROUPS, YET MY CAR IS NOW 7 YEARS OLD AND I'M IN ZONE A (WHERE THE PROPELLANT IS SAID TO DEGRADE TO AN UNSAFE LEVEL IN 6-9 YEARS). I KNOW MANY PEOPLE (NON-VW DRIVERS) WHO'VE HAD PASSENGER-SIDE BAGS REPLACED. I RESPECTFULLY REQUEST DRIVER'S-SIDE AIRBAGS ARE PRIORITIZED OVER PASSENGER-SIDE; PASSENGERS CAN RIDE IN THE BACK SEAT OR NOT AT ALL, BUT A CAR IS COMPLETELY USELESS IF IT'S UNSAFE FOR THE DRIVER/ CANNOT BE DRIVEN. OR PLEASE REQUIRE VW TO PROVIDE LOANERS; THEY ARE NOT DOING SO AT THIS TIME. I SPOKE WITH THEM AGAIN TODAY. IF NOT, WHAT AM I TO DO? I LIVE IN LA, WHERE A CAR IS NECESSARY.

Air Bags
Filed Nov 21, 2016TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 10, 2016WI

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 12/28/16 *BF UPDATED 01/03/17.*JB

Air Bags
Filed Nov 3, 201687,000 milesPA

TAKATA RECALL. STEERING WHEEL STILL CLICKING. AND ENGINE LIGHT ON FOR EMISSION ISSUE, WHICH GOES ON ONLY WHEN TURNING AND EVENTUALLY GOES BACK OFF.

Air Bags
Filed Oct 26, 2016WA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 26, 2016FL

I BOUGHT THE CAR ON THE 1-13-14, I HAD TO TAKE IT BACK I TOLD THEM I WAS HAVING AIRBAG, WATER LEAK IN CAR, BRAKE SCRUB, THEY TOLD ME EVERYTHING WAS OK. I TOLD THEM IT IS NOT THEY DID NOT FIX ANYTHING. I HAD TO PAY FOR EVERYTHING OUT OF MY POCKET. I NEED THE TOP INSIDE DONE NOW THEY TOLD ME IT WILL BE ABOUT $2000.00 & UP.I PAY $400.00 A MONTH FOR A CAR I AM NOT PLEASE WITH. *TR

Air Bags
Filed Oct 21, 2016FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 12/01/16*LJ

Fuel/Propulsion System
Filed Oct 20, 201680,000 milesCA

TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT NOTICED A FOUL ODOR INSIDE THE VEHICLE. THE DEALER DIAGNOSED THAT THERE WAS A CRACK IN THE FUEL PUMP FLANGE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Air Bags
Filed Oct 19, 2016GA

TAKATA RECALL NHTSA 16V078 69M9 SAFETY RECALL TAKATA FRONTAL AIRBAG RECEIVED IN APRIL 2016. NO FURTHER ACTION TAKEN. WHEN DOES "REASONABLE TIME" EXPIRE?

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Volkswagen CC → · Every CC year → · How the figures are calculated →