Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
I HAVE A 2010 VW CC WITH 63,000 MILES. THE ENGINE COILS KEEPS GOING OUT AND I COULD HAVE DIED ON THE FREEWAY, WHEN THE CAR LOSES CONTROL. I HAVE OWNED MANY OTHER BRANDS AND NEVER HAD THIS MANY REPAIRS ON A CAR. THERE IS A QUALITY CONTROL ISSUE AND SHOULD BE LOOKED INTO. IN A MATTER OF 5 MONTHS, I HAVE HAD TO REPLACE AN ENGINE COIL. BOTH TIMES, I ALMOST LOST CONTROL OF THE CAR. THIS IS AN UNSAFE, POORLY MADE CAR.
"TAKATA RECALL " I CALLED TODAY 10/5/16 ( LETTER OF RECALL ISSUED BACK IN 03/2016) THE VW MANUFACTURER AGAIN AND EXPLAINED TO THEM WHAT THE ISSUE IS. THEY TOLD ME THEY DON'T KNOW WHAT TO TELL ME BECAUSE THE VW CARS ARE NOT ON THE TOP HIGH RISK LIST FOR PART REPLACEMENT AND VW DON'T HAVE AN ESTIMATED DATE OF PART REPLACEMENT, MAYBE NEVER? WHAT DOES THAT MEAN , THAT OWNERS WHO ARE BADLY INJURED OR DEAD BECAUSE OF THIS RECALL ARE PRIORITY AND THE REST OF US WHO ARE CONCERNED CAN WAIT???!!! DOES THAT MEAN THAT NOBODY INCLUDING THE VW AND THE NHTSA DON'T CARE ABOUT GETTING THIS PART ASAP FOR ALL VEHICLE OWNERS WHO'S CARS ARE RECALLED. I ASKED IF I CAN TRY TO REPLACE THE RECALLED PART SOMEWHERE ELSE AND HAVE VW JUST REFUND ME THE MONEY , THEY SAID NO, SO THAT DOESN'T MAKE ANY SENSE TO ME EITHER. CAN THE GOVERNMENT EXPEDITE THIS RECALL PART IN ANY WAY? I AM SURE MANY OTHER VW VEHICLE OWNERS WANT AN ANSWER TO THIS TOO.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACTS VEHICLE WOULD RECEIVE THE RECALL REPAIR. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
ON THE HIGHWAY I WAS CHANGING LANES TO GET OFF TO AN EXIT AND MY CAR LOSS POWER. IT WAS THE SCARIEST THING EVER AS I HAD NO CONTROL OVER THE CAR ANYMORE OTHER THAN STEERING. FORTUNATELY THERE WASN'T THAT HEAVY OF TRAFFIC SO I PULLED OVER AND TURNED THE CAR OFF THEN ON AND THE FLASHING D THAT WAS ON MY SCREEN HAD STEADIED AND I WAS ABLE TO DRIVE HOME. ONLY TO HAVE THE SAME THING HAPPEN AGAIN THE VERY NEXT DAY.
DSG TRANSMISSION PROBLEMS, I HAD THE CAR FOR ABOUT 1 YEAR AND A HALF AND SUDDENLY AFTER A LONG DAY OF DRIVING THE CAR WHEN I WOULD GET HOME TO PARK THE CAR AND REVERSE IT INTO THE SPOT AND IT DIDN'T ENGAGE INSTEAD I JUST HEARD A THUMP AND THEN THE CHECK ENGINE LIGHT TURNED ON AND I HAD THE P,R,N,D,S FLASHING SO EVERYTIME I WOULD TRY TO ENGAGE DRIVE OR REVERSE IT FELT LIKE IT WAS I'M NEUTRAL, I TOOK THE CAR TO GET LOOKED AT BY A VW,PORSHE, MERCEDES SPECIALIST AND HE SAID IT WAS THE MECHATRONIC UNIT SO I GOT THAT CHANGED, IT SEEMED LIKE THAT HAD FIXED THE PROBLEM THEN IT STARTED TO DO THE SAME THING, EVERYTIME AFTER A LONG DRIVE WHEN I GO TO REVERSE IT DOESN'T ENGAGE AND DOES THE SAME THING MAKES EVERY GEAR FEEL LIKE IT'S IN NEUTRAL SO I HAVE TO TURN THE CAR OFF THEN ON AND IT WORKS AND ENGAGES REVERSE WITH NO PROBLEM, GOT ENGINE CODE P2711 WHICH SAID UNEXPECTED / IMPLAUSIBLE MECHANICAL GEAR DISENGAGEMENT
HAVE BEEN NOTIFIED OF RECALL FOR OVER 6 MONTHS WITH NO RESOLUTION AND NO FURTHER CONTACT FROM VOLKSWAGEN GROUP.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
THE RECALL HAS BEEN OUT FOR OVER 6 MONTHS AND STILL NO REMEDY - THIS IS DANGEROUS! NO CRASH HAS OCCURRED..... YET!! BUT THERE IS A 21 YEAR OLD MALE COLLEGE STUDENT DRIVING THE CAR. NEED A REMEDYASAP!
REAR MAIN SEAL LEAKING OIL, SEEMS TO BE A COMMON ISSUE ON THESE CARS WITH THE TSI ENGINE. DEALER NEEDS ADDRESS THIS ISSUE, MANY CONSUMERS ARE REPORTING THIS IS A FAILURE FROM THE FACTORY. I JUST PAID $1000 TO FIX
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT 30 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO STEER THE VEHICLE. IN ADDITION, THE HORN AND ALL THE BUTTONS ON THE STEERING WHEEL FAILED TO OPERATE. THE AIR BAG AND STEERING WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT EVERYTHING IN THE STEERING WHEEL AND THE STEERING RACK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE CLOCK SPRING WAS INDEPENDENTLY REPLACED. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. I WAS INFORMED MANY MONTHS AGO THAT MY CAR IS AFFECTED BY THE TAKATA AIR BAG RECALL. THE DEFECT STATES THAT IF I AM IN AN ACCIDENT THE INFLATION MECHANISM CAN RUPTURE AND KILL OR SERIOUSLY INJURE THE DRIVER. EVERY TIME I CHECK WITH MY DEALER I'M TOLD NO FIX IS AVAILABLE. THIS IS UNACCEPTABLE.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL I AM DRIVING MY CAR AND FIND OUT THE DANGER OF THE TAKATA AIRBAGS, AND NOTHING CAN BE DONE AT THIS TIME?? IT'S ABSURD! WHEN IS THIS GOING TO BE RECTIFIED?
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE ATTEMPTING TO THE START THE VEHICLE, IT FAILED START. THE VEHICLE WAS TOWED TO THE DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TIMING CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). THE DEALER STATED THAT THE PARTS MAY NOT BECOME AVAILABLE FOR AN UNREASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO SUPPLY THE PARTS TO THE DEALER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
"TAKATA RECALL" CONSIDERING HOW SERIOUS THIS RECALL IS, I AM UNCOMFORTABLE AND HONESTLY SCARED TO EVEN DRIVE MY CAR. IF I AM IN A WRECK, ONE EVEN AT NO FAULT OF MINE, I COULD DIE FROM THE ONE PART OF THE CAR THAT IS SUPPOSED TO PROTECT ME? I WANT TO KNOW HOW LONG UNTIL MY CAR CAN BE SERVICED AND THIS CAN BE FIXED? THIS IS VERY SERIOUS AND I FEEL LIKE NOTHING IS BEING DONE SINCE I GOT MY LETTER STATING THE RECALL ABOUT TWO MONTHS AGO.
I OWN A 2010 VOLKSWAGEN CC WITH A DSG TRANSMISSION. WHILE THE VEHICLE IS IN PARK, IT SHIFTS INDEPENDENTLY FROM DRIVE TO NEUTRAL. IT HAS HAPPENED SEVERAL TIMES, INCLUDING WHILE DRIVING ON THE HIGHWAY. THE DEALER FAILED TO DIAGNOSE THE PROBLEM AND SIMPLY RECOMMENDED I REPLACE THE TRANSMISSION. AT A COST OF $5400. I ESCALATED THE ISSUE WITH VW OF AMERICA AND THEY WERE NO HELP . THEY AGREED THAT THEY ARE UNABLE TO DIAGNOSE THE CASE AND THAT ONLY REMEDY IS A NEW TRANSMISSION . . I THINK THIS IS A VW DSG TRANSMISSION COVERUP, JUST LIKE TDI EMMISSIONS CAR HAS APPROXIMATELY 84,000 MILES
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING 45 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AND A KNOCKING NOISE WAS HEARD UNDER THE HOOD. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FLUID WAS LOW. IN ADDITION, WHEN THE GEAR SHIFTER WAS IN PARK, IT SHIFTED INTO REVERSE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 79,000.
TAKATA RECALL MY DSG IS FAULTY I AM HAVING A FEW CODES POP UP I'M COOKING MY VEHICLE TO A VOLKSWAGEN DEALER TO GET MY FAULTY AIRBAG RECALL FIX AND THEY NEVER TOLD ME THAT THE DSG WAS ON A RECALL. I WAS DRIVING ON THE HIGHWAY AND MY CAR GEAR STARTED FLASHING AND I LOST POWER AND NEARLY GOT INTO AN ACCIDENT
THE ENGINE BEGAN TO STALL WHILE STOPPED AT A TRAFFIC LIGHT AND THE BATTERY LIGHT ILLUMINATED. I RESTARTED THE ENGINE AND CONTINUED. THE ENGINE FAILED AGAIN ON THE HIGHWAY AT FULL SPEED, TOTAL LOSS OF POWER. THIS TIME THE BATTERY, CHECK ENGINE AND EPC INDICATORS ILLUMINATED. VECHICLE WOULD NO LONGER TURN OVER AND WAS TOWED TO VW DEALERSHIP. IT HAS BEEN DIAGNOSED THAT THE CHAIN TENSIONER FAILED, CAUSING THE TIMING CHAIN TO LOSE POSITION THROWING THE CAMSHAFT, RODS AND PISTONS OUT OF SYNC RESULTING IN TOTAL ENGINE FAILURE. MY VECHICLE ONLY HAS APPROXIMATELY 85K MILES AND THERE IS NO SCHEDULED MAINTENANCE FOR THE TIMING CHAIN IN THE SERVICE MANUAL UNTIL 120K MILES. IT'S ALSO UNHEARD OF FOR AN ENGINE OF THAT MILEAGE TO LOSE TIMING WHILE RUNNING AND THAT IT GAVE NO PRIOR WARNING TO THE IMPENDING FAILURE.
BATTERY DIED AND SINCE THEN MY PARKING BRAKE HAS MALFUNCTIONED, STALLING WHILE DRIVING, AND CAR SEEMED TO NOT BE CHANGING GEARS, LEFT ME STRANDED. I DIDN'T EVEN SEE THIS OMING BECAUSE I HAD. O SIGNS OF TROUBLE, STARTED UP AND RAN WELL UNTIL HOT THEN WOULD STALL OUT, WOULD START UP, THEN SEEMED LIKE IT WAS SWITCHING GEARS ON ITS OWN. THIS WOULD HAPPENED WHILE DRIVING ON CITY STREETS, AT STOP LIGHTS AND EVEN AT 65 MPH ON FREEWAY.
TAKATA RECALL - I'VE BEEN HEARING ABOUT THIS RECALL FOR OTHER MANUFACTURES FOR THE PAST YEAR. I JUST RECEIVED MY NOTIFICATION FROM VW FEW WEEKS AGO. I'VE BEEN UNABLE TO GET THIS RECALL COMPLETED DUE TO VW NOT HAVING THE PARTS AVAILABLE TO CORRECT THE ISSUE. IN THE MEANTIME I'VE HEARD DEATHS HAVE BEEN REPORTED DUE TO THIS DEFECT AND IT DOESN'T SEEM LIKE VW IS MOVING FAST ENOUGH TO CORRECT THE ISSUE. SO, AS OF THIS CORRESPONDENCE I'M STILL TAKING A CHANCE EVERYDAY AND RISKING DEATH, EVEN IF I GET INTO A MINOR FENDER BENDER THAT CAUSES THE AIRBAGS TO DEPLOY.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA RECALL. I CALLED VW AND THEY HAVE NO DATE TO FIX THE RECALL NHTSA: 16V078
TAKATA RECALL: I HAVE NOT HAD A SAFETY PROBELM AS YET. HOWEVER, I AM VERY CONCERNED ABOUT DRIVING A POTENTIALLY UNSAFE VEHICLE. I CONTACT VOLKSWAGEN AND REQUESTED A LOANER VEHICLE AT NO CHARGE. THEY DECLINED TO PROVIDE THIS SOLUTION. THIS LEAVES ME THE OPTIONS OF PAYING SOMETHING I SHOULD NOT HAVE TO OR DRIVING AN UNSAFE VEHICLE. OF NOTE: WE HAVE A HONDA CRV WHICH IS AFFECTED BY THIS RECALL AND THE HONDA DEALER IS PROVIDING A REPLACEMENT VEHICEL AT NO CHARGE TO ME. THE SAME SOLUTION SHOULD BE OFFERED BY VOLKSWAGEN.
CAR WILL NOT START , NO WARNING ,CALL VW USA NO HELP ,THEY ARE REDOING ENGINE ,COST $5000.00 HELP.
TAKATA RECALL MY CAR IS INVOLVED IN THE TAKATA AIRBAG RECALL BUT APPARENTLY VOLKSWAGEN DOES NOT HAVE ANY AIRBAGS AVAILABLE FOR REPLACEMENT OF MY DEFECTIVE AIRBAG. HOW LONG CAN THEY WAIT BEFORE BEING REQUIRED TO PROVIDE REPLACEMENT AIRBAGS? HOW CAN I ASK MY WIFE TO KEEP DRIVING A CAR THAT HAS A DEFECTIVE AIRBAG THAT COULD LEAD TO DEATH IF DEPLOYED?
HELLO, I HAVE A 2010 VW CC. MY AIRBAG LIGHT HAS COME ON AND MY HORN AND STEERING WHEEL CONTROLS DON'T WORK. VOLKSWAGEN DOES HAVE A RECALL FOR THE "CLOCKSPRING" WHICH WOULD FIX ALL THIS BUT MY VIN IS NOT COVERED UNDER THIS RECALL EVEN THOUGH SOME OF THE SAME CARS AND SAME YEAR ARE COVERED. I CALLED THEM AND THEY SAID I WOULD HAVE TO GO GET IT FIXED AT A DEALERSHIP AND I WOULD MAYBE GET A REFUND. SINCE THEN MY STEERING WHEEL LIGHT HAS CAME ON AND IT IS VERY HARD TO TURN. I CAN'T BELIEVE THEY WOULDN'T COVER THIS. I WOULD THINK AIRBAG AND HORN ARE HUGE SAFETY CONCERNS AND THEY ALREADY KNOW THAT THIS PARTS FAILS. WHEN I CALLED VOLKSWAGEN CUSTOMER SERVICE THEY LADY COULD NOT HELP ME AT ALL OTHER THEN SAYING THERE IS ANOTHER RECALL FOR THE AIRBAG BUT THEY DON'T HAVE A FIX YET SO THERE'S NOTHING THEY CAN DO. I AT LEAST WOULD LIKE MY AIRBAG AND HORN TO WORK, RIGHT? ALSO, I ASKED TO SPEAK TO A MANAGER TWICE AND BOTH TIMES I WAS PUT ON A 10 MINUTE HOLD ONLY FOR HER TO COME BACK AND SAY "MY MANAGER TOLD ME TO TELL YOU" BOTH TIMES. NO HELP AT ALL. I TRULY HATE VOLKSWAGEN AND THEIR CUSTOMER SERVICE. ANY HELP OR DIRECTION WOULD BE MUCH APPRECIATED. THANK YOU -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND A CLICKING NOISE EMITTED WHEN TURNING THE IGNITION KEY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 78,000.
STARTED CAR PUT THE CAR IN REVERSE HEARD A WINDING NOISE, PUT THE CAR IN DRIVE STILL HEARD NOISE STOPPED AT STOP LIGHT HEARD "KNOCK " OR "CLUNK" SOUND. I TOOK MY CAR TO JIFFY LUBE IN HOPES THEY COULD TELL ME WHAT THE PROBLEM WAS AND THEY SAID EXACTLY WHAT I THOUGHT IT WAS, MY TRANSMISSION. I CALLED CAR MAX WHERE I BOUGHT THE CAR FROM WAITING ON A RETURN CALL, THEY WILL HAVE TO COME AND GET MY CAR BECAUSE I DON'T WANT ANYTHING ELSE TO HAPPEN OR MAKE MATTERS WORSE. I BOUGHT MY CAR DECEMBER 29TH, 2014.
AUTOMATIC TRANSMISSION LURCHES/CLUNKS WHEN STARTING FROM A STOPPED POSITION. THIS PRESENTS A SAFETY ISSUE AS IT CAN ACCELERATE FOR A SHORT PERIOD WITHOUT THE ABILITY TO STOP THE CAR. FROM INTERNET RESEARCH, THIS IS A COMMON A IMPORTANT SAFETY ISSUE WITH VW DSG TRANSMISSIONS. LITERALLY 100S OF COMPLAINTS ONLINE. PLEASE, PLEASE RESEARCH THIS ISSUE. VW CLAIMS THE CAR IS "OPERATING IN SPEC" - ANYONE DRIVING WITH ME IN THE CAR IS SHOCKED AND WONDERS WHAT IS WRONG WITH THE CAR. THIS HAPPENS ALL THE TIME, BUT THERE ARE OCCASIONS WHEN IS GOES AWAY.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE THE VEHICLE WAS IN PARK, IT MOVED INDEPENDENTLY. IN ADDITION, THE GEAR WOULD SHIFT FROM DRIVE TO NEUTRAL INDEPENDENTLY. THE CONTACT HAD TO RESTART THE VEHICLE IN ORDER FOR IT TO FUNCTION CORRECTLY. THE FAILURE RECURRED TIMES FIVE TIMES. THE VEHICLE WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE DRIVER SIDE AIR BAG LIGHT REMAINED ILLUMINATED, AND THE HORN AND STEERING WHEEL CONTROL FAILED TO OPERATE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,000.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHEN IGNITION WAS TURNED TO THE ON POSITION, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING RACK FAILED AND NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 82,992.
DRIVER'S AIRBAG LIGHT IS ON AND HORN NOT WORKING AFTER STARTED MY CAR.
WHILE DRIVING ON INTERSTATE AT SPEED AT 65-70 MPH WITH A TRACTOR TRAILER IN MY REAR AND OTHER AUTOMOBILES TO MY RIGHT AND LEFT, THE CAR STOPPED RUNNING AND THE ENGINE SERVICE LIGHT ILLUMINATED. I WAS ABLE TO AVOID A COLLISION AND DRIFTED TO THE RIGHT OF INTERATATE 75. I CALLED THE DEALER WHO SOLD ME THE CAR, O'STEEN VW OF JACKSONVILLE, FL AND SPOKE WITH MY REGULATE SERVICE TECHNICIAN WHO ADVISED ME THAT MY CAR HAD JUMPED TIME AND FOR ME TO HAVE IT TOWED TO THE DEALERSHIP. MY INSURANCE WOULD ONLY TOW TO NEAREST REPAIR FACILITY WHICH WOULD HAVE BEEN TIFTON, GA SO MY HUSBAND TOWED TO OUR HOME IN BLACKSHEAR, GA. I COULD HAVE BEEN KILLED AS WELL AS OTHERS. THERE WAS NO WARNING. THE VEHICLE WWW CONFIRMED TO HAVE TIMING CHAIN FAILURE THAT RESULTED IN DESTRUCTION OF ALL CYLINDERS AND COMPLETE ENGINE FAILURE. DEALER REFUSED TO REPAIR AND FAILED TO DISOSE THAT A TSB (NHTSA # 10045560) RELATIVE TO THIS DEFECT WAS ISSUED IN JULY OF 2012 PRIOR TO THE CERTIFICATION OF THE VEHICLE I PURCHAED IN DEC OF 2012.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT ILLUMINATED. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 65,000.
I PURCHASED MY 2010 VW CC USED IN MAY 11, 2013 AT 35,000 MILES--IT HAD TWO PREVIOUS OWNERS. EVER SINCE THAT TIME, THE STEERING WHEEL CLOCK SPRING HAS BEEN MAKING A CHAFING NOISE WHENEVER THE STEERING WHEEL IS TURNED. MORE RECENTLY, THE NOISE HAS BECOME LOUDER, AND I HOPE THAT THE RIBBON CABLE WITHIN IT WILL NOT TEAR AND CAUSE AN AIRBAG DEPLOYMENT WHEN NOT IN AN ACCIDENT, OR A NON-DEPLOYMENT WHEN IN AN ACCIDENT. I HAVE NOT BOTHERED TO TAKE IT TO A VW DEALER DUE TO THE CAR BEING OUT OF THE 3-YEAR/36,000 WARRANTY AND DUE TO EXCESSIVE PRICES CHARGED BY DEALERSHIPS. LUCKILY, THE AIRBAG WARNING LIGHT HAS NOT YET ILLUMINATED. I RECEIVED A RECALL NOTICE INDICATING THAT A REMEDY IS NOT YET AVAILABLE. THIS IS UNACCEPTABLE. THE NOTICE ALSO MENTIONED THAT HAIR AND/OR FIBERS ARE TO BLAME--I DON'T SEE THIS AS BEING POSSIBLE, AS HAIR WOULD RARELY FALL THAT FAR FORWARD OF THE DRIVER'S HEAD, AND THE PREVIOUS TWO OWNERS AND I ARE MALES WITH SHORT-CUT HAIR.
VEHICLE MAKES A GRINDING AND CREAKING SOUND FROM STEERING ASSEMBLY. WHEN TURNING STEERING WHEEL TO LEFT OR RIGHT, THERE IS A GROAN, GRINDING OR WHIRRING SOUND EMITTING FROM THE STEERING ASSEMBLY; THERE IS ALSO THE OCCASIONAL POPPING SOUNDING FROM EITHER LEFT OR RIGHT, DEPENDING ON DIRECTION AND ANGLE OF STEERING INPUT. THERE IS ALSO A CREAKING SOUND THAT CAN BE HEARD FROM THE RIGHT / PASSENGER WHEEL WHEN TRAVELING AT LOW TO MODERATE SPEEDS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE AIR BAG INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
ENGINE MISFIRES WHEN ACCELERATING TO SPEED. DEALER FOUND ONE BAD COIL BUT I WAS ADVISED TO REPLACE ALL 4 COILS AND PLUGS BECAUSE THE OTHERS COILS WERE GOING TO FAILURE SHORTLY. AFTER THE REPAIR CAR'S PERFORMANCE AND GAS MILEAGE DROPPED AND ON LONG TRIPS THE MILAGES AND PERFORMANCE CONTINUES TO FALL THE LONGER TO RUN. MPG DROPS BY 10. NO FAULT CODES FOUND. ENGINES RUN ROUGH AT 70 MPH AND BURN RICH.
VEHICLE MAKES A GRINDING AND CREAKING SOUND FROM STEERING ASSEMBLY. I AM AWARE OF SEVERAL OTHER VW/AUDI MODELS (A4, CC, PASSAT, JETTA, GTI) EXPERIENCING THE SAME ISSUE. VOLKSWAGEN IS AWARE OF THIS ISSUE AND HAS REFUSED TO PUT OUT A RECALL OR FIX THE ISSUE UNDER WARRANTY OR GOOD WILL. AS PER DEALER RECOMMENDATION, IF THE ISSUE GOES UNFIXED COULD RESULT IN A FATAL ACCIDENT DUE TO POTENTIALLY LOSING COMPLETE STEERING WITHOUT ANY WARNING. WAS TOLD BY DEALERSHIP THAT I NEED TO REPLACE THE WHOLE STEERING ASSEMBLY. THE VEHICLE IS BARELY 5YRS OLD AND LESS THAN 70K MILES. I HAVE FOUND SEVERAL ONLINE POSTS IN FORUMS FROM DRIVERS WHO HAVE EXPERIENCED SIMILAR IF NOT MORE CATASTROPHIC INCIDENTS WHERE THEY LOST COMPLETE STEERING CONTROL (FOUND IN VARIOUS VW/AUDI FORUMS). WHEN TURNING STEERING WHEEL TO LEFT OR RIGHT, THERE IS A GROAN, GRINDING OR WHIRRING SOUND EMITTING FROM THE STEERING ASSEMBLY; THERE IS ALSO THE OCCASIONAL POPPING SOUNDING FROM EITHER LEFT OR RIGHT, DEPENDING ON DIRECTION AND ANGLE OF STEERING INPUT. THERE IS ALSO A CREAKING SOUND THAT CAN BE HEARD FROM THE RIGHT / PASSENGER WHEEL WHEN TRAVELING AT LOW TO MODERATE SPEEDS. WILL ALSO EXPERIENCE VIBRATION OR NOTICEABLE FEEDBACK IN STEERING WHEEL AT HIGHWAY SPEEDS (50MPH +) SIMILAR TO TIE-ROD END LINKS GOING BAD. OR WILL FEEL NOTICEABLE FEED BACK WHILE TAKING A SLOW CORNER WHEN WHEEL IS HELD OR TURNED TO LEFT (AS IN GETTING ON OR OFF AN EXIT RAMP). I HAVE FILED A COMPLAINT WITH VW BUT THEY WILL NOT RESOLVE OR HELP CONTRIBUTE
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING APPROXIMATELY 40 MPH, A POPPING NOISE EMITTED FROM THE STEERING COLUMN AND THE STEERING WHEEL SLIGHTLY SEIZED. THE STEERING WHEEL BEGAN TO TURN INDEPENDENTLY. THE CONTACT CONTINUED TO DRIVE WITH FORCE BEING APPLIED TO THE STEERING WHEEL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
CAR WOULD NOT START BUT BATTERY WAS GOOD. ISSUE SEEMS TO BE LOCALIZED TO THE TRANSMISSION AS IT EVENTUALLY STARTED AFTER MESSING AROUND WITH THE SHIFT LEVER. AFTER STARTING I WAS UNABLE TO SHIFT OUT OF PARK AND I THINK THIS IS A SENSOR LOCKING THE SHIFTIER. *TR
WHEN ATTEMPTING TO START THE VEHICLE, PLACING THE KEY INTO THE IGNITION, THERE IS A DELAYED START, OR NO START CONDITION. A MESSAGE APPEARS IN THE VEHICLE DISPLAY SCREEN "DEFECTIVE STEERING COLUMN LOCK". THE VEHICLE IS DISABLED AND UNABLE TO START. THIS IS AN UNSAFE CONDITION FOR MANUAL TRANSMISSION VEHICLES, IF STALLING OCCURS WHILE IN AN INTERSECTION, AND THE OPERATOR IS UNABLE TO RE-START THE ENGINE, AND THE STEERING WHEEL LOCKS. *TR
AS I BEGAN TO ACCELERATE, THE CAR STARTED JERKING AND THERE WAS HESITATION IN ACCELERATION. ADDITIONALLY, THE CAR FAILED TO REVERSE WHEN PUT IN GEAR. *JS
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THERE WAS A SUDDEN DECREASE IN SPEED AND THE VEHICLE FAILED TO ACCELERATE AS THE GEAR SELECTOR WARNING LIGHT FLASHED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE MECHATRONIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE REOCCURRED APPROXIMATELY 10,000 MILES AFTER THE REPAIR. THE CONTACT ALSO STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SHIFTED HARD AND JERKED. THE CONTACT REFERENCED NHTSA ACTION NUMBER: PE09035(POWER TRAIN). THE FAILURE MILEAGE WAS 31,000.
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Volkswagen CC → · Every CC year → · How the figures are calculated →