I HAD MY CLOCK SPRING REPLACED LAST YEAR DUE TO THE RECALL, THEN MY AIRBAG LIGHT WENT ON AND MY STEERING WHEAL STARTED DOING A CLICKING SOUND WHEN I STEER TO THE LEFT OR RIGHT ALL CONTROL PANELS ON MY STEERING WHEEL STOPPED FUNCTIONING INCLUDING THE HORN. I CALLED VOLKSWAGEN AND THEY SAID THAT THEY WOULD CHARGE ME $150 TO ACCESS THE CAR, I TOLD THEM ABOUT CLOCK SPRING AND THEY SAID THAT I WOULD HAVE TO PAY TO GET THAT FIXED. I REALLY DON'T FIND THIS FAIR THAT I HAVE TO PAY TO GET SOMETHING FIXED THAT ORIGINALLY WASN'T DONE CORRECTLY I THINK THAT THEY SHOULD TAKE MORE RESPONSIBILITY FOR THEIR WORKMANSHIP. ALSO MY SEATBELT CLAPS DOCENT WORK I CALLED THEM TO SEE IF THIS IS SOMETHING THAT THEY WOULD FIX BEING A SAFETY ISSUE AND THEY SAID NO. I THINK THAT ALL CAR COMPANIES SHOULD BE RESPONSIBLE FOR SEATBELT AND AIRBAG ISSUES ON A CAR. NOT EVERYONE HAS THE MONEY TO REPLACE SEATBELT CLASP AND MANY PEOPLE LIVE DAY BY DAY ON THERE PAYCHECK.
2010 Volkswagen CC complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →
THERE IS NO RECALL FOR VW CC 2010 BUT WHEN I PUT MY VIN NUMBER IN IT SHOWS MY VEHICLE IS ON RECALL FOR FUEL MODULE. I HAVE HAD NO PROBLEMS.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (RICK CASE VOLKSWAGEN, 3920 WESTON RD, WESTON, FL), BUT THE FAILURE COULD NOT BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 130,000.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER WHILE DRIVING 40 MPH. THE CONTACT STATED THAT THE FAILURE OCCURRED ON THREE SEPARATE OCCASIONS. THE CONTACT PUSHED THE VEHICLE TO HER RESIDENCE. AFTER THE FAILURE OCCURRED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. EXECUTIVE VOLKSWAGEN OF NORTH HAVEN (444 STATE ST, NORTH HAVEN, CT) DIAGNOSED THAT THE FAILURE WAS DUE TO NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO PERFORM THE REMEDY WERE UNAVAILABLE. SINCE THE CAMPAIGN WAS STILL PENDING, THE CONTACT WAS INFORMED THAT SHE WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
DSG TRANSMISSION MALFUNCTION: TRANSMISSION FAILS TO SHIFT FROM 1ST TO NEUTRAL AND FROM NEUTRAL TO 1ST, ALSO CARS SLIPS OUT OF GEAR ONLY IN 1ST GEAR WHEN STARTING FROM STOP, SEEMS TRANSMISSION RETAINING SPRING FOR ODD GEARS CLUTCH PACK IS NOT MADE TO WITHSTAND THE THE HIGHER PSI GENERATED WHEN STARTING FROM A STOP. P2711 GENERATED FOR ALL PROBLEMS ONLY BUT 2 DIFFERENT PROBLEMS ARE OCCURING.
ELECTRICAL POWER TO THE FUEL PUMP CONTROL MODULE. I LOST POWER ON A THE ROAD WHILE IN MOTION
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE VEHICLE STALLED AS THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE A DIAGNOSTIC TEST WAS NOT PERFORMED DUE TO THE FEES. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT AN UNKNOWN VOLKSWAGEN DEALER IN MACON, GA WAS CONTACTED, BUT THE VEHICLE WAS NOT TAKEN IN FOR DIAGNOSTIC TESTING DUE TO THE COST. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
OUT OF NO WHERE MY VEHICLE BUCKED AND LOST POWER. I WAS ABLE TO PULL OVER AND THE ENGINE FAILED TO START. THE VEHICLE WAS TOWED TO MY LOCAL VW DEALERSHIP AND DIAGNOSED AS A FAULTY TIMING CHAIN TENSIONER. THE REPAIR WOULD COST ABOUT $6500. UPON MY RESEARCH, I DISCOVERED THAT THIS IS A PRETTY COMMON ISSUE AMONG THE 2008-2013 TSI 2.0T ENGINES. OVER THE YEARS, DEALERSHIPS HAD BEEN MADE AWARE OF THE ISSUE THROUGH TECHNICAL SERVICE BULLETINS. VW HAD FAILED TO LET THE CUSTOMER KNOW ABOUT IT OR ISSUE A RECALL AND NOW I AM STUCK WITH A VEHICLE THAT DOESN'T RUN AND CAN'T AFFORD TO PAY THE OUTRAGEOUS AMOUNT TO GET IT FIXED.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT WAS AWARE OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE DEALER (BERGE VOLKSWAGEN, 385 W BASELINE RD, MESA, AZ 85210) SUPPLIED THE CONTACT WITH THE CONTROL MODULE TO GO OVER THE TOP OF THE FUEL PUMP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I LEASED THIS IN VW CC SPORT 2010 AND THEN PURCHASED IT FORM VW SO I WAS THE ONLY OWNER TO DATE FOR THIS VEHICLE. SEVERAL TIMES SINCE OWNERSHIP THE BATTERY HAS DIED CAUSED BY SEVERAL REASONS. THE DOORS WERE ABLE TO OPEN BUT NOT THE TRUCK. I PULLED DOWN THE BACK/REAR SEAT TO PULL THE EMERGENCY RELEASE HANDLE IN THE TRUNK BUT COULD NOT REACH IT SO I HAD TO CRAWL INTO THE TRUNK TO PULL THE HANDLE. THE TRUNK SHOULD BE ABLE TO BE OPENED MANUALLY WITHOUT ANY POWER/ELECTRICITY NEEDED. I AM PRESUMING THIS MAY BE A DEFECT IN WIRING DIAGRAM/SCHEMATIC THAT CAUSES THIS ISSUE. THIS ISSUE MAY ALSO BE A SAFETY DEFECT AS SOME PEOPLE MAY NOT BE PHYSICALLY BALE TO CRAWL INTO THE TRUNK TO PULL THE EMERGENCY RELEASE HANDLE TO OPEN AND RETRIEVE ITEMS NEEDED.
CAR WOULDN'T GO OVER 40. HAVING HARD TIME GOING AND NOTICE LEAK UNDER THE FRONT OF THE CAR. TOOK TO THE DEALER SAID I NEED A NEW WATER PUMP. IDK IF THAT WAS THE CAR WOULD GO OVER 40 AND HAVE HARD TIME DRIVING. I WAS DRIVING CITY STREET. HAVING TO STOP FOR RED LIIGHTS.
AFTER GETTING TO THE 100,000 MILE MARKER. MY CAR BEGIN TO HAVE A ROUGH IDLE FROM THE ENGINE BAY THAT COULD ALSO BE FELT FROM WITHIN THE CAR. I THEN TOOK MY CAR TO THE DEALERSHIP IN WHICH THEY SAID IT WAS MISFIRING AND NEEDED NEW SPARK PLUGS AND COILS. AFTER PAYING FOR THAT I PICK MY CAR UP FROM THE DEALERSHIP ONLY TO FIND OUT THE ENGINE LIGHT CAME BACK ON ONCE GETTING HOME. A COUPLE WEEKS AFTER THAT MY ENGINE STARTED MISFIRING YET AGAIN WE'RE EVEN A WORSE ENGINE ROCK. FINALLY GOT IT INTO THE DEALERSHIP AND THEY TOLD ME IT'S A BAD TENSIONER CHAIN AND ALSO THAT MY ENGINE HAS BEEN AFFECTED BY THAT. I WOULD THINK THEY WOULD HAVE KNOWN THE ISSUE WAS THAT INSTEAD OF THE SPARK PLUGS AND COIL PACKS. NOW MY ENGINE IS A GONER AND I'M LEFT WITH A CAR PAYMENT WITH NO VEHICLE DUE TO THE FAULTY CHAIN TENSIONER. I BELIEVE THAT IF THEY WOULD HAVE FIXED THE PROBLEM WHEN I TOOK IT IN THEN THEY COULD HAVE SEEN MY ENGINE FROM BLOWING. ALL THEY DID WAS DID A PATCH UP WITH SPARK PLUGS AND COILS
THE CAR SEEM HAVE A PROBLEM IN REVERS WHEN I USE IN BACKWARDS I CAN FEEL IN THE SHIFT (HOLD 4 SECONDS TO WORK AND MAKE A JUMP AFTER) AND WHEN I WAS DRIVING IN 35MPH THE CAR WAS FROZEN .
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FLOW VOLKSWAGEN WILIMINGTON (5011 NEW CENTRE DR, WILMINGTON, NC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN AUGUST OF 2017. THE MANUFACTURER STATED THAT PARTS WERE UNAVAILABLE. THE CONTACT STATED THAT THE VEHICLE LOST POWER, THE ELECTRONIC POWER CONTROL WARNING INDICATOR REMAINED ILLUMINATED, AND THE ENGINE INDICATOR FLASHED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO PIAZZA VOLKSWAGEN OF ARDMORE (150 WEST LANCASTER AVENUE, ARDMORE, PA 19003, PHONE: 610-896-3883). THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
I HAD MY CLOCK SPRING REPLACED LAST YEAR DUE TO THE RECALL, THEN HAD MY AIR BAG REPLACED A MONTH AGO. THE RECALL FOR THE CLOCK SPRING STATED THAT THE AIRBAG REPLACEMENT MAY CAUSE THE CLOCK SPRING TO FAIL. BUT SINCE I HAD THE CLOCK SPRING REPLACED BEFORE THE AIRBAG I AM APPARENTLY NOT SUBJECT TO HAVE ANY FAILURE SINCE IT WAS A NEW PART. WELL GUESS WHAT HAPPENED MY CLOCK SPRING SURE ENOUGH FAILED 1 MONTH AFTER THE AIR BAG WAS REPLACED. I GUESS VW DID A GREAT JOB MITIGATING THAT DISASTER.
THE "STEERING COLUMN LOCK DEFECTIVE" MESSAGE IS COMMON IN THE 2009-2010 VW CC MODEL, VW ISSUED A RECALL THAT EXPIRED ON FEBRUARY 28, 2013. THIS IS A SERIOUS SAFETY ISSUE THAT CAN CAUSE THE CAR TO STALL IN TRANSIT. VW SHOULD ISSUE A SAFETY RECALL ON THIS ISSUE AND TO ENSURE HUMAN SAFETY. MY VEHICLE JUST STARTED TO DISPLAY THE MESSAGE WHEN THE SEASON CHANGED, FROM MY UNDERSTANDING IT'S A COMMON ISSUE THAT VW FAILS TO TAKE FULL RESPONSIBILITY FOR AND INSTEAD SHIFTS THE COSTS OF A KNOWN DEFECT TO ITS CUSTOMERS.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING, THE CHECK ENGINE INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO CLAY COOLEY VOLKSWAGEN RICHARDSON (300 N CENTRAL EXPY, RICHARDSON, TX 75080, (469) 998-4700) WHERE IT WAS DIAGNOSED THAT THE TENSIONER CHAIN FRACTURED AND THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE RADIATOR RACK NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED BECAUSE THE TENSIONER CHAIN FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
I WENT TO START MY VEHICLE PARKED IN MY DRIVEWAY TO GO TO WORK AND THE VEHICLE WOULDN'T START. I HAD JUST PUT FUEL IN IT THE NIGHT BEFORE SO I KNEW THAT WASN'T THE PROBLEM. HAD THE VEHICLE TOWED TO ASE CERTIFIED VOLKSWAGEN MECHANIC AND THEY RAN ALL TESTS TO FIND THAT MY TIMING CHAIN TENSIONER WAS BAD AND NEEDED TO BE REPLACED AT A COST OF $7400. I STILL OWE $7K ON THE VEHICLE AT THIS TIME. I DON'T HAVE THE FUNDS TO PAY FOR THIS. THE CAR HAS BEEN SITTING FOR THE PAST 3MTHS. I AM PREGNANT AND AM SO GLAD THAT IT DIDN'T STOP IN THE MIDDLE OF THE HIGHWAY ON ME!
CAR HAS REPEATEDLY HAD ISSUES SHIFTING INTO THE PROPER GEAR. WHEN ATTEMPTING TO SHIFT INTO REVERSE, A LOUD CLUNKING CAN BE HEARD AND THE CAR SUDDENLY SWITCHES TO NEUTRAL WITHOUT BEING ABLE TO ENGAGE ANY GEARS THEREAFTER WITHOUT THE CAR FIRST BEING RESTARTED ENTIRELY. AFTER RESEARCHING AND REACHING OUT TO VW OF AMERICA, IT SEEMS MANY OTHER OWNERS OF VWS WITH THE SAME TRANSMISSION HAVE HAD SIMILAR ISSUES, SOME OF WHICH HAVE BEEN RECALLED PREVIOUSLY BY VW, INCLUDING 2010 VW CCS SIMILAR TO MINE. VW OF AMERICAN HAS FAILED TO SEE MY CAR SHOULD FALL WITHIN THE PARAMETERS OF THE ALREADY ISSUED RECALL AND HAS ADVISED ME TO FILE A REPORT HERE. I AM CONCERNED THIS ISSUE WILL POTENTIALLY CAUSE A FAILURE AT HIGHWAY SPEEDS AND COULD BE LIFE THREATENING. THANK YOU.
REGARDING NHTSA RECALL # 17V509, THE MANUFACTURER HAS YET TO ISSUE A REMEDY IN ORDER FOR ME TO GET THE CAR FIXED. I'VE HAD NUMEROUS TIMES IN WHICH MY BATTERY DRAINED AND I HAD TO GET MY CAR JUMPED. I COULDN'T UNDERSTAND WHY IT KEPT HAPPENING UNTIL I RECEIVED A TAKATA NOTICE REGARDING AIRBAGS ALSO BEING RECALLED AT WHICH POINT I RAN A SEARCH VIA VIN AND DISCOVERED THE FUEL PUMP RECALL INSTEAD. PLEASE ASSIST. THANK YOU.
DSG TRANSMISSION: THE CAR HAS BEEN "SLIPPING" WHILE DRIVING, WILL SLIP INTO NEUTRAL AND FAIL ON THE HIGHWAY. WHEN STATIONARY, SOMETIMES WON'T GO IN REVERSE, JUST FLASHES R, WHEN I PUT IT IN REVERSE. CAN TURN IT OFF, TURN IT BACK ON AND IT'LL RUN OK. VW HAS EXTENDED WARRANTY ON 2010 DSG, BUT IS NOT COVERING MY VIN.
TAKATA RECALL BEEN AWAITING A "NEW SHIPMENT" OF AIRBAGS FOR MONTHS NOW. STILL NO STOCK FOR A FIX
THERE WAS A RECALL IN 2015 INVOLVING A CLOCK SPRING IN THE STEERING WHEEL. RECALL DESCRIPTION: HAIR OR OTHER FIBERS MAY CONTAMINATE THE AIRBAG CLOCK SPRING (A SPIRAL WOUND, FLAT CABLE THAT KEEPS THE AIRBAG POWERED WHILE THE STEERING WHEEL IS BEING TURNED). THIS CONTAMINATION MAY TEAR THE CABLE AND RESULT IN A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG. A LOSS OF ELECTRICAL CONNECTION TO THE DRIVER'S FRONTAL AIRBAG WILL PREVENT THE AIRBAG FROM DEPLOYING IN THE EVENT OF A VEHICLE CRASH, INCREASING THE RISK OF INJURY. ON FEBRUARY 29, 2016, VW DID A RECALL REPAIR BY INSTALLING A COVER OVER THE CLOCK SPRING. ON NOVEMBER 22, 2017, I WAS DRIVING AND WHEN I MADE A TURN, I HEARD A POP IN MY STEERING WHEEL. MY AIRBAG LIGHT IMMEDIATELY CAME ON ALONG WITH AN AIRBAG ERROR. I LOST THE USE OF MY HORN AND THE CONTROLS ON MY STEERING WHEEL, ALONG WITH MY AIRBAG DEPLOYMENT. I MADE AN APPOINTMENT TO HAVE THIS SEEN ABOUT. I WAS TOLD THAT I HAD TO REPLACE THE CLOCK SPRING FOR A FEE OF $877.88. I QUESTIONED THIS BECAUSE IT WAS A RECALL ISSUE AND WAS TOLD THAT THE REPAIR WAS COVERED FOR 12 MONTHS/12,000 MILES (WHICH EVER CAME FIRST) AND IT WAS OUT OF WARRANTY. FIRST OF ALL, THE CLOCK SPRING WAS NOT REPLACED, A COVER WAS PUT ON IT. HOW DO I NOT KNOW THAT THERE WERE FIBERS IN THE CLOCK SPRING BEFORE THE COVER WAS PUT ON? I FEEL THAT VW TOOK AN EASY WAY OUT OF FIXING A PROBLEM THAT COULD HAVE SERIOUS ISSUES LATER, WHICH I AM NOW EXPERIENCING.
WHEN EITHER SLOWING DOWN OR COMING TO A STOP MY CAR STARTS JERKING , I ATTEMPT TO ACCELERATE AND I CANNOT , MY CAR SEEMS TO GOING INTO A NEUTRAL STATE. THE DRIVE (D) GEAR FLASHES SO I AM STUCK. I HAVE TO PUT MY CAR INTO PARK (P) TURN OFF MY CAR IN THE MIDDLE OF TRAFFIC THEN TURN IT BACK ON TO DRIVE. ALSO, IF I AM IN THE DRIVE (D) GEAR AND I NEED TO GO IN REVERSE (R) I HAVE TO PUT INTO PARK (P) THEN TURN IT OFF AND THEN MOVE INTO THE REVERSE (R) GEAR. THIS STARTED HAPPENING INTERMITTENTLY, I TOOK IT TO VW AND THEY DIDN'T SEE ANYTHING WRONG WITH IT. I TOOK IT TO THE LOCAL O'REILLYS AND THEY SAW A P2711 CODE, I TOOK IT TO A LOCAL TRANSMISSION REPAIR AND THEY TOLD ME THEY GET A LOT OF THESE COMPLAINTS AND SUGGESTED I REPORT IT TO YOU.I I ALSO CALLED THE VW DEALERSHIP IN TALLAHASSEE FL WHERE I PURCHASED MY CAR THEY TOLD ME IT COULD COST ANYWHERE FROM $5000 TO $1100 TO FIX. IN MY RESEARCH I SAW THE SAME THING HAPPENED IN AUSTRALIA WHERE A LADY DIED BECAUSE THE GEAR SHIFTED FROM DRIVE INTO NEUTRAL WHILE SHE WAS DRIVING. I AM AFRAID FOR MY SAFETY AND MY DAUGHTERS WHO RIDE WITH ME. VW NEEDS TO RECALL THE DSG TRANSMISSION AND IMPLEMENT A FIX.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO GALPIN VOLKSWAGEN (15421 ROSCOE BLVD, NORTH HILLS, CA 91343 (818) 895-3800) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE NEEDED TO BE REPLACED. THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 65,337. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE THE VEHICLE WAS IDLING AT A TRAFFIC LIGHT, THE ACCELERATOR PEDAL WAS DEPRESSED; HOWEVER, THE CONTACT STATED THAT THE RPMS INCREASED TO 3,500; HOWEVER, THE VEHICLE FAILED TO ACCELERATE. THE CONTACT STATED THAT THE GEAR SHIFTER FELT AS IF THE VEHICLE SHIFTED INTO SPORT MODE. THE DRIVE ICON ILLUMINATED. WHILE ATTEMPTING TO DEPRESS THE ACCELERATOR PEDAL AGAIN, THE ENGINE REVVED, BUT THE VEHICLE FAILED TO ACCELERATE. THE CONTACT HAD TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO MCKINNEY VOLKSWAGEN DEALER AT (855) 402-5098 LOCATED AT 3600 S CENTRAL EXPY, MCKINNEY, TX 75070 WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED; HOWEVER, THE DEALER STATED THAT THE ENGINE COULD NOT BE TAKEN APART. THE VEHICLE WAS THEN TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED; HOWEVER, THE MECHATRONIC CONTROL MODULE WAS REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS PROVIDED A CASE NUMBER. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. VOLKSWAGEN OF BOARDMAN IN BOARDMAN, OHIO WAS MADE AWARE OF THE RECALL AND STATED THAT PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING VARIOUS SPEEDS. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TAKATA INFLATORS: DEALER REPLACED THE AIRBAGS DUE TO RECALL BUT THE SERVICE LIGHT CAME ON AFTER REPLACEMENT AND DEALER MADE EXCUSES WHEN I TOOK IT IN FOR INSPECTION STICKER. THE DRIVER SEAT BELT SENSOR DOESN'T STOP BEEPING. THE TRUNK LATCH DOESN'T WORK AND DEALER CAN'T FIGURE OUT WHY THE SUSPENSION HAS CRACKING SOUNDS. ALSO HAD A FUEL LEAK WHICH THEY DID FIX. NOT HAPPY WITH MY VW
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE IDLING, THE VEHICLE STALLED AND THE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE FIRST ATTEMPT, BUT THE FAILURE RECURRED A TOTAL OF SIX TIMES WITHIN ONE HOUR. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC (GBF AUTO, 1640 BLACKWELL RD, COOKEVILLE, TN, 38506) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL MODULE FAILED AND NEEDED TO BE REPLACED. THE LOCAL DEALER (HALLMARK VOLKSWAGEN, 2431 GALLATIN PIKE N, MADISON, TN, 37115) STATED THAT THE REMEDY WAS NOT AVAILABLE. THE MANUFACTURER CONFIRMED THAT THE REMEDY WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM) FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/13/18*JB
MY VOLKSWAGEN CC IS A 2010 WITH UNDER 65,000 MILES ON IT AND THE TIMING CHAIN TENSIONER FAILED. IT BROKE OFF AND ACTUALLY CRACKED THE HEAD SO THAT I NEED TO PUT IN A NEW ENGINE TO HAVE A WORKING VEHICLE AGAIN. THIS IS GOING TO COST ME $4500 FOR A CAR THAT IS NOT EVEN 5000 MILES OVER THE WARRANTY PERIOD. I BOUGHT THIS CAR 3 YEARS AGO AND HAVE ONLY PUT 30,000 MILES ON IT. ALL OF THE MAINTENANCE HAS BEEN DONE AT THE DEALERSHIP AT A COSTLY RATE TOO. IT DOES NOT SEEM LIKE AN ENGINE SHOULD CATASTROPHICALLY FAIL WITH THIS FEW MILES.
WE EXPEND TO BUYING CONSTANTLY THE IGNITION COIL . ONE YEAR AGO WE CHANGE THE WATER PUMP, AND ONE MONTH AGO WE CHANGED THE FUEL PUMP.WE HAD RECALL FOR THE AIR BAG WHICH WAS CHANGED AT THE DEALERSHIP. NOW WE HAVE A PROBLEM WITH THE TIRES N 5000 PLUS BECAUSE HAVE BUBBLES IN THE SIDES.
TENSIONER FAILED. MAINTENANCE MANUAL SAYS THE PART DOES NOT NEED SERVICE BEFORE 120,000 MILES, BUT TENSIONER FAILED AT 105. MANY LAWSUITS AROUND THE COUNTRY. VOLKSWAGEN UPDATED PART FOR NEWER VEHICLES BUT DOESN'T WANT TO TAKE RESPONSILIBITY FOR PREVIOUS OWNER HTTPS://MCCUNEWRIGHT.COM/VW-TIMING-CHAIN-TENSIONER-DEFECT/
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE WAS NOT OPERABLE AND THE SHIFTER WOULD NOT SHIFT INTO THE CORRECT GEAR. ALSO, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE OCCURRED THREE OR FOUR TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CLUTCH PACK FAILED. VOLKSWAGEN OF SANTA MONICA, CA (2440 SANTA MONICA BLVD) WAS CONTACTED, BUT REFUSED TO DIAGNOSE THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT OFFER ANY ASSISTANCE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE THE CONTACT'S SON WAS DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED. THE CONTACT WAS UNSURE IF ANY WARNING INDICATORS WERE ILLUMINATED. THE CONTACT'S SON WAS ABLE TO RESTART THE VEHICLE AND DRIVE HOME. THE CONTACT CALLED TRACY VOLKSWAGEN (686 IYANNOUGH RD, HYANNIS, MA 02601 (508) 775-3049) AND AN APPOINTMENT WAS SCHEDULED. THE CONTACT MENTIONED THAT THE BATTERY WAS REPLACED AT LEAST TWICE PRIOR TO THIS FAILURE. THE MANUFACTURER WAS NOTIFIED AND ADVISED THE CONTACT TO SCHEDULE A DIAGNOSTIC TEST WITH A VOLKSWAGEN DEALER, PAY FOR THE REPAIRS, AND SEEK REIMBURSEMENT IF THE FAILURE WAS RELATED TO THE RECALL. THE CONTACT STATED THAT SHE RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES AND THE VEHICLE WAS TOWED SEVERAL TIMES DUE TO THE INTERMITTENT FAILURE. THE VEHICLE WAS TAKEN TO MORE THAN ONE INDEPENDENT REPAIR FACILITY AND AN UNKNOWN DEALER FOR MULTIPLE REPAIRS, WHICH FAILED TO PROVIDE A SOLUTION. AN INDEPENDENT CERTIFIED VOLKSWAGEN MECHANIC WAS UNABLE TO REPLICATE AND DIAGNOSE THE FAILURE. THE VEHICLE WAS TRADED IN FOR ANOTHER VEHICLE AND THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V509000 (FUEL SYSTEM, GASOLINE) AND 16V078000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED NO RESOLUTION BECAUSE THE VEHICLE OWNER NO LONGER OWNED THE VEHICLE. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. UPON ATTEMPTING TO START THE VEHICLE, IT FAILED TO START. THE VEHICLE WAS TAKEN TO POHANKA VOLKSWAGEN OF CAPITOL HEIGHTS (1720 RITCHIE STATION CT, CAPITOL HEIGHTS, MD 20743) WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP CONTROL UNIT AND FUEL PUMP FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE LATER RECURRED AND THE VEHICLE STALLED WHILE THE CONTACT WAS DRIVING 35 MPH. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE); BUT PARTS WERE NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE DRIVING VARIOUS SPEEDS, THE HORN WAS INOPERABLE AS WELL AS THE OTHER FUNCTION BUTTONS ON THE STEERING WHEEL. THE CONTACT TOOK THE VEHICLE TO FRED BEANS VOLKSWAGEN (315 W LANCASTER AVE, DEVON, PA 19333 (610) 687-0700) WHERE IT WAS DIAGNOSED WITH A FRACTURED CLOCK SPRING THAT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED DUE TO THE COST. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WAS SERVICED IN JANUARY PER NHTSA CAMPAIGN NUMBER: 15V483000 (AIR BAGS). THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT THE VEHICLE WAS SERVICED PER A CLOCK SPRING RECALL. NO FURTHER ASSISTANCE WAS OFFERED. THE CONTACT STATED THAT SHE DID NOT RECALL RECEIVING A RECALL NOTIFICATION FOR THE CLOCK SPRING. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. *BF UPDATED 7/31/18*JB
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. WHILE STATIONARY, THE BRAKE LIGHTS AND THE REVERSE GEAR LIGHTS MALFUNCTIONED. THE CONTACT STATED THAT THE INSTRUMENT PANEL INDICATED THAT NONE OF THE LIGHTS ON THE TRUNK OF THE VEHICLE WERE ILLUMINATED. THE CONTACT STATED THAT THERE WAS STRESS APPLIED TO THE QUARTER PANEL WIRES WITHIN THE TRUNK BY THE OPENING AND CLOSING OF THE TRUNK, WHICH IN TURN FRACTURED THE WIRING SYSTEM. IN ADDITION, THE TRUNK WOULD NOT OPEN WHEN PROMPTED WITH THE KEY FOB. A DEALER WAS NOT MADE AWARE OF THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,100. THE VIN WAS NOT AVAILABLE.
THE ENGINE LIGHT IS ON IN MY VEHICLE AND I FOUND OUT THERE IS AN UNEXPECTED MECHANICAL GEAR DISENGAGEMENT (TROUBLE CODE P2711). THE DEALERSHIP QUOTED $2,400 SUGGESTING ME TO REPLACE CLUTCH PACKS, AFTER I SPENT $140 SIMPLY FOR DIAGNOSIS. I SAW THAT VW USED TO PROVIDE A SAFETY RECALL AND EXTENDED WARRANTY FOR DSG TRANSMISSION FOR CERTAIN MODELS IN 2007 TO 2010. I ALSO FOUND ONLINE THAT THERE ARE MANY REPORTED DSG-RELATED FAILURES. I, JUST AS MANY VW OWNERS DO, HAVE EXPERIENCED DELAYS AT SHIFT POINTS, CAUSING ERRATIC SHIFTING, JERKING, LONG STALL PAUSES, CLUTCH SLIPPING, SURGING IN FORWARD AND REVERSE, ETC. WHILE THE CAR IS EITHER ACCELERATING, PASSING OR CRUISING. HOWEVER, MY 2010 VW CC (55K MILEAGE) IS NOT UNDER THIS EXTENDED WARRANTY. I THINK IT'S VERY RIDICULOUS, SINCE I'VE TAKEN GOOD CARE OF MY VEHICLE, BUT HAVE ALREADY EXPERIENCED 3 SAFETY RECALL (INCLUDING TAKATA RECALL AND FUEL PUMP RECALL), AND THIS TIME THEY REFUSE TO REIMBURSE MY COSTS INCURRED BY THEIR COMMONLY-KNOWN DANGEROUS TRANSMISSION FAILURE. I'M ALREADY HUGELY INFLUENCED BY THIS MODEL'S SAFETY RECALLS, AND DON'T WANT TO PAY $2400 FOR THEIR DESIGN DEFECTS. EVEN IF I REPAIR IT AT MY OWN EXPENSE, IT'S HARD TO SAY SUCH A BAD TRANSMISSION WILL NOT CAUSE OTHER DANGER OR TROUBLE IN THE FUTURE. IF THIS IS THE SAME DSG TRANSMISSION THAT'S REPORTED TO BE TROUBLESOME, THEIR WARRANTY/RECALL SHOULD BE FAIRLY PROVIDED TO ALL INFLUENCED VEHICLES. THANK YOU FOR YOUR TIME!
I HAVE A 2010 VOLKSWAGEN CC SPORT WITH A LITTLE MORE THAN 91872 MILES ON IT. I WAS ACCELERATING ON THE HIGHWAY AND MY VEHICLE BEGAN TO SPUTTER. THE EPC LIGHT AND THE CHECK ENGINE WARNING LIGHT CAME ONE. MY VEHICLE HAS HAD SLUGGISH ACCELERATION SINCE THEN. I HAVE NOTICED THAT THIS PROBLEM HAS OCCURRED WITH SEVERAL VOLKSWAGEN OWNERS. THERE SEEMS TO BE SEVERAL DIFFERENT OPTIONS WHEN IT COMES TO REPAIRING THIS PROBLEM. THE ONLY THING THAT SEEMS TO BE COMMON IS THAT IT OCCURRED WHEN ACCELERATING. THE OTHER THING THAT I HAVE NOTICED IS THAT THIS PROBLEM IS NOT SPECIFIC TO ONE VEHICLE IN THE VOLKSWAGEN LINE UP. THIS IS DEFINITELY A MANUFACTURERS SAFETY DEFECT IN THEIR SYSTEM THAT NEEDS TO BE CORRECTED BEFORE IT CAUSES AN ACCIDENT. I AM AWARE OF NHTSA RECALL NUMBER17V509 (MANUFACTURER RECALL NUMBER20AE). THIS RECALL IS FOR THE FUEL PUMP MODULE WHICH COULD RESULT IN A NO START CONDITION OR A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION. THE EPC WARNING LIGHT HAS THE SAME SAFETY RISK AS THIS RECALL. THIS COULD RESULT IN A LOSS OF MOTIVE POWER WHILE THE VEHICLE IS IN MOTION COULD INCREASE THE RISK OF A CRASH CAUSING INJURY AND/OR DAMAGE TO PROPERTY.
TIRES CONSTANTLY SUFFER FROM CUPPING.
MY CAR HAD TROUBLE STARTING THAT MORNING. IT TOOK ABOUT 3 SECONDS FOR IT TO TURN ON AFTER I INSERTED THE KEY. I THOUGHT IT WAS JUST BECAUSE IT WAS GETTING A COLD START NOW THAT WE'RE IN SEPTEMBER. AS I WAS DRIVING A FEW MINUTES AFTER, THE CAR IMMEDIATELY DECELERATED WHILE ON THE ROAD. THAT COULD'VE BEEN CATASTROPHIC. THE CHECK ENGINE LIGHT CAME ON SHORTLY AFTER AND THE CAR WOULD SHAKE A LOT, ESPECIALLY AT A STOP. I DID SOME RESEARCH AND TALKED TO MY MECHANIC AND HE TOLD ME IT WAS A TIMING BELT ISSUE. ESTIMATING $1600-$5000 FOR REPAIR. JUST 2 MONTHS AGO I HAD THE CEL THAT COSTED ME $700 AND A FEW MONTHS BEFORE THAT $500. I INVESTIGATED THAT THERE WAS A CLASS ACTION SUIT FOR THIS PROBLEM. MY CAR HAS ONLY 54000 MILES
TL* TAKTATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, ANOTHER VEHICLE ABRUPTLY CUT INTO THE CONTACTS LANE, THE CONTACT APPLIED THE BRAKE PEDAL WITH FORCE AND THE AIR BAG LIGHT ILLUMINATED AS WELL AS THE RADIO FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR FACILITY FOR DIAGNOSIS WHO REPLACED THE CLOCK SPRING ASSEMBLY. THE CONTACT RECEIVED NOTIFICATION OF TWO MANUFACTURER RECALLS MONTHS LATER FOR NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS). IN ADDITION, THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V509000 (FUEL SYSTEM, GASOLINE). THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC . THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (BOARDWALK VOLKSWAGEN, 1 BLAIR ISLAND RD, REDWOOD CITY, CA 94063 866-694-5805) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IN REVERSE, IT WOULD MOVE FORWARD INSTEAD OF REVERSE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V078000 (AIR BAGS) AND 17V509000 (FUEL SYSTEM, GASOLINE). THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 77,000. PARTS DISTRIBUTION DISCONNECT AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
TL* THE CONTACT OWNED A 2010 VOLKSWAGEN CC. WHILE THE CONTACT WAS ACCELERATING FROM A STOP SIGN, ANOTHER VEHICLE TRAVELING SOUTH CRASHED INTO THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED INJURIES TO THE NECK, SHOULDER, LEG, LOWER BACK, AND WHIPLASH THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO FINDLAY VOLKSWAGEN (LOCATED AT 983 AUTO SHOW DRIVE, HENDERSON, NV 89014, PHONE NUMBER: (702) 558-6600). THE VEHICLE WAS DESTROYED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER:16V078000 (AIR BAGS). THE MANUFACTURER INFORMED THE CONTACT THAT THEY WOULD SEND A REPRESENTATIVE TO INSPECT THE AIR BAGS. THE APPROXIMATE FAILURE MILEAGE WAS 7,000.
TL* THE CONTACT OWNS A 2010 VOLKSWAGEN CC. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V078000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FLEMINGTON VOLKSWAGEN IN FLEMINGTON, NEW JERSEY WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE DEALER ALSO STATED THAT THERE WERE NO REPORTED DEATHS ASSOCIATED WITH TAKATA AIR BAG RUPTURES AMONG VOLKSWAGEN VEHICLES. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TIMING CHAIN TENSIONER STRETCHED TIMING CHAIN. CHECK ENGINE LIGHT ONPARKED. 3 CLASS ACTION SUITS AGAINST VW FOR FRAUD KNOWING THIS ISSUE WAS PRESENT WHEN VEHICLE WAS SOLD.
STRONG SMELL OF GAS. GAS LEAK. REMOVED THE FUEL PUMP SHIELDS AND COVERS TO FIND THE TOP OF THE FUEL PUMP HAD A SMALL CRACK.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2010 Volkswagen CC → · Every CC year → · How the figures are calculated →