Air Bags › Sensor › Occupant Classification › Front Passenger24V464000
Filed Jun 20, 2024271,330 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Risk. A deactivated passenger air bag increases the risk of injury during a crash.
Remedy. Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
Filed Oct 26, 202233 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Volkswagen Atlas FL and 2022-2023 Atlas Cross Sport vehicles. The driver-side rear trailing arm bolts may not have been tightened properly, allowing them to loosen and fall out.
Risk. Unsecured bolts may cause the trailing arm to fracture, resulting in a sudden loss of vehicle control and increasing the risk of a crash.
Remedy. Dealers will replace the driver side rear trailing arm bolts, free of charge. Owner notification letters are expected to be mailed December 25, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 42M2.
Engine and Engine Cooling › Engine › Hard Parts Internal/Mechanical22V753000
Filed Oct 7, 202276,515 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Risk. A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Remedy. Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
Filed Aug 31, 20223,184 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2022 Atlas and Atlas Cross Sport vehicles. The trailer hitch bolts may have been insufficiently tightened.
Risk. Loose bolts may fall out, causing the remaining bolts to break, which could lead to separation of the trailer hitch and trailer, increasing the risk of a crash.
Remedy. Dealers will tighten the trailer hitch bolts, free of charge. Owner notification letters are expected to be mailed October 28, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 66N8.
Filed Jul 20, 202243,091 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk. A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy. Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
Fuel System, Gasoline › Fuel Injection System › Injectors22V245000
Filed Apr 13, 20221,382 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.
Risk. Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.
Remedy. Dealers will replace the long fuel injectors, free of charge. Owner notification letters were mailed July 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 24iD.
Filed Mar 28, 2022222,892 vehiclesVolkswagen Group of America, Inc.
Defect. Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
Risk. A delayed air bag deployment can increase the risk of injury.
Remedy. Dealers will secure and, as necessary, replace any the front door wiring harnesses showing a fault code, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 97GF.
All 7 campaigns on file, newest first.
What owners reported
Newest filings
Fuel/Propulsion System
Filed Oct 23, 2026FL
What component or system failed or malfunctioned, and is it available for inspection upon request? The fuel/emissions system failed due to a defective carbon canister, which was covered under an active Volkswagen factory extended warranty. The vehicle has since been repaired, so the original defective part was retained by the replacing dealer and is likely unavailable for independent inspection. How was your safety or the safety of others put at risk? The vehicle experienced sudden, intermittent engine stalling while being operated on public roadways. This created an immediate safety hazard, leaving me vulnerable to rear-end collisions and loss of vehicle control in active traffic. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. While the original dealer (Volkswagen of North Tampa) completely failed to inspect the part on 9/1/2026 and misdiagnosed the vehicle, a second authorized Volkswagen service center successfully reproduced, confirmed, and diagnosed the defective carbon canister on 9/22/2026. The original dealer also later admitted in writing via email that they "missed the carbon canister issue." Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The vehicle and the failed component were inspected and verified by a certified manufacturer technician at the second authorized Volkswagen dealership service center during the repair on 9/22/2026. No police or insurance repr
Unknown or Other
Filed Oct 9, 2026CA
My 2022 Volkswagen Atlas experienced a safety critical electronic failure immediately after a forced software update. On July 23, 2026, the vehicle displayed a mandatory update message stating it would not operate unless I proceeded. After completing the update, the central infotainment screen went completely black the next morning. This failure disables the backup camera, safety alerts, and access to essential vehicle controls. A soft reboot restored the screen once, then it failed again. The dealership demanded payment to diagnose/repair the issue, despite the malfunction being caused directly by Volkswagen’s forced update. This is a safety related electronic defect affecting visibility, driver awareness, and vehicle control. I request NHTSA review.
Exterior Lighting
Filed Sep 23, 2026UT
Passenger side LED Daytime Running Light in the headlight assembly failed. Warning light illuminated with message “Please check right daytime running light/parking light.” The failure was confirmed upon visual inspection. The headlight assembly is a critical safety component that illuminates the road ahead and makes your vehicle visible to others. On the Volkswagen Atlas and Atlas Cross Sport, it's a complex unit that houses the low beams, high beams, turn signals, and Daytime Running Lights (DRLs). The LED Daytime Running Lights (DRL) on 2021-2023 Atlas models are known to fail prematurely, requiring a very expensive replacement of the entire headlight assembly.
Fuel/Propulsion System
Filed Sep 20, 2026IL
Vehicle shuts of sporadically when idling and requires restart by pressing ignition button.
Unknown or Other
Filed Sep 13, 2026CO
2022 Volkswagen Atlas – Hood Release Cable Failure The hood release cable on my 2022 Volkswagen Atlas failed when I attempted to open the hood. I pulled the interior hood release handle normally, but the cable mechanism failed and the handle lost tension. After that, the hood could not be opened from inside the vehicle. This became a safety concern because I needed access to the engine compartment due to a battery problem, but there was no normal way to open the hood. To gain access, I had to remove the left front wheel-well/fender liner and locate the hood release cable junction behind the driver-side headlight area. I then had to manually operate the cable mechanism from inside the wheel well to release the hood. After opening the hood and inspecting the system, I found that the cable/end-terminal connection had failed. The cable itself did not appear to have simply broken in the middle; the failure occurred at the cable termination/connection. I have since found reports from other Volkswagen Atlas owners describing similar hood release cable failures and having to access the release mechanism through the wheel well. I am reporting this because failure of the hood release system can prevent an owner from accessing the engine compartment during a battery failure, overheating condition, electrical problem, smoke, or other emergency. I believe Volkswagen and NHTSA should investigate whether this hood release cable/terminal design is defective and whether other Volkswagen Atlas
Electrical System
Filed Sep 9, 2026AL
The infotainment module in my vehicle that I purchased in March 2026 has completely gone out and was deemed faulty by two different Volkswagen dealerships. Because of this amenity no longer working, I do not have access to a backup camera, the SOS feature, safety sensors, navigation, control to the dashboard (I cannot set an accurate time), hands free phone connection to the screen and the many other necessities that are directly linked to the infotainment system. My husband and I are expecting our first baby any day now, and we purchased this car specifically for the safety features — now we no longer have them. The part to fix this issue has been on back order with Volkswagen for quite a long time and I cannot get a definite answer from anyone as to when it will be back in stock. Multiple dealerships and car technician businesses have relayed to us that this is an issue they have seen many times with the newer Volkswagen models. They have confirmed that nobody has a timeline on when the part will be back in, and the only way for my husband and I to stay updated about the status of the back order part is to consistently call the Volkswagen dealership for an update. This issue occurred at the beginning on July, with no warning signs. The screen cut off and that was the end of it. We have spent over $500 getting diagnostics and trying to solve this issue, but we have had no luck and no help. Volkswagen states on its official website, “For us, integrity means taking a stance. I
Engine
Filed Sep 8, 2026NJ
We were told by Salem County Volkswagent that there is an issue with the hood latch on our 2022 Volkswagent Atlas which may render it impossible to open the hood. The cable/latch/other part(s) is/are nearing failure and will render it impossible to open hood of vehicle.
Electrical System
Filed Aug 28, 2026CO
The infotainment head unit crashes and reboots intermittently, sometimes within minutes of starting the vehicle. When it crashes while the vehicle is in reverse, the rearview camera image freezes on screen or goes completely black. The vehicle is available for inspection on request. This is a safety risk because the camera provides no usable image at the moment it is needed. A frozen image is worse than a black one, since it shows a stale view of the area behind the vehicle that looks normal. I back out of a residential driveway daily and have two young children. The system has malfunctioned since delivery. O'Meara Volkswagen of Thornton, CO worked on it several times under warranty for related CarPlay and navigation faults and applied software updates that did not fix it. In June 2026 Volkswagen pushed an over-the-air update, bringing the unit to software 0890, the current level for this vehicle. The crashes and camera failures have continued for months since. No open recalls apply to my VIN. There is no warning lamp or message beforehand. The screen simply freezes or goes black, then reboots, taking about [30 seconds] to return. Early symptoms were CarPlay dropouts and navigation problems shortly after delivery, progressing to full system crashes over the past year.
Electrical System
Filed Aug 26, 202631,390 milesCT
The contact owns a 2022 Volkswagen Atlas. The contact stated that the infotainment screen previously failed to operate as intended, and the dealer performed a software update; however, the failure persisted. The dealer repaired the driver's and passenger's side air bags because the air bag warning light was illuminated. The contact stated that the infotainment screen went blank and was inoperable. The failure caused the rear-view camera to not display an image while reversing. The vehicle was taken back to the dealer, who determined that the infotainment screen and the module needed to be replaced, but the parts were on backorder. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact that the vehicle was out of warranty. The failure mileage was approximately 31,390.
Unknown or Other
Filed Aug 21, 2026FL
The vehicle stalled and shut off while in traffic. It has happened previously and dealership says it is an issue with the charcoal canister with an unknown way to fix it.
Forward Collision Avoidance › Adaptive Cruise Control
Filed Aug 11, 2026TX
Software update for the vehicle. Since we have completed the update we have had issues with the Radio unit flashing in and out intermittenly and finally the unit went black and will not work at all. This is now showing multiple fault codes including. Engine control module 1 (U105400), Brakes 1(C102D00), Adaptive Cruise Control (U112100), Dash Board (U111000), Gateway (U105400), Telematics Communication Unit (B104914, U112100,B1916f4), Light Control Left 2 (U140700,C123AFA) Light Control Right 2 (C123AFA). None of these codes started till the System update happened.
Service Brakes
Filed Aug 10, 2026TX
I was exiting HWY 45 at highway speed. the car began to stutter, i lost control of the propulsion of the vehicle, the breaks did not seem to work, the EPC light came on after rolling to a stop. i had to put the car in park and upon turning the car off and back on the cars EPC light went off and i was able to drive it home. it now sits in my driveway and has not been moved since.
Power Train
Filed Aug 8, 2026NY
While traveling at highway speeds with my family on our way to a college visit, the vehicle suffered a sudden, catastrophic loss of propulsion due to a complete breach of the automatic transmission oil cooler lines (Part numbers: 3QF317801C and 3QF317820C). The breach caused hot, pressurized transmission fluid to violently spray out of the vehicle, covering the highway and completely coating the vehicle traveling directly behind us, creating an immediate multi-car road hazard. The sudden loss of fluid instantly destroyed the transmission internals, disabling the vehicle on a high-speed highway and requiring us to be towed to a Volkswagen dealership. The certified VW dealership technicians inspected the vehicle and explicitly identified the issue as a factory assembly flaw. They confirmed that these two parallel, closed-loop fluid lines were routed from the factory with zero clearance, causing them to rub together under normal engine vibration until friction wore a hole through both walls. This built-in engineering and routing defect poses a severe safety hazard due to sudden, un-alerted power loss in fast-moving traffic and the spraying of highly flammable fluid onto hot engine components and surrounding vehicles.
Electrical System
Filed Jul 27, 2026CT
While driving my 2022 Volkswagen Atlas, the infotainment system began malfunctioning. The audio stopped working intermittently, the touchscreen went black and displayed corrupted graphics, and the backup camera repeatedly cuts in and out or fails to display anything. Pressing the backup camera button can cause the infotainment system to shut down completely. I attempted to reset the system through a soft reset by pressing the power/volume button for 20+ seconds and when that didn't work I did a hard reset by disconnecting the battery for 15- 20 mins, but the issue persists. Because the camera is unreliable or unavailable when reversing or for my blind spots, I believe this creates a safety hazard by reducing rear visibility and increasing the risk of a backing collision and side collisions
Engine
Filed Jul 21, 2026NH
This car has increasingly started stalling out as I come to a stop in traffic at lower speeds. There is no consistent pattern behind when it will occur. At times, I feel my car's engine start to shudder like it's going to stall, but it is not immediately followed by stalling. I have taken it to a dealer last month because it stalled at least three times in a month. They replaced the battery because they couldn't find cause, and this past Sunday, the car stalled as I pulled into a parking spot and shut off. Each time, I have my auto engine off disengaged. It is NOT the engine turning off at a red light and re-engaging when I take my foot off the brake. The car will turn off and not throw any error codes, making it impossible for techs to determine the problem. The dash will tell me to "Please start engine manually" and it has started up each time.
Exterior Lighting
Filed Jul 9, 2026AZ
Daytime running light went out and needs the whole assembly to be replaced which is $1400+ from the dealership. Vehicle is barley 4 years old
Exterior Lighting
Filed Jul 8, 2026FL
The Daylight Driving Lights have failed 2X. Very expensive fix. Seems to be a common problem.
Unknown or Other
Filed Jul 1, 2026TX
The hood release latch/cable is broken. It worked when we took it into the dealer for a blend door actuator repair and oil change. The dealer claims it is a “known issue” for this model vehicle but they can’t repair it at no cost, despite it working just fine when we dropped it off. If this is a known issue (which I’ve seen many complaints about it online) then VW should be repairing or replacing the defective parts, not forcing that expense onto consumers.
Exterior Lighting
Filed Jun 26, 2026FL
Hello, I have a 2022 VW Atlas with 54,250 miles. I noticed today when I started up by car that the DRL (daytime running lights) was dimmed to the point where I didn't even notice it on. This seems to be an issue with Volkswagen Atlas's years 2021-2023. It is currently out and anyone can come look at it at anytime. This seems to be a larger issue, many people complaining about this online and the cost to replace / fix the issue is over $1500 with parts and labor. The design makes it so the entire headlight needs to be replaced. Without daytime running lights, I feel like I am not seen as easily so I could be in an accident much easier. I brought the issue to the dealer and they said they see a lot of these failing between 40K - 60K miles. No warning, one day it was working the next it wasn't.
Engine
Filed Jun 26, 2026CA
Description of the Issue: I am filing a complaint regarding a premature coolant leak and failure of the engine water pump on my 2022 Volkswagen Atlas. The vehicle was taken to an authorized Volkswagen dealership for an unrelated safety recall service. During their multi-point inspection, the dealership technicians officially diagnosed a coolant leak coming directly from the water pump. At only 70,000 miles, this component should not be failing. This constitutes a major safety hazard. If left unrepaired, a water pump leak leads to sudden engine overheating, loss of power, and potential catastrophic engine failure while driving, placing the driver and passengers at severe risk on the road. Volkswagen has a well-documented history of premature water pump failures across several models. I request that the NHTSA investigate this known defect in the 2022 model year to hold the manufacturer accountable and prevent future safety incidents.
Air Bags
Filed Jun 21, 2026GA
I started the car to cool off and stepped out of the car and the curtain airbags deployed on both sides of the vehicle.
Exterior Lighting
Filed Jun 2, 2026SC
The Daytime Running Lights are integrated into the headlight assembly so when the ights fail they cannot be replaced by the car owner by replacing a bulb. They also fail at very low mileage. Mine have failed before 70k miles. To replace the DRL the entire housing must be replaced and this costs upwards of $2k per headlight or $4k for both. That is almost 10% of the purchase price of the car! For headlights that the owner should be able to buy and replace themselves for $60
Air BagsCrash
Filed May 30, 2026MO
All the airbags in the car deployed from a minor impact; it is available for inspection.
Air Bags
Filed May 23, 2026CT
Ever since I bought this vehicle, it stalls randomly. Apparently this is a major issue with this car and complaints are all over the Internet by owners. I have a child and I am afraid to drive the car. I have bought the car to get fixed and it is still stalling. It appears that thousands of people have the same issue as some sort of canister needs to be replaced but even shortly after it is replaced, my vehicle stalls along with everyone else’s. Also, my info entertainment center has issues and my airbag has an error code right now. From what I am reading, this vehicle is a major hazard and is very dangerous to drive.
Air Bags
Filed May 15, 202610,000 milesUT
The contact owns a 2022 Volkswagen Atlas. The contact stated that while his wife was driving at an undisclosed speed, the emergency brake engaged without warning. All the warning lights were illuminated. The windows went up and down without application. The vehicle was taken to the local dealer for NHTSA Campaign Number: 22V152000 (Air Bags). The vehicle was repaired, but the failure recurred. The vehicle was taken to another local dealer, Volkswagen South Towne Service and Parts Department: 11000 Frontage Rd, South Jordan, UT 84095, where it was diagnosed that the driver door module had failed. The vehicle was repaired. The manufacturer was contacted, who informed there was no warranty coverage and no additional assistance was provided. The failure mileage was approximately 10,000.
Engine
Filed Apr 29, 2026SC
I had the thermostat and water pump replaced at 57k miles. At 125k it needs to be replaced again. Costing me another $1700. I have read about numerous complaints about this issue.
Engine
Filed Apr 22, 2026MD
The connecting road bearing broke apart. Caused the engine to shut off while driving. No, the problem has not been confirmed but all the symptoms and issues point to it. They found metal shavings in the oil and oil filter. The EPC light came on prior to it occurring.
Engine
Filed Apr 22, 2026IL
On multiple occasions the vehicle's engine will stall out in traffic when breaking. It happens every few weeks randomly. To correct the stall, I need to place the vehicle into park and restart the engine.
Exterior Lighting
Filed Apr 11, 2026NC
The daytime running lights are know to fail within 30-50k miles and the only option is to replace the whole housing unit. This is an unreasonable expectation that customers are purchasing a vehicle at 40-60k and then having to set aside 2k for a headlight replacement.
Unknown or Other
Filed Apr 2, 2026CO
Bought the car and it is constantly stalling on me at low rpm’s, and then won’t start again for 10 minutes. I don’t want to drive it because I never know when it’s going to happen. I’ve taken it to dealer twice and they tell me they do not know what is the problem.
Engine
Filed Mar 18, 2026TX
Driving on highway when engine shutdown suddenly and ended up on side of highway. Had a recall done a few months back for engine rods and dealership did not replace them and stated the test passed so not necessary.
Engine
Filed Mar 15, 2026LA
I am submitting this urgent safety complaint regarding my 2022 Volkswagen Atlas VR6 , currently at approximately 85,000 miles, purchased through Carvana. Critical Safety Concerns: EPC warning light illumination Engine shutdown events while driving Pronounced bottom-end engine noise Vehicle is unreliable and poses a serious risk to my safety Timeline & Escalation Attempts: November 21: initial rattling noise reported, likely indicative of developing engine issues Multiple requests to Carvana for inspection and escalation were refused, including authorization for a Regional Technical Specialist/Field Engineer review at a certified Volkswagen dealership Vehicle was not properly shipped to my address, causing additional hardship Formal escalation letters submitted to Volkswagen corporate and Carvana without resolution Complaints filed with Louisiana Attorney General – Consumer Protection, Better Business Bureau Auto Line, and now NHTSA Personal Impact: I have a service-connected disability, and this vehicle failure has severely impacted my mobility and independence. The situation presents a real safety hazard both for myself and others on the road. Given the serious safety implications, I request that NHTSA investigate this vehicle as a potential safety defect and ensure appropriate corrective action is taken. Thank you for your attention and urgent consideration of this matter. Sincerely, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(
Engine
Filed Mar 8, 2026GA
On the week of 10/13/2025, I had an oil sensor alert appear after a recent oil change. I took the vehicle in on 10/30/2025 for a diagnostic check and was told the oil separator sensor was defective and needed to be replaced. After the service was completed, the total was $906.42 of which I paid $580.99 out of pocket post my extended warranty claim payment. I received a recall notice in November 2025 for Emissions Service Action 10LP - Positive Crankcase Ventilation (PCV) Valve / Oil Separator. The same issue I just paid for in October 2025.I had an unsuccessful attempt dealing with Jim Ellis Volkswagon in Kennesaw to try and retrieve a refund directly from them. I subsequently completed and emailed the reimbursement form to Volkswagon on 1/2/2026. I have not received any communication to them in regards to my reimbursement claim.
Electrical System
Filed Feb 19, 2026TX
I am filing a complaint regarding a premature failure of a critical safety-related lighting component on my 2022 Volkswagen Atlas. The driver-side headlight daytime running light (DRL) has failed. After inspection by an authorized Volkswagen dealership (Momentum Volkswagen), I was informed that the DRL is not a serviceable component and that the entire headlight assembly must be replaced. This is concerning for several reasons: 1.The vehicle is a 2022 model year and has been properly maintained with no accidents or external damage. 2.The DRL is an integrated LED component that should reasonably last the life of the vehicle. 3.The failure of a non-replaceable LED strip forces replacement of the entire headlight assembly, resulting in excessive and unreasonable repair costs. I contacted Volkswagen Group of America requesting goodwill assistance, as this appears to be a premature component failure rather than normal wear and tear. Despite escalation and review with a supervisor, my request was denied. The only assistance offered was a 20% dealership discount, which does not adequately address the issue. I believe this situation reflects: •A potential design defect (non-serviceable LED component) •Unreasonable repair costs due to lack of modular repair options •Failure of a component that should not fail under normal conditions in such a short time frame Desired Resolution: I am requesting that Volkswagen provide goodwill assistance to cover a significant portion (preferably full
Electrical System
Filed Feb 6, 2026IN
My remote start no longer works since the VW update. Intermittent electrical issues with “check tail light” message. VW has changed the light and module and it’s still happening.
Unknown or Other
Filed Feb 5, 2026KS
Myself and several other VW owners do not have access to the app remote start/lock features. Apparently this has been a known issue for a few years, and car owners pay for this extra service, but the MYVW app does not work properly no matter what we try.
Air Bags
Filed Feb 4, 2026GA
Dangerous car cyput off in full engagement. Brakes grinding squealing an unfamiliar sounds. The engine has major rust in air intake valves the epc code shut car down in full engagement and you can not restart unless u put extra gas in. TE car was replaced with new seats new body new rugs an the color has been repainted. The screws in bolts are not lined up an junkyard parts under carriage of car. Unfortunately I didn't see all this when I fiancee it in May a machine showed me this an I bought a used lemon from Tampa Enterprise car sales in May 2025.645 a month in payment to ally banks. Car in shop more then on road anit has never ever been serviced as it was told to me as a pre certified car.they lied to me an restore almost everything in this car the dealership even questioned me about color coating comestic missing ve design on plated door. I need help
Exterior Lighting
Filed Jan 31, 2026OK
DRLs are simultaneously going out in my not quite 4 year old car. I’m currently at 90k miles. It is available for inspection upon request.. There were no warning lamps. This was discovered on inspection in January 2026. The VW dealership in Bakersfield, CA and the VW dealership in Oklahoma City, OK inspected and found the same issue.
EngineFire
Filed Jan 30, 2026WA
Driving my car only a few minutes and it caught fire and blew up. Car was completely engulfed in flames. Son was barely able to get out before engine burst into flames.
Visibility/Wiper
Filed Jan 20, 2026NC
Windshield cracks very easily with very minimal impact. There are countless threads and reports of this chassis having this problem and unfortunately VW put many sensors into the windshield causing the replacement to require calibration to use the some of the safety features. Second time this has happened.
Engine and Engine Cooling
Filed Jan 2, 202690,000 milesGA
The contact owns a 2022 Volkswagen Atlas. The contact stated that while checking fluid levels in the engine compartment, the contact became aware that the coolant reservoir was low. The contact stated that there was no sign of a coolant leak, but coolant needed to be added to the reservoir weekly. The contact had taken the vehicle to an independent mechanic, who determined that there was a coolant leak that was draining into a protective shield underneath the engine compartment. The contact stated there was no warning light illuminated. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 90,000.
Seats1 injured
Filed Dec 31, 2025MN
The vehicle has middle row captains chairs. While slowing down for a stoplight, the captain chair behind the driver side lunged forward pinning my son’s head between his car seat and the back of my seat. Prior to the incident, there was no error indication (would pop up RED) telling me there was a bad latch when putting my son in his car seat. Is it available for inspection upon request? Yes, I still currently own the vehicle. My [XXX] old was not safe in his seat it flung forward he was stuck squished between two seats. I was unsafe as I was in a turn lane at a stoplight and got out of my vehicle to assist him. Thankfully, there were no cars behind me. The problem has not been resolved produced by me. But I am aware of other people this has happened to, my friend this happened (same make and model year as mine) and two random people on a group on Facebook. The vehicle was inspected by a dealership tech and after they sent pictures to VW they deemed it to not be returned to me until repair was done. My major concern now is that they replaced one of two captains chairs. They will not replace the parts on the second captain chair because it did not fail. My kids are traumatized over this and my older daughter does not trust the seat. So they are waiting for this to happen in the other seat before they will repair it. I can’t be naive to think the situation could be worse next time and my job as a parent is to keep them safe. These seats are not safe. Were there any warning lamp
Electrical System
Filed Dec 18, 2025NY
The infotainment system where the back up camera is held and all other safety features started re booting and eventually went black December 17th 2025. I brought into Volkswagen Riverhead NY dealer where they said there was an update that needed to be done and all was fixed. I am 1000 miles under warranty so all was covered. After driving about 20 minutes home the issue started happening again where the system was re booting and than eventually black. I called the dealer on the way home and they said oh yes its been a "known" issue on many makes of volkswagen since October 2025. They told me there was nothing they could do. I now called volkswagen customer care where they are stating they are un sure how to fix this. If you google you will see many complaints about this stemming back quite some time. I would like a resolution before my warranty runs out and I am than going to have to pay out of pocket.
Exterior Lighting
Filed Dec 17, 2025NC
DLRs faulty and went out around 77k miles. I cannot burn lights in Daytime. Yes, has been confirmed by Leith VW of Raleigh There were no warning lights of the light going out.
Air Bags
Filed Dec 16, 2025FL
November 26th, I was leaving my home to go tPublix. Upon exiting the Eagle Creek community gate, I proceeded down Eagle Creek Sanctuary Boulevard to avoid hitting a cat, I ended scraped the side of my tires and rims on the side curb. Unexpectedly, while driving, the airbags deployed, even though I had not come into contact with the cat or any other object. The steering wheel airbag did not deploy only the airbags on the side a cop did show up because he was coming out of the eagler creek community and stopped to ask if I needed assistance I showed the office inside my vehicle he was shocked to see that my airbags deployed and the gentlemen that was Towing the vehicle was shocked as well the officer and the towing gentleman inform me I should contact Volkswagen. I contacted volkswagen customer service but I also wanted to report it to the NHTSA my concern is this should be investigated further.
Electrical System
Filed Dec 16, 2025SC
The infotainment system on my 2022 Volkswagen Atlas SE failed completely at 58,435 miles. The screen goes blank/black and the system will not remain operational. The vehicle was inspected and diagnosed by an authorized Volkswagen dealership (AutoNation Volkswagen of Hilton Head, Repair Order #434220). The dealer confirmed failure of the 5F Information Electronics (Infotainment) Control Module and recommended full module replacement. Volkswagen Customer CARE acknowledged the diagnosis but denied goodwill assistance solely because the vehicle was approximately 8,000 miles beyond the warranty period. No misuse, modification, water intrusion, or customer-caused damage was alleged. This failure renders core vehicle functions inoperable and is consistent with widely reported failures of Volkswagen/Audi infotainment control modules (5F / MIB / MMI systems). This appears to be a premature failure of a non-wear electronic control module and may represent a broader defect pattern affecting multiple vehicles.
Service Brakes
Filed Dec 12, 2025SC
Brake system-Unresolved repair and inadequate investigation.
Steering
Filed Nov 25, 2025CO
The vehicle has experienced multiple serious safety failures involving the steering, electrical system, and powertrain. Most recently, while driving, the steering wheel locked unexpectedly, causing a temporary loss of control. Multiple dashboard warning lights began flashing, and the EPC light turned on and off repeatedly. I had to bring the vehicle to a complete stop and restart the engine to regain control. The camshaft/camshaft position sensor and steering system appear to be malfunctioning, and the issues have recurred multiple times. The vehicle has been taken to a dealer for inspection and repairs several times, but the failures continue. These problems have created a serious safety risk, as loss of steering and erratic electrical behavior can lead to accidents, putting myself, passengers, and others on the road at risk. Warning lamps first appeared intermittently after prior repairs, but the steering wheel lock incident is the most severe event to date.
Engine
Filed Nov 19, 2025AZ
On November 13, 2025, the vehicle, a 2022 Volkswagen Atlas 2.0T (EA888 Gen 3 engine), experienced a catastrophic engine failure while driving on the freeway at 71,602 miles. What Happened A loud bang was heard, followed immediately by heavy smoke billowing from the engine bay and profuse oil expulsion onto the engine, exhaust, and roadway. The failure caused the vehicle to lose all motive power, requiring an immediate, dangerous emergency stop on the freeway, placing the occupants and other motorists at risk. Component Failure and Safety Risk The root cause of the incident is the premature failure of the Positive Crankcase Ventilation (PCV) Valve / Oil Separator. This component is defective and subject to Volkswagen's Service Campaign 10LP. The PCV failure created excessive crankcase pressure, which physically blew the dipstick tube clear out of the engine block, demonstrating the catastrophic nature of the pressure spike. This failure forced hot engine oil out of the system. Safety Risk: The sudden loss of engine oil created a high risk of engine seizure and fire due to hot oil spraying onto the exhaust system. This condition resulted in the vehicle being disabled on a high-speed freeway, posing an immediate danger. Confirmation: The vehicle is currently held at an authorized VW service center. The technician's notes confirm the physical result of the pressure failure: ruptured seals (Upper Timing Cover and Cambridge seals) that were forced to leak due to the internal over-p
Service Brakes
Filed Nov 16, 2025NJ
Drumming/Grinding Brakes and my pads and rotors are still have life left on them. This is an ongoing problem.
Complaints 1-50 of 185, newest first, reproduced as filed.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Jun 20, 2024. Source: NHTSA Office of Defects Investigation.