Volkswagen Group of America, Inc.: Air Bags › Sensor › Occupant Classification › Front Passenger
Volkswagen Group of America, Inc. reported this defect to federal regulators on Jun 20, 2024 and put the number of vehicles at risk at 271,330. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
The risk
A deactivated passenger air bag increases the risk of injury during a crash.
The remedy
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
9 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2024 Volkswagen Atlas | 176 | 8 | 2 | 7 |
| 2024 Volkswagen Atlas Cross Sport | 101 | 8 | 1 | 3 |
| 2023 Volkswagen Atlas | 142 | 5 | 0 | 4 |
| 2023 Volkswagen Atlas Cross Sport | 20 | 6 | 0 | 1 |
| 2022 Volkswagen Atlas | 185 | 7 | 2 | 3 |
| 2022 Volkswagen Atlas Cross Sport | 78 | 7 | 1 | 1 |
| 2021 Volkswagen Atlas | 482 | 17 | 1 | 9 |
| 2021 Volkswagen Atlas Cross Sport | 165 | 14 | 1 | 9 |
| 2020 Volkswagen Atlas Cross Sport | 108 | 11 | 1 | 3 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 24V464000.
Full record for the 2024 Volkswagen Atlas → · Recalls carrying a do-not-drive advisory → · Where this data comes from →