Volkswagen Group of America, Inc.: Equipment › Electrical › Infotainment › Software
Volkswagen Group of America, Inc. reported this defect to federal regulators on Jul 20, 2022 and put the number of vehicles at risk at 43,091. The repair is free for as long as the recall stands.
The defect
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
The risk
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
The remedy
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
12 model years covered
Newest first| Vehicle | Complaints | Recalls | Fires | Crashes |
|---|---|---|---|---|
| 2022 Volkswagen Atlas | 185 | 7 | 2 | 3 |
| 2022 Volkswagen Atlas Cross Sport | 78 | 7 | 1 | 1 |
| 2022 Volkswagen Jetta | 43 | 1 | 0 | 1 |
| 2022 Volkswagen Taos | 324 | 6 | 0 | 6 |
| 2022 Volkswagen Tiguan | 274 | 5 | 1 | 3 |
| 2021 Volkswagen Arteon | 14 | 4 | 1 | 1 |
| 2021 Volkswagen Atlas | 482 | 17 | 1 | 9 |
| 2021 Volkswagen Atlas Cross Sport | 165 | 14 | 1 | 9 |
| 2021 Volkswagen Gli | 2 | 1 | 0 | 0 |
| 2021 Volkswagen GTI | 4 | 1 | 0 | 0 |
| 2021 Volkswagen Jetta | 71 | 4 | 0 | 3 |
| 2021 Volkswagen Tiguan | 144 | 5 | 0 | 2 |
What this page is, and what to do next
A recall is not an opinion. It is a Part 573 report a manufacturer is required by federal law to file once it decides a defect poses an unreasonable risk to safety, and it commits them to repairing the vehicle at no cost to the owner. The three passages above are the manufacturer’s own wording as published by NHTSA.
This page describes the campaign. It cannot tell you whether one particular car has already been through the shop — that is tracked by VIN, and only the manufacturer knows it. Check yours at nhtsa.gov/recalls or with a franchised dealer, quoting campaign number 22V514000.
Full record for the 2022 Volkswagen Atlas → · Recalls carrying a do-not-drive advisory → · Where this data comes from →